Hisham Khalid

Loan Officer, Teller

Experienced Bank Teller and Loan Officer with +8 year, proficient in time management. Provides
professional and courteous customer service with high levels of integrity and accuracy. Experienced in
cash handling, balancing drawers, loan processing and inventory management.

hsalahk89@gmail.com 0567591667 Abu Dhabi, United Arab Emirates linkedin.com/in/hsalahk

WORK EXPERIENCE SKILLS

Teller Customer service Problem solving Quick Learner
Bank Of Khartoum
03/2019 - Present, Sudan Communication Organisation and time management
Achievements/Tasks
Teamwork MS Office Risk management
Handle transactions for customers, including check cashing,
deposits, withdrawals, transfers, loan payments, cashier's
Analytical skills Leadership and team management
checks, and opening and closing of account.
Identify customer needs, provide information on new products Technical skills
and services, and direct customers to branch representatives
as needed.
Reconcile cash drawers at the end of your shift, count and
package coins and currency, turn in any excess or damaged LANGUAGES
currency to head teller.
Answered customer inquiries regarding account balances, Arabic English
transaction history, services charges, and interest rates. Native or Bilingual Proficiency Professional Working Proficiency

Loan Officer
Ebdaa Bank
01/2015 - 01/2019, Sudan
Achievements/Tasks
Evaluate credit worthiness of customers and Process loan
applications and documentation,
Interview applicants to define financial eligibility and establish
debt payment plans,
Determine all applicable rations and metrics and set up debt
payment plans ,
Complete loan contracts and counsel clients on policies and
restrictions.
Build long term, trusting relationships with customers and
Ensure customer satisfaction at highest possible level.

CERTIFICATES
Finance Portfolio Managment (02/2018 - 02/2018)

Information Security Awareness (12/2022 - 10/2022)

EDUCATION
Bachelor's in Accounting
Sudan Open University
05/2012 - 04/2016,

Deploma in Banking and Financial Studys

Sudan academy for banking and financial
sciences
01/2009 - 01/2012,