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TOEIC Preparation lage TOEIC Preparation LC + RC Volume 1 & Volume 2 are the right books for you — those who are planning to take the TOEIC test in the near future, It is important to understand that TOEIC is not the kind of general English you have so far been familiar with. You must, therefore, know the structure of the test, especially the new test format, to familiarize yourself with the various kinds of questions and text types. Undoubtedly, TOEIC Preparation LC + RC series will meet your demand, Firstly, both listening and reading parts are presented in one book, which is very convenient for users. Each section begins with an introduction to a particular part of the TOEIC test, explaining what it is like and providing an example. Secondly, a wide range of exercises together with actual test practice throughout the book will enhance your test-taking skills, which may result in great success in the coming test. Finally, it is essential that you repeatedly do the practice tests in the book, check your work to draw experience and refer to additional materials in the same series TOEIC Preparation LC + RC series can be used in class with the assistance of an instructor or for self-study. Through the step-by-step approach to learning and using test-taking skills, you not only become comfortable with the TOEIC test but also improve your overall English language ability. About the Book About TOEIC {2% Photo Descriptions Unit OF Photos of People Incomplete Sentences ‘Text Completion Unit 12 Photos of Objects & Scenes , Reading Comprehension Unit 01 Nouns & Prenouns ee - SAE Question ~ Response Unit 62 Adjectives & Adverbs 7 Unil 63. Information Questions (1) Unit 03 Verb Tenses Uni G4 Information Questions (2) Unit 04 Active Voice & Passive Unit 05 Yes/No Questions z Voice w Unit 86 Other Types of Questions 4 Unit 05 To-infinitives 4 Unit 06 Gerunds i 22 conversations Unit 87 Participles 68 Unit 08 Conjunctions Unit 07 Business Activities Unit 08 Daily Activities 5 Unit 0? Prepositions 18 Unit 09 At Public Places 3 Unit 16 Relative Pronouns & Relative Adverbs 8 Unit 11 Subjunctive Mood CAIEE Tales Unit 19 Telephone Messages & Public Announcements Unit 12 Agreement Unit 11 Advertisements & Radio Broadcasts Unil 12 Speeches & Internal Announcements ‘Overview This section briefly introduces the main features of Part 1 of the TOEIC ‘est and an illustrative example is shown. You will look at the photo, read the four statements, listen carefully, and then choose the best answer. Important phrases in the four statements are printed in bold | to draw your attention. Exercises Two exercises in this section help you listen to typical descriptive statements in Part 1 and at the same time, consolidate the lesson in ‘the previous section. Exercise A asks you to listen and complete each statement with the missing words. For exercise 8, you will listen and complete each statement with the missing words, then choose the best descriptive statement for each photo. <5) Question - Response Overview This section briefly introduces the main features of Part 2 of the TOEIC test and two illustrative examples are also shown, Exercises Exercise A in this section asks you to listen and fill the four gapped pairs of questions and responses with the missing words. You will then choose the best response to each of the two questions after completing the gaps in exercise B. This section briefly introduces the main features of Part 3 of the TOEIC test and an illustrative example is given. Important words and phrases in the conversation are printed in bold to draw your attention. Commonly used expressions are then listed for you to enlarge your business-related vocabulary range Exercises There are three exercises in this section. Exercise A asks you to listen and fill the gaps with the missing words to complete four sentences. Next, you will listen and fill the gaps with the missing words ina conversation, then choose the correct answer to a question given in exercise B. Exercise C provides you with an opportunity to improve your skill by listening to three conversations that are commonly found con the actual test and choosing the best answer to each question iS Grammar Points Each unit in these parts presents 3 briet explanation about a particular grammar point which is frequently given on the TOEIC Reading test. Exercises ‘There are two exercises below each grammar lesson. Different types of exercises in section A help you consolidate the grammar points you have just learnt, whereas questions in section B have the same format as the ones in Part S of the TOEIC Reading test: Practice with Actuat Questions This section throughout the book provides you with various parts on an actual TOEIC test. Doing this repeatedly will, without doubt, strengthen your test-taking ability. GEES Talks Overview: Similar to the other parts, Part 4 starts each lesson with an introduction to a particular talk and an example is shown. You will reed and at the same time listen to the talk to become familiar with the text type. Important words and phrases are printed in bold and commoniy used expressions are then listed for you to enlarge your business-related vocabulary range. Exercises This section is quite similar to that in Part 3 You have an opportunity to practice listening to typical talks and choosing the correct answers TOEIC Is short for Test of English for International Communication, It is an English language test to measure the everyday business English skills of non-native people working in an international environment. Employers may use the results to make hiring decisions, promotions, or transfers depending on job seekers’ English ability ber Cre fens Der fn Photo Descriptions 6 Listening Question ~ Response 28 Comprehension Conversations 39 Talks 30 Incomplete Sentences 30, 45 minutes 495 Text Completion 16 Reading 29 75 minutes 495 Comprehension Single Passages minutes Part7 Double Passages 10 Triple Passages 5 TOTAL 7 Parts 200 120 minutes 990 The TOEIC test measures test takers’ listening and reading skills in daily work situations and activities, such as General business (sales, marketing, presentations, negotiations, etc.), Office (meetings, telechone, work procedures, etc.), Eating out (restaurants, making reservations, etc.), Health (hospitals, visiting doctors, etc), Travel (schedules, transport, announcements, etc,), Entertainment (music, art, museums, etc.) and many more In the first part of the TOEIC test, you will see six photos. Then, you will hear four statements about each one. You must choose the statement that best describes what you see in it. The statements will nat be shown in your test book and you will hear them only once. Remember! * yy Look at the photo carefully. \Y Predict possible verbs and nouns that may be heard. ’ Think of the present tenses that will be used — present simple, present continuous, or present perfect. Listen to the statements and choose the one that best describes the photo (The present continuous tense is mostly “used in the descriptive statements). _ For the photos of one person, the four subjects in the statements are alike but the verbs in them | are different. You should therefore listen carefully to the verbs. (A) A woman is wearing gloves. (8) A woman is using a shovel. (©) Awoman is watering a plant. (D) A woman is arranging flowers. onthe pe ® Listen and complete each statement with the missing words. ore % Aman - — 2 Awoman is» 3 Heis 4 She is 5 Heis____ Listen and complete each statement with the missing words, then choose the best description for each photo. A015 (A) Amanis__ apair of shoes. (A) She is a document. (®Amanis ee (B) She is _ : (Aman is (©) She is __a laptop. 12 | For the photos of two people, the subjects in the statements may be different because each person may be doing a different action. : Correct answer choices generally describe what the people in the photos are doing together _ or what each of them is doing. You should thus listen to both the subjects and the verbs in the | descriptive statements. (A) They are sitting next to each other. (8) They are signing their names (C) They are fixing a computer. (D) They are looking at a laptop. 4 Listen and complete each statement with the missing words. Aor0s 1 They — into a truck, 2 They. a microphone. 3 The women ____ _toa sink, 4 The men _. 5 The people _ - _ 5 Listen and complete each statement with the missing words, then choose the 01-08 (A) They some vegetables. (A) The men - (B) They ____ - _ (8) The men (© They ona » ©)Themen a picture of the 13 photos of more than two people, the correct answer choice will be the statement that describes the general action or state of some or all of them. You should therefore preview each | photo and then listen carefully to the verb in each statement. choose the best answer. (A) They are sitting at an outdoor table. (8) The people are hiking in a park. (C) One of the women is holding a basket. (D) Some women are having a picnic. Set heute a De i ee ou & Listen and complete each statement with the missing words. 0-08 arg moving _a painting. ~.. a newspaper. is taking a book ___earts ® Listen and complete each statement with the missing words, then choose the best description for each photo. H0108 (A) Aman (B) Some people are___ at under a tree. a - © _____. food on her plate. 14 Read the following to familiarize yourself with some action verbs that are frequently found in descriptive statements. ® The man is instalting a projector. @ The doctor is examining a patient. ® The woman is lying on the grass. @® The men are facing each other. @ The man is leafing through his notebook. ® Some men are unloading packages. @ The man is wheeling the cart into the room. ® He is vacuuming the stairs. @ A lot of people are boarding a train. © The woman is watering the flowers. a) ® oO o A B) © (0) (A) (8) © ©) ” (8) C (0) - @ Photos of obje | Generally, photos of objects in such places as bookstores, libraries, stores, restaurants, kitchens, | bedrooms, and living rooms are usually taken in close-up. The vocabulary items that are not (EERE stoner related to the photos are mostly incorrect answer choices. nee us (A) The curtains are closed. (B) Lamps are standing on the floor. (©) A table is surrounded by chairs. (D) Some pictures are being hung on the wall. 4 Listen and complete each statement with the missing words. Peee-02 1 Cars ~ onthe 2 Flowers _ : 3 Food __ona ae 4 Some suitcases 5 A projector wav in the lobby. the © Listen and complete each statement with the missing words, then choose the best description for each photo. nes (A) A personal trainer _ _ (A) Trees (8) Some _—______inarow. (6) People (atv from the (©) Cars _____ of the road. wall 18 @ Photos of Scenes | _ | Photos of scenes such as roads, parks, lakes, beaches, airports, train stations, junctions, outdoor : cafeterias, and department stores are most commonly shown in Part 1 of the test. Generally, |. photos describing scenes may mention objects involved. So, you should observe the photo | carefully and predict some vocabulary items that may be heard, Atte (A) Some passengers are hoarding a train. (8) A train has stopped at a station (C) Some buildings are located near a bridge. (0) Trees have been planted near the trai tracks. Listen and complete each statement with the missing words, A206 1 Adoor ______ open. 2 Some boxes __next to a chair. 3 Labels _ __ to clothes. 4 Some people _ - in front of a building. 5 Atruck ______ at an intersection. © Listen and complete each statement with the missing words, then choose the best description for each photo. Ann (A) Beach towels ona chair. (B) Parasols (C) A group of people under the bridge ina_ _onthe — (C) There are some trees (B) The houses 19 Read the following to familiarize yourself with descriptive statements that are related to objects and scenes. @ The tourists are holding on to the railing. @ The waiter is sweeping the floor. ® A worker is painting the pavement. ® Acar is parked next to a curb. i © Kelly is learning flower arranging. ® Tim is trimming the lawn around the flowers. @ There is a grocery store next to the post office. ® Some flowers have been planted in a pot ® The man is painting the ceiling blue. @ All the seats are occupied at an outdoor café. 20 8) © 8 a (0) © ®) a) (c) oO) ®) (A) 2 Question — Response Part 2 of the TOEIC test consists of 25 items numbered from 7 to 31. Each test item consists of a question or a statement followed by three possible responses. Your job is to choose the best response to each question or statement There will be no written questions/statements and responses but the statement Mark your answer on your answer sheet. Therefore, to find a correct answer, you have to pay close attention to the question or statement and the speaker's intention. Remember! * uw You should listen carefully and remember the question word. \ Statements that have words or expressions similar to those in the questions are very likely to be incorrect answers. You should often practice questions of this kind so that you can be more successful in the actual test. Questions with the question word Who are used to ask about whe is the subject or object of an action. Most correct answers will mention a person’s name, a profession, a titfe, a position, or a company’s name. EES Listen and choose the best response to the question. 4. Who = Object ©. Who did you meet at the seminar? (A) Sam will go to the seminar. + Thedivsion heads (B) I don’t know who he is. * Me. Thompson. (© Our vice president. 2. Whe = Subject ©. Who is in charge of the Accounting Department? (A) Our new manager. + ithasn’tbeen decided yet. + (haven idea (8) He is a very responsible person. (© She will be an assistant director. 4 Listen and fill the gaps with the missing words. ase 1%___ will be _.the A: Mr. Cooper, __ of the ? Accounting Department. ___ should | _ ______ the problem? A: You should _ _ . will ? A will do that, from? A: The © Listen and fill the gaps with the missing words, then choose the best response to each question. ____ the news first? 2.____ did you decide to _. —__ (A) We yet. 8) Ms. Jimenez. (8) Jack wasn’t __ the team. ______ the news © the. 28 EXESIES (steno 1 21, Whai seems to be wrong with this photocopier? ~ Questions with the question word What are used to ask about costs, time, opinions, colors, weather, etc,, and it is also used as an adjective when a certain noun follows it. When What is used as an adjective, the noun coming after it is very important because it will decide on different types of responses. Therefore, you must listen carefully to the noun that follows What. Question with What (A) have no idea, + thas runout of paper. (B) Yes, | pressed the wrong button. + There isa paper jar. (©) We need to get a new coffee machine. 2. Question with What + noun What time should we meet? (A) The meeting is postponed. + How about To'eloek? (B) Let’s meet at 3 o'clock. + Anytimeyouwant (C) That would be nice. A Listen and fill the gaps with the missing words, 0805 10: ___are you _ _ do after work? A:| don’t have anything planned yet 2a: __ will you be arriving? A: Probably in the morning, 3a with this package? A: Please are you looking for? A: would tke to do promotional work. Listen and fill the gaps with the missing words, then choose the best response to each question. 08-08 do you usually _ the new manager? 8 in the morning. (A)He a - (Bi met him __ a (C) 1am going to _ oO _ this is the _ a7 _| There are two types of questions starting with Which: Which + noun and Which of the + plural | noun. You must listen carefully to the noun following Which to be able to choose the correct answer. EEEESES ston 3, Which + noun 2. Which computer is yours? (A) The one next to the copy machine. | = Theone that Sarah's using (B) | didn’t buy it yet. ___Mine sin the ather oie (©) You can have it fixed here. 2, Which of the + plural noun 1. Which of the monitors would you like to purchase? (A) The cheapest one. The newest one, (B) These monitors are in such demand, + Weshard to deci, (©) We can't afford two. 4 Listen and fill the gaps with the missing words. 008-08 To would you 2 & very much about 2G asmore a from Missouri, experience? 3a: is going to write the memo? A: 40: _.do you prefer? A: The one _. ® Listen and fill the gaps with the missing words, then choose the best response to each question. 7403.09 T______areyougoingtohiretodo = 2 is more? research? @I the HR manager. A we usually with. (8) The one with the (He doesn’t have (8) They have a___ (C) Ihave been . 28 Lae ces cy Read the following to familiarize yourself with typical expressions indicating departments or positions. ® The board of directors will make the final decision, @ The marketing division is over there. ® Mr. Johnson is my supervisor. ® Sales representatives are going to attend it. © The vice president will give a speech: : ® There are three candidates for this position. @® Where is the Personne! Department? © He will join the Purchasing Department next month. ©® The new editor wanted us to have a meeting. ® Mr. Tilman, the Marketing director, is going to leave the company. oo 10. Mark your answer on your answer sheet. Mark your answer on your answer sheet. Mark your answer on your answer sheet. Mark your answer on your answer sheet. Mark your answer on your answer sheet. Mark your answer on your answer sheet, Mark your answer on your answer sheet. ‘Mark your answer on your answer sheet. Mark your answer on your answer sheet. Mark your answer on your answer sheet. (A) (A) (A) (A) @ A) @) A) (A) @) @) ©) (B) (8) (B) (8) (8) (8) (8) (8) 1) © © © © () 9) © © © | The question word When is used to ask about time, such as parts of day, times of day, days, _ | dates, years, and decades, Phrases of time such as at 7:30, in the afternoon, 3 days ago, and last | month are certainly the correct answer choices. Other correct responses will depend on the verb Egeleiiess Ust 1. When +a form of te be + subject 3. When is the deadline for the project? (A) Next Friday. + Actually, itwas yesterday, (B) We are behind schedule. + Intwo weeks, (©) We will figure it out. 2, When 4 auxiliary verb + subject + verb. 2. When will the closing ceremony be held? (A) It is tomorrow at 10. + Ithas been canceled. (B) The case has been closed. + It wes already held, (©) | will attend it for sure. Ce ath Week . q \ Listen and fill the gaps with the missing words. foun 1a _ do you leave? a you the laundry? A: 3.0: When do we _____ the supplier? ter the __ the purchase. 40 do you think Jennifer ? _ this Saturday. Listen and fill the gaps with the missing words, then choose the best response to ‘each question. Antes, the 2 doyou think you can Thursday. aad soon. (At Mr Lee. ee. (82)____hasn’tbeen______yet. (© You 32 @ Questions with WHERE The question word Where is used to ask about the location, place, and direction of people = or things. Most correct responses are phrases of place, location or direction such as abroad, _ downtown, or in/into the meeting room. | When a modal verb like will, can, or should is given in the question, you have to listen to the | | subject and the main verb in order to choose the correct response. ee Alsteti and choose the 6 1, Where (osation) st Fesponse to the questi Where can I find the quarterly report? (A) In the filing cabinet. (B) | can’t find it (©) To the seminar. 3 Ask the secretary. Thave avides 2. Where (direction) 4 2. Where are we heading? (A) At the bus terminal. Weare going to the banquet (B) To the convention center. | 7 Wsup to you ©) I had it before. ees it Pe a) a Listen and choose the best response to the question. Noes 1Q:_____1__ for more information? A: Go to the you to stay? Al near here. Mr. Hampton Ai He is Boston the brochure? Tom . Listen and fill the gaps with the missing words, then choose the best response to each question. 4-06 1 ____ this printer? 2 are we ? (A) tran (AI. a table at an ®! ®! already —__ (©) Over there the desk (C) We should The question word Why asks about the reason for an event, a condition, a problem, or a change of something. Responses to this question type certainly provide a reason or cause. You must pay attention to the question starting with Why don’t you/we + verb...? because it does not ask about a reason but js an invitation or a suggestion. You should listen carefully to the bare infinitive in the question. 1. Why (reason) ©. Why did you quit your job? (A) | was not satistied with the salary. + Hound abetter one (B) | decided to quit my job. + Ihactowork overtime al he tine, (©) | believe | did 2, Why don’t you + verb (suggestion) 2. Why dor’t you postpone the meeting? (A) Because I didn’t attend it. + How aboutjust canceling? (8) That's a good idea, + We need to ask the manager frst. (C) | didn’t get the agenda. \ Listen and fill the gaps with the missing words. 10408 10 _ enjoy your new job? A: |had 20 leave alittle early? A Sounds good. 30: for the presentation? Ar} 4 ____ did you — 2 A: Ijust wanted to ___ a © Listen and fill the gaps with the missing words, then choose the best response to each question. 106-08 1 ____. weren't ______ this time? 2 a ___ to the director? {A)________ was not that good. (A) I didn’t it (B)He lo (The was (©) He was __ 34 @ ouestionswithHow There are two types of questions with How: 1) How + be/auniliary verb + subject + main verb. \ asks about the condition of somebody/something or methods/means of transport. 2) How + | adjective/adverb asks about frequency, a quantity, a distance, etc. You, therefore, have to listen carefully to the main verb, adjective or adverb to be able to choose the correct response, Listen’ and choose tie best responsé to the: question. 1, How + te/auxiliary verb + subject + main verb (condition, method) How were you able to contact him? (A) called his coworker. + Hound his phone number (B) He couldn't locate the position. + He-contacted me st. (C) They were able to get it. ¥ . 2. How + adjective/adverb (frequency, quantity, distanca,,..} ©. How often do we have those computers checked? (A) Every two months + Only when thera isa problem, (B) We contacted the technician. + Lamnot really sure about (C) | haven't seen them for quite a long time. - ce es leet ater tal Pen: eeu Listen and fill the gaps with the missing words, PoOHtt 10 isthe_ inthe —? BHeis his job. 2a the nearest station? A: You can . 3a have you this company? A: a 40: can|___the results _____? a this Friday. Listen and fill the gaps with the missing words, then choose the best response to each question. Poe? 1 can we 2 _ did we get last week? (A) We need (A) I didn’t ——— (B)The are (8)__thad expected. ©) —___ (©) We should Read the following to familiarize yourself with typical expressions that are related to traffic and transport. @ The police officer is directing traffic. ® His car © How long does it take to commute? ® | couldr’t find a direct flight. © Check your belongings before we © Jack is going to give me a ride. @ We need to call a mechanic right away. { ® We are h for the bus terminal. ® | will drop you off at the train station. ® You should turn right at the intersecti 10. |. Mark your answer on your answer sheet Mark your answer on your answer sheet. Mark your answer on your answer sheet. Mark your answer on your answer sheet, Mark your answer on your answer sheet, Mark your answer on your answer sheet. Mark your answer on your answer sheet. Mark your answer on your answer sheet. Mark your answer on your answer sheet. Mark your answer on your answer sheet. @ A) A) (A) @) A) (A) (A) 1) A) (8) (8) (B) (8) (8) 8) () () 8) (B) © © © © © © © © © © 37 | Be/Auxiliary Verb a Questions with a form of the verb be (is/are/was/were) or with an auxiliary verb (do/does/ | _ = did) are called Yes/No questions. Correct responses usually start with Yes/No and are followed : _ by an explanation. In some cases, Yes/No may be omitted. You, therefore, do not have to pay = | too much attention to the forms of responses but should first listen carefully to understand the question. p Usten and choose 1, Verb Be: Is + subject ©. Is Mr. Ho in charge of customer service? (A) Yes, he is managing it. (B) The survey will be done, (©) No, everybody is busy. Tent + Yes, Is therea problein? + No, Ms, Taylor is. 2, Ordinary verb: Dic + subject + bare infinitive ©, Did Tim call someone to repair the copy machine? (A) To upgrade the machine. * dorthinkso (®) Yes, a technician is on the way here. + Yes, that’s what ha tome (C) No, | said three copies. —_ A Listen and fill the gaps with the missing words. Dos02 10: any ___ to Boston? A: No, they any mobile phones? A the - the staff dinner last night? A: Yes, it wasalot_——— — the. report? A: I'm not, but Chris is, © Listen and fill the gaps with the missing words, then choose the best response to each question. 00503 1 ___ Mir. Cox _on Monday? 2 Jane to the bank___ the (A) He is the —. checks? B)No, he —. one City Hall (©) Yes, he () Yes, _ that this morning. (©The bank __ 4 o'clock. 40 @ Que stions with Modal Verbs oo © Questions starting with a modal verb (can*/could, should, will /would) are also called Yes/No questions, Those beginning with Can/Could/Will/Would you express requests and those with Should + subject + verb... indicate suggestions or advice. EAST tisten and choose the best 1, Request: Gould you + verb? Could you help Lisa organize the client files? aes (A) Sure, as soon as | finish this report. + Pm afraid can’t (B) You helped me a lot. + Of course. No problern (© Yes, they are on their way here. ct + bare infinitive? 2. Suggestion: Should + subj Should we make a new company logo? (A) Next to the main entrance. + Yes, personally think so. (B) No, | majored in art. + Let's ask the PR team, (C)1 think the current one is fine. Listen and fill the gaps with the missing words. 105-05 10: you Mr. White the invoice? A: I'l right away. 20: we_____onliine advertising? K _____ it in the meeting. 3Q:___we the new Italian restaurant tonight? A: I'm sorry, but | __ there 40; you __ tothe sales team? A Sure, _ fen and fill the gaps with the missing words, then choose the best response to each question. 1405-08, you___ this . before the press conference? (A) No, I don’t have a_ (B) Yes, it was ___ (C) Yes, Friday 4 | Questions in the present perfect tense (have/has + past participle) are used to ask about completed actions or experiences. Questions with the structure is/are/was/were + subject + past participle are in the passive form. With such questions, you have to listen carefully to bath the tense and the subject to be able to choose the correct answer. Listen and 1. Present perfect ‘choose the best response te ©, Have you seen my laptop anywhere? ome (A) | have seen him a few times. + Yes, itwason the chair (B) Where did you last use it? | + Bida’t youuselt an hour ago? (©) Sorry. It is sold out. 2, Passive ©, Was the meeting agenda printed out yesterday? (A) Yes, Kelly did it. | + Ask Nir Park (8) The printer is on the second floor. No. Lenais doing itrow. ©) The meeting was productive. Listen and fill the gaps with the missing words. 06-08 1 you. those packages _ 2 AYes, _High Street __ now? AYes, it’s __ — the books _ A: Yes, they ___ Janet __ the training program? A: |am 5 Listen and fill the gaps with the missing words, then choose the best response to each question, 0405.08 1 you the French restaurant 2_____ the registration forms _____? on Broadway? a — _all the . @l a busy street. (B) No} . your mail (B) Yes, — — (C) They ____ yesterday. (C) Friday is 42 Cpe ey Read the following te familiarize yourself with typical expressions that are related to accounting and investment. @ Once you sigh the contract, you cannot cancel it. @ The annual audit will be coming this Thursday. @ Ms, Williams has invested in Chinese stocks. © The advertising campaign turned out to be very profitable. @ The article explained the benefits of online training programs. © The quarterly report will be released this afternoon. ® @® The new accountant deals with tax returns, © Can you fill out the evaluation form by tomorrow? ® Surprisingly, the budget proposal for next quarter was rejected. ® There were approximately 40 investors there in total. 44 |. Mark your answer on your answer sheet. . Mark your answer on your answer sheet. . Mark your answer on your answer sheet. Mark your answer on your answer sheet, . Mark your answer on your answer sheet. . Mark your answer on your answer sheet. , Mark your answer on your answer sheet, . Mark your answer on your answer sheet. . Mark your answer on your answer sheet. |. Mark your answer on your answer sheet. (A) (A) A) (A) (A) Cy) A @ @ ) (8) (8) () () (8) @) (8) (8) @) @) © © © © © © © © © © N egati -. Anegative question starts with a contracted negative form of the verb be/have, a modal verb, or an auxiliary verb do/dees/did to express surprise. & A tag question consists of an affirmative statement with a negative tag or a negative statement | with an affirmative tag, You should not be confused by these two forms of this question type: just respond according to what is true to the fact. E Hes 1. Negative question isten and choos 2. Haven't you already booked a flight ticket? a - (A) No, twas too busy. + Yes, afew days ago (®) Yes, all the tickets were sold out. Lt hilo thattthis ev (© My suitcases are full 2, Tag question 1. The dental clinic is open on Saturdays, isn’t it? ‘Secure (A) The dentist was excellent. + Yes, butit closes quite early. (®) Yes, until 2 P.M. | ttused tobe (© The doctor's office is closed now. Ce ce Nou didn’t seaner ® Listen and fill the gaps with the missing words. 005-02 1a: _ you _______.... the new software? me. 20:You__. _ to the staff, _ _? A: No, Andrew did, 30: you. the company banquet? A: Yes, Mr. Simpson and | _ 4.0: The fax machine on the second floor__., __? & itis © Listen and fill the gaps with the missing words, then choose the best response to each question. 6-03 1 ____ be sunny today? 2The _______ was very (A) That’s (A) Yes, | alot. (B) Yes, itis___ (B)l___ it was . «C) We are © itwas 46 @ Requests & Indirect Questions ~ | Questions starting with Would/Can you are used to ask the second speaker to do something, a while questions with How/What about/Why don’t you...? imply suggestions. __ Indirect questions such as Do you know/Can you tell me + subject + verb...? are often used to ask in a polite way. ‘Listen and choose the best response to the question. = Oem 1. Request Would you like to lead the marketing seminar next week? memes (A) Sure, I'd be happy to. + Fould, but | can’t (B) The marketing strategies were weak. + Sorry. ibe on vacation © Yes, | attended the seminar. . 2. Indirect question - 2 Bo you know wito this briefcase belongs to? (A) No, it is mine. + That looks like mine, (B) Why don’t you ask the receptionist? « Leave itwith the receptionist. (© Yes, at the department store. isgstane. ~— ® Listen and fill the gaps with the missing words. 1.05.05 TQ _ led the budget presentation? A: Yes, Ms. Lopez __. 20 _____ the new employees this Friday? A: That____ really BO they will announce A: 30 minutes. the contest winner? 4a to the concert on Saturday evening? vd _, but | willbe Listen and fill the gaps with the missing words, then choose the best response to each question, 406-06 1 the new product on TV? 2__ when Dr. Morgan is......? (A) Because the. (a) __ this Friday. (B)He atall. (B) Ineed to (Qitis___ the marketing plan. (C) Is the . 2 a7 : S : __ Or questions ask the second speaker to choose one out of two (sometimes three) options. They | always contain the conjunction or. Responses to this question type usually name one of the options or neither of them, different ways according to each particular situation. i 4.'OF question ©. Do you like the blue jacket or the brown one? (A) I prefer the blue one. (B) Samis going to buy it. (C) | haven't worn it yet, 2. Slatement 2. The quarterly business report will be released this week. (A) Ihave no time, (B) Because of the contract. (C) | can't wait to read it, | | Statements are the most difficult question type in Part 2 because they may be responded in | + Neltherof them, | + Howabout the red one? + Hminterested in seeingit. + Heshoulg have been released last weak. | % Listen and fill the gaps with the missing words. 06-08 1 Q:The_ is_ ____ property. Ait was okay — 20:Areyou_____ in November _ December? A: We . 30: With you__Ms. Williams, or PAE already. 40:1 think we should _ __on the deadline, &: | think we can © Listen and fill the gaps with the missing words, then choose the best response to each question. 106-09 1 - take the subway 2 The manager has the to the stadium _ _? product ee. (A) Either one is fine with me. (A) did he __ here? @®l_ - this morning. ®)_____? (No, |__ ol 48 Read the following to familiarize yourself with typical expressions that are related to business and marketing. @ The company launched a new product onto the market. @ Nick works at an insurance company as a sales representative. ® Nowadays, most companies advertise on the Internet. @ The workshop will include a demonstration of the new accounting software. ® The hotel provides complimentary movie service. - > ® The company conducts customer surveys on a regular basis. @ There was a man distributing leaflets to pedestrians. @ The business course was organized by a famous entrepreneur. ® Gift certificates are becoming a popular gift among young people. ® Mr. Morris is planning to put his house on the market. 10. 50 Mark your answer on your answer sheet. Mark your answer on your answer sheet. Mark your answer on your answer sheet, Mark your answer on your answer sheet, Mark your answer on your answer sheet. Mark your answer on your answer sheet. Mark your answer on your answer sheet, Mark your answer on your answer sheet, Mark your answer on your answer sheet. Mark your answer on your answer sheet. @ “@ A “A A) A) @ ) A) (A) @) @) @) @®) ) ®) (B) ®) ®) (®) © © «) © ©) ©) «) ©) «© © CSS _ 7 . a Conversations Part 3 of the TOEIC test consists of 39 questions numbered from 32 to 70. You will hear some short conversations between two (sometimes three) people. You then read three questions about each conversation in your test book. There are four possible answer choices for each of the questions. Your job is to choose the best answer and mark the correct letter on your answer sheet. The common topics in this part involve business activities and daily life. Remember! * yy Preview the questions and their answer choices before listening Before listening, you should preview each set of three questions about each conversation to predict what you are going to hear. yy Look for the key words in the questions While previewing the questions, you should identify the key words in each of them so that you will later focus on the right parts of each conversation while listening. uy Identify rephrased words Most correct answer choices use paraphrasing, so you should be able to recognize ‘rephrased statements. * Time yourself Timing is very important. You must decide on the right answer choices at once, For any question that you are not sure about the answer, just guess and choose one, then move ‘on to the next question. @ Business Activities Part 3 consists of short conversations in business-related context. You will not see them in your test book except a set of three questions about each conversation together with four answer choices. Your job is to choose the best answer to each question and mark the correct letter on your answer sheet. Before listening, you should preview the set of questions to predict what you are going to hear. Also, you should identify their key words to focus more on the right parts while listening, Can i talk to the assistant manager? He is in a meeting at the moment. Ws urgent. | have a lot of things to talk about the sales report. zee Allright. | will see what I can do. GREE be in a meeting hand in (= submit) last quarter on sick leave an increase in sales ‘out of order get promoted a decrease in sales sales report — — sale’ figures promotional campaign audit report Listen and fill the gaps with the missing words to complete each sentence below. 07-02 1 Did you________ the sales report already? 2 Mr. Welder is on 3 The copy machine is _ 4 Why don’t we discuss for next year? 5d Listen and fill the gaps with the missing words, then choose the correct answer to the question. 07-03 iM Are you currently — fon your ? W. Not at this moment. | have other things to 1 Why aren’t the woman doing her report? (A) She is busy with other work (B) She has to take care of her baby. Listen to the conversations and choose the best answer to each question. 0807-04 1 Why does the man say, “lam not sure”? 3 What is going to happen this afternoon? (A) He is very busy doing some other work. (A) They are going to write up a report. (B) He is new to the company. (B) They are going to meet to discuss a (© Someone else is working on the report problem. © * (C) They are going to ask the sales ee representatives to go over a repdrt. bbe usy with (= be tied up) voesbsay had better go over be in trouble sales ceport hand in awful have a meeting 2 What does the woman suggest doing? (A) Calling a technician again (B) Getting a new copy machine (C) Keeping the copier for a long time Voesbary keep «ing break down technician take a look at for too ong. 55 ~~ Some other common topics in Part 3 include seminars, presentations, training, welcoming and __ farewell parties. If you know the vocabulary that is commonly found in these topics, you can + easily understand the conversations of these types to choose correct answers. You should apply the same strategies as previously mentioned. Pie conversation M_ You remember the workshop is taking place next Friday, don't you? W Is everyone required to attend? MI think so. W But | am afraid | can’t make it to the workshop. | am supposed to give a presentation in San Diego. Ee oe take place/be held a keynote speaker make it to be scheduled to give a presentation/speech _trainer/trainee farewell party Q8A session organizer training session - give an award participant ®@ Listen and fill the gaps with the missing words to complete each sentence below. 07-08 1 When is the next annual conference going to _ ? 2.| am afraid | can't — ____ the seminar. 3 How many are expected? 4A QBA session _ 56 Listen and fill the gaps with the missing words, then choose the correct answer to the question. Poor-07 M Are you going to attend the next month? W. | am afraid not. | may have to : around that time. Why isn’t the woman joining the trai (A) She is not interested in the topic. (B) She has another event to go to. © Listen to the conversations and choose the best answer to each question. oor48 1 What does the woman suggest the man do? 3 What is the woman preparing? (A) Organize a conference (B) Give a speech at a conference (©) Find some good public speakers (A) A retirement party for a colleague (8) A welcome party for a new employee (© A training éourse for managers abi: useing . + sive a speech retire how about a farewell party be good at sometime next week 2. What are the speakers mainly discussing? (A) A training schedule (8) An upcoming meeting (©) Preparing for a conference very training session check with extension a7 Read the following to familiarize yourself with the typical expressions that are related to office equipment and events. @ We need to replace the cartridge. @ Where can | purchase some office equipment? ® The technicians are installing new software. @ The paper shredder is not working well. ® The printer is out of paper. @ Where are the supplies that we ordered yesterday? @ | couldn't make it to the reception. ® There is going to be a farewell party for the director. ® When is the company awards banquet scheduled to happen? @ You are not supposed to use your cell phone during the training session. Practice with Actual” Questions 1, What problem does the woman have? a (A) She can’t print handouts in the office. (B) She is not ready to give a presentation. (C) The copy store is not open yet. (D) She doesn’t have time for lunch. 2. Where is the copy store located? (A) Across from their building (B) Next to the bakery (C) Near the restaurant 5 (D) On the corner 3, What will the woman do after lunch? (A) Go to the bakery to get a refund (B) Schedule a workshop for tomorrow © morning (© Have her handouts printed at the copy store (D) Call a technician to get the printer fixed Why does the woman say, “I can’t say for sure”? (A) She is not the only one working on the project. (B) She is not familiar with the promotional campaign. (C) She hasn't talked to Jennifer for weeks. (D) She has no idea what is going on at ‘the company” f What is the woman’s presentation about? (A) Sales plans for next year (B) Next year’s promotion plans (©) Presentation skills (0) Management solutions What does the man want the women to do? (A) Send the materials to the manager (8) Copy the materials for the participants (©) Send the materials to him (D) Finish the preparation as soon as possible 59 | Some conversations related to shops include buying something, asking where a certain item is, and exchanging or returning items that have been bought. If you are familiar with the expressions that are related to shops, you can easily understand the conversations and will be | able to choose correct answers. You should also apply the strategies mentioned in the overview. ee peel ciee oly Hello, | would like to place an order for some notepads and pens. | need 50 of each. And I want them no later than next Thursday. M W_ How many do you need? M Ww | can do that. Do you want me to have them delivered to your office? have something delivered make 2 payment on sale lace an order p for sale out of stock in stock pay a bill get a discount exchange promotional coupon new arrivals. Listen and fill the gaps with the missing words to complete each sentence below. — on 2 Lam sorry, but 3 I didn’t Sorry, but itis. 2 are on sale. © Listen and fill the gaps with the missing words, then choose the correct answer to ‘the question, 08-03 IM fam sorry to say this, but I ~Twould like a -W.. No problem. We have Q Why does the man want to exchange the dress? (A) He would prefer a different color. (8) He wants a bigger size. © Listen to the conversations and choose the best answer to each question. Mo 08-04 1 Where is this conversation taking place? E (A) Ata store eens (B) At a customer service office (© Ata print shop 3 (0) Ata station z Perr veal: aisle ssationery 2 What does the woman want to do? 3 Look at the graphic. Where does the man (A) Exchange an item want to go next? (B) Get a refund at (© Have an itern fixed @)2 (D) Get a new pair of shoes ©3 4 vacua Aarop by pharmacy toothache get worse The topics related to restaurants include booking, ordering, and giving opinions about food or _ service. If you are familiar with expressions frequently found in these contexts, you can easily | understand the conversations and will be able to choose correct answers. Sample CIN eEuiipe attention to the. M_ | booked a table for three. The reservation is under the name of Sarah Chang. W > Sorry, but your table isn’t quite ready yet. Would you mind waiting at the bar? Mi Of course not. We are not in a hurry. GUESSES have a meal make a reservation appetizer main course beverage "refreshment cafeteria ook a table “steamed/griled dine grab abite to eat party A Listen and fill the gaps with the missing words to complete each sentence below. 1 We're _ __ at the moment. 2 Where should we ____ our clients? 3 | would like the Alet’s go and to eat. 64 7408-06 © Listen and fill the gaps with the missing words, then chaose the correct answer to the question. A 0807 ‘M. Hello. This is Sam Anderson. and | think | there. W You dic? uM _ at your restaurant the other night, that night? ina booth in the back, © Why is the man calling? (A) He wanted to make a reservation. (B) He left one of his belongings in the restaurant, Listen to the conversations and choose the best answer to each question. 208-08 1 Where is the conversation taking place? 3 What is the man complaining about? (A) Overcooked food (B) Loud music * (© A dirty table (D) Too many people (A) Ata grocery store (B) At a restaurant (© Ata doctor's office (D) At a cooking class voeabulan Novag: ‘today’s special ‘turn down music riled have a conversation grocery store annoying cooking class a bit ab stew [ ce) Mango | Peg 2 Look at the graphic. What is the woman going to order? @i (B)2 ©3 4 Read the following to famitiarize yourself with the typical expressions that are related te shops and restaurants. @ Can you recommend a good clothing shop? @ Do you offer a cash discount? @ What are your opening hours? @ You can get a refund within 2 weeks if you keep the receipt. ® We provide free alterations. @ The product comes with a two-year warranty. @ We would like separate bills, please. @ | think this steak is overdone. ® For the main course, | would like to have roast beef. @ For starters, | will have the soup. 1. Who most likely is the man? (A) A bank teller (B) A salesclerk (©) A customer (0) Atravel agent 2. Where did the woman get her clothes? (A) From a department store (8) From another clothing store (C) From her coworker (D) From her friend 3. Look at the graphic. Where is the woman going to go next? @ (B)2 (3 4 . What is the purpose of the man's call? (A) To complain about the service (8) To confirm an order (C) To cancel an order (0) To reschedule a meeting 3. Why does the man need food? (A) For a company banquet (8) For a luncheon (© For a retirement party (0) For a reception Where will the woman leave the food? (A) Ina lobby (B) In an office (©) Ina meeting room (D) Ina cafeteria o7 oo At Public _ hotel booking, checking in, checking out, using hotel facilities, etc, - Before each conversation is played, you should make use of this short time to read the questions __.. and also identify the key words to guess what the conversation is about. Then you should listen = carefully and choose the best answers to each set of questions, z aes Read ane (oie ny attentior M_ Ihave a reservation, It's under the name of Mark Nelson. W_ Hold on a second. You booked a single room with a city view for three nights. Breakfast is included, and your room is equipped with a smartphone which provides unlimited local and international calls and Internet access. M_ That will be very handy. What is not included then? W_ Ifyou consume anything from the minibar, it will be charged to your credit card. have a reservation accommodations book a room be equipped with minibar be charged reselve - under the name of continental breakfast cancelation c within walking distance public transportation 4 Listen and fill the gaps with the missing words to complete each sentence below. > 0702 1 are a smart TV. 2 Is Hong Kong Park _ 2 3 Abundred dollars ___ my credit card, 4 Seoul has a 70 © Listen and fill the gaps with the missing words, then choose the correct answer to the question, We Good mor How MI mytoom Gan you W_ F'm’so sorry. Let me ‘4 What problem did the man mention? (A) The room smells terrible. (B) The room is noisy. Listen to the conversations and choose the best answer to each question. 1 How often does the shuttle bus run? (A) Every 10 minutes (B) Every 20 minutes (© Every 30 minutes oes fantastic catch a plane every 20 minutes minibar receipt 2 What does the man want to do? (A) Reserve a room (B) Cancel a reservation (©) Pay for breakfast se: in luck cancelation harbor view Including tax continental breakfast now. However, jfyou can and it Has a king-sized bed. 10803 -lam sure! . a rionsmoking room. _, all the rooms Lo tts > 09-04 3 What will the woman most likely do next? (A) Go to the nearest bank " (8) Walk to a tourist sight (© Buy a transportation pass toesbulsey map on the other side of ‘within walking distance far public transportation around the corner fare 74 ‘Typical conversations taking place at the airport are about checking in, looking for lost baggage, going through customs, using in-flight facilities, etc. If you are familiar with commonly _ used phrases like baggage claim, boarding pass, airline counters, and jet lag, you can easily _ understand the conversations and will be able to choose correct answers enn is conversation sete W Please put your bags on the conveyor belt and your shoes in the basket. M_ Do | need to take my laptop out of my backpack? W Yes, you do. Do you have anything like keys or coins in your pockets? M_ [don’t think so. W Then you're set, Now you can walk through the metal detector. GGUS passport passenger final destination be set boarding pass baggage claim metal detector check in bags immigration SS oO pick Up luggage s conveyor belt connecting flight 4 Listen and fill the gaps with the missing words to complete each sentence below. 09-05 ti y 2 Where can}. — ? 3 Canyou your _ , please? 4 He will call us Listen and fill the gaps with the missing words, then choose the correct answer to the question. N07 M Excuse me. 1 for this flight. But Fhave a: Wim sorry. There must have been E will again and __a vegetarian meal, @ What did the man complain about? (A) The cost of a meal (8) A food order Listen to the conversations and choose the best answer to each question. 0908 1 What does the woman offer to do? 3 What problem does the man mention? (A) Lend the man a pen (B) Give the man a souvenir (©) Serve the man an in-flight meal (A) A flight cancelation (B) Missing baggage (©) Overweight suitcases > Moco vocab arrival card baggage claim Immigration luggage lend In capital letters fil out missing luggage report sorry for the Inconvanience 2 How many suitcases does the man check in? (A) One (8) Two © Three vorbis passport check in suitease scale pick up boarding pass 73 Key Expressions Read the following to familiarize yourself with the typical expressions that are related to hotels and airports. ® Additional fees will apply to overweight baggage. @ We highly recommend choosing a room with a city view. © The hotel receptionist reserved a taxi to the airport for us. @ The waiter guided us to the dining room. ® We would like to order room service, please. ® Mr. Shin had a layover in San Francisco. ® Each room is equipped with a kitchenette. © There are not any vacancies in this hotel. © The hotel amenities include a gym, a convenience store, and a sauna. @ Kennedy International Airport provides handicapped facilities for disabled travelers. 74 1. What is the woman's problem? (A) Her flight is delayed. (B) Her bags are oversized. (C) Her flight is canceled. (D) Her luggage is missing. 2, What does the man mean when he says, “Don’t worry too much though"? (A) The staff is helpful (8) The problem can happen to anybody. (© The problem can be resolved. (D) The problem has already been reported, 3. What will the woman probably do next? (A) Call a travel agency (B) Reserve a hotel room (© Speak to an airline employee (D) Go to a different terminal 4, Where most likely does the conversation take place? (A) At a clothing shop (B) At a dry-cleaner’s (©) At a ceremony (D) At a hotel reception desk 5. What is mentioned about a rental service? (A) It is not offered. 5 (B) It is highly recommended. (C) The service is closed. (D) It is the quickest in the area. ®. What will the woman probably do next? (A) Make up a room (B) Rent some formal clothes (© Give the man a ride to a ceremony (0) Get a shirt dry-cleaned moe . eae In Part 4 of the TOEIC test, you will hear 10 talks (reports, announcements, messages, advertisements, speeches, etc.) from the recording. There is a set of three questions about each talk shown in the test book. This part consists of thirty questions numbered from 71 to 100. You have to choose the best answers to the questions based on the information you hear in the talks. 4g Remember! iy Quickly preview all the questions to predict which infermation you have io listen to in the talk. “ Carefully listen to the introductory statement at the beginning of each talk to generatly know what you are going to hear (an announcement, a phone message, etc). Do not panic if you miss seme information. Continue to focus on the rest of the talk since there may be some hints for the answers. yY Learn a large amount of vocabulary and regularly practice listening to improve your cémprehension skitl. Telep Messages & Pu _ Announcemei 02) These are recorded messages by callers when telephone owners or companies cannot receive _ the calls. They usually provide the setting, the audience, and some important details in the talk. _ Atypical message usually starts with greetings or self-introduction, then comes the topic or purpose of the talk and some major information. The talk will end with a request or suggestion ™ Hello, Ms. Fisher. This is Mark Freeman from Dr. Gibson's office. | am calling about your appointment at 11:00 A.M. on Thursday. Unfortunately, Dr. Gibson has a conference to attend in Chicago from Wednesday to Friday. If you are available next Monday, please call us at 252- 6377, | am sorry for the inconvenience Pom This is ~/My name is ~ be calling about/to-V have a conference to attend be available 7 We are sory toinform you~ sorry for the inconvenience “Let us know at your earliest convenience contact me reach me Leave a message. call us at 000 \ Listen and fill the gaps with the missing words to complete each sentence below. 7 10-02 1 Please. at your 2 Ifyou on Thursday, please call me. Blam. yourhotel. AYoucan by 555-5965. 80 > Listen and fill the gaps with the missing words, then choose the correct answer to the question. 1 0.908 w Rachel Harrison the to Hong Kong. You will in the Hong Kong branch office 50h a document for a work visa. fi with the document attached to you. Please Ifyou have any questions, Thank yous. @ What is the purpose of the talk? (A) To help a person move to a different place (B) To announce a promotion © Listen to three talks and choose the best answer to each question, 1004 1 What is the listener asked to do? (A) Caneel an order (B) Pay for a delivery (C) Contact a company vest be supposed to ship order cancel reach 2 What is the message about? (A) Returning a device (B) Making a presentation (C) Booking a conference roo Yet contact information attend hand 3 Why can’t the listener return the dress? (A) it was worn ofice. . (8) The original receipt was damaged! (©) It has been more than 30 days since it was purchased. vba. staff return (something) for refund unfortunately purchase return policy exchange receipt ai These are brief messages with some information to groups of people in public places. The most common ones are announcements on an airplane, at the airport, ina museum, ata shop, etc. Once you get a feel for the style of announcements, you will be able to answer the questions = easily. W Attention, please. Due to the inclement weather in Florida, flights from New York to Florida may be affected. Passengers are advised to contact their airlines or to check the flight information screens for the latest updates. We are sorry for any inconvenience caused. Attention, please. due to (the) inclement weather __the latest updates be advised to contact Please note that ~ - mechanical problem ina few minutes make sure to check be delayed a Welcome aboard ~ welometo~ tour guide isten and fill the gaps with the missing words to complete each sentence below. 10-06 _____ the new gate information 2 You _ the office now. 3 Hello and the Diamond Mountain Tour. 4 - , the train is 82 the question. W. Attention, G-Mart shoppers. The store a to purchase them. And! we will. not 8, starting tomorrow morning. G:Mart and have a Listen and fill the gaps with the missing words, then choose the correct answer to 10.07 15 minutes, Please @ Where does this announcement take place? (A) Ata store (B) Ata library © Listen to three talks and choose the best answer to each question. 1 What is said about the audio player? (A) It includes an intraduction. (B) It can be purchased on the first floor. (©) It is only available for foreign tourists. (D) It can be rented at the entrance. woe welcome audio guide description wallery press arrow skip 2 Where most likely does this talk take place? (A) At a flower shop (8) Ata construction site © Ata travel agency (D) Ata tourist attraction sai tour guide unique explanation 0 around take photos #41008 3 What are the listeners asked not to do on ‘the ship? (A) Smoke (B) Eat . 4 (© Stand (D) Drink —— welcome aboard sailing in a few minutes silctly prohibit 83 Read the following to familiarize yourself with the typical expressions that are related to business trips and sightseeing. lee ® The travel agency gave us a holiday brochure. @ We arrived at the Harrison Hotel an hour ahead of schedule. © | bought a model of the Leaning Tower of Pisa as a souvenir of Italy. @ Please proceed to Gate 4B immediately. @ The next place on the itinerary was Cambridge. @ Ms. Choi will help you to move overseas. @ The flight will be taking off in approximately 10 minutes. @ Sam is leaving for New York this Saturday. @® Mr. Johnson is on a business trip at the moment. @ He tried some local food and went sightseeing. 4. Where does the speaker most likely work? (A) Ata hotel 48) At a restaurant (©) At a travel agency (D) At a book café 2. What does the speaker want to confirm? (A) An arrival time (B) A breakfast menu (© A hotel reservation (D) A payment method 8. How can the listener receive a discount on the breakfast buffet? (A) By booking online (B) By calling the restaurant (© By mailing a form (D) By talking to the manager 4, Where most likely does the announcement take place? (A) At an airport «B) At a public library (©) Ata post office (D) At a department store Where does the speaker ask the listeners to go? - L (A) To an office (B) To an agency (© Toa gate (D) To a station What will happen in 10 minutes? (A) The door of the aircraft will be closed. (B) The captain will make an announcement. (C) Some food will be served. (D) Passengers will start boarding. These are the advertisements that you hear on radio or television. The purpose of suc! commercial talks is to sell goods like cars, soap, washing powder, shampoos, and shoes to the = people who are listening, They also mention services such as house cleaning, computer repair, "and legal advice. Se M_Are you interested in promoting your products? Have you launched a new product recently? We can help you find effective and inexpensive ways to promote your product launch. Having good marketing strategies will appeal to potential customers. And we can make that happen for sure. SRE promote products launch a new product appeal to a product faunch marketing strategy chain store “discount coupon cash refund offer advertising agency feature - . retailer wholesaler ~ Listen and fill the gaps with the missing words to complete each sentence below. 11-02 1 They recently __ 2 This advertisement won't ___ our customers. 3 There is going to be a_ 4 We need to © Listen and fill the gaps with the missing words, then choose the correct answer to the question. 11-08 M_ Do you _2.Do you have trouble finding the time to _____ |? Then worry no more. We are here to help you. If you are having a hard time and clean, just Red Sun What is the advertisement about? (A) An office cleaning service (B) Office supply delivery © Listen to three tatks and choose the best answer to each question. 011-08 1 Who will be the participants in this event? 3 What is being advertised? (A) Job interviewers (A) A hardware store (B) Job seekers (B) The opening of a health center (©) School teachers (©) A grand operiing sale . (D) Company managers (D) A special ceremony % cab ocabire dream of celebrate have difieuty “ng hardware center provide ceremony instruction interest ability participant interviewer jb seeker 2 What is a requirement for the job? (A) A license (B) Overseas experience (© A college degree (0) A master’s degree Woven opening supervisor supervise maintenance entire applicant license 89 hese are pieces of news, broadcasts on traffic situations, or weather reports that you might ear on radio or television. They usually involve common settings or situations with similar |__| formats. On the TOEIC test, radio broadcasts are more frequently given than TV broadcasts. Tr hi the weather report Below, fe ‘phrases in bold M_ Here is the weather report for today. After a cloudy and damp start in the morning, the clouds will soon break up across the nation. A good sunny spell will follow. But tomorrow, showers are expected in some regions, so you may want to bring your umbrella just in case. weather report just in case traffic jam damp chilly intersection stay tuned (boiling/steamiing) hot speed limit _ (freezing) cold speeding showers lane crash ® Listen and fill the gaps with the missing words to complete each sentence below. 14-06 1 Make sure you — 2its__________. You'd better, . 3 There isa __ the roadwork. 4A may result in _ and deaths. 90 Listen and fill the gaps with the missing words, then choose the correct answer to the question. A087 W The oe _ wilt steadily ease. In other parts of the country, the: Co andthe will a than usual, so you may want to put on a sweater before you go out. © What is the weather like in other parts of the country? (A) Clear and chilly (B) Cloudy and rainy Listen to three talks and choose the best answer to each question. 108 1 What happened on the city expressway? 3 What are listeners advised to do? (A) There was an accident. (A) Leave their cars at home (B) Some vehicles were missing. (B) Take a different route (C) There was some roadwork. (©) Drive slowly ~ . (D) New lanes were being made. (D) Fasten their seatbelts , oeabity ‘voc traffic report at least car crash construction site injury recommend westbound expressway emergency lane 2. What will the weather be like? (A) Rainy (B) Snowy (©) Cloudy (D) Sunny shower thunderstorm affect rainfall at 92 Read the following to familiarize yoursetf with the typical expressions that are related to weather and traffic reports. @ There is a speed limit in this area. @ The temperature is below freezing now. @ It has started to drizzle. @ Itis an overcast day. © Thunder and lightning are natural phenomenons. ® You should slow down in residential areas. ® The heat wave lasted for almost a month. ® You should turn right at the intersection. ® A car collided with a taxi. @ The drought lasted for too long. |. What was the weather like on Wednesday? (A) It was steaming hot. (B) It was cold. (©) There was a blizzard, (0) There were showers. What does the woman recommend listeners do? (A) Stay warm at home (B) Take an umbrella (© Enjoy outdoor activities (D) Take good care of their health What will come after the weather forecast? (A) An interview (8) Anews program (© A traffic report (0) A commercial What is the news report about? (A) The relocation of a library (B) The closing of a library (C) A plan to set up a library (D) New programs at a library 3 Where will the library be located? (A) Downtown * . (B) Near a university (© Near City Hall (D) Near an art center What is the purpose of the programs at tthe library? (A) To help children enjoy reading (8) To raise awareness about the environment (C) To enable parents to access different information (D) To give tips on educating children 93 Announceme 02 _ Most are speeches delivered at social events or business-context meetings, for instance: | introducing new staff members, or presenting an award to somebody. Sometimes, there are also” __ talks about organizations or somebady’s work. Questions about these talks often focus on the location, the title or position of the speaker or the audience and some important details. Se M_ Thank you for the opportunity to speak at this event. On behalf of the entire staff, | would like to welcome all of you to our company. | hope our relationship will be pleasant, profitable, and, mutually beneficial. lam pleased to ~ 1am here to tell you ~ welcome to ~ Tam honored to ~ I want to remind you ~ on behalf of ~ give a big hand to~ qhenk you for the opportunity | youd tike to thank you for ~ < Listen and fill the gaps with the missing words to complete each sentence below. > 1202 give this speech. 2 Lets all _ ____ those who are here. BI. __ about the reception. 4. _ the Promotions Department. 96 Listen and fill the gaps with the missing words, then choose the correct answer to the question. D1208 M_ “Good evening, everyone. {.am Robert Nathan, the 6f Foodland. Since its foundation in 1998, Foodland - one of the biggest food distriputers in the nation. 1 /allof you... Foodland. you __us to contribute to our success! @ Who are the audience of the talk? (A) New employees at Foodland (B) Customers at Foodland Listen to three talks and choose the best answer to each question. 06 12-04 Sales by Month 2 What is the woman's concern? (A) People don’t care about the environment. (B) Wild animals afe dangerous. = (© Wild animals are dying out. (D) The association is no longer interested in animals, 1 Look at the graphic. Which month does the ygeayunay speaker talk about? opportunity (A) January aie a speech (B) February be in danger of © March others (D) April in the near future “waka wee travel a long way come up with 3 What will happen after the author’s recommendation speech? boosts (A) An autograph session sales figure (B) A QBA session © A tree giveaway (D) A workshop vei author autograph session giveaway 97 __ These are brief informational messages given to employees within a company. They are similar | _ || to those given to groups of people in public places. You must listen carefitly to the topic or the | purpose of the announcement and important details or some requests given to the listeners. M_ We regret to inform you that we will close our London office permanently on Thursday, December 15. Due to a decline in sales in that market, it has been extremely difficult to justify keeping the business open. Please be advised that we will make every effort to keep you employed at this organization, Poon ccc - May Ihave your attention? —_—_—‘| apologize for ~ Please join us for ~ Jam pleased toannounce~ I'd like to remind you that~ —_‘| have a note about ~ We regret to inform you ~ am sorry to inform you ~ " Please note that ~ Please be advised that ~ Lam delighted to tell you ~ & Listen and fill the gaps with the missing words to complete each sentence below. 12:08 1 _ the inconver 21 _ _a change in a schedule. 31 we have some free snacks prepared for you. 4 _... this service is no longer available. & Listen and fill the gaps with the missing words, then choose the correct answer te the question. Oy 1207 We. __ for a short session on Course was designed to familiarize employees with the new features of the system: and lt _ in the conference hall on Friday, October 15, at 430 P.M. : @ What is the purpose of the talk? (A) To announce a training session (8) To inform listeners of a change in a schedule Listen to three talks and choose the best answer to each question, A 1208 1 Who is most likely speaking? 3 What is being announced? (A) A sales representative (A) A change in-a:speaker (B) A research assistant (8) The cancelatich of a lecture (© An HR manager (© The change of a venue e (D) A job counselor (0) The confirmation of a schedule een “oat: training session be advised that performance evaluation presentation establish family emergency constructive make ie effective 2 Who is Jennifer Jonas? (A) The company president (B) The winner of a sales contest (©) Anew sales manager (D) A new employee oe be delighted to announce sales contest achievement particularly imoressive 99 Read the following to familiarize yourself with the typical expressions that are related to corporate departments and training. @ The administrative office is right around the corner. @ The HR manager is going to give an orientation. @® There is a new program for trainees. re @ You should directly contact the Payroll Department. ‘ @ You should leave your phones off during the training session. Ifyou have any questions, you can always refer to the handbook. @ | will distribute handouts for more information. @ You will be eligible for a pay raise the next time. ® Can you give mea raise? @ My coworker finally got a promotion. 25% 20% J 159% 10% 5H om Buc St jones Grandville Nerthers| |. Look at the graphic. Which region is mainly being discussed? (A) Bluefield (B) St. Jones (© Grandville (D) Northern .. What has the company decided to do? (A) Shut down the operations in a certain region (B) Lay off employees in the St. Jones region (©) Start a new promotion in the Grandville region (D) Move the operations to a different region What is the reason for the company’s decision? (A) An increase in the cost of materials (B) A lack of funds (© Increased competition in the region (D) A strike by regional managers . Where most likely-is the speaker? (A) At a job fair ; (8) At a medical conference (© Ata retirement party (0) At a welcoming party How long did Dr. Joyce work as a director? (A) For 10 years (B) For 20 years (©) For 30 years () For 40 years What is Dr. Joyce planning to do? (A) Publish a book (8) Work at another hospital (C) Establish a medical center (0) Work at a college 401 PART e@eeeeeeeee PART e@ceces ove eee PART eoeee eee 8 Oo @ ++ Incomplete Sentences *e* Text Completion » ees Reading Comprehension In Part 5, there are 30 gapped sentences. Below each sentence are four words or phrases related to word forms and grammatical points. Your job Is to decide Which of these four choices makes a complete, grammatical, and logical sentence when it is put into the gap. This part has four short reading passages in the form of emails, advertisements, articles, etc, Each has four gaps and four answer choices are provided for each gap. You must choose the correct options to complete the passage. Part 7 is the longest part with 54 questions altogether. It includes 10 single reading passages with 29 questions, and some paired reading passages with 10 questions. For the new TOEIC version, some triple passages have been added with 15 questions. There are four possible answer choices for each question and you must choose the correct answer based on the information in the passage. Part 7 includes business-related passages like business letters, announcements, advertisements, articles, etc. Remember! PART 5 | yy Read each gapped sentence and four answer choices, then use the context of the sentence to choose the correct answer choice. 1 Look for any grammar clues that can help you leave out distractors, Do not spend too much time on any item as you have only about 15 minutes for 30 items. Skim through the passage quickly to know what the topic is about. “ Look at the gapped sentences and try to select the best answer out of the four answer choices given. / Be careful with text-completion questions, You should read PART 7 | “ the sentences hefore and after each numbered gap to see their connected idea with the one given in the answer choices. Do not spend too much time working on any one item as you have no more than 5 minutes for each passage. Regularly improve your reading skills, increase your knowledge of grammar and enlarge your business-related vocabulary. Look at the questions first, then read the passage to choose the correct answers. For double and triple passages, also read the questions first, then scan the related passage to look for the answers. Do not spend too much time on any one item; you can cee come back to it if you still have time. oy v ¥ O01 Nouns A noun is a word used to name a person (teacher), a thing (apple), an animal (dog), a place (hotel), etc. 02 Types of nouns Nouns are divided into common nouns, proper nouns, abstract nouns, mass nouns, and collective nouns. There are also countable nouns and uncountable nouns. Countable nouns: student, orange, idea, suggestion, suitcase... Uncountable nouns: machinery, furniture, information, luggage... 03 Pronouns A pronoun is a word used to replace a noun or a noun phrase. There are personal pronouns (he, she, it, etc.), possessive pronouns (his, hers, etc.), reflexive pronouns (myself, yourself, etc.), and demonstrative pronouns (this, that, these, those). » Sam loves Kelly, but she is not interested in him. noun ‘noun pronaun pronoun @ functions of - Anoun can function as the subject, object, complement, or object of a prepositi =< sentence. Subject ‘The customer wanted to get a refund. Object You must submit your résumé by Friday. Complement ‘The man over there is my colleague. ee Object of a preposition Some people are not interested in policies. The architect/has designed/ buildings and bridges/in San Francisco. A Choose the correct option in brackets for each sentence, then write its function in brackets. 1 Mir. Ross is very well qualified for the (position/positioned). ( ) 2 The manager is reviewing the (apply /applications) at the moment. ( ) 3 The two friends became (competitors/compete) in the end. ( ) 4 The (prepare/ preparations) for the workshop are progressing well. ( ) 5 The (patient/ patiently) arrived thirty minutes before her appointment. ( ) Choose the correct option to complete each sentence. 1 The bank building will undergo __ to improve the teller counters. (A) renovate (B) renovations (C) renovates (D) renovated 2 We apologize for the and thank you for choosing KLY Airlines. (A) delay (8) delaying (©) to delay (0) delayed 109

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