Mrs S Gunston

19 Harding Close
Boverton
CF61 1GX

21 November 2021

Our reference: MEM005680557/APS-B001/482693971

Your Nest ID: MEM005680557

Dear Sue

You're nearing your Nest retirement date

We're writing to you because your Nest retirement date is near and you need to start thinking
about what you're going to do with your retirement pot. You're within three months of your
Nest retirement date. Our records show you're due to take your money out of Nest on 22
February 2022.

On 07 August 2021 we sent you a letter about your retirement options. But we've not heard
anything from you. You should refer to this along with our Taking your money out of Nest
booklet which can be found at www.nestpensions.org.uk/taking-your-money-out-of-NEST.
This guide will tell you about your retirement options.

You're currently in the Nest Retirement date fund. If you're between 60 and 70 years of age
and have at least £10,000, then unless you choose a retirement option we'll move your money
into the Nest Guided Retirement Fund when this fund closes.

The Nest Guided Retirement Fund is designed to provide you with an amount of money you
can withdraw regularly from your Nest retirement pot. We'll set the annual amount available
to you with the aim of reducing the risk of you running out of money before age 85. You can
then choose to buy an annuity at age 85 with money set aside within the fund, to provide you
with an income for the remainder of your retirement.

If your circumstances change or you no longer wish to access your retirement pot in the ways
for which the Nest Guided Retirement Fund is designed, you should review whether this
investment option remains appropriate for you. If you're not within this age range or have less
than £10,000, we'll move your money into the Nest Post Retirement Date Fund unless you

NEST, Nene Hall, Lynch Wood Business Park, Peterborough, PE2 6FY t: 0300 020 0090
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www.nestpensions.org.uk
choose a retirement option. You can choose a different retirement option or fund at any time.
When reviewing your retirement options and investments you should always consider obtaining
independent financial advice.

The current value of your Nest retirement pot is £2,196.20.

What do you need to do now?

The date of birth we have for you is 22 February 1956. Your date of birth has a big impact on
your retirement income. If this date is incorrect you can change it by logging into your
account on the nestpensions.org.uk website. Then click on Edit your profile or you can call us
on 0300 020 0090.

What happens next?

It's entirely up to you. Whatever choice you make we'll try to make it as easy as possible.

At Nest we're committed to making this process as simple and quick as possible for you. Once
we receive all the information we need, we will usually complete the request within 15
working days. Some requests may take longer than this depending on the circumstances.

If you don't make your retirement decision before your planned retirement date which is 22
February 2022 we'll assume that you don't want to take your money out and we'll reset your
retirement date to 22 February 2031.

We'll send you the relevant retirement options again six weeks before your retirement date to
help you make your retirement decision.

For processing your retirement option we'll send your details over a secure link to Experian, a
third party Fraud Prevention Agency, to verify your identity.

Experian will check your details in the databases they have access to and they'll keep a record
of this check in order to deal with any enquiries and meet their legal and regulatory
requirements. This check won't carry out any form of credit checking so it won't affect your
credit rating or any future credit searches.

You can read more about how we process your data in our privacy policy. For more details on
how Experian handles your data, please visit www.experian.co.uk.

Beware of pension scams

Like anything valuable, your pension can become the target for illegal activities, scams or
inappropriate investments.

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Scams can take many forms and often appear to be a legitimate investment opportunity. The
regulators recommend consumers can take the following simple steps to protect themselves
from pension scams:

· Reject unexpected pension offers, whether they're made online, on social media or over
the phone. If you get a cold call about your pension, the safest thing to do is to hang up -
it's illegal and probably a scam. Report pension cold calls to the Information
Commissioner's Office (ICO)
· Check who you're dealing with before changing your pension arrangements to make sure
that anyone offering you advice or other financial services is FCA authorised – check the
FCA Register https://www.fca.org.uk/scamsmart/how-avoid-pension-scams or call the
FCA helpline on 0800 111 6768
· Don't be rushed or pressured into making any decision about your pension
· Consider getting impartial information and/or advice
· Visit the FCA scam smart website at https://www.fca.org.uk/scamsmart/how-avoid-
pension-scams
· If you are a victim of a scam you should report it online www.actionfraud.police.uk to
Action Fraud or call 0300 123 2040

The Financial Conduct Authority (FCA) has provided useful information on how to avoid
pension scams which you'll find at https://www.fca.org.uk/scamsmart/how-avoid-pension-
scams.

If you're considering transferring your Nest retirement pot you should consider your options
and the impact your choices may have on your future retirement income. It's sensible to get
independent financial advice on any offer to transfer your retirement pot or check with The
Pensions Advisory Service that it's legitimate.

Where to go for more information

Getting guidance
The government has set up a service that offers free, impartial guidance to help you with your
financial decisions.

You should use this service to:

1. understand the right things to think about when considering your choices, your personal
and financial circumstances, and leaving money after you die
2. understand the different options for accessing your pension pot(s), and the potential
advantages and disadvantages of each

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3. understand the tax implications of each choice

To find out how to use the free service or book a face-to-face visit or telephone appointment
by calling 0800 6781648 or visit their website https://www.pensionwise.gov.uk/en/about.

You can get advice from an independent financial adviser (IFA) before making a decision about
what to do with your Nest retirement pot. Details of local IFAs can be found at
www.unbiased.co.uk. Nest won't be responsible for any fees you may be charged for this
advice.

We provide online support and answers to frequently asked questions at

https://www.nestpensions.org.uk/schemeweb/NestWeb/public/members/contents/f
aqs.html. If you're having difficulty using the website or if you need more information
on taking your money out of Nest you can call our contact centre on 0300 020 0090.

Kind regards

Richard Hardy
Member Services Manager