A New Core Banking System InterConnect

with Hybrid Cloud, Agile and 2017

DevOps at Bank of Ireland
Agenda

Vincent O’Dwyer, Bank of Ireland

Neil Toussaint, IBM
Session 1082

SA&I
1 2/21/2017
1
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3
 Digital Transformation
Vincent O’Dwyer
Bank of Ireland Group

Agenda

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4 2/21/2017
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 Temenos Partnership

Agenda

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Agenda

Customers are
immersed in a digital
marketplace

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 We are living in a Digital Marketplace

Agenda

Growth in smartphones Expectation of Digital businesses Expectation of simple,

and apps usage personalised user setting the customer seamless customer
transforming how experience experience bar experience across
customers want to channels
interact with us
Irish Consumers 60% of consumers 37% of consumers >86% of customers
have the highest happy to share their would buy banking Are willing to pay more
Smartphone data for a more services from for a better customer
usage in Europe, personalised Google experience
10% higher than the
U.S, 25% higher than experience
UK

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 Building our digital bank

Partnership
Agenda
enabled through
API’s

Agile tools for

Personalisation
developing
through analytics
propositions

Straight through
Omni-channel Single view of
processing in real
self service customer
time

Usable and Secure

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 Omega will bring stability, cost efficiency and agility

Agenda
Stability Cost & Efficiency Growth Opportunities

Customer enabled to self

Increase in reliability of Core Agile platform to respond to
serve – straight through
Banking platform market opportunities
processing the norm

More stable and robust Bank positioned to be on a Propositions tailored to

technology sustainable cost trajectory maximise the opportunity

Technology on latest release Maintenance costs reduced

Customer offers made at the
and will evolve with to free up value adding
right time
changing market change activity

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 Omega will release a new era of customer proposition
development, personalisation and relevance

Agenda • Visually attractive and media rich internet/mobile banking

Transformed • Real-time processing
customer • Seamless integration of all products
experience • Intuitive Financial planning tools supported by predictive analytics
• Integrated efficient communication channels; channel transfers available
• Tailored products, enabled by intimate customer knowledge
• Banks pro-actively suggest products based on life events
More relevant • Quick delivery of new cutting edge propositions
products • Financial benchmarking against peers for business customers
• Internal market place, linking corporate and retail customers
• Single account for business and personal financial services
Bank easy to • 24/7 real-time availability
• Rich functionality in internet and mobile banking
deal with • Innovative communication channels
• Open architecture allowing third parties leverage bank’s information

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10
 The Plan …

Agenda

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11
Agenda

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12
Agenda

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13
Agenda

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14
Agenda

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Agenda

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 The Plan …
2016 2017 2018
Release A & Operational Single May – Release B Nov – Customer
CORE OMEGA PROJECT & BUSINESS CView
HANGEof Customer Go-Live BUSINESS ONBOARDNG
Migration&
Complete

STAGES CUSTOMER MIGRATION JOURNEY

Agenda SOLUTION PHASED TRAINING DELIVERY

BUILD
DESIGN TEST DEPLOY

OP MODEL
HIGH LEVEL IMPACT
DESIGN PROCESS BUSINESS READINESS CUSTOMER
ASSESSMENT
MAPPING FRIENDS & MIGRATION
FAMILY
TRAINING CONTENT TRAINING LOGISTICS New Customers Migrated Customers
& PREP
QUICK WIN PRODUCT & FEATURE Customers in Scope
RATIONALISATION PRE-MIGRATION PRODUCT & FEATURE Consumer SB&A
SIMPLIFICATION
Products in Scope
Current Credit Unsecured
Deposits
A/C Cards Loans

CO-EXISTENCE
CUSTOMER COMMUNICATIONS
Legacy System
Decommissioning

KEY BUSINESS OUTCOMES

Enhanced View of our Simplified, Customer Greater Focus on Improved System Reduced Cost & Lead times

SA&I
Customers Centric Processes Sales Reliability for Change

17
 Technology Journey
Neil Toussaint
IBM

Agenda

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18 2/21/2017
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Omega Vision
CUSTOMER, PRODUCT & INFRASTRUCTURE DRIVERS
Know Me
Customer Needs
• Single view of products and
transactions
• Personalised content
• Preapproved products and credit
lines
• Quick link services
Digital Infrastructure
Usable & Secure Omni Channel
Ensuring customer and The ability to support,
bank security wrapped in track and present
a proactive , educational consistent customer
and enhancing way journeys across all
channels
Target Operations
Benefits
Stability and Integration
Modern stack with fewer
components supporting ‘always
on’ seamless proposition
Basic
Simplify My Needs
• Access, anytime, anywhere for
anything
• Real time on-boarding
• One click processes
• Omni-environment
• Transparent to contact and
transact
• Real-time decisions
Customer focused, simple straight through processing, omni-channel, focus on
customer self-service, single view of customer
Connected Information
Provide and analyse a
single view of customer
(from multiple sources)
through all journeys
Limit product and technology adaptations / customisations
Ease of Change
Single solution set, meeting
capabilities required, meaning
more configuration
Reward Me
• Transparent pricing, enhanced for
value, volume and longevity
• 3rd party partner discounts based
on profile
• Loyalty through online wallet,
reflecting needs
Digital First
Round Trip Processing
Straight through
processing in real time
with no rework – start,
pause and pick up in any
channel
Adopt rather than Adapt
Reduced Costs
Reduction in change costs and
ongoing run costs
Look Out For Me Anticipate My Needs
• Pre-emptive triggers e.g. market
• Personalised financial developments
management • Ability to extend 3rd party value
• Personalised service prompts and added services
warnings • Instant access to forecast
• Simulated profiling budgeting
• Peer comparisons and analysis
Intelligent Business Customer Driven Partner Integration
Use data to drive Knowing the customer Working with 3rd parties
decisions and present and peer groups to within a broader digital
simulations, ‘warnings’ present insights, product ecosystem to add
and ‘advice’ bundles and rewards extendable and adjacent
offers
A new Bank Digital Eco System
Achieves a new Bank with leading Bank can become a leading
capability participant in wider digital
- Lean, analytical, agile and journeys, presenting internal and
competitive external value
Advanced
19
Radical simplification
EVOLUTION OF THE LANDSCAPE
• Reducing application portfolio across the Group supports cost reduction objectives
• Exploit transformation opportunity to accelerate introduction of “next generation” infrastructure services

CURRENT APPLICATION ARCHITECTURE FUTURE APPLICATION ARCHITECTURE

• Existing estate • 9 new (‘Green’) applications to be added to landscape
 ~43% are set to be decommissioned (‘Brown’) • Overall landscape to reduce by ~40%
 ~57% to be retained (‘Blue’)

20
Core Infrastructure Design Principles
TRANSLATING PROGRAMME AND BUSINESS OBJECTIVES TO SUPPORTING INFRASTRUCTURE
Description
Establish Omega as a greenfield solution with distinct
infrastructure platform able to support critical business services
running active-active in two data centres
Enable application stacks to be maintained at the most recent
robust release levels and allow patch / upgrade with minimal
impact and effort
Adopt preferred (Bank 's strategic stack and vendor preferred)
application stacks
Achieve consistency throughout environment levels from
development environments through to production
Minimise ‘lock in’ to one infrastructure provider or vendor
Enable “Cloud” as a deployment option
Automate activities that are repetitive
Rationale
Protect current production services
Avoid inheriting constraints of legacy infrastructure platform
Support business availability requirements of future digital Bank
Ease coexistence and migration
Supports business service levels
Reduce TCO, support sustainable security and compliance obligations,
position Bank to exploit new technology features
Standardise to reduce cost, leverage automation and reduce complexity
throughout the lifecycle
Ensure fidelity of test and production outcomes, improve robustness and
stability of production, leverage automation
Enable portability, satisfy regulatory requirements
TCO optimisation, enable business competitiveness, position Bank to
exploit Cloud economics and capabilities
Reduce TCO, achieve predictable, repeatable outcomes, increase agility
21
Infrastructure Strategy and the Challenges
TAKING DESIGN PRINCIPLES AND SETTING THE INFRASTRUCTURE STRATEGY
• Industry proven package applications – focus on the business of financial services, business innovation and customer
experience
• On-premise processing / storing sensitive personal customer and commercially sensitive business data
• Off-premise development and test – exploit economics of Cloud for variable workload, support business agility
• Follow “born on the cloud” design principles for application and infrastructure where possible
– Aspect of business application product selection criteria
– Have characteristics to support horizontal scaling, tolerance of component failure, supports continuous operation, runs on diverse
cloud provider platforms
– Position hybrid cloud as a future deployment option for suitable workloads e.g. burst capacity, HPC
• Adopt DevOps – reduce friction of change, improve business agility, automate
• Software Defined Environment (SDE) – support DevOps as infrastructure can be manipulated by code
• Virtualise infrastructure where possible – underpins SDE, key cloud attribute, support portability requirement, manage
every exception (e.g. workload dependency on physical stack)
• Define limited number of standard open platform stacks to cover Omega application portfolio – drive standardisation,
reduce TCO, maximise opportunity for automation, reduce currency challenge
THE CHALLENGES
• Fidelity in a Hybrid Cloud deployment pattern
– Given day one position of Dev and Test in Cloud off-premise and Prod and Preprod on-premise, how ensure what is tested works in
production
• DevOps and Service Orchestration
– Regulated, business critical managed service requires more than automated provisioning and configuration but extends to ITIL
processes too
• Service Automation and Analytics for Enterprise IT
– How to apply existing estate optimisation in service automation and analytics to the Green Field and the end to end service
– How access high value cloud based capabilities as they become available - what is the enterprise architecture roadmap
22
Architecture Overview
INFRASTRUCTURE AND THE VIRTUALISATION STRATEGY

Temenos T24 (Core Banking) Temenos T24 (Core Banking)

T24
T24
T24 T24 Load
Load Balancer
Balancer T24
T24
T24 T24
Mobile Internal Mobile Internal
Internet
Internet Internet
Internet
Banking Browser Banking Browser
Banking
Banking Banking
Banking

T24 T24
Core Banking Applications Core Banking Applications

Experian (Credit Checking) Experian (Credit Checking)

Customer Business Decision Customer Business Decision

Connectivity Connectivity
Management Process Analytics Management Process Analytics

HID (ID Management) EFS Autoform (Document Mgmt) Mulesoft (Integration) HID (ID Management) EFS Autoform (Document Mgmt) Mulesoft (Integration)

Document
Document ESB
ESB Document
Document ESB
ESB
HID Bulk
Bulk HID Bulk
Bulk
Management
Management Integration
Integration Management
Management Integration
Integration
ActiveID Print
Print ActiveID Print
Print
Archive
Archive Services
Services Archive
Archive Services
Services

DWDN
NetReveal (anti-fraud) NetReveal (anti-fraud)

Powercurve Powercurve Powercurve Powercurve

Web Origination Origination Web Origination Origination
RealTime Batch RealTime Batch
EAST ESX Cluster EAST ESX Cluster
Production Compute Production Compute
N+2 redundancy N+2 redundancy

EAST ESX Cluster EAST ESX Cluster EAST ESX Cluster EAST ESX Cluster EAST ESX Cluster EAST ESX Cluster
EAST ESX Cluster Omega Tooling Network Edge Infrastructure Mgmt EAST ESX Cluster Omega Tooling Network Edge Infrastructure Mgmt
Pre-Production Compute N+1 redundancy N+1 redundancy N+1 redundancy Pre-Production Compute N+1 redundancy N+1 redundancy N+1 redundancy
N+2 redundancy N+2 redundancy

SQL
SQL Server
Server SQL
SQL Server
Server

Oracle
Oracle RAC
RAC Oracle
Oracle RAC
RAC
SAN SAN

23
 Fidelity in a Hybrid Cloud deployment pattern
Fidelity in a Hybrid Cloud deployment pattern DevOps and Service Orchestration
Service Automation and Analytics for Enterprise IT
ACHIEVING CONSISTENCY THROUGHOUT ENVIRONMENT LEVELS FROM DEVELOPMENT THROUGH TO PRODUCTION
Problem
• Dev/Test off premise on IBM Bluemix
• PreProd/Prod on premise based on dual data centre enterprise class managed network, compute, storage infrastructure
• Some technology differences: production vs Dev/Test
– Exadata vs. Oracle on bare metal
–
Collaborative Lifecycle Management
SVC fronted enterprise (XIV and Flash) vs. cloud storage Collaborative Lifecycle Management (CLM) provides defect tracking, user story
tracking, versions (milestones), projects and categories, provides dashboard
reporting, and is used extensively for planning and tracking the overall work.
– X3850 vs. cloud servers
– Networking equipment vs. Vyatta, F5 Virtual Edition Revision Control System Provisioning and Configuration System Artefact Management System Code Convergence Feedback Management

Dependency Repository
Solution Source Code
Management
Static Code
Analysis
Provisioning
Management
System Configuration &
Automation
Management Management System Configuration &
Automation
Test
Automation
Log Analysis &
Analytics

• Abstract physical infrastructure differences Security Test

Automation
Test
Automation

with VMWare Software Defined Data Centre1 Source code and its history stored in
tools that covers package
deployment, middleware Components that provide

•
automated build, Continuous Tools that automate provisioning and configuration revision control repository and feedback to developers, tech ops

Openstack to abstract differences between

configuration, security, exploratory,
Integration (CI) and deployment storage for build artefacts and the business
functional and performance testing.

Continuous Build and Integration System

on and off premise Cloud infrastructure and The set of tools that provide build and deployment functions in the CD
system. The components used in here provide the core process automation
for each delivery pipeline.
present common set of APIs for Infrastructure
as a Service Openstack Cloud

•
VMWare Hypervisor
Infrastructure as a Service APIs decouple target API Layer
Nova Neutron Cinder Glance
VMWare APIs
Image
environment from code driving provisioning, Systems and
configuration and operation (enables DevOps) Service
Management
Compute Resources XXX Hypervisor Security and
Compliance
•
XXX
DevOps toolchain to automate build, test and Nova Neutron Cinder Glance Images Glance
vSphere
Images

operations of application and infrastructure

• Proof point: successful PoC to demonstrate
migration
Data

1 http://www.vmware.com/solutions/software-defined-datacenter/in-depth.html
24
 Fidelity in a Hybrid Cloud deployment pattern
DevOps, ITIL and Service Orchestration DevOps and Service Orchestration
Service Automation and Analytics for Enterprise IT
OBJECTIVES
• Reduce friction of change, increase frequency of and capacity for change; improve business agility
• Protect robustness of production operations and robust service management disciplines appropriate for regulated
financial services industry
DEVOPS
• Approach to facilitate application development and infrastructure operations working together
– To break down barriers, improve levels of collaboration between application and infrastructure organisations
– To facilitate agile development and delivery of applications
– To eliminate infrastructure as an inhibitor to business application development and deployment.
– Is an investment in the automation of development, testing and application and infrastructure deployment through which agility,
speed, repeatability and cost reduction is achieved. Enabled by a technology stack, DevOps tool chain.
• Comes with a toolchain but not just a technology or a product
ITIL1
• Set of practices for delivering and managing IT as a service to the business - supported by technology, run books, people
and organisations. The adoption of ITIL in the Bank is mature.
• “service orchestration” - the practical steps required to make a Configuration Item managed as part of Tools
TRAILS

a committed service level agreement is a complex process involving multiple organisations and tools BRAT / BODD
BRAVO
CNDB
LA - DACMT
Asset Management Hardware Asset Tracking GAM DB
LA - HART
Software Asset Tracking
MLDB
Product Acquisition Order Processing (OP)
Hardware Financial Management OrderNow!
SARGE
Change management Logistics Support Sherlock
Service transition Service asset and configuration management Inventory Capture SOADB
SWCM
Release and deployment management Software License Management SwKBT (AM instance)
TAJAMT
SESDR - Single EMEA Server Data Repository
Configuration Management Configuration Management Discovery Service Tivoli Asset Discovery for Z (TAD4Z)
Configuration Management Service TAD4D
1 https://www.itil.org.uk/index.htm Consolidated Asset and Configuration Data Service
Asset Management Tracking Tool (ATP)
25
 Fidelity in a Hybrid Cloud deployment pattern
DevOps and ITIL DevOps and Service Orchestration
Service Automation and Analytics for Enterprise IT
COEXISTENCE, COMPATIBILITY BUT THINGS CHANGE
• ITIL and DevOps are not contradictory
Service Service Service Service Continual Service
ITIL
Strategy Design Transition Operation Improvement
App Development
DevOps App Management
Infrastructure Operations

Standard
• If infrastructure operations and ADM methods Service Operation
automated
and tooling change the inputs and approach to (Change Management)
ITIL practices also changes. Changes
• DevOps can support ITIL…
• Requires App, Infra and Service Automation to Service Automation
complete the picture App Automation
Infra Automation

26
 Fidelity in a Hybrid Cloud deployment pattern
DevOps, Systems Management Tooling, App and Infra DevOps and Service Orchestration
Service Automation and Analytics for Enterprise IT
ANNOTATED USER STORIES SHOWING INTERACTION BETWEEN THESE COMPONENTS
User Story Steps • Mapping the user stories over application, infrastructure and security
Zero day / critical security 1 Identify potentially vulnerable CIs and systems management reveals gaps in ability to orchestrate managed
patch 2 raise change
3 acquire and package code
service of CIs. Service Automation comprises manual steps (in grey) not
n 4 validate prereqs
5 distribute code
and complete impact assessment against related CIs covered by tool chain. Need to be added to automation programme to
6 secondary controls / reporting to prove compliance (patches applied to policy) achieve target end state.
Medium complexity 1 project and tasks, code created inc. artefacts, pipeline, test scripts etc Digital Channels
infrastructure change 2 change control
(rebuild of software defined 3 change implemented via pipeline 3rd Parties /
component) 4 physical infra prereqs completed (if required) Mobile Web Bank
Direct Integration
5 deploy image, including all agents, from new master image
6 configure systems management agents
n 7 configure DevOps toolchain agents and IF service management
8 secondary controls / reporting to prove compliance
9 service management tasks completed (inc. CI updates to CMDB if required) Application
Monitoring
Key Systems Management Continuous Scripts
Established capability – significantly automated Banking and supporting Applications
Integration Dashboard
Significant manual intervention required without Config Mgmt T24, Mule,GPP
Agents
investment Project / Task Alerting
Mgmt Package Mgmt Virtualisation / Abstraction / Containers
Log Diagnostics
... (Openstack, Docker, Software Defined compute, Security and
...
Backup & Recovery storage, network...) ... Compliance
... ...
5 7 ...
1 Automated 3 4 Agents
Application Provisioning DevOps Monitoring
Patch Mgmt 3 Infrastructure
Lifecycle ... and Service
4 Management
Management
Systems
DevOps Performance and Events
Management Capacity Mgmt
6 5 6 8
Application Security ... SIEM
... Event Reduction Monitoring and Event Management Event Correlation
Event Action Mgmt V Scanning
Infrastructure … = sub-components
...
n Zero
Zero day
day // critical
critical security
security patch
patch Automation ...
KPI Mgmt 2 IPC 9 2 ... 1 4 CMDB 9
Dynamic
Dynamic
Medium
Medium complexity
complexity infrastructure
infrastructure IT Analytics Service Management
n change ... Robotic
Robotic
change (rebuild
(rebuild ofof software
software defined
defined Reporting Service Request
component)
component)
27
 Fidelity in a Hybrid Cloud deployment pattern
Evolving DevOps to Embrace Service Automation DevOps and Service Orchestration
Service Automation and Analytics for Enterprise IT
EXTEND ROLE OF DEVOPS TOOLCHAIN, INCREASE SCOPE OF AUTOMATION TO COVER SERVICE ORCHESTRATION
Application Dev, Build, Test, Deploy,
Operations
• Reduce manual activities
• Extend scope of DevOps toolchain (predominantly in app domain)
• Exploit and extend IBM’s enhanced automation and analytics suite
Infrastructure Build, Manual
(predominantly in infra domain)
Configure
Design DevOps toolchain
(App, Infra, Service) Application Dev, Build, Test, Deploy, Operations
IBM [Enhanced] Reduce through re-use and adoption of standards
Automation Suite Extend role and scope of DevOps
Automated Service
Management
ITIL Service
management
Infrastructure Infrastructure Build, Configure
Operations Reduce through re-use and adoption of standards
DevOps Toolchain Extend role and scope of DevOps
IBM Automation

Manual Design
(App, Infra, Service)
Manual
Service Service Service Service Continual Service
ITIL
Reduce through re-use and
Strategy Design Transition Operation Improvement adoption of standards
DevOps toolchain
App Dev, Build, Test, Deploy
App Operations ITIL Service management
DevOps IBM [Enhanced]
Infrastructure Operations Extend role of Automation
Automation Suite
Infrastructure Build, Configure
Automated Service Management
Infrastructure Operations
Extend to embrace service orchestration
Extend role and scope of DevOps and
Integrate analytics and cognitive with automation
integrate automation capabilities

DevOps Toolchain Grow

IBM Automation Grow
Manual Shrink

Service Service Service Service Continual Service

ITIL
Strategy Design Transition Operation Improvement
App Dev, Build, Test, Deploy
App Operations
DevOps
Infrastructure Operations
Infrastructure Build, Configure

28
 Fidelity in a Hybrid Cloud deployment pattern
Architecture of Analytics and Enhance Service Automation DevOps and Service Orchestration
Service Automation and Analytics for Enterprise IT
OPEN, EXTENSIBLE ANALYTICS AND AUTOMATION ARCHITECTURE CAN AUGMENT DEVOPS
• IT Analytics and the Enhanced Service Automation Suite can operate with or without DevOps.
• Without
– Instrumentation flows from service and systems management to IT Analytics
– Automation drives infrastructure / virtualisation via scripts / APIs as required but coordinated with and by Service Management
• With Digital Channels
– Instrumentation data flows in addition from DevOps toolchain 3rd Parties /
– Service led automation can drive DevOps toolchain Mobile Web Bank
Direct Integration

Application
Monitoring
Systems Management Continuous Scripts Banking and supporting Applications
Integration Dashboard
Config Mgmt T24, Mule,GPP
Agents
Project / Task Alerting
Mgmt Package Mgmt Virtualisation / Abstraction / Containers
Log Diagnostics
... (Openstack, Docker, Software Defined compute, Security and
...
Backup & Recovery storage, network...) ... Compliance
... ...
...
Automated
Application Provisioning Agents DevOps Monitoring
Patch Mgmt Infrastructure
Lifecycle ... and Service
Management Management
Performance and Events
Capacity Mgmt

... SIEM
...
Event Reduction Event Action Mgmt Monitoring and Event Management Event Correlation V Scanning

...
Automation ...
KPI Mgmt IPC ... CMDB Dynamic
Dynamic
IT Analytics Service Management
... Robotic
Robotic
Reporting Service Request

29
 Fidelity in a Hybrid Cloud deployment pattern
Early Adoption of Service Automation and IT Analytics DevOps and Service Orchestration
Service Automation and Analytics for Enterprise IT
OBJECTIVE: OPTIMISATION IN SERVICE AUTOMATION AND ANALYTICS TO END TO END SERVICE MANAGEMENT OF THE GREEN FIELD
• Automate repetitive activities
• Leverage investment in Analytics for the Business of IT
Server NOT in compliance
Today

• Continuous compliance - eliminating FTP Enabled during

Major Incident
Password Expiry
changed during a patch
Security Settings
Modified by user
Next Health Check:
Significant
secondary controls through automation remediation

Server in CONTINUOUS compliance

To

FTP Enabled during Password Expiry changed Security Settings Next Health Check:
Major Incident during a patch Modified by user “Compliant”
Continuous Compliance started

• Continual Service Improvement Analytics

• Severity 2 contributes 54% of overall tickets
• Intel Service line contributes 26% of overall ticket volume,
Unix 20% Database 14%

• Anomaly detection – alerting before potential issues

impact service using pattern analysis to deliver proactive
monitoring

• Space Issue, Active Directory Issue and

ERRPT Log contributes 38% of overall
ticket volume.
30
Enterprise IT as a Service Reference Architecture
STRATEGY

Exploited Enabled

Digital Business
Leveraging IT services via Customer-facing Solutions Business Partner Solutions Workforce Enablement Solutions
integrated APIs Unified view and
method of accessing
standard services
Service catalogue APIs
Unified view of services and
Maturity

Consumable IT Services Integrated Service Management integrated, end-to-end

& Applications
Intelligent Self-service Brokerage Services management of them
Leading-edge capabilities supplied
by a rich ecosystem of providers,
all accessible Service Provisioning, Orchestration & Application Deployment Services
via self-service
Empowering leaders to rapidly Service Orchestration
plan, select Modular IT Services Applications
and consume services—from any
provider, always within policy
Compute aaS Storage aaS Network aaS Resiliency aaS Security aaS IBM App IBM App
Business Value / Scale

Analytics aaS Mobility aaS Automation DevOps aaS Vendor aaS Vendor App Client App
of Transformation

Cognitive aaS aaS

Infrastructure orchestration
augmented with Cognitive
Computing to improve
ITaaS Platform *aaS Fulfillment and Management Integration Platform productivity, quality and
& Hybrid Cloud Platform
consistency.
Infrastructure Analytics Cognitive Automation DevOps
A robust, flexible platform and
infrastructure
built on standardised architecture Infrastructure Platforms – Software Defined Environments (SDC, SDS, SDN)
Deployed as a software defined Software defined
environment that simplifies environments & Platforms
hybrid cloud implementation and IBM Cloud
management Traditional On-premises IT On-premises Private Public Vendor Public Cloud support Devops, hybrid
Optimised through advanced Client-based Private Cloud SoftLayer (IaaS) e.g. AWS, Azure, Etc.
analytics, automation and Client-based and automation and
cognitive technologies Bluemix (PaaS)
Et al enable IT elasticity and
infrastructure optimisation

31
Conclusions
THE JOURNEY SO FAR
• Virtualisation and API enabled software defined infrastructure architecture
– Underpins “cloud as a deployment option” and support hybrid IT
– Enabler for DevOps
– Facilitate fidelity despite hybrid deployment model
– Patterns, technology and capabilities well established
• DevOps and Service Orchestration
– Enabled by software defined infrastructure
– Mature and well proven in app domain
– Service orchestration needs work
• Service Automation and Analytics for Enterprise IT
– Too important not to embed
– Architecture supports integration of automation and analytics
– Bolting on straightforward but needs to be “joined up” with DevOps

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 Backup

Agenda

SA&I
33 2/21/2017
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DevOps Toolchain Principal Components

Collaborative Lifecycle Management

Collaborative Lifecycle Management (CLM) provides defect tracking, user story
Confluence JIRA tracking, versions (milestones), projects and categories, provides dashboard
reporting, and is used extensively for planning and tracking the overall work.

Continuous Build and Integration System

Revision Control System Artefact Management System Provisioning and Configuration System Code Convergence Feedback Management
Source Code Dependency Provisioning Containerisation System System Test Test Log Analysis &
Static Code Repository
Management Management Management Configuration Configuration Automation Automation Analytics
Analysis Management Docker
GoCD & Automation & Automation Jmeter Jmeter Graphite &
GIT/Stash Maven Nexus
SonarQube Rancher Puppet Puppet Wiremock Wiremock Grafana
TerraForm
Rundeck Logstash &
Bitbucket Openstack RabbitMQ Kibana
Packer
Security Test
Glance
Automation Redis Sensu &
Nova Uchiwa
InfluxDB
Neutron
Components that provide
Source code and its history stored in feedback to developers, tech ops
revision control repository and tools that automate provisioning and configuration tools that covers package and the business; includes
storage for build artefacts Covers compute, network and storage for IaaS; for deployment, middleware operating system, application;
automated build, Continuous
PaaS provisioning may not be required, configuration, security, exploratory, log files and user experience
Integration (CI) and deployment
configuration usually a requirement functional and performance testing. level event monitoring.

Continuous Build and Integration System

The set of tools that provide build and deployment functions in the CD
Jira Consul Crowd Aris system. The components used in here provide the core process automation
for each delivery pipeline.

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