Professional Documents
Culture Documents
Maintenance manual
885660_4.0
WS008445
Flygt MultiSmart
Table of Contents
Table of Contents
1 Introduction and Safety........................................................................................................ 3
1.1 Introduction....................................................................................................................3
1.2 Safety terminology and symbols....................................................................................3
1.3 User safety.................................................................................................................... 4
1.3.1 Power lock-out........................................................................................................ 4
1.3.2 Qualification of personnel....................................................................................... 4
1.4 End-of-life product disposal........................................................................................... 4
1.5 Spare parts.................................................................................................................... 5
1.6 Warranty........................................................................................................................ 5
1.7 Support.......................................................................................................................... 5
3 Product Description..............................................................................................................7
3.1 Product design...............................................................................................................7
3.2 Parts.............................................................................................................................. 7
3.3 Software modules..........................................................................................................7
3.4 Source code.................................................................................................................. 8
3.5 Boards........................................................................................................................... 8
3.5.1 Pump Control I/O board.......................................................................................... 8
3.5.2 CPU board.............................................................................................................. 9
3.5.3 DSP board............................................................................................................ 10
3.5.4 Energy Monitoring and Motor Protection board.................................................... 11
4 Mechanical Installation.......................................................................................................12
4.1 Precautions..................................................................................................................12
4.2 Do not install in an explosive zone.............................................................................. 12
4.3 Facility requirements................................................................................................... 12
4.4 Install the controller..................................................................................................... 12
5 Electrical Installation.......................................................................................................... 13
5.1 Precautions..................................................................................................................13
5.2 Requirements.............................................................................................................. 13
5.3 Cables......................................................................................................................... 13
5.4 Electromagnetic compatibility (EMC)...........................................................................14
5.5 Plan for installation...................................................................................................... 14
5.6 Power supply............................................................................................................... 14
5.7 Connect the sensor and the power cables.................................................................. 14
5.8 Connect the mains voltage monitoring........................................................................ 15
5.9 Connect the insulation resistance tester......................................................................16
5.10 Connect the current monitoring................................................................................. 16
5.11 Connect the CAN bus cable...................................................................................... 17
6 System Setup.....................................................................................................................18
6.1 Precautions..................................................................................................................18
6.2 Commissioning............................................................................................................ 18
6.2.1 SETUP WIZARD...................................................................................................18
6.3 Application overview....................................................................................................19
6.3.1 HOME................................................................................................................... 19
6.3.2 ALARMS............................................................................................................... 23
6.3.3 HISTORY.............................................................................................................. 23
6.3.4 INFO..................................................................................................................... 24
6.3.5 SETTINGS............................................................................................................ 26
6.3.6 LOG IN..................................................................................................................46
7 Operation........................................................................................................................... 47
7.1 Modify pump and alarm levels setpoints..................................................................... 47
7.1.1 Modify pump setpoints.......................................................................................... 47
7.1.2 Modify alarms activation and deactivation points..................................................47
8 Maintenance.......................................................................................................................48
8.1 Precautions..................................................................................................................48
8.2 Upgrade the firmware.................................................................................................. 48
8.3 Back up the configuration settings...............................................................................48
8.4 Restore the configuration settings............................................................................... 49
8.5 Restart the controller................................................................................................... 49
8.6 Backup battery replacement........................................................................................49
9 Troubleshooting................................................................................................................. 50
9.1 Precautions..................................................................................................................50
9.2 The controller starts in the Fail Safe mode..................................................................50
9.3 A Current Config Failure fault is displayed.................................................................. 50
9.4 No level display indication from the 4–20 mA level device.......................................... 50
9.5 No level display indication from the sensor................................................................. 51
9.6 A Contactor Auxiliary fault is displayed every time a pump starts............................... 51
9.7 PPP2 Manager Connection Error................................................................................ 51
10 Technical Reference........................................................................................................ 52
10.1 Communication and event log................................................................................... 52
10.2 Cable length for different baud rates......................................................................... 52
10.3 Dimensions................................................................................................................53
10.4 Level sensor and pump connections to the I/O board............................................... 53
10.5 Serial pin configuration.............................................................................................. 57
CAUTION:
Read this manual carefully before installing and using the product. Improper use of the
product can cause personal injury and damage to property, and may void the warranty.
The equipment, and its functioning, may be impaired if used in a manner not specified by the
manufacturer.
Intended use
WARNING:
Operating, installing, or maintaining the unit in any way that is not covered in this manual
could cause death, serious personal injury, or damage to the equipment and the
surroundings. This includes any modification to the equipment or use of parts not provided
by Xylem. If there is a question regarding the intended use of the equipment, please contact
a Xylem representative before proceeding.
Special symbols
Some hazard categories have specific symbols, as shown in the following table.
All work on the product must be carried out by certified electricians or Xylem authorized
mechanics.
Xylem disclaims all responsibility for work done by untrained, unauthorized personnel.
EU and UK only: Correct disposal of this product — waste electrical and electronic equipment
• EU: Directive 2012/19/EU on waste electrical and electronic equipment (WEEE)
• UK: SI 2013 No. 3113
WS009973B
This marking on the product, accessories, or literature shows that the product should not be
disposed of with other waste at the end of its working life.
EU and UK only: Correct disposal of batteries in this product
WS009974A
This marking on the battery, manual, or packaging shows that the batteries in this product
should not be disposed of with other waste at the end of its working life. Where marked, the
chemical symbols Hg, Cd, or Pb indicate that the battery contains mercury, cadmium, or lead
above the reference levels in 2006/66/EC or UK SI 2008 No. 2164. If batteries are not
properly disposed of, these substances can cause harm to human health or the
environment.
To protect natural resources and to promote material reuse, please separate batteries from
other types of waste and recycle them through your local, free battery return system.
1.6 Warranty
For information about warranty, see the sales contract.
1.7 Support
Xylem only supports products that have been tested and approved. Xylem does not support
unapproved equipment.
3 Product Description
3.1 Product design
The MultiSmart controller is designed to monitor and control pump stations, reservoirs, or
can be configured as an Remote Telemetry Unit (RTU). The controller can be connected to
an HMI display which is a touchscreen interface that provides indication, control, and
supervision. The functions of the controller are determined based on the software modules
that are used.
The controller can communicate with different SCADA systems. The controller can manage
a pump station with three pumps. If the station has more than three pumps, the controller
can be connected in pairs to manage up to six pumps.
Product versions
The product can be configured differently.
Version Description
Pump station manager This version monitors and controls water and
sewage stations. The controller can communicate
with SCADA system and the HMI display has
options for configuration.
Reservoir Monitor This version is used for monitoring reservoirs and
communicating with a remote pump station with an
HMI display has options for configuration.
Remote Telemetry Unit This version is a standard I/O based RTU with
ISaGRAF PLC functionality.
3.2 Parts
WS008444A
WS007523A
Figure 1: Controller
Access request
The different modules that are included in the source code are available on request. For
more information, contact your local sales and service representative.
3.5 Boards
The controller has four board slots. The following boards are used:
• Pump Control I/O board
• CPU board
• DSP board
• Energy Monitoring and Motor Protection board
1 2 3 4 5
1 2 3 4 5 6 WS007162
WS007163
1 2 3 4 5
WS007164A
Number Terminal Properties
1 Insulation resistance test Automatic 1000 V DC insulation
resistance test (IRT) CAT III The
terminals are connected to the
motor windings and periodically
measures the resistance.
Selectable voltages:
• 250
• 500
• 1000
2 Digital output The digital outputs are 240 V, 5 A
and digital voltage free.
3 Current inputs The terminals are connected to
three-phase inputs that are
measured between 0–5 A. Use
external current transformers to
monitor the current input.
4 Analog outputs The non-isolated analog output
has a maximum impedance of
800 ohms, a resolution of 0.2%
which produces a 4–20 mA output
signal.
Power supply monitoring requires the three-phase voltage and current supply to be
connected to the same controller. Single phase supply can also be monitored.
4 Mechanical Installation
4.1 Precautions
Before starting work, make sure that the safety instructions in the chapter Introduction and
Safety on page 3 have been read and understood.
5 Electrical Installation
5.1 Precautions
Before starting work, make sure that the safety instructions have been read and understood.
5.2 Requirements
These requirements apply for the electrical installation:
• The mains voltage and frequency must agree with the specifications for the product.
• Circuit breakers must be installed between the main voltage line and this unit.
• All fuses and circuit breakers must have the proper rating, and comply with local
regulations.
• The cables must be in accordance with the local rules and regulations.
• If the power cable is jerked loose, then the ground (earth) conductor must be the last
conductor to come loose from its terminal. Make sure that the ground (earth) conductor is
longer than the phase conductors at both ends of the cable.
Requirements for external equipment
• The display unit must only be used during normal operation.
• Measurement category III is for measurement performed in the building installation.
5.3 Cables
These requirements apply for power and Ethernet cable installation:
• The cables must be in good condition, not have any sharp bends, and not be pinched.
• The sheathing must not be damaged and must not have indentations or be embossed at
the cable entry.
• The minimum bending radius must not be below the accepted value.
• The cables must have the appropriate temperature rating.
WS008463A
2. Connect the HMI to one of the RJ45 Ethernet sockets on the CPU board.
Do not connect the HMI to the DISPLAY port.
WS007178B
3. Connect the power supply to the DSP board.
30V DC MAX
+
12-24 VDC
-
4. If a back-up battery is used, then connect the battery to the BATTERY LEVEL terminal.
BATTERY LEVEL monitors the external battery.
1 2 3 4
1. Phase A
2. Phase B
3. Phase C
4. Ground (earth)
M1 M3
WS007182B
M2
1
WS007184B
2 M1
1. CT
2. Pump motor
2. Connect the shielded ground (earth) cable.
Predominate interference Shielded ground (earth) connection
Electrical Controller only
Magnetic Controller and CT
WS007181A
2
3
4
5
1 V- Black
2 CANL Blue
3 Shield -
4 CANH White
5 V+ Red
2. Set the CAN bus termination to ON on the last device on the network.
This setting is also valid for a stand-alone device.
3. Set the CAN bus termination to OFF on the master and all slaves that are not last on the
network.
6 System Setup
6.1 Precautions
NOTICE:
Do not use this unit in environments that may contain flammable/explosive or chemically
aggressive gases or powders.
CAUTION:
The operator must be aware of safety precautions to prevent physical injury.
6.2 Commissioning
The setup wizard on the HMI display appears when the controller turns on for the first time.
Setting Options
Station type • Pump Station
• Reservoir: This option requires the Reservoir Monitor module.
• RTU - No pump control or display: This option requires the following modules: Calc
Stats, Event Logger, Fault Module, DNP slave/master or Modbus Slave/master, I/O
module, Snapshot, and RTU.
Modules are enabled with Site Key.
Station mode • Empty: Discharge mode.
• Fill: Charge mode.
Number of • A unit is defined as a casing containing a DSP board with a Pump Control I/O board.
controllers • Several controllers are interconnected through the CAN bus.
• The setup wizard includes the DEMO CASE option, that is selected when the demo
enclosure is used.
Setting Options
Number of wells An installation can contain up to three wells.
Number of • The maximum number of pumps is 3, 6 or 9, depending on the software and
pumps per well hardware options purchased.
• When more than 3 pumps are specified, the I/O defaults do note apply as specified
in Level sensor and pump connections to the I/O board on page 53.
Board type, if • 3PC: Extra Pump Control I/O board.
used • 3MP: Energy Monitoring and Motor Protection board.
Level devices • Analog: Typically a pressure transducer, or ultrasonic probe.
• Probe: A conductive probe that can be equipped with Fail Safe signal.
• Duo Probe: A conductive probe with pressure transducer.
• Remote Level: Typically used were the pump station pumps to a reservoir.
• Backup level devices, if used: Float Switches or Probe.
Thermal or seal • Thermal/Seal
device, if used • Flygt FLS
Voltage settings Phase to phase voltage and settings for Insulation Resistance Test.
Telemetry • DNP3
Protocol • Modbus
• AquaCom
6.3.1 HOME
Screen Overview
HOME is the main screen when the HMI display is activated. It gives an overview of the
connected pumps and the sump level in the pump station. The screen saver of the HMI
display screen activates after five minutes of inactivity to minimize power consumption.
1 2 3
WS008468A
Page Description
Ampere meter - The ampere meter shows the
actual power consumption of the
pump, the number of starts and
the run time for the day.
Green marking The safe range of ± 10% of the
nominal current. 10% is the
acceptable power consumption
deviation.
<> Use the arrows to see the details
of the other pumps.
Pump control buttons For more information, see HOME
on page 19.
Page Description
GENERAL Run Time The run time for the day,
yesterday, and in total.
Starts The number of starts for today,
the day before, and in total.
Power (KW) The actual power consumption,
including the power factor.
Insulation Resistance The insulation of the pump motor.
A Megger test is performed every
fourth hour. The test measures
the isolation resistance between
the coil and ground (earth) for 60
seconds. Enable and edit settings
for the test in SETTINGS > Pump
%d IRT
Active? The LED symbol is green when
the controller performs a test.
FLOW Outflow Rate The current flow rate. The value is
usually calculated, based on the
last pump cycles. In metered
mode, it displays the actual value.
Enable and edit the flow settings
in Settings > General Flow
Settings.
Volume The total volume that is pumped
for different intervals.
ENERGY - The total energy consumption for
different intervals.
EFFICIENCY - The pump efficiency for different
time intervals. The efficiency is
the relation between flow and
energy. The unit is set in Settings
> General Flow Settings >
Efficiency Units.
To return to the main status screen, tap Back at the bottom of the screen.
6.3.1.3 Level
When tapping on More on the main screen, the level screen is displayed.
Use the buttons on the bottom of the screen to see detailed information for SET POINTS,
SWITCH PROFILE, and LEVEL SIMULATION.
SET POINTS
Screen Description
SET POINTS Start Level The start and stop levels,
Stop Level according to the unit set, for the
Lead, Lag, and Standby pumps.
Use the arrow on the left or right
to browse to extra standby
pumps. Tap Save on the bottom
of the screen to activate the new
settings.
SWITCH PROFILE
Screen Description
SWITCH PROFILE The HMI display provides 6
default profiles for the start and
stop levels. Tap any button and
return to SET POINTS to edit the
start- and stop levels.
• Spill Management: Is used to
minimize down stream
pumping by setting start and
stop levels.
• GenSet/Load Shedding: Is
used to minimize power
consumption, for example
when powered by generator, or
when power supply insufficient.
TREND
Screen Description
TREND The graph shows the level in the
well in a time window of
690 seconds (11.5 minutes).
LEVEL SIMULATION
This function facilitates the testing of the pump and alarm levels. Level Simulation mode
simulates the pump station levels, and is used for testing the setup of the controller during
commissioning.
Parameter Description
Active? Green color indicates that the function is turned on.
Time Remaining (secs) The time remaining before the level simulation
mode is turned off.
Duration The time the function is activated. Tap Save to
change the default value.
6.3.2 ALARMS
Screen overview
ALARMS displays all the active alarms.
WS008469A
Parameter Description
Alarm description The type of alarm that occurred, as defined in the
configuration.
Status The fault status and what is required.
• FAULT PRESENT
• ACK REQUIRED: A fault condition has cleared
and is not holding out the pump, but requires
acknowledgement.
• RESET REQUIRED: A fault condition has
cleared and is holding out the pump, so requires
reset.
• RESET IN x seconds: Auto-reset when the
countdown is complete.
Triggered The start time of the alarm.
Warning symbol The warning level of the alarm.
To acknowledge or reset an alarm, highlight it and tap RESET on the bottom of the screen.
6.3.3 HISTORY
Screen overview
HISTORY displays the operation and alarms for the station. The capacity is 100 000 events.
WS008470A
Use the buttons on the bottom of the screen to REFRESH, or browse through the historical
events.
6.3.4 INFO
Screen overview
INFO displays the I/O information of the pump station.
WS008471A
• System on page 25: Displays information about the system, DC voltage, top and bottom
board version, and probe.
• Version Information on page 25: Displays information on installed hardware modules
and software versions.
• Flow on page 25: Displays flow data, if the optional flow module is installed.
• Top Board on page 25: Displays status for I/O signals of the top board of the unit.
• Bottom Board on page 25: Displays status for I/O signals of the bottom board of the
unit.
6.3.4.1 System
This screen displays system information for the connected unit. The Enabled LED symbol
indicates with green color that the DSP board works correctly. The Comms FaultLED symbol
indicates if there is an error on one of the I/O boards. The information on this screen is used
for troubleshooting.
To return to INFO, tap Back on the bottom of the screen.
6.3.4.2 Version Information
The screen displays the version information for the firmware of the connected controller.
To return to INFO, tap Back on the bottom of the screen.
6.3.4.3 Flow
The screen displays the pump station statistics for flow and overflow.
To return to INFO, tap Back on the bottom of the screen.
6.3.4.4 Top Board
The screen displays the status of the top board of the controller.
Parameter Description
Digital inputs The status of the signal. Green color indicates that
the input is active.
Analog inputs and outputs The value that is displayed is a scaled value from 0
to 100 of the analog signal.
Digital outputs The status of the signal. Green color indicates that
the signal is active.
Voltage 1–3 The phase-to-phase voltage.
When tapping the buttons at the bottom of the screen, detailed information of the signals is
shown.
Screen Description
DINS The details of the digital inputs. For example, the
scaled value, edge count, number of times each
signal has been active, resistance, sensitivity, and if
the signal is inverted.
DOUTS The details of the digital outputs. For example, the
signal is inverted, flashed or non-volatile, and the
open and close time.
AINS The details of the analog inputs. For example, the
scaled and raw value, and if the signal and other
data are above or below the range.
AOUTS The details of the analog outputs. For example, the
scaled and raw value, source, delay, and if the
signal has activated the Open Circuit Fault.
VINS The details of the voltage inputs. For example, the
phase-to-phase value, frequency, phase angle, and
the range.
Parameter Description
Digital outputs The status of signal. Green indicates that the signal
is active.
Parameter Description
Analog outputs The value that is displayed is a scaled value from 0
to 100 of the analog input signal.
Current inputs 1–3 The actual current value for each phase.
Power 1–3 The actual power value for each phase.
Tap the buttons at the bottom of the screen to access detailed information of the signals.
Screen Description
AOUTS The details of the analog outputs. For example, the
scaled and raw value, source, delay, and if the
signal has activated the Open Circuit Fault.
DOUTS The details of the digital outputs. For example, if
the signal is inverted, flashed or non-volatile, and
the open and close time.
IINS The details of the current inputs. For example,
ampere value, phase angle, and CT primary and
secondary range.
IRT The details of the insulation resistance test for each
pump. For example, if it is enabled, activated and
aborted, green color indicates active test, the value,
the duration and the last test status. 0 means that
last test was successful. A non-zero value means
that there was an error.
POWER The details of the power for the connected pumps.
For example: actual power, power factor, energy,
and apparent power and energy.
To return to the parent screen, tap Back at the bottom of the screen.
6.3.5 SETTINGS
Screen overview
This screen contains all the settings that can be made for the controller.
WS008472A
• SETUP WIZARD: Performs a complete configuration of the pump station. This function
runs when the HMI display turns on for the first time. For more information, see section
SETUP WIZARD on page 18.
• BACKUP / RESTORE: Displays the backup options for the configurations stored on the
controller. For more information, see BACKUP / RESTORE on page 45.
• DATE/TIME: Displays the date and time settings for the controller. For more information,
see DATE/TIME on page 45.
• MODULES: Displays the modules that are enabled and disabled for the controller. For
more information, see MODULES on page 45.
• MAINTENANCE MODE: Displays the maintenance mode function, which is used to give
a level of isolation for operators. The maintenance mode prevents remote control of
pumps from SCADA via DNP3 or Modbus. For more information, see MAINTENANCE
MODE on page 46.
• RESTART: Restarts the controller unit. The unit saves the current values and reboots
immediately before performing any further configuration changes. After the restart, the
unit resumes the usual operation.
Tap NEXT to see all functions.
6.3.5.1 Information
Parameter Description
Language The language for the HMI display and the
controller.
IP Address The IP address of the controller.
Subnet Mask The subnet mask IP address, usually
255.255.255.0.
Site Name The name of the pump station.
MAC Address The MAC address of the controller.
Serial Number The serial number of the controller.
Software Version The software version of the controller.
Parameter Description
Level Units The unit that is used for pump well level.
Custom Units The user defined unit, if the default units are not
used. Select Custom in Level Units to use a user
defined unit.
Level Full At The level that indicates that the well is full. This
parameter is used to limit the range display of the
level. For example, if the well is 5 m deep but
pumps only operate within a range of 2 m, then it
may be desirable to limit this value to 2 m.
Negative Offset (Datum Point) This parameter defines a datum, or reference point
for level and set points, in the unit that is selected.
For example, setting this value to 30 defines the
level and all set points relative to 30%. If the well is
20% full, then the screen shows -10%. A setpoint of
60% shows 30%.
Depth of Well The depth of the well in the unit that is selected.
Lead/Lag/Standby The start and stop values for the Lead, Lag, and
Start Level Standby pumps.
Lead/Lag/Standby
Stop Level
6.3.5.4 Delays
This function is used to delay the start and stop of a pump.
Parameter Description
Station Start-Start Delay (seconds) The delay is used to avoid huge power surges.
Station Stop-Stop Delay (seconds) The delay is used to avoid water hammer.
Station Start-Stop Delay (seconds) The delay is used to avoid huge power surges and
water hammer.
Station Stop-Start Delay (seconds) The delay is used to avoid huge power surges and
water hammer.
Activation Delay, for Lead, Lag, and Standby The delay that is used before the pump starts. The
pumps delay is used to avoid huge power surges.
Deactivation Delay, for Lead, Lag, and Standby The delay that is used before the pump stops. The
pumps delay is used to avoid water hammer.
%d is a consecutive number.
6.3.5.6 General Flow Settings
These parameters define how the calculation of flow rates and volumes are made. Flow
values can be based on a flow meter or a pulse counter, or can be calculated based on the
configured volumes in the well. The flow meter is of type 4-20mA and measures the
instantaneous flow. The pulse counter measures the total flow.
6.3.5.7
The settings are used to define the flow volumes which are used by the flow calculation
function when the Calculated flow mode is selected. These parameter values defines the
volumes at different percentages of the well in order to facilitate these calculations. These
settings are also used when the metered mode is selected, where these volumes are used
to calculate inflow rates.
Parameter Description
The percentage of the total volume of the wells.
The default value is 10% of the corresponding
volume.
The volume at the specified level of the well. A flow
sensor represents the volume at this level. This
may or may not correspond to a physical probe
sensor.
When a probe is used, the volume between each sensor must be added to each entry box.
Enter the volume in liters or gallons.
When a 4-20 mA level device is used, for example a pressure transducer or a ultrasonic,
enter the percentage level for each volume.
Flow volumes example
In a 5 m (16.4 ft) well, the lead pump starts at 1.5 m (4.9 ft) from the bottom, and stops at
0.5 m (1.6 ft). That is, the activation point is 30% and the deactivation point is 10%. Since
the set points can change, and the level can rise above the activation point, the following
level values are recommended:
• 10%
• 15%
• 20%
• 25%
• 30%
• 35%
• 40%
• 60%
• 80%
• 100%
Calculate the corresponding volume and enter in the table.
If the unit is centimeters, then the calculated volume is in cm3. Convert this value to liters by
dividing with 1000. If the unit is inches, then the calculated volume is in3. Convert to gallons
by dividing with 231.
6.3.5.8 Station Flow Alarm Settings
These parameters are used to set alarm limits on low flow rates for the station. The values
are all defined as a percentage of the nominal flow rate.
Parameter Description
Minimum Flow Rate The minimal flow rate represents the expected flow
rate for a station. This parameter is used by station
flow rate alarms. The default value is 100.
Low Flow Warning Enabled Activate or deactivate the warning for low flow.
Low Flow Warning Level The percentage value of the minimal flow rate when
a warning is triggered.
Low Flow Enabled Activate or deactivate the low flow warning.
Parameter Description
Station Low Flow Level The percentage value of the minimal flow rate when
a warning is triggered.
Parameter Description
Nominal Flow Rate The minimal flow rate represents the expected flow
rate for a pump. This parameter is used by pump
flow rate alarms. The default value is 100.
High Flow Fault Enabled Activate or deactivate the fault for high flow. The
default value is deactivated.
High Flow Fault Level The percentage value of the nominal flow rate
when a fault is triggered.
High Flow Warning Enabled Activate or deactivate the warning for high flow.
The default value is deactivated.
High Flow Warning Level The percentage value of the nominal flow rate
when a warning is triggered.
Low Flow Fault Enabled Activate or deactivate the fault for low flow. The
default value is deactivated.
Low Flow Fault Level The percentage value of the nominal flow rate
when a fault is triggered.
Parameter Description
Max Run Time Enabled Activate or deactivate the function.
Duration (seconds) The maximum time that a pump can run.
Trigger Fault Activate or deactivate a fault to be triggered.
Stop Pumps If the maximum run time is exceeded, then the
pump stops. If this parameter is set to false, then
this function is an alarm-only condition.
When a pump stops because it exceeds the run time, a second pump starts. If the level is
above the activation point for a pump in empty mode, or below the activation point for a
pump in fill mode, then the pump does not stop.
These settings only affect the default profile.
6.3.5.13 Station Max Pumps to Run
This function limits the total number of pumps that operate simultaneously. This action is
done to prevent damage to equipment from either electric or hydraulic overload. Electrical
supply restrictions, delivery, or discharge pipework is probably the reason.
For example, the maximum pumps quantity is set to 2, and two pumps are operating. When
the activation point for pump 3 is reached, an operating pump will turn off, and pump 3 will
start.
These settings apply only to the default profile.
6.3.5.14 Maintenance Run
This function specifies the settings for a periodic maintenance operation when the pump is
idle for a certain time. Maintenance operation is recommended for certain types of pumps, in
order to prevent seals from deteriorating and the impeller from jamming.
Parameter Description
Enabled Activate or deactivate the function.
Parameter Description
Interval (seconds) The time interval between the maintenance
operations. The default value is 345 600 seconds
(4 days).
Run Duration (seconds) The duration of the maintenance operation.
The maintenance operation is triggered regardless of the liquid level, but is canceled when
the pump is unavailable or in the off mode.
6.3.5.15 Minimize Fat Buildup
This function sets a random activation delay for a pump to stop fat from building up at the
activation level of the well.
Parameter Description
Lead Pump Random On Delay (seconds) The time that the lead pump operates. If the time is
set to 0, then the function is not in use.
Override Level (%) The override level, of the maximum well level. If the
well level is above this value, then the pumps start,
in order to prevent an overflow. The default is
100%.
The function only affects the default profile. Use the Configurator software to apply these
functions to other profiles.
6.3.5.17 Minimize Excessive Starts
The function limits the number of starts that the pumps perform. Excessive starts can occur
when the activation and deactivation setpoints are set too close. The function adjusts the
activation level upwards to minimize the number of starts whenever the settings are
exceeded.
Parameter Description
Enabled Activate or deactivate the function.
Level Adjustment (%) The level adjustment that is used to move the
activation setpoint upwards.
Override Level (%) The well level where the pumps are allowed to
start, to avoid overflow.
Target Period (seconds) The target time for pump idling.
• If the pump starts within this period, the
activation setpoint moves temporarily upwards
with the Level Adjustment (%) value, but only to
the Override Level (%) value.
• If the pump starts outside this period, the
activation setpoint moves downwards with the
Level Adjustment (%) value, but only to the
normal activation setpoint.
Target Window (seconds) The target window defines an offset period on
either side of the minimum time for which no
adjustment is made.
Example
The Minimize Excessive Starts function are configured with the following parameter values:
Level adjustment: 10 %. Override Level: 0 %. Target period: 30 minutes. Target Window: 5
minutes. Actual profile activation level: 60 %.
Depending on the current pump idle period, the settings result in the following adjustments
alternatives:
• The pump idle period is between 25 and 35 minutes: No adjustments are made.
• The pump idle period is shorter than 25 minutes: The pump's activation setpoint will be
increased with the level adjustment of 10 %, to 70%.
• The pump idle period is longer than 35 minutes, and the level adjustment is currently
greater than zero: The activation setpoint will be decreased with 10 %, to 50 %.
• The pump idle period is longer than 35 minutes, and the level adjustment is currently
zero: No adjustments are made.
6.3.5.18 High Inflow
This function measures the inflow rate, to prevent from flooding the well.
Parameter Description
Enabled Activate or deactivate the function.
Activation Level (%) The well washing function starts at this level.
Activation Delay (seconds) The time delay before the well washer function
starts when the activation level is reached.
Max On Time (seconds) The maximum run time for the well washer function.
Inter Start Period (seconds) The time period that passes before the well
washing function runs again.
Max Off Time (seconds) The maximum time the well-washer function can be
turned off. This function ensures that the washer is
run at a minimum interval even if the well level has
not reached the activation level.
A digital output needs to be configured to activate the well mixer. The digital output signal is
set to the Well Mixer Active tag. Digital outputs are configured with the Configurator
software, see Configurator Installation, Operation and Maintenance manual.
6.3.5.21 Blocked Pump Detection
This function detects when the lead pump does not turn off, and the lag pump keeps turning
on and off. A blocked pump alarm is activated, when the number of lag pump starts exceeds
a defined value.
Parameter Description
Enabled Activate or deactivate the function.
Max Starts Per Hour The maximum number of starts per hour allowed.
Override Level (%) The override level of the maximum well level. If the
well level is above this value, the pumps start to
avoid an overflow. The default is 90 %.
Parameter Description
ProfileName The name that is used for the
profiles. The default profiles that
are defined and named are
Default, Spill Management, and
GenSet/Load Shedding.
Lead/Lag/StandbyPump Start Level The start level for the selected
pump.
Stop Level The stop level for the selected
pump.
OnDelay The delay before the selected
pump starts.
OffDelay The delay before the selected
pump stops.
Pump Holdout
This function is used to take specific pumps out of operation for the profile selected. Select
the necessary pumps to take out of operation.
6.3.5.24 VFD Settings
The settings are used to configure the VFD control function.
Parameter Description
Enabled Activate or deactivate the function.
Compensation The compensation factor, in %, is used to adjust
the algorithm averages of the speeds of multiple
pumps. This is necessary to account for losses in
the system. For example, losses in the discharge
pipe work. The value is in the range of 50 % to - 50
%.
Fixed Start Speed Enabled Activate or deactivate fixed start speed.
Fixed Start Speed The start speed, 0-100%.
Fixed Start Speed Duration The time in seconds for how long the pump uses
the fixed start speed.
Fixed Manual Speed Enabled Activate or deactivate fixed manual speed, when
running in manual/hand mode. A common situation
would be where operators want the pump to
operate at full speed when used in manual mode.
Fixed Manual Speed The manual speed that is used, 0-100%.
Well Clean Out Speed The fixed speed when the Well Cleanout function is
active. This is 100% so that the well cleanout is
completed in the shortest time possible. .
Use Profile Full Speed Level Profile behaviour VFDFullSpeedLevel is used when
this parameter is activated. If deactivated, the
standard VFDFullSpeedLevel is used.
Lead/Lag/Standby The start speed for each pump.
Start Speed
Lead/Lag/Standby The minimum speed that is allowed for each pump.
Minimum Speed The minimum speed setting of the actual VFD unit
may override this value.
Lead/Lag/Standby The full speed limit for each pump.
Full Speed Level
The pump controller controls VFD drives through an analog output. This is an optional
function that is enabled with a Site Key on the pump controller before it can be used.
6.3.5.25 Pump Current 1–3
The current settings for each pump are configured in this function. The motor currents are
monitored by the Current Transformers (CT) that are wired into the Energy Monitoring and
Motor Protection board (3MP). The ratio of the CTs is entered to calculate the correct
currents.
Parameter Description
Full Load Current (Amps) The full load current of the pump motor. This setting
must be correctly entered by the user for the
threshold values for fault detection to work
correctly.
CT Primary Range The primary range for the CT.
CT Secondary Range The secondary range for the CT. 5A is the
maximum CT secondary current allowable.
The default configuration is for a 50:5A current transformer for each current input.
6.3.5.26 Pump Over Current 1–3
This function detects overcurrent conditions. The threshold value defines the level of
overcurrent, where a fault is activated.
Parameter Description
Enabled Activate or deactivate the function.
Threshold The measurement threshold where a fault condition
is activated.
Manual Reset Required Activate or deactivate reset, that is manually
performed. When deactivated, the fault is reset
automatically. However, the operator must still
manually acknowledge the fault via the display or
SCADA before it is cleared from the screen.
Parameter Description
Enabled Activate or deactivate the function.
Threshold (%) Set this value to protect the pumps from
overcurrent conditions.
The factory default value is intentionally set very
low to alert the user. All pumps are different and
require individual values of the Full Load Current
(FLC).
This value is expressed as a percentage of the
FLC. The normal value is about 200%. Note that
the startup current for a pump is approximately 6
times the FLC, so there is also an activation delay
on this fault, with a default of 20 seconds.
Activation Delay (seconds) The delay before the fault is activated once the fault
condition is triggered.
Deactivation Delay (seconds) The delay before the fault is deactivated once the
fault condition is cleared.
ªStation Unavailable? When set to true, any pump that is associated with
this fault is made unavailable when the fault is
activated.
Manual Reset Required Activate or deactivate that an operator is required
to reset the fault manually. Even if auto-reset is
selected, an operator must still manually
acknowledge the fault via the display or via SCADA
before it is cleared from the screen.
Manual Reset Required After (number of faults) If the fault requires a manual reset, it automatically
Manual Reset Required Within resets the number of times specified in this
parameter. Then it locks out until a manual reset is
done. Setting this parameter to 1 makes it
necessary to reset manually after one fault.If this
parameter is more than 1, then consecutive faults
must occur within the Manual Reset Period time
frame to be counted as a fault.
Example: Manual Reset After is set to 3 and
Manual Reset Period is set to 10 minutes. If three
faults occur within 10 minutes, then the fault locks
out and requires a manual reset. If the time
between one fault deactivating and the next fault
activating is more than 10 minutes, then the fault
count resets to zero and a manual reset is not
required.
Parameter Description
Manual Reset - Reset Count on Pump Cycle? This parameter specifies if the fault count must be
reset in a successful pump cycle.
Example: A manual reset is required after three
instances of the fault. If the fault occurs for two
consecutive pump cycles, but the pump runs
successfully without any fault, then the fault count
resets to zero when this parameter is set to true.
Parameter Description
Enabled Activate or deactivate the function.
Threshold The measurement threshold where a fault condition
is activated.
Manual Reset Required Activate or deactivate reset, that is manually
performed. When deactivated, the fault is reset
automatically. However, the operator must still
manually acknowledge the fault via the display or
SCADA before it is cleared from the screen.
Parameter Description
Enabled Activate or deactivate the function.
Threshold (%) Set this value to protect the pumps from under-
current conditions.
The factory default is very low to alert the user,
each pump is different and needs the actual FLC
(Full Load Current) to be set.
This value is represented as a percentage of FLC.
The typical value is around 25%.
Activation Delay (seconds) The delay before the fault is activated once the fault
condition is triggered.
Deactivation Delay (seconds) The delay before the fault is deactivated once the
fault condition is cleared.
ªStation Unavailable? When set to true, any pump that is associated with
this fault is made unavailable when the fault is
activated.
Manual Reset Required Activate or deactivate that an operator is required
to reset the fault manually. Even if auto-reset is
selected, an operator must still manually
acknowledge the fault via the display or via SCADA
before it is cleared from the screen.
Parameter Description
Manual Reset Required After (number of faults) If the fault requires a manual reset, it automatically
Manual Reset Required Within resets the number of times specified in this
parameter. Then it locks out until a manual reset is
done. Setting this parameter to 1 makes it
necessary to reset manually after one fault.If this
parameter is more than 1, then consecutive faults
must occur within the Manual Reset Period time
frame to be counted as a fault.
Example: Manual Reset After is set to 3 and
Manual Reset Period is set to 10 minutes. If three
faults occur within 10 minutes, then the fault locks
out and requires a manual reset. If the time
between one fault deactivating and the next fault
activating is more than 10 minutes, then the fault
count resets to zero and a manual reset is not
required.
Manual Reset - Reset Count on Pump Cycle? This parameter specifies if the fault count must be
reset in a successful pump cycle.
Example: A manual reset is required after three
instances of the fault. If the fault occurs for two
consecutive pump cycles, but the pump runs
successfully without any fault, then the fault count
resets to zero when this parameter is set to true.
Parameter Description
Enabled Activate or deactivate the function.
Threshold The measurement threshold where a fault condition
is activated.
Manual Reset Required Activate or deactivate reset, that is manually
performed. When deactivated, the fault is reset
automatically. However, the operator must still
manually acknowledge the fault via the display or
SCADA before it is cleared from the screen.
Parameter Description
Enabled Activate or deactivate the function.
Threshold (%) The percentage of imbalance between phases
above which the alarm is triggered.
Activation Delay (seconds) The delay before the fault is activated once the fault
condition is triggered.
Deactivation Delay (seconds) The delay before the fault is deactivated once the
fault condition is cleared.
ªStation Unavailable? When set to true, any pump that is associated with
this fault is made unavailable when the fault is
activated.
Parameter Description
Manual Reset Required Activate or deactivate that an operator is required
to reset the fault manually. Even if auto-reset is
selected, an operator must still manually
acknowledge the fault via the display or via SCADA
before it is cleared from the screen.
Manual Reset Required After (number of faults) If the fault requires a manual reset, it automatically
Manual Reset Required Within resets the number of times specified in this
parameter. Then it locks out until a manual reset is
done. Setting this parameter to 1 makes it
necessary to reset manually after one fault.If this
parameter is more than 1, then consecutive faults
must occur within the Manual Reset Period time
frame to be counted as a fault.
Example: Manual Reset After is set to 3 and
Manual Reset Period is set to 10 minutes. If three
faults occur within 10 minutes, then the fault locks
out and requires a manual reset. If the time
between one fault deactivating and the next fault
activating is more than 10 minutes, then the fault
count resets to zero and a manual reset is not
required.
Manual Reset - Reset Count on Pump Cycle? This parameter specifies if the fault count must be
reset in a successful pump cycle.
Example: A manual reset is required after three
instances of the fault. If the fault occurs for two
consecutive pump cycles, but the pump runs
successfully without any fault, then the fault count
resets to zero when this parameter is set to true.
6.3.5.36 PSTN
The settings control the parameters for a Public Switched Telephone Network (PSTN)
connection. These settings is normally modified by an experienced modem user.
Parameter Description
Backup Current Configuration Back up the current configuration to an internal
backup file, SD card, or USB media. A
configuration requires about 3 MB.
Restore Backup Restore a backup configuration from the RTU, SD
card, or USB media.
There are three options to restore the configuration
settings:
• Restore the previously automatically saved
configuration. Select RTU Previous and follow
the instructions on the screen.
• Restore from the internal backup file.
• Restore from an SD card or via USB, where the
backup file must be stored in the root directory.
Backup Log Files Save the fault and event data into a SD card or
USB media.
Bulk Configurations Back up and restore bulk configurations and WITS-
DNP3 incremental configurations.
ISaGRAF Files Copy ISaGRAF configuration files from a SD card
or USB media.
Logic Engine Scripts Copy logic engine scripts from a SD card or USB
media.
To enter a new Site Key and view the site code for the controller, tap MODIFY. Tap SAVE to
activate.
To return to SETTINGS, tap Back at the bottom of the screen.
6.3.5.41 MAINTENANCE MODE
The MAINTENANCE MODE function is used for a level of isolation for operators.
MAINTENANCE MODE prevents remote control of pumps from SCADA via DNP3 or
Modbus. The function does not apply to SCADA via AquaCom.
Parameter Description
Active? Green color indicates that the function is turned on.
Time Remaining (secs) The time remaining before the maintenance mode
is turned off.
Duration The time the function is activated. Tap Save to
change the default value.
Tap ACTIVATE at the bottom of the screen to activate the maintenance mode. To disable
this function or to change the default settings, go to SETTINGS > Maintenance Run.
Tap Back at the bottom of the screen to return to SETTINGS.
When the pump station manager is in maintenance mode, the following conditions apply:
• Data sent to the SCADA system is flagged “Out of service”.
• Data sent to the SCADA system by DNP3 is flagged “Suspect”.
• A flashing tool symbol is displayed in the level area on the main status screen.
• The maintenance mode persists even if the pump station manager restarts.
To change the restrictions of the maintenance mode, for example to permit the controller to
send data and alarms to the SCADA system or accepting commands from the SCADA
system in the maintenance mode, use the Multismart Configurator software. For more
information, see the Multismart Configurator Installation, Operations, and Maintenance
manual.
Maintenance mode and sudden restarts
6.3.6 LOG IN
The login function limits user permissions for different user groups. To set up user
persmission, use the Configurator software. For more information, see the Configurator
software Installation, Operation, and Maintenance manual.
7 Operation
7.1 Modify pump and alarm levels setpoints
7.1.1 Modify pump setpoints
1. On the main status screen, tap MORE and edit the setpoints for the Lead, the Lag, or the
Standby pumps.
2. Tap Save to activate the new settings.
8 Maintenance
8.1 Precautions
NOTICE:
Do not use this unit in environments that may contain flammable/explosive or chemically
aggressive gases or powders.
CAUTION:
The operator must be aware of safety precautions to prevent physical injury.
9 Troubleshooting
9.1 Precautions
Before starting work, make sure that the safety instructions have been read and understood.
A list of enabled and disabled software modules is available in the Fail Safe mode.
Loading a configuration file that is generated from one unit into another unit requires that all
specified modules and hardware options are enabled and available.
Cause Remedy
The level device is not properly connected or • Check the connections.
configured. • Reconfigure the levels for the sensor from:
There is a problem with the I/O card. This problem SETTINGS > Level/Control Set Points and Level
can often be checked from INFO > System. Alarms.
• If a new sensor is used, the sensor has to be
The input reading is active and the level device is reconfigured with the Configurator software.
not properly configured. An example is a wrong
analog input or device type. • Run the setup wizard again. See Run the Setup
Wizard.
1 For the system status, see INFO > System. For the card status, see INFO > Top Board or Bottom Board.
10 Technical Reference
10.1 Communication and event log
Protocol • DNP3 level 2
• Modbus
• AquaCom
Media • TCP/IP
• UDP/IP
• PPPM
• RS232
• RS458
Data logging • Change of state for digital, deadbanding for analog
• Date, time and quality stamped
• 50,000 events stored, more with SD card option
10.3 Dimensions
Controller
173 mm (6.75in)
WS007160B
HMI Display
2
1
3
WS008442A
1. 42 mm (1.65 in)
2. 203 mm (8.0 in)
3. 147 mm (5.8 in)
WS008463A
10–sensor probe
Digital input 10-sensor probe 10-sensor probe and 10-sensor probe 10-sensor probe and
and two pumps with two pumps with and three pumps three pumps with
Flygt FLS thermal sensor with Flygt FLS thermal sensor
1 Probe Fail-Safe Probe Fail-Safe (FS), Probe Fail-Safe Probe Fail-Safe (FS),
(FS), red red (FS), red red
2 Probe Fail-Safe Probe Fail-Safe (FS), Probe Fail-Safe Probe Fail-Safe (FS),
(FS), black or 10- black or 10-sensor (FS), black or 10- black or 10-sensor
sensor probe, S1 probe, S1 sensor probe, S1 probe, S1
3 10-sensor probe, 10-sensor probe, S2 10-sensor probe, 10-sensor probe, S2
S2 S2
4 10-sensor probe, 10-sensor probe, S3 10-sensor probe, 10-sensor probe, S3
S3 S3
5 10-sensor probe, 10-sensor probe, S4 10-sensor probe, 10-sensor probe, S4
S4 S4
6 10-sensor probe, 10-sensor probe, S5 10-sensor probe, 10-sensor probe, S5
S5 S5
7 10-sensor probe, 10-sensor probe, S6 10-sensor probe, 10-sensor probe, S6
S6 S6
8 10-sensor probe, 10-sensor probe, S7 10-sensor probe, 10-sensor probe, S7
S7 S7
9 10-sensor probe, 10-sensor probe, S8 10-sensor probe, 10-sensor probe, S8
S8 S8
10 10-sensor probe, 10-sensor probe, S9 10-sensor probe, 10-sensor probe, S9
S9 S9
11 10-sensor probe, 10-sensor probe, S10 10-sensor probe, 10-sensor probe, S10
S10 S10
COM Digital common Digital common Digital common Digital common
12 P1, FLS P1, motor overtemp P1, FLS P1, motor overtemp
13 P1, circuit breaker P1, seal, conductive P1, circuit breaker P1, seal, conductive
off/trip off/trip
14 P1, thermal P1, thermal overload P1, thermal P1, thermal overload
overload overload
15 P1, contactor P1, contactor P2, FLS P2, motor overtemp
auxiliary auxiliary
16 P2, FLS P2, motor overtemp P2, circuit breaker P2, seal, conductive
off/trip
17 P2, circuit breaker P2, seal, conductive P2, thermal P2, thermal overload
off/trip overload
Digital input 10-sensor probe 10-sensor probe and 10-sensor probe 10-sensor probe and
and two pumps with two pumps with and three pumps three pumps with
Flygt FLS thermal sensor with Flygt FLS thermal sensor
18 P2, thermal P2, thermal overload P3, FLS P3, motor overtemp
overload
19 P2, contactor P2, contactor P3, circuit breaker P3, seal, conductive
auxiliary auxiliary off/trip
20 Non-applicable Non-applicable P3, thermal P3, thermal overload
overload
COM Digital common Digital common Digital common Digital common
Digital input Analog level sensor Analog level sensor Analog level sensor Analog level sensor and
and two pumps with and two pumps with and three pumps three pumps with
Flygt FLS thermal sensor with Flygt FLS thermal sensor
1 P1, FLS P1, motor overtemp P1, FLS P1, motor overtemp
2 Non-applicable P1, seal, conductive Non-applicable P1, seal, conductive
3 P1, thermal P1, thermal overload P1, thermal P1, thermal overload
overload overload
4 P1, contactor P1, contactor P1, contactor P1, contactor auxiliary
auxiliary auxiliary auxiliary
5 P1, circuit breaker P1, circuit breaker P1, circuit breaker P1, circuit breaker off/
off/trip off/trip off/trip trip
6 Non-applicable Non-applicable Non-applicable Non-applicable
7 Non-applicable Non-applicable P2, FLS P2, motor overtemp
8 Non-applicable Non-applicable Non-applicable P2, seal, conductive
9 Non-applicable Non-applicable P2, thermal P2, thermal overload
overload
10 Non-applicable Non-applicable P2, contactor P2, contactor auxiliary
auxiliary
11 Non-applicable Non-applicable P2, circuit breaker P2, circuit breaker off/
off/trip trip
COM Digital common Digital common Digital common Digital common
12 P2, FLS P2, motor overtemp Non-applicable Non-applicable
13 Non-applicable P2, seal, conductive P3, FLS P3, motor overtemp
14 P2, thermal P2, thermal overload Non-applicable P3, seal, conductive
overload
15 P2, contactor P2, contactor P3, thermal P3, thermal overload
auxiliary auxiliary overload
16 P2, circuit breaker P2, circuit breaker P3, contactor P3, contactor auxiliary
off/trip off/trip auxiliary
17 Non-applicable Non-applicable P3, circuit breaker P3, circuit breaker off/
off/trip trip
18 Non-applicable Non-applicable Non-applicable Non-applicable
Digital input Analog level sensor Analog level sensor Analog level sensor Analog level sensor and
and two pumps with and two pumps with and three pumps three pumps with
Flygt FLS thermal sensor with Flygt FLS thermal sensor
19 Non-applicable Non-applicable Non-applicable Non-applicable
20 Non-applicable Non-applicable Non-applicable Non-applicable
COM Digital common Digital common Digital common Digital common
DuoProbe
Digital input DuoProbe and three pumps DuoProbe and three pumps with
with Flygt FLS thermal sensor
1 Non-applicable Non-applicable
2 DuoProbe, S1 DuoProbe, S1
3 DuoProbe, S2 DuoProbe, S2
4 DuoProbe, S3 DuoProbe, S3
5 DuoProbe, S4 DuoProbe, S4
6 DuoProbe, S5 DuoProbe, S5
7 DuoProbe, S6 DuoProbe, S6
8 DuoProbe, S7 DuoProbe, S7
9 DuoProbe, S8 DuoProbe, S8
10 DuoProbe, S9 DuoProbe, S9
11 DuoProbe, S10 DuoProbe, S10
COM Digital common Digital common
12 P1, FLS P1, motor overtemp
13 P1, circuit breaker off/trip P1, seal, conductive
14 P1, thermal overload P1, thermal overload
15 P2, FLS P2, motor overtemp
16 P2, circuit breaker off/trip P2, seal, conductive
17 P2, thermal overload P2, thermal overload
18 P3, FLS P3, motor overtemp
19 P3, circuit breaker off/trip P3, seal, conductive
20 P3, thermal overload P3, thermal overload
COM Digital common Digital common
Xylem Water Solutions Global Visit our Web site for the latest version of this document
and more information
Services AB 556782-9253
361 80 Emmaboda The original instruction is in English. All non-English
instructions are translations of the original instruction.
Sweden
Tel: +46-471-24 70 00 © 2013 Xylem Inc
Fax: +46-471-24 74 01
http://tpi.xyleminc.com
www.xylemwatersolutions.com/
contacts/
885660_4.0_en-US_2023-01_IOM_Flygt MultiSmart