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Test Bank For Business Communication in Person in Print Online 10th Edition by Newman Ober ISBN 1305500644 9781305500648
Test Bank For Business Communication in Person in Print Online 10th Edition by Newman Ober ISBN 1305500644 9781305500648
TRUEFALSE
1. An inclusive work environment is one that ensures all employees can contribute fully to the
organization.
False
Answer : (A)
2. Because individuals don't waste time interacting with others, they can usually accomplish more
work alone than in teams.
False
Answer : (B)
3. Using wikis for group projects usually results in more contributions from group members, fewer in-
person meetings, and better overall collaboration.
False
Answer : (A)
4. Research indicates that the ideal small team consists of around five members.
(A) True
(B) False
Answer : (A)
5. When members of a work team try to evade individual responsibility, they are engaged in social
loafing.
(A) True
(B) False
Answer : (A)
6. It is best to assume the role of reader when providing feedback on a coworker's document.
False
Answer : (A)
False
Answer : (B)
8. Groups should discourage debate about work issues because this prevents cohesive decisions
from being implemented on time.
False
Answer : (B)
9. Groupthink results when a team's cohesiveness suppresses the free flow of ideas.
(A) True
(B) False
Answer : (A)
(A) True
(B) False
Answer : (B)
11. A consensus occurs when all team members can support a particular course of action.
(A) True
(B) False
Answer : (A)
12. To build a level of trust and ease, team members refrain from engaging in small talk at their
initial meeting.
False
Answer : (B)
13. Uncertainty avoidance is more important in the United States than it is in Japan or Italy.
(A) True
(B) False
Answer : (B)
14. Team members are likely to be more open to your comments if you speak in specifics rather than
exaggerating.
False
Answer : (A)
15. Using labels such as unreliable when giving feedback in meetings focuses members' attention on
why certain behaviors are problematic.
False
Answer : (B)
16. Whether you are offering a compliment or a complaint, you should use more you statements than I
statements in communicating with team members.
(A) True
(B) False
Answer : (B)
17. When identifying performance problems, one should try to assign responsibility to a particular
member instead of to the entire group.
(A) True
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