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Macro / Micro

Macro :

Micro :
Customers Suppliers Competitors Banks
- Purchasing - The prices - Weaknesses - Facilities
power identified and strengths granted
- The social - Payment - Product - Novelty of
classes of the facilities qualities the services
customers - Discounts and - Notoriéte - deadlines
- State and promotions - The typology
evolution of - Negotiation adopted
assets ability - Distribution
- Degree of - Strengths and channels
attachment weaknesses
(fidelity)
- Purchasing
behavior

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