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Solution Manual for Matching Supply with Demand: An Introduction to Operations Management, 4

Solution Manual for Matching Supply with Demand:


An Introduction to Operations Management, 4th
Edition, Gerard Cachon, Christian Terwiesch

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Last updated May 2018

Matching Supply with Demand: An Introduction to Operations Management


4e
Solutions to Chapter Problems

Chapter 12
Project Management

Q12.1 Venture Fair


a) The dependency matrix consists of 11 rows and 11 columns.

b) The critical path is given by the longest path through the network. As can be seen in the
table below, path 4 (A1-A2-A4-A6-A7-A9-A10-A11) is the longest and will take 46
days to complete.

12-1

© 2019 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in
whole or part.
Last updated May 2018

Since project completion will take 46 days, once the project has been started, we have to take a
calendar, pick April 18, and go 46 days forward. That gets us to March 3.

Q12.2 10 Activities
a) The project graph is as follows:

b) There are three paths through the network of the 10 activities. The three paths are as
follows:
- A1-A2-A4-A10
- A1-A2-A5-A7-A9-A10
- A1-A3-A6-A8-A9-A10
The durations of each of these three paths are computed in the table below.

12-2

© 2019 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in
whole or part.
Last updated May 2018

The third path is the critical path.

c) From this, we can compute the slack times as follows:

12-3

© 2019 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in
whole or part.
Last updated May 2018

Q12.3 Graduation Party


a) The project graph looks like this:

We can also display this information in a dependency matrix:


Finals Music Evaluate Guest Visit Hotel T-shirt Event Beach
Sites list sites planner

Finals

Music X

Evaluate X
sites

Guest x
list

Visit x
sites

Hotel X

T-shirt x

Event x
planner

Beach X x x X

12-4

© 2019 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in
whole or part.
Solution Manual for Matching Supply with Demand: An Introduction to Operations Management, 4

Last updated May 2018

b) The critical path is Final Exams – Evaluate Sites – Visit Sites – Event Planner – go to
Beach. Thus, they can go to the beach 19 days after the beginning of their final exams.
c) The slack time calculations are as follows:

LCT LST Slack

Finals 5 0 0

Music 19 14 9

Evaluate 11 5 0
sites

Guest 13 6 1
list

Visit 15 11 0
sites

Hotel 19 16 4

T-shirt 19 13 1

Event 19 15 0
planner

Beach 19 0

Q12.4 Three Activities with Uncertainty


It takes an expected 5.5 days. Note that this is longer than one would expect based on the average
completion time of activities A and B (both 4 days) followed by activity C (one day). The reason
for this is that in order for Activity C to start after 3 days, both A and B have to be early. This
only happens in 25% of the cases. In 75% of the cases, Activity C is starting late (after 5 days)
leading to a completion time of 6 days. The overall expected completion time is thus
.25*4+0.75*6=5.5 days.

12-5

© 2019 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in
whole or part.

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