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Traditional and Digital Marketing Strategies on Selected

Private Schools in Manila City: An Analysis

Raymond R. Hung
Graduate School Department
World Citi Colleges
Quezon City 1109, Philippines

Lilian O. Saavedra
Graduate School Department
World Citi Colleges
Quezon City 1109, Philippines

Mileth M. Villarosa
Graduate School Department
World Citi Colleges
Quezon City 1109, Philippines

Rowena V. Lumandas
Graduate School Department
World Citi Colleges
Quezon City 1109, Philippines

Tiffany O. Estoesta
Graduate School Department
World Citi Colleges
Quezon City 1109, Philippines

*Corresponding author:
Bernardino P. Malang
Graduate School Department
World Citi Colleges
Quezon City 1109, Philippines
berniepmalang@gmail.com

Keywords: Digital Marketing, Enrollment, Manila City, Private Schools, Traditional Marketing

Electronic copy available at: https://ssrn.com/abstract=4460822


ABSTRACT

This study aims to conduct the effectiveness of traditional and digital marketing strategies employed
by selected private schools in Manila City. In the digital age, where technology and online platforms
have significantly transformed communication and marketing practices, educational institutions must
evaluate the impact of these new avenues on their outreach efforts. The competitive nature of the
education sector requires private schools to adopt effective marketing approaches to attract and retain
students. Traditional marketing methods, such as print advertisements, billboards, and television
commercials, have long been used, while digital marketing techniques, including websites, social
media, and online advertising, have gained prominence with the evolution of technology. However,
limited research has compared the impact of these approaches within the context of private schools in
Manila City. This study utilizes a mix of qualitative and quantitative research approaches, combining
surveys and semi-structured interviews, to collect data on awareness, perception, and decision-making
processes. This study aims to analyze and compare two marketing strategies in terms of their
effectiveness, considering factors such as demographic profile, engagement, techniques, and
conversion rates. The goal is to assist private schools in Manila City in selecting the most suitable
marketing strategy to attract more students. The study's outcomes will enhance comprehension of
successful marketing strategies for private schools and offer valuable insights for school
administrators and marketing professionals to optimize their marketing endeavors.

Background impact. In contrast, digital marketing has


The education sector in Manila City is become popular due to its cost-effectiveness,
characterized by a thriving market of private broader reach, and enhanced measurability. It
schools, offering diverse academic programs allows private schools to engage with potential
and extracurricular activities to cater to the students and their parents in a targeted and
need and preferences of students and their interactive manner using SEO, social media
parents. However, the increasing competition marketing, email campaigns, and online
among these institutions necessitates effective advertising.
marketing strategies to attract and retain While studies have shown the advantages of
students. With the rise of digital technology digital marketing in various industries, there
and the ever-expanding online presence of needs to be more research on its effectiveness
individuals, traditional marketing methods compared to traditional marketing, specifically
have been challenged by the emergence of for private schools in Manila City. Therefore,
digital marketing techniques. This research understanding which methods are more
seeks to explore and compare the effectiveness effective in attracting students and enhancing
of traditional and digital marketing approaches brand perception is crucial for optimizing
employed by selected private schools in marketing strategies.
Manila City. The findings of this paper can contribute to the
Private schools in Manila City face unique existing knowledge on marketing strategies for
challenges in their marketing endeavors. private schools and provide actionable insights
Parents have become increasingly discerning for school administrators and marketing
in their selection process, seeking schools that professionals in Manila City. By conducting a
provide quality education and a nurturing and comparative assessment, the research will
holistic environment for their children's reveal the strengths and weaknesses of
development. Moreover, the abundance of traditional and digital marketing approaches
educational options in the city necessitates within the context of private schools. These
private schools to actively differentiate insights will help schools make informed
themselves from competitors and effectively decisions, allocate resources effectively, and
communicate their unique value propositions develop targeted campaigns that resonate with
to target audiences. their audience.
Private schools have widely used traditional The study "Effectiveness of Traditional vs.
marketing methods to attract students but often Digital Marketing on Selected Private Schools
need more precise targeting and measurable in Manila City; An Analysis" aims to bridge

Electronic copy available at: https://ssrn.com/abstract=4460822


the research gap by exploring the impact of Researchers may code the data,
marketing strategies on enrollment and brand identify emerging themes, and
perception. By comparing traditional and investigate their connections for
digital marketing, the study seeks to offer meaningful insights.
valuable recommendations to enhance
marketing effectiveness, attract more students, These qualitative research approaches will help
and establish a strong brand presence in the us with selected Manila City private schools'
competitive educational landscape of Manila traditional and digital marketing strategies.
City. This technique evaluates participants'
perspectives, experiences, behaviors,
Methods marketing materials, and activities. This
The qualitative research methodological research might help private schools enhance
perspective of analyzing traditional and digital their marketing strategies.
marketing strategies in selected private schools
in Manila City includes studying and Result and Discussion
understanding the subjective experiences, 1. Demographic Profile of the Respondents in
perceptions, and practices of necessary parties Terms of Business Measurements
such as school administrators and marketing
personnel. Qualitative research studies and 1.1 Type of Business
assesses societal trends in their natural Table 1
surroundings, offering significant insights into Frequency Distribution of the Respondents
the subject's specific aspects. An outline of the According to their Business Type
qualitative research methodological approach
for examining traditional and digital marketing
strategies is provided below:

1. Semi-Structured Interview -
Interviewing important stakeholders in
marketing operations, such as school
administrators and marketing staff,
may provide valuable information. As shown in Table 1, the Corporation
These interviews should reveal their business type got the highest percentage which
opinions, motivations, decision- is 80% or sixteen (16) respondents out of
making processes, and traditional and twenty (20) private schools. The second
digital marketing experiences. Open- highest is 15% or three (3) respondents are in
ended questions may give detailed Partnership. On the other hand, the lowest
responses, enhancing marketing percentage is 5% or one (1) respondent is in
information. Sole Proprietorship.
2. Observation - Directly observing
private school marketing activities and 1.2 Number of Employees
events may show how the target Table 2
audience executes and accepts Frequency Distribution of the Respondents
traditional marketing strategies like According to their School’s Number of
school fairs, commercials, and Employees Both Teaching Personnel and Non-
community involvement. Social media Teaching Personnel
campaigns, website design, and online
ads may also reveal user involvement,
interaction, and efficacy.
3. Thematic Analysis - Thematic
analysis may identify patterns and
trends in traditional and digital
marketing techniques by analyzing
interview transcripts, focus group
recordings, observation notes, and
document analysis findings.

Electronic copy available at: https://ssrn.com/abstract=4460822


Table 2 shows the percentage of 1.4 Capital Investment
respondents in terms of the number of Table 4
employees they have both Teaching and Non- Frequency Distribution of the Respondents
Teaching Personnel. As shown in Table 2, nine Based on their Capital investment upon
(9) or 45% of private schools have 10-30 start-up
Teaching Personnel the second highest
percentage which is 35% or seven (7) private
schools have 61-100 Teaching Personnel and
20% or four (4) out of twenty private schools
have 31-60 Teaching Personnel.
On the other hand, As shown in Table
2, 55% or eleven (11) out of twenty private
schools have 10-30 Non-Teaching Personnel
the second highest percentage which is 35% or
seven (7) private schools have 31-60 Non-
Table 4 shows the responses of private
Teaching Personnel and the lowest percentage
schools based on their capital investment upon
10% or two (2) private schools have 61-100
start-up. The results showed that nine (9)
Non-Teaching Personnel.
private schools or 45% answered that their
capital investment upon start-up is a
1.3 Revenue Streams
combination of financial, equipment, and
Table 3
human (manpower). The second highest
Frequency Distribution of the Respondents
percentage, which is 30%, or six (6) private
Based on their Revenue Streams
schools' capital investment upon start-up, is
financial. Afterward, 15%, or three (3) out of
twenty private schools' capital investments, are
both financial and equipment. The lowest
percentage is 10%, or two (2) private schools
answered both financial and human
(manpower) as their capital investment upon
start-up.

1.5 Market Share


Table 5
Frequency Distribution of the Respondents
Based on their present market share position
advantageous

Table 3 shows the responses of private


schools based on their revenue streams. The
results showed that eight (8) private schools or
40%, answered that their revenue streams are a
combination of miscellaneous income, service Table 5 shows the percentage of
revenue, and sales revenue. Afterward, 20% or respondents based on their present market
four (4) out of twenty private schools' revenue share position advantageous. From those who
streams, are combinations of miscellaneous had been surveyed, 90% answered Yes with a
income and service revenue. Meanwhile, three total of eighteen (18) out of twenty (20) private
(3) private schools, or 15% of respondents, schools, and 10% answered No with a total of
indicated that their revenue streams are service two (2) out of twenty (20) private schools.
revenue. On the other hand, sales revenue got
10% or two (2) of the respondents, and the 2. Traditional and Digital marketing strategies
remaining revenue streams got 5% or one (1) in private schools in Manila City
respondent.

Electronic copy available at: https://ssrn.com/abstract=4460822


2.1 Marketing Strategies 2.3 Digital Marketing
Table 6 Table 8
Frequency Distribution of the Respondents Frequency Distribution of the Respondents
Based on their Marketing Strategies Based on their Techniques in Digital
Marketing

As shown in Table 6, a combination of


traditional and digital marketing strategies
garnered the highest frequency, fifteen (15)
responded, or 75%. Afterward, Five (5)
respondents, or 25% of all respondents,
exclusively use digital marketing, which is the
second-highest percentage. However, no Table 8 shows the responses of private
respondents use only traditional marketing schools based on the Techniques they are using
strategies. in Digital Marketing. The results showed that
six (6) private schools or 30% are using a
2.2 Traditional Marketing combination of Search Engine Optimization
Table 7 (SEO), Social Media Marketing (SMM), and
Frequency Distribution of the Respondents School Portals the second highest percentage
Based on their Techniques in Traditional which is 20% or four (4) private schools are
Marketing utilizing Social Media Marketing also the
combination of SEO, SMM, Email, and School
Portal got the same percentage which is 20%.
Afterward, 10% or two (2) out of twenty
private schools' advertising techniques are a
combination of SMM, Email, and School
Portal. On the other hand, the remaining
Digital Techniques got 5% or one (1)
respondent.

3. Ratio engagement between traditional and


digital marketing.
Table 9
Frequency Distribution of the Respondents
Based on their ratio engagement between
Table 7 shows the responses of private traditional and digital marketing
schools based on the Techniques they are using
in Traditional Marketing. The results showed
that six (6) private schools or 40% are using
both flyers/Brochures and billboards the
second highest percentage which is 26% or
four (4) private schools are utilizing Flyers and
brochures only Afterward, 13% or two (2) out
of fifteen private schools' advertising
techniques are Newspaper/Magazine,
Flyers/Brochures and billboards. On the other
hand, the remaining Traditional Techniques Table 9 shows the percentage of
got 7% or one (1) respondent. respondents in terms of their ratio engagement

Electronic copy available at: https://ssrn.com/abstract=4460822


between traditional and digital marketing. As Table 11 presents responses from
shown in Table 9, ten (10) or 50% of private private school administrators answering the
schools’ ratio engagement between traditional best techniques for increasing student
and digital is 30-70 the second highest enrollment. The data revealed that eleven (11)
percentage which is 40% or eight (8) private private schools, or the highest percentage of
schools’ ratio engagement is 50-50. the lowest 55%, claimed that digital marketing is more
percentage of 10% or two (2) private schools effective than traditional marketing. The
ratio engagement between traditional and second highest percentage, or 40%, or eight (8)
digital is 70-30. respondents, claimed that both traditional and
digital marketing are effective, while 5%, or
4-5. Effectiveness of traditional and digital only one (1) private school administrator
marketing. claimed that traditional marketing is more
Table 10 effective than digital marketing.
Frequency Distribution of the Respondents
Based on the effectiveness of traditional and 7. Target Market and reached leads using the
digital marketing current marketing scheme.
Table 12
Frequency Distribution of the Respondents
Based on their target market and reached
leads using their current marketing scheme.

Table 10 shows responses from


administrators of private schools regarding the
efficacy of traditional and digital marketing.
The data showed that 8 private schools, or the
highest percentage of 40%, said traditional
marketing effectiveness is neutral, while 35%
of respondents, or seven of them, said
traditional marketing is effective. In contrast, 5
out of 20 private schools said traditional
marketing is ineffective. On the other hand, Table 12 presents responses from
Table 10 demonstrates that 100% or twenty private school administrators answering the
(20) administrators of private schools agreed target market and reached leads of their
that digital marketing is effective. schools. The data revealed that eight (8)
private schools, or the highest percentage of
6. Marketing and Digital Marketing in 40%, claimed that their target market is within
increasing student enrollment in private the NCR. The second-highest percentage is
schools in Manila City. 35%, or seven (7) respondents, who claimed
Table 11 that they are just focusing on the locale of the
Frequency Distribution of the Respondents school, while 15%, or three (3) private school
Based on what is more effective in increasing administrators claimed that their target market
student enrollment is up to the neighboring provinces. In contrast,
two (2) out of the 20 selected private schools,
or 10% said that their target reaches globally.
On the other hand, 7 out of 20 schools, or 35%
said that using the current marketing schemes
they have right now reaches the neighboring
provinces. The second-highest percentage is
25%, or 5 out of 20 schools, who claimed that
they reached the neighboring cities or within
the NCR. The other schools agreed that the
remaining reached lead they got using the

Electronic copy available at: https://ssrn.com/abstract=4460822


marketing schemes they engage with today is reached lead. According to the statistics, eight
20% or four (4) respondents. private schools, or the greatest number of 40%,
recommended using both traditional and digital
8. Challenges facing Private Schools in their marketing. The use of traditional marketing
Marketing. was advocated by 6 respondents, or 33%,
Table 13 which is the second-highest number. Digital
Frequency Distribution of the Respondents marketing was used to gain three private
Based on their challenges in marketing. schools, or 15%, of the total, and another 15%
with no comments being made.

Conclusion
Traditional strategies, such as print media,
billboards, and banners, approach to reach a
broad audience. On the other hand, digital
strategy, including online advertising, social
media campaigns, and content marketing, offer
targeted reach, interactivity, and the ability to
engage with prospective parents and students
on various platforms.
Table 13 presents responses from
private school administrators answering the Private schools in Manila can effectively
Challenges Faced by Private Schools. The data increase student enrollment by implementing a
revealed that nine (9) private schools, or the strategic marketing framework that integrates
highest percentage of 45%, declared branding both traditional and digital strategies. The
as the challenge they faced. The second- targeted reach, engaging content, strong
highest percentage is 20%, or four (4) private branding, and personalized communication
schools, declared competitors’ cause is the will help schools reach their target audience,
challenge they faced, while 15%, or three (3) differentiate themselves from competitors, and
private school administrators declared that showcase their unique educational offerings.
there was no challenge faced likewise 15% or
three (3) private school declared that It is therefore recommended that the below
insufficient budget as the challenge they face. picture be followed to increase the number of
On the other hand, one (1) out of the 20 student enrollment.
selected private schools, or 5% declared
employees cause as the challenge they faced.

9. Suggestions for Private Schools to enhance


their marketing scheme.
Table 14
Frequency Distribution of the Respondents
Based on their suggestion to reach their leads.

Figure 1 – Private Schools Marketing


Table 14 shows replies from private Framework
school administrators offering advice to the

Electronic copy available at: https://ssrn.com/abstract=4460822


Figure 2 - Suggestion for Private Schools to Enhance their Marketing Scheme

Acknowledgment in data collection, analysis, and interpretation.


We want to express our genuine appreciation Their valuable input greatly enriched the
to the following individuals and organizations findings of this research.
for their contributions to the completion of this
research study: We are indebted to the research study
participants who graciously volunteered their
First and foremost, we extend our most time and shared their experiences. Their
profound appreciation to Dr. Bernardino willingness to participate in this research is
Malang for his guidance while conducting this deeply appreciated, and their contributions are
research. vital to the validity and relevance of our
findings.
We are immensely grateful to the Schools We would also like to thank Mrs. Princess
heads or Administrators of the selected private Cagubatan, MAED, for their expert advice and
schools in Manila City for allowing us to valuable insights that significantly contributed
conduct our research study on their school and to interpreting our results.
giving us their insights about this paper.
Our thanks to the administrative staff and
Our heartfelt thanks go to Ms. Daisy Dizon - secretariat of the schools for their valuable
Arellano University (Consultant) for her time in answering our queries at their school
assistance while we gather our data and for her while we are still gathering data.
continuous support throughout the research
process. Lastly, we want to acknowledge the
unwavering support and understanding of our
We would like to acknowledge the family, friends, and loved ones. Their
contribution of the collaborators and encouragement and belief in us were
colleagues, Mrs. Princess Cagubatan, MAED, instrumental in our perseverance during the
and Ms. Pauline Pascual, who generously challenges encountered in this research
shared their expertise and provided assistance endeavor.

Electronic copy available at: https://ssrn.com/abstract=4460822


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