Hisham Khalid

Loan Officer, Teller

Experienced Bank Teller and Loan Officer with +8 year, proficient in time management. Provides
professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash
handling, balancing drawers, loan processing and inventory management.

hsalahk89@gmail.com 0567591667 Abu Dhabi, United Arab Emirates linkedin.com/in/hsalahk

WORK EXPERIENCE SKILLS

Teller Customer service Problem solving
Bank Of Khartoum
03/2019 - Present, Sudan Quick Learner Communication skills
Achievements/Tasks
Handle transactions for customers, including check cashing, deposits, Teamwork MS Office Excel
withdrawals, transfers, loan payments, cashier's checks, and opening
and closing of account. Analytical skills Technical skills
Identify customer needs, provide information on new products and
services, and direct customers to branch representatives as needed. Leadership and team management
Reconcile cash drawers at the end of your shift, count and package
coins and currency, turn in any excess or damaged currency to head Organization and time management
teller.
Answered customer inquiries regarding account balances, transaction Attention to detail Microsoft windows
history, services charges, and interest rates.

Loan Officer
Ebdaa Bank LANGUAGES
01/2015 - 01/2019, Sudan
Achievements/Tasks
Arabic
Native or Bilingual Proficiency
Evaluate credit worthiness of customers and Process loan applications
and documentation.
English
Interview applicants to define financial eligibility and establish debt Professional Working Proficiency
payment plans.
Determine all applicable rations and metrics and set up debt payment
plans .
Complete loan contracts and counsel clients on policies and
restrictions.
Build long term, trusting relationships with customers and Ensure
customer satisfaction at highest possible level.

CERTIFICATES
Finance Portfolio Managment (02/2018 - 02/2018)

Information Security Awareness (10/2022 - 10/2022)

EDUCATION
Bachelor's in Accounting
Sudan Open University
05/2012 - 04/2016,

Deploma in Banking and Financial Studys

Sudan academy for banking and financial sciences
01/2009 - 01/2012,