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C H A P T E R

17

SELF-MANAGEMENT STRATEGIES
SELF-MONITORING, STIMULUS CONTROL, SELF-REWARD, AND SELF-EFFICACY

LEARNING OUTCOMES is struggling with. We see the emphasis on “self ” here to


After completing this chapter, you will be able to be valuable toward empowering, goal-achieving awareness,
and skill building, not as a question of approaching clients
1. Given a written client case description, describe the use as selves that need to be managed to accommodate flawed
of self-monitoring and stimulus control for the client. circumstances.
2. Teach another person how to engage in self-monitoring Definitions of self-management vary in part because dif-
as a self-change strategy. ferent theorists emphasize different processes and strategies,
3. Given a written client case description, be able to de- and in part because of overlap among related terms that
scribe the use of a culturally relevant self-management are sometimes used interchangeably and can be confusing.
program for the client. For example, self-change methods have been referred to
4. Teach another person how to use self-monitoring, stimu- as self-control, self-regulation, and self-management. We use
lus control, and self-reward. self-management because it conveys the notion of handling
one’s life within a set of life conditions and because literature
In self-management, the helping professional aids the client searches on this term will turn up applications of change
to better understand naturally occurring processes (predom- techniques more than basic research on underlying pro-
inantly behavioral and psychological) that are believed to cesses. Also, the term self-management avoids the concepts
exert considerable influence over behaviors or responses that of inhibition and restriction often associated with the words
have become problematic for the client. Self-management is control and regulation—although these associations can be
a very teaching-oriented approach. During formal sessions, misleading as in some self-regulatory applications that are
the helper teaches clients about processes that are fuel- more about insight, opening up new options, and inte-
ing problems and about processes that will lead to desired grative linkages among physiology, psychology, and social
changes after clients undertake stages of activities outside for- phenomena.
mal sessions to achieve sustainable changes. Thus, the client In spite of differing emphases, self-management tends
does most of the work between sessions. One of the major to be anchored in social learning and social cognitive theo-
goals of self-management intervention is to assist clients in ries underlying cognitive–behavioral models. According to
gaining a greater capacity for self-determined initiative, or Bandura (1986, 1997), for example, the social cognitive
“agency,” relative to their goals and to achieve increasing theory holds that human behavior is extensively motivated
independence in their desired functioning. and regulated by the ongoing exercise of self-influence. The
In several respects, self-management draws on various major self-management processes operate through four prin-
tools and interventions; a meaningful set is pulled together cipal subfunctions: (1) self-monitoring of one’s behavior, its
by the client and helper, depending on assessment, goals, components, and its effects; (2) judgment of one’s behavior;
and conditions. Self-management is a strongly collaborative, (3) affective self-reactions; and (4) self-efficacy. Self-efficacy
environmentally attentive strategy that has been used across plays a central role in the exercise of personal agency by its
a wide range of specific problems in living and with varying strong impact on thought, affect, motivation, and action.
clientele (e.g., age groups, disability status, problem severity, Self-efficacy is very important in helping clients achieve
cultural heritage). We do urge caution, for self-management treatment goals and enhancing their confidence and abil-
strategies can be presented or approached in a decontex- ity to execute the self-management strategies. Behavioral
tualized manner—inattentive, for example, to current or change is very often challenging and frequently not pleasant.
historical environmental inequities or stressors that are as If clients are involved in negotiating treatment planning
much if not more the true source of the issues that the client and setting goals, they are much more likely to implement
517
518 CHAPTER 17

the strategies and to achieve the change goals successfully. 1. Client self-directed practice in the interview
Of course, there are also situation difficulties or symptoms 2. Client self-directed practice in the in vivo setting (often
that cannot be readily changed. Part of the goal then may be through homework tasks)
assisting clients to achieve coping strategies to handle these 3. Client self-observation and recording of target behaviors
intractable situations as effectively as realistically possible. or of homework
Self-management strategies have several client outcomes 4. Client self-reward (verbal or material) for successful com-
that may include the following: (1) to use more effective pletion of action steps and homework assignments
task, interpersonal, cognitive, and emotional behaviors; (2)
to alter perceptions of and judgmental attitudes toward
problematic situations or persons; and (3) either to change CLINICAL USES OF SELF-MANAGEMENT
or to learn to cope with a stress-inducing situation (Kanfer & STRATEGIES
Gaelick-Buys, 1991, p. 307). We focus here on Self-management strategies have been used for a wide range
of clinical concerns (see Box 17.1). They have been applied
Self-monitoring: observing and recording your own to many health problems, including arthritis, asthma, breast
particular behaviors (thoughts, feelings, and actions) cancer, comorbid medical conditions, diabetes, and irritable
about yourself and your interactions with environ- bowel syndrome. Among the psychological problems for
mental events which self-management strategies have recently been investi-
Stimulus control: prearranging antecedents or cues to gated are attention-deficit/hyperactivity disorder (ADHD),
increase or decrease your performance of a target be- anger, anxiety, depression, and chronic mental illness. Self-
havior management has also been used to decrease substance and
Self-reward: giving yourself a positive stimulus following alcohol abuse, to help compensate for developmental dis-
a desired response abilities, and to improve effectiveness in classroom behavior
Self-efficacy: increasing one’s beliefs and expectations of of students with emotional or behavioral disorders. Mea-
being able to perform certain things under certain sures of self-management, self-regulation, and self-efficacy
situations have been developed and are available for use in practice.

These strategies may be viewed as self-management be-


cause in each procedure the client, in a self-directed fash- APPLICATIONS OF SELF-MANAGEMENT
ion, monitors, alters, rewards, models, and possesses self- WITH DIVERSE GROUPS
efficacy to perform a specific task to produce the desired Self-management has been used with diverse groups of cli-
behavioral changes. Of course, none of these strategies is ents in areas such as health management, school success, rela-
entirely independent of the client’s personal history, gender, tionship conflict, and HIV intervention. Jacob, Penn, Kulik,
age, culture, ethnicity, and environmental variables. In fact, and Spieth (1992) researched the effects of self-management
because self-management treatment planning is so greatly and positive reinforcement on the self-reported compliance
dependent on careful assessment of concerns and needs rate of African American women who performed breast
and also on the client’s ability to take on a self-manager self-examinations over a nine-month period. Both self-
role, diversity and contextualizing factors are particularly management and positive reinforcement were associated
important considerations. with high compliance rates, especially for women who were
In addition to these four self-management procedures, a designated initially as “monitors” (e.g., more likely to “track”
wide range of other change strategies are often found in the things about themselves).
clinical literature (e.g., problem solving, coping, stress man- Yip and colleagues (2007) used an arthritis self-management
agement). Broadly speaking, a client can use nearly any help- program combined with exercise in a Chinese population
ing strategy in a self-directed manner. For example, a client suffering from osteoarthritis. The authors tailored the pro-
could apply relaxation training to manage anxiety by using gram to be culturally relevant in several ways, including
a relaxation training CD or DVD without the assistance omitting a typically Western component of cognitive emo-
of a helper. In fact, some degree of client self-management tional therapy, because a pilot study revealed that many
may be a necessary component of many significant change of the participants did not feel that learning emotional
efforts. However, not all change strategies are predicated on management was relevant to their needs. Instead, the patients
the same degree of understanding the learning principles desired to learn how to use exercise, including the tradition
underlying processes that self-management is. These self- of Tai Chi, to control their arthritis symptoms. The inter-
managed aspects of any formal change procedure typically vention group showed significant improvement on most
include the following: measures compared to a control group, and the authors
SELF-MANAGEMENT STRATEGIES 519

BOX 17.1 RESEARCH ON SELF-MANAGEMENT


ADHD Comorbid Medical Conditions
Gureasko-Moore, S., DuPaul, G. J., & White, G. P. (2006). Bayliss, E. A., Ellis, J. L., Steiner, J. F., & Main, D. S. (2005).
The effects of self-management in general education class- Initial validation of an instrument to identify barriers to
rooms on the organizational skills of adolescents with self-management for persons with co-morbidities. Chronic
ADHD. Behavior Modification, 30 (2), 159–183. Illness, 1(4), 315–320.

Arthritis Depression
Goodacre, L. (2006). Women’s perceptions on managing Bachman, J., Swenson, S., Reardon, M. E., & Miller, D. (2006).
chronic arthritis. British Journal of Occupational Therapy, Patient self-management in the primary care treatment of
69 (1), 7–14. depression. Adminstration and Policy in Mental Health and
Yip, Y. B., Sit, J. W., Fung, K. K. Y., Wong, D. Y. S., Chong, Mental Health Services Research, 33 (1), 76–85.
S. Y. C., Chung, L. H., & Ng, T. P. (2007). Impact of an Scholz, U., Knoll, N., Sniehotta, F. F., & Schwarzer, R. (2006).
arthritis self-management programme with an added Physical activity and depressive symptoms in cardiac reha-
exercise component for osteoarthritic knee sufferers on bilitation: Long-term effects of a self-management interven-
improving pain, functional outcomes, and use of health care tion. Social Science and Medicine, 62 (12), 3109–3120.
services: An experimental study. Patient Education and Diabetes
Counseling, 65 (1), 113–121. Bell, R. A., Stafford, J. M., Arcury, T. A., Snively, B. M., Smith,
Asthma S. L., Grzywacz, J. G., & Quandt, S. A. (2006). Comple-
Clark, N. M., Gong, M., Kaciroti, N., Yu, J., Wu, G., Zeng, mentary and alternative medicine use and diabetes self-
Z., & Wu, Z. (2005). A trial of asthma self-management in management among rural older adults. Complementary
Beijing schools. Chronic Illness, 1(1), 31–38. Health Practice Review, 11(2), 95–106.
Horner, S. D. (2006). Home visiting for intervention delivery Nagelkerk, J., Reick, K., & Meengs, L. (2006). Perceived bar-
to improve rural family asthma management. Journal of riers and effective strategies to diabetes self-management.
Community Health Nursing, 23 (4), 213–223. Journal of Advanced Nursing, 54 (2), 151–158.
Oster, N. V., Welch, V., Schild, L., Gazmararian, J. A., Rask, K.,
Breast Cancer Survivors & Spettell, C. (2006). Differences in self-management
Cimprich, B., Janz, N. K., Northouse, L., Wren, P. A., Given, B., & behaviors and use of preventive services among diabetes
Given, C. W. (2005). Taking charge: A self-management management enrollees by race and ethnicity. Disease
program for women following breast cancer treatment. Management, 9 (3),167–175.
Psycho-Oncology, 14 (9), 704–717.
HIV/AIDS
Damush, T. M., Perkins, A., & Miller, K. (2006). The
Kemppainen, J. K., Eller, L. S., Bunch, E., Hamilton, M. J.,
implementation of an oncologist referred, exercise self-
Dole, P., Holzemer, W., et al. (2006). Strategies for self-
management program for older breast cancer survivors.
management of HIV-related anxiety. AIDS Care, 18 (6),
Psycho-Oncology, 15 (10), 884–890.
597–607.
Career Development Irritable Bowel Syndrome
Kuijpers, M. A. C. T., & Scheerens, J. (2006). Career compe- Bogalo, L., & Moss-Morris, R. (2006). The effectiveness of
tencies for the modern career. Journal of Career Develop- homework tasks in an irritable bowel syndrome cognitive
ment, 32 (4), 303–319. behavioural self-management programme. New Zealand
Journal of Psychology, 35 (3), 120–125.
Chronic Illness
Harvey, I. S. (2006). Self-management of a chronic illness: Medication Management
An exploratory study on the role of spirituality among Muir-Cochrane, E., Fereday, J., Jureidini, J., Drummond, A.,
older African American women. Journal of Women and & Darbyshire, P. (2006). Self-management of medication
Aging, 18 (3), 75–88. for mental health problems by homeless young people.
Swerissen, H., Belfrage, J., Weeks, A., Jordan, L., Walker, C., International Journal of Mental Health Nursing, 15 (3),
Furler, J., et al. (2006). A randomised control trial of 163–170.
a self-management program for people with a chronic
Mental Retardation
illness from Vietnamese, Chinese, Italian and Greek back-
Chapman, R. A., Shedlack, K. J., & France, J. (2006). Stop–
grounds. Patient Education and Counseling, 64 (1–3),
think–relax: An adapted self-control training strategy for
360–368.
(continued )
520 CHAPTER 17

BOX 17.1 RESEARCH ON SELF-MANAGEMENT


(continued ) Students with Behavior and Emotional Disorders
Mooney, P., Ryan, J. B., Uhing, B. M., Reid, R., & Epstein,
individuals with mental retardation and coexisting psy-
M. H. (2005). A review of self-management interventions
chiatric illness. Cognitive and Behavioral Practice,13 (3),
targeting academic outcomes for students with emotional
205–214.
and behavioral disorders. Journal of Behavioral Education,
14(3), 203–221.
Pain
Austrian, J. S., Kerns, R. D., & Reid, M. C. (2005). Perceived Substance Abuse
barriers to trying self-management approaches for chronic Koerkel, J. (2006). Behavioural self-management with prob-
pain in older persons. Journal of the American Geriatrics lem drinkers: One-year follow-up of a controlled drink-
Society, 53 (5), 856–861. ing group treatment approach. Addiction Research and
Buck, R., & Morley, S. (2006). A daily process design Theory, 14 (1), 35–49.
study of attentional pain control strategies in the self- Sobell, M. B., & Sobell, L. C. (2005). Guided self-change
management of cancer pain. European Journal of Pain, model of treatment for substance use disorders. Journal of
10 (5), 385–398. Cognitive Psychotherapy, 19 (3), 199–210.

posited that the cultural relevance and specificity of the that the patients and their health professionals had different
intervention was crucial. notions of compliance and also different treatment goals.
Swerissen et al. (2006) tested the effectiveness of a chronic The patients defined compliance in terms of apparent “good
disease self-management program with four immigrant health” and wanted treatments that were manageable, viable,
populations living in Victoria, Australia. This community- and effective. They developed systems of self-management
based intervention was delivered in the native languages to cope with their illnesses that were suitable to their life-
of the immigrant groups—Chinese, Greek, Italian, and styles, belief patterns, and personal priorities. They believed
Vietnamese—and consisted of symptom management, they were managing their illnesses and treatment regimens
problem solving, dealing with disease-related emotions, ex- effectively. Roberson (1992) suggested that as professionals
ercise and relaxation, meditation, healthy eating, and com- we need to focus less on noncompliance rates per se and
munication skills. Participants had better outcomes on a more on understanding differing perspectives and enhanc-
variety of measures, including energy, exercise, pain, and ing clients’ efforts to manage their own illnesses and to live
fatigue. Results varied by group, however, with the Chinese effectively with them.
and Vietnamese participants demonstrating greater benefits. Asthma has been a health focus. Haire-Joshu, Fisher,
The authors argue that self-management techniques may Munro, and Wedner (1993) explored attitudes toward
not be equally effective across all populations. Given the asthma care within a sample of low-income African Ameri-
variability in how self-management interventions are opera- can adults receiving services at a public acute care facil-
tionalized, further research is required to understand more ity versus patients receiving services at a private setting
about which components and strategies are more or less well that stressed preventive self-management. Those persons
suited for differing populations. in the acute care setting were more likely to engage in self-
Harvey (2006) conducted a qualitative, exploratory study treatment (such as relying on over-the-counter medication)
of the use of spirituality in the self-management of chronic or to avoid or delay care, compared to the patients who had
illness by African American women. In her interviews, four learned preventive asthma self-management techniques—
themes emerged: (1) using spiritual practices in combina- findings that urge attention to factors such as access to
tion with traditional medicine in self-management; (2) em- resources and differential histories with service providers
powerment to health-promotive practices; (3) using prayer in planning interventions. An innovative computer-assisted
as a mediator of illness; and (4) spirituality as a coping instructional program (the main character in the game could
mechanism. Harvey argues that spirituality should be an match the subject on gender and ethnicity; the protagonist’s
important aspect of interventions with older African Ameri- asthma could be tailored similarly to the subjects) to improve
can women, and that it can be used to improve self-efficacy, asthma self-management in inner-city children has achieved
coping, and health-promotive activities. promising initial results in both self-management behaviors
Roberson (1992) also explored the role of compliance and and health outcomes (Bartholomew et al., 2000). Rao and
self-management in adult rural African Americans who had Kramer (1993) found self-control to be an important aspect
been diagnosed with chronic health conditions. She found of stress reduction and coping among African American
SELF-MANAGEMENT STRATEGIES 521

mothers who had infants with sickle cell conditions. Nota- method, but rather one that can sensibly build on environ-
bly, other strategies complementary to self-control (positive mental resources and cultural perspectives about self and
reappraisal, seeking social support, problem solving) were problem solving. Self-management may also appeal to some
also found useful. clients who do not like or feel comfortable with traditional
Self-management has also been found to be an effective mental health services. Keep in mind that in self-management
component of HIV-infection risk reduction training with gay efforts, the work is client managed, and most of it occurs
men (Kelly & St. Lawrence, 1990; Martin, 1993). In a study outside helping sessions. Values and belief systems (e.g., that
of several hundred African American youth, self-manage- self-reliance, faith, and inclusion in community are impor-
ment was part of an eight-week HIV-risk-reduction program tant general strategies for living) as well as characteristics
that compared receiving either information or skills training of the client’s environment—social, material, informational,
versus both information and skills training (St. Lawrence sociopolitical—can be important dimensions of assessment to
et al., 1995). Youth who received both information and skills guide appropriate self-management intervention planning.
training lowered their risk to a greater degree, maintained However, caution must be used in selecting self-management
risk reduction changes better, and deferred the onset of sexual as an appropriate intervention for all clients from diverse
activity to a greater extent than those who received only one cultural groups. McCafferty (1992) has suggested that the
component of training. However, issues of dropout and per- process of self-regulation varies among cultures and soci-
ceived self-relevance have also been raised in HIV-prevention eties. Some of the notions involved in self-management
interventions for inner-city heterosexual African American strategies are decidedly Eurocentric. Casas (1988) asserts
men (Kalichman, Rompa, & Coley, 1997). that the basic notion underlying self-management may “not
Research has indicated the utility of broadening the view of be congruent with the life experiences of many racial/ethnic
resources to be included in self-management interventions— minority persons. More specifically, as a result of life experi-
to draw upon environmental resources such as social sup- ences associated with racism, discrimination, and poverty,
port people and networks, spirituality, and opportunities to people may have developed a cognitive set (e.g., an external
work with families or communities to develop culturally rel- locus of control, an external locus of responsibility, and
evant approaches. A computer-assisted program applied to learned helplessness) that . . . is antithetical to any self-
asthma self-management is one such example. In addition to control approaches” (pp. 109–110). For example, within
research findings, Bartholomew and colleagues (2000) also a framework of worldviews, there are four quadrants in
offer an overview of applying theory (e.g., about self-efficacy Sue and Sue’s (2003) cultural identity model based on the
and self-regulatory processes) to a self-management need dimensions of locus of control and the locus of responsibil-
in a culturally sensitive manner. Wang and Abbott (1998) ity. These quadrants range from internal control to external
describe a project to work with a Chinese community group control and from internal responsibility to external responsibil-
toward developing a culturally sensitive community-based ity. Thus, locus of control and locus of responsibility seem
self-management program for chronic diseases such as dia- to be mediating variables that affect the appropriateness of
betes and hypertension. Faith, prayer, and religious activities using self-management for some women clients and for
were demonstrated to be importantly associated with health some clients of color. In an innovative study conducted by
management among a racially diverse group of rural older St. Lawrence (1993), African American female and male youth
adults (Arcury, Quandt, McDonald, & Bell, 2000), arguing completed measures of knowledge related to AIDS, attitudes
for the need to consider such factors in developing self- toward the use of condoms, vulnerability to HIV infection,
management plans. In related work, factors that need to be peer sexual norms, personal sexual behavior, contraceptive
considered in working with rural populations, particularly preferences, and locus of control. Condom use as prevention
among vulnerable elders such as those widowed, have been was associated with greater internal locus of control, which
addressed relative to nutritional self-management (Quandt, was higher for the African American girls than for the boys.
McDonald, Arcury, Bell, & Vitolins, 2000). In addition to the mediating variables of locus of control and
It would seem that self-management could be incorpo- locus of responsibility, the client’s identification with his or
rated as a culturally effective intervention with many clients her cultural (collective) identity, acculturation status, and as-
from diverse groups, especially as self-management is time similation may also be mediating variables that affect the use
limited, deals with the present, and focuses on pragmatic of self-management for non-Euro-American clients.
problem resolution (Sue & Sue, 2003). Similarly, focus
on behavioral patterns as well as beliefs or orientations to
promote action and not just “talk” and self-exploration GUIDELINES FOR USING SELF-MANAGEMENT
would be consistent with the use of a self-management in- WITH DIVERSE GROUPS OF CLIENTS
tervention. However, we would note that self-management We recommend the following guidelines in using self-
need not be construed to be a “lone ranger” or nonreflective management approaches with diverse groups of clients.
522 CHAPTER 17

First, consider the client’s lifestyle, beliefs, behavioral pat- procedures. For instance, the use of a self-management
terns, and personal priorities in assessing the usefulness of procedure may increase a person’s perceived control over
self-management. For example, if the client is interested the environment and decrease dependence on the helper
in following the progress of events, a strategy such as self- or others. Perceived control over the environment often
monitoring may be relevant to his or her personal and cogni- motivates and supports a person to take some action.
tive style. For clients who have no interest in such tracking, Second, self-management approaches are practical—
self-monitoring may appear to be a waste of time, an activity inexpensive and portable (Thoresen & Mahoney, 1974,
that is personally and culturally irrelevant. p. 7). Third, such strategies are usable. By this we mean that
Second, adapt the intervention to the client’s culture and a person will occasionally refuse to go “into therapy” or
background. Some clients have been socialized to be very formalized helping to stop drinking or to lose weight but
private and would feel most uncomfortable in publicly dis- will agree to use the self-administered instructions that a
playing their self-monitoring data. Other clients would be self-management program provides. This may be particu-
unlikely to discipline themselves to go to one place to obtain larly advantageous with some clients who are mistrust-
stimulus control, such as using a smoking chair to help ful of therapy or related forms of professional helping.
control smoking. And, depending on the client’s history, the Finally, self-management strategies may enhance gener-
idea of using self-rewards may be awkward or benefit from alization of learning—both from the interview to the
reframing. At the very least, the rewards must be tailored to environment and from problematic to nonproblematic
the client’s gender, age, and culture. situations (Thoresen & Mahoney, 1974, p. 7). These are
Third, discover the client’s worldview and consider the some of the possible advantages of self-management that
relevance of self-management based on this perception of have spurred both researchers and practitioners to apply
the world. For clients whose cultural identity or the targeted and explore some of the components and effects of suc-
issue is shaped by an external locus of control and an exter- cessful self-management programs.
nal locus of responsibility, self-management may not be a Although many questions remain unanswered, we can
good match or may need to be discussed as an option with tentatively say that the following factors may be important
such factors in mind. in an effective self-management program:
Fourth, consider the relevance of self-management against
the client’s goals for helping intervention and also the context 1. A combination of strategies, some focusing on anteced-
of the client’s life. If the client is also struggling with multiple ents of behavior and others on consequences
problems in living, aversive external structures and discrimi- 2. Consistent use of strategies over a period of time
nation, serious vulnerabilities, or overwhelming pressures, 3. Evidence of client self-evaluation, goal setting, and self-
self-management would have a limited role, if deemed ap- efficacy
propriate at all. Consider, for example, how it might feel if 4. Use of covert, verbal, or material self-reinforcement
you were a low-income mother with no social support and 5. Some degree of external or environmental support
few resources and were regularly beaten by your live-in male
partner—and your helping practitioner told you to engage in Combination of Strategies
some form of self-management. One or more self-management We have mentioned that self-management is often com-
strategies, however, may provide some concrete relief— bined with other change strategies and that a combination
perhaps in better managing a health problem or in helping of self-management strategies is usually more useful than a
her child better manage troubling classroom behavior— single strategy. In a weight-control study, Mahoney, Moura,
that can be a meaningful part of a larger set of goals. and Wade (1973) found that the addition of self-reward
Fifth, consider the client’s access to resources, and be significantly enhanced the procedures of self-monitoring and
aware that resources may differ for oppressed individuals stimulus control, and that those who combined self-reward
within society. Barriers can be due to personal characteris- and self-punishment lost more weight than those who used
tics, such as literacy, disability, or transportation, as well as to just one of the procedures. Stress inoculation training in-
structural problems such as racism, homophobia, or similar cludes application of self-management principles within a
prejudices and inequities that may make it more difficult for multicomponent package, with considerable support across
some clients to self-manage. a variety of concerns (Meichenbaum, 1994) and with chil-
dren and adolescents (Ollendick & King, 2000). Examples
include combining self-management strategies with medita-
CHARACTERISTICS OF AN EFFECTIVE tion, relaxation methods, coping skill supports, reframing
SELF-MANAGEMENT PROGRAM techniques, cognitive restructuring, education, and exercise.
Well-constructed and well-executed self-management pro- Consistent, regular use of the strategies is a very impor-
grams have some advantages over helper-administered tant component of effective self-management. Seeming
SELF-MANAGEMENT STRATEGIES 523

ineffectiveness may be partly attributable to sporadic or Use of Self-Reinforcement


inconsistent use. Some individuals may be more likely Self-reinforcement, whether covert, verbal, or material,
than others to apply self-management strategies with the appears to be an important ingredient of an effective self-
regularity that is needed. Lack of positive outcomes in a management program. Being able to praise oneself covertly
self-management program may be due to lack of clarity or to note positive improvement seems to be correlated with
about how best to use the procedures, or it may reflect lack self-change. In contrast, self-criticism (covert and verbal)
of efficacy even with consistent application. Also, if self- seems to mitigate against change (Mahoney & Mahoney,
management efforts are not used over a certain period of 1976). It is important to consider what any given cli-
time, their effectiveness may be too limited to produce any ent will experience as genuinely reinforcing. For example,
change. Ongoing assessment as to the fit of these techniques some people may find that material self-reward (such as
for clients is needed. Those who have external supports and money or valued items) may be more effective than either
encouragement for consistency of use are also likely to have self-monitoring or self-punishment; others may find vari-
a more successful experience. ous forms of social support or pride to be more effective.
Self-reinforcement must also be relevant to the client’s
Self-Evaluation, Standard Setting, and Self-Efficacy gender and culture.
Self-evaluation in the form of standard setting (or goal set-
ting) and intention statements seems to be an important Environmental Support
component of a self-management program. Some evidence Some degree of external support is necessary to effect and
also suggests that self-selected stringent standards affect maintain the changes resulting from a self-management pro-
performance more positively than do lenient standards gram. For example, public display of self-monitoring data
(Bandura, 1971). It is important to distinguish outcome and the help of another person provide opportunities for
expectations (one’s beliefs about whether a certain behavior social reinforcement that often augment behavior change.
or event will produce a particular outcome) from self-efficacy Successful self-controllers may report receiving more posi-
expectations (the belief or level of confidence a person has in tive feedback from others about their change efforts than do
his or her ability to develop intentions, set behavioral goals, unsuccessful self-controllers. To maintain any self-managed
and successfully execute the behaviors in question). A client change, there must be some support from the social and
may have confidence that she or he can manage a certain ac- physical environment, although how this is best achieved
tion but may not undertake it because of a belief that it will may vary for clients from different cultural backgrounds, age
not accomplish the desired outcome (or that obstacles will cohorts, or life circumstances. We previously used examples
intervene to prevent the desired outcome). In some cases, to illuminate variability in how “self ” may be conceptual-
these readings of a situation may be realistic, underscoring ized differently among people and how self-management
the importance of careful assessment of a client’s circum- may be embedded for some within networks, communi-
stances and other agents or factors that may have significant ties, historical legacies, or current conditions that should
roles in the desired outcome. be considered. The examples illustrated ways that faith and
In general, however, perceived self-efficacy is seen by many spirituality may be important along with support networks
as a centrally important component. Without this, it is dif- and cultural identities (Gartett, 1999, provides an example
ficult at best to build an intervention program that requires for Native American youth).
substantial client involvement or to achieve incrementally
successful, reinforcing outcomes along the way. Strengthen-
ing efficacy expectations can augment an internal resource
crucial to subsequent successes in a self-management in- STEPS IN DEVELOPING A CLIENT
tervention. For example, successful self-controllers usually SELF-MANAGEMENT PROGRAM
set higher goals and criteria for change than unsuccessful We have incorporated those five characteristics of effective
self-controllers do. However, the standards set should be self-management into a description of the steps associated
realistic and within reach; otherwise, it is unlikely that with a self-management program. The steps are applicable
self-reinforcement will ever occur. Bandura (1997) offers a to any program in which the client uses stimulus control,
discussion of sources through which self-efficacy expecta- self-monitoring, or self-reward. Figure 17.1 summarizes
tions are typically influenced: (1) one’s own performance the steps associated with developing a self-management
accomplishments, (2) vicarious experience (e.g., observing program; the characteristics of effective self-management
others, reading stories, imagining), (3) verbal persuasion, and reflected in the steps are noted in the left column of the
(4) physiological and affective states (e.g., strategies to pair figure.
a positive mood and a relaxed state with conditions under For developing a self-management program, steps 1 and 2
which self-efficacy is needed). both involve aspects of standard setting and self-evaluation.
524 CHAPTER 17

Characteristics of an Effective Steps in Developing a


Self-Management Program Self-Management Program

Standard setting, self-evaluation, Step 1


and self-efficacy Client identifies and records target
behavior, controlling antecedents, and
consequences (baseline); estimates
confidence in achieving target behavior

Standard setting, self-evaluation, Step 2


and self-efficacy Client identifies desired behavior and
direction of change (goals); estimates
confidence in achieving goals

Combination of strategies Step 3


Helper explains possible self-management
strategies

Combination of strategies Step 4


Client selects one or more self-management
strategies

Client commitment and Step 5


consistent use of strategies Client verbally commits to carry out
step 4

Consistent use of strategies Step 6


Helper instructs and models selected strategies

Consistent use of strategies Step 7


Client rehearses selected strategies

Consistent use Step 8 Step 9


of strategies Client uses selected strategies Client records use of strategies and
in vivo level of target behavior

Self-evaluation Step 10 Step 11


Self-reinforcement Client’s data are reviewed by helper Charting or posting of data results in
Environmental support and client; client continues as is or self- and environmental reinforcement
makes revisions in program for client progress

Figure 17.1 Developing an Effective Self-management Program

In step 1, the client identifies and records the target behavior tifies the desired behavior, conditions, and level of change.
and its antecedents and consequences. This step involves The behavior, conditions, and level of change are the three
self-monitoring, in which the client collects baseline data parts of a counseling outcome goal. Defining the goal is an
about the behavior to be changed. If baseline data have important part of self-management because of the possible
not been collected as part of assessment, it is imperative motivating effects of standard setting. Establishing goals
that such data be collected now, before using any self- may interact with some of the self-management procedures
management strategies. In step 2, the client explicitly iden- and contribute to the desired effects.
SELF-MANAGEMENT STRATEGIES 525

Steps 3 and 4 are directed toward helping the client select SELF-MONITORING: PURPOSES, USES,
a combination of self-management strategies to use. The AND PROCESSES
helper will need to explain all the possible self-management Purposes of Self-Monitoring
strategies to the client (step 3). The helper should empha- Self-monitoring is a process in which clients observe and
size that the client should select some strategies that involve record things about themselves and their interactions with
prearrangement of the antecedents and some that involve environmental situations. Self-monitoring is a useful ad-
manipulation and self-administration of consequences. junct to assessment because the observational data can verify
Ultimately, the client is responsible for selecting which self- or change the client’s verbal report about the target behavior.
management strategies should be used (step 4). Client se- We recommend that clients record their daily self-observa-
lection of the strategies is an important part of the overall tions over a designated time period on a behavior log. Usu-
self-directed nature of self-management, although this step ally, the client observes and records the target behavior, the
may benefit from assistance from the professional helper or controlling antecedents, and the resulting consequences.
others involved in supporting the client’s efforts in sorting Self-monitoring is a core first step in any self-change
through the choices. program. The client must be able to discover what is hap-
Steps 5–9 all involve procedural considerations that may pening before implementing a self-change strategy, just as the
strengthen client commitment and may encourage consis- helper must know what is going on before using any other
tent use of the strategies over time. First, the client commits therapeutic procedure. In other words, any self-manage-
himself or herself verbally by specifying what and how much ment strategy, like any other strategy, should be preceded
change is desired and the action steps (strategies) the client by a baseline period of self-observation and recording. Dur-
will take to produce the change (step 5). Next, the helper ing this period, the client collects and records data about
instructs the client in how to carry out the selected strate- the behavior to be changed (B), the antecedents (A) of the
gies (step 6). (The helper can follow the guidelines listed behavior, and the consequences (C) of the behavior. In addi-
later in the chapter for self-monitoring, those for stimulus tion, the client may wish to note how much or how often the
control, and those for self-reward.) Explicit instructions and behavior occurs. For example, a client might record the daily
modeling by the helper may encourage the client to use a amount of study time or the number of times he or she left
procedure more accurately and effectively. The instructional the study time and place to do something else. Behavior logs
set given by a helper may contribute to some degree to the used to collect assessment data can also be used by a client
overall treatment outcome. The client also may use the strat- to collect baseline data before implementing a self-manage-
egies more effectively if there is an opportunity to rehearse ment program. If the helper introduces self-management
the procedures in the interview under the helper’s direction strategies after assessment, these self-observation data should
(step 7). Finally, the client applies the strategies in vivo (step 8) be already available.
and records (monitors) the frequency of use of each strategy Self-monitoring is also very useful for evaluation of goals
and the level of the target behavior (step 9). Some of the or outcomes. When a client self-monitors the target behav-
treatment effects of self-management may also be a function ior either before or during a treatment program, “the pri-
of the client’s self-recording. mary utility of self-monitoring lies in its assessment or data
Steps 10 and 11 involve aspects of self-evaluation, self- collection function” (Ciminero, Nelson, & Lipinski, 1977,
reinforcement, and environmental support. The client has an p. 196). However, practitioners and researchers have realized
opportunity to evaluate progress toward the goal by review- that the mere act of self-observation can produce change.
ing the self-recorded data collected during strategy imple- As one collects data about oneself, the data collection may
mentation (step 10). Review of the data may indicate that influence the behavior being observed. We now know that
the program is progressing smoothly or that some adjust- self-monitoring is useful not only to collect data but also to
ments are needed. When the data suggest that some progress promote client change. If properly structured and executed,
toward the goal is being made, the client’s self-evaluation self-monitoring can be used as one type of self-management
may set the occasion for self-reinforcement. Charting or strategy. (See Learning Activity 17.1.)
posting the data (step 11) can enhance self-reinforcement
and can elicit important environmental support for long-
term maintenance of client change. Clinical Uses of Self-Monitoring
In the next section we describe how self-monitoring can A number of research reports and clinical studies have ex-
be used to record the target behavior. Such recording can plored self-monitoring as a major change strategy. Box 17.2
occur initially for problem assessment and goal setting, or it indicates a variety of subjects for which self-monitoring has
can be introduced later as a self-change strategy. We discuss been recently investigated as a change strategy. These include
how self-monitoring can be specifically used to promote ADHD, binge eating, obesity, classroom behavior, depression,
behavior change. psychosis, spinal cord injury, and stress. Other recently
526 CHAPTER 17

LEARNING ACTIVITY 17.1 Self-Monitoring


This activity is designed to help you use self- b. Select a method of recording (frequency, duration,
monitoring yourself. The instructions describe a and so on). Remember:
self-monitoring plan for you to try out. (1) Frequency counts for clearly separate occur-
rences of the response
1. Discrimination of a target response: (2) Duration or latency measures for responses that
a. Specify one target behavior you would like to occur for a period of time
change. Pick either the positive or the negative side (3) Intensity measures to determine the severity of a
of the behavior to monitor—depending on which response
you value more and whether you want to increase c. Select a device to assist you in recording. Remember
or decrease this response. that the device should be
b. Write down a definition of this behavior. How clear (1) Portable
is your definition? (2) Accessible
c. Can you write some examples of this behavior? If (3) Economical
you had trouble with these, try to tighten up your (4) Obtrusive enough to serve as a reminder to self-
definition—or contrast positive and negative in- record
stances of the behavior.
d. After you have made these determinations, engage
2. Recording of the response: in self-monitoring for at least a week (preferably
a. Specify the timing of your self-recording. Remember two). Then complete steps 3, 4, and 5.
the rules of thumb:
3. Charting of the response: Take your daily self-recording
(1) Use prebehavior monitoring to decrease an un- data and chart them on a simple line graph for each
desired response. day that you self-monitored.
(2) Use postbehavior monitoring to increase a de-
4. Displaying of data: Arrange a place (that you feel com-
sired response.
fortable with) to display your chart.
(3) Record immediately—don’t wait.
(4) Record when there are no competing re- 5. Analysis of data: Compare your chart with your stated
sponses. desired behavior change. What has happened to the
behavior?

investigated applications include alcohol consumption, self- monitoring is used as a change strategy, the accuracy of the
injurious behavior, obsessive–compulsive behaviors, smok- data may be less crucial. From a helping perspective, the
ing cessation, suicidal ideation, managing conditions such as reactivity of self-monitoring can support its use as a change
inflammatory bowel disease, and panic. Self-monitoring has strategy. As an example of reactivity, Kanfer and Gaelick-
been used with many different populations. Examples from Buys (1991) noted that a married or partnered couple using
recent research include people with a range of disabilities, self-monitoring to observe their frequent arguments reported
people with chronic mental illness, immigrants, children, that whenever the monitoring device (a camcorder) was
elders, and caregivers, and across cultures. Attention to self- turned on, the argument was avoided. Similarly, the process
monitoring may help achieve a more nuanced understand- of carefully monitoring one’s habits raises self-awareness,
ing of processes—such as Kosic, Mannetti, and Sam’s (2006) which in itself can support self-control strategies that change
finding that self-monitoring plays a role in moderating be- these habits (cf. Karoly, 2005).
tween differing acculturation strategies and the sociocultural Although the reactivity of self-monitoring can be a di-
and psychological adaptation outcomes of immigrants. lemma in data collection, it can be an asset when self-
monitoring is used intentionally as a helping strategy. In
Factors Influencing the Reactivity of Self-Monitoring using self-monitoring as a change strategy, try to maximize
Two issues involved in self-monitoring are the reliability of the reactive effects of self-monitoring—at least to the point
the self-recording and its reactivity. Reliability, the accuracy of producing desired behavioral changes. Self-monitoring
of the self-recorded data, is important when self-monitoring for long periods of time maintains reactivity. A number of
is used to evaluate the goal behaviors. However, when self- factors seem to influence the reactivity of self-monitoring.
SELF-MANAGEMENT STRATEGIES 527

BOX 17.2 RESEARCH ON SELF-MONITORING


ADHD Kocovski, N. L., & Endler, N. S. (2000). Self-regulation:
Harris, K. R., Friedlander, B. D., Saddler, B., Frizzelle, R., Social anxiety and depression. Journal of Applied Biobe-
& Graham, S. (2005). Self-monitoring of attention versus havioral Research, 5 (1), 80–91.
self-monitoring of academic performance: Effects among
Immigrant Adaptation
students with ADHD in the general education classroom.
Kosic, A., Mannetti, L., & Sam, D. L. (2006). Self-monitoring:
Journal of Special Education, 39 (3), 145–156.
A moderating role between acculturation strategies and
Binge Eating adaptation of immigrants. International Journal of Intercul-
Hildebrandt, T., & Latner, J. (2006). Effect of self-monitor- tural Relations, 30 (2), 141–157.
ing on binge eating: Treatment response or “binge drift”?
Psychophysiology
European Eating Disorders Review, 14 (1), 17–22.
Hofmann, S. G. (2006). The emotional consequences of
Child Obesity social pragmatism: The psychophysiological correlates of
Germann, J. N., Kirschenbaum, D. S., & Rich, B. H. (2007). self-monitoring. Biological Psychology, 73 (2), 169–174.
Child and parental self-monitoring as determinants of suc-
Psychosis
cess in the treatment of morbid obesity in low-income
Johns, L. C., Gregg, L., Allen, P., & McGuire, P. K. (2006).
minority children. Journal of Pediatric Psychology, 32 (1),
Impaired verbal self-monitoring in psychosis: Effects of
111–121.
state, trait and diagnosis. Psychological Medicine, 36 (4),
Classroom Behavior 465–474.
Amato Zech, N. A., Hoff, K. E., & Doepke, K. J. (2006). Self-Prophecy
Increasing on-task behavior in the classroom: Extension Spangenberg, E. R., & Sprott, D. E. (2006). Self-monitoring
of self-monitoring strategies. Psychology in the Schools, and susceptibility to the influence of self-prophecy. Journal
43 (2), 211–221. of Consumer Research, 32 (4), 550–556.
Classroom Social Skills Social Interactions
Peterson, L. D., Young, K. R., Salzberg, C. L., West, R. P., Flynn, F. J., Reagans, R. E., Amanatullah, E. T., & Ames,
& Hill, M. (2006). Using self-management procedures to D. R. (2006). Helping one’s way to the top: Self-monitors
improve classroom social skills in multiple general educa- achieve status by helping others and knowing who helps
tion settings. Education and Treatment of Children, 29 (1), whom. Journal of Personality and Social Psychology, 91(6),
1–21. 1123–1137.
Ickes, W., Holloway, R., Stinson, L. L., & Hoodenpyle, T. G.
Classroom Staff
(2006). Self-monitoring in social interaction: The centrality
Petscher, E. S., & Bailey, J. S. (2006). Effects of training,
of self-affect. Journal of Personality, 74 (3), 659–684.
prompting, and self-monitoring on staff behavior in a
classroom for students with disabilities. Journal of Applied Spinal Cord Injury
Behavior Analysis, 39 (2), 215–226. Lee, Y., & McCormick, B. P. (2006). Examining the role of
self-monitoring and social leisure in the life quality of indi-
Depression
viduals with spinal cord injury. Journal of Leisure Research,
Chen, H., Guarnaccia, P. J., & Chung, H. (2003). Self-
38 (1), 1–19.
attention as a mediator of cultural influences on depres-
sion. International Journal of Social Psychiatry, 49 (3), Stress
192–203. Huflejt-Lukasik, M., & Czarnota-Bojarska, J. (2006). Short
Dunn, B. D., Dalgleish, T., Lawrence, A. D., & Ogilvie, A. D. communication: Self-focused attention and self-monitoring
(2007). The accuracy of self-monitoring and its relationship influence on health and coping with stress. Stress and
to self-focused attention in dysphoria and clinical depres- Health: Journal of the International Society for the Investi-
sion. Journal of Abnormal Psychology, 116 (1), 1–15. gation of Stress, 22 (3), 153–159.

A summary of these factors suggests that self-monitoring when performance feedback and goals or standards are
is most likely to produce positive behavioral changes when made available and are unambiguous; and when the moni-
change-motivated subjects continuously monitor a lim- toring act is both salient and closely related in time to the
ited number of discrete, positively valued target behaviors; target behaviors.
528 CHAPTER 17

Nelson (1977) has identified eight variables that seem to STEPS OF SELF-MONITORING
be related to the occurrence, intensity, and direction of the Self-monitoring involves at least six important steps: (1) rationale
reactive effects of self-monitoring: for the strategy, (2) discrimination of a response, (3) recording
of a response, (4) charting of a response, (5) displaying of
1. Motivation: Clients who are interested in changing the data, and (6) analysis of data. Each of these six steps and
self-monitored behavior are more likely to show reactive guidelines for their use are discussed here and summarized
effects when they self-monitor. in Table 17.1. Remember that the steps are interactive and
2. Valence of target behaviors: Behaviors that a person values that the presence of all of them may be required for a person
positively are likely to increase with self-monitoring; to use self-monitoring effectively. Also, remember that any
negative behaviors are likely to decrease; neutral behav- or all of these steps may need to be adapted, depending on
iors may not change. the client’s gender and culture.
3. Type of target behaviors: The nature of the behavior that
is being monitored may affect the degree to which self-
monitoring procedures effect change. Treatment Rationale
4. Standard setting (goals), reinforcement, and feedback: Re- First, the practitioner explains the rationale for self-monitoring.
activity is enhanced for people who self-monitor in con- Before using the strategy, the client should be aware of what
junction with goals and the availability of performance the self-monitoring procedure will involve and how the
reinforcement or feedback.
5. Timing of self-monitoring: The time when the person self-
records can influence the reactivity of self-monitoring.
TABLE 17.1 Steps of Self-Monitoring
Results may differ depending on whether self-monitor-
ing occurs before or after the target response. 1. Rationale for self-monitoring
6. Devices used for self-monitoring: More obtrusive or visible A. Purpose
recording devices seem to be more reactive than unob- B. Overview of procedure
trusive devices. 2. Discrimination of a response
7. Number of target responses monitored: Self-monitoring of A. Selection of target response to monitor
only one response increases reactivity. As more responses (1) Type of response
are concurrently monitored, reactivity decreases. (2) Valence of response
8. Schedule for self-monitoring: The frequency with which (3) Number of responses
a person self-monitors can affect reactivity. Continuous 3. Recording of a response
self-monitoring may result in more behavior change than A. Timing of recording
intermittent self-recording. (1) Prebehavior recording to decrease a response; postbehavior recording
to increase a response
(2) Immediate recording
Three factors may contribute to the reactive effects of
(3) Recording when no competing responses distract recorder
self-monitoring: B. Method of recording
(1) Frequency counts
1. Client characteristics: Client intellectual and physical (2) Duration measures
abilities may be associated with greater reactivity when (a) Continuous recording
self-monitoring. (b) Time sampling
2. Expectations: Clients seeking help may have some ex- C. Devices for recording
pectations for desirable behavior changes. However, it is (1) Portable
probably impossible to separate client expectations from (2) Accessible
implicit or explicit therapeutic “demands” to change the (3) Economical
target behavior. (4) Somewhat obtrusive
3. Behavior change skills: Reactivity may be influenced by 4. Charting of a response
the client’s knowledge and skills associated with be- A. Charting and graphing of daily totals of recorded behavior
havior change. For example, the reactivity of addictive 5. Displaying of data
behaviors may be affected by the client’s knowledge of A. Chart for environmental support
simple, short-term strategies such as fasting or absti- 6. Analysis of data
nence. These are general guidelines, and their effects A. Accuracy of data interpretation
may vary with the gender, class, race, and ethnicity of B. Knowledge of results for self-evaluation and self-reinforcement
each specific client.
SELF-MANAGEMENT STRATEGIES 529

procedure will help with the client’s concern. An example, to limit monitoring to one response, at least initially. If the
adapted from Benson and Stuart (1992), follows: client engages in self-monitoring of one behavior with no
difficulties, then more items can be added.
The purpose of self-monitoring is to increase your awareness
of your sleep patterns. Research has demonstrated that people Recording of a Response
who have insomnia benefit from keeping a self-monitoring After the client has learned to make discriminations about a
diary. Each morning for a week you will record the time you response, the helper can provide instructions and examples
went to bed the previous night; approximately how many about the method for recording the observed response. Most
minutes it took you to fall asleep; if you awakened during the
clients have probably never recorded their behavior system-
night, how many minutes you were awake; the total number
of hours you slept; and the time you got out of bed in the atically. Systematic recording is crucial to the success of self-
morning. Also, on a scale you will rate how rested you feel in monitoring, so it is imperative that the client understand the
the morning, how difficult it was to fall asleep the previous importance and methods of recording. The client needs in-
night, the quality of sleep, your level of physical tension when structions about when and how to record and about devices
you went to bed the previous night, your level of mental activ- for recording. The timing, method, and recording devices
ity when you went to bed, and how well you think you were can all influence the effectiveness of self-monitoring.
functioning the previous day. The diary will help us evaluate
your sleep and remedy issues. This kind of awareness helps Timing of Self-Monitoring: When to Record
in correcting factors that might contribute to your insomnia. One of the least understood processes of self-monitoring in-
How does that sound? volves timing, or the point when the client actually records
the target behavior. Instances have been reported of both
Discrimination of a Response prebehavior and postbehavior monitoring. In prebehavior
When a client engages in self-monitoring, an observation, or monitoring, the client records the intention or urge to en-
discrimination, of a response is required first. For example, gage in the behavior before doing so. In postbehavior moni-
a client who is monitoring fingernail biting must be able to toring, the client records each completed instance of the
discriminate instances of nail biting from instances of other target behavior—after the behavior occurs. Kazdin (1974,
behavior. Discrimination of a response indicates awareness, p. 239) points out that the precise effects of self-monitoring
reflecting the client’s ability to identify the presence or ab- may depend on the point at which monitoring occurs in the
sence of the behavior and whether it is overt, like nail biting, chain of responses relative to the response being recorded.
or covert, like a positive self-thought. Effects of the timing of self-monitoring may depend partly
Discrimination of a response involves helping the client on whether other responses are competing for the person’s
identify what to monitor. This decision will often require attention at the time the response is recorded. Another factor
helper assistance. The type of the monitored response may af- influencing the timing of self-monitoring is the amount of
fect the results of self-monitoring. For example, self-monitoring time between the response and the actual recording. There
may produce greater weight loss for people who recorded is general agreement that delayed recording of the behavior
their daily weight and daily caloric intake than for those weakens the efficacy of the monitoring process.
who recorded only daily weight. What works for individuals We suggest four guidelines that may help the helper and
may vary; thus, the selection of target responses remains a client decide when to record. First, if the client is using
pragmatic choice as to what seems to work well. Mahoney monitoring as a way to decrease an undesired behavior, pre-
(1977, pp. 244–245) points out that there may be times behavior monitoring may be more effective, for this seems
when self-monitoring of certain responses could detract to interrupt the response chain early in the process. An
from intervention effectiveness, as in asking a suicidal client example for self-monitoring an undesired response would
to monitor depressive thoughts. be to record whenever you have the urge to smoke or to eat.
The effects of self-monitoring also vary with the valence of Prebehavior monitoring may result in more change than
the target response. There are always “two sides” of a behav- postbehavior monitoring. Second, if the client is using self-
ior that could be monitored—the positive and the negative. monitoring to increase a desired response, then postbehavior
There also seem to be times when one side is more important monitoring may be more helpful. Postbehavior monitoring
for self-monitoring than the other. Unfortunately, there are can make a person more aware of a low-frequency, desirable
very few data to guide a decision about the exact type and behavior. Third, recording instances of a desired behavior as
valence of responses to monitor. Because the reactivity of it occurs or immediately after it occurs may be most help-
self-monitoring is affected by the value assigned to a behavior ful. The guideline is to “Record immediately after you have
(Watson & Tharp, 2007), one guideline might be to have the the urge to smoke—or immediately after you have covertly
client monitor the behavior that she or he cares most about praised yourself; do not wait even for 15 or 20 minutes,
changing. Generally, it is a good idea to encourage the client as the impact of recording may be lost.” Fourth, the client
530 CHAPTER 17

should be encouraged to record the response when not dis- spent reading textbooks or practicing a competitive sport.
tracted by the situation or by other competing responses. Or a client might want to keep track of the length of time
The client should be instructed to record the behavior in spent in a “happy mood.”
vivo as it occurs, if possible, rather than at the end of the Sometimes a client may want to record two different
day, when he or she is dependent on recall. In vivo recording responses and use both the frequency and the duration
may not always be feasible, however, and in some cases the methods. For example, a client might use a frequency count
client’s self-recording may have to be performed later. to record each urge to smoke and a duration count to moni-
tor the time spent smoking a cigarette. Watson and Tharp
Method of Self-Monitoring: How to Record (2007) suggest that the helper can recommend frequency
The helper needs to instruct the client in a method for re- counts whenever it is easy to record clearly separate occur-
cording the target responses. McFall (1977) points out that rences of the behavior and duration counts whenever the
the method of recording can vary in a number of ways: behavior continues for long periods.
Clients also can self-record the intensity of responses
It can range from a very informal and unstructured operation, whenever data are desired about the relative severity of a
as when subjects are asked to make mental notes of any event response. For example, a client might record the intensity of
that seems related to mood changes, to something fairly formal happy, anxious, or depressed feelings or moods.
and structured, as when subjects are asked to fill out a mood-
rating sheet according to a time-sampling schedule. It can be Format of Self-Monitoring Instruments
fairly simple, as when subjects are asked to keep track of how There are many formats of self-monitoring instruments that
many cigarettes they smoke in a given time period; or it can a client can use to record the frequency, duration, and/or
be complex and time-consuming, as when they are asked to intensity of the target response as well as information about
record not only how many cigarettes they smoke, but also the
contributing variables. The particular format of the instru-
time, place, circumstances, and affective response associated
with lighting each cigarette. It can be a relatively objective
ment can affect reactivity and can increase client compliance
matter, as when counting the calories consumed each day; or it with self-monitoring. The format of the instrument should
can be a very subjective matter, as when recording the number be tailored to the client situation and goal and to the client.
of instances each day when they successfully resist the tempta- Figure 17.2 shows three formats for monitoring instruments.
tion to eat sweets. (p. 197) Each format can use a variety of self-recording devices. Watson
and Tharp (2007) provide a range of additional examples.
Ciminero and associates (1977, p. 198) suggest that the Example 1 shows a format useful for relatively frequent
recording method should be “easy to implement, must pro- recordings—for example, with couples for self-monitoring
duce a representative sample of the target behavior, and of the content and quality of their interactions. In this for-
must be sensitive to changes in the occurrence of the target mat, each person records the content of the interaction with
behavior.” Keep the method informal and unstructured for the partner (for example, having dinner together, talking
clients who are not “monitors” or who do not value “tracking” about finances, discussing work, going to movies, dealing
in such a systematic way. with a parenting issue) and rates the quality of that interac-
Frequency, duration, and intensity can be recorded with tion. This kind of format aims to capture all substantial
either a continuous recording or a time-sampling method. interactions and characterize them. Other approaches may
Selection of one of these methods will depend mainly on focus on certain types of interactions, such as discussing a
the type of target response and the frequency of its occur- sensitive topic or dealing with conflict, or may track aspects
rence. To record the number of target responses, the client of interactions, such as the use of active listening skills.
can use a frequency count. Frequency counts are most useful Example 2 shows a format useful when more detail is
for monitoring responses that are discrete, do not occur all needed and the client is likely to benefit from having her or
the time, and are of short duration (Ciminero et al., 1977, his attention directed to components (e.g., What was I say-
p. 190). For instance, clients might record the number of ing to myself just then?), to connections (e.g., the types of
times they have an urge to smoke or the number of times events that seem to systematically trigger certain reactions),
they praise or compliment themselves covertly. and to the level of one’s reaction and views about how it was
Other kinds of target responses are recorded more easily handled. This example is designed for anxiety responses, but
and accurately by duration. Anytime a client wants to record it could readily be modified for a range of other affective
the amount or length of a response, a duration count can be states, thinking patterns, or behaviors.
used. Ciminero and associates (1977, p. 198) recommend Example 3 illustrates a brief diary format. This integrates
the use of a duration measure whenever the target response attention to the triggering event but also includes recording
is not discrete and it varies in length. For example, a client coping efforts and self-administered praise or reinforcement
might use a duration count to note the amount of time as well as affective states before and after the coping efforts.
Example 1: Content and Quality of Partnered Interactions
(Record the type of interaction under “Content.” For each interaction, circle one category that best represents the quality of that interaction.)
Quality of Interaction

Time Content of Interaction Very Pleasant Pleasant Neutral Unpleasant Very Unpleasant

______________________________________ ++ + 0 - --
______________________________________ ++ + 0 - --
______________________________________ ++ + 0 - --
______________________________________ ++ + 0 - --

Example 2: Self-Monitoring Log for Recording Anxiety Responses (This could be adapted for other feeling/thought/behavior targets.)
Date and Situation Features Internal Degree of Feeling Behavioral Factors Satisfaction in Handling Alternatives to Consider
Time Dialogue Situation
(Self-Statements)
Describe each prob- Note your thoughts Rate the intensity of the Note how you Rate how effectively you What different thoughts or
lematic situation; or things you said to anxiety: (1) a little intense, (2) responded—what believe you handled the situa- behaviors seem useful to try?
note what seemed to yourself when this somewhat intense, (3) very you did tion: (1) a little, (2) somewhat, What would help you prepare
trigger anxiety occurred intense, (4) extremely intense (3) very, (4) extremely to try this next time?

Example 3: Brief Diary Format


Instructions: For each situation in which you experience a headache, record the following. After several episodes, reflect on what you see to be trends and what
seems to be associated with reduced tension.

Headache Diary:
Stressful situation: ______________________________________________________
Negative thoughts: ______________________________________________________
Tension level rated 1 2 3 4 5 6 7 8 9 10
Coping strategies: ______________________________________________________
Praising self for coping: _________________________________________________
Resulting tension level 1 2 3 4 5 6 7 8 9 10

Figure 17.2 Examples of Formats for Self-Monitoring Instruments


531

Source: Adapted from Self-Directed Behavior (9th ed.), by D. L. Watson & R. G. Tharp, p. 87. Copyright © 2007 Thomson.
532 CHAPTER 17

The illustration uses headaches as a physical manifestation advantages of a number of computer tools in this regard,
of stress, but, again, the general format could be applied to including the use of palmtop computers that are sufficiently
any number of targets. small to be carried at all times (and, thus, more likely to
be available in target situations relevant to intervention).
Devices for Self-Monitoring Amato Zech, Hoff, and Doepke, (2006) describe the use of
Clients often report that one of the most intriguing as- an electronic, vibrating beeper as a tactile reminder to self-
pects of self-monitoring is the device or mechanism used monitor attention in a special-education classroom.
for recording. For recording to occur systematically and The helper and client select a recording device. Here is
accurately, the client must have access to some recording an opportunity to be inventive! There are several practical
device. A variety of devices have been used to help clients criteria to consider in helping a client. The device should
keep accurate records. Note cards, daily log sheets, and be portable and accessible so that it is present whenever
diaries can be used to make written notations. A popu- the behavior occurs (Watson & Tharp, 2007). It should be
lar self-recording device is a wrist counter, such as a golf easy, convenient, and economical. The obtrusiveness of the
counter. The golf counter can be used for self-recording device should also be considered. The recording device can
in different settings. If several behaviors are being counted function as a cue (discriminative stimulus) for the client to
simultaneously, the client can wear several wrist counters self-monitor, so it should be noticeable enough to remind
or use knitting tallies. A wrist counter with rows of beads the client. However, a device that is too obtrusive may
permits the recording of several behaviors. Toothpicks, small draw attention from others who could reward or punish
plastic tokens, or cell phone text messaging can also be used the client for self-monitoring. Finally, the device should
as recording devices. Watson and Tharp (2007) report the be capable of giving cumulative frequency data so that the
use of coins: a client can carry coins in one pocket and trans- client can chart daily totals of the behavior. Many of the
fer one coin to another pocket each time a behavior occurs. devices used for practice assessment may be useful for ongo-
Children can record frequencies by pasting stars on a chart ing self-monitoring.
or by using a countoon, which has pictures and numbers for After the client has been instructed in the timing and
three recording columns: “What do I do,” “My count,” and method of recording, and after a recording device has been
“What happens.” Clocks, watches, and kitchen timers can be selected, the client should practice using the recording sys-
used for duration counts. The nature of the device depends, tem. Breakdowns in self-monitoring often occur because
of course, on what kind of observations are most useful (e.g., a client does not understand the recording process clearly.
notes about thoughts, feelings, circumstances, and reactions Rehearsal of the recording procedures may ensure that the
require different devices than those needed for frequency or client will record accurately. Generally, a client should en-
duration). gage in self-recording for three to four weeks. Usually, the
Not surprisingly, information technology is opening up effects of self-monitoring are not apparent in only one or
new mediums. Many if not most paper-and-pencil formats two weeks’ time.
can be used via a computer and a common word pro-
cessing program, and some of the multimedia capabilities Charting of a Response
of computers allow for more engaging devices. For some The data recorded by the client should be translated onto
people, this is a quicker and more accessible approach. a more permanent storage record such as a chart or graph
As an example, the form can be sent electronically as can that will enable the client to inspect the self-monitored data
responses (aiding with communication between client and visually.
helper between sessions, a particularly important issue for This type of visual guide may provide the occasion for client
people living in more remote or rural locations or with self-reinforcement (Kanfer & Gaelick-Buys, 1991), which, in
transportation constraints) and is always available in a file turn, can influence the reactivity of self-monitoring. The data
or at a website. A computer-based format may be easier to can be charted by days, using a simple line graph. For example,
keep up with than a piece of paper that’s gotten lost in the a client counting the number of urges to smoke a cigarette
pile on the dining room table. As with computer-assisted could chart these by days, as in Figure 17.3. A client recording
assessment tools, there is some evidence that computers can the amount of time spent studying each day could use the same
have a positive impact. For example, Calam, Cox, Glasgow, sort of line graph to chart duration of study time. The vertical
Jimmieson, and Larsen (2000) discuss benefits for children axis would be divided into time intervals such as 15 minutes,
and for people with disabilities. McGuire and colleagues 30 minutes, 45 minutes, or 1 hour.
(2000) describe advantages of using touchscreen technology The client should receive either oral or written instructions
that does not require keyboard use. Newman and colleagues on a way to chart and graph the daily totals of the recorded
(Newman, Consoli, & Taylor, 1997; Newman, Kenardy, response. The helper can assist the client in interpreting the
Herman, & Taylor, 1997) review the advantages and dis- chart in the sessions on data review and analysis. If a client
SELF-MANAGEMENT STRATEGIES 533

Week 1 Week 2 Week 3

26
24
22
20
18
16
Urges to smoke

14
12
10
8
6
4
2

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
Days

Figure 17.3 Self-monitoring Chart

is using self-monitoring to increase a behavior, the line on analysis. In these sessions, the helper can encourage the client
the graph should go up gradually if the self-monitoring is to compare the data with the desired goals and standards.
having the desired effect. If self-monitoring is influencing an The client can use the recorded data for self-evaluation and
undesired response to decrease, the line on the graph should determine whether the data indicate that the behavior is
go down gradually. within or outside the desired limits. The helper can also aid in
data analysis by helping the client interpret the data correctly.
Guidance on ways to meaningfully display and analyze client
Displaying of Data
self-monitoring data has been growing in sophistication over
After the graph has been made, the client has the option of
the years. In general, many of the methods and guidelines
displaying the completed chart. If the chart is displayed in a
used for identifying, defining, and evaluating outcome goals
“public” area, this display may prompt environmental rein-
can be adapted for client self-monitoring.
forcement, a necessary part of an effective self-management
program. The effects of self-monitoring are usually aug-
mented when the data chart is displayed as a public record.
However, some clients will not want to make their data MODEL EXAMPLE OF SELF-MONITORING:
public for reasons of confidentiality or shame avoidance. THE CASE OF ISABELLA
Our case example, Isabella, indicated the goal of increasing
Analysis of Data her positive thoughts (and simultaneously decreasing her
If the client’s recording data are not reviewed and analyzed, negative thoughts) about her ability to do well with math.
the client may soon feel as if he or she was told to make a This goal lends itself to the application of self-management
graph just for practice in drawing straight lines! A very im- strategies for several reasons. First, the goal represents a co-
portant facet of self-monitoring is the information that it vert behavior (positive thoughts), which is observable only
can provide to the client. There is some evidence that people by Isabella. Second, the flip side of the goal (the negative
who receive feedback about their self-recording change more thoughts) represents a very well-learned habit. Probably
than those who do not. The recording and charting of data most of these negative thoughts occur outside the sessions. To
should be used explicitly to provide the client with knowledge change this thought pattern, Isabella needs to use strategies
of results about behavior or performance. Specifically, the she can apply frequently (as needed) in vivo, and she needs
client should bring the data to weekly sessions for review and to use strategies that she can administer to herself.
534 CHAPTER 17

Here is a description of the way in which Isabella could Isabella is using self-monitoring to increase a behavior; as
use self-monitoring to achieve this goal: a result, if the monitoring has the desired effect, the line
on her graph will gradually rise. It is just starting to do
1. Treatment rationale: The helper provides an explanation so here; additional data for the next few weeks will show
of what Isabella will self-monitor and why, emphasizing a greater increase if the self-monitoring is influencing the
that this is a strategy she can apply herself, can use with a target behavior in the desired direction.
“private” behavior, and can use as frequently as possible 5. Displaying of data: After Isabella makes a data chart, she
in the actual setting. may wish to post it in a place such as her room, although
2. Discrimination of a response: The helper needs to help this is a very personal decision.
Isabella define the target response explicitly. One defi- 6. Analysis of data: During the period of self-monitoring,
nition could be “Anytime I think about myself doing Isabella brings in her data for weekly review sessions with
math or working with numbers successfully.” The helper the helper. The helper provides reinforcement and helps
provides some possible examples of this response, such as Isabella interpret the data accurately. Isabella can use the
“Gee, I did well on my math homework today” or “I was data for self-evaluation by comparing the “story” of the
able to balance my checkbook today.” The helper also en- data with her stated desired behavior and level of change.
courages Isabella to identify some examples of the target
response. Because Isabella wants to increase this behavior,
STIMULUS CONTROL
the target response will be stated in the “positive.”
3. Recording of a response: The helper instructs Isabella in tim- Kanfer and Gaelick-Buys (1991, p. 335) define stimulus
ing, a method, and a device for recording. In this case, control as the predetermined arrangement of environmental
because Isabella is using self-monitoring to increase a desired conditions that makes it impossible or unfavorable for an
behavior, she will use postbehavior monitoring. Isabella is in- undesired behavior to occur. Stimulus-control methods em-
structed to record immediately after a target thought occurs. phasize rearranging or modifying environmental conditions
She is interested in recording the number of such thoughts, that serve as cues or antecedents of a particular response.
so she will use a frequency count. A tally on a note card or Within the ABC model of behavior, a behavior is often
a wrist counter can be selected as the device for recording. guided by certain things that precede it (antecedents) and
After these instructions, Isabella will practice recording be- is maintained by positive or negative events that follow it
fore actually doing it. The helper instructs her to engage in (consequences). Remember also that both antecedents and
self-monitoring for about four consecutive weeks. consequences can be external (overt) or internal (covert).
4. Charting of a response: After each week of self-monitoring, For example, an antecedent could be a situation, an emo-
Isabella can add her daily frequency totals and chart them tion, a cognition, or an overt or covert verbal instruction.
by days on a simple line graph, as shown in Figure 17.4.
Clinical Uses of Stimulus Control
10 Stimulus-control procedures have been used for a wide range
of concerns; see Box 17.3 for a sample of recent research on
9
stimulus control. This procedure has been used to treat issues
8 related to autism, eating disorders, insomnia, obesity, fitness
Thoughts of being successful in math

activities, anxiety, additive supports for attending and learn-


7 ing, and resistance and compliance responses. One study
6 (Almeida et al., 2005) provided an interesting example of
ways in which self-management strategies can also be helpful
5 in supporting desired changes in the behavior of service pro-
viders. Within the context of a busy clinical setting, members of
4
a physician group used a stimulus-control intervention to help
3 prompt their attention to assessing and considering referrals
for physical activity. The effort resulted in significantly higher
2
referrals to as well as initiation of physical activity—suggesting
1 such interventions may be practical methods for supporting
service-provider attention to areas of particular need.
1 2 3 4 5 6 7
Days How Antecedents Acquire Stimulus Control
When antecedents are consistently associated with a be-
Figure 17.4 Simple Line Graph for Self-monitoring havior that is reinforced in the presence (not the absence) of
SELF-MANAGEMENT STRATEGIES 535

BOX 17.3 RESEARCH ON STIMULUS CONTROL


Autism Intellectual Disabilities
Green, G. (2001). Behavior analytic instruction for learners with Dickson, C. A., Wang, S. S., Lombard, K. M., & Dube, W. V.
autism: Advances in stimulus control technology. Focus on (2006). Overselective stimulus control in residential school
Autism and Other Developmental Disabilities, 16 (2), 72–85. students with intellectual disabilities. Research in Develop-
Matthews, B., Shute, R., & Rees, R. (2001). An analysis of mental Disabilities, 27 (6), 618–631.
stimulus overselectivity in adults with autism. Journal of In-
tellectual and Developmental Disability, 26 (2), 161–176. Pathological Gambling
Echeburua, E., & Fernandez-Montalvo, J. (2002). Psycho-
Brain Injury logical treatment of slot machine pathological gambling: A
Schlund, M. W. (2000). When instructions fail: The effects of case study. Clinical Case Studies, 1(3), 40–253.
stimulus control training on brain injury survivors’ attend-
ing and reporting during hearing screenings. Behavior Phobia
Modification, 24 (5), 658–672. Johnstone, K. A., & Page, A. C. (2004). Attention to phobic
stimuli during exposure: The effect of distraction on anxiety
Child Obesity reduction, self-efficacy and perceived control. Behaviour
Epstein, L. H., Paluch, R. A., Kilanowski, C. K., & Raynor, H. A. Research and Therapy, 42 (3), 249–275.
(2004). The effect of reinforcement or stimulus control to
reduce sedentary behavior in the treatment of pediatric Physician Referral
obesity. Health Psychology, 23 (4), 371–380. Almeida, F. A., Smith-Ray, R. L., Van Den Berg, R., Schriener,
P., Gonzales, M., Onda, P., & Estabrooks, P. A. (2005).
Insomnia Utilizing a simple stimulus control strategy to increase phy-
Hajak, G., Bandelow, B., Zulley, J., & Pittrow, D. (2002). “As sician referrals for physical activity promotion. Journal of
needed” pharmacotherapy combined with stimulus control Sport and Exercise Psychology, 27 (4), 505–514.
treatment in chronic insomnia—Assessment of a novel
intervention strategy in a primary care setting. Annals of Reading Ability
Clinical Psychiatry, 14 (1), 1–7. Chafouleas, S. M., Martens, B. K., Dobson, R. L., Weinstein, K. S.,
Pallesen, S., Nordhus, I. H., Kvale, G., Nielsen, G. H., Havik, & Gardner, K. B. (2004). Fluent reading as the improve-
O. E., Johnsen, B. H., & Skjotskift, S. (2003). Behavioral ment of stimulus control: Additive effects of performance-
treatment of insomnia in older adults: An open clinical based interventions to repeated reading on students’
trial comparing two interventions. Behaviour Research and reading and error rates. Journal of Behavioral Education,
Therapy, 41(1), 31–48. 13 (2), 67–81.

these antecedent stimuli, they gain control over the behav- cues. If a person eats something not only at the dining table
ior. You might think of this as an antecedent working as a but also when working in the kitchen, watching television,
stimulus for a certain response. When an antecedent gains walking by the refrigerator, and stopping at a Dairy Queen,
stimulus control over the response, there is a high prob- the sheer number of eating responses could soon result in
ability that the response will be emitted in the presence of obesity. Too many environmental cues are often related to
these particular antecedent events. For example, most of us other client difficulties, particularly “excesses” such as substance
automatically slow down, put our foot on the brake, and use. In these cases, the primary aim of a self-management
stop the car when we see a red traffic light. The red light is stimulus-control method is to reduce the number of cues asso-
a stimulus that has gained control over our stopping-the-car ciated with the undesired response, such as eating or smoking.
behavior. Generally, the fact that antecedents exert stimulus Other troubling behaviors have been observed that seem
control is helpful, as it is in driving: we go when we see a to involve excessively narrow stimulus control. At the oppo-
green light and stop at the sight of a red light. site pole from obesity are people who eat so little that their
physical and psychological health suffers (anorexia nervosa).
Inappropriate Stimulus Control in Troubling Behavior For these people, there are too few eating cues, among other
Behaviors that trouble clients may occur because of inappro- elements involved with this issue. Lack of exercise can be a
priate stimulus control. Inappropriate stimulus control may function of too narrow stimulus control. For some people,
be related to obesity, for example. Eating responses of over- the paucity of environmental cues associated with exercise re-
weight people tend to be associated with many environmental sults in very little physical activity. In these cases, the primary
536 CHAPTER 17

TABLE 17.2 Principles and Examples of Stimulus-Control Strategies


Principle of change Example

To decrease a behavior: Reduce or narrow the frequency of cues associated 1. Prearrange or alter cues associated with the place of the behavior:
with the behavior. a. Prearrange cues that make it hard to execute the behavior. Place fattening foods in
high, hard-to-reach places.
b. Prearrange cues so that they are controlled by others. Ask friends or family to
serve you only one helping of food and to avoid serving fattening foods to you.
2. Alter the time or sequence (chain) between the antecedent cues and the resulting
behaviors:
a. Break up the sequence. Buy and prepare food only on a full stomach.
b. Change the sequence. Substitute and engage in nonfood activities when you start to
move toward snacking (toward refrigerator, cupboard, or candy machine).
c. Build pauses into the sequence. Delay second helpings of food or snacks for a pre-
determined amount of time.

To increase a behavior: Increase or prearrange the cues associated 1. Seek out these cues deliberately to perform the desired behavior. Initially arrange only
with the response. one room with a desk to study. When you need to study, go to this place.
2. Concentrate on the behavior when in the situation. Concentrate only on studying in the
room. If you get distracted, get up and leave. Don’t mix study with other activities,
such as listening to records or talking.
3. Gradually extend the behavior to other situations. When you have control over study-
ing in one room, extend the behavior to another conducive room or place.
4. Promote the occurrence of helpful cues by other people or by self-generated remind-
ers. Ask your roommate to remind you to leave the desk when you are talking or
distracted. Remind yourself of good study procedures by posting a list over your study
desk or by using verbal or covert self-instructions.

aim of a stimulus-control strategy is to establish or increase prearrange cues by placing their control in the hands of
the number of cues that will elicit the desired behavior. someone else. Giving your pack of cigarettes to a friend
To summarize, stimulus-control self-management in- is an example of this method. The friend should agree to
volves reducing the number of antecedent stimuli associated help you reduce smoking and should agree not to reinforce
with an undesirable behavior and simultaneously increasing or punish any instances of your smoking behavior (the
the antecedent cues associated with a desirable response undesired response).
(Watson & Tharp, 2007). Table 17.2 shows the principal A behavior can also be reduced through stimulus control
methods of stimulus control and some examples. by interrupting the learned pattern or sequence that begins
with one or more antecedent cues and results in the undesired
Using Stimulus Control to Decrease Behavior response. This sequence may be called a chain. A troubling be-
To decrease the rate of a behavior, the antecedent cues as- havior is often the result of a long chain of events. For example,
sociated with the behavior should be reduced in frequency a variety of behaviors make up the sequence of smoking.
or altered in time and place of occurrence. When cues are Before puffing on a cigarette, a person has to go to a store, buy
separated from the habitual behavior by alteration or elimina- cigarettes, remove one cigarette from the pack, and light up.
tion, the old, undesired habit can be terminated (Watson A chain might be interrupted in a number of ways—for
& Tharp, 2007). Many behavioral “excesses,” such as example by breaking up or unlinking the chain of events,
eating, smoking, drinking, or self-criticism, are tied to changing the chain, or building pauses into the chain (Watson
a great number of antecedent situations. Reducing these & Tharp, 2007). All these methods involve prearranging or
cues can restrict the occurrence of the undesired behav- altering the nature of the sequence and the way in which
ior. Existing cues can be prearranged to make the target the behavior in question is tied to stimuli events and to
behavior so hard to execute that the person is unlikely to patterned ways of responding. A chain of events can be
do it. An example would be altering the place of smoking broken up by discovering and interrupting an event early in
by moving one’s smoking chair to an inconvenient place the sequence or by scrambling the typical order of events.
like the basement. The smoker would have to go down- For example, the smoker could break up the chain by not
stairs each time she or he wanted a cigarette. A person can going to stores that sell cigarettes. Or if the smoker typically
SELF-MANAGEMENT STRATEGIES 537

smokes at certain times, the usual order of events leading in the situation. Other behaviors should not be performed
to smoking could be mixed up. The smoker could also while in these situations, for a competing response could
change the typical chain of events. People who start to light interfere with the exercise activity (Watson & Tharp, 2007).
up a cigarette whenever they are bored, tense, or lacking Gradually, the client could extend the exercise activities to
something to do with their hands could perform a different new but similar situations—for example, doing isometrics
activity at this point, such as calling a friend when bored, while sitting on the floor or waiting for a meeting to start.
relaxing when tense, or knitting or playing cards to provide The person could also promote exercise behavior in these situ-
hand activity. Finally, smokers could interrupt the chain by ations by reminders—posting an exercise chart on the wall or
deliberately building pauses into it. carrying it around in a pocket or wallet.
As you may recall, when antecedents exert control over Stimulus-control instructions have also been used to increase
a behavior, the behavior occurs almost automatically. One sleep. Clients were instructed as follows: (1) Go to bed or lie
way to deal with this automatic quality is to pause before re- down to sleep only when sleepy. (2) Do not read, watch TV, or
sponding to a cue. For instance, whenever the smoker has an eat in bed. Use the bed only for sleeping and/or sexual activi-
urge to light up in response to a stress cue, a deliberate pause ties. (3) If unable to fall asleep after 10 to 20 minutes, get out
of 10 minutes can be built in before the person actually does of bed and engage in some activity. Return to bed only when
light up. Gradually, this time interval can be increased. De- sleepy, and continue this procedure throughout the night as
liberately building in pauses to make a record (in a journal, necessary. (4) Set the alarm clock and get up at the same time
computer notebook, or other monitoring tool) can be useful every morning regardless of the amount of sleep obtained dur-
toward building in reflection—for example, about how one ing the night. (5) Do not take naps during the day.
is feeling, thoughts in the moment, environmental condi- According to Kanfer and Gaelick-Buys (1991), one ad-
tions of the moment—which can help in breaking behavior vantage of stimulus control is that only minimal self-
chains. Sometimes you can even strengthen the pause pro- initiated steps are required to trigger environmental changes
cedure by covertly instructing yourself on what you want to that effect desired or undesired responses. However, stimulus-
do or by thinking about the benefits of not smoking. The control methods are often insufficient to modify behavior
pause itself can then become a new antecedent. without the support of other strategies. Stimulus-control
methods are usually not sufficient for long-term self-change
unless accompanied by other self-management methods that
Using Stimulus Control to Increase Behavior
exert control over the consequences of the target behavior.
Stimulus-control methods can also be used to increase a
One self-management method that involves self-presented
desired response. As noted in Table 17.2, to increase the rate
consequences is discussed in the following section and
of a response, a person increases or prearranges the anteced-
illustrated in Learning Activity 17.2.
ent cues associated with the desired behavior. The person
deliberately seeks out these cues to perform the behavior and
concentrates only on this behavior when in the situation. MODEL EXAMPLE OF STIMULUS CONTROL:
Competing or distracting responses must be avoided. Gradu- THE CASE OF ISABELLA
ally, as stimulus control over the behavior in one situation is This model example illustrates how stimulus control can be
achieved, the person can extend the behavior by perform- used to help Isabella achieve her goal of increasing positive
ing it in another, similar situation. This process of stimulus thoughts about her math ability. Recall that the principle of
generalization means that a behavior learned in one situation change in using stimulus control to increase a behavior is to
can be performed in different but similar situations (Watson increase the cues associated with the behavior. Here’s how
& Tharp, 2007). The person can promote the occurrence of the helper will implement this principle with Isabella:
new antecedent cues by using reminders from others, self-
reminders, or overt or covert self-instructions. The rate of 1. The helper will establish at least one cue that Isabella can
a desired response is increased by increasing the times and use as an antecedent for positive thoughts. The helper
places in which the person performs the response. might suggest something like putting a piece of tape over
Suppose that you are working with a client who wants her watch.
to increase his or her amount of daily exercise. First, more 2. Isabella and the helper will develop a list of several posi-
cues would be established to which the person would re- tive thoughts about math. Each thought can be written
spond with isometric or physical activity. For example, the on a blank card that Isabella can carry with her.
person might perform isometric activities whenever sitting 3. The helper will instruct Isabella to read or think about
in a chair or waiting for a traffic light. Or the person might a thought on one card each time she looks at her watch.
perform physical exercises each morning and evening on a The helper will instruct her to seek out the opportunity
special exercise mat. The client would seek out these prear- deliberately by looking at her watch frequently and then
ranged cues and concentrate on performing the activity while concentrating on one of the positive thoughts.
538 CHAPTER 17

LEARNING ACTIVITY 17.2 Stimulus Control


The purpose of this activity is to help you reduce 3. Implement these stimulus-control methods daily for two
an unwanted behavior by using stimulus-control weeks.
methods. 4. During the two weeks, engage in self-monitoring
of your target response. Record the type and use
1. Specify a behavior that you find undesirable and wish of your method and the amount of your target
to decrease. It can be an overt one, such as smoking, behavior, using frequency or duration methods of
eating, biting your nails, or making sarcastic com- recording.
ments, or it can be a covert behavior, such as thinking 5. At the end of two weeks, review your recorded data.
about yourself in negative ways or thinking how great Did you use your selected method consistently? If you
food or smoking tastes. did not, what contributed to your infrequent use? If you
2. Select one or more stimulus-control methods to use for used it consistently, did you notice any gradual reduc-
behavior reduction from the list and examples given tion in the target behavior by the end of two weeks?
in Table 17.2. Remember, you will be reducing the What problems did you encounter in applying a
number of cues or antecedent events associated with stimulus-control method with yourself? What did you
this behavior by altering the times and places the unde- learn about stimulus control that might help you when
sired response occurs. using it with clients?

4. When Isabella gets to the point where she automatically 1. The individual (rather than someone else) determines
thinks of a positive thought after looking at her watch, the criteria for adequacy of her or his performance and
other cues can be established that she can use in the same for resulting reinforcement.
way. For instance, she can put a smiley face on her math 2. The individual (rather than someone else) controls access
book. Each time she gets out her math book and sees to the reward.
the smiley face, she can use this cue to concentrate on 3. The individual (rather than someone else) is his or her
another positive thought. own reinforcing agent and administers the rewards.
5. Isabella can promote more stimulus control over these
thoughts by using reminders. For instance, she can put Notice that self-reward involves both the self-determination
a list of positive thoughts on the mirror or on the closet and the self-administration of a reward. This distinction has,
door in her room. Each time she sees the list, it serves as a at times, been overlooked in self-reinforcement research and
reminder. Or she can ask a friend or classmate to remind application. Nelson, Hayes, Spong, Jarrett, and McKnight
her to “think positively” whenever the subject of math or (1983, p. 565) propose that “self-reinforcement is effective
math class is being discussed. primarily because of its stimulus properties in cuing natural
environmental consequences.”
As a self-management procedure, self-reward is used to
strengthen or increase a desired response. The operations in-
SELF-REWARD: PROCESSES AND USES volved in self-reward are assumed to parallel those that occur
Self-monitoring and stimulus-control procedures may be in external reinforcement. In other words, a self-presented
enough to maintain the desired goal behavior for many reward, like an externally administered reward, is defined
people. However, for some people with low self-esteem, de- by the function it exerts on the target behavior. A reinforcer
pression, strong emotional reactions, environmental conse- (self- or external) is something that when administered fol-
quences, or low self-efficacy, self-monitoring may not always lowing a target response, tends to maintain or increase the
be effective in regulating behavior (Kanfer & Gaelick-Buys, probability of that response in the future. A major advantage
1991). In such cases, self-reward procedures are used to help of self-reward over external reward is that a person can use
clients regulate and strengthen their behavior with the aid of and apply this strategy independently.
self-produced consequences. Many actions of an individual Self-rewards can be classified into two categories: positive
are controlled by self-produced consequences as much as by and negative. In positive self-reward, one presents oneself
external consequences. with a positive stimulus (to which one has free access) after
According to Bandura (1971), there are three necessary engaging in a specified behavior. Examples of positive re-
conditions of self-reinforcement, or self-reward: ward include praising yourself after you have completed
SELF-MANAGEMENT STRATEGIES 539

a long and difficult task, buying yourself a new compact client’s environment, and the instructional set given to the
disk after you have engaged in a specified amount of piano client about the self-reward procedure. The exact role that
practice, or imagining that you are resting in your favorite these external variables may play in self-reward is still rela-
spot after you have completed your daily exercises. Negative tively unknown. However, a helper should acknowledge and
self-reward involves the removal of a negative stimulus after perhaps try to capitalize on some of these factors to heighten
execution of a target response. Taking down an uncompli- the clinical effects of a self-reward strategy.
mentary picture or chart from your wall after performing
the target response is an example of negative self-reward.
Our discussion of self-reward as a therapeutic strategy is COMPONENTS OF SELF-REWARD
limited to the use of positive self-reward for several reasons. Self-reward involves planning by the client of appropriate
First, there has been very little research to validate the nega- rewards and of the conditions in which they will be used.
tive self-reward procedure. Second, by definition, negative Four components of self-reward are (1) selection of appro-
self-reward involves an aversive activity. It is usually unpleas- priate self-rewards, (2) delivery of self-rewards, (3) timing of
ant for a person to keep suet in the refrigerator or to put an self-rewards, and (4) planning for self-change maintenance.
ugly picture on the wall. Many people will not use a strategy These components are described in this section and sum-
that is aversive. Third, we do not recommend that helpers marized in the following list. Although we discuss them
suggest strategies that seem aversive, because the client may separately, keep in mind that all of them are integral parts of
feel that terminating the helping relationship is preferable to an effective self-reward procedure.
engaging in an unpleasant change process.
Like other management strategies, self-reward has been used 1. Selection of appropriate self-rewards
in many clinical applications. Degotardi et al. (2006), for exam- a. Individualize the reward.
ple, explored the use of self-reward in the context of a cognitive– b. Use accessible rewards.
behavioral therapy intervention with juvenile fibromyalgia. c. Use several rewards.
Children reported significant decreases in pain, somatic symp- d. Use different types of rewards (verbal/symbolic, ma-
toms, anxiety, fatigue, and sleep disturbances. Kocovski and terial, imaginal, current, potential).
Endler (2000) found a significant negative relationship be- e. Use potent rewards.
tween self-reinforcing behavior and anxiety and depression in a f. Use rewards that are not punishing to others.
sample of college-age students. In some instances, self-reward is g. Match rewards to the target response.
part of a cluster of interventions—for example, as one compo- h. Use rewards that are relevant to the client’s culture,
nent used with developmental disabilities (Harchik, Sherman, & gender, age, class, and so on.
Sheldon, 1992), promoting physical activity and behavioral 2. Delivery of self-rewards
control with elementary-age children (Cromie & Baker, 1997; a. Self-monitor for data of the target response.
Marcoux et al., 1999), and enhancing the academic productiv- b. Specify what and how much is to be done for a re-
ity of secondary students with learning problems (Seabaugh & ward.
Schumaker, 1994). Other research has explored moderating c. Specify frequent reinforcement in small amounts for
variables and alternative reward sources. For example, Enzle, different levels of target response.
Roggeveen, and Look (1991) found that ambiguous standards 3. Timing of self-rewards
of performance coupled with self-administration of rewards a. Reward should come after, not before, behavior.
reduced intrinsic motivation, whereas clear standards with self- b. Rewards should be immediate.
administration of rewards maintained high levels of intrin- c. Rewards should follow performance, not promises.
sic motivation. Research also has examined factors that may 4. Planning for self-change maintenance
interfere with one’s capacity to productively use self-reward, a. Enlist help of others in sharing or dispensing rewards
such as depression and self-defeating attitudes (Karoly & Lecci, (if desired).
1997; Schill & Kramer, 1991). Finally, variables have been b. Review data with helper.
examined relative to their likely support of self-reward, such as
the importance of explicit goals (preferably self-chosen) as part Selection of Appropriate Self-Rewards
of change strategies involving self-reward (Fuhrmann & Kuhl, In helping a client to use self-reward effectively, the therapist
1998; Kuhl & Baumann, 2000). must devote some time and planning to selecting rewards
Some of the clinical effects typically attributed to the that are appropriate for the client and for the desired target
self-reinforcement procedure may also be due to certain behavior. Selecting rewards can be time-consuming. How-
external factors, including a client’s previous reinforcement ever, effective use of self-reward is somewhat dependent on
history, client goal setting, the role of client self-monitoring, the availability of events that are truly reinforcing to the cli-
surveillance by another person, external contingencies in the ent. The helper can assist the client in selecting appropriate
540 CHAPTER 17

self-rewards; however, the client should have the major role aversive element into the self-reward strategy. Some people
in determining the specific contingencies. do not respond well to any aversiveness associated with
Rewards can take many different forms. A self-reward self-change or self-directed behavior. One of the authors,
may be verbal/symbolic, material, or imaginal. One verbal/ in fact, consistently “abuses” the self-reward principle by
symbolic reward is self-praise, such as thinking or telling one- doing the reward before the response (reading the paper
self, “I did a good job.” This sort of reward may be especially before cleaning the kitchen)—precisely as a reaction against
useful with a very self-critical client (Kanfer & Gaelick-Buys, the aversiveness of this “programmed” self-denial. One way
1991). A material reward is something tangible—an event to prevent self-reward from becoming too much like pro-
(such as a movie), a purchase (such as a banana split), or a grammed abstinence is to have the client select novel or
token or point that can be exchanged for a reinforcing event potential reinforcers to use in addition to current ones.
or purchase. An imaginal reinforcer is the covert visualiza- A helper can help a client identify and select various
tion of a scene or situation that is pleasurable and produces kinds of self-rewards in several ways. One way is simply
good feelings. Imaginal reinforcers might include picturing with verbal report. Helper and client can discuss current
yourself as a thin person after losing weight or imagining self-reward practices and desired luxury items and activities
that you are water-skiing on a lake you have all to yourself. (Kanfer & Gaelick-Buys, 1991). The client can also iden-
Self-rewards can also be classified as current or potential. tify rewards by using in vivo observation. The client should
A current reward is something pleasurable that happens be instructed to observe and list current consequences that
routinely or occurs daily, such as eating, talking to a friend, seem to maintain some behaviors. Finally, the client can
or reading a newspaper. A potential reward is something identify and select rewards by completing preference and
that would be new and different if it happened, something reinforcement surveys.
that a person does infrequently or anticipates doing in the A preference survey is designed to help the client identify
future. Examples of potential rewards include going on a preferred and valued activities. Here is one that Watson and
vacation or buying a “luxury” item (something you love but Tharp (2007, pp. 210–211) recommend:
rarely buy for yourself, not necessarily something expen-
sive). Engaging in a “luxury” activity—something you rarely 1. What will be the rewards of achieving your goal?
do—can be a potential reinforcer. For a person who is very 2. What kind of praise do you like to receive, from your-
busy and constantly working, “doing nothing” might be a self or from others?
luxury activity that is a potential reinforcer. 3. What kinds of things do you like to have?
In selecting appropriate self-rewards, a client should con- 4. What are your major interests?
sider the availability of these various kinds of rewards. We 5. What are your hobbies?
believe that a well-balanced self-reward program involves a 6. What people do you like to be with?
variety of types of self-rewards. A helper might encourage a 7. What do you like to do with those people?
client to select both verbal/symbolic and material rewards. 8. What do you do for fun?
Relying only on material rewards may ignore the important 9. What do you do to relax?
role of positive self-evaluations in a self-change program. 10. What do you do to get away from it all?
Further, material rewards have been criticized for overuse and 11. What makes you feel good?
misuse. Imaginal reinforcers may not be so powerful as verbal/ 12. What would be a nice present to receive?
symbolic and material ones. However, they are completely 13. What kinds of things are important to you?
portable and can be used to supplement verbal/symbolic and 14. What would you buy if you had an extra $20? $50?
material rewards when it is impossible for an individual to use $100?
these other types (Watson & Tharp, 2007). 15. On what do you spend your money each week?
In selecting self-rewards, a client should also consider the 16. What behaviors do you perform every day? (Don’t
use of both current and potential rewards. One of the easiest overlook the obvious or the commonplace.)
ways for a client to use current rewards is to observe what 17. Are there any behaviors that you usually perform in-
daily thoughts or activities are reinforcing and then to rear- stead of the target behavior?
range these so that they are used in contingent rather than 18. What would you hate to lose?
noncontingent ways (Watson & Tharp, 2007). However, 19. Of the things you do every day, which would you hate
whenever a client uses a current reward, some deprivation to give up?
or self-denial is involved. For example, agreeing to read the 20. What are your favorite daydreams and fantasies?
newspaper only after cleaning the kitchen involves initially 21. What are the most relaxing scenes you can imagine?
denying oneself some pleasant, everyday event in order to use
it to reward a desired behavior. As Thoresen and Mahoney The client can complete this sort of preference survey in
(1974) point out, this initial self-denial introduces an writing or in a discussion. Clients who find it difficult to
SELF-MANAGEMENT STRATEGIES 541

identify rewarding events might also benefit from complet- 1. Individualize the reward to the client.
ing a more formalized reinforcement survey, such as the 2. The reward should be accessible and convenient to use
Reinforcement Survey Schedule or the Children’s Reinforce- after the behavior is performed.
ment Survey Schedule, written by Cautela (1977). The cli- 3. Several rewards should be used interchangeably to pre-
ent can be given homework assignments to identify possible vent satiation (a reward can lose its reinforcing value
verbal/symbolic and imaginal reinforcers. For instance, the because of repeated presentations).
client might be asked to make a daily list for a week of posi- 4. Different types of rewards should be selected (verbal/
tive self-thoughts or of the positive consequences of desired symbolic, material, imaginal, current, potential).
change. Or the client could make a list of all the things about 5. The rewards should be potent but not so valuable that an
which she or he likes to daydream or of some imagined scenes individual will not use them contingently.
that would be pleasurable (Watson & Tharp, 2007). 6. The rewards should not be punishing to others. Watson
Sometimes a client may seem thwarted in initial attempts to and Tharp (2007) suggest that if a reward involves some-
use self-reward because of difficulties in identifying rewards. one else, the other person’s agreement should be ob-
Watson and Tharp (2007) note that people whose behavior tained.
consumes the reinforcer (such as smoking or eating), whose 7. The rewards should be compatible with the desired re-
behavior is reinforced intermittently, or whose avoidance be- sponse (Kanfer & Gaelick-Buys, 1991). For instance, a
havior is maintained by negative reinforcement may not be person losing weight might use new clothing as a reward
able to identify reinforcing consequences readily. Individuals or thoughts of a new body image after weight loss. Using
who are locked into demanding schedules may not be able to eating as a reward is not a good match for a weight-loss
find daily examples of reinforcers. Depressed people sometimes target response.
have trouble identifying reinforcing events. In these cases, the 8. The rewards should be relevant to the client’s values and
helper and client have several options that can be used to over- circumstances as well as appropriate to her or his cul-
come difficulties in selecting effective self-rewards. ture, gender, age, socioeconomic status, and any other
A client who does not have the time or money for mate- salient features (e.g., personality and personal philo-
rial rewards might use imaginal rewards. Imagining pleasant sophy).
scenes following a target response has been described by
Cautela (1970) as covert positive reinforcement. Using this Delivery of Self-Rewards
procedure, the client usually imagines performing a desired Specifying the conditions and method of delivering the
behavior, then imagines a reinforcing scene. A helper might self-rewards is the second part of working out a self-reward
consider use of imaginal reinforcers only when other kinds strategy with a client. A client cannot deliver or administer
of reinforcers are not available. a self-reward without some data. Self-reward delivery is de-
A second option is to use a client’s everyday activity as a pendent on systematic data gathering, so self-monitoring is
self-reward. Some clinical cases have used a mundane activ- an essential first step.
ity such as answering the phone or opening the daily mail Second, the client needs to identify the precise condi-
as the self-reward. If a frequently occurring behavior is used tions under which a reward will be delivered. The client,
as a self-reward, it should be a desirable or at least a neutral in other words, needs to state the rules of the game: what
activity. As Watson and Tharp (2007) note, clients should and how much has to be done before administering a self-
not use as a self-reward any high-frequency behavior that reward. Self-reward is usually more effective when clients
they would stop immediately if they could. Using a nega- reward themselves for small steps of progress. Performance
tive high-frequency activity as a reward may seem more like of a subgoal should be rewarded. Waiting to reward oneself
punishment than reinforcement. for demonstration of the overall goal usually introduces too
No thought, event, or imagined scene is reinforcing for much of a delay between responses and rewards.
everyone. Often, what one person finds rewarding is very Finally, the client needs to indicate how much and what
different from the rewards selected by someone else. When kind of reward will be given for performing various re-
self-rewards are used, it is important to help clients choose sponses or different levels of the goals. The client needs to
rewards that will work well for them—not for the helper, a specify that doing so much of the response results in one
friend, or a spouse. Kanfer and Gaelick-Buys (1991) note type of reward and how much of it. Reinforcement is usually
the importance of considering the client’s history and also most effective when broken down into small units such as
of taking into account the client’s gender, culture, age, class, tokens or points that are self-administered frequently. After
and personal preferences. a certain amount of points or tokens is accumulated, these
The practitioner should use the following guidelines to units can be exchanged for a “larger” reinforcer. Learning
help the client determine some self-rewards that might be Activity 17.3 walks you through a self-reward exercise with
used effectively. questions to consider.
542 CHAPTER 17

LEARNING ACTIVITY 17.3 Self-Reward


This activity is designed to have you engage in d. Different types of self-rewards?
self-reward. e. Potent rewards?
f. Rewards not punishing to others?
g. Rewards compatible with your desired goal?
1. Select a target behavior you want to increase. Write h. Rewards relevant to your gender and culture?
down your goal (the behavior to increase, the desired 3. Set up a plan for delivery of your self-reward: What
level of increase, and conditions in which behavior will type of reinforcement and how much will be adminis-
be demonstrated). tered? How much and what demonstration of the target
2. Select several types of self-rewards to use, and write behavior are required?
them down. The types to use are verbal/symbolic, ma- 4. When do you plan to administer a self-reward?
terial (both current and potential), and imaginal. See 5. How could you enlist the aid of another person?
whether your selected self-rewards meet the following 6. Apply self-reward for a specified time period. Did your
criteria: target response increase? To what extent?
a. Individually tailored to you? 7. What did you learn about self-reward that might help
b. Accessible and convenient to use? you in suggesting its use to diverse groups of
c. Several self-rewards? clients?

Timing of Self-Rewards expectations and approval for client progress may add to the
The helper needs to instruct the client about the timing overall effects of the self-reward strategy if the helper serves
of self-reward: when a self-reward should be adminis- as a reinforcer to the client.
tered. There are three ground rules for the timing of a self-
reward:
SOME CAUTIONS IN USING REWARDS
1. The client should administered a self-award after per- The use of rewards as a motivational and informational
forming the specified response, not before. device is a controversial issue (Eisenberger & Cameron,
2. The client should administer a self-award immediately 1996). Using rewards, especially material ones, as incentives
after the response. Long delays may render the proce- has been criticized on the grounds that tangible rewards
dure ineffective. are overused, are misused, and often discourage rather than
3. A self-reward should follow actual performance, not encourage the client.
promises to perform. As a change strategy, self-reward should not be used indis-
criminately. Before suggesting self-reward, the helper should
Planning for Self-Change Maintenance carefully consider the individual client, the client’s previous
Self-reward, like any self-change strategy, needs environ- reinforcement history, and the client’s desired change. Self-
mental support for long-term maintenance of change. The reward may not be appropriate for clients from cultural
last part of using self-reward involves helping the client find backgrounds in which the use of rewards is considered
ways to plan for self-change maintenance. First, the helper “undesirable or immodest” (Kanfer & Gaelick-Buys, 1991,
can give the client the option of enlisting the help of oth- p. 338). When a helper and client do decide to use self-
ers in a self-reward program. Other people can share in or reward, two cautionary guidelines should be followed. First,
dispense some of the reinforcement if the client is comfort- material rewards should not be used solely or indiscriminately.
able with this idea (Watson & Tharp, 2007). Some evidence The helper should seek ways to increase a person’s intrinsic
indicates that certain people may benefit more from self- satisfaction in performance before automatically resorting to
reward if initially in the program they received their rewards extrinsic rewards as a motivational technique. Second, the
from others (Mahoney & Thoresen, 1974). Second, the cli- helper’s role in self-reward should be limited to providing
ent should plan to review with the helper the data collected instructions about the procedure and encouragement for pro-
during self-reward. The review sessions give the helper a gress. The client should be the one who selects the rewards and
chance to reinforce the client and to help the client make determines the criteria for delivery and timing of reinforce-
any necessary revisions in the use of the strategy. Helper ment. When the target behaviors and the contingencies
SELF-MANAGEMENT STRATEGIES 543

are specified by someone other than the person using self- One way is to schedule periodic “check-ins” with the
reward, the procedure can hardly be described accurately as helper. In addition, Isabella might select a friend who
a self-change operation. can help her share in the reward by watching TV or
going shopping with her or by praising Isabella for her
goal achievement.
MODEL EXAMPLE OF SELF-REWARD:
THE CASE OF ISABELLA
This example illustrates how self-reward can be used to help SELF-EFFICACY
Isabella increase her positive thoughts about her ability to Self-efficacy is viewed as a cognitive process that mediates
do well in math: behavioral change. Self-efficacy refers to our judgments and
subsequent beliefs of how capable we are of performing
1. Selection of self-rewards: First, the helper helps Isabella certain things under specific situations. These capabilities
select some appropriate rewards to use for reaching her include but are not limited to overt behaviors—for example,
predetermined goal. The helper encourages Isabella to how capable we believe we are in managing our thoughts or
identify some self-praise she can use to reward herself feelings in specific situations as well as how capably we can
symbolically or verbally (“I did it”; “I can gradually undertake particular actions. If our self-efficacy beliefs are
see my attitude about math changing”). Isabella can broad, we think we can accomplish something in most situa-
give herself points for daily positive thoughts. She can tions (like walking, being able to communicate in our native
accumulate and exchange the points for material re- language). If our self-efficacy beliefs are situation specific,
wards, including current rewards (such as engaging in we may believe we can be assertive or resist temptation in
a favorite daily event) and potential rewards (such as a some situations but not in others.
purchase of a desired item). These are suggestions; Isa- There are some important distinctions to keep in mind.
bella is responsible for the actual selection. The helper Self-efficacy beliefs foster expectations about our personal
suggests that Isabella identify possible rewards through abilities to accomplish something. They are related to but
observation or completion of a preference survey. The are different from outcome expectations—that is, our beliefs
helper makes sure that the rewards that Isabella selects that our actions will result in desired outcomes (Bandura,
are accessible and easy to use. Several rewards are se- 1986). We may feel that we have the ability to accomplish a
lected to prevent satiation. The helper also makes sure task—say, at school or work—and, thus we have high self-
that the rewards selected are potent, compatible with efficacy in this regard. But if we believe that this ability alone
Isabella’s goal, not punishing to anyone else, and rel- is not sufficient for achieving the desired outcome—like suc-
evant to Isabella. ceeding in a change or recognition of a job well done—then
2. Delivery of self-rewards: The helper helps Isabella de- we have low outcome expectations (due perhaps to beliefs
termine guidelines for delivery of the rewards selected. that the outcome is dependent on other people, events, or
Isabella might decide to give herself a point for each forces that are not predictable or are not likely to be effica-
positive thought. This allows for reinforcement of cious). Including outcome expectations and factors likely to
small steps toward the overall goal. A predetermined affect the outcome of an attempted task is clearly important
number of daily points, such as 5, might result in deliv- to assessment. As important as self-efficacy is to fueling
ery of a current reward, such as watching TV or going people’s pursuits of what is important to them, so too is real-
over to her friend’s house. A predetermined number of istic consideration of whether this is enough: Consideration
weekly points could mean delivery of a potential self- of barriers that can thwart success regardless of the skills and
reward, such as going to a movie or purchasing a new beliefs that an individual can bring to the effort.
item. Isabella’s demonstration of her goal beyond the Self-efficacy is not the same as self-esteem. For example,
specified level could result in the delivery of a bonus we can have high self-efficacy beliefs about certain tasks or
self-reward. abilities but low overall self-esteem. Low self-esteem can be
3. Timing of self-rewards: The helper instructs Isabella to due to a lot of reasons, such as not valuing things we do well
administer the reward after the positive thoughts or as much as things we believe we are not able to successfully
after the specified number of points is accumulated. accomplish, or input from others that devalues what we
The helper emphasizes that the rewards follow per- believe we can do well. In general, however, self-esteem is
formance, not promises. The helper should encourage enhanced when our self-efficacy is high in domains of life
Isabella to engage in the rewards as soon as possible that we care most about and in which we desire to exert
after the daily and weekly target goals are met. personal control—when we feel capable of doing what is
4. Planning for self-change maintenance: The helper helps required to achieve success, or when we realize that we have
Isabella find ways to plan for self-change maintenance. reached our goal. Underlying self-efficacy is either optimism
544 CHAPTER 17

BOX 17.4 RESEARCH ON SELF-EFFICACY


Alcohol Use Diabetes
Holloway, A. S., Watson, H. E., & Starr, G. (2006). How do Griva, K., Myers, L. B., & Newman, S. (2000). Illness per-
we increase problem drinkers’ self-efficacy? A nurse-led ceptions and self-efficacy beliefs in adolescents and young
brief intervention putting theory into practice. Journal of adults with insulin dependent diabetes mellitus. Psychology
Substance Use, 11(6), 375–386. and Health, 15, 733–750.

Assessment Dietary Behavior


Pajares, F. (2007). Empirical properties of a scale to as- Annesi, J. J., & Unruh, J. L. (2006). Correlates of mood
sess writing self-efficacy in school contexts. Measurement changes in obese women initiating a moderate exercise
and Evaluation in Counseling and Development, 39 (4), and nutrition information program. Psychological Reports,
239–249. 99 (1), 225–229.
Scherbaum, C. A., Cohen-Charash, Y., & Kern, M. J. (2006). Hagler, A. S., Norman, G. J., Zabinski, M. F., Sallis, J. F.,
Measuring general self-efficacy: A comparison of three Calfas, K. J., & Patrick, K. (2007). Psychosocial corre-
measures using item response theory. Educational and lates of dietary intake among overweight and obese men.
Psychological Measurement, 66 (6), 1047–1063. American Journal of Health Behavior, 31(1), 3–12.

Cardiac Illness Epilepsy


Joekes, K., Van Elderen, T., & Schreurs, K. (2007). Self- Elliott, J. O., Jacobson, M. P., & Seals, B. F. (2006). Self-
efficacy and overprotection are related to quality of life, efficacy, knowledge, health beliefs, quality of life, and
psychological well-being and self-management in cardiac stigma in relation to osteoprotective behaviors in epilepsy.
patients. Journal of Health Psychology, 12 (1), 4–16. Epilepsy and Behavior, 9 (3), 478–491.
Lau-Walker, M. (2006). Predicting self-efficacy using illness
perception components: A patient survey. British Journal of Exercise
Health Psychology, 11(4), 643–661. Beauchamp, M. R., Welch, A. S., & Hulley, A. J. (2007). Trans-
formational and transactional leadership and exercise-
Career Decisions related self-efficacy: An exploratory study. Journal of
Bandura, A., Barbaranelli, C., Vittorio Caprara, G., & Health Psychology, 12 (1), 83–88.
Pastorelli, C. (2001). Self-efficacy beliefs as shapers of
children’s aspirations and career trajectories. Child Devel- HIV/AIDS
opment, 72 (1), 187–206. Wolf, M. S., Davis, T. C., Osborn, C. Y., Skripkauskas, S.,
Nauta, M. M., & Kahn, Jeffrey H. (2007). Identity status, Bennett, C. L., & Makoul, G. (2007). Literacy, self-efficacy,
consistency and differentiation of interests, and career de- and HIV medication adherence. Patient Education and
cision self-efficacy. Journal of Career Assessment, 15 (1), Counseling, 65 (2), 253–260.
55–65.
Maternal Self-Efficacy
Chronic Illness Noel-Weiss, J., Bassett, V., & Cragg, B. (2006). Developing
Davis, A. H. T., Carrieri-Kohlman, V., Janson, S. L., Gold, a prenatal breastfeeding workshop to support maternal
W. M., & Stulbarg, M. S. (2006). Effects of treatment on breastfeeding self-efficacy. Journal of Obstetric, Gyneco-
two types of self-efficacy in people with chronic obstructive logic, and Neonatal Nursing: Clinical Scholarship for the
pulmonary disease. Journal of Pain and Symptom Manage- Care of Women, Childbearing Families, and Newborns,
ment, 32 (1), 60–70. 35 (3), 349–357.

Creativity Mental Health Nurses


Beghetto, R. A. (2006). Creative self-efficacy: Correlates in Dunn, K., Elsom, S., & Cross, W. (2007). Self-efficacy and
middle and secondary students. Creativity Research Jour- locus of control affect management of aggression by men-
nal, 18 (4), 447–457. tal health nurses. Issues in Mental Health Nursing, 28 (2),
201–217.
Depression
Pomaki, G., ter Doest, L., & Maes, S. (2006). Goals and Pain
depressive symptoms: Cross-lagged effects of cognitive Hadjistavropoulos, H., Dash, H., Hadjistavropoulos, T., &
versus emotional goal appraisals. Cognitive Therapy and Sullivan, T. (2007). Recurrent pain among university stu-
Research, 30 (4), 499–513. dents: Contributions of self-efficacy and perfectionism to
SELF-MANAGEMENT STRATEGIES 545

BOX 17.4 RESEARCH ON SELF-EFFICACY


the pain experience. Personality and Individual Differ- Smoking
ences, 42 (6), 1081–1091. Victoir, A., Eertmans, A., Van den Broucke, S., & Van den
Taylor, W. J., Dean, S. G., & Siegert, R. J. (2006). Dif- Bergh, O. (2006). Smoking status moderates the contribu-
ferential association of general and health self-efficacy tion of social–cognitive and environmental determinants to
with disability, health-related quality of life and psycho- adolescents’ smoking intentions. Health Education Research,
logical distress from musculoskeletal pain in a cross- 21(5), 674–687.
sectional general adult population survey. Pain, 125 (3),
225–232. Teaching
Caprara, G. V., Barbaranelli, C., Steca, P., & Malone, P. S.
Parenting (2006). Teachers’ self-efficacy beliefs as determinants of
Streisand, R., Swift, E., Wickmark, T., Chen, R., & Holmes, job satisfaction and students’ academic achievement: A
C. S. (2005). Pediatric parenting stress among parents study at the school level. Journal of School Psychology,
of children with type 1 diabetes: The role of self-efficacy, 44 (6), 473–490.
responsibility, and fear. Journal of Pediatric Psychology,
30 (6), 513–521. Work Performance
Whittaker, K. A., & Cowley, S. (2006). Evaluating health Judge, T. A., Jackson, C. L., Shaw, J. C., Scott, B. A., & Rich,
visitor parenting support: Validating outcome measures B. L. (2007). Self-efficacy and work-related performance:
for parental self-efficacy. Journal of Child Health Care, The integral role of individual differences. Journal of Ap-
10 (4), 296–308. plied Psychology, 92 (1), 107–127.

and hope that yield high efficacy, or helplessness and despair tiveness across a range of life domains. The list of self-
that contribute to low efficacy. efficacy research is far greater than we can present here.
We can have high self-efficacy in some life domains but Thus, we encourage you to undertake your own literature
low self-efficacy in others, believing, for example, that searches on problems, goals, or populations of particular
we are capable of being successful at work but are lousy relevance to you.
at parenting. In general, efficacy beliefs also build on ex- Several sources contribute to self-efficacy and to similar
perience, whether vicarious or actual, and draw from our concepts in the constellation of one’s personality or personal
cognitive schemas about who we are (e.g., my experiences constructs. According to Bandura (1997), four factors influ-
with and input from others about my academic ability in- ence efficacy expectations: (1) actual performance accom-
cline me to have high or low self-efficacy about mastering plishments, (2) mind–body states such as emotional arousal,
an academic challenge, depending on the nature of that (3) environmental experiences such as vicarious learning,
experience and input). Thus, self-efficacy is not fixed but and (4) verbal installation—as a prelude to treatment. Ver-
is largely learned and shaped by life experience, and it can bal installation is the persuasion process that the helper uses
be relearned and reshaped through focused intervention. to enhance a client’s confidence or self-efficacy expecta-
Part of the reason why self-efficacy is so important is that tions about performing specific tasks. A helping profes-
it has been found to be a significant component in many sional might foster positive self-efficacy by talking with the
issues germane to well-being, like tackling versus avoiding client about his or her past success in performing similar or
challenges and opportunities, degree of effort expended, related tasks. Or the helper can attempt to build confidence
persistence with the task, problem solving, coping, per- by discussing any of the client’s successful experiences if the
formance, confidence, determination, optimism, hopeful- client has not engaged in tasks for which self-confidence or
ness, and enthusiasm. efficacy was needed.
Over the last several years, research about self-efficacy
has flourished. Box 17.4 lists a selected sample of these Performance Accomplishments
studies. Here we see wide-ranging life domains and clini- There is huge variability in how people perform. People
cal concerns such as substance use, health conditions who have a high degree of self-efficacy recoup very quickly
(asthma, cancer, cardiovascular, chronic illness, diabetes, from failure. At one extreme are people who are moti-
epilepsy, HIV/AIDS), achievement and performance, vo- vated, energized, and risk taking despite the possibility of
cational and work issues, dietary behavior, depression, failure—partly because they do not anticipate failure or are
maternity and parenting, teaching, and outcome effec- able to interpret failure in ways that do not significantly
546 CHAPTER 17

diminish their future self-efficacy expectations. At the other from a high level of emotional arousal to a lower level, from
extreme are people who fall into a state of learned helpless- anxiety more toward determination) is a valuable tool for
ness (Seligman, 1990). These people are plagued with de- managing self-efficacy beliefs and expectations.
pressed feelings that contribute to pessimism, a low level of Similarly, we are becoming increasingly aware of the ways
energy, negative internal dialogue, vulnerability, and hope- in which our thoughts, feelings, and behaviors interact,
lessness, resulting in low levels of attempted performance. and how these affect and are affected by many bodily sys-
When these people experience failure, they are more likely tems, such as biochemistry and neurological processes. For
to interpret it as further evidence that they are not capable example, there are chain reactions and interactions within
(“It’s my fault,” “I always screw things up,” “This is just the mind–body information-processing system. Some of
another example that I can never do anything right”), thus this work involves the information molecules, peptides, and
deepening future low efficacy expectations. You can see the receptors that serve as biochemicals of emotion (Pert, 1993)
cognitive underpinnings of self-efficacy and ways in which and ways in which messenger molecules or neuropeptides
self-schemas, cognitive processing habits, and interactions influence self-efficacy. As we’ve noted, a person who has
with the world can contribute either positively or negatively a high degree of self-confidence and higher perceptions of
to self-efficacy beliefs. personal control, compared with someone of lower self-
Most of us fall somewhere between these two extremes. confidence, is inclined to attempt more difficult tasks, use
Perceived self-efficacy is a major determinant of whether more energy, persevere longer at solutions when faced with
people engage in a task, the amount of effort they exert if adversity, and refuse to blame himself or herself when en-
they do engage, and how long they will persevere with the countering failure. One hypothesis here is that the produc-
task if they encounter adverse circumstances. For example, tion of endogenous morphine (endorphins) in the brain is
people who frequently surf the Internet on their personal high and that the production of catecholamines (stress hor-
computers in search of a particular webpage feel competent mones) is low—relevant because production of endorphins
in performing this task. They may feel quite confident in is positively correlated with confidence. It has an analgesic
their abilities and persevere for some time in their search, effect, which spreads throughout the body, reducing sensi-
even when they are unsuccessful in locating a specific web- tivity to pain and lessening automatic activities like cardiac
page. However, the same people may feel less competent in reactivity and blood pressure (Bandura, Cioffi, Taylor, &
programming software and may avoid programming tasks. Brouillard, 1988; Pert, 1993).
Sometimes people feel competent at performing a task but In contrast, people without feelings of control have low
do not perform it because there is no incentive for doing levels of perceived self-efficacy, avoid difficult tasks, have
so. Also, some people may have unrealistic expectations lower expectancies, and have a weak commitment to achiev-
about performing a task simply because they are unfamiliar ing a goal. They are more vulnerable to dwelling on their
with the task. For example, some people may feel overcon- personal inadequacies, allowing negative self-talk, putting
fident about doing something, and others may experience forth less effort, having little energy for a task, and tak-
less confidence. Generally, when we develop competence ing longer to recover from failure on some task. They are
of any kind, we enhance and strengthen our self-efficacy, very susceptible to stress and depression. When we feel we
confidence, self-esteem, willingness to take risks, and ability are not in control, our feelings of low self-efficacy can in-
to perform the task. crease the production of catecholamines (Bandura, Taylor,
Williams, Mefford, & Barchas, 1985). Our emotional state
Mind–Body Link to Self-Efficacy affects our perceived level of self-efficacy; this state, in turn,
What we are feeling emotionally and the bodily sensations causes information molecules or neuropeptides to produce
and phenomena accompanying differing emotions have im- either stress hormones or brain opioids, depending on our
portant implications for what cognitions we are likely to emotional state. The degree of perceived self-efficacy and
access from memory and to generate in that context. If we biochemical reactivity have many contributors, including
are feeling highly anxious, for example, we will have a dif- origins in the family (on both a genetic and a social basis)
ferent set of cognitions salient to our information processing and the environmental and cultural context in which the
in the moment than if we are feeling calm or excited. Thus, family resides. Needless to say, this is but one small part of
if we are feeling anxious in a situation, it will be difficult to the complex relationships of our psychoneuroendocrinol-
access memories of when we were successful in the past or to ogy, thoughts, feelings, and actions (Zillmann & Zillmann,
focus on aspects of the situation that address how we might 1996).
be successful, which, in turn, will result in a set of schemas Although self-efficacy fundamentally refers to beliefs, it, like
and perceptions active in that situation that are unlikely to other cognitions, is far from being “all in the head.” Thinking
support high self-efficacy expectations. Thus, one’s ability to and feeling (such as hope, forgiveness, optimism, and deter-
be aware of and manage one’s emotional state (e.g., to shift minism) are intricately interwoven with our physiology and
SELF-MANAGEMENT STRATEGIES 547

genetic makeup, which collectively interact with our social Self-Efficacy as a Prelude for Treatment
conditions to shape our behaviors and outcomes (Snyder & A client’s expectations, based on his or her perceived self-
Lopez, 2007). efficacy, shape the underlying cognitive process that accounts,
at least in part, for changes in therapeutic outcomes and
Environmental Influences the achievement of treatment goals. Clients must acquire
A person’s self-efficacy is influenced by reciprocal inter- self-efficacy (confidence) to perform the specific skills as-
actions of cognitive, affective, behavioral, relational, and sociated with a particular therapeutic strategy so that they
environmental and/or cultural variables. Family of origin, can achieve their therapeutic goals. Self-efficacy has been
culture, and environmental setting mold a person’s per- found associated with planning for change, harder effort,
ceived self-efficacy, which contributes to cognitive devel- better problem solving, and greater persistence even in the
opment and functioning. Bandura (1993) proposed that face of failure (Cervone, 2000). Self-efficacy is a mental
perceived self-efficacy exerts a powerful influence on four precondition that has a striking influence on the successful
major developmental processes: cognitive, motivational, application of treatment. We believe that if the helper can
affective, and perceptual selection. For example, Bandura maximize the client’s perceived self-efficacy and expectan-
(1993) illustrates ways in which perceived self-efficacy can cies about treatment, the client will be confident about us-
operate at multiple levels, both individual and collective. ing the specific steps associated with the treatment protocol,
Relative to academic development, for example, we can see and that confidence will enhance the potential benefits and
the following: (1) Individual students’ beliefs in their effi- effectiveness of treatment. Although the success of achiev-
cacy to regulate their own learning and to master academic ing therapeutic goals may be largely a function of a client’s
activities determine their level of motivation and academic self-efficacy, factors such as a client’s age, gender, social
accomplishments. (2) Individual teachers’ beliefs in their class, and cultural and ethnic background may influence
efficacy to motivate and promote learning affect the types the degree of efficacy or confidence he or she brings to the
of learning environments that teachers create and the degree therapeutic tasks.
of their students’ academic progress. (3) Whole faculties’
beliefs in their collective instructional efficacy contribute
significantly to their schools’ level of achievement. (4) Col- APPLICATIONS OF SELF-EFFICACY
lective student body characteristics can influence school- WITH DIVERSE GROUPS
level achievement in part by altering faculties’ beliefs in their Increasingly, self-efficacy is being investigated with diverse
collective efficacy. groups of clients and research participants. As is evident in
Note that these four levels of perceived self-efficacy are Box 17.5, the topics on which self-efficacy has been empiri-
also affected by a person’s worldview, often reflective of one’s cally studied with diverse groups are varied. In the area of
cultural perspective (Bandura, 1995). Oettingen (1995), for prevention and risk reduction, for example, self-efficacy has
example, examines cultural effects on self-efficacy relative been examined as a factor relative to drug and alcohol use,
to differences based on individualism versus collectivism, smoking, HIV and other sexually transmitted diseases, car-
power differential, masculinity, and avoidance of uncer- diovascular disease, and other health conditions. Depression,
tainty. In collectivist cultures, members of core groups are social support, mental distress, and other dimensions of emo-
likely to be a primary source of efficacy information for each tional and psychological well-being include self-efficacy as a
individual. In contrast, in individualistic cultures, there is factor. Studies of academic performance and various aspects
higher reliance on one’s own evaluations and emotional reac- of job seeking, work, and career have long implicated self-
tions. Cultures or social conditions in which there are large efficacy, and continue with diverse client samples. Increas-
power differentials are likely to find those with greater power ingly, older adults, people with disabilities, and those strug-
as stronger sources of environmental influences as opposed gling with poverty are included in self-efficacy research, in
to conditions with less power disparity. In the latter, individ- addition to examination of cultural differences, both in the
uals may be more inclined to see their actions and outcomes United States and elsewhere.
as more closely tied to their skill, and efficacy belief and less The concept of resilience is gaining attention, and self-
vulnerable to external impediments. Although a centrally efficacy appraisals are a part of that analysis. Zimmerman,
important therapeutic factor, it is essential to realize that Ramirez-Valles, and Maton (1999), for example, tested the
real-world factors have historically and continue to impinge protective effects of African American male adolescents’
differently on people’s actual ability to be efficacious. For beliefs about their efficacy in social and political systems
some, even if one can be successful in accomplishing a task, (termed sociopolitical control ) on the link between helpless-
this may not be sufficient to achieving desired goals given ness and mental health (psychological symptoms and self-
more powerful external factors that can negatively affect esteem). They found that high sociopolitical self-efficacy
actual outcomes. beliefs limited the negative consequences of helplessness
548 CHAPTER 17

BOX 17.5 APPLICATION OF SELF-EFFICACY WITH DIVERSE GROUPS


Academic Achievement Depression
Reed, M. C. (2003). The relation of neighborhood variables, Casten, R. J., Rovner, B. W., Pasternak, R. E., & Pelchat, R.
parental monitoring, and school self-efficacy on academic (2000). A comparison of self-reported function assessed
achievement among urban African American girls. Disser- before and after depression treatment among depressed
tation Abstracts International: Section B: The Sciences and geriatric patients. International Journal of Geriatric Psy-
Engineering, 64 (6-B), 2987. chiatry, 15, 813–818.
Zimmerman, B. J., & Kitsantas, A. (2005). Homework prac- Makaremi, A. (2000). Self-efficacy and depression among Ira-
tices and academic achievement: The mediating role of nian college students. Psychological Reports, 86, 386–388.
self-efficacy and perceived responsibility beliefs. Contem-
porary Educational Psychology, 30 (4), 397–417. Diabetes
Kara, M., van der Bijl, J. J., Shortridge-Baggett, L. M., Asti, T.,
Alcoholism & Erguney, S. (2006). Cross-cultural adaptation of the
Oei, T. P. S., & Jardim, C. L. (2007). Alcohol expectancies, diabetes management self-efficacy scale for patients with
drinking refusal self-efficacy and drinking behaviour in type 2 diabetes mellitus: Scale development. International
Asian and Australian students. Drug and Alcohol Depend- Journal of Nursing Studies, 43 (5), 611–621.
ence, 87 (2–3), 281–287.
Educational Technology
Spiller, V., Zavan, V., & Guelfi, G. P. (2006). Assessing mo-
Wu, Y., & Tsai, C. (2006). University students’ Internet attitudes
tivation for change in subjects with alcohol problems: The
and Internet self-efficacy: A study at three universities in Tai-
MAC2-A Questionnaire. Alcohol and Alcoholism, 41(6),
wan. CyberPsychology and Behavior, 9 (4), 441–450.
616–623.
Gender
Career Decisions
Blanchard, C. M., Reid, R. D., Morrin, L. I., Beaton, L. J., Pipe,
Gushue, G. V., & Whitson, M. L. (2006). The relation- A., Courneya, K. S., & Plotnikoff, R. C. (2007). Barrier
ship among support, ethnic identity, career decision self- self-efficacy and physical activity over a 12-month period
efficacy, and outcome expectations in African American in men and women who do and do not attend cardiac
high school students: Applying social cognitive career the- rehabilitation. Rehabilitation Psychology, 52 (1), 65–73.
ory. Journal of Career Development, 33 (2), 112–124.
HIV
Condom Use Barclay, T. R., Hinkin, C. H., Castellon, S. A., Mason, K. I.,
Barkley, T. W., Jr., & Burns, J. L. (2000). Factor analysis of the Reinhard, M. J., Marion, S. D., et al. (2007). Age-associated
Condom Use Self-Efficacy Scale among multicultural col- predictors of medication adherence in HIV-positive adults:
lege students. Health Education Research, 15, 485–489. Health beliefs, self-efficacy, and neurocognitive status.
Bogart, L. M., Cecil, H., & Pinkerton, S. D. (2000). Intentions Health Psychology, 26 (1), 40–49.
to use the female condom among African American adults.
Journal of Applied Social Psychology, 30, 1923–1953. HIV/AIDS Education
Kyrychenko, P., Kohler, C., & Sathiakumar, N. (2006). Evalua-
Cultural Differences tion of a school-based HIV/AIDS educational intervention in
Durndell, A., Haag, Z., & Laithwaite, H. (2000). Computer Ukraine. Journal of Adolescent Health, 39 (6), 900–907.
self-efficacy and gender: A cross-cultural study of Scotland Meyer-Weitz, A. (2005). Understanding fatalism in HIV/AIDS
and Romania. Personality and Individual Differences, 28, protection: The individual in dialogue with contextual fac-
1037–1044. tors. African Journal of AIDS Research, 4 (2), 75–82.
Piontkowski, U., Florack, A., Hoelker, P., & Obdrzalek, P.
(2000). Predicting acculturation attitudes of dominant and Older Adults
non-dominant groups. International Journal of Intercultural Lucidi, F., Grano, C., Barbaranelli, C., & Violani, C. (2006).
Relations, 24 (1), 1–26. Social–cognitive determinants of physical activity atten-
Schaubroeck, J., Lam, S. S., & Xie, J. L. (2000). Collective dance in older adults. Journal of Aging and Physical Activity,
efficacy versus self-efficacy in coping responses to stres- 14 (3), 344–359.
sors and control: A cross-cultural study. Journal of Applied Stretton, C. M., Latham, N. K., Carter, K. N., Lee, A. C., &
Psychology, 85, 512–525. Anderson, C. S. (2006). Determinants of physical health in
SELF-MANAGEMENT STRATEGIES 549

BOX 17.5 APPLICATION OF SELF-EFFICACY WITH DIVERSE GROUPS


frail older people: The importance of self-efficacy. Clinical youth: A theoretically based investigation. Journal of
Rehabilitation, 20 (4), 357–366. HIV/AIDS Prevention in Children and Youth, 7 (1), 73–
95.
Physical Impairment Traeen, B., & Kvalem, I. L. (2007). Investigating the relation-
Sanford, J. A., Griffiths, P. C., Richardson, P., Hargraves, K., ship between past contraceptive behaviour, self-efficacy,
Butterfield, T., & Hoenig, H. (2006). The effects of in-home and anticipated shame and guilt in sexual contexts among
rehabilitation on task self-efficacy in mobility-impaired Norwegian adolescents. Journal of Community and Ap-
adults: A randomized clinical trial. Journal of the Ameri- plied Social Psychology, 17 (1), 19–34.
can Geriatrics Society, 54 (11), 1641–1648.
Smoking
Racism Chang, F., Lee, C., Lai, H., Chiang, J., Lee, P., & Chen, W.
Lightsey, O. R., & Barnes, P. W, (2007). Discrimination, attri- (2006). Social influences and self-efficacy as predictors of
butional tendencies, generalized self-efficacy, and assertive- youth smoking initiation and cessation: A 3-year longitu-
ness as predictors of psychological distress among African dinal study of vocational high school students in Taiwan.
Americans. Journal of Black Psychology, 33 (1), 27–50. Addiction, 101(11), 1645–1655.
Rollins, V. B., & Valdez, J. N. (2006). Perceived racism and
career self-efficacy in African American adolescents. Jour- Social Development
nal of Black Psychology, 32 (2), 176–198. Yuen, M., Hui, E. K. P., Lau, P. S. Y., Gysbers, N. C., Leung,
T. M. K., Chan, R. M. C., & Shea, P. M. K. (2006). Assessing
Sexual Behaviors the personal–social development of Hong Kong Chinese
Ozakinci, G., & Weinman, J. A. (2006). Determinants adolescents. International Journal for the Advancement of
of condom use intentions and behavior among Turkish Counselling, 28 (4), 317–330.

on mental health, suggesting the value of this form of self- Of particular note was the finding that neighborhood indi-
efficacy in buffering or protecting youth from negative con- cators of lower SES (high proportions of unemployment and
sequences of feeling helplessness. public assistance) were associated with lower self-efficacy above
One of the premises behind self-efficacy theory is that and beyond the relationship of individual-level SES to self-
its effect is often one of mediating the relationship of efficacy. Findings also indicate, however, that structural factors
background variables to outcomes. Smith, Walker, Fields, are not inherently predictive. Bandura, Barbaranelli, Caprara,
Brookins, and Seay (1999) found support for this among and Pastorelli (2001), for example, found that effects of socio-
a sample of male and female early adolescents from differ- economic status were mediated by parent’s expectations of and
ent racial/ethic backgrounds. Specifically, they found that, aspirations for their adolescent children and were powerful
ethnic identity and self-esteem, though related, were distinct predictors of their children’s perceived self-efficacy and career
from each other and that both contributed to prosocial aspirations. Reed (2003) found that parental monitoring and
attitudes about goal attainment operating through (and self-efficacy significantly related to youths’ academic achieve-
mediated by) self-efficacy of their ability to achieve. This ment whereas neighborhood characteristics such as crime and
type of finding supports the argument that efforts to foster impoverishment did not. Wolf et al. (2007) found that patient
healthy identity and positive self-esteem, though critically illiteracy could be positively mediated by positive self-efficacy
important, may not be sufficient in supporting achievement relative to successful HIV-medication adherence. Findings
of outcome goals if self-efficacy beliefs do not correspond. such as these remind us that helping efforts with individuals
Attention has also been directed to environmental and and their families are best pursued with the critical awareness
contextual factors, for these influence or interact with self- that people are always embedded in many types of environ-
efficacy. Boardman and Robert (2000) focused on people’s ments—social, material, cultural, political—that are impor-
socioeconomic status, questioning whether neighborhood tant considerations in assessment and intervention.
socioeconomic characteristics were related to individuals’ Considerable research on HIV/AIDS continues, including
self-efficacy. Their findings showed that lower socioeco- diverse samples relative to race, sexual orientation, and socio-
nomic status (SES) corresponded with lower self-efficacy. economic status. The bulk of research continues to suggest
550 CHAPTER 17

the importance of self-efficacy to predict HIV-related risk consider future occupations (Church, Teresa, Rosebrook,
behaviors as well as predicting treatment adherence (Barclay & Szendre, 1992). Among an ethnically mixed high school
et al., 2007). However, findings are also indicating complexi- population of over 800 rural girls and boys (Hispanic, Native
ties, including the need for theoretical models of behavior American, and White youth), Lauver and Jones (1991)
change to include dimensions of diversity and identity. To found differences in self-efficacy estimates for career choice
illustrate, Faryna and Morales (2000) found within an eth- among varied ethnic groups, with efficacy lowest for 7 of
nically diverse sample of high school students that ethnicity the 18 occupations studied among the Native American
consistently appeared a stronger predictor of HIV-related youth.
risk behaviors than did gender, self-efficacy, or knowledge, From a multicultural standpoint, the goal of strengthen-
attitudes, and beliefs regarding sexual activity and substance ing self-efficacy, when used alone, raises questions meriting
use. Cochran and Mays (1993) discuss some potential issues careful attention. Out of context, the self-efficacy model
in the application of models to predict risk behaviors, not- can be seen to assume direct control of behavioral choices,
ing that many of these models emphasize the importance of reflecting a worldview that is high in internal locus of
individualistic, direct control of behavioral choices and de- control and internal locus of responsibility. People from
emphasize external factors such as racism and poverty that cultures that stress collectivity and unity may not feel com-
are particularly relevant to many communities at highest risk fortable with this model, and neither may individuals who
of HIV infection. Other researchers have also discussed the have experienced unjust societal conditions such as racism
need for AIDS education and prevention that mobilize the and poverty. Increasingly, self-efficacy is being researched
will of members of communities of color, acknowledging and approached from a life-span perspective and in a more
the role of environment in conditioning behavior (Gasch, contextualized manner. This includes more attention to his-
Poulson, Fullilove, & Fullilove, 1991). torical, cultural, developmental, linguistic, social network,
In a related vein, Van-Hasselt, Hersen, Null, and Ammerman privilege, and other environmental factors that are likely to
(1993) describe a drug use prevention program for Afri- exert influence on individuals’ evolving sense of self-efficacy
can American children that focuses on the development of as well as how their self-efficacy schemas and appraisals are
family-based alternative activities to promote self-efficacy, activated or interpreted in specific situations.
achievement, and self-esteem. Investigating the relationship
of self-efficacy to career decisions, ethnic identity, and pa-
rental and teacher support in African American high school MODEL EXAMPLE OF SELF-EFFICACY:
students, Gushue and Whiston (2006) found that parental/ THE CASE OF ISABELLA
and teacher support were related to self-efficacy but ethnic One of Isabella’s goals—asking questions and making rea-
identity was not. Health has been a significant focus of study, sonable requests—has four subgoals: (1) to decrease anxiety
indicating the importance of self-efficacy about one’s ability ratings associated with anticipation of failure in math class
to successfully undertake specific health promotive activities and rejection by parents, (2) to increase positive self-talk
to be significantly predictive of those activities and inten- and thoughts that “girls are capable” in math class and
tions to sustain them—such as exercise (Chou, Macfarlane, other competitive situations from zero or two times a week
Chi, & Cheng, 2006; Lucidi, Grano, Barbaranelli, & Violani, to four or five times a week over the next two weeks, (3) to
2006), falls (Stretton, Latham, Carter, Lee, & Anderson, increase attendance in math class from two or three times
2006), and mobility (Sanford et al., 2006). a week to four or five times a week during treatment, and
Self-efficacy is also an important variable in academic suc- (4) to increase verbal participation and initiation in math
cess. Bryan and Bryan (1991) found self-efficacy and posi- class and with her parents from none or once a week to
tive mood induction to be related to performance of both three or four times a week over the next two weeks during
junior high and high school students with a learning dis- treatment. Verbal participation is defined as asking and
ability. At the postsecondary level, college self-efficacy—or answering questions posed by teachers or parents, vol-
the degree of confidence that one can successfully complete unteering answers or offering opinions, or going to the
college—was an important determinant of student adjust- chalkboard.
ment for Mexican American and Latino American college The helper can determine the extent of Isabella’s self-
students (Solberg, O’Brien, Villareal, & Kennel, 1993). efficacy (confidence) for each of the goal behaviors. Self-
With an ethnically mixed group of high school equivalency efficacy can be measured by asking Isabella to give a verbal
students (predominantly Hispanic and Native American rating of her confidence for each goal on a scale from 0 (no
girls and boys) from seasonal farmwork backgrounds, stu- confidence) to 100 (a great deal of confidence). Alternatively,
dents’ interests, perceived incentives, and self-efficacy ex- the helper can design a rating scale and ask Isabella to circle
pectations (beliefs about their ability to learn to engage in her rating of confidence for each goal (see Learning Activity
an occupation successfully) predicted their willingness to 17.4). Three examples for goals are shown with the metric
SELF-MANAGEMENT STRATEGIES 551

LEARNING ACTIVITY 17.4 Self-Efficacy


In this activity, you are to determine and assess in performing your goal behaviors, thoughts, or
your self-efficacy. feelings for each subgoal, and for each person with
whom and each setting in which the goal is to be
1. Select some goals you would like to
performed.
achieve. Your general goal may have to be divided
4. Assess your self-efficacy by circling the number
into subgoals.
on each scale that reflects your degree of uncer-
2. Write down your goals and/or subgoals. Make sure
tainty or certainty (confidence) in performing each
that your written goals are behaviorally defined, spec-
goal.
ify the context or circumstances in which the behavior
5. You might wish to use the self-efficacy scales to self-
is to occur, and identify the level or amount or change
monitor your confidence over a period of time as
sought for any given step.
you gain more experience in performing the goal
3. For the goal you would like to achieve, make a scale
behaviors.
(0 to 100) to measure your self-efficacy (confidence)

below; they are followed by other examples shown without CHAPTER SUMMARY
the 0–100 metric to conserve space. Self-management is a process in which clients direct their
own behavior change by using any one change intervention
Sample Goals for Math Class or Parents strategy or a combination of strategies. Four strategies are re-
Confidence in decreasing anxiety (from 70 to 50) about viewed here: self-monitoring, stimulus-control procedures,
possible failure in math class self-reward techniques, and self-efficacy enhancement. Pro-
0 10 20 30 40 50 60 70 80 90 100 moting client commitment to using self-management strat-
Uncertain Total certainty egies can be achieved by introducing these strategies later
in the helping process, assessing the client’s motivation for
Confidence to increase positive self-talk and thoughts— change, creating a social support system to aid the client in
“girls are capable”—to four or five times a week in the use of the strategy, and maintaining contact with the cli-
math class ent while self-management strategies are being used. All of
0 10 20 30 40 50 60 70 80 90 100 these self-management strategies are affected by self-efficacy,
Uncertain Total certainty a cognitive process that mediates behavioral change. These
Confidence in answering questions asked by parents change strategies and tools can—and, we argue, should—be
applied collaboratively with clients and in the service of
0 10 20 30 40 50 60 70 80 90 100 building on strengths, supporting empowerment and self-
Uncertain Total certainty determination, and being critically attentive to environ-
mental factors that may be relevant targets of change as well
Other Examples as potential resources. Processes involved in self-regulation
• Confidence in decreasing anxiety (from 70 to 50) about appear to vary across cultures and societies, and factors such
possible rejection by parents as the client’s cultural or collective identity and accultura-
• Confidence to increase attendance in math class to four tion and assimilation status may affect the appropriateness
or five times a week of self-management or ways in which these tools and inter-
• Confidence in asking questions in math class ventions are applied.
• Confidence in answering questions in math class
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17 K N O W L E D G E A N D S K I L L B U I L D E R

Part One discrimination, self-recording, data charting, data display,


For Learning Outcome 1, describe the use and data analysis. Feedback follows.
of self-monitoring and stimulus control in
the following client case. Feedback follows Part Three
on page 560. Learning Outcome 3 asks you to describe the application of
a culturally relevant self-management program (self-efficacy,
The client, Maria, is a 30-something Puerto Rican woman who
self-monitoring, self-reward, and stimulus control) in a given
was physically separated from her husband of 15 years when
client case. Feedback follows.
they came to the United States in separate trips. Although
they were reunited about a year ago, Maria reports that dur- The client, Thad, is a young African American man who
ing the past year she has had “ataques de nervios”—which recently identified himself as gay. Thad has been working
she describes as trembling and faintness. She worries that her with you in coming to terms with his sexual orientation. He
husband will die young and she will be left alone. Her history has visited some gay bars and has participated in some
reveals no evidence of early loss or abandonment; however, gay activities, but he has not asked anyone out. He would
she experienced losses with her immigration. Also, she seems like to go out at least once a week with a male partner. You
to be self-sacrificing and dependent on Juan, her husband. have discussed with Thad the use of self-monitoring and self-
She reports being very religious and praying a lot about this. reward as possible interventions for this goal. He is interested
Maria asks for assistance in gaining some control over her in these strategies.
“ataques de nervios.” How would you use self-monitoring
How would you use and adapt the interventions of self-
and stimulus control to help her decrease them?
monitoring, self-reward, stimulus control, and self-efficacy with
What else would you focus on in addition to the use of these
this particular client?
two strategies, given Maria’s cultural background and the
case description?
Part Four
Part Two Learning Outcome 4 asks you to teach another person how to
Learning Outcome 2 asks you to teach another person how use self-reward, self-monitoring, and stimulus control. You can
to engage in self-monitoring. Your teaching should follow use the steps of self-monitoring, the stimulus-control principles,
the six guidelines listed in Table 17.1: rationale, response and the components for self-reward. Feedback follows.
560 CHAPTER 17

17 KNOWLEDGE AND SKILL BUILDER FEEDBACK

Part One Stimulus Control


Self-Monitoring You can explain the use of stimulus control as another way to
1. Treatment rationale: In the rationale, you would empha- help Maria gain some feeling of personal control surround-
size how this strategy can help provide information about ing her “ataques de nervios” by confining them to particular
the client’s direction. You would explain that Maria will places and times so that they don’t occur so randomly and
be recording defined “ataques de nervios” in vivo on a unpredictably. You could suggest the use of a worry spot or
daily basis for several weeks. You need to be careful to worry chair that she goes to at a designated time to do her
frame the rationale in a way that respects Maria’s cultural worrying, and you would tell her that she is to stop worrying
values. when she leaves this place or chair.
2. Discrimination of a response: Response-discrimination In addition to those two self-management interventions, it
training would involve selecting, defining, and giving would be useful to explore Maria’s feelings of loss and safety
examples of the response to be monitored. You should surrounding her immigration experience, the adaptations she
model some examples of the defined behavior and elicit is having to make to a different culture, and the conflicts she
some others from the client. Specifically, you would help may be experiencing between the two cultures.
Maria define the nature and content of the behaviors she
will be recording, such as feeling faint. Part Two
3. Timing of self-monitoring: Because this client is using self-
Use Table 17.1 as a guide to assist your teaching. You might
monitoring to decrease an undesired behavior, she will
determine whether the person you taught implemented self-
engage in prebehavior monitoring. Each time she feels
monitoring accurately.
faint or worried, she will record.
4. Method of self-monitoring: The client should be instructed
to use a frequency count and record the number of times Part Three
she feels faint or worried. If she is unable to discern when You need to determine how well the use of self-management
these start and end, she can record with time sampling. “fits” with Thad’s beliefs, values, worldview, and lifestyle.
For example, she can divide a day into equal time inter- If Thad is receptive to the use of self-management and is
vals and use the “all or none” method. If such thoughts oriented toward an internal rather than an external locus of
occurred during an interval, she would record “yes”; if control and responsibility, you can proceed. (However, it is
they did not, she would record “no”. Or, during each important to explore whether any external social factors may
interval, she could rate the approximate frequency of be contributing to his sense of discomfort.) You may first wish
these behaviors on a numerical scale, such as 0 for never to assess and work with self-efficacy, or Thad’s confidence in
occurring, 1 for occasionally, 2 for often, and 3 for very himself and the contacts he will make with other men. Notice
frequently. that Thad’s sense of self-efficacy is related to his identity de-
5. Device for self-monitoring: There is no one right device to velopment as a gay male and as an African American. We
assist this client with recording. She could use tallies on a anticipate that as Thad uses various self-management tools,
note card, a golf wrist counter, or a handheld computer his sense of self-efficacy will increase.
to count the frequency. Or she could use a daily log sheet Self-reward can be used in conjunction with times Thad
to keep track of interval occurrences. actually makes social contacts with men and goes out with a
6. Charting of a response: A simple chart might have days man. Verbal symbolic rewards used by Thad could consist of
along the horizontal axis and frequency of behaviors self-praise or covert verbalizations about the positive conse-
along the vertical axis. quences of his behavior. Here are some examples: “I did it! I
7. Displaying of data: This client may not wish to display the asked him out.” “I did just what I wanted to do.” “Wow! What
data in a public place at home. She could carry the data a good time I’ll have with ______.”
in her purse or backpack. Material rewards would be things or events that Thad
8. Analysis of data: The client could engage in data analysis indicates he prefers or enjoys, such as watching TV, listen-
by reviewing the data with the helper or by comparing ing to music, or playing sports. Both current and potential
the data with the baseline or with her goal (desired level rewards should be used. Of course, these activities are
of behavior change). The latter involves self-evaluation only possibilities; Thad has to decide whether they are
and may set the stage for self-reinforcement. reinforcing.
SELF-MANAGEMENT STRATEGIES 561

17 KNOWLEDGE AND SKILL BUILDER FEEDBACK

Imaginal rewards may include pleasant scenes or scenes gradually he can increase his visits to other places and activi-
related to going out: imagining oneself on a raft on a lake, ties where he will find other gay men.
imagining oneself on a football field, imagining oneself with
one’s partner at a movie, imagining oneself with one’s part- Part Four
ner lying on a warm beach. Use the following:
Self-monitoring can be used to help Thad track the number Self-monitoring steps—see Table 17.1 and the related sec-
of social contacts he has with other men. tion of the chapter.
Stimulus control can be used to help Thad increase the Principles of stimulus control—see Table 17.2 and the
number of cues associated with increasing his social contacts related section of the chapters.
with other men. For example, he might start in one place Components of self-reward—see the section with this
or with one activity where he feels most comfortable; then title.

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