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Journal of Behavioral and Experimental Finance 27 (2020) 100347

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Journal of Behavioral and Experimental Finance


journal homepage: www.elsevier.com/locate/jbef

Full length article

Decision making biased: How visual illusion, mood, and information


presentation plays a role

Dini Rosdini , Prima Yusi Sari, Gia Kardina Prima Amrania, Pera Yulianingsih
Universitas Padjadjaran, Indonesia

article info a b s t r a c t

Article history: This study aims to investigate whether information presentation, visual illusion, and mood lead to
Received 6 January 2020 decision making bias in interpreting financial statements. This study is a quantitative research using
Received in revised form 28 May 2020 an experiment method. The results of this study indicate that the information presented in the table
Accepted 4 June 2020
provides a better accuracy, also that financial information presented in bar graphs is more informative
Available online 12 June 2020
and provides a higher level of accuracy compared to line charts. Graphical display without gridlines will
Keywords: cause bias in reading financial statements. This study also showed that when participants experiencing
Accounting information a natural/stable mood, they can make the decision correctly; but when they are in an unpleasant mood,
Graphical display they are not able to make the decision correctly. This paper contributes to examining the factors that
Visual illusion influence decision making biases comprehensively.
Decision making biased © 2020 Elsevier B.V. All rights reserved.
Mood

1. Introduction Teoh (2003), who note that this limitation in examining their
judgement and decision making should be the consideration of
Accounting information plays an important role, especially researchers instead of assuming investors as decision makers are
regarding capital due to annual report and business activities fully rational.
that depend on it. Meanwhile, accounting information is subjec- This limitation in judgement and decision making also strongly
tive, because human judgement and decision making affect all related to Bounded Rationality Theory. Bounded rationality is a
creation stages of accounting information, starting from prepa- concept proposed by Herbert Simon in 1982 as implied by the
ration to interpretation of accounting information; (Hellmann, concept of homo economicus or ecomonic man. An economic man
2016). Thus, there are aspect of human behaviour in judgement according to the theory of the decision has complete information,
and decision-making process that reflected in the numbers in assuming that he knows not only all the courses of action, but
accounting information disclosed in financial statement. also his results. It is sensitive to the available alternatives. The
In Indonesia, due to complex requirement in publishing fi- crucial fact about the economic man is that he is rational (Edward,
nancial statement set by Financial Services Authority, there are 1954). This means that their preferences are complete, transitive
many information that mandated to be disclosed in annual re- and that there are perfect substitutes; and on the other hand,
port. With many of this information disclosed in annual report, he makes his decisions to maximize his utility. The same author
most likely will induced readers, such as investor and company refers to the behaviour in the decisions, mentioning that humans
managers to screening or just skimming through the report. Too are neither perfectly consistent nor perfectly sensitive.
many information with limited time to digest the information will A model of decision making under bounded rationality is
create bias. With this bias, readers especially investor will make presented that combines satisfying behaviour with learning and
inaccurate decision for many important choices. adaptation through environmental feedback. The aspirations, or
One of the factors that causes bias is selective attention. Se- goals, of the decision maker dynamically adjust in response to
lective attention is a key factor that can cause bias and error in the observed sequence of past decisions and their corresponding
the process of coding individual information because (Ding et al., effects on the decision maker’s objective function (Wall, 1993).
2017), decision makers as a human have limitation in processing A decision can be called objectively rational, if, in fact, it is
information. Another argument mentioned by Hirshleifer and the correct behaviour to maximize the values given in a spe-
cific situation. A decision is subjectively rational if it maximizes
∗ Corresponding author. achievement relative to the subject’s actual knowledge (Joseph,
E-mail addresses: dini.rosdini@unpad.ac.id (D. Rosdini),
2012). The theory of bounded rationality sees the decision pro-
prima.sari@fe.unpad.ac.id (P.Y. Sari), gia.kardina@unpad.ac.id (G.K.P. Amrania), cess from a very different point of view. In the decision-making
pera15001@mail.unpad.ac.id (P. Yulianingsih). process, even in relatively simple problems, a maximum cannot

https://doi.org/10.1016/j.jbef.2020.100347
2214-6350/© 2020 Elsevier B.V. All rights reserved.
2 D. Rosdini, P.Y. Sari, G.K.P. Amrania et al. / Journal of Behavioral and Experimental Finance 27 (2020) 100347

be obtained since it is impossible to verify all possible alternatives form of two-dimensional illusions: projected angle misperception
(Hernandez and Ortega, 2019). and projected size misperception Changizi et al. (2008).
Thus, based on the explanation above, those limitation can There are 40 manufacturing companies listed in Indonesian
affect the allocation of investor cognitive resources, which results Stock Exchange that submitted annual report in 2018. Out of
in selective attention to certain information especially accounting those 40, only 30 companies that use visual display such as
information presented in financial statement. This selective atten- chart to present their financial performance information. And
tion could be due to different reporting formats, complexity and only 6 out of those 30 companies that use gridlines. Meanwhile
font size which contain the said accounting information. (Muiño the readers especially investor and managers of these company
and Trombetta, 2009; Mueller et al., 2014). Some judgement and annual report need to make decision fast and in a limited time,
decision-making biases such as salience effects are all related to they could make an inaccurate decision based due to bias caused
the coding characteristics of this information. by mispresented information. As Fig. 1 shown, because there are
Salience effect refer to information coding phenomena where no gridlines, its created illusion that the bars look almost exactly
some stimuli or signals are being coded more efficiently than the same. Meanwhile, in Fig. 2, even though the number between
others. Important things describe the status or quality that is the period is close to each other, there are distinctive gap among
made different from other elements in the environment (Ding them. This distinctive gap clearly seen due to the present of
et al., 2017). The salience effect is considered as an important gridlines.
cognitive mechanism that facilitates the learning process and Decision making process can be shaped by emotion. Emotion
information by people by focusing one’s limited attention on the can alter valuation signals, risk perception, and strategic orien-
most relevant available resources (Ding et al., 2017). This effect tation (Stanton et al., 2014). Dunning et al. (2017) stated that
is strong and can be widely applied in the multidisciplinary JDM emotions play complex roles in economic decision-making, par-
study (Fiske, 2013). Previous research has provided evidence that ticularly those involving risk. Mixed emotions are a noted feature
shows that information expressed in different degrees can affect of human life. For example, Stanton et al. (2014) mentioned in
the attention allocation of users of accounting information. For their research that happy mood induction increased gambling and
example, this could involve various financial reporting formats. apparently move the focus attention on compared to sad mood
Previous research has shown that companies use the im- induction.
portance to selectively disclose information in ways that can According to Appraisal Tendency Framework, various emo-
distort user perceptions of information about the company’s ac- tional states also conjure up some cognitive styles and appraisals
(Lazarus, 1991), and these appraisals will then influence how
tual performance (Amer, 2005). For example, management can
people make decision by integrate information and prioritize dif-
use inappropriate formats or well-designed graphics that can
ferent outcomes (Stanton et al., 2014). The emotions experienced
cover one’s judgement (Beattie and Jones, 2008). In addition,
can be feelings of pleasure, disappointment, anger, and anxiety. A
they can choose inadequate comparisons for revenue announce-
number of these feelings are interpreted as a source of motivation
ments to increase performance (Schrand and Walther, 2000),
or as a source of stressors that will affect the way or the manager
adopt a distorted graph of income (Pennington and Tuttle, 2009),
or investor’s strategy in making decisions, as well as emotional
and use discretionary disclosures on the company’s narratives
competence to be a source of manager or investor ’s strategy in
(Merkl-Davies and Brennan, 2011) to increase importance and
managing emotions when making the decision making process
judgement.
(Hamid, 2016).
It is very common using graphical displays for business and
Practically, emotion and moods are the same. Both emotions
accounting information to help decision makers get a better and
and moods fall within the theoretical realm of ‘affect’, which can
easier understanding. Scheaf et al. (2018) stated that as a promi-
be defined as ‘the specific quality of goodness or badness (1) It
nent visual cue, high-quality video pitches lead potential in- is experienced as a feeling state (with or without consciousness)
vestors to form positive impressions of entrepreneurs’ ventures and (2) It is demarcating a positive or negative quality of a
in the context of crowd funding presentation pitch. Mahmood stimulus’ (Slovic et al., 2004). In general, affective states of both
et al. (2019) also found that visual display in the form of logo, sorts can be categorized into positive (pleasant) and negative
shows that more complex logos can impact the perceptions and (unpleasant) feelings (Charles and Kasilingam, 2015).
decisions of backers because logo complexity can be interpreted This paper develops the research of Amer (2005) in regards
as a signal of venture innovativeness. Chan and Park (2015) argue of its visual illusion and Cardoso et al. (2016) in regards of its
that visual images are more accessible, memorable, and influen- information presentation, to how mood play a role in reducing
tial compared to written information. Furthermore, their quasi- decision making bias in interpreting financial statement. This
experimental field study showed a positive effect of product paper combines how Amer (2005) studied visual illusion in de-
images on favourable screening decisions. Cardoso et al. (2016) cision making with what Cardoso et al. (2016) studied about
found empirical evidence that compared to text, column graph information presentation in decision making. This combination
enhanced accuracy on decision making, followed by line graphs. added with mood as variable added a whole new perspective
Based on those previous researches, it can be said that visual about decision making in experimental behaviour point of view.
display holds the key to better communicate financial informa- The results of this study indicate that the information pre-
tion and avoid any decision-making bias. Nevertheless, there sented in the table provides a better level of accuracy, leav-
will always be possibility of misinterpretation in visual display ing aside the presence or absence of spatial problems that are
that can lead to relatively poor decisions (Arunachalam et al., owned by readers of financial information. This study also pro-
2002). This poor decision could be due to visual illusion that vides empirical evidence that financial information presented in
decision makers view when they read the accounting information bar graphs is more informative and provides a higher level of
in graphical display. This statement supported by Amer (2005) accuracy compared to financial information presented in line
who found that decision makers such as investors may system- charts. Also, that financial information displayed in 3D graph-
atically misread the values presented in graphical display as a ics, combination of vertical and horizontal graphics, 3D with
result of the visual illusion called ‘‘Poggendorff illusion’’. (Amer, perspective graphics without being assisted by a gridline, may
2005). Another researcher, Changizi et al. (2008) also suggests bias users of financial statements. In addition, it turns out that
that visual illusion may be the case of biased decision making. when participant experiencing natural mood, they can make de-
Those biased decision making may cause by visual illusion in the cision correctly; but when they are in unpleasant mood, they are
D. Rosdini, P.Y. Sari, G.K.P. Amrania et al. / Journal of Behavioral and Experimental Finance 27 (2020) 100347 3

Fig. 1. Financial performance graphs of PT indofood Sukses Makmur 2018.


Source: Annual Report PT Indofood Sukses Makmur, 2018.

not able to make decision correctly about financial information load) and a learner-based dimension (i.e., mental effort) can be
presented in financial statement. conceptualized cognitive load which affect learner’s performance.
This research makes an important contribution to any orga- Load that is imposed by task (environmental) demands refers to
nization that presents financial information or figures in reports mental load. Meanwhile mental effort refers to cognitive capacity
for its stakeholders. In the financial sector itself, regulator such which allocated in favour of task demands.
as Financial Services Authority in Indonesia could enforce the There are two types of dual-process account of decision mak-
uniformity of visual display usage. Thus, company will disclose ing (Kahneman, 2011). Type 1 processing suggest that humans
their financial information in the annual report in the same man- make fast, easy, and computationally light decisions by default,
ner (chart with gridlines for example). Surely, the results of this meanwhile Type 2 processing slow, contemplative, and effortful
study enrich the literature in the field of behaviour and business decisions. Padilla et al. (2018) proposed a model with these
because it provides empirical evidence about alternative formats types of decision-making process, Type 1 present the bottom-up
and forms of financial information presentation. attention and Type 2 present the top-down attention in the model
proposed by Padilla et al. (2018).
2. Literature review and hypothesis development The model called Model of Visualization Decision Making
which Padilla et al. (2018) modified from the Pinker (1990)
Model of Visualization Comprehension, with the primary ad-
Cognitive theory is a solid foundation for hypothesizing the
dition is the inclusion of working memory, which is Padilla
mutual strengths and weaknesses of visual and textual repre-
et al. (2018) used to answer the conceptual question which
sentations of business processes (Ritchi et al., 2019). How each
could have a subsequent impact on every stage of the decision-
individual perceive visual and textual representation is related to
making process, except bottom-up attention. The end stage of
how the knowledge is store in our memory. Sweller et al. (1998)
their model includes a decision-making process that derives from
said that according to schemas theory, knowledge is stored in
the conceptual message and informs behaviour (Padilla et al.,
long-term memory in the form of schemas are stored in long- 2018).
term memory. Providing mechanism for knowledge organization Characteristic of Type 1 processing in visualization decision
and storage and reduce working memory load is one of their making is that visualizations direct participants’ bottom-up atten-
main. Furthermore, Sweller et al. (1998) explain that a schema tion to specific visual features (Padilla et al., 2018). This charac-
can be anything that has been learned and is treated as a single teristic can be either beneficial or detrimental to decision making
entity. This huge array of elements has been acquired over many process. Furthermore, Connor et al. (2004) stated that Type 1 pro-
years but can be held in working memory, as a single entity cess does not utilize working memory and consist of involuntary
(Sweller et al., 1998). shifts in focus to salient features of a visualization. This salient
The usage of schema to solve more sophisticated problems can feature is related to the salience effect mention in introduction
be carried out with minimal conscious effort (i.e., with minimal before. Padilla et al. (2018) illustrate that Type 1 has a profound
working memory load) and learners who have a more automated influence on decision making with visualizations. Previous studies
with more working memory capacity available (Sweller et al., also showed that salient information in a visualization draws
1998). A construct representing the load that performing a partic- viewers’ attention (Hegarty et al., 2016; Padilla et al., 2017) (see
ular task imposes on the cognitive system is generally considered Fig. 3).
as cognitive load (Sweller et al., 1998). Furthermore, Sweller Graphical display in business mostly using tables, with num-
et al. (1998) explained that task-based dimension (i.e., mental bers listed in a column or stream format. As well as main choice
4 D. Rosdini, P.Y. Sari, G.K.P. Amrania et al. / Journal of Behavioral and Experimental Finance 27 (2020) 100347

Fig. 2. Financial performance graphs of PT Indah Kiat Pulp & Paper 2018.
Source: Annual Report PT Kiat Pulp & Paper, 2018.

Fig. 3. Model of visualization decision making.


Source: Padilla et al. (2018).
D. Rosdini, P.Y. Sari, G.K.P. Amrania et al. / Journal of Behavioral and Experimental Finance 27 (2020) 100347 5

for most data-processing reporting and decision support applica-


tions. Surely this general graphical display setting became ques-
tionable, which of the methods offer better effectiveness (De-
Sanctis, 1984). Later, DeSanctis (1984) did a summary of major
dependent variables in graphics research and found that users
prefer graphs to tables or narratives. The spatial aspect of a graph
makes it visually appealing. Distinctive graphical design, such as
complexity, shading, realism can be added to a graph to make it
even more appealing to a viewer in this case especially, decision
makers.
Vessey (1991) stated that information processing approach
theory is used to address the graphs versus tables controversy.
Later, he found that using graphs to solve spatial problems results
in quicker outcomes than using tables-the parsimony of percep-
tual processes leads to faster decision making. It is also clear
that tables furnish accurate (precise) values, while graphs do not.
Cardoso et al. (2016) found empirical evidence that compared
to text, column graph enhanced accuracy on decision making,
followed by line graphs. They also stated there is no difference
was found between table and textual disclosure. (Cardoso et al.,
2016). This led to first issue in this research, information presen-
tation influence decision making. Thus, it builds to the following Fig. 4. Hallway illusion.
hypothesis: Source: Amer (2008).

H1a1 : Numerical information disclosed on table enhances accuracy


when compared to column graph and line graph. the position of one segment of a transverse line that has been
interrupted by the contour of an intervening structure (Greist-
H1a2 : Numerical information disclosed on column graph enhances Bousquet and Schiffman, 1981). This misperception ultimately
accuracy when compared to line graph. leads to biased decision making which the utilization of gridlines
According to Changizi et al. (2008) that any two-dimensional will mitigate.
graphical display under the unifying theory of the latency- Fundamentally, when designing any graphical display, de-
correction hypothesis may lead to biased decision making be- signer should avoid distortion the underlying data to avoid biased
cause of the visual distortion associated with the illusion. The decision making that will make decision-makers inaccurately un-
spatial properties of the three-dimensional graphs are likely to derstand information (Amer and Ravindran, 2010). They also said
difficult to determine when it is presented in two dimensions that the 3D perception occurs as a result of a wealth of mutually
(Howe et al., 2005). In addition, they also stated that the cause of consistent information about the probable physical sources of
three-dimensional perception is a result of a wealth of mutually the objects in the image. In the real world, when objects recede
consistent information about the probable physical sources of into the distance on a level surface (e.g., on computer screens or
the objects in the image. They also note that perspective, occlu- paper) their visual angle gets smaller and the objects approach a
sion, texture gradients, and other features beyond size, distance, visual horizon (Seckel, 2006).
and direction are the factors that can change viewers/readers The Fig. 4. above, in the front side, the bar appears smaller
perception of geometrical relationship. due to the gridlines create the impression of depth. According
Beside those factors, the use of gridlines on three-dimensional to Amer (2008), this so-called ‘‘hallway’’ illusion, viewers or in
graphs may also change the readers perception. Therefore, graphs this case decision makers suspect that if two objects appear the
that display information in 3D graphics without gridlines may same and one looks to be further away, it must be higher/larger.
not induce the best information users need for decision making. Thus, the addition of gridlines gives a strong sense of depth
Lawrence and O’Connor (1993) and Amer (2005) found that the (Amer, 2008) or ‘‘anchor point’’ with the figure in the back higher
use of gridlines on three-dimensional graphical display gives in the visual plane. Therefore, we concluded that visual illusion
an ‘‘anchor point’’ upon which readers of information, in this influence decision making. Then we proceed with the following
case decision maker such as investor can cue and focus and hypothesis:
then visually trace the relative heights of the columns or bars. H2: Graphics without gridlines cause bias in reading financial state-
Furthermore, this result in line with research conduct by Amer ments.
and Ravindran (2010) who found that information presented in Decision making process can be shaped by emotion. Emotion
two- and three-dimensional graphical display can lead to biased can alter valuation signals, risk perception, and strategic orienta-
decision making, but it could be mitigated by superimposing tion (Stanton et al., 2014). Furthermore, they found that happy
gridlines on the graphs. mood induction increased gambling and apparently move the
Similar results were found by Amer (2005), who indicated that focus attention on compared to sad mood induction. According
including gridlines addition to the set of generally accepted graph to Appraisal Tendency Framework, various emotional states also
preparation guidelines is an important decision. Amer (2008) conjure up some cognitive styles and appraisals (Lazarus, 1991),
also found empirical evidence that these guidelines will improve and these appraisals will then influence how people make deci-
communication. The addition of horizontal gridlines on graphi- sion by integrate information and prioritize different outcomes
cal display may provide an ‘‘anchor point’’ upon which reduced (Stanton et al., 2014). Lazarus (1991) give example about these
biased decision making (Lawrence and O’Connor, 1993). The uti- appraisals, people tend to pursue actions to deal with losses,
lization of gridlines in diminish bias which associated with the because sadness can make information about losses more salient.
Poggendorff illusion (Amer, 2005). The Poggendorff illusion is On the other hand, a positive mood tends to create positive
a geometrical–optical illusion that include the misperception of thoughts. People with positivity will evaluate things encounter
6 D. Rosdini, P.Y. Sari, G.K.P. Amrania et al. / Journal of Behavioral and Experimental Finance 27 (2020) 100347

thus promote optimistic forecasting for future events (Stanton


et al., 2014).
Based on those theories and explanation, it can be concluded
that mood could influence decision making. In this study we are
focusing on decision making in accounting information. Account-
ing information is not objective, neutral and value-free, because
human judgement and decision making affect all stages from
preparation to application and interpretation of accounting infor-
mation (Hellmann, 2016). Thus, we concluded this hypothesis:
H3:Unpleasant mood reduce accuracy in decision making.

3. Research method
Fig. 5. Information in bar charts.
This study used quantitative research method in the form of
experimental design to test causal relationship between variables.
The reason for using the experimental method is because studies
on human behaviour are more appropriate to use experimental
methods to obtain better internal validity than survey methods
(Evans et al., 2001). Wohlin (2000) stated that experiment is
a formal, rigorous and controlled investigation, have a control
over the situation and achieve precise, systematic and direct
behaviour manipulation. Also, experimental method is one of the
most rigorous forms of collecting and analysing data, and more
importantly it emphasizes internal validity.
This study used primary data. The data collection technique
Fig. 6. Information in line graphs.
used was inviting participants to be involved in a laboratory and
true experiment. The subjects who were experimental partici-
pants were students studying accounting at universities spread
across several cities in Indonesia, with the criteria of having out using the Analysis of Variance (ANOVA) statistical test. The
passed the intermediate financial accounting course. The location use of ANOVA in this study is to test the main effect of the
of this study is 11 cities in Indonesia, namely: Jakarta, Solo, independent variables on the dependent variable and the interac-
Yogyakarta, Malang, Makassar, and Bandung. This research was tion effect between the independent variables and the dependent
conducted within 12 months. The number of students involve variable.
in this experiment are 485 students, but only 466 pass the ma- Validity Threat
nipulation check. Thus, the number of the participant are 466 To control validity threat, we use following measure. (1) ran-
students. domization; we choose participant randomly, (2) history deter-
Randomization Process rence; the experiment conducted at 9 am in a familiar classroom
The criteria of sample in this research are the students ma- to provide comfortable condition, (3) maturation deterrence; to
joring in accounting at some universities in some cities in In- avoid maturation, the experiment is conducted in 45 min dura-
donesia who have taken and passed Intermediate Accounting. tion, (4) mortality deterrence; the participant obligated to fol-
The students who have taken the Intermediate Accounting are low the procedure since the beginning until the end, and it is
considered to have known and have read company financial state- prohibited to take a bathroom break or take a phone call.
ments and understood accounting principles based on financial Debriefing Process
accounting standards. The debriefing process is conducted as follows. (1) explaining
The students who have these criteria are then invited to be- the research topic, (2) showing and explaining the visual dis-
come the participants in the experiment. After all of the partici- play, (3) explaining how to fill out the worksheet, (4) explaining
pants entered the room, the experimenter divided them into two the duration of the experiment, and (5) filling out the list of
groups, they are ‘‘Treatment Group’’ and ‘‘Control Group’’. For attendees. (see the appendix)
the first sequence the experimenter divided the participants in
Experiment Sequences
randomly by asking the participants to mention the number 1,
To test H1a1 and H1a2, participants were divided into 3
and the next person is number 2, and the next person is number
groups. First group were given the total revenue information
3, and then start over. The participant who identified as number
presented in column chart (Fig. 5). Second group were given
1 are grouped into group 1, then number 2 and 3 as well. After
the total revenue information presented in table (Table 1). Third
the participant fill out the worksheet, the experimenter collect
group were given the total revenue information presented in line
the worksheet and began the second sequence.
chart (Fig. 6). All participants were asked the same question as
For the second sequence, the experimenter divided the par-
follows:
ticipants in randomly by asking the participants to mention the
number 1, and the next person is number 2. The participants a. What is the percentage growth in total revenue from 2014
who mention number 1 are grouped into group 1 which is as to 2015?
the ‘‘Treatment Group’’ (without gridlines), and the participants b. What is the percentage growth in total revenue from 2015
who mention number 2 are grouped into group 2 which is as the to 2016?
‘‘Control Group’’ (with gridlines). The researcher believes that this c. What is the average percentage of total revenue growth
randomization process has met the criteria for random sampling. from 2014 to 2016?
Hypothesis Testing To test H2 , the visual display we choose as follows: (a) 3D
To test the variance similarity of the variables in two or more graphs (b) vertical and horizontal charts (c) 3D graphs per-
groups, Levene’s Test was used. The causal effect test was carried spective. In this experiment, participants were divided into two
D. Rosdini, P.Y. Sari, G.K.P. Amrania et al. / Journal of Behavioral and Experimental Finance 27 (2020) 100347 7

Table 1
Information in the form of Table.
Year Total revenue
2012 Rp 200,000,000
2013 Rp 100,000,000
2014 Rp 200,000,000
2015 Rp 150,000,000
2016 Rp 250,000,000

Fig. 7. 3D graphics without gridlines.

Fig. 9. Column versus bar graph without gridlines.

Fig. 8. 3D graphics with gridlines.

groups. Participants in the first group were given information


presented in 3D graphics without gridlines (Fig. 7), while partic-
ipants in the second group were given information presented in
3D graphics with gridlines (Fig. 8). The 3D graph presents total
Sales information in companies A, B and C. Then, all participants
are asked to answer which company has the highest total sales.
The correct answer is given a score of 1, while the wrong answer
is given a score of 0.
Amer and Ravindran (2010) found that information presented
in two- and three-dimensional graphical display can lead to bi-
ased decision making. This statement can be seen in the graph
of Fig. 7 which does indeed lack some ‘‘anchor points’’ of three- Fig. 10. Column versus bar graph with gridlines.
dimensional space, ultimately bring viewers/decision makers to
the illusion. In this experiment, participants were divided into
two groups. Participants in the first group were given information of the ‘‘T’’ illusion, with the top bar graph reflecting the top
presented in 3D graphics without gridlines, while participants element of the ‘‘T’’. The addition of gridlines to the graphics as
in the second group were given information presented in 3D seen in Fig. 10 is to overcome the ‘‘T’’ illusion. Fig. 11 show
graphics with gridlines. The 3D graph presents total Sales infor- the distorted perspective, while Fig. 12 show reeoriented the
mation in companies A, B and C. Then, all participants are asked gridlines which alleviate the illusion by showing the columns in
to answer which company has the highest total sales. The correct proper perspective.
answer is given a score of 1, while the wrong answer is given a This research used The Self-Assessment Manikin (SAM) to
score of 0. measure the mood of participant while making decision. SAM
The combination of vertical and horizontal graphics in this is a questionnaire with picture as multiple choice to measure
experiment are presented in Figs. 9 and 10. These combinations an emotional response (Bradley and Lang, 1994). The question-
of vertical and horizontal graphics showing the characteristics naire is designed to measure three features of an emotional
8 D. Rosdini, P.Y. Sari, G.K.P. Amrania et al. / Journal of Behavioral and Experimental Finance 27 (2020) 100347

Fig. 12. 3D graphics perspective with gridlines.


Source: Amer (2008)
Fig. 11. 3D Graphic with Distorted Perspective.
Source: Amer (2008)

of accuracy compared to financial information presented in line


Table 2
Mean differences significances.
charts. The similar result found in research conducted by Cardoso
N Mean Std. deviation Std. error mean Sig. (2-tailed)
et al. (2016) which mentioned that compared to text, column
graph enhanced accuracy on decision making, followed by line
Column chart 155 20.323 .63878 .05131 .000
Table 156 26.987 .54972 .04401 .000 graphs. Also, the result of this study support (Chan and Park,
Line chart 155 18.452 .75715 .06082 .000 2015) that visual images are more accessible, memorable, and
influential compared to written information. This means that
company should presenting financial information in the form
of column graph rather than line graphs. Whether this infor-
response that have been identified as central to emotion in re-
mation presented in a presentation pitch form, or in a report,
search conducted by Lang and colleagues (Lang et al., 1993).
company should avoid explaining financial information in text.
Bynion and Feldner (2017) stated that SAM could be used to
Column graphs will give the sense of ‘‘straight to the point’’ with-
measure valence/pleasure of the response, perceived arousal, and
out any uncertainty or unclear point of numbers in line graphs.
perceptions of dominance/control. In this study we only measure
Moreover, while column graphs offer clearer understanding than
valence/pleasure of the response with the metric from pleasant
line graphs, company should choose table graphs to offer more
to unpleasant. After participant took the SAM questionnaire to
accuracy for investors in reading the information.
measure the mood, then they answered financial information
related question. H2: Graphics without gridlines will cause bias in reading financial
statements.
4. Results and discussion From Table 3 it can be seen that all participants in group
2 (graphs with gridlines) answered to the questions correctly.
H1a1 : Numerical information disclosed on table enhances accuracy While participants in group 1 (graphs without gridlines) for
when compared to column graph and line graph. nearly 50% answered to the questions incorrectly. The difference
in the average response of participants in group 1 and group 2
H1a2 : Numerical information disclosed on column graph enhances was significantly different. Next, it can be seen that the average
accuracy when compared to line graph. participants who answered the question correctly are found more
in group 2, namely participants who were given a combination of
Based on the Mean Differences Significances above in Table 2, vertical and horizontal charts with the help of gridlines. Finally,
it can be seen that the financial information presented in the the average participant who answered the question correctly are
table provides a higher level of information accuracy compared found more in group 2 (with gridlines), meaning that participants
to the financial information presented in bar and line graphs. This who received treated information presented in 3D graphical per-
result is in line with research conducted by Vessey (1991) who spective with gridlines are able to better understand and analyse
stated that tables furnish accurate (precise) values, while graphs the information presented compared to participants who received
do not. Also, similar to a research conducted by Cardoso et al. treated information presented in the form of 3D Graphic with
(2016) which found empirical evidence that compared to text, Distorted Perspective.
column graph enhanced accuracy on decision making, followed This result is in line with the research conducted by Amer
by line graphs. Furthermore, financial information presented in (2005) and Amer and Ravindran (2010). Amer and Ravindran
bar graphs provides higher accuracy than financial information (2010) stated that the addition of appropriate gridlines adds a
presented in line charts. We found no previous study discussing proper sense of visual perspective. This sense of visual perspec-
about accuracy in bar graphs versus line chart (see Fig. 12). tive act as an anchor point that ultimately lead to proportionality
The results of this study provide additional empirical evidence of the columns. The utilization of the gridlines finally can make
that in general, the information presented in the table provides a decision-makers more accurate in understanding the number
better level of accuracy, leaving aside the presence or absence of presented in the graphical display by visually trace the relative
spatial problems that are owned by readers of financial informa- heights of the columns.
tion. This study also proves that financial information presented This result provides empirical evidence that gridlines are im-
in bar graphs is more informative and provides a higher level portant and help financial report readers in understanding and
D. Rosdini, P.Y. Sari, G.K.P. Amrania et al. / Journal of Behavioral and Experimental Finance 27 (2020) 100347 9

Table 3
Descriptive statistics of 3D graphs.
No. N Mean Min Max Mean difference sig.
3D Graphs without gridline 236 0.5339 0.00 1.00 0.000*
1.
3D graphs with gridline 230 1.000 1.00 1.00
Vertical and horizontal without gridline 236 .4025 .00 01.00 0.000*
2.
Vertical and horizontal with gridline 230 .9696 .00 01.00
3D Graphic with Distorted Perspective 236 .0297 .00 01.00 0.000*
3.
3D graphs perspective with gridline 230 .5304 .00 01.00

*) Significant at α = 1%.

Table 4 inference according to Duflo et al. (2008). We assumed the control


Mood and correct answers. and experiment group based upon regression function as follow,
Mood Number of participant who answer correctly
Pleasant 119 Y =τ ·D+β ·X +ϵ (1)
Pleased 160
Neutral 319
where Y is a observed outcome of experiment group, and D is
Unsatisfied 35 a status of for each observation that recognize in binary for-
Unpleasant 8 mat 1 for treatment group and 0 for non-treatment group. X
is observation in control group. We set that null hypothesis in
Treatment Effect in experiment group for each observation tested
with randomization inference, and β is the treatment effect.
analysing financial information displayed in the form of a com-
In experiment group we applied treatment effect according
bination of vertical and horizontal graphs. This is in accordance
to question h1 _g1 , h1 _g2 , h1 _g3 , h2a _q1 and h2a _q2 where the
with the study conducted by Amer (2008) which showed that
respondent id also we test such as age, sex, semester taken,
100% of the participants chose the right graph, meaning that the
GPA to performed that our sample has homogeneity sample in
use of gridlines could eliminate bias. This finding is also similar order to reduce publication bias. We tested the treatment effect
to the one of the researches conducted by Amer and Ravindran with heteroskedasticity robust standard error, this assumption
(2010) who stated that the addition of gridline subordinates the is crucial to get robust results and relaxing heteroscedasticity
principal axis lines to remove visual illusion and also gives an bias. The β parameters were tested with p-values from two side
anchor point. This anchor points ultimately leads the decision- randomization inference test of zero treatment effect.
makers to visually trace the relative length each bar without For each indicators we performed regression method accord-
disrupted by any visual illusion. ing to Eq. (1) and hence we have about 12 running regression that
This finding can serve as incentive for companies, organiza- permute about 1000 Monte Carlo replication for each running
tions or agencies that issue financial reports to add gridlines in regression. We assigned multiple 1000 time to get correct size
3D Perspective charts displayed, so as to avoid bias and errors of our sample in regression estimation. This replication number
in decision making. This is in accordance with the finding of the is accepted noted by Fujiwara and Wantchekon (2013). When
study conducted by Amer (2008) which stated that the visual illu- the results from this replication has achieved and hypothesis is
sion in graph with the distorted gridlines biases decision making. correctly proved it is enough to show that the results robust
Therefore, the use of gridlines in 3D Perspective charts can avoid according to randomization test.
visual illusions that cause bias and errors in decision making. We depicted the results in Table 5. Before we interpret the re-
sults, first we verify the effectiveness of randomization that gen-
H3: Unpleasant mood reduce accuracy in decision making. erating covariance from randomization by valuating interaction
The mood of the reader of financial statements apparently between treatment and control group in column 2. The sample
affects them in understanding and analysing financial statements. characteristic variables such as age, male, female, semester, and
A neutral mood (number 3) that is neither too happy nor too GPA have similar characteristic between control and treatment
sad can actually understand and analyse financial statements group. It indicates by p-value of randomization of inference in
correctly. The results of this study in Table 4 also showed that un- at column 4 in Table 4 have not significant statistics at any
pleasant mood reduce accuracy in decision making. This means, level. We can confirmed that homogeneity of our sample is good.
the more depressed mood of a reader of financial statements, the When sample has similar characteristic, they will reduce bias of
more difficult they are to understand and analyse the financial heterogeneity and will produce sensitive results from the baseline
information presented. This result is different from research con- (control group).
ducted by Stanton et al. (2014). He mentioned that a positive The whole sample for both group and control have different
mood will cause people to evaluate other things they encounter age that indicates they have similar knowledge and environment
or thoughts they have more positively. Thus, can lead to correct building along with their age. Semester and GPA also indicates
decision making. Meanwhile this study emphasized that people that both sample control and treatment group have similar formal
with neutral mood produce better decision. academic knowledge as well as academic achievement.
It can be concluded that people with stable mood will make a Next, we analyse our important variable that indicates by the
better judgement in interpreting, understanding or analyse the fi- following variables that is h1 _g1 or hypothesis 1 by using bar
nancial information presented in financial statement. People with chart, h1 _g2 or hypothesis 1 by using form table, h1 _g3 or hypoth-
stable mood do not have emotional effect that can cloud their esis 1 by using line graphs, and our hypothesis testing variables
judgement, regardless the emotional is pleasant or unpleasant. such as h2a _q1 or hypothesis 2 by using 3D graphics with or
without gridlines, h2a _q2 or hypothesis 2 by using column versus
Randomization Testing bar graph bar with or without gridlines, h2a _q3r or hypothesis 2
To increase the robustness of this study, especially in ran- by using 3D graphics perspective.
domization aspect, we conducted randomization testing between According to our hypothesis that variable h2a _q1 the hypoth-
control and group of experiment. We employed randomization esis stated that the 3D graphics without gridlines will cause bias
10 D. Rosdini, P.Y. Sari, G.K.P. Amrania et al. / Journal of Behavioral and Experimental Finance 27 (2020) 100347

Table 5
Sample characteristic in control and treatment groups.
Description control mean (1) Treat.control (2) Standard error (3) Randomization inference p-value (4)
Age 19.81197 −0.0111 0.0100 0.8870
Male 1 0.0000 0.0000 1.0000
Female 1 0.0000 0.0000 1.0000
Semester 4.662447 −0.0172 0.0086 0.9190
Gpa 3.462424 0.0060 0.0122 0.8190
h1 _g1 0.3417722 −0.0265 0.0157 0.5540
h1 _g2 0.3248945 −0.0559 0.0129 0.2090
h1 _g3 0.3291139 0.0783876* 0.0075 0.0600
h2a _q1 0.5316456 −0.4701925*** 0.0000 0.0000
h2a _q2 0.4008439 −0.5690109*** 0.0000 0.0000
h2a _q3r 1.037975 −0.4945683*** 0.0000 0.0000
h3 _mood 2.383966 −0.0759 0.0153 0.3790

***Significant at the 1 percent level.


**Significant at the 5 percent level.
*Significant at the 10 percent level.

in reading financial statements according to our results in Table 1 more clearly, than who are do not. When people with pleasant
at column (2) it demonstrates that there is a difference about mood or unpleasant mood tend to be more emotional thus effect
−47% that treatment group will decreased the h2a _q1 than control their judgement in decision making.
group with more than 1 percent significant level. In variable The implication of our findings is that internally, though the
h2a _q2 we hypothesized that the columns bar versus bar graphs financial statements standard mostly has been set internationally,
without gridlines will cause bias in reading financial statements but the visual display presentation could be different. Thus, com-
according to our results it is confirmed that treatment group will panies who publish financial statement are suggested to display
decrease about −56% than control group. In last variable that financial information in graphical form with gridlines to make it
is h2a _q3r we argue that the 3D graphics perspective without easier for readers to understand and analyse accurately the in-
gridlines will cause bias in reading financial statements accord- formation displayed without any form of bias, to display financial
ing to our results it says that treatment group has decreasing information in the form of tables and/or bar graph rather than line
value about −49% than control group. It is confirmed that the graph because tables are proven to be more helpful for financial
participants in group 2 (with gridlines) answered to the ques- report readers in analysing financial information displayed in a
tions correctly and the participants in group 1 (without gridlines) complete and precise manner. Externally, investors or manager
answered questions incorrectly. who about to read financial statement and make a decision based
on it, should be in a neutral mood to avoid any emotional effect
5. Conclusion that will cloud our judgement. Also, they need to be more careful
and acknowledge that without the present of gridlines in visual
This study aims to investigate whether information presen- display, it could lead to visual illusion that result in inaccurate
tation, visual illusion and mood lead to decision making bias in decision making.
interpreting financial statement. The results of this study indicate However, our study contains one limitation in the fact that
that the information presented in the table provides a better there is finite type of visual display that commonly used in
level of accuracy, leaving aside the presence or absence of spatial the presentation of financial information. For this reason, we
problems that are owned by readers of financial information. This recommend future researchers to extend further this study by
study also provides empirical evidence that financial information conducting more thorough research on another type of visual
presented in bar graphs is more informative and provides a higher display that may create another visual illusion which may lead
level of accuracy compared to financial information presented to any misinterpretation.
in line charts. Also, that financial information displayed in 3D
graphics, combination of vertical and horizontal graphics, 3D with CRediT authorship contribution statement
perspective graphics without being assisted by appropriate grid-
line, may bias users of financial statements. Based on this finding, Dini Rosdini: Conceptualization, Data curation, Formal analy-
it can be concluded that visual bias could increase inaccuracy in sis, Investigation, Methodology, Resources, Software, Supervision,
decision making. Validation, Visualization, Writing - original draft, Writing - review
Furthermore, Dunning et al. (2017) stated that emotions play & editing. Prima Yusi Sari: Data curation, Formal analysis, Inves-
complex roles in economic decision-making. This also proved by tigation, Methodology, Supervision, Writing - review & editing.
our finding that it turns out that when participant experiencing Gia Kardina Prima Amrania: Data curation. Pera Yulianingsih:
neutral mood, they can make decision correctly; but when they Resources, Software, Supervision, Validation, Visualization, Writ-
are in unpleasant mood, they are not able to make decision ing - original draft, Writing - review & editing.
correctly about financial information presented in financial state-
ment. Schulreich et al. (2013) Hogarth et al. (2011) finds that Appendix A. Supplementary data
positive moods increase overconfidence. Noval and Stahl (2015)
found that individuals in a positive mood will be more likely Supplementary material related to this article can be found
to engage in prosocial behaviour but less likely to refrain from online at https://doi.org/10.1016/j.jbef.2020.100347.
activities that have harmful consequences for others, whereas
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Journal of Behavioral and Experimental Finance
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DOI: https://doi.org/10.1016/j.jbef.2020.100438
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Declaration of Competing Interest statements were not in- Declaration of competing interest: The authors declare that they
cluded in the published version of the following articles that have no known competing financial interests or personal relation-
appeared in previous issues of ‘‘Journal of Behavioral and Exper- ships that could have appeared to influence the work reported in
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The appropriate Declaration/Competing Interest statements,
provided by the Authors, are included below. (4) ‘‘How gender and emotions bias the credit decision-making in
banking firms’’ [Journal of Behavioral and Experimental Finance,
(1) ‘‘Banks’ loan growth, loan quality, and social capital’’ [Jour-
2019; 22C: 183–191] https://doi.org/10.1016/j.jbef.2019.03.004.
nal of Behavioral and Experimental Finance, 2018; 21C: 83–102]
Declaration of competing interest: The authors declare that they
https://doi.org/10.1016/j.jbef.2018.11.004.
have no known competing financial interests or personal relation-
Declaration of competing interest: The authors declare that they
have no known competing financial interests or personal relation- ships that could have appeared to influence the work reported in
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this paper. (5) ‘‘classEx — an online tool for lab-in-the-field experiments with
(2) ‘‘Web-based experimental economics software: How do they smartphones’’ [Journal of Behavioral and Experimental Finance,
compare to desirable features?’’ [Journal of Behavioral and Exper- 2019; 22C: 223–231] https://doi.org/10.1016/j.jbef.2019.04.008.
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jbef.2019.04.007. have no known competing financial interests or personal relation-
Declaration of competing interest: The authors declare that they ships that could have appeared to influence the work reported in
have no known competing financial interests or personal relation- this paper.
ships that could have appeared to influence the work reported in
this paper. (6) ‘‘Does financial literacy affect the value of financial advice?
A contingent valuation approach’’ [Journal of Behavioral and Ex-
(3) ‘‘Measuring costly effort using the slider task’’ [Journal of
perimental Finance, 2020; 25C: 100268] https://doi.org/10.1016/
Behavioral and Experimental Finance, 2018; 21C: 1–9] https://doi.
j.jbef.2020.100268.
org/10.1016/j.jbef.2018.11.003.
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DOIs of original articles: https://doi.org/10.1016/j.jbef.2018.11.004,
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https://doi.org/10.1016/j.jbef.2018.01.009, this paper.
https://doi.org/10.1016/j.jbef.2019.04.008, (7) ‘‘TreeRing: A GameSafe parser for z-Tree’’ [Journal of Behav-
https://doi.org/10.1016/j.jbef.2019.02.007, ioral and Experimental Finance, 2019; 22C: 90–92] https://doi.
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https://doi.org/10.1016/j.jbef.2020.100339,
this paper.
https://doi.org/10.1016/j.jbef.2018.11.003,
https://doi.org/10.1016/j.jbef.2019.02.001, (8) ‘‘Twitter’s daily happiness sentiment and international stock
https://doi.org/10.1016/j.jbef.2018.01.005, returns: Evidence from linear and nonlinear causality tests’’ [Jour-
https://doi.org/10.1016/j.jbef.2019.01.005, nal of Behavioral and Experimental Finance, 2018; 18C: 50–53]
https://doi.org/10.1016/j.jbef.2020.100347. https://doi.org/10.1016/j.jbef.2018.01.005.

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Journal of Behavioral and Experimental Finance 29 (2021) 100438

Declaration of competing interest: The authors declare that they Declaration of competing interest: The authors declare that they
have no known competing financial interests or personal relation- have no known competing financial interests or personal relation-
ships that could have appeared to influence the work reported in ships that could have appeared to influence the work reported in
this paper. this paper.
(9) ‘‘Decision making biased: How visual illusion, mood, and (13) ‘‘Subjective self-control but not objective measures of exec-
information presentation plays a role’’ [Journal of Behavioral utive functions predicts financial behavior and well-being’’ [Jour-
and Experimental Finance, 2020; 27C: 100347] https://doi.org/10. nal of Behavioral and Experimental Finance, 2020; 27C: 100339]
1016/j.jbef.2020.100347. https://doi.org/10.1016/j.jbef.2020.100339.
Declaration of competing interest: The authors declare that they Declaration of competing interest: The authors declare that they
have no known competing financial interests or personal relation- have no known competing financial interests or personal relation-
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(10) ‘‘Pure momentum is priced’’ [Journal of Behavioral and Ex- (14) ‘‘Affect and stock returns’’ [Journal of Behavioral and Experi-
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jbef.2019.01.005. 2018.01.009.
Declaration of competing interest: The authors declare that they Declaration of competing interest: The authors declare that they
have no known competing financial interests or personal relation- have no known competing financial interests or personal relation-
ships that could have appeared to influence the work reported in ships that could have appeared to influence the work reported in
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(11) ‘‘Hedging with regret’’ [Journal of Behavioral and Experimen- (15) ‘‘Herding behavior in cryptocurrencies revisited: Novel evi-
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Declaration of competing interest: The authors declare that they 02.007.
have no known competing financial interests or personal relation- Declaration of competing interest: The authors declare that they
ships that could have appeared to influence the work reported in have no known competing financial interests or personal relation-
this paper. ships that could have appeared to influence the work reported in
this paper.
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