WELCOME TO

LONDON

'I like the spirit of this great London which I feel around me.
Who but a coward would pass his whole life in hamlets; and for
ever abandon his faculties to the eating rust of obscurity?' -
Charlotte Brontë
CONTENTS
1. WELCOME

2. STUDENT SERVICES

3. LIBRARY SERVICES

4. MENTAL HEALTH & WELLNESS

5. THE CROFTON

6. SORBONNE HOUSE

7. COURTFIELD GARDENS

8. OUR CLASSROOMS

9. SOCIAL PROGRAMMES

10-11. GETTING A UK CELL NUMBER

12-13. LONDON HEALTHCARE

14. SUPERMARKET GUIDE

15. LOCAL AMENITIES

16-17. GUIDE TO YOUR BOROUGH

18-21. LONDON TRANSPORT

22. STUDENT FAQ'S

23. USEFUL LINKS

 WELCOME
This guide contains all
you need to know about
your study abroad time
with Boston University
London.

IMPORTANT ADDRESSES
43 HARRINGTON GARDENS
LONDON, SW7 4JU
OPENING TIMES: MONDAY-
FRIDAY: 8.30AM-6.00PM

THE CROFTON
14 QUEENS GATE
LONDON, SW7 5JE

SORBONNE HOUSE
39-41 CROMWELL ROAD
LONDON SW7 2DH

COURTFIELD GARDENS
74-76 COURTFIELD GARDENS
LONDON SW5 0NL
 STUDENT SERVICES
Inspiring and Enhancing your London Experience

OUR STAFF

CONTACT US
We're here to help you to get the best out of your
PHIL CABLE
short time with us in London. The help we provide
ASSOCIATE DIRECTOR, STUDENT SUPPORT
& OPERATIONS includes the following.

MEG CULLEN
RESIDENCE LIFE MANAGER STUDENT LIFE
Give Advice
CARA KENNEDY
Answer questions and concerns
STUDENT LIFE MANAGER
Provide information
EMMA BURKE Welfare
STUDENT AFFAIRS ASSISTANT Social Programme

STUDENTLIFE@BU-LONDON.CO.UK

ACADEMICS
RUBÉN PARRA Academic Advising and Credit Transfer Issues
ASSOCIATE DIRECTOR ACADEMIC AFFAIRS Special Accomodations
Attendance and Reporting Illness
Internship Support
ANDREW LOGAN
SENIOR ACADEMIC PROGRAMMES MANAGER Coursework Submission and Collection

TOM LEACH 43 Harrington Gardens, SW7 4JU, 0207 244 6255

CGS PROGRAMMES MANAGER
Student Affairs and Academic Affairs Office Monday
BRENDAN SHINE - Friday: 8:30am-6:00pm
CGS ADMINISTRATOR

ACADEMICAFFAIRS@BU-LONDON.CO.UK
 LIBRARY
Supporting your Studies

LIBRARY SERVICES
CONTACT US
The Library is located in the basement of 43 Harrington Gardens.
We provide a welcoming, supportive and friendly environment in
which to study and get some work done. Being in the basement
means it is away from the bustle of the remainder of the building,
DAVID CROSSINGGUM and offers an almost club-like calm and intimacy, as befitting an
LIBRARIAN academic library of a prestigious university such as ours.

The library collection includes the set texts (core reading) for your
courses, plus an extremely varied and rich collection based upon
FOR ALL LIBRARY RELATED each of the subject areas taught at BU London, and a fiction
QUERIES, PLEASE CONTACT section, so there’s something for everyone.
THE LIBRARIAN DAVID
CROSSINGGUM ON The Library has 13 desktop computers and three printers. All
printing is free of charge. You can also print from your personal
DCROSSIN@BU.EDU device using the wireless printing option.

OR Naturally you can access the vast range of online resources

provided by BU libraries, such as journals, databases and much
LIBRARY@BU- more. The London library also has a unique resource called Box of
LONDON.CO.UK Broadcasts, or BoB for short. This is a UK-based TV archive and
streaming service, covering all free-to-view channels in the UK, so
AND CALL ON the range of content is vast. For more information on using this
service, visit the London Library resource guide. The guide also
0207 244 2928 highlights a range of recommended and relevant online resources
for each subject area taught at BU London, plus direct links to each,
and will aid your studies greatly. You can also find a link to the
guide, plus BoB, in each of your Blackboard course pages.

The library is open Monday to Friday and opening hours can be

found on the BU London website. We do not operate at weekends,
however local borough public libraries within Kensington are
usually open Saturdays and Sundays, and are free to use.
Mental Health &
Wellness

'Providing a path to wellness'

Dave Johnson is the on-site Psychotherapist responsible for

overseeing the Counselling service here at BU London.

The counselling service, should you require it, is an opportunity

for you to meet me in a safe, confidential setting and explore
areas of your life you would like help with.

The BU Study Abroad program has an obvious academic focus but

is also intended to develop areas of your character. Being away
from familiar surroundings, high academic expectations, and the
absence of friends and loved ones for an extended period, can
cause an overwhelming state of anxiety for some. But please
remember you are not alone and this situation will affect every
student on the program to some degree.

Whilst not exhaustive, former BU students I have worked with

have seen me for some of the following issues:

Addictions, anxiety, cancer, childhood trauma and abuse,

depression, relational issues, panic attacks, personal coaching,
religious issues, self-confidence, self-esteem, suicidality.

Whilst therapy can’t necessarily take away issues that bother you,
it can help you cope with events, and the experiences and
feelings they bring up in you. Students have told me how at ease
and safe they feel with me and that they can be themselves;
sometimes talking about issues, feelings and experiences they
haven’t felt able to share with another person.

I believe that you have the abilities, experiences and insights to

improve your own life, so my role as a therapist isn’t to fix you
but to help you discover areas for the change you would like to
make.

To make an appointment, simply drop by and see me at the

Harrington Gardens building, Tel: 0207 244 6255 or Email:
studentlife@bu-london.co.uk

Available for appointments: 10am-5pm Monday and Friday.

 W H A T ' S I N Y O U R B U I L D I N G
STUDENT LIFE

THE CROFTON Residences & RLSs

24/7 FRONT DESK & LAUNDRY FACILITIES

SECURITY
The Housekeepers sit at the desk during
the day and Security at night. You can get
your Post & Parcels sent here.
Washers & Dryers are found on the
Lower Ground Floor. Please follow the
instructions shown on the TV Screens.

KITCHEN/ LIVING ROOMS CLASSROOM ACCESS

These are found close to your rooms. The You can use the Bell Classroom whenever
kitchens include a TV, Sofa & Dining classes are not taking place. This is a great
Tables. place to study.

COMPUTER & PRINTERS

Computers access can be found in the
MacDonald room. Printing services can be
found in the library at 43 Harrington
Gardens.
5 RESIDENCE LIFE
SUPERVISORS
Living with you in the Crofton are 5
members of the Residence Life Team.

BUILDING & POSTAL ADDRESS

THE CROFTON
14-16 QUEEN'S GATE
LONDON
SW7 5JE
 W H A T ' S I N Y O U R B U I L D I N G
STUDENT LIFE

SORBONNE HOUSE Residences & RLSs

24/7 MONITORED CCTV LAUNDRY FACILITIES

The lobby has 24/7 CCTV with intercom. Washers & Dryers are found on the
Intercom will either reach a member of Lower Ground Floor. Please follow the
housekeeping or security. instructions shown on the posters.

KITCHEN/ DINING ROOMS CLASSROOM ACCESS

These are found close to your rooms. The You can use the Classroom whenever
kitchens include dining tables and chairs. classes are not taking place. This is a great
place to study.

COMPUTER ROOM 2 RESIDENCE LIFE

Computers access can be found on the
lower ground floor. Printing can be
accessed in the library at 43 Harrington
Gardens.
SUPERVISORS
Living with you in Sorbonne are 2
members of the Residence Life Team.

BUILDING ADDRESS
Sorbonne House
COMMON ROOM 39-41 Cromwell Road
On the 3rd floor, you will find the London
student common room. In there is a SW7 2DH
large TV and couches for you to use.
You can also connect your laptop to the
POSTAL ADDRESS
TV via the HDMI cord.
43 Harrington Gardens
London
SW7 4JU
 W H A T ' S I N Y O U R B U I L D I N G
STUDENT LIFE

COURTFIELD GARDENS Residences & RLSs

24/7 MONITORED CCTV LAUNDRY FACILITIES

The lobby has 24/7 CCTV with intercom. Washers & Dryers are found on the
Intercom will either reach a member of Lower Ground Floor. Please follow the
housekeeping or security. instructions shown on the posters.

KITCHEN/ DINING ROOMS CLASSROOM ACCESS

These are found close to your rooms. Some You can use the Classroom whenever
kitchens have dining tables and chairs classes are not taking place. This is a great
located inside, where as some have a place to study.
separate room for dining.
2 RESIDENCE LIFE
COMPUTER ROOM SUPERVISORS
Computers access can be found on the Living with you in Courtfield are 2
lower ground floor. Printing can be members of the Residence Life Team.
accessed in the library at 43 Harrington
Gardens.
BUILDING ADDRESS
74-76 Courtfield Gardens
COMMON ROOM London
On the lower ground floor, you will find SW5 0NL
the student common room. In there is a
large TV and couches for you to use. POSTAL ADDRESS
You can also connect your laptop to the
43 Harrington Gardens
TV via the HDMI cord.
London
SW7 4JU
 OUR CLASSROOMS
Our main offices are located at 43 Harrington Gardens, SW7
4JU. It is around a 5 minute walk from Gloucester Road tube
station and no more than 10 minutes from our classrooms
based in our residences.

COURTFIELD ROOM
(Courtfield Gardens)
74-76 Courtfield Gardens, SW5 0NL

The building is on the corner of Courtfield

Gardens and Collingham Road with the entrance
being on Collingham Road. It is an
approximately 1-2 minute walk from 43
CONTACT US
Harrington Gardens.

The classroom is situated on the ground floor to

the lefthand side as you enter the building. Map data ©2019 Google

THE CHURCHILL THE BELL ROOM

ROOM

The Churchill (The Crofton)

Room(Sorbonne House) 14 Queens Gate, SW7
39-41 Cromwell Road, 5JE
SW7 2DH
The building is at the
The building is on the Hyde Park end of
corner Queens Gate,
of Cromwell Road and approximately 10
Queensberry Place with minutes walk from 43
the entrance on Harrington Gardens.
Queensberry Place
(black door). The classroom is
situated on the ground
The classroom is floor to the lefthand
situated on the ground side as you enter the
floor to the lefthand side building.
of the lobby area.
Map data ©2019 Google
 Social Programmes

The Social Programmes give you the

opportunity to interact with your new host
country on a deeper level.

Most of our events are subsidised meaning that

not only can you attend some of the best events
and activities that London and the UK have to
offer, but you can do so cheaper! Our
programme varies every year, but we always
run a variety of trips, from Adventure
Weekends, Cultural Day trips, to Theatre and
Sports events, there’s something for everyone.
And don’t forget to attend the events your
wonderful RLSs tailored just for you!

Students will receive an email letting them

know that they can look at the social
programme catalogue and start signing up to
events. Students are not charged whilst in the
UK, costs are instead transferred to your BU
Student Accounts once you have left London. Southbank Walking Tour

Buckingham Palace Preseli Adventure Weekend

Getting a Mobile Phone

"Your perfect phone awaits!"

To purchase a UK mobile or sim card we would
recommend Carphone Warehouse (Inside Currys
on Kensington High Street). They are very used
to international students and your particular
requirements and can offer you plans with most
of the UK's main operators at very competitive
rates. (Ensure your phone is unlocked to allow it
to accept a SIM card from different carriers
during your time abroad)

As a comparison store they'll be able to talk you

through all the associated perks and benefts of
each of their networks and help find a phone
plan that suits you.
For more information:
https://www.carphone
warehouse.com

NEED OTHER OPTIONS

In the unlikely event that Carphone Warehouse don't
provide your perfect deal or phone then you can find
most major UK phone companies on the major high
streets of London, including Kensington High Street
and the King's Road.

Popular brands include Three, O2, Vodafone, Tesco

Mobile, Giff Gaff & EE. Giff Gaff have been recognised
as the UK's 'network of the year' and offer free sim
cards upon request.

As you live in London, you shouldn't have to worry

about the connection. All the operators offer a strong
signal in the capital and major cities..
 Healthcare

Doctors Appointments: BU London Students have access to the Courtfield

Private Practice and Phoenix Health.

Courtfield Private Practice

Address: 73 Courtfield Gardens, London, SW5 0NL
Opening Times Mon-Fri: 08:30-18:00 Sat: 09:00-13:00

Phone number: 0207 373 3541 (Mon-Fri 9am-6pm)

Website: https://www.courtfieldpp.co.uk
After hours numbers for medical assistance (not for booking appointments) -
0207 486 0701 or 0844 247 2479

This practice is closer in proximity for students in Courtfield, Crofton and

Sorbonne residences.

Phoenix Hospital Group

Address: 25 Harley Street, London, W1G 9QW
Opening Times Mon-Fri 09:00-20:00 Sat: 09:00am-13:00

Phone number: 020 7079 2100

Website: https://www.phoenixhospitalgroup.com/private-gp-london/

This practice is closer in proximity for students in the Byng residence.

Mental Health Care, including mental health referrals and counselling, is

only available at Courtfield Private Practice. Phoenix Health do not provide
mental health services.

1: Book an appointment: You can do this using the contact details above.
Always mention you are a BU Student when booking an appointment.

2: Attending: When attending your appointment you must take:

• BU London ID card
• GeoBlue Certificate Card

All students are enrolled onto a GeoBlue insurance plan. Courtfield Private
Practice and Phoenix Health work directly with GeoBlue so all insurance is
taken care of for you. For appointments at other clinics you should contact
GeoBlue to confirm if they can reimburse or provide a Guarantee of Payment
to that clinic. Routine dental treatment is NOT covered by GeoBlue, only
accidental damage.

GeoBlue: 0800 917 2301 (UK)

+001 610 254 8771 (US) globalhealth@geo-blue.com

IN EMERGENCIES
Dial 999 for an Ambulance or 111 for advice. If in doubt do not hesitate to
contact NHS services.

Chelsea and Westminster Hospital is open 24/7 for walk-in urgent health care
and emergencies.
369 Fulham Road, Chelsea, London SW10 9NH

The number 14 bus stops at South Kensington Station and Chelsea &
Westminster Hospital otherwise it is less than 5 minutes away by taxi.
 LONDON HEALTHCARE
Global TeleMD App
DOCTORS APPOINTMENTS
Global TeleMD™ provides convenient access to licensed
doctors around the world for remote consultations by phone or
secure video.

Address Global TeleMD is ideal for non-emergency health issues. You

73 Courtfield Gardens, must “Create a Profile” after you download the app. You can
schedule a video consultation or request a call back from a
London,
doctor through the Global TeleMD app.
SW5 0NL
Requests for a Call-back are typically responded to within 1
Opening times hour. Video consultations can often be scheduled same day.
Mondays: 8:30am – 6:00pm Medical guidance, possible diagnosis and treatment options
Tuesdays: 8:30am – 6:30pm are possible outcomes from remote consultations.

Wednesdays: 7:30am – 6:00pm

Thursdays: 8:30am – 6:00pm
STEP ONE - Book an in person appointment
Fridays: 8:30am – 6:00pm
Saturdays: 9:00am – 1:00pm

By phone
Main: 020 7373 3541
STEP TWO - Attend appointment
After hours number and weekends:
You must take with you
0207 486 0701
BU ID & GeoBlue certificate number
or
0844 247 2479
Website: https://www.courtfieldpp.co.uk

Please mention that you are a BU student when

booking the appointment.

IMPORTANT / GeoBlue
All students are enrolled onto a
GeoBlue insurance plan.
Courfield Private Practice works
directly with GeoBlue so all insurance
is taken care of for you.
For appointments at other clinics you
should contact GeoBlue to confirm if
they can reimburse or provide a
Guarantee of Payment to that clinic.
Routine dental treatment is NOT
covered by GeoBlue, only accidental
damage. Located behind Courtfield Gardens residence
GeoBlue (call collect) building on Courtfield Road.
001.610.254.8771
001.800.257.4823
globalhealth@geo-blue.com Chelsea and Westminster Hospital NHS
Walk-in for urgent health care and emergencies
369 Fulham Road, Chelsea, London SW10 9HD 24/7
 LOCAL AMENITIES
SUGGESTIONS FOR...

Restaurants: Supermarkets: Fast Food:

Ask Italian: 23-24 Gloucester Rd,
Kensington, London SW7 4SF
Little India: 32 Gloucester Rd,
Kensington London SW7 4RB
Nandos:
17 Gloucester Rd, Kensington, London
SW7
4ST
Tesco Express: 87-93 Gloucester Rd,
South
Kensington, London SW7 4SS
Waitrose: Gloucester Arcade, 128
Gloucester Rd, Kensington,
London SW7 4SF
Sainsbury’s: 158A Cromwell Rd,
Kensington, London SW7 4EJ
Burger King: 85 Gloucester Rd,
Kensington, SW7
4SS
KFC: 81 Gloucester Rd,
Kensington, SW7 4SS
Cafe Deco: 62 Gloucester Road,
London SW7 4QT

Steak and Co: Online grocery shopping at ASDA

152 Gloucester Rd, South Kensington, supermarket Coffee Shops:
London SW7 4TD https://www.asda.com
Starbucks Coffee
Da Mario 19 Old Brompton Rd, South
15 Gloucester Road, Kensington, Kensington, London SW7 3HZ
London SW7 4PP Doctors & Hospital:
PAUL Gloucester Road
Chelsea and Westminster 73 Gloucester Rd, South Kensington,
Hospital: 369 Fulham Rd, Chelsea, London SW7 4SS
Pharmacy: London SW10 9NH
Pret A Manger:
Boots Pharmacy Courtfield Private Practice: 99 Gloucester Rd, South Kensington,
128 Gloucester Road, Kensington, 73 Courtfield Gardens, London. SW5 London SW7 4SS
London, SW7 4SF 0NL
Cafe NERO:
Opticians (Eye Doctor) 119, 121 Gloucester Rd, South
Dentist: Joy Optical Kensington, London SW7 4TE
Queen's Gate Dental Practice, 8 Old Brompton Road, Kensington,
71 Queen's Gate, Kensington, London, London, SW7 3DL
SW7 5JT
*Emergency appts only Tube Stations:
*All routine appt funded by yourself Post Office:
Gloucester Road Station:
118 Gloucester Road, Kensington, Gloucester Rd, Kensington, London
London, SW7 4PH SW7 4SF
Laundry Services:
South Kensington Station Post Office South Kensington Station: Pelham St,
(Students have laundry facilities in the 41 Old Brompton Rd, South Kensington, London
basement of each residence hall) Kensington, London SW7 3JG SW7 2NB

Miracle Dry Cleaners and High Street Kensington Station:

Laundry: Money Exchange: Kensington High St,
9 Gloucester
Rd, Kensington, London SW7 Eurochange Gloucester Road Tube Earls Court Tube Station:
4PP Station, Kensington, London, SW7 Earls Ct Rd, Kensington, London SW5
4RB 9AA
 WHATS IN YOUR BOROUGH?

YOUR BOROUGH
KENSINGTON
One of London's wealthiest areas, Kensington is home to some of the capital's most famous free
museums, two Royal Parks and a huge range of fabulous shops.

People flock to South Kensington for its cluster of free museums, including the Victoria and Albert
Museum, the Science Museum and the Natural History Museum. Best for shopping is High Street
Kensington. Visit Kensington Palace to snoop around Queen Victoria's bedroom and to enjoy
afternoon tea in the Orangery. Explore Kensington Gardens, home to the Serpentine
Lake, the Serpentine Gallery and the Diana, Princess of Wales Memorial.

HARRINGTON GARDENS THE CROFTON

43 Harrington Gardens 14 Queen's Gate
SW7 4JU SW7 5JE

Map data ©2019 Google

COURTFIELD GARDENS SORBONNE HOUSE

74-76 Courtfield Gardens, 39-41 Cromwell Road
SW5 0NL SW7 2DH
(Entrance on Collingham Road) (Entrance next to 1a Queensberry Place)
 WHATS IN YOUR BOROUGH?

IN YOUR BOROUGH
The Top Sites in the Local Area

London Science Museum Hyde Park Royal Albert Hall

Exhibition Road London Kensington Gore

Natural History Museum Kensington Palace Victoria and Albert Museum

Cromwell Road Kensington Gardens Cromwell Road

Kensington Gardens The Serpentine Gallery Harrods

Kensington Gardens Brompton Road
 APPLYING FOR AN
OYSTER CARD
The Oyster card is a transit card that can be used
throughout the London transport system, which
includes the underground tube system, trains and
buses.

We would suggest all Fall and Spring students on all

programmes apply for a Student 18+ Photocard as it
offers the best savings on fares when travelling with
TFL.

In order to apply for an Oyster student photo card you

need to log onto the Oyster webpage.

It will take 6 steps to order your card. Please have your

credit card information, your personal page login, and
the high resolution picture you sent to us in London for
your personal page to hand on the computer from which
you intend to apply.

To remind you:
Photo portrait MUST BE at least 300dpi Visit the Transport for
Not bigger than 1MB London Student Oyster
Portrait of you - This means a picture of your Application Page.
face from the shoulder up. (Passport style)
Here is an example of a suitable picture format: Click on “Create an Oyster
Photocard Account”
1.5in Registration page will open
1.75 in
 REGISTRATION YOUR DETAILS
Please fill in the following: Fill in the BU London Campus address where
you will receive mail.
Your title (drop down menu)
Your first name and last name Address: 43 Harrington Gardens,
Date of Birth (day/month/year) Kensington, London, SW7 4JU
Your email address
Telephone: 0207 244 6255 (This is the BU
Then create a password (min. 6 characters) London Office number) if you do not have
your mobile number yet.
Click on 'Continue'
Click on 'Create Account'
COURSE DETAILS
Sign in and click ‘apply for a new card’ then UPLOAD PHOTO
‘18+ student photo card.’ Now you need to upload a photo of yourself
which will appear on your Oyster Card.
Fill in the following details. Please read the photo information carefully.
Find the browse button located on the bottom
Click ‘no’ under the work placement of the page to look up the photo on your
application computer then click on upload and continue.
Select Boston University
Use the Student Enrolment ID from your Your uploaded photo will be shown in a
London Personal Page (It should look like window on the page. Please click 'upload and
this sample: ABC123) continue' if it is the photo you want to use.
Select 'Full Time’
Select your start and end date in the
dropdown menu

SUMMARY
The next page will show a summary of all
information that you entered. (name, address,
email, photo etc).
Please make sure your information is correct
and you have read through the Terms and
Conditions. Confirm that you have read
everything by checking the button next to it.
PAYMENT
Please select one of the payment
methods listed. your language and the
country of your bank
Follow the payment procedure.
After you have done so, you will be a
shown an online receipt of your
transaction. which you can print out.

You will receive an e-mail from Transport for

London confirming that your application has
been received. In 1-3 business days, you will
receive another email if your application was
approved or denied.

REFUND FOR LIP STUDENTS

If you need to travel beyond the
boundary of zone 2 for your internship,
you may claim a travel subsidy for your
monthly student Travelcard. Please email
academicaffairs@bu-london.co.uk if
you have any questions about refunds.
 LONDON UNDERGROUND

GETTING AROUND ON THE TUBE

NOTE: WE HIGHLY RECOMMEND DOWNLOADING CITYMAPPER TO NAVIGATE AROUND
LONDON

- GLOUCESTER ROAD STATION IS THE CLOSEST STATION TO

THE CROFTON AND COURTFIELD GARDENS

- SOUTH KENSINGTON TUBE STATION IS THE CLOEST TUBE

STATION TO SORBONNE HOUSE
 TRANSPORT FOR LONDON

GETTING AROUND ON LONDON

BUSES

LONDON BUSES NO LONGER ACCEPT CASH,

THEREFORE AN OYSTER CARD OR CONTACTLESS CARD
IS NEEDED WHEN TRAVELLING ON LONDON BUSES.
 FAQS
STUDENT LIFE
Q. What do I do if I lose my key/damage my key?

A. If you lose or damage your key or get locked out then call the BU London Emergency Number.
You may need to pay for a replacement key if it is lost. Students who repeatedly lose keys or get
locked out could be subject to additional charges.

Q. What do I do if I lose my passport abroad?

A. You will need to notify the BU London Emergency Number immediately who will be able to provide
you with further assistance. Contact information for your nations embassy can also be found
on their website.

Q. Can I buy more than one social programme ticket?

A. Students are only permitted to purchase one social program ticket per event. They are NOT
able to purchase a ticket on behalf of BU or non-BU students, i.e Students from other London
universities. You are able to sell your ticket to another students, but please ensure you let the
student life team know so that student registers can be updated.

Q. How do I book a doctors appointment?

A. Students are able to make doctors apt by calling the number for Courtfield Private Practice or
the Phoenix Group. Please ensure you take your GeoBlue insurance card with you to ensure you
financially covered for your visit.

Q. Can I have guests?

A. Day guests are permitted, however, we do not permit overnight guests in any of the BU
London accommodation buildings. For safety and security reasons, we cannot be accountable
for persons (non-BU London students) between the hours of 11pm-9am on our premises. You will
be fined $150 for any guest(s) brought into the buildings during these times. There are local
hotels in and around South Kensington that family and friends can use.

Q. Where can I get my mail delivered to?

A. If you are in the Crofton, you can use the address, 14 Queen's Gate, Kensington, London, SW7
5JE. If you are in Sorbonne or Courtfield you can use 43 Harrington Gardens, London, SW7 4JU.

Q. Where can I find more information?

A. Check out the student affairs section on Blackboard to find lots more information regarding
your time in London.