GENERAL ENGLISH · PRACTICAL ENGLISH · ELEMENTARY (A1-A2)

AT A
SUPERMARKET

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1 Warm up

When you visit a new supermarket, it’s sometimes difficult to find what you’re looking for. You can
read the signs over the aisles to help you find things.

Add the items in the box to the correct aisle in the supermarket.

cakes / cheese / cooked meat / ice cream / mustard / candy / tomatoes / water

Can you think of any other items you might find in these aisles?

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2 Listening
Part A: Listen to three conversations: customers are asking staff for help in the supermarket. Draw a
line to match the item, the section, the aisle number and the location for each one. One item in each
column is extra.
Dialogue 1

Dialogue 2

Dialogue 3

Part B: Listen again and choose the words you need to complete the conversations.

Dialogue one

Customer: Excuse me / I, do you work here?

Staff: Yes, I do. Can I help you?

Customer: Yes. I needing / need some pastries.

Staff: The pastries are in the bakery section - that’s in aisle 7. They’re next to the bread.

Customer: Ok, thanks / thank you.

Dialogue two

Customer: Excuse me, could I ask you / me a question?

Staff: Of course. What can I do for you?

Customer: Where can / have I find some butter?

Staff: The butter is over there, where it says dairy. It’s in aisle 3, on the left.

Customer: I see. Thanks for you / your help.

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Dialogue three

Customer: Excuse me, can you help me / help to me, please?

Staff: I’ll try!

Customer: I’ve / ‘m looking for some apples.

Staff: The produce section is in aisle 1, at the front of store, near the door where you came
in.
Customer: Sorry, can / may you repeat that?

Staff: Of course. Go to the front of the store, and near the door, where you came in, you’ll
see the fruit and vegetables.
Customer: Right. Got it. Thanks so much.

3 Language point

Read the examples and tips in the boxes and complete the activities.

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Practice saying all the customer sentences.

Now, work in pairs. Test your partner with the prepositions that we use when giving directions, as in
the example:

A: The left or the right.

B: On the left, on the right.
A: Correct!

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4 Practice

Put the words in bold in the right order to complete the conversations.

Dialogue A

1
Customer: can / help / me / please / you →

Staff: What can I do for you?

2
Customer: can / pizza / I / find / some / where →
3
Staff: frozen / in / is / pizza / section / the / the. That’s aisle 9. →

Customer: Great! Thanks so much.

Dialogue B

1
Customer: here / work / you / do →

Staff: Yes, I do. Do you need help?

2
Customer: Yes, please. for / juice/ some / looking / I’m →

Staff: What kind of juice?

Customer: I need some orange juice.

Staff: It’s in the beverages section in aisle 6, on the right. But if you want cold juice to
drink now, at / it’s / store / of / the / the / front, in the cooler near the checkout. →
3

Customer: Thanks for your help.

Dialogue C

1
Customer: I / ask / could / a / question / you →

Staff: Of course. How can I help you?

2
Customer: tomatoes / need / I / some → Where are they?

Staff: They’re in the produce aisle. next / onions / the / they’re / to →

3

Customer: Ok, thank you.

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5 Speaking

Work in A/B pairs. Complete your part of the first conversation using the words you are given in
brackets. You can look back at the Warm up vocabulary and you can imagine some details as well.
Then speak together. When you finish, write your partner’s sentences.

Now change roles and try the second conversation.

Try the final conversation. Choose your own roles and use different phrases.

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6 Self-evaluation
Tick the box that shows what you can do after this lesson.

I can all the time sometimes I need more practice

with this

understand signs in a
supermarket

get someone’s
attention in a shop

ask where something

is

understand the
directions so I can find
the item

say thank you

confidently

use prepositions of
place correctly

• Do you have any questions for your teacher?

• What’s your favorite new word or phrase from this lesson?
• Which word or phrase do you need to practice pronouncing clearly?

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7 Optional extension

What else can you find in the produce section of the supermarket? Complete this crossword.

1. Which fruit is your favorite?

2. What other fruit names do you know?
3. Can you think of three red fruits, three yellow fruits, three green fruits and three orange fruits?

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