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Conflict Management Artifact
Conflict Management Artifact
Complete the following and turn in as a team assignment. There is no need to create any other
document, just complete this one, save as, and post for your team. Everyone earns the same
grade unless consequences of non-participation are enacted (see Worksheet 1b, #2). Make sure to
support your ideas, cite from the textbook, other course materials, and your research per APA
guidelines and as necessary. Minimums are set to ensure support for your discussion, while most
responses will need some type of support to add strength and validity. It is important to cite
definitions, and to earn Excellent the ideas need to be supported with source too. These
responses need to be based in some fact, not just the team’s opinion.
1) Conflict Management. Not all conflict is bad as your team goes through Tuckman’s
Stages of team formation, but not having a way to navigate it is always bad. In this
section, present the steps the team will use when managing conflict. If you have
taken OGL 365-The Aikido Way you may have a jump start. If not, do some
research and determine how your team will work through conflict. The first step is
not “contact the professor” it can be one of your last steps for mediation according
to this expectations document. I am always here to support the team and its success,
and as leaders you need to be able to speak to conflict per the steps provided first.
a. Step 1: Agree not to engage in caustic insults, accusations, or vitriolic attacks on
others.
b. Step 2: To increase your skills and become a more active, empathetic, and
committed listener, start by focusing on the physical and emotional environment
in which your conflict communication is about to take place.
c. Step 3: In a few words or phrases express any feelings you have about this
conflict and the individuals involved in it.
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need to set these parameters and other working relationship guidelines, and this is a
good way to practice.
The team will notify the professor of any activation of these guidelines when posting
the assignment with an assignment comment on a module-by-module basis. If
mediation is needed, please send a team email via Canvas Inbox including the
professor. The team needs a minimum of 2, but more may set everyone up for better
success. If the team is struggling, then let’s meet and discuss it early on in the
process.
Here are some thoughts to get you started, then list out your minimum 2
consequences.
Idea 1: If someone does not come to a meeting or post their work, without
communicating ahead of time, they will earn X fewer points or X percent less
than the rest of the team on the module assignment.
Idea 2: Establish the type of grade each person wants to earn in the beginning,
and if someone only wants to earn a C, then work it out that is what they will
earn.
Idea 3: Team Member J is going above and beyond, they deserve a bonus of X.
Idea 4: Team Member L does not want to participate in meetings with the team,
send an email inviting them and then enforce the consequences provided in this
document.
3) Team Project Plan: Complete the following project planning table. This table makes
the team look at the Team Project Assignments in Modules 2-6 to first, understand
the scope of the project, so the team picked the best organization to study, and
second, so the team can set up detailed expectations ahead of time of who will be
doing what. As the team goes through the projects, team members may find
someone has a strength which may change the project planning document, that is
okay, if everyone agrees to it. Be careful to pay attention to the provided table
headers as they will guide you on your planning. Be specific and do not just copy
and paste the directions, say it in your own words, while be specific with what each
person will do each module.
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Module 2 Team Project Deliverable -Environmental Analysis
Team Lead Name Carolina
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8. References: All research conducted and used to
generate your answers will be documented on
the reference page in APA format by each team
member. Due 1/31/2023.
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Team Lead Name Samantha A.
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Assignment deliverable We will choose one presentation from each sector and
complete the comparison worksheet.We will compare
(Write in your own words what is what we learn from the presentations to what research
required of this assignment in provided indicates what is unique in each SECTOR’s
detail) environment.
Identify each team member’s 1. Megan (due Feb 25) - Review unique aspects of
prospective responsibility and each sector’s environment indicated in row 1 of
when their responsibility needs to the Matrix and choose one team presentation from
be completed (a name and a due each sector to put in row 2.
date is not sufficient and may 2. Samantha A (due Feb 25) - ID as many items as
earn Needs Improvement in this you can from each sector’s presentation in Row 3
section) that match the unique aspects in Row 1.
3. Samantha D (due Feb 25) - List any aspects from
each presentation in Row 4 that DO NOT match
any of the unique aspects in Row 1.
4. Carolina (due Feb 25)- Answer row 5 and 6
questions of the matrix from a sector perspective
with support.
5. Matt (due Feb 25) - Answer row 7 and 8 questions
of the matrix from a sector perspective with
support.
6. Adam (due Feb 26) - Assist with answering row
5-8 questions, reviewing, and submitting.
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Reference
Cloke, Kenneth, and Joan Goldsmith. Resolving Conflicts at Work: Ten Strategies for
Everyone on the Job, Third Edition. 3rd ed., Jossey-Bass, 2011.
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