Error Lights for most HP Inkjet Printers

Sample HP Printer Lights:

Power
and
Resume Power Resume Cartridge

Power and Resume Off

Issues:
1. The POWER light is off and the printer is not working.
2. Printer is off.
Solutions:
1. Make sure the printer is connected to an active power source.
2. Make sure there are no additional switches or breakers turned off, such as the power switch on a power
strip.
3. Press the POWER button

Power On and Resume Off

Issues:
1. The printer is not printing and the POWER light is on.
Solutions:
1. The printer is waiting for you to send it a document to print. Choose the print command from the
software that you are using.

Power Flashing and Resume Off

Issues:
1. The printer is receiving information from the computer, in the process of printing a document or
finishing with printing a document.
Solutions:

1. Wait for the printer complete what it is doing.

2. If you wait several minutes and it continues to blink, turn the printer off, then back on. If it will not turn
off, unplug the power cord from the back of the printer. Unplug the power cord from the power source.
Wait 30 seconds, then plug the power cord back into the power source. Plug the power cord into the
back of the printer.

3. Restart the computer and the printer. Try printing again.

4. Make sure there is a direct connection from the printer to the computer, no scanner, switchbox etc.
Power and Resume On

Issues:
1. The printer failed.
Solutions:
1. Power-cycle the printer.

Power on and Resume Flashing

Issues:
1. The printer may be waiting to complete a print job, or receive data from your computer.
2. The printer may be out of paper.
3. The printer may have a paper jam.
4. The Resume light continues to blink after the paper jam is cleared.
Solutions:
1. Wait for the printer to finish what it is doing.
2. Load paper in the paper tray and press the RESUME button.
3. Clear the paper jam.
4. Power-cycle printer.
5. Reinstall or replace ink cartridges.

Power and Resume Flashing Simultaneously

Issues:
1. The print cartridge carriage is stuck.
2. The Resume light continues to blink after the cartridges are released.
3. The paper is not feeding correctly.
Solutions:
1. Reinstall or replace ink cartridges.
2. Check for paper jam.
3. Verity the width and length adjusters are holding the paper in place.
4. Power-cycle printer.

Power and Resume Flashing Alternately

Issues:
1. Fatal error occurred (i.e. paper jam, carriage stall).
2. Printer detects a carriage stall condition.
4. Printer detects a paper jam condition.
5. The computer-to-printer connection failed.
Solutions:
1. Power-cycle printer.

Power On and Cartridge on

Issues:
1. The CARTRIDGE light is always on.
2. A cartridge is low on ink.

Solutions:
1. Replace the cartridge that is low on ink.
2. Power-cycle printer.
Power, Resume, and Cartridge Flashing Alternately

Issues:
1. The printer is not printing.

Solutions:
1. Power-cycle printer.

Power On and Cartridge Flashing

Issues:
1. The top access door on the printer may be open, or there may be something wrong with the print
cartridge.
Solutions:
1. Check to ensure that the top access door is firmly closed.
2. Power-cycle printer.