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CHAPTER EXERCISES
4
2
3.
4.
Briefly explain the importance of studying management.
Contrast effectiveness with efficiency.
Construct a table showing the amount of skills re
quired in each level of management.
Choose one principle of management and provide specific business situation where
it can be used.
Choose a particular
being used.
business or industry and tank the roles of managers frequently“ASE 1. ST. ANDREW COLLEGE OF BUSINESS AND SCIENCE: Who Can | Turn To?
‘After the death of her husband, Mrs. Gloria Tadino started operating her own elementary
chool. After five years, she was requested by the parents of her students to open a high school
jepartment and she reluctantly obliged. When the total enrolment exceeded one thousand
students, she opened the college department. By the year 2012, the school has become popular
throughout Central Luzon with its newly registered name: St. Andrew College of Business and
IScience (SACBS). As of 2012, the number of students enrolled are as follows:
Elementary = 1,030
High School = 957
College = 6342 ,
In educating students, SACBS has an excellent record. The passing rate ofits graduates
is above the national average in the various licensure examinations. Financially, the school is a
“going concern.” Banks rate the school as a good credit risk
Mrs. Tadino is already 60 years old and is beginning to worry about her replacement as
president of SACBS. She has three sons and wants one of them to take over as soon as possible.
Although she is sure that whoever she chooses would gladly accept, she wants to make an
intelligent choice,
Gloria's eldest son Mario is 35 years old, an electronics engineer, and is working as
network administrator of a big communication firm in Makati. Mario is theimmediate superior
of five other professional engineers. Mario's wife is also an electronics engineer and is working
{in the same company as head of planning department. They have a daughter and a son. Mario
is the most sociable among the three sons of Gloria. He and his wife are very industrious and
are very much contented with their jobs. Theit main drawback is their difficulty balancing their
family’s budget.
Gloria's second son is Glenn who is 33 years old and a professional chemical engineer.
He works as associate engineer in the biggest public utility firm in Metro Manila. Glenn has
ambitions of saving money to buy a house and lot in Quezon City, a car for him and another
forhis wife, and enough cash to open a business when they retire. He is on his way to achieve
fis goal because he rarely socializes and he meets people only when itis work-related. His wife
isa professional engineer and is also connected with Glenn’s company as supervisor ofthe IT
Gloria's third son, Vincent, enrolled in a college course in a big university in Manila just
like his two older brothers. Out of 70,000 who took the entrance examinations, he obtained
the tenth highest score. Inspite ofthat score, he failed to finish his college course. Unwilling to
go back to his province and his mother, he made himself busy trying to work and educating
‘himself in jobs he liked.
‘Vincent worked for two years in a call center as a customer relations agent. He enrolled
in specialized courses in computer. Upon the recommendation of his Canadian friend, he
handled for one year an English class exclusively for Koreans. His long stay in Manila exposed
him to various cultures including those of the Koreans, as well as his Canadian, Australian,
and American friends. For a few years, he was also exposed to the culture ofthe Hocanos, the
Igorots, and the Visayans. For five years, he handled classes in Judo and in one competition he
got a gold medal. He bested local and foreign opponents. Laer, he established his own small
business using the computer as his main equipment.iffi in making her
Reviewing the credentials of her sons, Gloria seems to have some aes an aint cay
final choice. She is contented to know, however, that whatever shortcomi: iss
have, they can be remedied by proper training.
Learning Assessment
1. Assess who the most desirabie successor of Gloria is. Base your decision on the
various characteristics and skills required of a manager.
2 Describe other acceptable factors that Gloria may use to come up with the best
choice.