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Test Bank for Recruitment and Selection: Strategies for Workforce Planning & Assessment, 1st

Test Bank for Recruitment and Selection: Strategies


for Workforce Planning & Assessment, 1st Edition
Carrie A. Picardi

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Picardi, Recruitment and Selection
SAGE Publications, 2019

Chapter 6: Recruitment Strategy


Test Bank

Multiple Choice

1. What is the process by which an organization creates a strategic plan for how an organization will
attract applicants for a job?
A. job evaluation
B. recruitment
C. job analysis
D. selection
Ans: B
Learning Objective: To exhibit understanding of the concept of recruiting
Cognitive Domain: Knowledge
Answer Location: Introduction to Chapter
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

2. What is an indicator that recruiting is effective?


A. It attracts the highly qualified and deters the unqualified.
B. It generates a lot of funding for job analysis efforts.
C. It drives away high-quality applicants from applying.
D. It consumes significant time and resources of the company.
Ans: A
Learning Objective: To exhibit understanding of the concept of recruiting
Cognitive Domain: Comprehension
Answer Location: Introduction to Chapter
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

3. What are three factors affecting recruitment?


A. organizational reputation, competition from other organizations, available resources for recruiting
B. type of industry, competition from other organizations, available resources for recruiting
C. competition from other organizations, available resources for recruiting, interest from executives
D. high involvement from managers, competition from other organizations, organizational reputation
Ans: A
Learning Objective: To exhibit understanding of the process of recruiting
Cognitive Domain: Knowledge
Answer Location: Factors Affecting Recruitment
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

4. JMI Industries has had to increase its recruitment efforts and has to aim for attracting applicants in
other parts of the country given a recent lawsuit this year in which they were sued by the state
government regarding city violations. Which factor is affecting their recruitment plans?
A. labor market conditions
B. organizational reputation/image
C. competition from other organizations
D. available resources for recruitment
Ans: B
Learning Objective: To exhibit understanding of the process of recruiting
Picardi, Recruitment and Selection
SAGE Publications, 2019

Cognitive Domain: Application


Answer Location: Factors Affecting Recruitment
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

5. Your company has decided to include in recruitment brochures more of the benefits the company offers
such as flexible work options and free company lunch and breakfast. Last year, they lost a lot of the
candidates to which they presented job offers to other companies in the area. Which factor is affecting
their recruitment plans?
A. labor market conditions
B. organizational reputation/image
C. competition from other organizations
D. available resources for recruitment
Ans: D
Learning Objective: To exhibit understanding of the process of recruiting
Cognitive Domain: Application
Answer Location: Factors Affecting Recruitment
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

6. Many of the local universities have closed their mechanical engineering programs. Thus, the hiring of
mechanical engineers for entry-level positions has been challenging for your company. They have taken
the approach of doing more of an international search for candidates than a national one as a
consequence. Which factor is affecting their recruitment strategy?
A. labor market conditions
B. organizational reputation/image
C. competition from other organizations
D. available resources for recruitment
Ans: A
Learning Objective: To exhibit understanding of the process of recruiting
Cognitive Domain: Application
Answer Location: Factors Affecting Recruitment
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

7. What is the supply of available human resources possessing the knowledge and skill sets for a set of
jobs that is accessed by the organization for recruiting and hiring purposes?
A. employees
B. labor market
C. managers
D. labor openings
Ans: B
Learning Objective: To exhibit grasp of the term labor market
Cognitive Domain: Knowledge
Answer Location: Labor Market Conditions and Demographic Shifts
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

8. When the demand for labor or for people to work jobs exceeds the supply, what type of labor market is
present?
A. employer’s market
B. job seeker’s market
C. manager’s market
D. international market
Ans: B
Learning Objective: To differentiate between concepts of employer’s market versus job seeker’s market
Picardi, Recruitment and Selection
SAGE Publications, 2019

Cognitive Domain: Comprehension


Answer Location: Labor Market Conditions and Demographic Shifts
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

9. When the supply for labor or for people to work jobs exceeds the demand for that labor, what type of
labor market is present?
A. employer’s market
B. job seeker’s market
C. manager’s market
D. international market
Ans: A
Learning Objective: To differentiate between concepts of employer’s market versus job seeker’s market
Cognitive Domain: Comprehension
Answer Location: Labor Market Conditions and Demographic Shifts
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

10. ABC corporation declared bankruptcy, laying off 20,000 employees. As a result, for companies in the
local area of ABC corporation, they are experiencing what type of labor market?
A. employer’s market
B. job seeker’s market
C. manager’s market
D. international market
Ans: A
Learning Objective: To differentiate between concepts of employer’s market versus job seeker’s market
Cognitive Domain: Application
Answer Location: Labor Market Conditions and Demographic Shifts
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

11. What is the name for the general perception that individuals, groups, and entities outside of the
organization may have of a company that may be favorable or unfavorable in value?
A. labor market conditions
B. organizational reputation/image
C. competition from other organizations
D. available resources for recruitment
Ans: B
Learning Objective: To exhibit understanding of the process of recruiting
Cognitive Domain: Knowledge
Answer Location: Factors Affecting Recruitment
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

12. Dryco has revised its careers web page online to include information about its environmental-friendly
manufacturing practices and products. Which factor is affecting their recruitment plans?
A. labor market conditions
B. organizational reputation/image
C. competition from other organizations
D. available resources for recruitment
Ans: B
Learning Objective: To exhibit understanding of the process of recruiting
Cognitive Domain: Application
Answer Location: Organizational Reputation/Image
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations
Picardi, Recruitment and Selection
SAGE Publications, 2019

13. What is the reason that companies should take into account the recruiting factor of organizational
reputation/image?
A. to attract applicants with values and interests similar to the organization
B. to deter applicants who have strong qualifications from applying for jobs
C. to generate interest from other companies in adopting similar recruiting plan
D. to increase the ability to compete with other companies for talent
Ans: A
Learning Objective: To exhibit understanding of the purpose of organizational image
Cognitive Domain: Knowledge
Answer Location: Organizational Reputation/Image
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

14. What directly impacts organizational competition?


A. commitment of managers
B. federal legal regulations
C. labor supply and demand
D. reputation and selection
Ans: C
Learning Objective: To exhibit understanding of the nature of organizational competition
Cognitive Domain: Knowledge
Answer Location: Organizational Competition
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

15. How do organizations try to be competitive with each other in the area of recruiting?
A. supply lower wages and require work on weekends
B. offer higher salary/benefits and better job opportunities
C. provide products that are connected to fashion trends
D. hire employees with demographics similar to customers
Ans: B
Learning Objective: To exhibit understanding of the nature of organizational competition
Cognitive Domain: Knowledge
Answer Location: Organizational Competition
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

16. Jim wants to avoid seeking replacements for the new secretaries who left the division this year
because the budget doesn’t allow for hiring new secretaries at the salaries set by the market. Which
factor is affecting their recruitment plans?
A. labor market conditions
B. organizational reputation/image
C. competition from other organizations
D. available resources for recruitment
Ans: D
Learning Objective: To exhibit understanding of the nature of available recruiting resources
Cognitive Domain: Application
Answer Location: Available Recruitment Resources
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

17. Which two resources primarily impact recruiting efforts of organizations?


A. time and money
B. benefits and labor
C. support and interest
Picardi, Recruitment and Selection
SAGE Publications, 2019

D. laws and bonds


Ans: A
Learning Objective: To exhibit understanding of the nature of available recruiting resources
Cognitive Domain: Knowledge
Answer Location: Available Recruitment Resources
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

18. What is the term for activities-centered outreach to the internal labor pool within the organization for
filling open positions?
A. external recruitment
B. internal recruitment
C. equitable recruitment
D. targeted recruitment
Ans: B
Learning Objective: To exhibit understanding of the concept of internal recruiting
Cognitive Domain: Knowledge
Answer Location: Recruitment Strategy: An Internal Approach
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

19. What are two common methods for internal recruitment?


A. newspapers and social networking sites
B. job fairs and employment agencies
C. internal postings and employee referrals
D. television media and magazines
Ans: C
Learning Objective: To identify methods of internal recruiting
Cognitive Domain: Knowledge
Answer Location: Recruitment Strategy: An Internal Approach
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

20. What is a common method for recruitment of existing employees that may be in electronic or paper
form but allows for organization-wide viewing of open positions in some dedicated area?
A. media advertisement
B. newspaper postings
C. employee referrals
D. internal postings
Ans: D
Learning Objective: To identify methods of internal recruiting
Cognitive Domain: Knowledge
Answer Location: Common Methods for Internal Recruitment
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

21. Which of the following methods for internal recruitment is the most effective in generating high-quality
applicants?
A. media advertisement
B. newspaper postings
C. employee referrals
D. internal postings
Ans: C
Learning Objective: To differentiate between methods of internal recruiting
Cognitive Domain: Knowledge
Answer Location: Common Methods for Internal Recruitment
Picardi, Recruitment and Selection
SAGE Publications, 2019

Difficulty Level: Medium


AACSB Standard: Systems and processes in organizations

22. Why is internal recruiting beneficial to organizations?


A. Candidate’s knowledge of organization is already high.
B. It involves more money and time to execute the process.
C. Internal recruiting reduces litigation risks and lawsuits.
D. Candidate has opportunity to explore different income options.
Ans: A
Learning Objective: To understand benefits of internal recruiting
Cognitive Domain: Knowledge
Answer Location: Benefits of Internal Recruitment
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

23. What is one of the problems associated with internal recruitment?


A. problems with securing a sizeable budget for recruitment internally
B. increased opportunities for lawsuits due to racial discrimination
C. reduced confidentiality of information about internal candidates
D. higher objectivity of hiring managers in evaluating internal candidates
Ans: C
Learning Objective: To understand problems of internal recruiting
Cognitive Domain: Knowledge
Answer Location: Challenges of Internal Recruitment
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

24. Why does bias affect internal recruitment processes?


A. Gender produces misconceptions about candidates.
B. Objectivity is lower due to familiarity with candidate.
C. HR managers often fail to review decision-making.
D. Companies place high pressure on HR to fill position.
Ans: B
Learning Objective: To understand problems of internal recruiting
Cognitive Domain: Comprehension
Answer Location: Challenges of Internal Recruitment
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

25. What is the term for activities-centered outreach to individuals outside the organization for filling open
positions?
A. external recruitment
B. internal recruitment
C. equitable recruitment
D. targeted recruitment
Ans: A
Learning Objective: To exhibit understanding of the concept of external recruiting
Cognitive Domain: Knowledge
Answer Location: Recruitment Strategy: An External Approach
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

26. What is the consequence of selecting the inappropriate method (e.g., newspaper ads) for external
recruiting?
A. rise in applications
B. increase in revenue
Picardi, Recruitment and Selection
SAGE Publications, 2019

C. loss of time and money


D. reduced lawsuits
Ans: C
Learning Objective: To exhibit understanding of the challenges of external recruiting
Cognitive Domain: Knowledge
Answer Location: Recruitment Strategy: An External Approach
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

27. What is one problem associated with use of organizational websites for external recruitment?
A. websites do not require expert knowledge
B. websites need to be maintained over time
C. websites involve input of many managers
D. websites require federal and state approval
Ans: B
Learning Objective: To exhibit understanding of the website as a method of external recruiting
Cognitive Domain: Knowledge
Answer Location: Common Methods for External Recruitment
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

28. What are two factors that contribute to websites serving as poor recruitment methods?
A. poor management interest and limited budget
B. adequate IT support and sensible search criteria
C. unfavorable design and low physical appeal of site
D. outdated job information and inaccessible web links
Ans: D
Learning Objective: To exhibit understanding of the challenges of the website as a method of external
recruiting
Cognitive Domain: Knowledge
Answer Location: Common Methods for External Recruitment
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

29. Which recruiting method is best for external recruitment of a narrower audience who regularly reads
about particular subjects and topics?
A. newspaper and periodicals
B. company websites
C. employee referrals
D. agencies and search firms
Ans: A
Learning Objective: To identify methods of external recruiting
Cognitive Domain: Knowledge
Answer Location: Common Methods for External Recruitment
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

30. What is a specific problem connected to use of newspapers and periodicals as a recruitment tool?
A. All periodicals are read by everyone.
B. Some periodicals require purchase.
C. Periodicals only come as hard copies.
D. They contain information about other jobs.
Ans: B
Learning Objective: To exhibit understanding of the challenges of the periodical as a method of external
recruiting
Cognitive Domain: Knowledge
Picardi, Recruitment and Selection
SAGE Publications, 2019

Answer Location: Common Methods for External Recruitment


Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

31. Which recruiting method is best for external recruitment of candidates for short-term or interim staffing
needs?
A. newspaper and periodicals
B. company websites
C. employee referrals
D. agencies and search firms
Ans: D
Learning Objective: To identify methods of external recruiting
Cognitive Domain: Knowledge
Answer Location: Common Methods for External Recruitment
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

32. Companies that are using a Facebook page or YouTube to share information about a job opportunity
are relying on which recruiting method?
A. newspaper and periodicals
B. social media
C. employee referrals
D. agencies and search firms
Ans: B
Learning Objective: To identify methods of external recruiting
Cognitive Domain: Knowledge
Answer Location: Common Methods for External Recruitment
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

33. What are two benefits of use of social media as an external recruiting method?
A. attracts candidates across world and builds brand awareness
B. it is relatively inexpensive and requires low IT expertise
C. presents a positive image of company and increases lawsuits
D. there is a cost for applicants to use and for companies to post
Ans: A
Learning Objective: To exhibit understanding of advantages of use of social media for recruiting
Cognitive Domain: Knowledge
Answer Location: Common Methods for External Recruitment
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

34. Compelling external job postings should focus on carefully crafting information about what three
factors?
A. salary, number of managers, and benefits
B. job location, job title, working conditions
C. parking, history of company, and salary
D. HR department, stock performance, and fines
Ans: B
Learning Objective: To convey understanding of how to design effective job posts
Cognitive Domain: Knowledge
Answer Location: Designing a Compelling External Job Posting
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations
Picardi, Recruitment and Selection
SAGE Publications, 2019

35. What is the part of a job posting devoted to detailing shift days, shift hours, holidays, environment,
travel needs of a position?
A. job location
B. job title
C. working conditions
D. job responsibilities
Ans: C
Learning Objective: To identify elements of effective job postings
Cognitive Domain: Knowledge
Answer Location: Designing a Compelling External Job Posting
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

36. What is the motivation for a manager who feels strongly obligated to only provide honest and accurate
information about a job and the organization?
A. ethical considerations
B. legal requirements
C. employee concern
D. company loyalty
Ans: A
Learning Objective: To exhibit understanding of how ethics affect recruiting processes
Cognitive Domain: Comprehension
Answer Location: Recruitment Legal and Ethical Considerations
Difficulty Level: Medium
AACSB Standard: Ethical understanding and reasoning

37. What is one way recruiting can be used to reduce racial discrimination allegations in hiring
procedures?
A. It can inform applicants of various employee rights.
B. It can be centered on obtaining a diverse applicant pool.
C. It can request applicant involvement in content creation.
D. It can introduce applicants to an appeals process for HR.
Ans: B
Learning Objective: To exhibit understanding of how the law affects recruiting processes
Cognitive Domain: Comprehension
Answer Location: Recruitment Legal and Ethical Considerations
Difficulty Level: Easy
AACSB Standard: Ethical understanding and reasoning

38. XYZ corporation is trying to hire facility engineers who would like to hold executive management
positions and have 20–30 years of experience in the field. Which method would be best for external
recruitment of these types of individuals?
A. newspaper and periodicals
B. company websites
C. social media
D. agencies and search firms
Ans: A
Learning Objective: To identify methods of external recruiting
Cognitive Domain: Application
Answer Location: Common Methods for External Recruitment
Difficulty Level: Hard
AACSB Standard: Systems and processes in organizations

39. The HR department is trying to fill openings for entry-level positions created for college graduates with
limited experience. They have concerns about having job postings being viewed by large numbers of
Picardi, Recruitment and Selection
SAGE Publications, 2019

people given that they have hundreds of positions to fill. Which method would be best for external
recruitment of these types of individuals?
A. newspaper and periodicals
B. company websites
C. social media
D. agencies and search firms
Ans: C
Learning Objective: To identify methods of external recruiting
Cognitive Domain: Application
Answer Location: Common Methods for External Recruitment
Difficulty Level: Medium
AACSB Standard:

True/False

1. Recruiting methods for internal recruiting and external recruiting processes are similar.
Ans: T
Learning Objective: To distinguish between internal and external recruiting
Cognitive Domain: Knowledge
Answer Location: Recruitment Strategy: An External Approach
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

2. Hiring managers display more objectivity with evaluation of internal candidates than they do for
external candidates.
Ans: F
Learning Objective: To understand problems of internal recruiting
Cognitive Domain: Comprehension
Answer Location: Challenges of Internal Recruitment
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

3. Push technology on websites allows for the submission and exchange of information between the
applicant and the organization.
Ans: T
Learning Objective: To exhibit understanding of the website as a method of external recruiting
Cognitive Domain: Knowledge
Answer Location: Common Methods for External Recruitment
Difficulty Level: Easy
AACSB Standard: Systems and processes in organizations

4. Information about unfavorable working conditions attract the right candidates and deter candidates who
are a poor fit for the job.
Ans: T
Learning Objective: To convey understanding of how to design effective job posts
Cognitive Domain: Knowledge
Answer Location: Designing a Compelling External Job Posting
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

5. Job posting for external recruitment should include a listing of every possible task and responsibility for
the job.
Ans: F
Picardi, Recruitment and Selection
SAGE Publications, 2019

Learning Objective: To convey understanding of how to design effective job posts


Cognitive Domain: Knowledge
Answer Location: Designing a Compelling External Job Posting
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

6. It is highly recommended to use job titles for recruiting that do not exist in an organization’s HRIS
system.
Ans: F
Learning Objective: To convey understanding of the role of job titles for design of effective job posts
Cognitive Domain: Knowledge
Answer Location: Designing a Compelling External Job Posting
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

7. Internal recruiting strategies are subject to a different set of laws than external recruiting strategies.
Ans: F
Learning Objective: To exhibit understanding of how the law affects recruiting processes
Cognitive Domain: Comprehension
Answer Location: Recruitment Legal and Ethical Considerations
Difficulty Level: Medium
AACSB Standard: Ethical understanding and reasoning

Essay

1. Discuss the four factors affecting recruitment. What are the positive and negative implications these
factors have for the recruitment process?
Ans: Example should include description of labor market conditions, organizational image, competition,
and available resources.
Learning Objective: To exhibit understanding of the process of recruiting
Cognitive Domain: Knowledge
Answer Location: Factors Affecting Recruitment
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

2. Biddrell Incorporated is trying to increase its hiring of programmers and has hired you as a consultant
to assist with recruitment planning for the year. They are facing an economic recession and new
companies that have cropped up over the city. Biddrell is willing to invest millions of dollars because of
concerns for how they are being viewed by the public due to several oil spills and safety accidents. What
is your recommendation for how they should approach recruitment?
Ans: Example should vary but should include description of labor market conditions, organizational
image, competition, and available resources. Rationales connected to specific characteristics of the
company should be provided.
Learning Objective: To exhibit understanding of the process of recruiting
Cognitive Domain: Application
Answer Location: Factors Affecting Recruitment
Difficulty Level: Hard
AACSB Standard: Systems and processes in organizations

3. You were just hired by the HR department of your company. They are seeking new hires for
management positions and are interested in new approaches to recruiting given that hiring leaders from
outside the company is associated with high turnover--in other words, many managers hired from outside
the company do not stay very long with the company. You are asked to spearhead the crafting of an
internal recruitment strategy. Explain to the department what internal recruitment is and its benefits.
Test Bank for Recruitment and Selection: Strategies for Workforce Planning & Assessment, 1st

Picardi, Recruitment and Selection


SAGE Publications, 2019

Describe one method that you recommend the company use and provide rationales to the department for
why this is the best approach.
Ans: Description of the definition of internal recruitment is expected--some comparison to external
recruitment would be useful. Discussion of the value of internal recruitment and at least one method of
recruitment is important. Examples may vary for methods--but credit should only be given for the most
well-supported and well-reasoned choice of methods.
Learning Objective: To exhibit understanding of the concept of internal recruiting
Cognitive Domain: Application
Answer Location: Recruitment Strategy: An Internal Approach
Difficulty Level: Hard
AACSB Standard: Systems and processes in organizations

4. Discuss at least three methods of external recruitment. What are the costs and benefits of each
method for the recruiting process in an organization?
Ans: Choices should be selected from social media, periodicals, websites, agencies, etc. There should be
some detailing of at least one problem and one advantage of each method.
Learning Objective: To exhibit understanding of the challenges of the website as a method of external
recruiting
Cognitive Domain: Knowledge
Answer Location: Common Methods for External Recruitment
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

5. How do legal and ethical considerations influence both internal and external recruitment processes?
Ans: Expectation is that there would be some comparison and distinction made between how legal
requirements affect internal and external recruiting. There should be discussion of the role of ethics and
how it differentially influences internal and external recruiting.
Learning Objective: To exhibit understanding of how the law affects recruiting processes
Cognitive Domain: Comprehension
Answer Location: Recruitment Legal and Ethical Considerations
Difficulty Level: Medium
AACSB Standard: Ethical understanding and reasoning

6. Your HR department wants to start providing postings of job openings on social media sites. What are
concerns they should have? Given that they have limited knowledge of how to draft a job posting since
your company is fairly new in the industry, what are at least four pieces of advice that you would offer?
Ans: Explanation of the perils and strengths of social media sites should be presented. Examples will vary
but 4 of 10 factors from the chapter should be described for how to design an external job posting.
Learning Objective: To convey understanding of how to design effective job posts
Cognitive Domain: Application
Answer Location: Designing a Compelling External Job Posting
Difficulty Level: Medium
AACSB Standard: Systems and processes in organizations

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