Here are definitions of some quality terminologies:

1. Quality Control: The process of ensuring that products or services meet the
established quality standards by identifying and correcting defects before
delivery.

2. Quality Assurance: The process of ensuring that products or services meet the
established quality standards by planning and controlling processes rather than
inspecting products.

3. Continuous Improvement: Ongoing efforts to improve processes, products, or

services by making incremental changes to achieve better quality or efficiency.

4. Defect: Any deviation or nonconformity from established quality standards that

renders a product or service unusable or unfit for its intended purpose.

5. Six Sigma: A data-driven and structured approach to identifying and removing

defects in products or services by using statistical analysis and problem-solving
techniques.

6. Lean Manufacturing: A philosophy of minimizing waste and maximizing efficiency

in production by eliminating non-value-added activities and reducing cycle time.

7. Total Quality Management (TQM): A management approach that focuses on continuous

improvement in all aspects of an organization by involving and empowering
employees, suppliers, and customers to achieve customer satisfaction.

8. Standard Operating Procedures (SOPs): A document or set of documents that

describe how to perform a task or process according to established quality
standards.

9. Quality Audit: A systematic and independent examination of a product, service,

or process to determine whether it conforms to established quality standards.

10. Root Cause Analysis: A problem-solving technique used to identify the

underlying cause of a problem or defect, rather than just treating the symptoms.