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Clean and maintain kitchen equipment

and utensils
D1.HRS.CL1.03
Trainee Manual
Clean and maintain
kitchen equipment and
utensils

D1.HRS.CL1.03

Trainee Manual
Project Base

William Angliss Institute of TAFE


555 La Trobe Street
Melbourne 3000 Victoria
Telephone: (03) 9606 2111
Facsimile: (03) 9670 1330

Acknowledgements

Project Director: Wayne Crosbie


Chief Writer: Alan Hickman
Subject Writer: Gary Blackburn
Project Manager: Alan Maguire
Editor: Jim Irwin
DTP/Production: Daniel Chee, Mai Vu, Jirayu Thangcharoensamut

The Association of Southeast Asian Nations (ASEAN) was established on 8 August 1967. The Member
States of the Association are Brunei Darussalam, Cambodia, Indonesia, Lao PDR, Malaysia,
Myanmar, Philippines, Singapore, Thailand and Viet Nam.
The ASEAN Secretariat is based in Jakarta, Indonesia.
General Information on ASEAN appears online at the ASEAN Website: www.asean.org.
All text is produced by William Angliss Institute of TAFE for the ASEAN Project on ―Toolbox
Development for Front Office, Food and Beverage Services and Food Production Divisions‖.
This publication is supported by Australian Aid through the ASEAN-Australia Development
Cooperation Program Phase II (AADCP II)
Copyright: Association of Southeast Asian Nations (ASEAN) 2012
All rights reserved.
Disclaimer
Every effort has been made to ensure that this publication is free from errors or omissions. However,
you should conduct your own enquiries and seek professional advice before relying on any fact,
statement or matter contained in this book. ASEAN Secretariat and William Angliss Institute of TAFE
are not responsible for any injury, loss or damage as a result of material included or omitted from this
course. Information in this module is current at the time of publication. Time of publication is indicated
in the date stamp at the bottom of each page.
Some images appearing in this resource have been purchased from various stock photography
suppliers and other third party copyright owners and as such are non-transferable and non-exclusive.
Additional images have been sourced from Flickr and are used under:
http://creativecommons.org/licenses/by/2.0/deed.en
http://www.sxc.hu/
File name: TM_Clean_&_maintain_kitchen_equipment_&_utensils_Final.docx
Table of Contents

Introduction to trainee manual........................................................................................... 1

Unit descriptor................................................................................................................... 3

Assessment matrix ........................................................................................................... 5

Glossary ........................................................................................................................... 7

Element 1: Clean kitchen premises ................................................................................... 9

Element 2: Clean and maintain kitchen equipment and utensils ...................................... 41

Element 3: Perform basic maintenance on kitchen equipment, utensils and premises .... 73

Element 4: Handle waste and laundry requirements ....................................................... 79

Presentation of written work ............................................................................................ 91

Recommended reading................................................................................................... 93

Trainee evaluation sheet................................................................................................. 95

© ASEAN 2012
Trainee Manual
Clean and maintain kitchen equipment and utensils
© ASEAN 2012
Trainee Manual
Clean and maintain kitchen equipment and utensils
Introduction to trainee manual

Introduction to trainee manual


To the Trainee
Congratulations on joining this course. This Trainee Manual is one part of a ‗toolbox‘
which is a resource provided to trainees, trainers and assessors to help you become
competent in various areas of your work.
The ‗toolbox‘ consists of three elements:
A Trainee Manual for you to read and study at home or in class
A Trainer Guide with Power Point slides to help your Trainer explain the content of the
training material and provide class activities to help with practice
An Assessment Manual which provides your Assessor with oral and written questions
and other assessment tasks to establish whether or not you have achieved
competency.
The first thing you may notice is that this training program and the information you find in
the Trainee Manual seems different to the textbooks you have used previously. This is
because the method of instruction and examination is different. The method used is called
Competency based training (CBT) and Competency based assessment (CBA). CBT and
CBA is the training and assessment system chosen by ASEAN (Association of South-
East Asian Nations) to train people to work in the tourism and hospitality industry
throughout all the ASEAN member states.
What is the CBT and CBA system and why has it been adopted by ASEAN?
CBT is a way of training that concentrates on what a worker can do or is required to do at
work. The aim is of the training is to enable trainees to perform tasks and duties at a
standard expected by employers. CBT seeks to develop the skills, knowledge and
attitudes (or recognise the ones the trainee already possesses) to achieve the required
competency standard. ASEAN has adopted the CBT/CBA training system as it is able to
produce the type of worker that industry is looking for and this therefore increases
trainees‘ chances of obtaining employment.
CBA involves collecting evidence and making a judgement of the extent to which a worker
can perform his/her duties at the required competency standard. Where a trainee can
already demonstrate a degree of competency, either due to prior training or work
experience, a process of ‗Recognition of Prior Learning‘ (RPL) is available to trainees to
recognise this. Please speak to your trainer about RPL if you think this applies to you.
What is a competency standard?
Competency standards are descriptions of the skills and knowledge required to perform a
task or activity at the level of a required standard.
242 competency standards for the tourism and hospitality industries throughout the
ASEAN region have been developed to cover all the knowledge, skills and attitudes
required to work in the following occupational areas:
Housekeeping
Food Production
Food and Beverage Service

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Introduction to trainee manual

Front Office
Travel Agencies
Tour Operations.
All of these competency standards are available for you to look at. In fact you will find a
summary of each one at the beginning of each Trainee Manual under the heading ‗Unit
Descriptor‘. The unit descriptor describes the content of the unit you will be studying in the
Trainee Manual and provides a table of contents which are divided up into ‗Elements‘ and
‗Performance Criteria‖. An element is a description of one aspect of what has to be
achieved in the workplace. The ‗Performance Criteria‘ below each element details the
level of performance that needs to be demonstrated to be declared competent.
There are other components of the competency standard:
Unit Title: statement about what is to be done in the workplace
Unit Number: unique number identifying the particular competency
Nominal hours: number of classroom or practical hours usually needed to complete
the competency. We call them ‗nominal‘ hours because they can vary e.g. sometimes
it will take an individual less time to complete a unit of competency because he/she
has prior knowledge or work experience in that area.
The final heading you will see before you start reading the Trainee Manual is the
‗Assessment Matrix‘. Competency based assessment requires trainees to be assessed in
at least 2 – 3 different ways, one of which must be practical. This section outlines three
ways assessment can be carried out and includes work projects, written questions and
oral questions. The matrix is designed to show you which performance criteria will be
assessed and how they will be assessed. Your trainer and/or assessor may also use
other assessment methods including ‗Observation Checklist‘ and ‗Third Party Statement‘.
An observation checklist is a way of recording how you perform at work and a third party
statement is a statement by a supervisor or employer about the degree of competence
they believe you have achieved. This can be based on observing your workplace
performance, inspecting your work or gaining feedback from fellow workers.
Your trainer and/or assessor may use other methods to assess you such as:
Journals
Oral presentations
Role plays
Log books
Group projects
Practical demonstrations.
Remember your trainer is there to help you succeed and become competent. Please feel
free to ask him or her for more explanation of what you have just read and of what is
expected from you and best wishes for your future studies and future career in tourism
and hospitality.

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Unit descriptor

Unit descriptor
Clean and maintain kitchen equipment and utensils
This unit deals with the skills and knowledge required to Clean and maintain kitchen
equipment and utensils in a range of settings within the hotel and travel industries
workplace context.
Unit Code:
D1.HRS.CL1.03
Nominal Hours:
20 hours

Element 1: Clean kitchen premises


Performance Criteria
1.1 Identify the areas that may require cleaning in a kitchen premises environment and
the frequency of cleaning for each identified area
1.2 Select appropriate cleaning utensils and chemicals
1.3 Implement cleaning procedures in accordance with enterprise and legislated
requirements
1.4 Identify and address cleaning and sanitising needs that arise in addition to
scheduled cleaning requirements
1.5 Store cleaning items and chemicals, and clean where applicable, after cleaning has
been completed
1.6 Follow emergency first aid procedures in the event of a cleaning-related incident or
accident

Element 2: Clean and maintain kitchen equipment and utensils


Performance Criteria
2.1 Identify the equipment and utensils that may require cleaning in a kitchen premises
environment and the frequency of cleaning for each identified item
2.2 Select appropriate cleaning utensils and chemicals
2.3 Implement cleaning procedures in accordance with enterprise and legislated
requirements
2.4 Store and protect equipment and utensils that have been cleaned ready for future
use
2.5 Store cleaning items and chemicals, and clean where applicable, after cleaning has
been completed
2.6 Follow emergency first aid procedures in the event of a cleaning-related incident or
accident

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Unit descriptor

Element 3: Perform basic maintenance on kitchen equipment,


utensils and premises
Performance Criteria
3.1 Perform basic premises maintenance activities as necessary
3.2 Perform basic maintenance activities on equipment and utensils as necessary
3.3 Report maintenance requirements that cannot be satisfactorily addressed

Element 4: Handle waste and laundry requirements


Performance Criteria
4.1 Dispose of internal waste in accordance with enterprise and legislated requirements
4.2 Maintain waste disposal area in a clean and sanitary condition
4.3 Gather dirty linen from kitchen and associated departments and process dirty linen

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Assessment matrix

Assessment matrix
Showing mapping of Performance Criteria against Work Projects, Written
Questions and Oral Questions

Work Written Oral


Projects Questions Questions

Element 1: Clean kitchen premises

1.1 Identify the areas that may require cleaning in


a kitchen premises environment and the 1.1 1, 2, 3 1
frequency of cleaning for each identified area

1.2 Select appropriate cleaning utensils and


1.2 4, 5 2
chemicals

1.3 Implement cleaning procedures in accordance


1.3 6, 7 3
with enterprise and legislated requirements

1.4 Identify and address cleaning and sanitising


needs that arise in addition to scheduled 1.4 8, 9 4
cleaning requirements

1.5 Store cleaning items and chemicals, and clean


where applicable, after cleaning has been 1.5 10, 11 5
completed

1.6 Follow emergency first aid procedures in the


1.6 12, 13 6
event of a cleaning-related incident or accident

Element 2: Clean and maintain kitchen equipment and utensils

2.1 Identify the equipment and utensils that may


require cleaning in a kitchen premises
2.1 14, 15 7
environment and the frequency of cleaning for
each identified item

2.2 Select appropriate cleaning utensils and


2.2 16, 17 8
chemicals

2.3 Implement cleaning procedures in accordance


2.3 18, 19 9
with enterprise and legislated requirements

2.4 Store and protect equipment and utensils that


20 10
have been cleaned ready for future use

2.5 Store cleaning items and chemicals, and clean


where applicable, after cleaning has been 2.4 21 11
completed

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Assessment matrix

Work Written Oral


Projects Questions Questions

Element 3: Perform basic maintenance on kitchen equipment, utensils and premises

3.1 Perform basic premises maintenance activities


3.1 23 12
as necessary

3.2 Perform basic maintenance activities on


3.2 24 13
equipment and utensils as necessary

3.3 Report maintenance requirements that cannot


3.3 25 14
be satisfactorily addressed

Element 4: Handle waste and laundry requirements

4.1 Dispose of internal waste in accordance with


4.1 26 15
enterprise and legislated requirements

4.2 Maintain waste disposal area in a clean and


4.2 27 16
sanitary condition

4.3 Gather dirty linen from kitchen and associated


4.3 28 17
departments and process dirty linen

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Glossary

Glossary
Term Explanation

MSDS Material Safety Data Sheet

Sodium hypochlorite used in diluted solution in water is


used to sanitise and clean kitchen areas and surfaces.
Bleach, Kitchen Dissipates or disperses quickly upon contact with air. Hand
protection must be used and breathing protection if used in
confined spaces. Area must be well ventilated.

Cloth that is used just for cleaning. Not to be used for food
Cleaning cloth
production.

Large pieces of machinery used to clean, dishwasher,


Cleaning equipment
vacuum cleaner, spray cleaner

A plan to schedule cleaning of all equipment and utensils


within the premises used to produce food. Also when to
Cleaning Schedule
clean the building and surrounds where the food production
is carried out.

Small pieces of equipment, like brooms, scourers,


Cleaning utensils
scrubbing brushes, mops, buckets

A mixture of surfactants with "cleaning properties in dilute


Detergent,
solutions,

Large equipment used to cook food like stoves, cool rooms,


Kitchen Equipment
normally fixed in place

Small utensils used in the kitchen for food production,


Kitchen utensils
spoons, knives, ladles

Law enacted by governing body, local, state or federal


Legislation
government

Production area Where food is processed for human consumption

PPE Personal Protection Equipment

Gloves, face masks, eye protection, aprons, hats: clothing


Personal Protection Equipment or apparel that protects person from harm while using harsh
chemicals

Sanitise To make clean, remove bacteria to safe level

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Glossary

Term Explanation

Where food is stored prior to processing and after


Storage area
processing

Surfactant Enables water to mix with oil and remove it from surfaces

Waste disposal Removal of rubbish from food production area

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Element 1: Clean kitchen premises

Element 1:
Clean kitchen premises
1.1 Identify the areas that may require cleaning in
a kitchen premises environment and the
frequency of cleaning for each identified area
Introduction
Cleanliness in the kitchen environment is imperative.
When the public enter restaurants it is the cleanliness that is first noted. Places the public
cannot see are just as important as the places that can be seen.
Modern practice is all based around the Food Safety Plan (FSP). No food premises can
operate in Australia since 2001 without have a FSP.
In your FSP will be a Cleaning Schedule.
The cleaning schedule will determine:
When EVERYTHING is to be cleaned
How it is to be clean
Who is to clean
How often everything will be cleaned
What chemicals and equipment are to be used when
cleaning
Advice on OH&S equipment to be used when using
cleaning chemicals.

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Element 1: Clean kitchen premises

What areas in the kitchen might need to be cleaned?

Floor of the kitchen


Workbenches fixed and/or mobile
 Storerooms, shelving, floor, walls and ceilings
 Dry store
 Cool room
 Freezer
 Chemical stores
Sinks and food disposal units
Drains, in floors, especially wet areas
Exhaust fans and filters
Air conditioning outlets
Light covers,
Staff change rooms
Garbage storage areas
Stock receival areas
Grease traps
Walls.
How many areas can you indentify within your establishment that need to be
cleaned?
How often are they cleaned?
Who cleans them?
What do they use to clean them?
Are any chemicals used to clean these areas?
What safety precautions need to be taken when using these chemicals?
How are these areas cleaned?

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Element 1: Clean kitchen premises

Workbenches
These are the areas that will be cleaned the most.
Cleaned after every change of job.
Process of cleaning will be:
Remove any materials that are visible
Wash with hot water with detergent
 Hot water is to soften any fats and the detergent will help remove the fats
Scour with cloth or fibrous material to break up debris that is adhered to surface
Rinse with hot water
Allow surface to air dry
Apply sanitiser and use to manufacturers‘ instruction on MSDS sheet.
Some sanitisers are allowed to dissipate in the air others will need to be left for a period of
time (usually 5 minutes) and then they are wiped off with clean paper hand towel.
Utensils
Cooks knives
Chopping boards
Stainless steel bowls
Pots
Pans
Plates
Platters.
Any utensil that you use in the preparation of raw and cooked foods need to be washed
sanitised and dried before use continue working with them in the kitchen.
Especially important if you are working with high protein, high risk foods such as meats
dairy products, seafood, cooked pasta, cooked rice.
Working with dry ingredients like flour, sugar and other low moisture ingredients this level
of cleaning is not so important.
Floors
These will need to be cleaned on a daily basis. Basic cleaning will be sweeping once or
twice a day.
Floors in food production will have to be cleaned more regularly.
Modern kitchen will drainage systems in the floor so that when it is swept of visible matter
it can be scrubbed with hot water and detergent then rinsed with hot water and then
excess water can easily be squeegeed into the drain.
Using too much water may cause difficulties in removing said water.
Floors may need to be cleaned 4-5 times a day or as needed due to spillages.

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Element 1: Clean kitchen premises

Storage areas
These also need to be cleaned on a daily basis.
Cool storage - refrigeration (walk in, free standing)
Walk in cool rooms will need to be cleaned and tidied on a daily basis and the floor
washed at least once a day with hot water and detergent.
Free standing refrigeration will need to be monitored and the internal floor will need to be
cleaned regularly. It is a good idea to clean daily.
Freezer Storage
This area is more difficult to clean as any spills will be of a hard nature unless there is a
spillage of badly wrapped liquids before it has had a chance to harden.
To clean freezers:
All stock needs to be removed
Allow air to come to room temperature
Then proceed as normal cleaning with water and detergent.
When surfaces are dry then freezer needs to be turned on and when correct temperature
is reached then frozen foods can then placed back into the freezer.
Garbage bins and Garbage storage areas
Garbage bins in the kitchen.
Modern practice is to have plastic liners in the bins to cut down on the need to wash bins
every time they are emptied. Garbage bins still need to be cleaned on a daily basis and
allowed to air dry before being used again the next day.
Air drying is best achieved by leaving them turned upside down after washing with air
allowed to flow under the top of the bin.
When dry internally they can then be stood back onto their base and relined with clean
plastic liner, lid replaced and it is ready for the next
service period.
Sinks and Drains
Sinks need to be cleaned on an ongoing basis.
Australian standards state that 4 types of sinks need to
be installed in modern kitchens.
Hand washing sinks
Food washing sinks
General purpose cleaning sinks
Floor washing sink which is normally situated away from food preparation areas.
These should be cleaned as used. Final cleaning at the end of the day they should be
sanitised and dried.

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Element 1: Clean kitchen premises

Drains
Drains will need to have their covers removed and then washed and sanitised. The covers
will need to have any trapped debris removed before cleaning. If drains are cleaned on
regular basis there is no need to dry them. They will air dry.
Walls of Food production areas
These will need to be cleaned as needed and cleaned on a weekly or fortnightly basis as
stated in FSP. Nominal height in Australia is 2100mm from the floor.
Higher than this can be cleaned on a 3 month cycle or as needed.
Staff Change rooms
While this is not as higher priority as the food production area it is still an area that needs
to be checked and cleaned regularly, daily.
Staff might leave food there and if there is not a lot of traffic there will eventually be an
infestation of pests of some type.
Smells tend to build up in these areas from soiled clothing and these issues need to be
addressed.
Garbage Storage areas
This is the area where all garbage is collected from within the establishment and it is
brought to a specific location before it is sorted, recycled and disposed of by the
establishment.
Types of garbage
Compostable landfill
Paper products that can be recycled
Plastic containers, recyclable and non recyclable
Glass
Oil waste, not allowed to put down the drains
Metals, broken equipment, aluminium containers.
Each of these should have their own areas in the garbage storage areas and need to be
kept clean and secure.
The ground or floor area will need to be kept clean, spills cleaned up as they happen.
If garbage is allowed to collect on the floor or ground and it is not cleaned it is like to
attract pests and rodents.
So cleaning in garbage storage areas is vitally important.

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Element 1: Clean kitchen premises

Air filters and vents


Over stoves and ovens
Air conditioning
Air flow vents in walls.
Vents over stoves need to be cleaned on a weekly basis as there will be a build up of
grease which will fall back into food being prepared if allowed to build up too much.
Air-conditioning and any air flow vent in your establishment will need to be cleaned at
least once every 12 months if not sooner.
Food Safety Plan (FSP) should nominate everything to be cleaned at some stage
including higher parts of the walls and ceilings.
Clocks
Fire extinguishers
First aid kits.
Anything attached to walls as well. Start making a list.

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Element 1: Clean kitchen premises

1.2 Select appropriate cleaning utensils and


chemicals
Introduction
What equipment may be used in the cleaning process in the kitchen?
The following gives a representative list of the cleaning equipment that the majority of
properties will use.
Specialist equipment will be used where special situations exist – for example, a property
with a large floor space area may have a motorised cleaner that is not necessary in a
small kitchen that only has internal areas that require cleaning.
Mops
Mops are generally made from cotton or cotton/polyester
blends.
The three main types of mops are:
Dusting mops – to clean skirting boards and polished
surfaces
Polishing mops – for buffing and polishing
Washing mops – to wash floor surfaces or apply sealant to
floors that have been stripped and need to be re-sealed.
Brooms and brushes
Brooms and brushes can be made from a variety of materials, ranging from straw to a
synthetic coarse bristle-like material. Their purpose is to remove dust, dirt and grime from
surfaces.
They can come in all sizes and shapes, depending on the purpose for they were
designed.
They should be sufficient in number and variety as required for the cleaning task or as
dictated by the establishment: they must be clean, and sufficiently bristled.
The most common types of brooms and brushes are:
Scrubbing brush
Sink brush
Wall brush
Soft broom
Brooms for floor, narrow and wide.
Not all premises will require all types of brooms – it will depend on the facilities and areas
to be cleaned.
A standard item is a dust pan and brush set for cleaning up small spills etc

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Element 1: Clean kitchen premises

Cloths and sponges


Cloths and sponges are used to clean a variety of surfaces.
Sponges are used for damp cleaning needs and cloths are used for cleaning, polishing
and dusting.
They can be made from a variety of materials, but are generally lint-free.
They are used with a cleaning agent.
Some cloths are made from material and some are disposable/paper-based.
Buckets
Buckets can come in a variety of shapes, sizes and styles and are generally made from
either galvanised steel or plastic.
Some buckets have wheels for ease of mobility: others only have a handle. Buckets are
used to hold water and cleaning agents.
Mop buckets feature rollers to remove excess water from the mop head prior to use.
Cleaning equipment also normally includes some smaller plastic bucket-type containers
used to hold cleaning materials, cloths, and chemicals etc. which are and used to carry
items around and into rooms.
Protective gloves
A good supply of disposable gloves should be available to every cleaner.
Specific house requirements in relation to individual
Occupational Health and Safety (OHS) issues may
require other, more substantial protective clothing
(including other types of gloves) to be worn.
It is standard procedure in all premises that all cleaning staff
wear protective gloves when cleaning or handling chemicals.
Warning signs
These are safety signs used when a public area is being
cleaned (to warn customers of the danger) or when nominated back-of-house areas are
being cleaned (to warn staff, delivery drivers, repair people who are on the premises).
It may be standard procedures that they are displayed whenever cleaning duties are
being undertaken, regardless of location and regardless of the type of cleaning.
Examples of these can be seen at:
www.hostdirect.com.au/listProduct/Cleaning/Floor+Signs.

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Element 1: Clean kitchen premises

Garbage receptacles
Nearly all cleaning tasks will require you to gather and dispose of debris, rubbish, waste
etc so most cleaning tasks will necessitate the use of some form of waste receptacle.
A receptacle maybe:
A solid item such as a bin
A disposable plastic bag
A bin liner placed inside a garbage receptacle that is built into a cleaning trolley.
Any ‗bin‘ or receptacle needs to be cleaned on a regular basis so as to maintain the
‗clean‘ image that every business wants to project. Just because you have bins does not
mean you do not have to keep them clean.
Electrically-powered equipment
The majority of businesses use either industrial or commercial cleaning equipment, but
the use of domestic items is also common.
Industrial or commercial items have stronger motors, larger capacities, are more sturdily
built.
Vacuum cleaners
Whatever the shape, size or style of vacuum cleaners, their job is to suck up dirt off floor
surfaces and drapes.
Vacuum cleaners are available in wet or dry types.
Dry vacuum cleaners can only be used on dry surfaces and to suck up dry material and
not liquids. Wet vacuum cleaners are designed to suck up liquid spills and can be used for
wet cleaning of carpets.
Double-check that the vacuum cleaner you intend using is designated as a ‗wet‘ vacuum
cleaner before using it on liquids: some vacuum cleaners are dual-purpose and can be
used on wet or dry surfaces
‗Back pack‘ vacuum cleaners are used in many situations where it would be difficult or
time-consuming to use a machine that is pulled along the floor – such as when vacuuming
between tables and chairs. A backpack style cleaner also reduces tripping hazards
(although the cord still presents a hazard unless a battery-powered unit is being used).
Some companies prefer vacuum cleaners as extractors, especially for wet areas.
Scrubbing machines
Scrubbing machines can be used to remove debris from hard surfaces (such as tiles, or
concrete), sealed floors, and carpet.
Many are integrated with a sweeper which can save time when using the machine by also
cleaning up the scrubbed off material.
Scrubbing machines in kitchens tend not to be efficient in cleaning under benches and
fixed ovens and stovetops.

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Element 1: Clean kitchen premises

Chemicals used for cleaning in food areas


General detergent
Dishwasher detergent
Floor cleaner
Drain cleaner
Bleach
Oven cleaner
Grill cleaner
Sanitisers.
All of this will have special requirements and some will have very Specific Instructions on
how to use them.
Goggles for Eye Protection
When using oven and grill cleaners it is advisable to be wearing eye protection. All MSDS
will include information on eye protection to protect against splatter of the cleaning
chemical.
Face Masks
When using oven and grill cleaners it is advisable to be wearing face masks for protection
of the airways.
Fumes that are breathed in as cleaning is carried out with chemical that give off gaseous
vapours can be harmful to the long term health of the user.
Again, look at MSDS for guidance.

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Element 1: Clean kitchen premises

1.3 Implement cleaning procedures in accordance


with enterprise and legislated requirements
Introduction
Food Safety plan will identify what cleaning that needs to be done and when.
Enterprise and legislated requirements will relate to:
Understanding and implementation of the food safety plan/program for the premises
Implementation of workplace cleaning rosters, schedules and cleaning sheets
Details of policies and procedures of the host enterprise.
Details of the statutory requirements of the legislation of the host country in regard to the
safety and hygiene of food premises, and environmental concerns relating to waste
disposal especially of food waste, fats and oils and chemical agents.
Part of the role of cleaning and maintaining kitchen premises may be to sort waste and
dispose of it according to hygiene regulations, enterprise practices and procedures, and
environmental considerations.
This Section looks at the legal requirements in relation to waste disposal and the possible
internal requirements that might apply to this common workplace activity.

Hygiene regulations
Health laws require management to supply sufficient garbage receptacles to cater for
whatever garbage is produced.
If the rubbish is scattered all around the existing bins, and it is flowing over the tops of
bins, it is deemed that there are insufficient bins.
The garbage area must also be kept in a tidy condition as well as clean.
The idea of keeping the garbage area tidy is to try to minimise the potential of providing
harbourage for cats, mice, birds etc.
In general there is a requirement that garbage be stored in such a way as to minimise
contamination.
Consideration may be given to the use of garbage
‗cool rooms‘ where food refuse is stored under
refrigeration prior to removal from the premises. This
helps control odour problems and infestation by
rodents but this is not a legal requirement.
Remember that keeping things ‗clean‘ includes
keeping them ‗free from odour‘ and this is an especial
concern in relation to garbage areas, bins etc.
Local councils get many complaints form next door neighbours complaining about the
smell coming from the rubbish area of the food premises next door.
Frequency of disposal is very much an individual concern, and the use of commercial
companies to clear garbage may well be required.

© ASEAN 2012
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Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

Attention should be paid to increasing garbage pick-ups during peak trading periods
where extra food rubbish is generated.
All garbage bins must be in ‗good condition‘ (that is, lids working properly, no damage that
allows leaks) and must be fitted with tight-fitting lids which must be kept in position so as
to provide protection against vermin gaining access to the rubbish.
Enterprise practices/procedures and environmental considerations
Recent sensitivity to environmental concerns has resulted in many premises modifying
their standard operating procedures in order to be more responsible in terms of waste
creation and disposal.
A central theme to the concept of responsible waste management has been to encourage
businesses to ‗Reuse, Reduce and Recycle‘.
‗Reuse‘ encourages the use of a product more than once before it is discarded. ‗Reduce‘
ask people to generate less waste by thinking more about what they buy and what they
use.
‗Recycle‘ suggests that products can be re-made into something else. Reuse and Reduce
fall outside the thrust of this Unit, but sorting and disposal of waste definitely embraces
‗recycling.
Current waste management practices may include the sorting of waste into the following
categories in order to facilitate recycling:
Paper, including cardboard and newspapers
Plastic, including soft drink (PET), milk, juice and cordial bottles
Glass, including bottles (clear, green and amber), jars and clear sauce bottles
Steel cans, including food cans and aerosol cans
Aluminium cans, including aluminium foil
Milk and fruit juice cartons.
As a general rule, items for recycling should be cleaned (washed or rinsed) and flattened
ready for collection.
Each category of recyclable waste should be stored in a separate container for ease of
pick-up, and to promote ease of processing.
It is fair to say that some establishments apply a high
level of environmental conscientiousness when it comes
to dealing with waste, and others do relatively little.
Premises should always check with their local council to
identify any local requirements that might apply.
It is often forgotten that garbage bins are required by
legislation to be cleaned, but it is true. They must be
regularly cleaned using brushes and utensils dedicated
solely to that task. This usually involves using some form
of degreaser to cut through the grease, and a deodorant
to control smells.

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Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

Plastic garbage bags are a common method of keeping the bins themselves clean,
however bulk rubbish units (dumpers, for example) will need to be hosed out with hot
water and detergent.
Even where you use the bin liners, you cannot rely on them totally to keep the bin clean,
so some cleaning will have to be done.
If you use dumpers provided by an industrial cleaning company, the responsibility for
these dumpers remaining ‗clean‘ is yours – if the company supplying the dumpers won‘t
clean them, then you have this responsibility.
Also remember that food handlers are legally required to wash their hands after handling
rubbish.

Process of cleaning
Remove all visible waste from the area to be cleaned.
This is to make it easier to clean. Once you add water to an area then anything that is
there becomes redundant and will not be able to be used in the future.
Apply cleaning agent and allow it to work on
the area.
This may be just hot soapy water or a
cleaning chemical that needs to ‗sit‘ to give
time for its properties to be effective.
Remove the cleaning agent and restore area
to it correct condition.
In the kitchen this may require you to rinse
detergent off bench and allow to air dry
before adding the sanitiser.
All processes must have a start point and a finish point.
Then process must meet local food safety requirements as well as environmental
standards.

© ASEAN 2012
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Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

CLEANING SCHEDULE CHECKLIST

DATE: Commencing Monday


Sign each day dot WEEK 1 2 3 4 5 (CIRCLE WEEK)

# Item M T W Th F S S

1. Benches and Sinks

2. Utensils, cutlery and crockery

3. Rubbish bins

4. Tidy fridge

5. Floor

6. Trolleys

7. Benches and Fridges

8. Mechanical Equipment

9. Dishwasher

10. Storage shelving

11. Walls and cupboards up to 2100mm

12. Fridges and cool rooms

13. Food storage wheelie bins

14. All freezers

15. Chopping boards

16. Storerooms

17. Ovens

18. Rubbish Bins

19. Hand Basin/paper and soap dispenser

20. Floors

© ASEAN 2012
22 Trainee Manual
Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

CLEANING SCHEDULE CHECKLIST

DATE: Commencing Monday


Sign each day dot WEEK 1 2 3 4 5 (CIRCLE WEEK)

# Item M T W Th F S S

21. Electrical switches, door handles

22. Floor Mats

23. Floor Grates

24. Fire extinguishers

25. All windows and doors

26. Stainless steel canopies

27. Fly zappers

28. Walls

29. Fans

30. Air vents

31. Lights

32. Ceilings

© ASEAN 2012
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Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

KITCHEN: CLEANING SCHEDULE


Ensure all electrical items are off & unplugged before cleaning procedures begin.

RESPONSIBILITIES:
All cleaning duties are to be carried out by nominated personnel.

# ITEM WHEN HOW WHAT WITH

Students

Remove food particles with a


Scraper, hot soapy water,
clean cloth and wash with warm
Use ―panclean‖, clean
Benches and soapy water including sides and
1. End of Class damp cloth or disposable
sinks front of bench. Rinse with clean
cloth, gloves and sanitise
warm water, spray on sanitiser
with ―J512‖to MSDS
and allow to dry.

Remove loose debris with Scotch Brite Pad, clean


Scotch Brite pad. Wash stove cloth, ―J512‖ sanitiser to
2. Stoves End of Class with hot soapy water. Using MSDS, ―pan clean‖
clean cloth wipe stove top, front bucket rubber gloves and
and side. paper towel.

Commercial dishwasher
Utensils, Remove soil, wash in hot water
―Powder 102‖, ―Rinse Aid
3. cutlery and After use and detergent and rinse in hot
163‖ to MSDS,
crockery water. Allow to air dry.
―panclean‖

Remove wheelie bin and place


in laneway marked ―full bins‖
4. Rubbish Bins End of Class Clean bin liner
and collect clean bin with bin
liner.

Ensure all perishable food is in


storage container or covered
with Glad wrap and ensure that
Cloth, ―panclean‖ and
5. Tidy Fridge End of class all food is clearly labelled and
―J512 sanitiser to MSDS.
dated. Tidy inside fridge and
wipe door and door handle with
a clean damp cloth

Sweep with broom to remove Dustpan and broom,


dirt/food scraps and place in bin. Mop, Mop bucket ―Stride‖
6. Floor End of class
Mop floors as required, sanitise floor cleaner and ―J512‖
mop and hang up to dry sanitiser to MSDS.

Remove loose debris with clean


Kitchen damp cloth using hot water and Cloth, ―panclean‖, bucket,
7. End of class
Trolley detergent. Spray with sanitiser. ―J512‖ sanitiser to MSDS.
Allow to air dry

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Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

RESPONSIBILITIES:
All cleaning duties are to be carried out by nominated personnel.

# ITEM WHEN HOW WHAT WITH

Kitchen Attendants

Remove food particles with a


clean cloth and wash with warm
Scraper, Use ―panclean‖,
soapy water including sides and
clean damp cloth or
Benches and Start of the front of bench. Commence from
8. disposable cloth, gloves
sinks day top to bottom including wiping
and sanitise with ―J512‖
shelves. Rinse with clean warm
to MSDS.
water, spray on sanitiser and
allow to dry

Remove stove tops and wash Scotch Brite Pad, clean


with hot soapy water. Wipe cloth, ―J512‖ sanitiser to
Stoves and Start of the
9. stove top, front and sides and MSDS, ―panclean‖ bucket
exterior day
reassemble stove. Spray on rubber gloves and paper
sanitiser and allow drying. towel.

Turn off power and wash


removable parts in hot soapy Use ―panclean‖, clean
Mechanical Start of the water and allow to air dry. Wipe damp cloth or disposable
10.
Equipment day equipment with clean damp cloth, gloves and sanitise
cloth and allow drying. Spray with ―J512‖ to MSDS.
with sanitiser.

Turn off power and remove the


plug to drain machine. Clean
filters and check dispensing
Clean damp cloth,
End of day probe to ensure that there is no
―panclean‖, ―Powder
11. Dishwasher and as food scraps. Wash the inside
102‖, ―Rinse Aid 163‖ to
required and outside with a clean damp
MSDS.
cloth. Check if there is sufficient
detergent and rinse aid and
replace as required.

Wash around all shelves. Hot soapy water, Use


Remove and dust soil with a ―panclean‖, clean damp
Storage
12. Weekly clean damp cloth. Wash with hot cloth or disposable cloth,
Shelving
water and sanitise, allow drying. gloves and sanitise with
Replace any items ―J512‖ to MSDS

Use ―panclean", clean


Walls and
Wash walls with hot soapy water damp cloth or disposable
13. Cupboards up Weekly
& sanitise. cloth and ―J512‖ sanitiser
to 2100mm
to MSDS.

© ASEAN 2012
Trainee Manual 25
Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

RESPONSIBILITIES:
All cleaning duties are to be carried out by nominated personnel.

# ITEM WHEN HOW WHAT WITH

Hot soapy water, Use


Remove food residue or
―panclean‖, clean damp
spillages. Wipe door handles.
cloth or disposable cloth,
Clean shelving and rubber
Fridges and gloves and sanitise with
14. Weekly seals. Wash shelves, walls and
cool rooms ―J512‖ to MSDS, Mop
floors with hot soapy water using
bucket, ―Stride‖ or
―Breakup‖ or ―Stride‖. Apply
―Breakup‖ to MSDS,
sanitiser and allow drying.
handscraper.

Remove dust and dirt with a


Use ―panclean‖, clean
clean damp cloth and hot soapy
Food storage damp cloth or disposable
15. Weekly water. Wash internally and
wheelie bins cloth and ―J512‖ sanitiser
externally and apply sanitiser
to MSDS
and allow to air dry.

Remove food scrapes from


Broom, Mop & bucket of,
freezers and scrape away any
hot water with ―Breakup‖
ice that has built up. Tidy up
First for floors. For shelving: -
All Freezers shelves ensuring they are clean
16. Monday bucket hot water &
(2) and food is correctly covered
each Month ―panclean‖, rinse water &
and dated. Wash stains with hot
clean cloth, rubber
water & detergent. Rinse with
gloves.
clean sanitised water.

Remove loose debris with clean


After use cloth. Wash chopping boards in
Chopping Hot water, ―panclean‖
17. hot water & detergent. Rinse
Boards End of day and paper towel or cloth.
with hot water & sanitiser air dry
or wipe over with paper towel

Remove food residue or


Broom, Mop & bucket of,
spillages. Wipe door handles.
hot water with ―Breakup‖
Clean shelving: Monday- 1st
First for floors. For shelving: -
shelf, Tuesday: 2nd shelf,
18. Storerooms Monday bucket hot water &
Wednesday 1st Trolley,
each Month ―panclean‖ rinse water &
Thursday: middle trolley, Friday:
clean cloth, rubber
last trolley. Plastic shelving to go
gloves.
through dishwasher

Spray interior of ovens with ―Mr Muscle‖ to MSDS,


industrial oven cleaner. Wipe bucket hot water &
19. Ovens 6 monthly
clean with damp cloth and hot ―panclean‖ rinse water &
soapy water. Allow to dry clean cloth, rubber gloves

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26 Trainee Manual
Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

RESPONSIBILITIES:
All cleaning duties are to be carried out by nominated personnel.

# ITEM WHEN HOW WHAT WITH

Take out rubbish to the


20. Rubbish Bins End of shift designated area, replace with New bin liners
new clean bin liner.

Clean with sanitising cleaner,


Hot soapy water, Use
Hand Basin/ rinse. Replace hand soap and
Daily or ―panclean‖, clean damp
Paper and paper towel as required. Wipe
21. more if cloth or disposable cloth,
Soap tops daily. Check taps are
required gloves and sanitise with
Dispenser working and water is correct
―J512‖ to MSDS
temperature (warm).

Wipe with a wet cleaning cloth.


Clean cloth, ‗Panclean‘,
First aid Check the top surface for any
22. Weekly sponge scourer if
Cabinet build of dust, remove as needed.
necessary.

Wipe with a wet cleaning cloth.


Clean cloth, ‗panclean‘,
Fire Check the top surface for any
23. Weekly sponge scourer if
Extinguishers build of dust, remove as needed.
necessary.

Wash through the dishwasher or Dishwasher or


Scrubbing
24. Daily soak in‘ Diversol‘ for 10 minutes
brushes ‗Diversol‘- to MSDS
then rinse and air dry.

Property Services Cleaning Staff

Sweep and mop floors. Scrub


with commercial scrubber. Mop, bucket, ―Stride or
Floors & Sanitise mops and hang up over ―Breakup‖, commercial
25. Daily
Grates night to dry. Lift and wash with scrubber, dust pan &
hot soapy water. Clean and broom
rinse traps.

Electrical
Wipe clean with dry cloth and ―Future‖, clean cloth or
26. switches, Daily
―Future‖ disposable cloth
Door Handles

Remove dry soil, wash, rinse Hose brush and


27. Floor Mats Weekly
and allow to air dry. ―Breakup‖

Remove debris with brush and


Scrubbing brush,
pressure wash grate top and
28. Floor grates Weekly Pressure unit and
drain. Remove and empty silt
―Breakup‖
trap (if applicable)

Fire Wipe clean with clean damp ―Future‖, clean cloth or


29. Monthly
Extinguishers cloth disposable cloth

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Clean and maintain kitchen equipment and utensils
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RESPONSIBILITIES:
All cleaning duties are to be carried out by nominated personnel.

# ITEM WHEN HOW WHAT WITH

For windows, spray on window Windows use ―sparkle‖


All windows
30. Monthly cleaner and wipe clean. For and dry cloth. Doors use
and Doors
doors, wipe clean ―future‖ and dry cloth.

Wash with soapy water including


Commercial dishwasher,
Stainless all glass and stainless steel.
―Powder 103‖, ―Rinse
31. Steel Quarterly Remove filters and wash in
Aid‖, ―Sparkle‖, squeegee
Canopies dishwasher. Allow to air dry and
clean cloths and brush.
coat with protective polish.

Use ―panclean‖, clean


Wash walls with hot soapy water
32. Walls 6 monthly damp cloth or disposable
& sanitising detergent.
cloth

Wash fans taking care not to let Use ―panclean‖, clean


33. Fans 6 monthly any dust particles fall in food damp cloth or disposable
preparation areas. cloth

Wash around the surrounds with


hot water and detergent. Clean
rinse water and damp cloth.
Ensure no cooking procedures Use ―panclean‖, clean
34. Air Vents 6 monthly are taking place & all food damp cloth or disposable
preparation benches and cloth
equipment are covered over
before commencing to avoid risk
of dust falling into food.

Ensure lights are turned off for


at least ten minutes and wipe
Disposable dry cloth and
35. Lights 6 monthly clean with ―Future‖ by spraying
―Future‖.
on the disposable rag first and
then wiping.

Remove oil, wash and rinse with


Cloth cloths, ―Future or
36. Ceilings Yearly warm soapy water. Allow to air
―Breakup‖, brush
dry.

Commercial dishwasher,
Remove filters and wash in
37. Filters Monthly ―Powder 103‖, ―Rinse
dishwasher.
Aid‖.

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Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

CLEANING SCHEDULE CHECKLIST – KITCHEN

Date Commencing Monday


Sign each day dot WEEK 1 2 3 4 5 (CIRCLE WEEK) WEEK 1 2 3 4 5 (CIRCLE WEEK)

# Item M T W T F M T W T F

Students

1. Benches and sinks

2. Stoves
Utensils, cutlery and
3.
crockery

4. Rubbish Bins

5. Tidy Fridge

6. Floor

7. Kitchen Trolley

Kitchen Attendants

8. Benches and sinks

9. Stoves and exterior

10. Mechanical Equipment


11. Dishwasher
12. Storage Shelving
Walls and Cupboards up
13.
to 2100mm

14. Fridges and cool rooms


Food storage wheelie
15.
bins

16. All Freezers (2) Monthly Monthly

17. Chopping Boards


18. Storerooms Monthly Monthly

19. Ovens 6 Monthly 6 Monthly

20. Rubbish Bins


Hand Basin/ Paper and
21.
Soap Dispenser

© ASEAN 2012
Trainee Manual 29
Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

CLEANING SCHEDULE CHECKLIST – KITCHEN

Date Commencing Monday


Sign each day dot WEEK 1 2 3 4 5 (CIRCLE WEEK) WEEK 1 2 3 4 5 (CIRCLE WEEK)

# Item M T W T F M T W T F

Property Services Cleaning Staff

22. Floors & Grates


23. Electrical switches, Door
Handles
24. Floor Mats
25. Floor grates
26. Fire Extinguishers Monthly Monthly
27. All windows and Doors Monthly Monthly
28. Stainless Steel
Quarterly Quarterly
Canopies
29. Walls 6 Monthly 6 Monthly
30. Fans 6 Monthly 6 Monthly
31. Air Vents 6 Monthly 6 Monthly
32. Lights 6 Monthly 6 Monthly
33. Ceilings Yearly Yearly
34. Filters Monthly Monthly

© ASEAN 2012
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Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

1.4 Identify and address cleaning and sanitising


needs that arise in addition to scheduled
cleaning requirements
Introduction
Cleaning Schedules are just a guide so that nothing is missed.
Emergency cleaning will always need to take place rather than just cleaning to schedule.
Spills and dropped items
There should be emergency contingencies for accidental spills and breakages.
You cannot say ‗I will clean this up when the area is due to be cleaned tomorrow‘.
Occupational Health and Safety responsibilities dictate that all areas must be safe.
Spillage and breakages
There is an immediate need for items/areas that are not scheduled for cleaning.
Worker safety
Customer safety.
Who is responsible for safety in the workplace?
Everybody.
Workplace incidents and accidents that should
include cleaning up in all back-of-house areas,
such as receival areas, stores, preparation
areas, plating and service areas.
Cleaning schedules will say that floors will
need to be cleaned twice a day but what
happens if there is a spill of flour on the floor.
The flour, if not cleaned, will be walked all over
the kitchen floor and then it will go outside the
immediate work area and end up all through
the premises.

© ASEAN 2012
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Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

1.5 Store cleaning items and chemicals, and clean


where applicable, after cleaning has been
completed
Introduction
It is important for all equipment to be cleaned after every use before storage. This will
ensure that dirt and grime from a previous cleaning task is not transferred on to another
surface, this reduces the possibility of cross contamination.
It also means the items of cleaning equipment are ready for immediate use should there
be a need to use them in the event of an emergency.
Putting cleaning items back in their designated location also means that other staff are
able to access them when they need to.

Storing cleaning equipment


Equipment that requires cleaning prior to storage includes the following:
Mops
Washing mops must, on a regular basis, be washed in hot soapy water, rinsed
thoroughly, squeeze-dried, and then hung up to air dry.
Standard procedure in food areas is for mops to be sanitised as well.
Brooms and brushes
Cleaning of brooms and brushes involves them being shaken clean, washed in hot soapy
water, and then left to air dry. Again, there may be a requirement to sanitise them.
Cloths and sponges
These should be cleaned on a regular basis using hot soapy water, and left to air dry.
Buckets
They should be cleaned out thoroughly after each use with hot soapy water, and then
turned upside down left to air dry.
Vacuum cleaners
All vacuum cleaners must be cleaned out at the end of each shift and the bag replaced, if
required. The machine – and its attachments – must be wiped clean. The power cord
should be wrapped correctly and safely. All cleaning of such equipment must be done in
accordance with manufacturer‘s instructions.
Floor machines
Floor machines – and all their attachments – must be cleaned on a regular basis. All
cleaning of such equipment and attachments must be done in accordance with
manufacturer‘s instructions.

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Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

Pressure washers
These need to be emptied (where applicable) by draining the item, dried externally and
then have the hoses either disconnected for storage (as per manufacturer‘s instructions)
or stored on the machine itself.
Dishwashers
Dishwashers should be cleaned in strict accordance with manufacturer‘s instructions.
These may include:
Clearing and removing filters – cleaning filters, cleaning filter reservoir
Wiping away all loose debris
Washing the inside of the machine with detergent, rinsing, sanitising and rinsing again
Removing and cleaning spray arms
Removing any visible food debris
Wiping the exterior of the machine – including runways to and from the machine
Cleaning and sanitising trays used in the machine for crockery and cutlery.
Storage of cleaning equipment
Generally, all cleaning equipment has a designated storage area.
Before equipment can be stored away, it should be checked to ensure it is clean and
ready to be reused as required.
It is important that equipment is stored in a clean condition and in the right location for a
number of reasons, some of which may include:
So that equipment can be quickly and conveniently located
So that equipment can be reused straight away
For stock take purposes
Away from food preparation areas.

© ASEAN 2012
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Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

Storage of Chemicals
Chemicals are important within the kitchen environment. Chemical are not to be ingested
by the public in their food.
Storage of these chemicals in a safe environment is very important.
There is a need store chemical away from the food production area as part of your Food
Safety Plan (FSP).
Chemicals that you might find in kitchen environment are:
General detergent
Dishwasher detergent
Floor cleaner
Drain cleaner
Bleach
Oven cleaner
Grill cleaner
Sanitisers.
Storage of chemicals
The correct storage of chemicals is of the utmost importance. Storage areas must be
prepared with the appropriate drainage, safety equipment, fire sprinklers and the correct
firefighting equipment. They must also have good ventilation.
Access to these stores should be restricted only to staff who have received appropriate
OHS training in handling chemicals.
What are the general requirements?
Any undiluted chemicals remaining on your cleaning trolley or in your cleaning bucket
must be stored safely at the end of the shift/cleaning task.
House policies will determine whether these chemicals need to be stored in the chemicals
store or if they can be returned to the cleaning storeroom.
The following guidelines need to be considered when storing chemicals:
Keep in a storeroom away from other products – the room should be marked
‗dangerous goods‘, have necessary HAZCHEM signage, and restricted access
A register should be maintained to record items in accordance with legislated
requirements
The store room for chemicals must be well lit and ventilated
The room should only be used for storing chemicals
Heavy containers must be stored on lower shelves to avoid the need for lifting, and to
minimise the chance of spills
Keep containers well sealed and labelled

© ASEAN 2012
34 Trainee Manual
Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

Have MSDS and first aid directions posted in the area – together with first aid
resources to support possible treatment requirements
Keep away from a naked flame or excessive heat
Product usage charts should be close to the chemicals for easy and clear reference
purposes – including details relating to dilution, items that chemicals can be used on
Instructions for safe chemical handling must be posted – to provide instruction on
decanting chemicals
Necessary PPE should be present – gloves, aprons, respirators, gauntlets, hoses, etc
Never store chemicals or cleaning agents in food containers
Never store chemicals with food
Do not allow customers to come into contact with chemicals, or entry into the
chemicals storage area
Never mix chemicals together – some may explode
Ensure measuring devices for chemicals are not used for any other purpose.
How much is left?
When storing left-over chemicals it is a standard requirement that you check what
cleaning agents and chemicals remain in storage.
Where you believe you are running low you need to pass this on to your supervisor, the
manager/owner or the Purchasing Officer.
In some cases you may have to complete a requisition form to order replacement stock.

© ASEAN 2012
Trainee Manual 35
Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

1.6 Follow emergency first aid procedures in the


event of a cleaning-related incident or accident
Introduction
Emergency first aid procedures may include:
Notifying internal first aid officers of emergencies
Contacting external emergency services for assistance
Administering basic first aid for minor cuts, bruises, abrasions, burns and scalds.
Administering basic first aid in accordance with relevant chemical information sheets
where chemicals have been spilled on skin, been
ingested, or have entered into the eyes.
MSDS- What are they?
Material Safety Data Sheets.
All chemical companies must produce these and make
them available to customers to post on walls in the areas
where their chemical are being used.
This is to educate the workers and make first aid easier to
implement if accidents do occur in the workplace.
Internal First Aid officers
All commercial cookery students in Australia are taught basic first aid.
The kitchen is considered a dangerous workplace and when accidents happen it is
important that people have some idea what to do when disaster strikes.
What could happen when doing simple cleaning?
It is important not to mix chemicals in the workplace. Chemical should be stored in the
containers in which they are purchased and if they are placed into smaller r containers for
ease of usage then those containers need to be marked accordingly.
Oven and Grill Cleaning Chemicals
Oven and grill cleaners are caustic by nature. They are developed to remove baked on
grease that is normally hard to remove.
Safety precautions
Eyes protection
Airway and Lung protection.
When using caustic oven and grill cleaners it is important to follow the Chemical
Manufacturers Instruction.

© ASEAN 2012
36 Trainee Manual
Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

See sample below:


First Aid measure
Diversy Australia for product: Suma Grill D9

If in eyes, hold eyelids apart and flush the eye continuously with running water.
Eye Continue flushing until advised to stop by a Poisons Information Centre on 13 11
26 (Australia Wide) or a doctor, or for at least 15 minutes.

If skin or hair contact occurs, remove contaminated clothing and flush skin and hair
Skin with running water. Continue flushing with water until advised to stop by a Poisons
Information Centre on 13 11 26 (Australia Wide) or a doctor.

If inhaled, remove from contaminated area. To protect rescuer, use an Air-line


Inhalation
respirator where an inhalation risk exists. Apply artificial respiration if not breathing.

For advice, contact a Poisons Information Centre on 13 11 26 (Australia Wide) or a


Ingestion
doctor (at once). If swallowed, do not induce vomiting.

CORROSIVE POISONING TREATMENT: Immediate treatment preferably in a


hospital is mandatory. In treating corrosive poisoning,
DO NOT INDUCE VOMITING; DO NOT ATTEMPT GASTRIC LAVAGE; and DO
NOT ATTEMPT TO NEUTRALISE THE CORROSIVE SUBSTANCE.
Vomiting will increase the severity of damage to the oesophagus as the corrosive
substance will again come in contact with it.
Attempting gastric lavage may result in perforating either the oesophagus or
Advice to
stomach.
Doctor
Immediately dilute the corrosive substance by having the patient drink milk or
water. If the trachea has been damaged tracheotomy may be required.
For oesophageal burns begin broad-spectrum antibiotics and corticosteroid
therapy. Intravenous fluids will be required if oesophageal or gastric damage
prevents ingestion of liquids.
Long-range therapy will be directed toward preventing or treating oesophageal
scars and strictures. Treat as for strongly alkaline material.

All MSDS sheets will have this type of information on them.


Language differences
What is the major language in your workplace?
In Australia, English is the dominate language but government regulations state that
warning Occupational Health and Safety data is in multiple languages.
Many warning signs now use symbols rather than words.
International Signage
How many can you identify?
HAZCHEM is the international signage for hazardous chemicals.
What is the International sign for Stop? Describe it to your trainer.

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Clean and maintain kitchen equipment and utensils
Element 1: Clean kitchen premises

Work Projects
It is a requirement of this Unit you complete Work Projects as advised by your Trainer.
You must submit documentation, suitable evidence or other relevant proof of completion
of the project to your Trainer by the agreed date.

1.1 Supply a cleaning schedule for the kitchen where you work, identifying your
responsibilities as identified by that schedule

1.2. Supply a copy of a MSDS for one chemical used in the cleaning of equipment etc in
the kitchen where you work

1.3 Select one area in the kitchen and set out the cleaning requirements for that area

1.4. Supply a plan of action to augment any cleaning requirements outside the cleaning
schedule

1.5 Supply a drawing of plan of a cleaning room

Show list of chemicals being stored


List 6 chemicals
Supply MSDS for each of the chemicals
Show how you would layout the chemicals in this room.

1.6 Pick one cleaning chemical, state its intended use and supply a list of first aid
practices that will alleviate long term harm to people.

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Summary
Clean kitchen premises
Identify the areas that may require cleaning in a kitchen premises environment and the
frequency of cleaning for each identified area
All areas are to be cleaned on a regular basis. It is just not the areas that can be seen but also the
areas that are not easily observed.
Behind the stove
Under benches
Staff change room
On top of shelving above eye sight height
Bottom edges of workbenches.
A cleaning schedule needs to be developed for ALL areas within the enterprise and all areas and
equipment needs to be listed on that cleaning schedule.
Select appropriate cleaning utensils and chemicals
When cleaning kitchen equipment and kitchens utensils it is advantages to have the correct
cleaning utensils and cleaning equipment.

Is the broom big enough for large floor spaces


Is the mop too heavy for the person using it?
Bigger is not always better, sometimes small is more efficient. Work flow needs to be developed
and modified as circumstances change.
Implement cleaning procedures in accordance with enterprise and legislated requirements
Cleaning schedules must adhere to the requirements of the legislation of the area of where the
enterprise is operating. You can implement higher standards that will compliment the market point
in which you are operating.
A 5 star enterprise will have a higher standard than a 2 star. An expensive restaurant will be
different to a small business street stall.
Enterprise standard is different to legislative standards.
Identify and address cleaning and sanitising needs that arise in addition to scheduled
cleaning requirements
A cleaning schedule is just a guide. There will be times that adjustments will need to be made and
procedures need to be implemented that will address ‗spillages and breakage‘s they occur.
Floors might be scheduled to be cleaned 3 times a day. In actual fact they might get cleaned 5
times due to spillages in that area.
Store cleaning items and chemicals, and clean where applicable, after cleaning has been
completed
Cleaning and chemical go together. Chemical usage cannot be avoided in the kitchen. They can
be minimised but not avoided totally.
Cleaning chemicals are toxic to human if they are ingested through the food they eat.
The only way to avoid this problem is to keep cleaning chemicals and food separate, also
minimise chemical residue on food production surfaces.
When kitchen equipment is cleaned all traces of cleaning chemicals must be removed from the
kitchen equipment before it is used to produce food that is to be consumed to the humans.
Safe storage of chemical is imperative.

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Clean and maintain kitchen equipment and utensils
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Follow emergency first aid procedures in the event of a cleaning-related incident or


accident
Using cleaning chemicals make the job of cleaning kitchen equipment easier and more efficient.
Some chemicals are corrosive when coming into contact with parts of the human body.
While care must be taken when using chemical everybody must be aware of FIRST AID
procedures when working with these chemicals and must know what is to be done when exposed
to the cleaning chemicals.
What is the chemical?
What precautions must be followed when using these chemicals?
What is the first aid procedure?

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Clean and maintain kitchen equipment and utensils
Element 2: Clean and maintain kitchen equipment and utensils

Element 2:
Clean and maintain kitchen
equipment and utensils
2.1 Identify the equipment and utensils that may
require cleaning in a kitchen premises
environment and the frequency of cleaning for
each identified item
Introduction
The practical tasks involved in cleaning a kitchen and its equipment, utensils etc are not
appealing or attractive jobs but they are nonetheless work that must be approached with
the right attitude and done properly.
The general requirements are:
Follow manufacturer‘s instructions in relation to using chemicals on the equipment
Follow manufacturer‘s instructions when cleaning their equipment – all equipment will
have suggested cleaning techniques and recommended cleaning chemicals or
solutions
Pay attention to the job – take pride in the work and do it properly, fully and with due
attention to detail. Your failure to clean items correctly may give rise to an outbreak of
food poisoning that could kill someone
Don‘t cause any damage to anything being cleaned – this requires you to use the right
chemical for the right job, dilute as recommended by the manufacturer, and use the
correct cleaning equipment.

Cleaning and sanitising – defined


Cleaning can be defined as the removal of visible dirt and debris (including rust) either
from crockery, cutlery, glasses, equipment or fixtures and fittings. It also includes the
removal of odour – this essentially relates to the cleaning of rubbish bins.
Sanitation takes things a whole lot further and can be defined as the killing of microbes
using either hot water or chemicals.
Cleaning is performed before sanitation and where chemicals are used, the
manufacturer‘s instructions in relation to dilution rates, contact time and temperature must
be adhered to.
Because bacteria/microbes cannot be seen with the naked eye, the point in differentiating
between cleaning and sanitising is that an item may look clean but still be unsafe – from a
food hygiene point of view – to use.

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What else needs to be cleaned?


Walls, floors and ceilings
Store rooms, cupboards and pantries or dry stores
Preparation benches including the tops of under-counter/under-bench refrigeration
and storage units
Extraction fans and exhaust canopies over stoves, deep fat fryers etc
Food trolleys, racks and shelving
Light fittings and windows.

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Work Instruction or Job Safety Analysis Sheets


A Work Instruction (WI), Job Safety Analysis (JSA) or SOP (Standard Operating
Procedure) may be provided by the employer to assist in cleaning and in the application
of chemicals.
The following is an example of what may be available.

Wet Mopping of floor


Prepared by:
Date:

Hazard type
Step Action/precautions required
(and rating)

Physical Set up ‗Cleaning in progress‘ signs


Pick up loose rubbish
Prepare the area Slips and trips
Move items that present obstacles
(low)
Sweep the floor.
Put on safety gloves and glasses
Prepare Chemical
Fill mop bucket with warm water
equipment and
materials (low) Add 250 ml of XYZ detergent – use ‗red‘ measuring
jug.
Move mop and bucket to area to be mopped
Put mop in bucket to wet it thoroughly
Use rollers to wring mop until damp
Apply mop to floor – use 8-pattern, smooth but firm
strokes on open surfaces and straight stokes against
walls
Chemical and Rinse mop and repeat until finished
Mop the floor physical Empty bucket into gully trap and rinse mop and bucket
(medium)
Fill mop bucket with warm water
Add 250 ml of XYZ disinfectant – use ‗yellow‘
measuring jug
Apply as above
Allow to dry – set up ‗Wet floors‘ signs where
appropriate
Return moved items.
Remove and dispose of rubbish picked up during
preparation – external dumper
Chemical and Wash mop and bucket
Clean up Physical (low) Dispose of protective gloves
Return equipment and chemicals to storage
Wash hands.

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After equipment and utensils have been cleaned and sanitised, they must be stored or
stacked safely in the designated places.
This must be done so as to:
Maintain their cleanliness for future use
Make sure items are where they should be when required for use.

Storing cleaned equipment


When storing cleaned and sanitised items (such as crockery, cutlery, glassware and
utensils) points to note are:
It is a legal requirement that all utensils are stored so as they are protected from re-
contamination via dust (and other airborne contamination), flies and other sources of
contaminations (such as pests, coughing, sneezing, cross contamination) – there is
little point spending time, money and effort in getting items cleaned and then simply
allowing them to become re-contaminated
Cleaned items must be put back in their correct and designated place – this facilitates
their retrieval for future use, but also assists in keeping the workplace tidy, which in
itself facilitates on-going hygienic conditions. There would appear to be a definite link
between tidiness and good food hygiene
practices
When storing items such as tubs, bowls, bain-
marie trays or any other items that will fit one
inside the other, the practice of ‗nesting‘ (that is,
placing one item inside another) is to be
avoided unless the items are fully dried. Nesting
items when they are wet slows down the air
drying of items, and thus increases the chance
of bacterial (re-) contamination
Staff who store and stack items of equipment
and utensils must ensure that their hands are
clean before handling the sanitised items
Failure to immediately and properly store
cleaned items and equipment may also mean
that a workplace hazard is created. This means
that items left lying around may create a tripping
hazard, or other danger
The correct ‗designated place‘ for storing items can include shelving and racks,
cupboards, equipment stores, drawers, specified areas on benches, trolleys or being
hung from overhead hooks.

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2.2 Select appropriate cleaning utensils and


chemicals
Introduction
Cleaning equipment should be chosen according to the type of cleaning to be done.
Cleaning equipment should be hard and impervious to liquids.

Type of surfaces that may need to be cleaned


Given the wide variety of establishments that comprise the
hospitality and tourism industries it is to be expected that the
range of different surfaces that may need to be cleaned is
extremely diverse.
The types of kitchen surfaces that may have to be cleaned
are:

Floors: Walls and ceilings: Fixtures and fittings:


Tiles Painted Stainless steel
Concrete Tiles Plastic
Vinyl Ceramic
Rubber Glass

Essentially, the surface to be cleaned and the nature of the cleaning to be done will
determine what is to be used: a spill of red wine on marble tiles will require a different
approach (and equipment) from blood on carpet, or broken glass on wood.
The best surface to use in the kitchen is ones that are impervious to liquids or water.

Selecting equipment
The type of cleaning equipment found in businesses will vary.
Some premises have just the basics – many establishments will have only ‗domestic‘
cleaning equipment (that is, suitable for homes) rather than commercial or industrial
cleaning equipment.
Generally, commercial or industrial equipment is better because it is:
Sturdier
Larger capacity
Fitted with larger electric motors (where applicable).
Other places boast an extensive range of the latest cleaning equipment with the ‗correct‘
item for every cleaning job that needs doing.

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The cleaning storeroom


Cleaning equipment is usually kept in a specially dedicated storage area – this may be a
purpose-built cleaning storeroom where equipment, utensils, cleaning chemicals and
protective clothing is kept.
Alternatively, equipment may be kept in an assortment of cupboards or other locations
around the premises as space allows.

What equipment may be involved in cleaning?


The following gives a representative list of the cleaning equipment that the majority of
properties will use.
Specialist equipment will be used where special situations exist – for example, a property
with a large outside area may have a motorised cleaner that is not necessary in a small
travel agency that only has internal areas that require cleaning.

Mops
Mops are generally made from cotton or cotton/polyester blends.
The three main types of mops are:
Kitchen Washing mops: to wash floor surfaces or apply sealant to
floors that have been stripped and need to be re-sealed
Outside kitchen mop: some dining areas may have tiled floors so
you would not use the same mop here as you would in the kitchen.

Brooms and brushes


Brooms and brushes can be made from a variety of materials, ranging from straw to a
synthetic coarse bristle-like material.
Their purpose is to remove dust, dirt and grime from surfaces.
They can come in all sizes and shapes, depending on the purpose they were designed
for.
They should be sufficient in number and variety as required for the cleaning task or as
dictated by the establishment: they must be clean, and sufficiently bristled.
The most common types of brooms and brushes are:
Scrubbing brush
Sink brush
Toilet brush
Not all premises will require all types of brooms – it will depend on the facilities and
areas to be cleaned
A standard item is a dust pan and brush set for cleaning up small spills etc.

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Cloths and sponges


Cloths and sponges are used to clean a variety of surfaces.
Sponges are used for damp cleaning needs and cloths are used for
cleaning, polishing and dusting.
They can be made from a variety of materials, but are generally lint-free
They are used with a cleaning agent
Some cloths are made from material and some are disposable/paper-based.

Buckets
Buckets can come in a variety of shapes, sizes and styles and are generally made from
either galvanised steel or plastic.
Some buckets have wheels for ease of mobility: others only have a handle. Buckets are
used to hold water and cleaning agents.
Mop buckets feature rollers to remove excess water from the mop head prior to use.
Cleaning equipment also normally includes some smaller plastic bucket-type containers
used to hold cleaning materials, cloths, and chemicals etc. which are and used to carry
items around and into rooms.

Protective gloves
A good supply of disposable gloves should be available to every cleaner: specific house
requirements in relation to individual Occupational Health and Safety (OHS) issues may
require other, more substantial protective clothing (including other types of gloves) to be
worn.
It is standard procedure in all premises that cleaning staff wear
protective gloves when cleaning or handling chemicals.
Your cleaning uniform is also regarded as ‗protective clothing‘.

Protective face masks


Face masks will be necessary when using cleaning chemical on grill tops and oven
cleaning procedures.
When cleaning these types of equipment there should also be well ventilated such as
turn the extraction system in system on full power
This will draw the fumes outside the work area and minimise the inhalation of fumes.

Warning signs
These are safety signs used when a public area is being cleaned (to warn customers of
the danger) or when nominated back-of-house areas are being cleaned (to warn staff,
delivery drivers, repair people who are on the premises).
It may be standard procedures that they are displayed whenever cleaning duties are
being undertaken, regardless of location and regardless of the type of cleaning.

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Garbage receptacles
Nearly all cleaning tasks will require you to gather and dispose of debris, rubbish, waste
etc so most cleaning tasks will necessitate the use of some form of waste receptacle.
The ‗receptacle’ may be:
A solid item –such as a bin
A disposable plastic bag – usually heavy-duty
A bin liner placed inside a garbage receptacle that is built-in to a
cleaning trolley
Any ‗bins‘ need to be cleaned so as to maintain the ‗clean‘ image that every business
wants to project – just because they are bins doesn‘t allow you to let them get, or use
them when they are dirty.

Electrically-powered equipment
The majority of businesses use either industrial or commercial cleaning equipment, but
the use of domestic items is also common.
Industrial or commercial items have stronger motors, larger capacities, are more sturdily
built.

Vacuum cleaners
Vacuum cleaners are available in wet or dry types. Dry vacuum cleaners can only be
used on dry surfaces and to suck up dry material and not liquids.
Wet vacuum cleaners are designed to suck up liquid spills and are ideal for cleaning
floors in kitchen and emergency clean up of spilt milk.
Double-check that the vacuum cleaner you intend using is designated as a ‗wet‘ vacuum
cleaner before using it on liquids: some vacuum cleaners are dual-purpose and can be
used on wet or dry surfaces

Scrubbing machines
Scrubbing machines can be used to remove debris from hard surfaces
(such as tiles, or concrete), sealed floors, carpet and other areas such
as escalators, entrance matting and travelators.

Manufacturers Instruction
All cleaning equipment or utensils must be used safely and according to manufacturer‘s
instructions.
The correct operation of cleaning equipment:
Avoids injury to the operator
Prolongs the life of the cleaning item
Achieves a better cleaning outcome.

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Using cleaning equipment


The following is a ‗Hazard Checklist‘ supplied by WorkSafe – Victorian Workcover
Authority designed specifically for cleaners and useful in identifying areas involved in
cleaning that can present a hazard.
The table below is a list of hazards that are likely to occur when performing cleaning
tasks. The table is an aid for understanding safety/hazard assessments and is not a
comprehensive list for all cleaning tasks.

Specific workplace hazards Yes No

Manual handling and 'over use' strain

Heavy buckets

Lifting equipment from vehicles

Handling drums of chemicals

Prolonged awkward posture from cleaning low surfaces (e.g. scrubbing


floors)
Reaching over furniture to clean

Cleaning tools which are too low

Repetitive actions over a long period (e.g. mopping or sweeping)

Insufficient training for new starters

Handling dumpsters

Manual emptying of waste bins

Insufficient rest breaks

Excessive vibrations from equipment

Badly fitted or heavy vacuum backpacks

Constant work on a narrow range of tasks

Lifting heavy cartons or equipment

Large awkward bags of rubbish

Noise

Workers exposed to noise levels exceeding 85dBA

Dumpsters being mover on concrete

Vacuum cleaners

Floor polishers

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Specific workplace hazards Yes No

Power tools

Lack of earmuffs or other personal protection equipment

Hazardous substances

Insufficient labelling

Labelling that is illegible

Labelling in inappropriate languages

Excessive dust

Lack of Material safety Data Sheets

Bad decanting processes

Poor ventilation

Inappropriate storage – containers are too high

Lack of Personal Protection Equipment

Bad drainage

Insufficient safety signage

Chemicals in a dust rather than granular form

Non-replacement of hazardous substances

Inadequate spill control

Emergency procedures that do not incorporate chemical hazards

Inadequate training and information

Insufficient training for employees on reading and use of MSDS

Not following the MSDS instructions

No safety/contents labels on spray bottles

Carpet cleaners and spotters (tetrachlorethylene)

Oven cleaners (sodium hydroxide)

Bleach (sodium hypochlorite)

Bleach (sodium hypochlorite)

Using chemicals when other processes are available (e.g. chemicals


instead of high pressure hoses)

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Specific workplace hazards Yes No

Spraying onto a surface instead of directly to a cloth

Not diluting chemicals

Putting chemicals into drink bottles rather than spray bottles

Mechanical hazards

Lack of regular maintenance

Removal of guards on equipment

Inappropriate equipment for the task (e.g. dry vacuums for wet areas)

Ignoring manufacturer‘s instructions

Using plant that does not satisfy Australian Standards

Machines are too heavy

Machines vibrate excessively

Inadequate guarding on compactor

Electrical hazards

Worn electrical leads

Twisted and kinked electrical leads

Infrequent testing of equipment by a qualified electrician

Insufficient power points which encourages the use of extension leads

Use of appliances without safety cut-out switches

Inadequate inspection of equipment prior to use

Working alone

Violence

Attempted robbery

Lack of emergency communication (e.g. mobile phone)

No co-ordination with the building‘s security personnel

Working alone rather than in pairs

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Specific workplace hazards Yes No

Skin penetrating injuries

Broken glass

Sharp objects and needles

No first aid equipment available

Placing of needles in rubbish bags rather than solid sharp containers

Putting hands in places where you cannot see (behind toilets, in the
back of seats)
Picking up needles with hands rather than tongs

Disease

Toilet cleaning

Removal of faecal material including bodily fluids

Personal Protection Equipment

PPE doesn‘t fit properly

PPE is the wrong type for the specific task (e.g. shoes without a non-
slip sole)
Insufficient training in the correct use of PPE

PPE that is poorly maintained

PPE that is not cleaned correctly

The reuse of disposable PPE

Non-enforcement by Supervisors of PPE use

Ladders

Can the task be completed without a ladder?

Does the ladder comply with Australian Standard AS1892?

Cracked, split or broken uprights, braces, steps or rungs

Damaged or worn non-slip bases

Is the ladder secured at top and bottom?

Loose nails, screws, bolts or other metal parts

Broken, split or worn steps or loose hinges

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Specific workplace hazards Yes No

Slips and falls

Uneven floors

Work platforms in poor condition

Floors with no abrasion

Electrical leads across walkways

Insufficient lighting levels

Overloaded trolleys

Lack of portable safety signage (e.g. ‗Caution – Wet Floor‘)

Inappropriate footwear

Poor lighting

Cluttered thoroughfares

Insufficient fall protection devices for working at heights

Overreaching from a ladder

Water blasting

Carrying equipment on stairs

Dangerous goods

Reaction of incompatible chemicals (acids and alkaline cleaners or


sanitisers)
Chemical burns to skin and eyes (corrosive cleaners)

Toxic fumes

Poor ventilation

Lack of information (no MSDS provided)

Lack of signage on containers and storage areas

Inadequate storage facilities provided (no segregation, spill


containment or spill kit)
Unnecessary storage of large quantities of chemicals

You should read through the list and find hazards that apply to your workplace so that you
can determine the risk management practices that need to be applied in each instance to
protect your welfare.

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Obtaining training and advice


The keys to knowing how to operate cleaning equipment safely and correctly are to
receive training in how to do so. Employers are under a legal obligation to supply this
training to you and also to monitor your activities to make sure you don‘t injure yourself.
This means if you don‘t know how to operate an item of cleaning equipment you should:
Ask you supervisor to show you what to do
Watch a more experienced person operate the item – and ask them what to do
Ask for formal on-the-job training in the use of that item.
The techniques and skills required will vary between items and range from very basic
competencies (such as sweeping and using a dust pan and brush) through to the more
complex tasks (such as operating dishwashers and pressure washers).
Where there is a need to assemble and disassemble cleaning equipment, this must be
done correctly to prevent damage to the equipment and to avoid potential dangers caused
by incorrect assembly or disassembly.
Once again, you should be provided with appropriate on-the-job training in this area. If
you are not sure what to do in order to prepare or disassemble cleaning equipment safely,
ask your supervisor.
Assembling and disassembling cleaning equipment
The assembling and disassembling of cleaning equipment in a kitchen context is fairly
basic.
It should essentially mean putting together and taking apart a wet-dry vacuum cleaner or
similar devices.
The primary areas that require attention are the hoses and hose fittings – care must be
taken to make sure:
If it is an electric device, that it is not turned on until the machine has been prepared
and is ready to use – it should be turned off when assembling or disassembling it
The right part is being connected – a fitting for a dry vac may not fit the wet vac
You never force bits – if a connection or fitting won‘t ‗go‘, don‘t exert excess force to it,
this only risks damaging or breaking the part
When this happens you can‘t perform the cleaning task you intended doing and you
also have to get the machine etc repaired. You also risk injury to yourself.

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Cleaning Chemicals
General detergent
A detergent is a mixture of surfactants in a dilute solution.
A surfactant has the ability to allow to 2 elements that would not
normally mix to bond together.
Oil and water do not normally mix together but when detergent is
added to the washing water the oil and water bond together and the
oil is removed from the surface of the bench.
It can be used on all equipment that is washed by hand and general
cleaning duties. It will break down grease easily but prolonged use
requires the use of gloves by the user.
It should not be used in a dishwasher as it will foam and not wash
properly.
Dishwasher detergent
Will only work when used in a machine. It is corrosive to human skin and must only be
handled when person is wearing protection for the hands.
Most modern dishwashing machines will have 2 units of cleaning liquid.
One for washing: does not foam but will break down grease and leave utensils clean
Second is a ‗rinse‘ agent that sanitises utensils and help to dispel water to leave
minimal water marks after the utensils air-dry.
Floor cleaner
Specially designed for cleaning floors, does not foam.
Drain cleaner
Caustic in nature and protection must be worn when handling. When activated by addition
of water person should be wearing heavy duty protection for body, face, eye and hands.
Bleach
Caustic in nature and protection must be worn when handling. Area should be well
ventilated. Bleach should be diluted as per MSDS before using. Hand protection is
required.
Oven and Grill cleaner
Caustic in nature and protection must be worn when handling. When activated person
should be wearing heavy duty protection for body, face, eye and hands.
Sanitisers
Must not be used outside of MSDS. If diluted more than is recommended then it will not
be effective. If applied to wet surfaces it will not be effective.

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2.3 Implement cleaning procedures in accordance


with enterprise and legislated requirements
Introduction
Cleaning and sanitising of specific equipment
1. A food business must ensure the following equipment is in a clean and sanitary
condition in the circumstances set out below:
a. Eating and drinking utensils - immediately before each use; and
b. The food contact surfaces of equipment - whenever food that will come into
contact with the surface is likely to be contaminated.
2. In sub clause (1), a ‗clean and sanitary condition‘ means, in relation to a surface or
utensil, the condition of a surface or utensil where it:
a. Is clean; and
b. Has had applied to it heat or chemicals, heat and chemicals, or other processes,
so that the number of micro-organisms on the surface or utensil has been reduced
to a level that:
i. Does not compromise the safety of the food with which it may come into
contact; and
ii. Does not permit the transmission of infectious disease.
A food business must maintain food premises to a standard of cleanliness where
there is no accumulation of:
a. Garbage, except in garbage containers
b. Recycled matter, except in containers
c. Food waste
d. Dirt
e. Grease; or
f. Other visible matter.
Food premises must be kept clean to minimise the likelihood of food becoming
contaminated and to discourage pests.
The requirement indicates the outcome the food business must achieve from its cleaning
system.
The outcome is that the food premises must be maintained to a standard of cleanliness
where there is no accumulation of the things listed.
The food business will therefore need to have a cleaning system in place that ensures this
outcome is achieved.
If the food business does not have an effective cleaning program, an accumulation of dirt,
grease, etc. is likely to occur in the premises.

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The requirement recognises that garbage and recycled matter will be accumulated by the
food business in containers, before it is collected or taken to a disposal centre.
However, if the amount of garbage or recycled matter exceeds the capacity of the storage
containers, the food business is not complying with the requirement.
In this requirement the containers do not need to be covered.
However, food businesses are required) to take all practicable measures to prevent
harbouring pests. This means that covered containers are usually necessary.
Food waste would usually be disposed of in the garbage
However, food waste has been specifically listed to ensure that it does not accumulate in
other places in the premises.
For example, food waste may build up behind equipment if these areas are not cleaned
regularly.
‗Other visible matter‘ has been listed to include other matter that may accumulate within
premises and affect its standard of cleanliness, for example mould.
A food business must maintain all fixtures, fittings and equipment, having regard to
its use, and those parts of vehicles that are used to transport food, to a standard of
cleanliness where there is no accumulation of:
Food waste
Dirt
Grease or
Other visible matter.
Fixtures and fittings have not been specifically defined but they include such items as
benches, shelves, sinks, hand washbasins and cupboards, whether permanently fixed in
the premises or moveable.
They also include light fittings, ventilation ducts, pipes and electric wiring.
Equipment is defined as and includes all equipment used in handling food as well as
equipment used to clean food premises or equipment:
Examples of equipment used in handling food are refrigerators and cool rooms
(including associated motors), bain-marie units, and cooking and other processing
equipment.
Food vending machines are also classed as equipment:
Examples of equipment used to clean food premises or equipment
are dishwashers, brooms, mops, buckets and hoses.
This requirement specifies the outcome to be achieved, that is, no
accumulation of the things listed.
However, in this requirement, there must also be regard to the use of
the fixture, fitting or equipment.
This recognises that some accumulation of food waste, dirt, grease or other visible matter
may be acceptable in certain circumstances.

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For example, grease filters in range hoods are designed to trap and accumulate
grease and some accumulation of grease is expected. However, the food business
would be expected to change or wash these filters regularly to prevent too much
grease building up in the filter and rendering it ineffective.
Another example is cleaning equipment that may accumulate dirt etc. as part of the
cleaning process, depending on what the equipment is used for:
In these circumstances, the food business is not expected to maintain the equipment
free of food waste, dirt, grease or other visible matter but is required to maintain it to a
standard of cleanliness that is appropriate for its use.

Cleaning and sanitising of specific equipment


This requirement has been included to:
Minimise the transmission of infectious disease through eating and drinking utensils;
and
To protect food from contamination.
The role of eating utensils in the spread of infections was first recognised by A J
Cummings and his associates early in 1919 in an article which appeared in the American
Journal of Public Health entitled ‗Distribution of Influenza by Indirect Contact - Hands
and Eating Utensils’.
Subsequent studies have also emphasised the importance of ensuring eating and
drinking utensils are adequately cleaned and sanitised before customers use them.
Food contact surfaces must also be adequately cleaned and sanitised to prevent food
from becoming contaminated when it comes into contact with the surfaces.
A food business must ensure the following equipment is in a clean and sanitary
condition in the circumstances set out below:
a. Eating and drinking utensils — immediately before each use.
Eating and drinking utensils must be in a clean and sanitary condition immediately before
they are used.
This does not mean that eating and drinking utensils must be cleaned and sanitised just
before use — it means that eating and drinking utensils must be cleaned, sanitised and
protected from contamination between being used by one person and the next person.
If an eating or drinking utensil is not properly cleaned and sanitised, or has been
contaminated after the cleaning or sanitising took place, the eating or drinking utensil is
not considered to be in a ‗clean and sanitary condition‘.
Customers may retain eating and drinking utensils for reuse.
For example, a customer may reuse a plate to serve themself food from a
smorgasbord, or a drink from a self service bar.
However, if a used eating or drinking utensil is returned to the food business, it cannot be
used again until it has been cleaned and sanitised, whether or not the same person will
be reusing the utensil.
For example, if a drinking glass is returned by a customer to a bar, it cannot be reused
by any person until it has been cleaned and sanitised.

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b. The food contact surfaces of equipment - whenever food that will come into
contact with the surface is likely to be contaminated.
‗Food contact surfaces of equipment‘ includes any equipment used for handling food that
comes into contact with food.
Examples are chopping boards and other preparation surfaces, mixing bowls, storage
containers, display units, equipment used to wash food, cooking and other processing
equipment, and thermometers.
There are many circumstances when food contact surfaces need to be cleaned and
sanitised to avoid contaminating food that will come into contact with that surface.
However, these circumstances will vary, depending on the type of food that will come into
contact with the surface.
A food contact surface must be cleaned and sanitised between being used for raw food
and ready-to-eat food.
For example, if a person slices raw meat and then tomatoes for a salad, the board and
knife must be cleaned and sanitised between these two uses or separate boards and
knives used for each task.
However, this same food contact surface does not need to be cleaned and sanitised
between the uses described above if the sliced raw meat and tomatoes will both be
placed in a saucepan to be cooked for a casserole.
This is because, in this circumstance, both foods are raw and are to be cooked before
being eaten.
Food contact surfaces may need to be cleaned and sanitised if they have been used for
long periods to prepare or process potentially hazardous foods. If an appliance is used
continuously or intermittently to prepare or process a potentially hazardous food outside.

Food Safety Plans


Where you are cleaning areas in a food context, the FSP should contain instructions of
what needs to be done.

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The following is representative:

Name of the business


Food Safety Plan

Cleaning and Sanitation worksheet Week Date:

Job
Description
Frequency

Coffee Grinder Clean the unit at the end of each day‘s trade

Daily  Wipe to remove debris


 Wash with detergent and hot water, rinse and sanitise
 Rinse and allow to air dry.

Cake (non- Clean the cake display unit as required during trade and at the end of
refrigerated) display each day‘s trade
unit  Wipe away loose debris with a clean cloth
Daily  Spot-clean identifiable problem areas
 Wash with detergent and hot water, rinse and sanitise
 Rinse and allow to air dry.

Utensils and cutting Clean utensils and cutting boards as required during trade and at the
boards end of each day‘s trade

Daily  Remove debris and rinse with warm water


 Wash with detergent, soaking as required rinse and sanitise
 Rinse and allow to air dry.

Microwave Clean the microwave as required during trade and at the end of each
day‘s trade
Daily
 Wipe away loose debris with a clean cloth
 Spot-clean identifiable problem areas
 Wash with detergent and hot water, rinse and sanitise
 Rinse and allow to air dry.

Sinks (double-bowl Clean the sinks as required during trade and at the end of each day‘s
and wash-hand trade
basin)  Wipe away loose debris with a clean cloth
Daily  Wash with detergent and hot water, rinse and sanitise
 Rinse and allow to air dry.

Toasted sandwich Clean the toasted sandwich maker as required during trade and at the
maker end of each day‘s trade

Daily  Heat the sandwich maker


 Wipe away loose debris with a clean cloth
 Spot-clean identifiable problem areas
 Wash with detergent and hot water, rinse and sanitise
 Rinse and allow to air dry.

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Name of the business


Food Safety Plan

Cleaning and Sanitation worksheet Week Date:

Job
Description
Frequency

Cappuccino machine Clean the steam wands as required during trade and at the end of
each day‘s trade
Daily
 Wipe away all debris from wands and exterior of machine with a
clean cloth
 Wash with detergent and hot water, and rinse
 Rinse and allow to air dry.

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2.4 Store and protect equipment and utensils that


have been cleaned ready for future use
Introduction
After equipment and utensils have been cleaned and sanitised, they must be stored or
stacked safely in the designated places.
This must be done so as to:
Maintain their cleanliness for future use
Make sure items are where they should be when required for use.
Storing cleaned equipment
When storing cleaned and sanitised items (such as crockery, cutlery, glassware and
utensils) points to note are:
It is a legal requirement that all utensils are stored so as they are protected from re-
contamination via dust (and other airborne contamination), flies and other sources of
contaminations (such as pests, coughing, sneezing, cross contamination) – there is
little point spending time, money and effort in getting items cleaned and then simply
allowing them to become re-contaminated
Cleaned items must be put back in their correct and designated place – this facilitates
their retrieval for future use, but also assists in keeping the workplace tidy, which in
itself facilitates on-going hygienic conditions. There would appear to be a definite link
between tidiness and good food hygiene practices
When storing items such as tubs, bowls, bain-marie trays or any other items that will
fit one inside the other, the practice of ‗nesting‘ (that is, placing one item inside
another) is to be avoided unless the items are fully dried. Nesting items when they are
wet slows down the air drying of items, and thus increases the chance of bacterial (re-
) contamination
Staff who store and stack items of equipment and utensils must ensure that their
hands are clean before handling the sanitised items
Failure to immediately and properly store cleaned items and equipment may also
mean that a workplace hazard is created. This means that items left lying around may
create a tripping hazard, or other danger
The correct ‗designated place‘ for storing items can include shelving and racks,
cupboards, equipment stores, drawers, specified areas on benches, trolleys or being
hung from overhead hooks.

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2.5 Store cleaning items and chemicals, and clean


where applicable, after cleaning has been
completed
Introduction
It is important for all equipment to be cleaned after every use
before storage. This will ensure that dirt and grime from a
previous cleaning task is not transferred on to another surface,
this reduces the possibility of cross contamination.
It also means the items of cleaning equipment are ready for
immediate use should there be a need to use them in the
event of an emergency.
Putting cleaning items back in their designated location also
means that other staff are able to access them when they
need to.
Storing cleaning equipment
Equipment that requires cleaning prior to storage includes the following:
Mops
Washing mops must, on a regular basis, be washed in hot soapy water, rinsed
thoroughly, squeeze-dried, and then hung up to air dry. Standard procedure in food areas
is for mops to be sanitised as well.
Brooms and brushes
Cleaning of brooms and brushes involves them being shaken clean, washed in hot soapy
water, and then left to air dry. Again, there may be a requirement to sanitise them.
Cloths and sponges
These should be cleaned on a regular basis using hot soapy water, and left to air dry.
Buckets
They should be cleaned out thoroughly after each use with hot soapy water, and left to air
dry.
Vacuum cleaners
All vacuum cleaners must be cleaned out at the end of each shift and the bag replaced, if
required. The machine – and its attachments – must be wiped clean. The power cord
should be wrapped correctly and safely. All cleaning of such equipment must be done in
accordance with manufacturer‘s instructions.
Floor machines
Floor machines – and all their attachments – must be cleaned on a regular basis. All
cleaning of such equipment and attachments must be done in accordance with
manufacturer‘s instructions.

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Pressure washers
These need to be emptied (where applicable) by draining the item, dried externally and
then have the hoses either disconnected for storage (as per manufacturer‘s instructions)
or stored on the machine itself.
Dishwashers
Dishwashers should be cleaned in strict accordance with
manufacturer‘s instructions.
These may include:
Clearing and removing filters – cleaning filters, cleaning filter
reservoir
Wiping away all loose debris
Washing the inside of the machine with detergent, rinsing, sanitising and rinsing again
Removing and cleaning spray arms
Removing any visible food debris
Wiping the exterior of the machine – including runways to and from the machine
Cleaning and sanitising trays used in the machine for crockery and cutlery.
Storage of equipment
After cleaning all equipment should be dried and then placed into a secure environment
that allows them to be clean the next time that they are required.
Generally, all equipment has a designated storage area. Before equipment can be stored
away, it should be checked to ensure it is clean and ready to be reused as outlined
above.
It is important that equipment is stored in a clean condition and in the right location for a
number of reasons, some of which may include:
So that equipment can be quickly and conveniently located
So that equipment can be reused straight away
For stocktaking purposes.

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Storage of Chemicals
Chemicals are important within the kitchen environment. Chemical are not to be ingested
by the public in their food.
Storage of these chemicals in a safe environment is very important.
There is a need store chemical away from the food production area as part of your Food
Safety Plan (FSP).
Chemicals that you might find in kitchen environment are:
General detergent
Dishwasher detergent
Floor cleaner
Drain cleaner
Bleach
Oven cleaner
Grill cleaner
Sanitisers.
Storage of chemicals
The correct storage of chemicals is of the utmost importance. Storage areas must be
prepared with the appropriate drainage, safety equipment, fire sprinklers and the correct
firefighting equipment. They must also have good ventilation.
Access to these stores should be restricted only to staff who have received appropriate
OHS training in handling chemicals.
What are the general requirements?
Any undiluted chemicals remaining on your cleaning trolley or in your cleaning bucket
must be stored safely at the end of the shift/cleaning task.
House policies will determine whether these chemicals need to be stored in the chemicals
store or if they can be returned to the cleaning storeroom.
The following guidelines need to be considered when storing chemicals:
Keep in a storeroom away from other products – the room should be marked
‗dangerous goods‘, have necessary HAZCHEM signage, and restricted access
A register should be maintained to record items in accordance with legislated
requirements
The store room for chemicals must be well lit and ventilated
The room should only be used for storing chemicals
Heavy containers must be stored on lower shelves to avoid the need for lifting, and to
minimise the chance of spills
Keep containers well sealed and labelled

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Have MSDS and first aid directions posted in the area – together with first aid
resources to support possible treatment requirements
Keep away from a naked flame or excessive heat
Product usage charts should be close to the chemicals for easy and clear reference
purposes – including details relating to dilution, items that chemicals can be used on
Instructions for safe chemical handling must be posted – to provide instruction on
decanting chemicals
Necessary PPE should be present – gloves, aprons, respirators, gauntlets, hoses, etc
Never store chemicals or cleaning agents in food containers
Never store chemicals with food
Do not allow customers to come into contact with chemicals, or entry into the
chemicals storage area
Never mix chemicals together – some may explode
Ensure measuring devices for chemicals are not used for any other purpose.
How much is left?
When storing left-over chemicals it is a standard requirement that you check what
cleaning agents and chemicals remain in storage.
Where you believe you are running low you need to pass this on to your supervisor, the
manager/owner or the Purchasing Officer.
In some cases you may have to complete a requisition form to order replacement stock.

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2.6 Follow emergency first aid procedures in the


event of a cleaning-related incident or accident
Introduction
Working in kitchens is by nature a dangerous job. The most common injuries are burning
and cutting followed by slips tripping and falling.
Emergency first aid is vital and in Australia all trainee cookery students undertake Level 2
first aid as part of their training.
Emergency first aid related to cleaning is also necessary.
It can be caused by:
Slips on wet floors
Burns from hot equipment
Skin burns by contact to skin by cleaning chemical
Chemical burns internally caused by breathing in fumes from
cleaners and solvents
Falling equipment that has not been stored properly.
Procedure to follow when aiding a person who has been injured
Look before you do anything, do not put yourself in harm‘s way
Make sure what has caused the injury is isolated or the injured person can be moved
away from cause of injury.
This will vary:
Hot stove burn, move patient away from stove, run cold water over affected area to
relieve pain and take heat out of affected area
Person slips on wet floor, make sure you have proper footwear that will reduce
possibility of you slipping on floor before you go to aid of patient. Then ascertain the
extent of the injured person before you try to move them
Call for assistance if needed, some things you cannot handle on your own, ask
others to do things that need to be done
Your establishment may have designated ‘first aid officers’, they will need to be
notified: what is the telephone number?
Do you need to call ambulance of fire department? Fire department will need to be
called if there is a fire or dangerous gasses in the environment.

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Administering basic first aid for minor cuts, bruises, abrasions,


burns and scalds
Basic first aid for minor cuts
If the person has cut themselves, the first thing you need to do is to
control the blood loss.
This is just a matter of applying pressure to wound.
Check to see if wound is clean:
If yes, apply bandage and keep dry
If not, wash with water to flush the wound the best you can then apply bandage or
dressing. Send patient to higher level medical care facility, first aid station or doctor.
Basic first aid for Major Cuts
Apply pressure to wound and elevate to stem the flow of blood where possible. Keep
pressure on wound until higher advice is available. Tourniquet may need to be applied.
Basic first aid for Burns and Scalds
Standard practice is to flow cold water over the affected area for 20 minutes. This will
relieve the pain and take heat out of the wound.
If pain is not relieved then the person needs to seek medical advice.
Do not apply ice to affected area as ice will burn skin more and do more damage.
Bruises from falls
Apply cold compress to affected area to reduce swelling. Do not apply frozen gel packs
directly to areas as this ‗ice‘ temperature will burn skin.
Wrap in cloth material and allow cold to penetrate through cloth to ease affected area.
Seek higher medical advice if needed.
Abrasions
Make sure the wound is clean and no foreign objects are still attached to skin. Apply
some sanitising cream and cover with light breathable covering to protect the wound.
Chemical burns on skin
Move patient away from chemical and flush affected area with cold water until medical
help can be accessed.
See advice on Material Safety Data Sheet (MSDS) supplied by chemical company.

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First Aid measure


Diversy Australia for product: Suma Grill D9

If in eyes, hold eyelids apart and flush the eye continuously with running water.
Eye Continue flushing until advised to stop by a Poisons Information Centre on 13 11
26 (Australia Wide) or a doctor, or for at least 15 minutes.

If skin or hair contact occurs, remove contaminated clothing and flush skin and hair
Skin with running water. Continue flushing with water until advised to stop by a Poisons
Information Centre on 13 11 26 (Australia Wide) or a doctor.

If inhaled, remove from contaminated area. To protect rescuer, use an Air-line


Inhalation
respirator where an inhalation risk exists. Apply artificial respiration if not breathing.

For advice, contact a Poisons Information Centre on 13 11 26 (Australia Wide) or a


Ingestion
doctor (at once). If swallowed, do not induce vomiting.

CORROSIVE POISONING TREATMENT: Immediate treatment preferably in a


hospital is mandatory. In treating corrosive poisoning,
DO NOT INDUCE VOMITING; DO NOT ATTEMPT GASTRIC LAVAGE; and DO
NOT ATTEMPT TO NEUTRALISE THE CORROSIVE SUBSTANCE.
Vomiting will increase the severity of damage to the oesophagus as the corrosive
substance will again come in contact with it.
Attempting gastric lavage may result in perforating either the oesophagus or
Advice to
stomach.
Doctor
Immediately dilute the corrosive substance by having the patient drink milk or
water. If the trachea has been damaged tracheotomy may be required.
For oesophageal burns begin broad-spectrum antibiotics and corticosteroid
therapy. Intravenous fluids will be required if oesophageal or gastric damage
prevents ingestion of liquids.
Long-range therapy will be directed toward preventing or treating oesophageal
scars and strictures. Treat as for strongly alkaline material.

Diversy Australia for product: Suma Grill D9

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Work Projects
It is a requirement of this Unit you complete Work Projects as advised by your Trainer.
You must submit documentation, suitable evidence or other relevant proof of completion
of the project to your Trainer by the agreed date.

2.1 You are working in a kitchen and are asked to list all your cleaning needs:

Make a list of 6 pieces you think you require


Supply price of each piece of equipment
How often these pieces of equipment will need to be cleaned.

2.2. List utensils needed to clean this cleaning equipment

2.3 Develop a cleaning schedule for your kitchen:

What is to be cleaned?
Who is to clean
When are they to clean?

2.4. Show how you will store this equipment:

Supply your requirements for storage.

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Summary
Clean and maintain kitchen equipment and utensils

Identify the equipment and utensils that may require cleaning in a kitchen premises
environment and the frequency of cleaning for each identified item
A Food Safety Plan (FSP) is the first thing that needs to be presented to the local authority when
making application to operate a food business in Victoria.
A Cleaning Schedule must be part of this FSP. It will identify:
All equipment that will need to be cleaned
All equipment that will need to be cleaned
How they are to be cleaned
Who is to clean them
When they are to be cleaned
What is to be used in the process of cleaning
Any occupational health and safety procedure that need to be followed when cleaning
procedure is being implemented.

Select appropriate cleaning utensils and chemicals


It is the enterprises decision to what quality of cleaning chemicals and cleaning equipment that
they are going to be using.

The best quality or the more budget priced products


The better the quality the easier the cleaning
The end result should be the same.
They will make equipment and utensils safe to use to produce food fit for human consumption.

Implement cleaning procedures in accordance with enterprise and legislated requirements


The cleaning schedule will indicate the time of day areas are to be cleaned. What is more efficient
for the business is not always the most convenient.

Does cleaning have to be done at night?


Does it cost more to employ staff at night?
If all cleaning is done at night, are there staff to do emergency cleaning during the day?
How many people will be involved in the cleaning? What equipment is available to carry out the
cleaning procedure?

Store and protect equipment and utensils that have been cleaned ready for future use
Cleaning Equipment and Utensils are important to carry out the cleaning process. Loss of this
equipment is detrimental to the efficiency of the operation.
Utensils will need to be replaced as they wear out and some have a short life spa.
Equipment might be larger and more expensive to replace.
All cleaning products need to be protected from accidental breakage and pilfering by staff or theft
from outside the enterprise.
Security of cleaning equipment and utensils is important. Special storage areas need to arranged
and secured to prevent such losses of equipment.
While there must be easy access to these areas it is important that these areas can be secured.

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Store cleaning items and chemicals, and clean where applicable, after cleaning has been
completed
Utensils used in cooking need to be clean when they are to be used next so should the cleaning
equipment and cleaning utensils.
This makes for ease of use and also minimise the possibility of contamination of the food.
Helps to minimise any staff injuries incurred from picking up containers that are contaminated on
the outside with the caustic chemical contained in the container.
Follow emergency first aid procedures in the event of a cleaning-related incident or
accident
Using cleaning chemicals make the job of cleaning kitchen equipment easier and more efficient.
Some chemicals are corrosive when coming into contact with parts of the human body.
While care must be taken when using chemical everybody must be aware of FIRST AID
procedures when working with these chemicals and must know what is to be done when exposed
to the cleaning chemicals.
What is the chemical?
What precautions that must be followed when using these chemicals?
What is the first aid procedure?

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Element 3: Perform basic maintenance on kitchen equipment, utensils and premises

Element 3:
Perform basic maintenance on
kitchen equipment, utensils and
premises
3.1 Perform basic premises maintenance activities
as necessary
Introduction
Basic premises maintenance may include:
Tightening loose fittings
Replacing minor items that are damaged, that pose a food
safety or other risk, or which pose a threat to operational
effectiveness
Replacing light globes, tubes, starters and covers, as
required
Replacing torn or damaged fly screens
Taking short-term remedial action to prevent a dangerous or sub-standard situation,
from worsening.
Contacting the relevant person/department to effect professional repairs, as required.
Many establishments use a maintenance schedule to provide regular preventative
maintenance for nominated pieces of equipment.
This means that all the items covered by such a schedule are routinely checked to ensure
they are in good working order, and any required maintenance is performed to prevent
break-downs: the idea of this approach is to stop a problem/breakdown happening in the
first place.
By contrast, many establishments do not implement scheduled maintenance.
In addition, some equipment may need maintenance between scheduled maintenance.

Why is this of a concern?


Routine maintenance is undertaken to:
Keep the items in full operational condition
Keep items safe to use.

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3.2 Perform basic maintenance activities on


equipment and utensils as necessary
Introduction
Equipment used in the kitchen gets old, breaks and becomes dangerous to use as well as
potentially contaminating food being processed on the premises.

What is involved?
All routine maintenance must be undertaken according to planned, preventative
maintenance programs.
This may include:
Wiping down and cleaning – you must realise that basic cleaning of equipment is a
prime preventative maintenance activity: many breakdowns are a result of nothing
more than a build of dirt and debris over time
Washing and rinsing of items – such as mops, brooms, cloths
Sanitising – essential for minimising the transfer of bacteria
Drying out – when items have been cleaned you will need to either hand dry the items
or leave it to air dry
Dismantling and reassembling – electrical items will often need to be dismantled
before they can be effectively maintained and then re-assembled: manufacturers of
items will provide detailed advice of what needs to be done in this regard
If you can‘t find the manufacturer‘s instructions contact the supplier for a replacement
set of instructions, or check their website – many suppliers include this sort of
information on-line
Emptying items – basic maintenance for items such as vacuum cleaners and other
items that incorporate a vacuuming function must be emptied as a routine
maintenance activity
Changing filters – in vents over stoves.

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Day-to-day maintenance
In addition to routine maintenance functions you are expected to
also address maintenance issues that occur on a day-to-day basis.
While you are not expected to be a qualified service technician, you
are expected to take whatever action is within your ability and is
necessary to:
Fix things on-the-spot
Prevent further damage to an already faulty item.
The actions that can achieve these aims are:
Having a look at the item and determining, if possible, what is causing the problem –
some electric items will have warning lights that can indicate what the problem is, or
whereabouts the problem is
Taking whatever action you can to remedy the situation without placing yourself at risk
and without doing further damage or causing further problems
 this can include turning electrically-powered equipment off before doing anything
and then removing debris that is clogging an inlet, causing the problem
Checking log books for the machine – some machines require basic maintenance
based on the ‗run hours‘ of the item
Reporting problems to your supervisor or the Maintenance department where your
efforts are unable to rectify the issue you have identified.

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3.3 Report maintenance requirements that cannot


be satisfactorily addressed
Introduction
Identification of faults
Staff are partially responsible for identifying faults with cleaning equipment, and reporting
these faults in accordance with enterprise procedures. Storing equipment provides an
excellent opportunity to look for faults.
The procedure to report faults will vary from establishment to establishment.
It is generally the maintenance department‘s responsibility to check and fix the item
however there are a number of general rules for dealing with identified faults:
Equipment should be removed from service as soon as a fault has been identified
Equipment should be labelled clearly and obviously ‗Out of Service‘
Equipment should be stored in the appropriate ‗Out of Service‘ area
Appropriate ‗Report Fault‘ paperwork should be completed and submitted to the
appropriate person or department.
Some faults may have to be repaired off-site – which may involve returning the item to the
supplier or forwarding it to an accredited repairer. In extreme cases, a new item may have
to be purchased.
When major repairs are required, management may elect to
buy a new item instead of repairing the old one.
Where repairs have been made on an item, it is important
for this item to be monitored in case the repairs prove to be
ineffective and the establishment may be able to claim
under some form of warranty or guarantee.

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Work Projects
It is a requirement of this Unit you complete Work Projects as advised by your Trainer.
You must submit documentation, suitable evidence or other relevant proof of completion
of the project to your Trainer by the agreed date.

3.1 Make a list of 6 basic maintenance activities that you may be required to do in the
kitchen

3.2. Develop a checklist of the steps required in performing this basic maintenance of
kitchen equipment

Include in this list tool you may require to carry out basic maintenance of this
kitchen equipment.

3.3. Supply a maintenance request sheet that will outline maintenance need when you
report maintenance needs to manager

Name of equipment that need maintaining


Where the equipment is situated
Importance of maintenance (high/low).

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Element 3: Perform basic maintenance on kitchen equipment, utensils and premises

Summary
Perform basic maintenance on kitchen equipment, utensils and premises

Perform basic premises maintenance activities as necessary


The premises that are used to produce foods needs to be in good repair.
Are the tiles on the floor coming loose?
Water can build up under these tiles and cause more damage.
Replacing minor items that are damaged, that pose a food safety or other risk, or which pose a
threat to operational effectiveness, some can be minor others major.
Replacing light globes in cool room, replacing torn or damaged fly screens on windows.
Taking short-term remedial action to prevent a control being kept within the production area will be
effective in reducing long term damage done if these tasks are not carried out.
Perform basic maintenance activities on equipment and utensils as necessary
Following manufacturer‘s instructions in relation to on-site basic preventative maintenance.
Keep such things as filters clean, replace washers as they wear out. Seals on cool room doors get
dirty and split during cleaning. Screws and nuts and bolts become loose with usage so constant
checking needs to be in place to minimise impact of these problems occurring.
Report maintenance requirements that cannot be satisfactorily addressed
Contacting the relevant person/department to effect professional repairs, as required. This is good
management procedure that will reduce impact of breakages and downtime of said machinery.
Reporting items that are dangerous and/or which are unable to be repaired/maintained in-house
will help to reduce on costs if people are injured due to lack of maintenance.
Some businesses want to reduce cost by avoiding the costs of implementing these good
management procedures but at the end of the day it will cost the company more if they injure or kill
people whist on their premises. Customers or workers.
Good maintenance saves money in long term.

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Element 4: Handle waste and laundry requirements

Element 4:
Handle waste and laundry
requirements
4.1 Dispose of internal waste in accordance with
enterprise and legislated requirements
Introduction
Internal waste may include:
Food waste
Liquid waste
Chemical waste
Fats and oils
Food wrapping, including containers, cartons, plastic material, bottles, jars and glass,
cans, aluminium-based products, recyclable materials, paper and cardboard
Waste matter from departments serviced by the kitchen.
Once garbage has been collected from the room, kitchen, it must be transported safely to
the appropriate garbage location, usually a dump master.
Near the dump master there may be a number of recycling stations– paper, plastics,
cans, etc – and as much garbage as possible should be recycled.
Protective clothing should always be worn when handling or disposing of garbage.
Chemicals are different to garbage and should be treated as such.

Standard requirements
Garbage must be disposed of regularly – it must never be allowed to accumulate inside
the premises: a minimum requirement is to remove all garbage on a daily basis.
In addition:
Comply with any recycling protocols the business has:
 Make sure all rubbish goes into the bins – and is not left lying around next to them
 Close lids to bins after using them – there may be a need to lock them to prevent
unauthorised use
 Use the appropriate bin/disposal system for the appropriate type of rubbish – liquid
waste will be separated from solid waste
 Wash hands after handling rubbish.

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Requirements relating to disposing of chemicals


When cleaning, handling and disposing of chemicals, the following points should be
adhered to:
Chemicals should never come in direct contact with the skin – always use/wear PPE
When spilt, chemicals should be initially soaked up with sand, earth or some kind of
designated absorbent material.
Safe disposal of chemicals
Left-over chemicals in undiluted form must never be disposed of down a sink or a gully
trap.
State and local laws address the environmentally friendly and safe disposal of chemicals
by requiring them to be:
Taken to designated collection sites
Collected by specially licensed collection businesses.
Chemicals should only be poured down drains that are fitted to chemical traps:
Never assume a drain leads to a chemical trap.
Where you are unsure about the requirements for disposal of chemicals, contact your
local council for relevant local requirements. They will give you advice as to how to
comply with current relevant legislation.
Chemicals must not be poured down storm water drains in order to prevent pollution of
the environment (and avoid the risk of fines and adverse media attention.

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4.2 Maintain waste disposal area in a clean and


sanitary condition
Introduction
Following Guidelines adapted from ‘Safe Food Australia’

The broad nature of the requirement ensures that it is applicable to all types of food
premises and the different types of garbage and recyclable material that are produced.
The word ‗facilities‘ is intended to include all the areas and equipment used in connection
with garbage and recyclable material storage. It includes: outside storage areas where
bins are kept:
Garbage rooms
Refrigerated garbage rooms
Garbage chutes
Bins, hoppers and other storage containers whether used
outside the buildings or in food handling areas; and
Compactor systems and the rooms in which they are housed.
‗Garbage and recyclable matter‘ includes food waste, paper, cardboard, glass, metal
(whether recycled or not) and any other waste material produced by the business that has
to be stored before it is removed.
Food premises must have facilities for the storage of garbage and recyclable matter that:
a. Adequately contain the volume and type of garbage and recyclable matter on
the food premises
The standard requires all the garbage and recyclable material to be contained. This
means that the waste should be in bins, hoppers, wire cages or other containers that are
appropriate for the type of waste. For example, paper can be stored in hessian-like
material sacks and wire cages but food waste, which may leak liquids, must be placed in
impervious containers.
The containers must be large enough or in sufficient numbers to contain all the waste
produced by the business while awaiting the next waste removal from the premises.
The outside area or room that houses the containers must also be adequate for the
volume and types of waste. There is no requirement to use refrigerated garbage rooms
although this may be necessary for some businesses to prevent putrefaction and odour
problems.
b. Enclose the garbage or recyclable matter, if this is necessary to keep pests and
animals away from it; and
The garbage and recyclable matter must be enclosed if this is necessary to keep pests
and animals away from it. The subclause is not intended or designed to prevent
nuisances from litter or to prevent scavenging by people.

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The intention is that containers that are in open air storage areas must have tight fitting
lids in order to keep flies and other pests away. However, lids on containers used in food
preparation areas are not specifically required. Lids inconvenience kitchen staff and
handling the lids could pose a risk of food contamination. Lids may also not be necessary
on containers in sealed garbage rooms because pests should not be able to access the
garbage.
Recyclable material that does not attract pests but will afford harbourage, such as dry
cardboard, can be baled, kept in an enclosure and removed regularly.
c. Are designed and constructed so that they may be easily and effectively
cleaned
This requirement applies to the area where the waste is stored and to garbage chutes,
bins or other containers used to hold garbage or recyclable matter.
Businesses should not have to go to the expense of providing external garbage areas
(with associated drainage, reticulated water, etc.) if the current arrangements are not
posing a food safety risk. However, if there are other issues, such as environmental
problems or the type of waste necessitates it; businesses may need an external garbage
area under other legislation.
If premises have a garbage room, the floors, walls and ceiling must comply with the
requirements of clauses 10 and 11. They must be designed and constructed in a way that
enables them to be cleaned. For example, floors may need to be graded and fall to a floor
waste if the room is hosed to clean it.
They must not, as far as practicable, provide harbourage for pests. For example, walls
should be smooth and free of cracks and crevices where insects could hide.
Garbage rooms are part of the premises and therefore have to comply with the
requirements for sufficient ventilation and lighting under clauses 7 and 8.
Garbage chutes are a fitting within the premises and must comply with clause 12.
There is no requirement that garbage containers or garbage areas must be sanitised.
There is no food safety justification for sanitising because food should not be in contact
with the containers and hands should be washed after handling the containers if the next
handling job could transfer contamination from the containers to food.
Washing containers thoroughly with detergent and water should remove residues that are
likely to attract pests.
Local legislation
Businesses should ensure that they are aware of any State/Territory or local requirements
under building or other laws that apply to garbage and recyclable material.
Are there any such requirements in your area?
It also requires that food that has been served to a person is not resold unless the food
has remained completely wrapped.
A food business must ensure that food for disposal is held and kept separate until it is:
Destroyed
Used for purposes other than human consumption
Returned to its supplier

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Further processed in a way that ensures its safety and suitability; or


Ascertained to be safe and suitable.
What is meant by ‘food for disposal’?
A food business is required to hold and keep separate ‗food for disposal‘ until it is
assessed.
Food that is immediately assessed and determined not to require holding does not need
to be identified.
For example, if food that is found to be mouldy is immediately disposed of, the food
does not need to be identified because it is not being held.
However, if the food business needs to keep the mouldy food, for example to return it to
the supplier, the food will need to be kept separate and
identified.
‗Food for disposal‘ that needs to be held must be separated
and identified so that it is not accidentally sold or used.
A completely separate storage area is not required but these
foods should be kept away from foods for sale.
For example, foods that need to be held and kept separate may be placed together on
one shelf in a refrigerator or dry storage area.
The business may also choose to keep these foods in special containers.
The held food must be identified as returned food, recalled food or food that is or may be
unsafe or unsuitable.
Food for disposal must be held and kept separate until the business has decided what to
do with the food
These are discussed below.
a. Destroyed or otherwise used or disposed of so that it cannot be used for human
consumption
The business may destroy or dispose of the food in some way. This may also be the
business‘s only option if the other options do not apply.
Food would usually be disposed of by placing it in the rubbish. However, if large amounts
of food need to be disposed of, special arrangements may need to be made. The
business should liaise with the local enforcement authority if large amounts of food are to
be disposed of at the rubbish tip. The enforcement authority may require this food to be
destroyed in some manner before it is dumped, to prevent it being pilfered from the tip
and resold or used.
The food may be able to be used for purposes other than human consumption, for
example animal feed.

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b. Returned to its supplier


Food may also be held, separated and identified for return to the supplier. Examples of
circumstances in which food may be returned to the supplier include:
Food that is subject to recall
Incorrect orders or deliveries; and
Food that has deteriorated or perished within its stated shelf life.
Cleaning chemicals can be harmful to the environment so there are certain rules that
need to be followed when disposing of them.
Disposing of cleaning chemicals
From time-to-time there may be a need to dispose of cleaning chemicals. This may occur
when:
Chemicals have become dated
Containers have lost their labels and you don‘t know what‘s inside so the business
elects to dispose of the product rather than risk guessing at what it is
You change suppliers and elect to start this new relationship by throwing out any
existing product and beginning from a set date using all new products
You decide to discontinue using a certain product because it isn‘t performing as
expected
There has been a spill and you need to get rid of the product that has been cleaned
up.
This disposal of chemicals must be done safely and according to environmental
conditions – this means:
Cleaning chemicals must not be poured down the sink/gully trap
Cleaning chemicals must not be thrown out with normal rubbish.
Recent environmental considerations mean that chemicals must be disposed of in an
environmentally sensitive way.
Many Councils will have special ‗domestic chemical runs‘ to facilitate the safe and
environmentally responsible removal of chemicals from households conducted by
licensed personnel under strict control protocols.
Some – but certainly not all – Councils may also have a similar ‗commercial chemical run‘
from time-to-time. Contact your local Council to see what their approach, and advice, is
where you have need to dispose of neat chemicals.
All this may sound a bit over the top for the disposal of some cleaning chemicals but be
warned it is the law to dispose of such substances properly.
The exact nature of the disposal of chemicals depends very much on the chemical
concerned – it is not a one size fits all approach. Only suitably licensed companies can
provide the expertise needed.
Severe penalties apply – not to mention the adverse publicity that accompanies a guilty
finding.

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Websites
It is useful to visit your EPS website to see what advice they have to make dealing with
chemicals easier and more compliant.
http://www.epa.sa.gov.au
http://www.epa.vic.gov.au/
http://www.environment.nsw.gov.au/
http://www.environment.tas.gov.au/epa/
http://www.epa.qld.gov.au/
http://www.epa.wa.gov.au/.
You are also encouraged to visit http://www.ecorecycle.com/ for further information on
recycling as well as numerous related links.
What are the Environmental Protection rules in your area?

4.3 Gather dirty linen from kitchen and associated


departments and process dirty linen
Introduction
Dirty linen may include:
Uniforms
Cleaning cloths, tea towels
Table linen
Linen from departments serviced by the kitchen.
Process dirty linen may include:
Sorting into designated types and piles
Identifying and marking stains
Notifying the laundry of laundry requirements by type and quantity
Transporting dirty linen to the laundry
Returning clean linen to the kitchen.
Part of the role of cleaning and maintaining kitchen premises may be to sort waste and
dispose of it according to hygiene regulations, enterprise practices and procedures, and
environmental considerations.
This Section looks at the legal requirements in relation to waste disposal and the possible
internal requirements that might apply to this common workplace activity.

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Hygiene regulations
Health laws require management to supply sufficient garbage receptacles to cater for
whatever garbage is produced.
If the rubbish is scattered all around the existing bins, and it is flowing over the tops of
bins, it is deemed that there are insufficient bins.
The garbage area must also be kept in a tidy condition as well as clean.
The idea of keeping the garbage area tidy is to try to minimise the potential of providing
harbourage for cats, mice, birds etc.
In general there is a requirement that garbage be stored in such a way as to minimise
contamination.
Consideration may be given to the use of garbage ‗cool rooms‘ where food refuse is
stored under refrigeration prior to removal from the premises.
This helps control odour problems and infestation by rodents but this is not a legal
requirement.
Remember that keeping things ‗clean‘ includes keeping them ‗free from odour‘ and this is
an especial concern in relation to garbage areas, bins etc.
Local councils get many complaints form next door neighbours complaining about the
smell coming from the rubbish area of the food premises next door.
Frequency of disposal is very much an individual concern, and the use of commercial
companies to clear garbage may well be required.
Attention should be paid to increasing garbage pick-ups during peak trading periods
where extra food rubbish is generated.
All garbage bins must be in ‗good condition‘ (that is, lids working properly, no damage
that allows leaks) and must be fitted with tight-fitting lids which must be kept in
position so as to provide protection against vermin gaining access to the rubbish.
It is often forgotten that garbage bins are required by legislation to be cleaned, but it is
true. They must be regularly cleaned using brushes and utensils dedicated solely to that
task.
This usually involves using some form of degreaser to cut through the grease, and a
deodorant to control smells.
Plastic garbage bags are a common method of keeping the bins themselves clean,
however bulk rubbish units (dumpers, for example) will need to be hosed out with hot
water and detergent.
Even where you use the bin liners, you cannot rely on them totally to keep the bin clean,
so some cleaning will have to be done.
If you use dumpers provided by an industrial cleaning company, the responsibility for
these dumpers remaining ‗clean‘ is yours.
If the company supplying the dumpers won‘t clean them, then you have to.
Also remember that food handlers are legally required to wash their hands after handling
rubbish.

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Enterprise practices/procedures and environmental considerations


Recent sensitivity to environmental concerns has resulted in many premises modifying
their standard operating procedures in order to be more responsible in terms of waste
creation and disposal.
A central theme to the concept of responsible waste management has been to encourage
businesses to ‗Reuse, Reduce and Recycle‘.
‗Reuse‘ encourages the use of a product more than once before it is discarded. ‗Reduce‘
means asking people to generate less waste by thinking more about what they buy and
what they use.
‗Recycle‘ suggests that products can be re-made into something else. Reuse and Reduce
fall outside the thrust of this Unit, but sorting and disposal of waste definitely embraces
‗recycling.
Current waste management practices may include the sorting of waste into the following
categories in order to facilitate recycling:
Paper, including cardboard and newspapers
Plastic, including soft drink (PET), milk, juice and cordial bottles
Glass, including bottles (clear, green and amber), jars and clear sauce bottles
Steel cans, including food cans and aerosol cans
Aluminium cans, including aluminium foil
Milk and fruit juice cartons.
As a general rule, items for recycling should be cleaned (washed or rinsed) and flattened
ready for collection.
Each category of recyclable waste should be stored in a separate container for ease of
pick-up, and to promote ease of processing.
It is fair to say that some establishments apply a high level of environmental
conscientiousness when it comes to dealing with waste, and others do relatively little.
Premises should always check with their local council to identify any local requirements
that might apply.

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Work Projects
It is a requirement of this Unit you complete Work Projects as advised by your Trainer.
You must submit documentation, suitable evidence or other relevant proof of completion
of the project to your Trainer by agreed date.

4.1 Supply waste disposal requirements of your local/ state government regulations:

What needs to be separated?


What can be recycled?
How often refuse will be picked up?

4.2. Develop a cleaning schedule and management guidelines for the waste storage
area:

Are storage bins to be colour coded?


When can refuse be stored in this area?
What control processes are to be put in place to maintain cleanliness in this
area?

4.3. Develop protocols for the collection and processing of laundry needs:

What happen to soiled linen?


Who is responsible?
How often this process is to be carried out?

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Summary
Handle waste and laundry requirements

Dispose of internal waste in accordance with enterprise and legislated requirements


All businesses generate waste. Food businesses generate more than some. The majority of the
waste generated by food business is organic and is non toxic in the short term.
After time this non toxic waste becomes toxic to human health so it is important that it is disposed
of in an organised and efficient manner.
All food businesses need to follow instructions and requirements of the local government authority
in the disposal of waste that is generated by their business.
Re-usable materials also need to be organised and processed. Laundry needs to be managed
when soiled as it becomes hazardous to human health if not cleaned after use.
Maintain waste disposal area in a clean and sanitary condition
They are where waste is collected and stored prior to disposal and also the area that is most likely
to become contaminated quickly through over use and poor maintenance.
Cleanliness here is as important as elsewhere and in some way s more important as this area
collects ALL waste before it is disposed.
Gather dirty linen from kitchen and associated departments and process dirty linen
Kitchens generate a lot of soiled materials. Modern practices have lead to the usage of new paper
based products that alleviate the need to many items used in the kitchen and restaurants.
But there is still a need to gather material that is to be laundered, t-towels, cleaning clothes,
serviettes, table clothes, staff uniforms etc.
Organised collection will give greater control over these items and minimise the impact of them
harbouring bacteria and attracting vermin and pests.

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Presentation of written work

Presentation of written work


1. Introduction
It is important for students to present carefully prepared written work. Written presentation
in industry must be professional in appearance and accurate in content. If students
develop good writing skills whilst studying, they are able to easily transfer those skills to
the workplace.

2. Style
Students should write in a style that is simple and concise. Short sentences
and paragraphs are easier to read and understand. It helps to write a plan
and at least one draft of the written work so that the final product will be
well organised. The points presented will then follow a logical sequence
and be relevant. Students should frequently refer to the question asked, to
keep ‗on track‘. Teachers recognise and are critical of work that does not
answer the question, or is ‗padded‘ with irrelevant material. In summary,
remember to:
Plan ahead
Be clear and concise
Answer the question
Proofread the final draft.

3. Presenting Written Work


Types of written work
Students may be asked to write:
Short and long reports
Essays
Records of interviews
Questionnaires
Business letters
Resumes.

Format
All written work should be presented on A4 paper, single-sided with a left-hand margin. If
work is word-processed, one-and-a-half or double spacing should be used. Handwritten
work must be legible and should also be well spaced to allow for ease of reading. New
paragraphs should not be indented but should be separated by a space. Pages must be
numbered. If headings are also to be numbered, students should use a logical and
sequential system of numbering.

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Presentation of written work

Cover Sheet
All written work should be submitted with a cover sheet stapled to the front that contains:
The student‘s name and student number
The name of the class/unit
The due date of the work
The title of the work
The teacher‘s name
A signed declaration that the work does not involve plagiarism.

Keeping a Copy
Students must keep a copy of the written work in case it is lost. This rarely happens but it
can be disastrous if a copy has not been kept.

Inclusive language
This means language that includes every section of the population. For instance, if a
student were to write ‗A nurse is responsible for the patients in her care at all times‘ it
would be implying that all nurses are female and would be excluding male nurses.
Examples of appropriate language are shown on the right:

Mankind Humankind

Barman/maid Bar attendant

Host/hostess Host

Waiter/waitress Waiter or waiting staff

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Recommended reading

Recommended reading
Safe Food Australia
Published Food Safety Australia, 2000 revised 2001, Australia New Zealand Food Safety
Authority
Websites
http://www.epa.sa.gov.au
http://www.epa.vic.gov.au/.
Look for websites using keywords such as:
Cleaning chemicals kitchens
Cleaning equipment kitchens.
This text is meant to be a guideline with suggestions not a book of rules.
It is up to the individual to research cleaning and decide what is the best for your
enterprise.
The best for is your enterprise to keep the customers coming back. You keep the
customer coming back by producing good food in a clean environment.

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Recommended reading

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Trainee evaluation sheet

Trainee evaluation sheet


Clean and maintain kitchen equipment and utensils
The following statements are about the competency you have just completed.

Don’t Do Not Does Not


Please tick the appropriate box Agree
Know Agree Apply

There was too much in this competency


to cover without rushing.

Most of the competency seemed relevant


to me.

The competency was at the right level for


me.

I got enough help from my trainer.

The amount of activities was sufficient.

The competency allowed me to use my


own initiative.

My training was well-organised.

My trainer had time to answer my


questions.

I understood how I was going to be


assessed.

I was given enough time to practice.

My trainer feedback was useful.

Enough equipment was available and it


worked well.

The activities were too hard for me.

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Trainee evaluation sheet

The best things about this unit were:

___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________

The worst things about this unit were:

___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________

The things you should change in this unit are:

___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________

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