M6 Manual

Fastmark M6 Series with
PALTM Print Application Language
User’s Guide
Part No. 121401 Rev A

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IMPORTANT SAFETY INSTRUCTIONS
AND OTHER NOTICES
This label printer complies with the requirements in Part 15 of FCC rules for a Class A computing device.
Operation of this equipment in a residential area may cause unacceptable interface to radio and TV
reception, requiring the operator to take whatever steps are necessary to correct the interference.
Place the printer on a flat, firm and solid surface.
Do not place the printer near a heat source or near water.
Refer to the specification label on the back of this printer and ensure that your power source exactly meets
these requirements.
Do not open the printer during operation to avoid electrical shock.
Do not attempt to disassemble this printer if it malfunctions.
All rights are reserved. No part of this document may be reproduced or issued to third parties in any form
without the permission of AMT Datasouth.
The material in this document is provided for general information and is subject to change without notice.
TRADEMARK CREDITS
Windows ®, MS-Word and MS-DOS are registered trademarks of Microsoft Corporation

PC ® is a registered trademark of International Business Machines
Centronics ® is a registered trademark of Centronics Corporation
PALTM is registered trademark of AMT Datasouth Corporation
COPYRIGHT NOTICES
© 2007 AMT Datasouth Corp. All rights reserved.
© 2005 The Software is based in part on the work of the Independent JPEG Group
© 2003 Adobe Systems Incorporated
© 1996-2003 The FreeType Project. All rights reserved.
© 1993 Symbol Technologies, Inc.
© 1990 United Parcel Service of America, Inc.
User’s Manual 1
COMPUTER SOFTWARE LICENSE AGREEMENT
This computer software used to develop this printer, including display screens and all related materials, is
confidential and proprietary. They are available for limited use, but only pursuant to a written license
agreement distributed with this computer software. This computer software, including display screens
and all related materials, shall not be copied, reproduced, published or distributed, in whole or in part, in
any medium, by any means, for any purpose without the express written consent of AMT Datasouth
Corporation.
CONVENTIONS
Some of the procedures in this guide contain special notices that highlight important information:
Note Indicate information that you should know to help your printer run properly
and efficiently.
Caution Indicate guidelines that, if not followed, can cause damage to equipment.
Warning Indicate a situation where there may be a danger to you.
Important Indicate that the associated material needs to be done to ensure proper
printer operation.
The use of the term's right and left assume that you are looking at the front of the printer.
TECHNICAL SUPPORT
Please contact your local dealer first for technical support. Your dealer is knowledgeable about driver
installation, application software and general printer operation. If you still need factory technical support
after contacting your dealer, you may mail any problems through the E-mail account,
“www.amtdatasouth.com”. You can also get the most updated driver or application from the web site
“http://www.amtdatasouth.com”.
© Copyright 2007 by AMT Datasouth Corporation

First Edition: January 2007
2 User’s Manual
Table Of Contents
INTRODUCTION......................................................................................................................................6
Model Overview........................................................................................................................................7
Models.................................................................................................................................................7
Model Features ...................................................................................................................................8
Standard Features .........................................................................................................................8
PALTM PROGRAM OVERVIEW ...............................................................................................................9
Traditional Printing ..............................................................................................................................9
Legacy Data Stream Interpretation .................................................................................................. 10
Standalone/Downtime Applications ................................................................................................. 11
GETTING STARTED ..............................................................................................................................12
Unpacking and Inspection................................................................................................................ 12
Equipment Checklist ........................................................................................................................ 12
Finding a Location for the Printer..................................................................................................... 12
Shipping Protection Devices ............................................................................................................ 13
Printer Parts ..................................................................................................................................... 14
Printer Set Up.........................................................................................................................................17
Setting up the Printer ....................................................................................................................... 17
Ribbon Installation............................................................................................................................ 18
Media Installation ............................................................................................................................. 20
Loading Media For Peel-off Mode.................................................................................................... 26
Loading Media with Pinch Roller Only ............................................................................................. 28
Loading Media with Cutter Installed................................................................................................. 30
Positioning of the Media Sensor ...................................................................................................... 32
Calibrating the Media Stock ............................................................................................................. 34
Power on Calibration Method...................................................................................................... 34
Calibrating the Printer Using the Calibration Feature ................................................................. 34
Keypad Operation ..................................................................................................................................35
Indicators.......................................................................................................................................... 35
Buttons ............................................................................................................................................. 36
Power up key functions ............................................................................................................... 36
On Line key functions.................................................................................................................. 36
Off Line key functions.................................................................................................................. 37
Setup Key Functions (Scrolling the Features Mode) .................................................................. 37
Changing Feature Value Mode ................................................................................................... 38
Setup Menu ............................................................................................................................................39
Displayed Format ............................................................................................................................. 39
Features that have Changeable Values ..................................................................................... 39
Executable Features that have Values ....................................................................................... 39
Executable Features ................................................................................................................... 39
Entering Into and Using Setup Menu functions: .............................................................................. 40
Special Feature Setting............................................................................................................... 41
Setup Menu Features, Functions and Values............................................................................. 42
Administration Menu ........................................................................................................................ 47
Mechanical Adjustments.........................................................................................................................49
Ribbon Tension Adjustment Knob .............................................................................................. 49
Print Head Pressure Adjustment Knob ....................................................................................... 50
Print Head Burn Line Adjustment Knob ...................................................................................... 51
User’s Manual 3
Preventive Maintenance.........................................................................................................................52
Print Head Cleaning ......................................................................................................................... 52
Printer Cover Cleaning..................................................................................................................... 53
Internal Parts Cleaning .................................................................................................................... 53
Troubleshooting......................................................................................................................................54
Printing a Configuration Page .......................................................................................................... 54
Printing the Self Test........................................................................................................................ 55
ASCII Mode ...................................................................................................................................... 55
Display Mode ................................................................................................................................... 56
Hex Print Mode ................................................................................................................................ 56
Troubleshooting Guides................................................................................................................... 57
Top Line Panel Messages .......................................................................................................... 57
Bottom Line Panel Messages ..................................................................................................... 59
Other Observed issues: .............................................................................................................. 59
Appendix A: Specifications .....................................................................................................................60
General ............................................................................................................................................ 60
Ribbon Specifications ...................................................................................................................... 61
Media Specifications ........................................................................................................................ 61
Appendix B: Interface Specification........................................................................................................62
USB ............................................................................................................................................... 62
PS2 connection ................................................................................................................................ 62
Parallel Port...................................................................................................................................... 62
Serial Interface ................................................................................................................................. 63
Appendix C: Installing or Upgrading a PAL™ App .................................................................................64
Upgrading Main PAL™ Code........................................................................................................... 64
Installing a PAL™ Application.......................................................................................................... 64
Loading a PAL:............................................................................................................................ 64
Appendix D: Internal Network Option.....................................................................................................65
4 User’s Manual
Table of Figures
Figure 1 – Model and Serial number location.......................................................................................................................... 7
Figure 2 – Traditional Printing................................................................................................................................................. 9
Figure 3 – Legacy Data Stream Interpretation ....................................................................................................................... 10
Figure 4 – Stand Alone Operation.......................................................................................................................................... 11
Figure 5 – Shipping Restraints ............................................................................................................................................... 13
Figure 6 – Front View ............................................................................................................................................................ 14
Figure 7 – Back View ............................................................................................................................................................ 14
Figure 8 – Printer Interior View............................................................................................................................................. 15
Figure 9 – Front Panel............................................................................................................................................................ 15
Figure 10 – Host and Power Connectivity ............................................................................................................................. 17
Figure 11 – Print Head Lift Lever.......................................................................................................................................... 18
Figure 12 – Installation of Thermal Transfer Ribbon ............................................................................................................ 18
Figure 13 – Ribbon Sensor..................................................................................................................................................... 19
Figure 14 – Closing the Print Head Lift Lever....................................................................................................................... 19
Figure 15 – Print Head Lift Lever.......................................................................................................................................... 20
Figure 16 – Media Supply Cores............................................................................................................................................ 20
Figure 17 – Media Spindle ..................................................................................................................................................... 21
Figure 18 – Media Guide Bar................................................................................................................................................. 21
Figure 19 – Media Sensor ...................................................................................................................................................... 22
Figure 20 – Closing the Print Head Lift Lever....................................................................................................................... 23
Figure 21 – Side Media Holder .............................................................................................................................................. 23
Figure 22 – Peel-Off Media Position ..................................................................................................................................... 26
Figure 23 – Liner Exit Location............................................................................................................................................. 27
Figure 24 – Media Position .................................................................................................................................................... 28
Figure 25 – Media Exit Location ........................................................................................................................................... 29
Figure 26 – Media Position .................................................................................................................................................... 30
Figure 27 – Media Exit Location ........................................................................................................................................... 31
Figure 28 – Media Sensor Arm .............................................................................................................................................. 32
Figure 29 – Possible Media Sensor Positions ........................................................................................................................ 33
Figure 30 – Front Panel.......................................................................................................................................................... 35
Figure 31 – Ribbon Tension Adjustment Knob ..................................................................................................................... 49
Figure 32 – Print Head Pressure Adjustment Knobs.............................................................................................................. 50
Figure 33 – Print Head Burn Line Adjustment Knobs........................................................................................................... 51
Figure 34 – Print Head Cleaning Location............................................................................................................................. 52
Figure 35 – Sample Configuration Print ................................................................................................................................ 54
Figure 36 – Actual Self-Test Sample ..................................................................................................................................... 55
Figure 37 – ASCII Mode Sample........................................................................................................................................... 55
Figure 38 – Display Mode Sample......................................................................................................................................... 56
Figure 39 – Sample Hex Print ................................................................................................................................................ 56
Figure 40 – Internal Network Interface Connector ................................................................................................................ 65
User’s Manual 5
INTRODUCTION
Thank you very much for purchasing the Fastmark M6 PAL™ printer. Fastmark M6 comes with rugged
steel construction and durable metal mechanism ensuring the ability to work under extreme industrial
applications.
Fastmark M6 is equipped with a 32-bit RISC processor, with a backlit LCD display for printer status and
operator friendly. The moveable sensor design can meet the wide range of media stock.
PALTM (Print Application Language) is an interpretive page description language that allows the printer to
move beyond the role of normal printers. In addition to supporting traditional text, bar code, and graphic
sequences common to other printers, PALTM also serves as a general purpose programming language that
can be programmed to interpret other languages and raw data streams. This combination of sequence based
printing commands and the programming ability, allows PAL ™ printers to provide unique solutions such
as:
Intelligently read and interpret legacy data streams without host system programming changes.
Meaning that the printer can added or replace printers without changing the data streams. For
example, this tremendous flexibility permits changing from dot matrix text or card embosser’s to
high quality thermal printing with bar codes without changing the original data from the host.
PAL™ can be programmed to analyze a data stream, look at the installed media parameters and
print the desired information on the installed media stock.
Store multiple label formats and databases in the printer.
Create powerful stand-alone applications that don't require a host or PC connection.
Create and store PALTM programs in the printer, which allow it to operate even if the host system
goes down.
Read data from an optional keyboard, scanner, scale, etc. and combine this data with fixed formats
to create powerful labeling solutions.
Perform math calculations and perform logical decisions within the printer
PALTM Print Application Language presents many exciting possibilities for rethinking the printer’s role
within any industry setting.
The User’s Manual will help you understand basic operations of the printer such as set-up, installation,
configuration and maintenance. For detailed information on the PALTM Print Application Language, please
refer to the PALTM Print Application Language Program Reference Manual. Before reading the
manual you should first identify your printer model. The printer model name is located on the Product
Label, which is on the back of the printer. The printer’s serial number is located on its Rating Label.
6 User’s Manual
Model Overview
Models
Fastmark M6 series support several options when using PAL.
The model number is located on the product label on the back of the printer. The serial number is also
located on this label. After unpacking please record the model number and serial number for future
reference. The printer may also come with a PAL application installed. To determine the PAL application
number, if installed, print a configuration label (Print Features). See the Print Feature section for
instructions on printing this label.
MODEL No: M6
SERIAL No:
Model Name
Serial Number and
Rating Label
Figure 1 – Model and Serial number location
User’s Manual 7
Model Features
For detailed feature specifications, please refer to Appendix A. Below is a brief summary of the printer‘s
features:
Standard Features
• PALTM Print Application Language. The PALTM Print Application Language is a powerful
printer language combining both exceptional printing abilities with flexible programming abilities.
Because it is designed as both a printing and programming language, it is extremely powerful,
flexible, and efficient compared to any other thermal printer language on the market today.
♦ PALTM Print ability: Free Type font engine with smooth scaling and rotation, graphics with
internal scaling, lines, boxes, all popular linear and 2D bar code types. Full rotation and scaling
of coordinate system. Ability to define and use print procedures.
♦ PALTM Programming ability: General I/O, file handling, loops, procedures, floating point
math, logical operators, database access, procedure definitions, string manipulations, time/date
functions.
• Ability to store and run printer resident PALTM programs enabling powerful solutions for a wide
variety of print applications
• Powerful included Windows Drivers, which enable any Windows application to easily access
printer resident bar codes and fonts
• Printer has a back-lit LCD for easy viewing
• Side load media access for simplified media and ribbon loading
• Adjustable media detection sensor
• Dual media detection sensors
• Optical ribbon out sensor
• USB, serial, and parallel ports standard
• Adjustable media holder for 3 inch and 1.5 inch cores
• Ability to use ribbons that are ink in or ink out (wound-in or wound-out)
• Adjustable print head pressure for varying width media
• Rugged all metal print mechanism and cover with media view window.
• Auto-switching power supply
8 User’s Manual
PALTM PROGRAM OVERVIEW
Printers featuring PALTM ability can be used in several ways in any given environment. This section
describes three common applications that can use this advanced capability. Details of how to take
advantage of this advanced ability can be found in the PALTM Print Application Language Program
Reference Manual. For help and assistance determining the best way to use this ability in your situation,
please consult your sales representative.
Traditional Printing
This environment represents the most common use of printers. Generally a single print job (PALTM print
sequences) generates a single label. In this role the PALTM interpreter accepts the print job, performs the
required operator processing and prints the label, tag, or ticket. Using a Windows driver in conjunction
with a Windows application program is a typical way to print in this environment. Alternatively, PALTM
print sequences may also be generated by any host application written to take advantage of this powerful
language.
When a PALTM capable printer is used this way, no special “PALTM program” must be loaded on the
printer. Print sequences generated by a Windows driver or host programs are simply sent to the printer
resulting in print output just like traditional printers.
PAL Sequence
PAL
Interpreter
Printed
Document
PAL Sequence
Host System PAL Printer
Figure 2 – Traditional Printing
User’s Manual 9
Legacy Data Stream Interpretation
PALTM capable printers uniquely address applications where upgrading to modern cost effective
technology is desired. Often changing software and reprogramming data streams are cost prohibitive,
thus prevents an organization from moving to new printing technologies.
Using a PALTM capable printer solves this problem. In this case a PALTM program is written which
interprets a data stream normally sent to the legacy device being replaced. This program is stored on the
printer and is automatically executed each time the printer is powered on. This program is able to
produce a new label format based on this legacy data. Even though the host computer is sending the
exact same legacy data to the printer, the label format can be completely different. For example the new
format may include bar codes, scaled and/or rotated fonts, lines, logo's etc. Even though the legacy
device being replaced does not support these print abilities, the new label format can.
For example, text only outputs such as produced by a dot-matrix printer or card embosser may now be
presented in a more functional format. Information in the data stream can be reformatted into any size
font in any rotation, or even printed as bar code. This example demonstrates how PALTM capable printer
can replace a legacy print device with no host software changes required.
Legacy Data PAL Data Stream

Stream Application
PAL
Interpreter
Printer
Flash Memory
Printed
Document
Legacy Data
Stream
Host System PAL Printer
Figure 3 – Legacy Data Stream Interpretation
10 User’s Manual
Standalone/Downtime Applications
PALTM capable printers may be programmed to operate independent of a PC/host connection. This
standalone ability may be used in cases where no PC/host connection is needed or as a fail-safe backup
when the PC/host or network is unavailable.
The Standalone Application program is stored in the printer memory and can accept input from a PS/2
keyboard, bar code scanner, or other serial devices such as an electronic scale. These programs may use
the printer’s LCD to prompt for user input and may also include databases. Unlike other bar code printers
that allow basic static forms to be loaded in the printer, PALTM capable printers provide advanced abilities.
Examples of these advanced capabilities are:
Ability to operate on line from host or off line in stand-alone mode
Ability to range check user input
Ability to combine data from multiple fields into a single bar code
Ability to access database stored in the printer
Ability to perform math calculations (addition, subtraction, multiplication, division, etc.)
Ability to perform logical calculations (equal to, less than, greater than, etc.)
Shown below is an example where a stand-alone PALTM application and database is stored in the printer.
Operator input combined with internal database information is used to create a label. For example, this
application could request a part number and physical dimensions of a particular part by prompting for this
information on the printer LCD. After the operator inputs the requested information on the PS/2
keyboard, the printer could calculate the volume, and then based on the part number, lookup the part
description in a database to produce a label.
Local
Database
PAL Standalone
Application
Keyboard Data
PAL
Interpreter
Printer
Flash Memory
Printed
Document
Operator
Input
PAL Printer
Keyboard
Figure 4 – Stand Alone Operation
User’s Manual 11
GETTING STARTED
Unpacking and Inspection
After receiving the printer, carefully inspect the device and its packaging. The printer is specially packaged
to withstand damage in shipping. In case of evident damage, contact the carrier directly to report the nature
and extent of damage. Please retain the packaging materials in case you need to reship the printer.
NOTE: Save box and all packing materials for future use, in the event the printer needs to be
shipped. Units returned for service in non-approved packaging may void the
warranty or increase repair costs due to shipping damage.
Equipment Checklist
• Printer
• Sample Ribbon with empty Take-up paper core
• Quick Reference guide
• Power cord
• 3” paper core adapter (installed on the 1” media supply support arm)
• CD disc (Manuals, drivers, etc)
• Cleaning Pen
• USB Cable
Finding a Location for the Printer

Determine a suitable location for the printer with the following requirements:
• Find a flat stable surface with sufficient clearance to allow for interface cables and media loading.
• The location should be near the host or terminal. Consider the distance between the host and printer
for the communication cable.
• The location should be free from excessive direct sunlight, temperature, humidity, dust, dirt, and
debris.
• The location should be near a grounded AC power receptacle wired in compliance with local
ordinances.
12 User’s Manual
Shipping Protection Devices
In addition to the shipping container, the printer is shipped with several other protection devices. Each
device will need to be removed from the printer. This process will require the use of a cutting tool, such
as a pair of scissors.
• A foam block protects the Ribbon Spindles.

• The Print Head is held in the up position with two tie wraps.
• The Print Head Lift Lever is held up with one tie wrap.
• A plastic sheet protects the LCD.
Peel off plastic sheet

Remove Foam Block
Cut the two Plastic Ties Cut the Plastic Tie holding up
holding up the Print Head the Print Head Lift Lever
Figure 5 – Shipping Restraints
User’s Manual 13
Printer Parts
The following pictorials show the various parts of the printer.
Front Panel
Media Window
Normal Paper Exit

Media /Ribbon Cover
Liner Exit (User Cover)
(Peel Mode)
Front Cover
Figure 6 – Front View
Parallel Port
RS-232 port
External Media Slot

USB port
On/Off Power
Switch
AC Power Plug
Figure 7 – Back View
14 User’s Manual
Ribbon Supply Spindle
Ribbon Rewind Spindle Media Supply Spindle
Print Head Lift Lever Media Guide

Media Tension Bar Media Guide Bar
Figure 8 – Printer Interior View
LED
LCD
Buttons
Figure 9 – Front Panel
User’s Manual 15
This page is blank.
16 User’s Manual
Printer Set Up
Setting up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the POWER switch is off.
3. Connect the printer to the host device (computer, keyboard, network, and scanner) with the
appropriate cable (serial, parallel, USB, and network).
4. Plug the power cord into the AC power plug on the back of the printer.
5. Then plug the power cord into a properly grounded power outlet.
Figure 10 – Host and Power Connectivity
User’s Manual 17
Ribbon Installation
At power up the printer will automatically sense if a ribbon is installed.
¾ If a ribbon is not detected, the printer switches to Direct Thermal mode.

In this mode the printer turns off any ribbon error messages such as Ribbon Out.
¾ If a ribbon is detected, the printer switches to Thermal Transfer mode.
In this mode the printer automatically sets the ribbon sensitivity on the next calibration.
¾ In installing a ribbon make sure that the ink side is out as it goes through the printer.
1. Open the printer’s right side cover and lower front panel.
2. Rotate counterclockwise the Print Head Lift Lever to lift the printhead off the platen.
Figure 11 – Print Head Lift Lever
3. Install a new ribbon spindle onto the Ribbon Supply Spindle. Make sure that the new ribbon is
pushed all the way against the left side of the supply spindle.
4. Place an empty paper core onto the Ribbon Rewind Spindle (Take-up Spindle). Make sure that
the empty core is pushed all the way against the left side of the rewind spindle.
Ribbon Rewind Spindle Ribbon Supply Spindle
Ink side of Ribbon
Figure 12 – Installation of Thermal Transfer Ribbon
18 User’s Manual
5. Make sure that the ribbon goes through the “U-shaped” Ribbon Sensor Mount and out the front
of the printer.
Note: Make sure the ribbon does not go through the Media Sensor Arm.
Ribbon Sensor Mount
Media Sensor Arm
Figure 13 – Ribbon Sensor
6. Attach the ribbon’s leading edge to the empty paper core on the Ribbon Rewind Spindle.
7. Manually rotate the ribbon rewind roll until the ribbon is tight through out the ribbon path. Used
ribbon should be wound over the top of the Ribbon Rewind Spindle.
8. Rotate the Print Head Lift Lever clockwise to close the printhead to the platen. Make sure that
the lever latches on its locking pin. If the printer is powered on, the printer will display a carriage
open message until the Print Head Lift Lever is closed.
Figure 14 – Closing the Print Head Lift Lever
9. Close the lower front panel and right printer cover.

10. If the printer was powered on during this installation, closing of the Print Head Lift Lever will
cause a PRESS FEED KEY button message to be displayed. Pressing the FEED button will
result in the printer feeding the media to the top of the next label.
User’s Manual 19
Media Installation
1. Open the printer’s right side cover and lower front panel.
2. Rotate counterclockwise the Print Head Lift Lever to lift the printhead off the platen.
Figure 15 – Print Head Lift Lever
3. Make sure the Media Supply Spindle matches the media core size.
Note: The printer is shipped with a 3” Media Supply Spindle.
To configure the printer for a 1” Media Supply Core:
1. Gently pull the 3” Media Supply Core to the right and off the 1” core spindle.
2. Once removed the printer is now configured for a 1” Media Supply Core.
3. Store the 3” Media Supply Core for future usage.
Figure 16 – Media Supply Cores
20 User’s Manual
4. Insert a new media roll onto the Media Supply Spindle. Make sure to push the media to the left of
the printer for proper alignment.
Note: If the media is from an external feed source, such as a box, thread the media through
the External Media Slot and over the Media Supply Spindle.
Figure 17 – Media Spindle
5. Rotate the Media Guide clockwise to open the media path for easy insertion of media.
6. Position the media over the Media Guide Bar and under the Media Tension Bar.
Media Tension Bar
Media Guide
Media Guide Bar
Figure 18 – Media Guide Bar
User’s Manual 21
7. Thread the media through the printer. Make sure that the media goes between the Media Sensor Arm
and out the front of the printer.
Note: If a media feed option is installed (such as Cutter, Peeler, or Pinch Roller Option) go
to the appropriate section for further media installation instructions.
Media Sensor Arm
Figure 19 – Media Sensor
8. Rotate the Media Guide counterclockwise to close it and push the guide until it is against the media.
This is to hold media in place so that is goes straight through the printer. When properly positioned
the left side of the media should be against the inside of the printer and the Media Guide just
touching the right side of the media.
Caution: Make sure that the Media Guide is not too tight against the media to inhibit the smooth
motion of the media through the printer.
Make sure that the Media Guide is not too loose so that the media wobbles as it is
pulled through the printer.
9. Move the Media Sensor to sense the media at the optimum location. See Positioning of the Media
Sensor for further information.
22 User’s Manual
10. Rotate the Print Head Lift Lever clockwise to close the printhead. Make sure that the lever latches
on its locking pin. If the printer is powered on, the printer will display a carriage open message until
the Print Head Lift Lever is closed.
Figure 20 – Closing the Print Head Lift Lever
11. If the 3” media holder has been removed it is suggested that the user install the Side Media Holder to
keep the media in place, especially if the media width is less than 4”. Once installed position the
holder so that the flat side is next to the media stock and that it is snug against the media.
Figure 21 – Side Media Holder
User’s Manual 23
12. Close the lower front panel and printer cover.
13. If the printer was powered on during this installation, closing of the Print Head Lift Lever will cause
an ERROR: Head Open message to be displayed. Pressing the FEED button will clear the error
message and the printer will move media to the top of the next label. Pressing the PAUSE button will
clear the error without moving the media.
14. If the printer is powered off, switch on the power.
15. If necessary calibrate the printer to the media type. See Calibrating the Media stock for further
information.
16. Now, the printer is ready to print.
24 User’s Manual
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User’s Manual 25
Loading Media For Peel-off Mode
Peel-Off Mode is the process of separating the printed face stock from its Liner (carrier, backing, etc).
The intent of this function is, for the user to send a batch of labels to the printer at one time. But, the
printer should print one label and then wait for that label to be removed before printing the next one.
Peel-Off Mode with the Peel-Off Sensor Option installed will allow the printer to print a batch of
labels one at a time. This allows the user time to remove the printed label before printing the next
one.
If the Peel-Off Sensor is not installed then the printer will not pause between labels.
To load the media stock for Peel-Off Mode:
1. Before putting the media into the peel mechanism, load media stock normally. This includes
Media Sensor positioning and calibrating the printer to the media stock.
2. Rotate the Print Head Lift Lever to lift the print head off the platen.
3. Remove the first label from the liner. Insert the liner, over the top of the Peel Bar and then under
the Peel Bar and into the gap between the Platen and Peel-Off Roller.
cause an ERROR: Head Open message to be displayed. Pressing the FEED button will clear the
error message and the printer will move media to the top of the next label. Pressing the PAUSE
button will clear the error without moving the media.
Figure 22 – Peel-Off Media Position
26 User’s Manual
5. Several labels may need to be fed through the printer to remove any slack in the liner.
6. Enter the printer’s setup menu and turn the peel option on (See Set-Up Menu for further
instructions).
7. Close the lower front panel. Pull the liner through the Peel-Off Panel opening.
Figure 23 – Liner Exit Location
User’s Manual 27
Loading Media with Pinch Roller Only
Some media may have a top protective coating on the stock that will cause the media to stick (or slip) on
the print head as it is pulled through the printer. This method assists in pulling media that has a
possibility of slipping through the printer. Allowing the media to be in contact with the platen a longer
time creates an additional pulling force. For the media to do this, the stock must be flexible enough to go
around the platen without causing the printer’s drive mechanism to stall and the leading 1 to 2 inches of
the media edge can not be printed upon. In some cases the paper speed may have to be reduced.
Caution: Only use this method with media that does not have a liner and is very flexable.
Media with a liner will result in the face stock to separate (peeling) from the liner.
Media that is stiff will cause the printer to stall and not pull the stock through the
printer smoothly.
Note: Media using this method will require the leading edge of the stock to always be
between the Pinch Roller and Platen. If the media is reversed beyond this point, the
media will come out from between the Pinch Roller and the Platen.
To load the media stock for usage in this mode:
1. Load media stock normally.
2. Position the Media Sensor in the proper position. See Positioning the Media Sensor
section.
3. Do not calibrate the printer to the media stock at this time.
4. After pulling the stock through the printer, put the leading edge of the media into the gap between
the Platen and Peel-Off Roller.
Platen
Peel Roller
Note: The Peel-Off Bar should not be present in the printer.
Figure 24 – Media Position
Notice that the Peel Bar is not present in this picture.
28 User’s Manual
cause an ERROR: Head Open message to be displayed. Pressing the FEED button will clear the
error message and the printer will move media to the top of the next label. Pressing the PAUSE
button will clear the error without moving the media. The media should be tight in the media path.
6. Close the Print Head Lift Lever.
Note: Do not turn on the peel option for this method of media feeding..
7. Before closing the Front Panel Cover, press the FEED button to align the next Top-of-
Media location.
8. Calibrate the printer to the Media Stock. See Calibrating the Media Stock section.
Figure 25 – Media Exit Location
User’s Manual 29
Loading Media with Cutter Installed
The Cutter option is used to cut individual labels, which assists the user from having to peel off or tear
off labels as they are printed. The Cutter is also a tool that can be used to cut continuous media. This is
especially good where the length of the media changes (example: shelving labels, receipts, etc).
The Cutter, unless ordered installed, is not an option shipped with the standard printer.
The Cutter option can not be used with any other output feeding option (Peeler, etc) and requires a
front cover alteration.
Additional cleaning may be required to keep the cutting device clean from adhesive build up.
Adhesive build up may cause the media to stick in the printer and not cut properly.
There is a gap between the print head and cutting mechanism that the leading edge of the media must
feed into the cutting slot. The media needs to be stiff and in some cases the paper speed may need to
be reduced.
It is suggested that the Cutter option should be verified with the media stock before installation of
this option.
To load the media stock for usage in this mode:

1. Load media stock normally.
2. Pushing the leading edge of the stock through the slot in the Cutter Mechanism.
Figure 26 – Media Position
30 User’s Manual
4. Access the printer’s setup menu and enable the Cutter Feature. See Setup Menu section.
5. Close the Front Panel Cover, press the FEED Button to align the next Top-of-Media
location.
6. Calibrate the printer to the Media Stock. See Calibrating the Media Stock section for
further instructions.
Figure 27 – Media Exit Location
User’s Manual 31
Positioning of the Media Sensor
1. The media sensors are located on the Media Sensor Arm.
Left Right
Front View
Back View
Figure 28 – Media Sensor Arm
2. There are two media sensors located in the Media Sensor Arm. Two vertical lines in the plastic near
the right end of the arm mark the two sensor’s locations.
• The right vertical line marks the Reflective Only Sensor (typically used for black bar media
stock).
• The left vertical line marks the See-Through Sensor (typically used for gap or slot stock and
media out sensing).
32 User’s Manual
3. Position the sensors so that the media being pulled through the printer only sees the Top-Of -Media
reference position.
4. Make sure that both sensors see the same Top-of-Media location.
See the below picture for possible locations. Sensors should be position between the two
Vertical lines.
Vertical Lines
Sensor
Sensor
Position
Position
Figure 29 – Possible Media Sensor Positions
Note: Sensor positions that may see multiple deviations that can be interpreted as a media
edge will cause incorrect calibrations.
Note: Any imperfections in the media stock can cause incorrect media calibrations.
Note: Any printing beyond the end of label may cause the printer to skip to the top of the
next label at the completion of the print.
User’s Manual 33
Calibrating the Media Stock
Calibrating the printer is not necessary if the media sensing feature is set to continuous.
Before calibrating the printer, the Media Sensing and Media Type features must be set to the
appropriate type.
Before calibrating the printer, media must be in the printer.
Before calibrating the printer, the media sensor must be in the appropriate position.
There are three basic media sensing types installed in a printer:
Gap
Black Bar
(on the back of the stock)
Continuous
Power on Calibration Method

This method is used to calibrate the sensitivity of the gap/black bar sensor and to determine the length
between “Top of Labels” and width of the gap/black bar.
The gap/black mark sensor must be calibrated whenever changing the label media or if the printer’s
features have been reset to factory settings.
Please follow the steps below to calibrate the media sensor:
1. Turn off the printer’s power.
2. While pressing the PAUSE key, turn on printer’s power.
3. Release the PAUSE key when the printer starts moving media. The printer will calibrate the media
sensor automatically.
Calibrating the Printer Using the Calibration Feature
This method of calibration requires the user to access the Calibrate Media feature in the setup menu.
Please follow the steps below to calibrate the gap sensor:
1. With the printer powered on, press the PAUSE button to take the printer off Line.
2. Then press the MENU button to access the setup mode.
3. Scroll to the Calibrate Media feature.
4. Press and release the FEED button.
5. The printer will then begin feeding media.
6. When complete and successful the printer will display “Calibration Successful.”
7. Press the PAUSE button to put the printer back into normal operating mode.
34 User’s Manual
Keypad Operation
Indicators
Power Indicator ON: The printer is in a power-on condition.
On-Line Indicator ON: This green On-Line indicator is on when the printer is ready
to receive data.
OFF: The printer is Off-Line and not ready to receive data.
Blinking: The print is receiving data. Even if the data being received
is incorrect, it will still blink.
Error Indicator OFF: Normal condition
ON: The red error indicator illuminates in the event of a printer

error. Such as memory full, carriage is open, cutter error,
etc.
LCD The LCD will display messages indicating current condition of the
printer. For a listing of the messages that require operator intervention
see the Troubleshooting Section for further instructions.
LED’S
LCD
Buttons
Figure 30 – Front Panel
User’s Manual 35
Buttons
The buttons on the printer have multiple purposes. Depending on when a button is pressed determines
the button’s function.
Power up key functions

The table below indicates the function performed when a button is pressed and held while the printer is
powered up.
Button Name Function

PALTM program pause: When a PALTM program is loaded it
automatically begins running on power up. Pressing this button
prevents the PAL™ program from running and places the printer
in normal mode.
MENU
Bypassing the loaded PAL™ application allows the printer to
load a new or updated application or to use the normal PAL™
print language.
If no PALTM program is loaded, pressing this button has no
function.
The printer performs a calibration test. See Calibrating the
PAUSE
Printer for more details. Note: gap, black bar or continuous
needs to be set first before performing a calibration.
Calibration values settings are stored in non-volatile memory.
FEED The printer generates a Print Feature (configuration) label

showing current feature settings, firmware revision, and PALTM
drive storage capacity.
On Line key functions

When the printer is turned on the On Line buttons have the following functions:

MENU No function
PAUSE Places the printer Off Line.
FEED No function.
36 User’s Manual
Off Line key functions
When the printer is turned on the OFF Line buttons have the following functions:

MENU Places the printer in Setup Mode.
PAUSE Places the printer On Line.
FEED Feeds one label.
Setup Key Functions (Scrolling the Features Mode)
These special button sequences allow the user to scroll through the menus of the printer. These
functions are only necessary when the printer is in Setup Mode.

Enters into Setup Mode, if the printer is Off Line.
MENU Once in Setup Mode repeated pressing the MENU button
without pressing another button has no function.
Holding the MENU button and then pressing the PAUSE
button causes the printer to scrolls up through the list of
features. This list wraps from the first feature to the last
MENU + PAUSE feature in the list.
See the Setup Menu section for more information on the
individual features and their order.
While holding the MENU button and then pressing the
FEED button causes the printer to scrolls down through
MENU + FEED the list of features. This list wraps from the last feature to
the first feature in the list.
PAUSE Exits Setup Mode
Pressing this button will cause the TOP LINE of the LCD,
which is displaying the current feature, to blink on and off
or to stop it from blinking.
Blinking indicates that the displayed feature value is ready
FEED to be changed. See Changing Feature Value Mode for
details.
If the displayed feature is an executable function, the
printer will begin executing that process (such as
calibration).
User’s Manual 37
Changing Feature Value Mode
If the top line of the LCD is blinking while a feature is displayed, this is an indication that the printer
is in a Changing Feature Value Mode. To enter into this mode see Setup Key Functions (Scrolling
the Features Mode) section above.
Button Function
Holding the MENU button and then pressing the PAUSE
button causes the current feature value to scrolls up
MENU + PAUSE through its list of possible values.
Holding the MENU button and then pressing the FEED
button causes the current feature value to scrolls down
MENU + FEED through its list of possible values.
Exits Setup Mode without changing or saving the displayed
PAUSE
feature or its value.
Exits the Changing Feature Value Mode. The printer will
FEED automatically store the selected feature value and then
return to the Scrolling the Features mode.
Display Lock Enabled: A special condition is enabled if the Display Lock Feature is ENABLED.
The display will look like the printer is changing a feature values, but the printer will ignored those
changes and return the value back to the previously saved values. This is also true if the PAL™
Application or PAL™ commands attempts to change the feature values.
38 User’s Manual
Setup Menu
The printer has a Setup Menu that contains features that control how the printer handles media,
communications, and provides status and information. By using combinations of the buttons on the front
panel the user can access those functions.
Displayed Format
There are various types of features that are used in the PAL™ setup menu. This section will display and
show these formats. The feature table, in the following section, will indicated the type of displayed format
for each feature.
Features that have Changeable Values

This feature type when displayed shows the current value of the changeable feature. When selected the
top line will begin to blink, thus allowing the value of the feature to be changed. After exiting the change
mode, the printer will save the alteration into memory.
Media Width
4.00 Inches
¾ Top line: Media Width: Feature Name
¾ Bottom Line: 4.00 Inches : Feature’s current Value
Executable Features that have Values

This feature type when selected will cause the printer to execute a specific function. When that
function is complete it will display the results on the bottom line.
Calibrate Media
(4.00 / 0.12)
¾ Top line: Calibrate Media: Feature Name
¾ Bottom Line: (4.00 / 0.12): Feature’s current Value
Executable Features
This feature type when selected will cause the printer to execute a specific function.
Print Features
¾ Top line: Print Features: Feature Name

¾ Bottom Line: blank
User’s Manual 39
Entering Into and Using Setup Menu functions:
Use the following procedure for entering into the Setup Menu and changing a feature:
1. The printer must be turned on.

2. Press and release the PAUSE button to take the printer Off-Line.
3. Press and release the MENU button to enter into Setup Mode.
Note: Once entering into the Setup Menus, the buttons switch functions. There are multiple
feature types. Each type is described in the Scrolling the Features section.
4. Hold down the MENU button while pressing either the PAUSE or FEED buttons.
Pressing the PAUSE will cause the print to scroll UP through the features.
Pressing FEED will cause the printer to scroll DOWN through the features.
5. Once the desired feature is displayed, release all buttons.
Note: Release the MENU button last. Releasing the PAUSE button last may cause the printer
to exit Setup Mode.
6. Press the FEED button to activate the displayed feature.
If the displayed feature performs a function then skip step #7.
7. Press the FEED button to exit the Changing Feature Value mode and returns to the
Scrolling the Features mode.
8. Repeat the above steps, beginning at step 4, if other features are to be changed. It is not
necessary to exit Scrolling the Features mode before altering or viewing other features.
To Exit the Setup Menu mode:

9. Make sure that you are not pressing any other buttons and that the top line of the display is
not blinking.
10. Press the PAUSE button and the printer will exit to the ON Line mode.
Notes:
If exiting while in Changing the Feature Value mode, the printer will exit Setup Mode without
changing the currently displayed feature. Any feature changed prior to this, however will remain
changed.
To return all features back to factory default, activate the Factory Default feature.
40 User’s Manual
Special Feature Setting
Setting Time and Date features:

1. Enter into Setup Mode as described in the previous section.
2. Scroll to the “Time or Date” feature.
nd
3. Press the FEED button and the top line will begin blinking. The 2 line will switch to
the first changeable value as described in the below table:
Date Feature Time Feature
Month Hour (using 24 hour clock setting)
Once set, the printer will automatically switch to a 12 hour clock and display
am or pm.
Day Minute
Year Second
4. To change the value of the displayed variable, hold down the MENU button and press
either the FEED or PAUSE button to change it.
5. To go to the next variable release the MENU button, then press only the FEED button.
6. Once the top line returns to a NON-blinking condition, the printer is back into
Scrolling the Feature mode.
User’s Manual 41
Setup Menu Features, Functions and Values
Feature Name Default Value Possible Values Value Description Feature Description
Thermal Transfer Monitors ribbon sensor This feature is used to tell the software to monitor the
Media Type Thermal Transfer
ribbon sensor.
Direct Thermal Disables ribbon monitoring
Enables the See-Through Sensor. Used with This feature determines which media sensor is used to
Gap
gap labels. detect media and the first print position. If the print
extends into the next label, the printer will move to the
Black Bar Enables the Reflective Sensor. next first print position.
Media Sensing Gap
Monitors the presence of media stock. The
Continuous printer will move the length specified by the
media length feature.
Executable Feature This feature when activated will measure the distance
between either gap or black bar of the media.
Displayed values are automatically set when
this feature is executed. If continuous media sensing has been selected then
activating this feature will display a message and the
Calibrate Media (4.00/0.16) (x.xx/y.yy)
printer will not measure the media length.
x.xx is the measured label length
Media lengths narrower than 0.25” will not calibrate.
y.yy is the measured gap/bar width
Note: This function will set the media length to the
value it was measured.
These features set the sensor receiver’s sensitivity.
Sensor Threshold 11 0 to 31 Determines the sensitivity of the sensor. This feature is set automatically when the calibrate
media function is requested.
Display values are in inches. Following a calibration, this feature is the measured
0.5 Front panel values are in increments of 0.05”. label length. It can be overwritten by a PAL
Media Length 4.00 to command.
Automatically set when using the calibrate
Max length feature When media sensing is set to continuous, this feature
media feature’s function.
must be set to the desired media length.
0.50 Display values are in inches. This feature is used to set the width of the media.
Media Width 4.00 to Front panel values are in increments of 0.05”. It is important to set this feature, because the
4.25 printer is centered justified.
42 User’s Manual
Front panel values are in increments of 0.02”. This feature determines the distance the printer will
additionally feed the label for positioning so the user
0.00 can easily removal the printed label from the printer.
Present Distance +0.56 to When the next job is received the printer will reverse
+ 1.5 feed this distance before beginning printing of the
next label. See back-feed, present, and cutter modes
for other uses of this feature.
Reverse feed the media the value specified by This feature is used to determine if the printer will or
Enable
the present distance feature. does not reverse feed a label at the present position
Will not reverse feed the present distance prior to printing the next label or not.
Backfeed Mode Enable before printing. Note: If the feature is disabled, the media length
Disable Note: The present distance will not be printed feature will need to be manually adjusted, to the
upon. calibrated label length minus the present distance.
Otherwise skipping labels or errors may occur.
Wristband Disable Enable The printer will stop moving media when the This feature is a very specific feature that affects the
gap or black bar is at the media sensor location where the printer stops feeding media.
position, only if the label length feature is
over 5 inches. Note: Typically when the black bar or gap is detected by
the media sensor the printer continues to print and move
When this feature is enabled any vertical print media until the black bar or gap is past the print line. This
alignment alteration is ignored. is a fixed distance that can be altered by the vertical print
Note: No printing can occur between the align feature.
print head and the media sensor when
enabled. Enabled print job example following a calibration:
9 Printer receives a print job.
Disable The printer will stop forward motion when 9 The black bar is moved from the sensor to the print
the gap or black bar is at the print head line.
position. 9 Printing begins.
9 As the media moves, the sensor detects a black bar.
• If actual printing has been completed, the printer
stops immediately.
• If the printing has not been completed, the printer
continues until the next black bar.
Notice that no printing occurs until the media reaches
the first print line.
User’s Guide 43
The printer monitors the present (or peeler) This feature is typically used when the peeler sensor is
sensor. installed and when a print job is printing a batch of
If the present sensor senses media, the printer labels.
will not print the next label until the sensor The purpose of this feature is to allow the user to
Present Sensor Enable does not detect a label. remove a label before the printer prints the next one.
(Optional hardware) Disable If the present sensor is not installed, the Note: Print speed is reduced when enabled.
printer will print one label, pause, go to the
present position, pause, backfeed, and then
print the next label.
The printer will print a batch labels without
Disable
going to the present position between labels.
Enables the cutting option. This feature is typically used when the cutter module
At the end of each label the printer will move is installed.
Cutter Mode Enable the printed label to the present position, The purpose of this feature is to allow the printer to
(Optional hardware) Disable activate the cutter, backfeed the label and automatically cut a label before printing the next one.
print the next one. Note: Print speed is reduced when enabled.
Disable This function is disabled.
Front panel values are in increments of 0.02”. This feature is used to adjust the starting vertical print
- 0.40 position (leading edge of the label). Media length is
Vert Print Align 0.00 to maintained.
Changing this feature will cause the
+ 2.60 printer to feed a blank label to the new Caution: “-“(negative) values may cause the printer
label alignment position. to not feed the label.
Front panel values are in increments of 0.02”. This feature is used to adjust to first horizontal print
0.00 position on a label. Media width is maintained but
Horz Print Align 0.00 to maximum position does decrease accordingly.
+1.00 Note: Typically setting this feature is for labels with
backing to prevent printing on the liner.
“-“(negative) shrinks size of print. This feature can be used to shrink or expand vertically
Vert Size Adjust 0 - 60 to + 60 “+” (positive) expands size of print. on a label.
Typically used when printing in ASCII mode.
44 User’s Manual
Set this value low enough for acceptable This feature is often called print head temperature.
readability. Prolong use at higher setting may Changes in this feature affect:
shorten print head life.
Print speed
Print Darkness 25 % 0 to 100 % Print speed is also affected by this feature. Print quality
The higher the temperature the slower the Note: Print darkness is also affected by, media type,
speed. thickness of media, thermal properties of the
media, etc.
Speed is measured in inches per second. This feature determines the speed the printer moves
media.
2
Note: Adjustment of this feature may be necessary on
Print Speed 5 …
long, thick or stiff media stock.
5
Print speed and print darkness both contribute to
readability of the label.
The printer will monitors all interfaces. This feature allows the user to disable ports, thus
Auto Select When one becomes active it will busy the preventing the reception of data from an unauthorized
others. port.
Interface Select Auto Select
USB only Only accept data from USB port. Note: If an internal network device is installed, it
Serial Only Only accept data from serial port. replaces the parallel port.
Parallel Only Only accept data from parallel port.
1200, 2400, Serial port transmission rate. This is a serial port only feature.
4800, 9600,
COM1: Baud Rate 9600 This feature must match the host device’s baud rate.
19200, 38400,
57600, 115200
None Serial port error checking function. This is a serial port only feature.
COM1: Parity None Even Note: If this feature is set for none and host This feature must match the host device’s parity.
is set for 7 data bits with parity, the printer
Odd may print incorrect characters.
Serial port character table selection. This is a serial port only feature.
7
COM1: Data bits 8 7 bits (00 to 7F hex characters) This feature must match the host device’s data bits.
8
8 bits (00 to FF hex characters)
User’s Guide 45
XON/XOFF Xon/Xoff only (software) handshaking. This is a serial port only feature.
RTS RTS only (hardware) handshaking. This feature is used to monitor data flow control.
COM1: Handshake RTS When the printer’s buffer becomes full it will send the
DTR DTR only (hardware) handshaking. appropriate command.
None No handshaking (data loss may occur).
USB Transmit data through the USB port. This feature allows PAL program error codes to be
Serial Transmit data through the serial port. transmitted through the selected port.
Transmit Port Disable
Only transmit software handshaking This feature needs to be disabled if using external
Disable serial or USB network interfaces.
commands.
PAL Print Application Language This feature determines how the printer responds to
Line printer mode. See Troubleshooting receiving data.
ASCII
Section: ASCII Mode. The printer must be set to PAL emulation in order to
Emulation Mode PAL run any PAL application, PAL Windows driver
All data is printed in ASCII text. See
Disp printing and for normal PAL operation.
Troubleshooting Section: Display Mode.
All data is printed in Hexadecimal mode. See
Hex
Troubleshooting Section: HEX Mode.
Not Installed No RTC is installed. This feature sets the printer’s Real Time Clock.
Date
Month ## Months are displayed as Numbers. See Setting Time and Date for setting instructions.
(optional mm/dd/yyyy
Day ##
hardware)
Year ## Year can be set between 1970 and 2023
Not Installed No RTC is installed. This feature sets the printers Real Time Clock.
Time Hour ## Hour is based upon 24 hour clock See Setting Time and Date for setting instructions.
(optional hh:mm:ss ## Minutes ## Once set, the printer will automatically switch to a 12
hardware) hour clock and display am or pm.
Seconds ##
Enable The printer will automatically change hour on This feature allows the printer to change the time
Daylight Savings Disable the appropriate data. according to Daylight Savings rules.
Disable The printer will not change the time.
Print Feature Executable Function See Troubleshooting for an example.
Print Self Test Executable Function See Troubleshooting for an example.
PAL OS This is a viewing feature only. A service person may
Firmware
Boot Code request these during troubleshooting.
46 User’s Manual
Administration Menu
The Administration Menu is a hidden menu. This menu is only activated when the user accesses a specific feature.
To access the Administration Menu:
Go to the Firmware Revision Feature in Setup Mode.
Press the FEED button twice.
The following table is now accessible.
When activated this feature will print an ASCII ripple
Ripple Pattern This is an Executable Feature.
pattern.
When this feature is activated, all features are returned to
Factory Default This is an Executable Feature. their default value.
PAL applications are not deleted.
Upon power up the printer will sequence This feature determines which PAL application is active.
Auto Detect through Drives A, B, and C for an Only one (1) PAL application can be running at any time.
installed PAL application.
Upon power up the printer will only run More than one PAL application can be loaded in the
Drive A
a PAL application in Drive A. printer at one time. This feature allows the user to
PAL Boot Drive Auto Detect determine which PAL is to be active.
Upon power up the printer will only run
Drive B
a PAL application in Drive B.
If no PAL application is loaded the printer will accept
Upon power up the printer will only run standard PAL commands.
Drive C
a PAL application in Drive C.
Format Drive A Selecting and executing one of these features will clear any
Format Drive B These are Executable Features. PAL application loaded in the printer drive.
Format Drive C
This feature allows downloading of the See Upgrading Firmware for more information.
Download New F/W This is an Executable Feature.
PAL operating system (OS) only.
This feature allows downloading of boot See Upgrading Firmware for more information.
Download Boot F/W This is an Executable Feature.
code.
User’s Guide 47
14.00 Values are in increments of 1.00”. This feature prevents the printer from calibrating
Max Media Length 14.00 … or feeding over a maximum distance.
80.00
Displayed when a memory card is not This feature is for an installed expansion RAM
Not Available
inserted or when it is disabled. card only.
Expansion Ram Not Available
Memory card is inserted and how much
# Memory Available
memory is available. (Typically the drive C.)
If enabled, the user cannot change feature This feature, when enabled, prevents unwanted
values when in setup mode, RFM or by changes in the printer setup menu.
software (PAL) command, without disabling
this feature first.
Enable
If a change is requested the printer will
Keypad Lock Disable ignore the request and revert to the previous
setting.
The only exception is a power on calibration.
If disabled, feature values can be changed
Disable from setup mode access, PAL application or
from a data stream.
Main → Exp.Card Copies the PAL OS to the Exp. card. Used only by Authorized Service Technician.
Copy FLASH Mem Main → Exp.Card
Exp Card → Main Copies the PAL OS from the Exp. card.
This feature is a printer life status function and is
System Status used by the AMT Datasouth Service department
for servicing information.
48 User’s Manual
Mechanical Adjustments
The printer has several mechanical adjustments that the user can change to assist in media handling
and print positioning.
Caution: Take care in making these adjustments. Each change will affect the print
quality and positioning of the print.
Ribbon Tension Adjustment Knob

The Ribbon Tension Adjustment Knob offers 6 levels of tension to adjust for different widths
of ribbon. Turn the ribbon tension knob clockwise and you will hear a light click sound as the
gear changes. The level of rewind ribbon is from loose to tight, level 0 to level 5. You will hear a
louder click for level 0.
Figure 31 – Ribbon Tension Adjustment Knob
User’s Guide
Print Head Pressure Adjustment Knob
The Print Head Pressure Adjustment Knobs are used to fine tune print quality for different
thickness of media. There is one knob on top of each spring that applies pressure on the printhead
(right and left side). Turning the knobs changes the pressure the print head applies to the platen
roller.
♦ Full width media and ribbons: Make sure that the indicators on top of the knobs are in the
same position. Unequal positions (pressure) may cause the media or ribbon to move side to
side.
♦ Narrow width media: Adjusting only one of these knobs may prevent the media from
moving side to side. Example: 1” stock may have the left knob set for 3 and the right set for
2. Make necessary adjustments until the media feeds straight through the printer.
Print Head Pressure Knobs
Figure 32 – Print Head Pressure Adjustment Knobs
50
Print Head Burn Line Adjustment Knob
The Print Head Adjustment Knobs are used to move the print head’s burn line forward or
backwards. This may assist in fine tuning print quality for different thickness of media.
♦ Turning the knobs adjust the print head’s burn line forward or backward as it relates to the
platen roller.
♦ Media thicker than 0.20mm may cause the print head burn line to not be directly over the
platen or in the optimized position. First increase the print head pressure (See Print Head
Pressure Adjustment Knobs). If this does not correct the issue adjust the Print Head Burn
Line Knobs counter-clockwise to move the print head burn line forward (towards the front of
the printer) then print again. Continue to adjust and test print, as necessary until the image is
clear.
Print Head Burn Line Knobs
Figure 33 – Print Head Burn Line Adjustment Knobs
Caution:
♦ Make sure any adjustment is done to both knobs equally.
♦ Incorrectly adjusting of these knobs can lead to poor print quality and may cause damage to
the printer.
♦ Adjusting the print head burn line unevenly will result in the printer not printing horizontal
line across the media.
♦ Before making any adjustment verify that the media stock is feeding straight through the
printer. This could also cause the horizontal line to not be straight.
The default location of the print head burn line is set for general purpose printing media (plain
paper and paper thickness less than 0.20mm).
Note: The print head moves 0.7 mm for each 360-degree turn.
User’s Guide
Preventive Maintenance
The printer should be cleaned regularly to retain high quality and optimum performance. A typical
schedule is every time a media roll or ribbon is changed.
Print Head Cleaning

1. Switch off and unplug the printer.
2. Open the printer cover.
3. Open the printer Print Head Lift Lever.
4. Remove the media and ribbon (if loaded).
5. Using a thermal print head cleaning pen or a swab soaked in dilute alcohol, wipe along
the print head carefully.
Print Head’s Print Line
Figure 34 – Print Head Cleaning Location
6. Several swipes of the cleaning device may be necessary to remove any build up on the
print head.
7. Wait for 60 seconds before closing the print head.
Caution: Do not close the print head until the alcohol has evaporated.
8. Reinstall media and ribbon (if installed).
10. Close the printer cover.
52
Printer Cover Cleaning
2. Using a lint-free cloth soaked in water or mild detergent, wipe the printer cover lightly.
Caution: Do not use harsh or abrasive cloth and solvent.
Internal Parts Cleaning

2. Open the printer’s right side cover.
3. Remove the media and ribbon (if loaded).
4. Open the printer Print Head Lift Lever.
5. Using a soft cloth soaked in alcohol or mild detergent, wipe the internal parts.
6. The rubber platen roller should be clean by cloth soaked in water.
7. Allow for all parts to dry before putting printer back into operation.
8. Do not leave any soap residue on any printer surface.
9. Install the ribbon and media, close the Print Head Lift Lever.
10. Close the printer right side cover.
User’s Guide
Troubleshooting
Printing a Configuration Page
The configuration print is really the Print Feature function. When preformed at power up, it
is a method of verifying that the printer functions and will print on the installed stock. By
printing the feature listing it can be used to determine the current user setting and if a PAL™
application is loaded into memory.
The full configuration can only be printed on 4-inch wide media.
To perform a Feature Print:
1. Install the media and/or ribbon.
2. Press and hold down the FEED button while powering on the printer.
3. When the printer begins moving media release the FEED button.
4. The printer will begin printing the Print Feature information.
If the printer moves paper but does not print:
¾ If using Direct Thermal stock, verify that correct side is installed properly.
¾ Verify that the stock installed does not require a ribbon.
¾ Verify that the ribbon is installed in the correct orientation (ink side down as it goes
through the printer).
5. Once the printer prints the configuration it will return to normal operating mode.
Media Type Thermal Transfer COM1: Handshake RST & XON
Media Sensing Gap Transmit Port Disable
Sensor Threshold 18 Emulation Mode PAL
Media Length 4.00 Date mm/dd/yyy
Media Width 4.00 Time hh:mm:ss #m
Present Distance +0.28 Daylight Savings Disable
Backfeed Mode Enable Firmware Rev. 121#### ##
Wristband Disable PAL Boot Drive Auto Detect
Present Sensor Disable Dwnload Boot F/W
Cutter Mode Disable Copy FLASH Mem Main->Exp. Card
Vert Print Align 0.00 Inches Max Media Length 12.00 Inches
Horz Print Align 0.00 Inches Expansion Ram Not Installed
Vert Size Adjust 0 Keypad Lock Disable
Print Darkness 25 % System Status ####
Print Speed 4 ips Drive A: (131072) PAL APP Loaded
Interface Select Auto Select Drive B: (917504) 110800.###
COM1: BaudRate 9600 Drive C: (0) Empty
COM1: Parity None Drive D: (32758) Internal
COM1: Data Bits 8 PAL Mem: (262144) Internal
Figure 35 – Sample Configuration Print
Special displayed fields:

If a PAL™ application is loaded into the printer the Print Feature test will indicate that a
PAL application is loaded (See Drive A feature in the Configuration Print Sample figure).
If in the PAL™ application program the programmer has included a message using the
appropriate PAL commands, then the message will be printed (See Drive B feature in the
Sample Configuration Print figure).
If no PAL™ application is loaded then the Print Feature test will indicate EMPTY.
54
Printing the Self Test
The “Print Test” feature can only be accessed from the Setup Menu. This test will print
multiple barcodes. It will adjust the number of bar codes it prints depending upon the
measured length of the installed label.
The full test can only be printed on 4 x 6 inch media.
To perform a Print Test:
1. Install the media and/or ribbon.
2. Access the Setup Menu mode.
3. Scroll to the “Print Test” displayed feature.
4. Then press the FEED button.
Figure 36 – Actual Self-Test Sample
ASCII Mode
The ASCII Emulation mode is a line printer language. Only printable ASCII table characters
are allowed. The printer also honors carriage return, line feeds and form feed control codes.
The printer will print characters at 10cpi and up to the width of the label. Any character after
that will be truncated.
This is line Printer Mode.
The printer only prints ASCII text characters.
Figure 37 – ASCII Mode Sample
User’s Guide
Display Mode
The Display Emulation mode is a combination of HEX mode and the ASCII mode. The
printer will print only ASCII characters but will print control codes as super/sub script
characters. The printer will print like ASCII mode but will wrap lines longer than the width
of the label and also honor carriage return, line feeds and form feed control codes.
This mode is typically easier for a user to read when trying to determine what is causing the printer
not to print, instead of trying to read the HEX print mode.
This is line Pr • inter Mode. ••

The printer only prints ASCII text characters. ••
♀
Figure 38 – Display Mode Sample
Hex Print Mode

The Hex Print Mode (Dump Mode) is an emulation mode that is also a troubleshooting mode
used to:
• Verify the Printer is receiving data.
The printer prints any data received in ASCII 8th bit format. It does not execute any of the received
commands. Even if the data is in an incorrect format or incorrect printer language, the printer will
print any and all information received on the installed media.
• Shows the user what data is being sent to the printer.
All printed data is in HEX and ASCII formats as show by the sample. ASCII printing is done on one
side of the label, and the hexadecimal representation of the ASCII is on the other. To interpret the
data the reader will have to consult the Programmer’s Manual for the specific printer language.
The Hex Print Mode should only be used with 4-inch wide media installed. Using a stock
narrower than this will result in some of the information not printing on the media.
Figure 39 – Sample Hex Print
56
Troubleshooting Guides
The following guide lists the most common problems that may be encountered when operating this bar
code printer. If the printer still does not function after all suggested solutions have been invoked, please
contact the Customer Service Department of your purchased reseller or distributor for assistance.
This troubleshooting guide is divided into three tables.
Top Line Panel Messages: This table describes possible messages that the printer may
display. Some may require user intervention.
Bottom Line Panel Messages: This table contains secondary messages that are associated with
top line messages.
Other Observed issues: This table describes issues that may occur that the user observes.
Top Line Panel Messages

Message Possible Cause Solution
Calibration Failed Printer was unable to calibrate the Verify that the “Media Sense” feature is set
media. to the proper setting for the media type.
Verify that the Media Sensor is positioned
correctly.
Calibration Not Media sense is set for continuous Verify that the “Media Sense” feature is set
Required media. to the proper setting for the media type.
Keypad is Locked Keypad lock feature is enabled. Unlock the “Keypad Lock” feature before
attempting to change a feature.
Error: Power Fail Printer has lost power. Cycle power on the printer.
This message is displayed on the
Front Panel’s Display when the
printer detects a loss of power
(brown out condition, momentary
loss of power, etc).
Error: Head Open Print head latch is open. Make sure the Print Head Lift Lever is
fully closed.
Error: Media Out Printer does not detect the media. Load media into the printer.
Verify that the media is in the proper
location.
Verify that the Media Sensor is in the
proper position.
Error: Media Feed Printer does not detect the next top Verify that the “Media Sense” feature is set
of label location. properly.
Verify the media is moving in the printer.
Error: Ribbon Out Printer does not detect the next top Load ribbon into the printer.
of label location.
Verify that the “Media Type” is set
properly. If using Direct Thermal media
the “Media Type” feature needs to be set
accordingly.
User’s Guide
(continue)
Error: Cutter Jam Cutter was not detected. If the Cutter is not installed verify that the
“Cutter” feature is not enabled.
Cutter did not close and retract
properly. Cycle power on the printer.
Turn power off and have the Cutter
module examined by a certified Technician.
Error: Image Sys, Printer was unable to process data Reduce the complexity of the commands
Err: Data Overrun, properly due to the complexity of the being sent to the printer.
Or PAL and memory requirement.
Ext RAM Error
Err: Data Overflow Host did not honor handshaking with Verify that the printer’s handshaking and
the printer. host’s handshaking parameters are the
same.
Host’s transmission block size is too
large for printer’s input buffer. Reduce the block size of data being sent to
the printer.
Err: Data Format Serial port communication is Verify the host and printer’s serial port
incorrect. communications parameter.
Most common is a different Baud
Rate.
Err: Kbd Overflow Keyboard overflow Key on the keyboard is stuck.
The keyboard or scanner is sending Change PAL application to accept more
too much data to the printer for its data at a time.
PS2 interface port to accept.
Reduce the speed of the keyboard/scanner.
PAL application is not processing
Err: Kbd COMM Err Communication is incorrect between Possibly incompatible keyboard/scanner.
keyboard/scanner and the printer.
Software Locked Only seen during manufacturing and Contact the printer supplier.
servicing of the product.
Backup Corrupted The printer did not store changed The printer resets all features back to
features during a power down. factory default.
If it persists contact the printer supplier.
New F/W Detected Displayed after a new PAL operating No action is necessary.
system has been downloaded into the
printer.
Factory Defaults Printer has reset all features back to No action is necessary.
factory defaults.
58
Bottom Line Panel Messages
Press FEED to Print Head Lift Lever has been Press the FEED button to resume. Often
resume opened. the printer will advance to the top of the
next label before continuing.
Press PAUSE to abort Print Head Lift Lever has been Press the PAUSE button to resume. The
opened. printer will not advance to the top of the
next label before continuing.
Cycle Power Printer’s power returned to an ON Turn the printer off and wait for 15 seconds
condition before it was properly before turning it back on.
turned off.
Close Print Head Printhead is open. Close the printhead.
Printhead open sensor is not
functioning properly.
Other Observed issues:

Symptom Possible Cause Solutions
1. No media installed 1. Refer to Media Installation to reinstall the media
2. Incorrect media stock. roll.
No Printing 3. Thermal Transfer stock installed without a 2. If using Direct Thermal stock, the DT side should
ribbon (Typically a Direct Thermal be up going through the printer.
application). 3. Install the correct stock or install a ribbon.
1. Dirt is accumulated on the print head. 1. Refer to Print Head Cleaning to clean the print
2. The density setting is not set properly head.
3. Ribbon and media are incompatible. 2. Adjust the print density and speed.
Poor printing quality 3. Change proper ribbon or proper media roll.
4. The pressure of print head is not set
properly 4. Refer to Mechanical Adjustment section and
adjust the Print Head Pressure Adjustment
Knobs.
1. The power cord is not properly connected. 1. Please check whether the power cord is well
Power indicator does connected between printer and outlet.
not illuminate
1. The label size is not set properly. 1. Do the following:

2. Labels may be stuck in side print a. Reset the label size.
Paper jam mechanism. b. Re-calibrate the media.
2. Remove the stuck label.
1. The serial port setting does not match 1. Verify host and printer’s serial port settings. They
No printout printing between the host and printer. must match for printing to occur.
through serial port 2. The serial port cable pin configuration is not 2. Please replace the cable with pin to pin
pin to pin assignment. assignment.
User’s Guide
Appendix A: Specifications
General
Specification Fastmark M6 Series

Printing Method Thermal Transfer or Direct Thermal
auto detected at power up
Printing Resolution 203 dpi (200 dpi) 300 dpi
Printing Speed 3,4,5,6 ips 3, 4 ips
Printing
Length Max: 39” (1000 mm) 18” (457mm)
Width Max: 4.09” (104 mm) Max: 4.09” (104 mm)
Memory 2MB Flash, 2MB DRAM
Sensors
Media Media Reflective
Media See-Through
Ribbon Media Reflective
*Present Label taken Reflective
Printhead Open/Close sensor
User Interface 3 LEDs
3 buttons
2 line LCD
Communications RS-232
Centronics Parallel
USB V1.1
*Internal Ethernet
Environment
Operating Temperature: 5 ~ 40 OC (41 ~ 104 OF)
Humidity: 30 % ~ 85 %
Storage Temperature: -10 ~ 60 OC (14 ~ 140 OF)
Humidity: 20 % ~ 95 %
Ventilation Free air environment
Power 110 – 240 V AC (universal switching power supply)
Fonts and Bar Codes Printing Language Dependent (See Programming Manual
for specifics)
*Optional Equipment Cutter Module, Peel Off Sensor, Memory Module,

Internal Ethernet Print Server, LCD Keyboard
*When optional equipment is installed.
60
Ribbon Specifications
Core Size 1” inner diameter
Maximum OD 300 M length
Minimum Width 1” (25.4 mm)
Maximum Width 4.33” (114.3 mm)
Justification Left
Winding direction Either Direction
Types Wax, Wax/Resin, Resin
End of Ribbon Clear or missing trailer
Detection Type Reflective Sensor
Media Specifications
Types Roll, Fan-Fold, Die-Cut, Continuous, Tag, etc
Core Size 1” inner diameter
3” inner diameter with adapter (standard)
Maximum OD 8” outer diameter
Width
Minimum 1” (25.4 mm)
Maximum 4.4” (116 mm)
Length
Minimum 0.4” (10 mm)
Maximum 39” (1000 mm) [18” (457mm) -300 dpi]
Winding direction Wound Out (preferred)
or
Wound In
Sensing Types Gap, Black Bar, See-through
Black Bar width 0.11” (3 mm) minimum
Justification Left Justified
Thickness
Minimum 0.0024” (0.06 m)
Maximum 0.098” (0.25 mm)
User’s Guide
Appendix B: Interface Specification
This appendix presents the serial, parallel and USB interface specifications. The serial and parallel
specifications include pin assignments; protocols and detailed information about how to properly
pin the cable for connection to your host or terminal.
USB
The USB interface on the product is V1.1. specification and further information is not required.
PS2 connection
The PS2 connection on the printer (if option is present) can be used with many standard keyboards
and keyboard wedge scanners.
Keyboards: See the printer supplier for keyboards that have been tested and verified to work
with the printer.
Keyboard Wedge Scanners: Scanners can transmit data to the printer at various rates. You
may need to change the output speed of the scanner to match the printer. To change the output
speeds of the scanner, see the Scanner’s “User Manual.”
Note: The installed PAL™ application must be programmed to use this port for data.
Parallel Port
Communication to a host using the parallel interface is simpler than the serial port. The parallel
pin configurations typically are the same with all parallel cables.
The parallel port is a standard 36-pin Centronics. Its pin assignments are listed as following.
Pin Direction Definition Pin Direction Definition

1 In /STROBE 13 Out SELECT
2 In Data 1 14 GND
3 In Data 2 15 N/C
4 In Data 3 16 - Ground
5 In Data 4 17 - Ground
6 In Data 5 18 NC
7 In Data 6 19 to 30 - Ground
8 In Data 7 31 NC
9 In Data 8 32 Out /Fault
10 Out /ACK 33-35 GND
11 Out BUSY 36 NC
12 Out PE
NOTE: If the Internal Network option is installed, then the parallel port is not available.
62
Serial Interface
Serial pin configuration is not held to a specific standard, therefore the below information will
show the printer’s pin definition, direction of pin information, and the interface pin number.
In most cases the host will monitor certain pins for determining if the printer is on and ready to
receive data.
Serial communication is also controlled by serial protocol (Baud Rate, Data Bits, Parity, and Stop
Bits). The printer’s communication protocol must match the host’s communication protocol. Any
deviation could produce a communication error or unexpected results.
Pin # Pin Description Direction of Signal

1 +5 v
2 TxD (Transmit Data) To Host
3 RxD (Receive Data) From Host
4 DSR (Data Set Ready) From Host
5 GND (signal ground)
6 Ready To Host
7 DSR (same as pin 4) From Host
8 Ready (same as pin 6) To Host
9 N/C
Sample Cable Configuration
Caution: Do not connect pin 1 in the cable. Doing so will put +5 voltage on the pin. Use this
pin only when connecting an external device, such as a scanner, that requires power to
be supplied by the printer.
Note: The PCB can be altered to move +5 volts on pin 9 instead of pin 1. Only an authorized
Service Center should make this alteration.
User’s Guide
Appendix C: Installing or Upgrading a PAL™ App
Upgrading Main PAL™ Code
PAL™ Main Code consists of two firmware; Boot Code and PAL™ code.
¾ Boot Code
¾ PAL™ Code is the main operating function of the printer.
An authorized Service Technician should only do loading the Main PAL™ operating system.
Installing a PAL™ Application

A PAL™ application is an application that is stored in the printer that is used to interpret inputted
information. That information can come from a data stream (host device), keyboard, scanner, etc.
If a PAL™ application is loaded into the printer upon power up the printer will:
¾ Display the PAL™ application number.
¾ Load the PAL™ application into the RUN memory.
¾ Upon completion of loading, begin to execute instructions according to the application.
¾ Typically it will display “Waiting for Data” if waiting for a data stream to be sent to it.
¾ Once the PAL™ application is running the printer will IGNORE or PRINT
INCORRECTLY any data that is not in the applications expected format.
Loading a PAL:
Loading a PAL™ application will overwrite any PAL™ application currently loaded in the
printer, if it is sent to the same DRIVE.
Any PAL™ application that is not compiled will not be saved into FLASH memory and will
be deleted at power down.
Compiled PAL™ applications must be designated to a specific Drive (A, B, or C) in the
printer, to determine which drive the PAL™ application is loaded into.
To load a PAL application into the printer:
1. Power off the printer.

2. Hold down the MENU button and power on the printer.
3. Send the new PAL application directly to the printer.
4. Once the PAL application is loaded, cycle power on the printer.
NOTE: If the printer does not indicate DONE followed by a BYTE count the PAL was
not saved into FLASH. Contact the PAL™ programmer for correction.
5. Verify the PAL application is loaded by performing a Print Feature
function.
64
Appendix D: Internal Network Option
The Fastmark M6 series printers can be equipped with or without an internal network interface.
Internal Network Interface:

Network interface receives power from the printer. No second power cable required.
Network interface configuration is achieved by using the supplied Network CD.
Setup can only be done through the customer’s network.
Even though the parallel port is visible, it is not functional as a parallel port.
Network connection lights cannot be seen outside of the printer.
For details on the Internal Network setup and functionality, see the Network CD that came with the
printer.
The below figure is the Fastmark M6 printer with an installed Internal Network Interface.
Figure 40 – Internal Network Interface Connector
Reminder: Even though the parallel port may be visible, when the Internal
Network Interface is installed the parallel port is disabled. If any data is
transmitted on the external parallel interface connector it will result in incorrect
operation of the printer.
User’s Guide
AMT Datasouth Corp.
Corporate Headquarters Charlotte Operation
803 Camarillo Springs Road, Suite D 4216 Stuart Andrew Blvd.
Camarillo, CA 93012 Charlotte, NC 28217
(805) 388-5799 PH (704) 523-8500 PH
(805) 484-5282 FX (704) 525 6104 FX
www.amtdatasouth.com

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Fastmark M6 Series with

PALTM Print Application Language

Part No. 121401 Rev A

Windows ®, MS-Word and MS-DOS are registered trademarks of Microsoft Corporation

© Copyright 2007 by AMT Datasouth Corporation

Figure 1 – Model and Serial number location

Host System PAL Printer

Figure 2 – Traditional Printing

Legacy Data PAL Data Stream

Host System PAL Printer

Figure 3 – Legacy Data Stream Interpretation

Figure 4 – Stand Alone Operation

Finding a Location for the Printer

• A foam block protects the Ribbon Spindles.

Peel off plastic sheet

Figure 5 – Shipping Restraints

Normal Paper Exit

Figure 6 – Front View

External Media Slot

Figure 7 – Back View

Ribbon Rewind Spindle Media Supply Spindle

Print Head Lift Lever Media Guide

Figure 8 – Printer Interior View

Figure 9 – Front Panel

Figure 10 – Host and Power Connectivity

¾ If a ribbon is not detected, the printer switches to Direct Thermal mode.

Figure 11 – Print Head Lift Lever

Ribbon Rewind Spindle Ribbon Supply Spindle

Ink side of Ribbon

Figure 12 – Installation of Thermal Transfer Ribbon

Ribbon Sensor Mount

Media Sensor Arm

Figure 13 – Ribbon Sensor

Figure 14 – Closing the Print Head Lift Lever

9. Close the lower front panel and right printer cover.

Figure 15 – Print Head Lift Lever

Figure 16 – Media Supply Cores

Figure 17 – Media Spindle

Media Tension Bar

Media Guide Bar

Figure 18 – Media Guide Bar

Media Sensor Arm

Figure 19 – Media Sensor

Figure 20 – Closing the Print Head Lift Lever

Figure 21 – Side Media Holder

Figure 22 – Peel-Off Media Position

Figure 23 – Liner Exit Location

Note: The Peel-Off Bar should not be present in the printer.

Figure 24 – Media Position

Notice that the Peel Bar is not present in this picture.

Figure 25 – Media Exit Location

To load the media stock for usage in this mode:

Figure 26 – Media Position

3. Close the Print Head Lift Lever.

Figure 27 – Media Exit Location

Figure 28 – Media Sensor Arm

Figure 29 – Possible Media Sensor Positions

There are three basic media sensing types installed in a printer:

Power on Calibration Method

Power Indicator ON: The printer is in a power-on condition.

OFF: The printer is Off-Line and not ready to receive data.

Error Indicator OFF: Normal condition

ON: The red error indicator illuminates in the event of a printer

Figure 30 – Front Panel