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 Special Type of Conflict Faced
Group
Supervisors▪ Caught between upper management
and employees.
▪ Must balance need to achieve
organization’s objectives with
importance of helping employees
satisfy personal needs.
▪ If unsuccessful, either corporate
profit or employee morale suffers
Top ▪ Stockholders want healthy return on
management investment.
▪ Executives must decide between strategies
that maximize short-run gains at expense of
long run versus directions that focus on
long run
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 Specia Type of Conflict Faced
l
Group
Boards Face possibility that stockholders may sue
of over corporate strategies that are
directors ineffective

Professional May be torn between goals, objectives, and

employees ethical standards of their profession and
demands of an employer concerned more
with
the profit motive.

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 Special Type of Conflict Faced
Group

Sales staff ▪ Often go for extended periods in the field with

little supervision.
▪ Challenge is to stay motivated and continue making
sales calls even in the face of limited contact or
scrutiny from manager.
▪ Conflict is inevitable between customers who want product
now and production facilities that can’t deliver that quickly.
Contingent ▪ Play an important “safety valve” role for companies.
workers ▪ When demand is high, more are hired; when demand
drops,
they are the first workers downsized.
▪ Employment status is highly insecure and challenge is to
find low-cost ways to motivate.

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