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Promoting Sustainable
Consumption: Determinants
of Green Purchases by Swiss
Consumers
Carmen Tanner
Northwestern University
Sybille Wölfing Kast
University of Bern
ABSTRACT
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Over the last decades, a number of environmental problems that Base of text
threaten the environment and human life have been identified; these
include global warming, ozone depletion, water and air pollution, loss
of species, and farmland erosion. One main cause of these problems is
overconsumption of natural resources, with the industrial nations show-
ing the highest per-capita consumption. Any remedy will require urgent
changes in human behavior and cultural practices to reduce consump-
tion, as well as the development of cleaner and more efficient technol-
ogies (Oskamp, 2000). These goals are also captured in the notion of
sustainable development. Since the United Nations Conference on En-
vironment and Development (UNCED) in Rio de Janeiro in 1992, this
concept has been acknowledged and emphasized as a superordinate goal
that all nations and peoples should adopt to combat environmental deg-
radation and its threat to human welfare.
Among environmentally significant activities, the production, trade,
and consumption of food products have been identified as crucial con-
tributors to numerous environmental problems (e.g., Stern, Dietz, Rut-
tan, Socolow, & Sweeney, 1997). Recent research has demonstrated that
processes involved throughout the entire life cycle of food products, from
production to consumption, contribute to emissions of greenhouse gases,
farmland erosion, excess sewage, avoidable waste, and loss of species,
to name only a few of the negative consequences (Jungbluth, 2000;
Jungbluth, Tietje, & Scholz, 2000). Thus, fostering changes in the food
chain, such as changes in production, trade practices, or consumption,
are crucial steps in the quest for sustainable development.
The present research attempts to add knowledge about how to foster
purchases of green food. In doing this, the focus is on the consumer
whose actions and demands can be powerful signals to retailers and
manufacturers. On the other hand, the extent of consumers’ environ-
mentally friendly behaviors can be facilitated or inhibited by acts of
marketers or other contextual barriers. For instance, it is obviously far
more difficult to buy environmentally friendly food products when they
are not available at the local market. Traditionally, psychological re-
search has explored the role of attitudes, values, and knowledge in un-
derstanding consumer behavior. However, as other researchers have
pointed out (Black, Stern, & Elworth, 1985; Guagnano, Stern, & Dietz,
1995), situational factors may also matter. They can block environmen-
tally friendly behaviors and undermine the influence of positive atti-
tudes or values. The present study is conceptually based on an approach
that holds that human behavior is subjected to numerous barriers (Frey
& Foppa, 1986; Tanner, 1998, 1999; see also Gardner & Stern, 1996;
McKenzie-Mohr, 2000). Barriers to (or facilitators of) a behavior may be
personal (e.g., ignorance about green products) or contextual (e.g., lack
of environmentally friendly products locally). This study is designed to
uncover relevant personal and contextual factors that may inhibit or short
standard
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facilitate green purchases. Our claim is that there is considerable latent Base of text
potential for green consumerism to develop. Detecting factors that re-
strict its growth is essential to initialize further developments.
This leads to the question as to how green products may be defined.
In terms of food products, green is often loosely translated to mean sup-
port for organically grown food. Despite the relevance of this aspect,
other crucial product features affecting sustainability are neglected by
this narrow definition. These are, for instance, conservation practice,
origin of the product, and packaging. Previous studies are extended by
taking into account research that assessed the environmental impact of
food products on resource and energy use, and on the extent of harmful
emissions associated with food production, transportation, and pack-
aging. For example, an analysis of the environmental impact of Swiss
food products yielded that greenhouse production of vegetables creates
more environmental burdens in terms of energy and resource use than
does open-air production; in addition, the impact of vegetables shipped
to Europe across the Atlantic is eight times more negative than the
impact of domestically grown vegetables (Jungbluth, 2000; Jungbluth
et al., 2000). Furthermore, recent literature suggests fair trade (fair
prices and working conditions for workers) as another feature of sus-
tainability (e.g., Abramovitz et al., 2001). In sum, green food products
are defined this way: They are domestically cultivated rather than im-
ported from foreign countries; they are organically rather than conven-
tionally grown; they are seasonal and fresh rather than frozen; they are
not wrapped; and they support fair trade.
In the sections below, previous research findings and a theoretical
framework are outlined. Then, findings of a survey of Swiss households
will be reported. The survey’s focus was on those consumers who were
the primary shoppers in their household, and therefore took the role of
the gatekeepers (the people who make purchasing decisions and regu-
late what the other members of the household eat).
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Measures of Specific Attitudes. Research indicates that measures of Base of text
specific attitudes (e.g., judgments about products or behaviors) rather
than general measures of environmental concern (e.g., judgments about
environmental problems) are likely to manifest in environmental be-
havior (Hines et al., 1986/87; Gardner & Stern, 1996; Maloney & Ward,
1973; Schlossberg, 1991; Van Liere & Dunlap, 1981). A consumer survey
by Mainieri et al. (1997) clearly supports the suggestion that specific
consumer beliefs predict environmentally friendly consumer behavior
more accurately than does general environmental concern.
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matter and can keep pro-environmental attitudes from being expressed Base of text
in action (e.g., Black, Stern, & Elworth, 1985; Geller, 1987; Guagnano,
Stern, & Dietz, 1995; McKenzie-Mohr, 2000; Tanner, 1999). Although
contextual factors are also very important, they have not received the
attention they deserve in psychological research. For example, even if
a person is motivated to buy green products, he or she cannot buy such
goods if they are not offered for sale in an accessible location. In the
domain of energy use, research indicates that social structure, ethnicity,
and household technology all have a relevant impact on household en-
ergy consumption (e.g., Black et al., 1985; Lutzenhiser, 1997). As a con-
clusion, studies may benefit from considering both personal and contex-
tual variables to advance knowledge about environmental behavior. The
framework adopted here advocates research into both personal and con-
textual barriers.
Research Goals
The present study is designed to uncover personal and contextual fac-
tors that influence green food purchases by Swiss consumers.
The personal factors incorporated in this study were based upon pre-
vious research and on interviews with Swiss consumers. The interviews
were conducted with customers of a Swiss supermarket and an organic
food store (N ⫽ 27) about their purchasing motives and about product
features they take into account in purchase decisions. In accordance
with previous studies, specific rather than general measures have been
developed (Ebreo et al., 1999; Mainieri et al., 1997). Generally, the per-
sonal factors incorporated can be divided into four categories: (a) atti-
tudes toward food products, (b) personal norms, (c) perceived barriers,
and (d) ecological knowledge.
As for the contextual factors, the study used the following three
groups of socio-cultural conditions as indicators of external barriers.
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case, what is particularly interesting is that prominent Swiss super- Base of text
markets have recently increased the merchandising of green products.
This has raised the question, in the minds of some, as to whether store
type matters (the position here is that it still does).
Overall, this study is designed to examine the relative importance of
those variables in facilitating or inhibiting the consumer’s tendency to
make green purchases.
METHOD
Survey Instrument
After two pretests, a final draft of the questionnaire was created to as-
sess personal and contextual dimensions.
1
People were first asked to confirm their participation in the study by sending back a consent form.
This procedure was necessary because the research consisted of two parts: a questionnaire and
a diary study. Permission to keep the participant’s address was needed. Clearly, the response short
rate is low, but compares favorably with other studies. standard
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tions were reversed in coding. Twenty-two items were used to assess Base of text
attitudes toward food products. They covered six factors: environmental
protection, genetically engineered food, fair trade, health, regional prod-
ucts, and food taste. A set of six items was used to assess two factors of
perceived barriers: perceived time and monetary barriers. Four items
assessed personal norms. Eleven items served to obtain measures for
factual knowledge, action-related knowledge, and confidence in product
labels. For some knowledge questions, respondents had to choose the
correct answer from among four choices (including an “I don’t know”
option). For instance, in one item respondents were presented with sev-
eral “eco-labels” used in Switzerland that represent different ecological
standards.2 Respondents were asked which of these labels would reflect
the highest ecological standards. For other knowledge items, the “yes”/
“no” and “I don’t know” response format was used. The knowledge scales
were changed into a dichotomous scale (wrong/correct). “I don’t know”
answers were coded as wrong responses. Finally, the items were used
to obtain respondents’ level of agreement on confidence in labels, again
based on a 5-point scale.
Four principal-component analyses with promax rotation were con-
ducted to determine the dimensionality of each group of items. These
analyses sorted the attitudinal scales neatly into six categories, the per-
ceived barriers into two, and the knowledge scales into three categories.
The coherence of the personal norm was also confirmed. The factors
account for 63%, 57%, 51%, and 49% of the variances, respectively. Com-
puting the average across the individual item scores created the final
scales. The scale items, along with the scale means, standard deviations,
reliabilities (Cronbach’s alpha coefficient), and factor loadings are dis-
played in Appendix 1.
2
In general, the various eco-labels of this type used in Switzerland indicate differences in agricul-
tural practice. The standards differ considerably. Although some labels stand for products that
are characterized by limited use of chemical fertilizer and pesticides, other labels stand for ag-
ricultural practices that include the complete avoidance of chemical fertilizer, pesticides, and
greenhouse production. In the case of meat, the logos indicate whether the animals were hu- short
manely kept. Other logos indicate fair trade practices. standard
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level, employment status, and household income) and household living Base of text
conditions (place of residence, household size).
3
Frequency measures (e.g., how often . . .) as behavioral indicators correspond to the measures
most often used in previous research. One reviewer correctly emphasized that such a measure
is influenced by frequency of shopping. Using a dichotomous response format reduces this prob-
lem.
4
The variety of possible responses was obviously reduced by converting the polytomous response
format into a dichotomous one. Kaiser and Wilson (2000) found that a polytomous format does
not necessarily enhance a behavior scale’s reliability or increase the proportion of fitting partic-
ipants. Furthermore, using a dichotomous format reduces the problem of confounding frequency short
of purchases with frequency of shopping. standard
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RESULTS Base of text
MAR
WILEJ
Table 1. Correlation Matrix of all Subscales.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19.
1. Environmental protection
2. Rejection of GE food .34
3. Fair trade .47 .35
4. Health .35 .36 .43
5. Regional products .21 .25 .38 .30
6. Taste ⫺.27 ⫺.26 ⫺.21 ⫺.40 ⫺.14
7. Perceived monetary barrier ⫺.58 ⫺.23 ⫺.39 ⫺.24 ⫺.23 .17
8. Perceived time barrier ⫺.26 — — — ⫺.12 .11 .11
9. Action-related knowledge .25 .22 .31 .19 .20 — ⫺.25 ⫺.12
10. Factual knowledge .31 — .29 .21 — ⫺.16 ⫺.30 — .28
11. Confidence in label .20 — .19 ⫺.16 ⫺.25 — .24 —
12. Personal norm 48 .38 .59 .45 .34 ⫺.29 ⫺.36 — .21 .29 —
13. Supermarket use ⫺.21 ⫺.16 ⫺.24 ⫺.17 ⫺.31 — .20 .15 ⫺.22 ⫺.13 ⫺.11 —
14. Education — ⫺.16 — ⫺.15 ⫺.13 .18 — — — — — — —
15. Employment status — — — ⫺.20 — .12 — .18 — — — — — .18
LEFT
16. Occupational level — — — — — .12 — — — — — — — .32 —
17. Place of residence — — — — .19 ⫺.22 — ⫺.13 .14 — — — ⫺.22 ⫺.13 — ⫺.14
18. Household size — — — — — ⫺.27 — ⫺.30 .17 — — — ⫺.15 — — ⫺.15 .31
⫺.16 .13 ⫺.13
BATCH
Base of RF
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standard
short
MAR WILEJ RIGHT BATCH
Predictor B  t R2
Environmental protection 0.61 0.45 10.20 .19
Frequency of supermarket use ⫺0.31 ⫺0.33 ⫺7.79 .29
Fair trade 0.30 0.24 5.43 .34
Perceived time barrier ⫺0.18 ⫺0.16 ⫺3.86 .36
Local products 0.20 0.16 3.81 .38
Action-related knowledge 0.48 0.12 3.03 .41
Note: Only predictors p ⬍ .01 included.
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differences. This provides additional support for the claim that mone- Base of text
tary dimensions, at least for the Swiss sample, do not play such a dom-
inant role, as might be expected. However, the findings do provide evi-
dence that food purchases are remarkably susceptible to conditions in
the stores where consumers mainly shop for edibles. Specifically, con-
sumers who mainly shop in supermarkets show a lower level of green
purchases.
The question may arise as to whether the measure of supermarket
use is a measure of preference rather than a situational influence. This
problem was recently addressed in a more thorough analysis of external
factors (Tanner et al., in press) by making further use of the adoption
of the Rasch model to the measurement of green purchases. An impor-
tant feature of the Rasch model is that it brings up a measure that
makes use of aggregation both across behaviors (e.g., estimating the
number of environmentally friendly behaviors one person undertakes)
and across people (e.g., estimating the number of people who undertake
one specific behavior). Although the former is especially useful to study
personal influences on the individual’s extent of environmental behav-
ior, the latter is especially valuable to disclose situational influences
that are responsible for facilitating and inhibiting certain performances
(for more details, see Kaiser & Biel, 2000; Kaiser & Wilson, 2000). This
measure was adopted to test whether supermarket use still proved to
be an essential factor. In fact, the importance of stores was confirmed.
In addition, place of residence and household size were found to be ad-
ditional essential factors. Again, social status and income were not rel-
evant (Tanner et al., in press). This analysis provides further evidence
that supermarket use is likely to reflect a situational influence rather
than the consumer’s preferences. Nevertheless, subsequent research
would be valuable to get further clarification.
It is not surprising that what people buy is strongly related to where
they shop. What does come as a surprise, however, is the fact that su-
permarket use actually diminishes the likelihood of green food pur-
chases — despite the recent shift in Swiss supermarket practices toward
supplying more environmentally friendly goods. A closer look, however,
reveals that when it comes to green food products, many supermarkets
have tended to pay primary attention to the production of food (organic
versus conventional production), while neglecting other product fea-
tures affecting sustainability (such as conservation, packaging, origin
of the products) It is of paramount importance not to neglect these other
environmentally significant aspects.
These findings suggest a number of implications on how to foster sus-
tainable food purchases among Swiss consumers.
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2. The demand for green products may be encouraged not only by Base of text
fostering proenvironmental beliefs but also by promoting addi-
tional motives, such as preference for domestically produced food
and for products that are traded fairly. Therefore, local and fair-
trade products appear to be useful foci for marketing efforts.
3. Informational interventions should be considered to educate con-
sumers, so that they can accurately identify which products are
environmentally friendly and which are not.
4. The finding that perceived time barriers reduce purchases of green
food products implies that there is potential for products that are
both environmentally friendly and time saving (so-called eco-
convenience products).
5. People involved in production and promotion of green products, as
well as policy makers, need to reflect on which products and be-
haviors have a significant destructive environmental impact.
CONCLUSION
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changes in the political and economic systems, which in turn might en- Base of text
courage lifestyle changes. On the other hand, product manufacturers
can affect the market and consumers by encouraging new developments.
It seems that there is considerable potential for green consumerism to
develop, but that its growth is inhibited by various barriers. Further-
more, this research emphasizes to address three questions to initiate
expansion of green purchases:
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APPENDIX 1 Base of text
APPENDIX 1. (Continued)
Top of text
Base of text
Mean SD Alpha Loadings
Food taste 3.01 0.83 0.73
When making purchases I would primarily 0.70
buy products which taste good.
When making purchases, I am guided by 0.76
what I like.
People should eat what they like, even if 0.64
what they eat is unhealthy (⫺)
When making purchases I am guided by my 0.81
taste of gourmet cooking.
Perceived Barriers
Perceived monetary barriers 2.61 0.84 0.60
I cannot afford to pay more for organic prod- 0.71
ucts.
Green products are still too expensive. 0.81
People should buy green products, even 0.77
though they are more expensive (⫺).
Perceived time barrier 2.34 0.96 0.75
I have too little time for cooking. 0.86
I have little time available for preparation of 0.60
meals.
Because of lack of time, I am dependent on 0.76
food products that do not need much time
for preparation.
Personal norm 3.24 0.83 0.64
Everybody has a responsibility to contribute 0.78
to environmental preservation by avoiding
packaged food products.
Everybody should make a contribution to 0.82
promoting green food production by buying
only green products.
Consumers have the right to buy exotic 0.48
fruits.
I feel morally obligated to refrain from eating 0.68
the meat of animals kept inhumanely.
Knowledge
Factual Ecological Knowledgea 1.58 0.29 0.64
More energy is used for producing and trans- 0.75
porting food products than the body re-
ceives through nutrition. (yes/no)
Less energy is used for meat production than 0.55
for the equivalent amount of vegetables.
(yes/no)
What is gray energy? (multiple choice) 0.73
Action-related ecological knowledgea 1.57 0.34 0.64
Milk in plastic packaging is more harmful for 0.46
the environment than milk in cardboard
cartons (yes/no).
short
standard
APPENDIX 1. (Continued)
Top of text
Base of text
Mean SD Alpha Loadings
Which of the following production practices 0.65
follows higher standards regarding agricul-
ture and animal care? (multiple choice)
Which of the following eco-labels represents 0.71
the highest ecological standards regarding
agricultural practice? (multiple choice)
Which of the following labels represent the 0.58
highest standard regarding the care of ani-
mals? (multiple choice)
Confidence in product label 3.03 0.91 0.80
In the store I cannot distinguish between en- 0.67
vironmentally friendly and harmful food
products. (⫺)
I am insecure about which eco-labels are reli- 0.85
able and which are not. (⫺)
Eco-labels lack credibility. (⫺) 0.86
I do not believe in the quality guarantee of 0.81
eco-labels. (⫺)
Note: (⫺) Reversed in coding. Subscales ranged from 1 (“strongly disagree”) to 5 (“strongly agree”), except for
factual and action-related knowledge.
aFactual and action-related knowledge scales were changed into a dichotomous response format of 1 (wrong)
APPENDIX 2
List of Behavioral Items (English Translation of Original Items).
Purchases of unbottled milk.
Purchases of fair trade products.
Purchases of milk in plastic packaging.
Purchases of milk in a cardboard carton. (⫺)
Purchases of products with an eco-label.
Purchases of meat from humanely kept animals.
Purchases of organically grown food.
Purchases of open cheese.
Purchases of packaged cheese. (⫺)
Purchases of exotic fruits. (⫺)
Purchases of fresh, locally grown vegetables.
Purchases of imported beer. (⫺)
Purchases of convenience foods. (⫺)
Purchases of canned food. (⫺)
Purchases of frozen meat. (⫺)
Purchases of frozen fish. (⫺)
Purchases of frozen vegetables in summer. (⫺)
Purchases of fish in cans. (⫺)
Purchases of meat in cans. (⫺)
Note: The items were assessed on a unidimensional scale with the use of the Rasch model. The original 6-
point scale was converted to a dichotomous response format, with 1 indicating “less environmentally friendly
purchase” and 2 indicating “more environmentally friendly purchase.” The consumer’s extent of green purchases
is then based on the aggregation of positive behaviors a person undertakes. Original items were in German. (⫺)
short
Reversed in coding. standard
Top of text
This research was supported by the Swiss National Science Foundation (Grant Base of text
Nos. 5001-44666 and 8210-61241). The authors are grateful to Niels Jungbluth
for performing the measurement of the environmental impact of food products,
and Florian Kaiser for his support regarding the measure of green purchases
based on the Rasch model. The authors also thank Judith Levi for valuable
help with the language.
Correspondence regarding this article should be sent to: Carmen Tanner, Fal-
kenhoeheweg 18, 3012 Bern, Switzerland (ctanner@bluewin.ch).
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