Nama : IIS SURYA HALIM

Kelas : TD 1.4

1. OPINI
Based on the available information, GoRide Transit seems to be a convenient and
cost-effective way to travel, especially for those who need to use multiple modes of
transportation to reach their destination. The integration of ride-hailing services with
public transportation can save time and provide a smoother travel experience.
However, there are also some potential drawbacks, such as limited availability,
potential delays, and inconsistent driver quality. To make the most of GoRide Transit,
it's recommended to plan your journey in advance, take advantage of available
promotions, and provide feedback to Gojek to help improve the service. In the future,
Gojek could consider expanding the service to more cities, integrating with more
modes of transportation, and enhancing the user experience. Overall, GoRide Transit
can be a useful option for those looking for a more efficient and economical way to
travel.

2. KELEBIHAN
GoRide Transit is a service offered by Gojek that integrates ride-hailing and public
transportation in a single transaction. Some of the advantages of using GoRide Transit
include:

 Convenience: GoRide Transit allows users to purchase end-to-end trips,

combining various modes of transportation such as GoRide, trains, and buses
with just one click. This makes it easier for users to plan and complete their
journeys, especially when traveling between different locations.
 Time-saving: By integrating ride-hailing services with public transportation,
GoRide Transit aims to provide faster and more efficient travel options for
users. This can be particularly beneficial for users who need to reach their
destinations quickly or have limited time for their journeys.
 Cost-effectiveness: GoRide Transit offers a more economical option for users
by combining ride-hailing services with public transportation. This can help
users save money on their daily commute or when traveling longer distances.
 Comfort: GoRide Transit offers the option to choose GoRide Comfort, a
service that provides larger and more comfortable motorcycles for users. This
can be beneficial for users who prefer a more comfortable and spacious
seating arrangement during their rides.
 Insurance coverage: When using GoRide Transit, users are automatically
protected by Gojek's passenger insurance, which is provided in collaboration
with Allianz. This insurance coverage includes benefits such as accident
protection and is available to both Gojek account holders and non-account
holders who use GoRide services ordered by Gojek account owner.
3. KEKURANGAN
Some of the disadvantages of using GoRide Transit include:

 Limited availability: GoRide Transit is currently only available in select cities

and may not be accessible to all users. This can be a drawback for users who
do not have access to the service in their area or when traveling to locations
where GoRide Transit is not available.
 Reliance on public transportation: GoRide Transit's integration with public
transportation means that users may experience delays or disruptions in their
journeys due to issues with trains or buses. This can be inconvenient for users
who are on a tight schedule or need to reach their destinations quickly.
 Inconsistent driver quality: As with any ride-hailing service, the quality of
GoRide Transit drivers can vary. Some users may have a positive experience
with their drivers, while others may encounter drivers who are less
professional or provide a lower level of service.
 Technical issues: Users may experience technical issues with the Gojek app,
such as problems with GPS or connectivity, which can affect their ability to
use GoRide Transit. These issues can be frustrating for users and may disrupt
their travel plans.
 Lack of transparency: Some users have raised concerns about the lack of
transparency in Gojek's operations, such as the company's handling of
customer data and its pricing policies. This can be a drawback for users who
value transparency and want to have a clear understanding of the services they
are using.

4. REKOMENDASI UNTUK KE DEPAN NYA

Based on the search results, here are some recommendations for the future of GoRide
Transit:
o Expand to more cities: Currently, GoRide Transit is only available in select cities.
To reach a wider audience, Gojek could consider expanding the service to more
cities in Indonesia and beyond.
o Integrate with more modes of transportation: While GoRide Transit currently
integrates with KRL Commuterline, Gojek could explore integrating the service
with other modes of transportation such as buses and MRTs. This would provide
users with more options for their end-to-end trips.
o Improve transparency: To address concerns about transparency, Gojek could
consider being more transparent about its pricing policies and how it handles
customer data. This would help build trust with users and enhance the overall user
experience.
o Enhance user experience: Gojek could continue to enhance the user experience of
GoRide Transit by improving the app's functionality and user interface. This
would make it easier for users to plan and complete their journeys.
o Offer more promotions and discounts: Gojek could continue to offer promotions
and discounts for GoRide Transit users to encourage more people to use the
service. This would help attract new users and retain existing ones.
o Collaborate with other companies: Gojek could explore collaborations with other
companies in the transportation industry to enhance the GoRide Transit service.
For example, it could partner with car rental companies to offer users more
options for their end-to-end trips.