Republic Of the Philippines NATIONAL POLICE COMMISSION NATIONAL HEADQUARTERS, PHILIPPINE NATIONAL POLICE DIRECTORATE FOR OPERATIONS Camp BGen Rafael T Crame, Quezon City Operating Guidelines on Major Events Security Management Operations 1. BACKGROUND: Executive Order No. 605 dated February 23, 2007, Institutionalizing the Structure, Mechanisms and Standards to Implement the Government Quality Management Program, amending for the purpose Administrative Order No. 161, was issued to improve and shift the performance of the public sector recognizing the International Organization for Standardization (ISO) 9000 series which provides International Standards on Quality Management and ensures consistency of products and services being offered. In planning events which are largely based on coordination, integration and synchronization that cross organizational boundaries to execute a robust security operations, the PNP Events Security Management Operations uses the ASEAN-based Security Standards, with a “Whole-of-the-Government Approach’, starting with the preparation of the safety and security requirements to the execution of police actions until the culmination of the event 2. PURPOSE: This operating guidelines sets forth the strategic concepts in providing safety and security coverage to ensure a successful hosting of events and attain a “zero incident” goal 3. SCOPE: This guidelines shall apply to all major events security operations that will be catered by the Core Process. 4. DEFINITION OF TERMS: a. Guiding Principles — Are standards to be observed by security planners in making their plans. b. Lead Agency ~ The government agency/office tasked to develop a detailed organizational chart for planning and managing a major special event that will help clarify assignments, roles, and responsibilities for the event within the lead agency. ¢. Major Events — Events of national and international significance where the overall responsibility for the security rests with the host country/region/organization that requires a whole-of-govemmenta = approach. They are often co- sponsored, planned and executed jointly by public and private-sector interests across different government jurisdictions by multiple agencies. |. International, National and Local Special Events — These are events that involve a whole-ofgovemment approach in providing security. Incidents that transpire in the course of these activities could adversely affect the country in terms of its capability to provide security. International Events - These are events of international importance or significance being participated by Heads of State/Govemment, Ministers, Senior Officials, and representatives in the public or private sectors. These events involve two or more nations or those that reach beyond international boundaries such as but not limited to the following: major summits, conferences, meetings, and sporting events. Examples: Asia-Pacific Economic Cooperation (APEC), Association of South East Asian Nations (ASEAN), Miss Universe Beauty Pageant, Papal Visit, World Economic Forum (WEF), ASEAN Games, Intemational Basketball Federation (FIBA), Asian Football Confederation (AFC) Cup, concerts of international artists among others. National Events — These are events observed nationwide that require multi- agency collaboration. These are events that are within the boundaries of the country such as bul not limited to the State of the Nation Address (SONA), Philippine Independence Day, Palarong Pambansa, Rizal Day, Labor Day, among others. . Local Special Events - These are events that are happening in a particular area or place that need a whole-of government approach such as but not limited to Panagbenga, Sinulog, Feast of the Black Nazarene, Dinagyang, Ati-Atihan and events that are frequented by foreign and local tourists, among others. Election/Plebiscite/Referendum — These events include the election of public officers; and the people’s democratic exercise to approve or reject an initiative on the Constitution, or a legislation. National and Local Elections — The regular election for President and Vice- President of the Philippines, twenty-four (24) members of the Senate, members of the House of Representatives, and Local Officials (govemor; vice-govemor, member of the sangguniang panlalawigan, Sangguniang panglungsod, or sangguiang bayan; mayor, vice-mayor, punong barangay; member of the sangguniang barangay, and sangguniang kabataan). Plebiscite - The electoral process by which an initiative on the Constitution is approved or rejected by the people.2 . Referendum — The power of the electorate to approve or reject a legislation through an election called for the purpose. It may be of two classes, namely: Referendum on statutes which refers to a petition to approve or reject an act or law, or part thereof, passed by Congress; and Referendum on local law which refers to a petition to approve or reject a law, resolution or ordinance enacted by regional assemblies and local legislative bodies. Presidential Visits - These events involve all visits and engagements of the President outside of Malacafian Palace. The PNP, in coordination with the Presidential Security Group (PSG), Armed Forces of the Philippines (AFP) and other concemed government agencies, shall secure and protect the President of the Republic of the Philippines in all areas of engagement in the country. . Public Assembly - It is any rally, demonstration, march, parade, procession or any other form of mass or concerted action held in a public place for the purpose of presenting a lawful cause; or expressing an opinion to the general public on any particular issue; or protesting or influencing any state of affairs whether political, economic or social; or petitioning the government for redress of grievances. . Major events safety and security operations — Are, from this perspective, simply the primary means to assure safe and secure accomplishment of desired major- event ends. A generic framework for major events safety and security must be cognizant of the overall outcome it serves. and crystallizes these into its own planning and execution. . Major Event Security Framework (MESF) — Is a structure that presents the common standards and practices to successfully plan, execute and conclude the security of major events. . PNP in Lead Role - The PNP shall create a Task Force that will have an oversight function and supervision over Task Groups (TGs), Sub- Task Groups (STGs) and Teams with specific duties and responsibilities for major event security. The organizational structure shall provide the relationships between and among TGs and teams to prevent confusion, and to determine accountability, in case of lapses. The Task Force, TGs, STGs and Teams shall be capable in addressing challenges, and be responsive to the safety and security needs of the major event. Post-Event Activities - This phase, which begins when the event is over, includes conduct of comprehensive review of the successes and areas that need improvement conceming event security. It also involves accounting for all equipment and other resources used, including paying bills for the security. Pre-Event Planning — This phase begins 12 to 18 months before the date of the event, depending on the nature of the event. This phase involves the lead agency receiving authorization, establishing itsmission, reaching out to collaborate with other partners to help secure the event, meeting regularly with team members and partners, and developing detailed security plans and contingency plans. s. Security Management during the Event - This phase begins just before ‘spectators, officials, crowds, media, and others begin to assemble at the event sites. For some events (e.g., Papal Visit, Elections, APEC, ASEAN), people begin to gather days prior to the actual event. This phase includes comprehensive communications, monitoring, and reporting. It involves ensuring that key operational areas are functioning properly, such as but not limited to the following: the communications command center, credentialing, and access control posts. It also involves checking on the readiness of field and support units such as Civil Disturbance Management (CDM) forces to deal with crowd control, intelligence support, arrest processing, Emergency Medical Service (EMS)/medical support, and more. t. Security plan — A plan that outlines the security requirements of the major event, and describes the responsibilities of the participants in the major event security. u. Security requirements — Prerequisites that provide guidance in making the security plan. 5. POLICIES: In October 2015, the Directorate for Operations published the Major Event Security Framework (MESF) Reference Book as a working draft, and intended for pilot-testing by selected units, police officers and personnel involved in major event security planning, The MESF was utilized during the five-day Pastoral Visit of His Holiness Pope Francis in early 2015 and in the series of 2016 APEC and 2017 ASEAN meetings held in the Philippines. In consideration of the “zero incident” success, lessons learned and best practices derived from these three major events, the Directorate for Operations published in May 2019, the Major Events Security Planning (MESP) Handbook for police officers tasked to create the overall security strategy for a major event. The MESP Handbook was conceptualized to guide PNP planners - from the preparation of safety and security requirements to the execution of police actions on the ground, and until the culmination of the major event. 6. PROCEDURE: During the conduct of a major event in the country, following are the required activities/operations, such as but not limited to the mandatory requirements and activities: a. Mandatory safety and security requirements shall consider to drive the entire security coverage of the events 1) Intelligence-ted planning and logistics; 2) Integrated risk management and threat risk assessments; 3) Public safety and security operations; 4) Traffic and pedestrian safety and coordination; 5) Public order maintenance and crowd control; 6) National security and anti-terrorism operations; 7) Criminal intelligence operations; 8) Support operations; 9) Investigation, covert operations, and law enforcement; 10) Critical infrastructure protection; 11) Physical and site security; 12) Personal protection for spectators, event officials, volunteers, dignitaries, and internationally-protected persons; 13) Intelligence-led case and records management and information sharing; 14) Security screening and accreditation operations; 15) Emergency readiness and response operations; 46) Business continuity planning and management; 17) Strategic communications and media relations; 48) Border control; and 19) Threats on cybersecurity. ). To effectively implement a security plan, the PNP shall execute force and resources to support the following three phases of operations: 1) Phase | — Preparation Phase This phase shall involve the process of initiation, orientation meetings, developing concept of operations, plan development, and plan review, The process involves the selection and designation of key personnel. It also involves competency trainings, seminar workshops, intelligence and logistical build-ups, security survey and inspections, security and safety audits and evaluation of sites, showdown inspections, convoy run, walkthroughs, rehearsals, tabletop exercises, simulations, and functional and full scale exercises. The conduct of contingency planning, and other financial, logistical, administrative and operational activities are diligently evaluated and assessed. 2) Phase I~ Operation Phase This phase shall encompass the full implementation of the security plan and programs of the security strategy to ensure “Zero Incident” and achieve a successful event. This includes daily debriefing and critique session and continuous deployment of teams, which shall be conducted to improve existing processes and develop best practices for future tasks. This also includes the extended operations for over staying delegates and other collateral activities.3) Phase Ill — Post Operation Phase This phase shall cover the initial draw-downing of security personnel, gradual deactivation of Operations Center, and declaration of termination of security operations. Operational review will be conducted to identify best practices, record lessons leamed, and identify new measures and corrective actions. Submissions of liquidation reports, after operations reports, and demobilization report are also initiated during this phase. 7. GUIDELINES FOR PLANNING MAJOR EVENTS SECURITY: Guiding principles are standards to be observed by security planners in making their plans. Below are some guiding principles for planning and managing security for major special events: a. Ensure that timely and effective planning, communication, and training are prioritized. Jurisdictions handling special events on a routine basis should consider building events security training into basic and in- service training; b. Understand that overall management of major events is temporary; it involves developing new organizational arrangements, new relationships, and new structures, It is like managing a multi-agency temporary organization; ¢. Plan and manage for the worst-case scenario - extraordinary crime (depending on the event, extreme rallyists/protesters’ activities), possible terrorist attack, deal with the most ordinary crimes (pickpockets, camapping, and vandalism) and common. civil disruptions (fighting, drunkenness, and disorderly conduct); d. Anticipate unplanned activities and spur of the moment gatherings, as on the eve of a major event (Elections, Feast of Black Nazarene, and the like); e. Secure all perimeters including those in outer areas. In major events, law enforcement must secure a series of perimeters (inner, middle and outer). These often involve specific facilities and well-defined territorial venues; f. Consider boarder control on event sites to monitor or regulate movement of people, animals and goods into as well as outside the event sites; g. Realize that law enforcement needs to be concemed not only with the safety and security of participants and the event venue, but also the economics of the event. Many events involve commerce and provide income to the local economy; h. Recognize the need for and benefits of leveraging resources and collaborating with other government agencies; i. Develop an effective interoperable communications capability if multiple agencies are involved in the field;event t j. Involve citizens and the business sector in planning efforts; k. Ensure that the event continues safely and at the same time respect Constitutional rights including freedom of speech and assembly; |. Ensure that the rest of the jurisdiction receives necessary law enforcement services, regardless of the size or importance of the event; m. Evaluate continuously and review operations and simulation exercises/practices to update and improve security; n. Prepare an after action/activity report after each event; and o. Ensure that appropriate officials are informed in advance about events with national or international significance to guarantee awareness and possible support. 8. CUSTOMER SATISFACTION SURVEY: To fully measure the success of the safety and security operations of a major that the PNP has undertaken, a Customer Satisfaction Survey is to be conducted with the following objectives: a. To understand the expectations and requirements of the requesting party, participants and/or audience; b, To determine how well did the PNP deliver the safety and security operations in order to satisfy these expectations and requirements; c. To develop a service and/or product standards based on the findings; d, To examine trends over time in order to take action on a timely basis; and e. To establish priorities and standards to judge how well the PNP met these goals. Prepared by: Reviewed by: Approved by: FRANCO® SIMBORIO on P MACERIN ALFRED deceeos Police AEx-O Coffnel Police Brigadier DDO eral Police Major General TDO 12 NOVCUSTOMER SATISFACTION SURVEY (to be answered by random sample respondents from requesting party, participants and audience/observers) Event Name: Date of Event: Venue of Event: Name (Optional Office: PARTI PARTICULARS POOR coop VERY oop EXCELLENT 1. How would you rate the performance of ‘the PNP on the following: ‘a, Number of Security personnel deployed. b. Strategic Area of Deployment of PNP personnel. ©. Timeliness of response of security personnel to calls/requests for assistance. , Over-all effort to maintain peace and order during the event. e. Effective coordination and communication with agency partners/stakeholders. f. Safety and security of participants during the event. |. Courtesy of PNP personnel. zie . Adherence to minimum health standards. PART IL What do you like most about the safety and security provided by the PNP during the event? PART III What do you dislike about the safety and security provided by the PNP during the event? What are your recommendations for improvement?