Roll No. Zoey 180 Section - 1. Choose the correct option: = @ (a) Wie fOCt8eS Primarily on hat has already ha; fo) Desasure Of Central Tendency a “*Sdy happened in the past “2 Descriptive nen (©) None or nye (i) Which of the following is true? =3 Median - 2Mean sab Maas Mean + Mode (c) Mean - =3( - Median} AA) Allof the above ae q 4 (©) Both statements are true { (d) None of the statements is true Gv) Fora normal curve with u=50 and 0 = 4, how much area will be to the left of u? fa) 50%, (b) 68.45 % (©) 95.27 % (d) cannot be determined (v) _ The signs of regression coefficients are always same (a) True (b) False PLO.2 180 (i) The degree of freed bake jom for a contingency table is Ab) re (© (e1)(1) S (a) cannot be determined Section - B 2. Discuss how business analyti * : Peet 'y8cs can be used for decision making in business practices with Charts are more effective in attracting attention than oth ° \er methods of presenti you agree? Give reasons for your answer. qlimeees oS Section -C - For the given data set representing the runs scored by two players in last 15 matches, conduct the following analysis: MatchNo.]1 ]2 ]3 [4 ]5 [6 |7 |8 [9 ]10 12/13] 14] 15 [PlayerA [8 | 42[56 | 68| 91 | 123 | 12] 46 | 57[137|5. 80 [74 | 10 [79 PlayerB | 38 | 44/46 /59| 57/61 [48/42/51] 39 [58 ai | 55 [45 [68 (i) Find average runs scored for both of the players. ii) If selection is possible on the basis of consistency, which player would you choose in the team? Perform the required statistics and justify the selection, Test whether there is any significant difference between average scores of Player A and Player B? (in) ‘As a head of the department of a consumer's research organization, you have the responsibility for testing and comparing lifetimes of four brands of electric bulbs. Suppose you test the lifetime of three electric bulbs of each of the four brands. The data are shown, below, each entry represents the lifetime (in hundreds of hours) of an electric bulb.i A 20 | 25] 24 . 1923 | 20 2a [21 [22 3/3/8/9} Son weiner ate mon tine a our ds ke eee og % The following data represent the age and blood pressure of 10 women. Age 56-|@2 [36 [a7 [a9 [a Teo apes Blood Pressure | 147 | 125] 118 [198 [445 140 | 155 | 760 | 149 | 150 (G) Find the correlation coefficient between age and blood pressure, (b) Determine the regression equations and regression coefficients, (©) Estimate the blood Pressure of a woman whose age is 45 years, 180Section ~ 4 1. Every MS Excel worksheet co, (@) 16,384 ana 10,48,576 (©) 1-16.84 and 16,48,57616 ©) 1048576 ana 1 (A) 10-48,000 and icone An te liars kre tier 5 for creating a c (6) Cena NE REL 8 86 eric ee for creating charg (&) Ctt+F1 and F12 ! 3. Which of the followin, ‘is ay riate for sortin; \8 Of date coh ? (a) AtoZandZtoa © PPTOP i (©) Largest to Smallest and Smallest to Largest (©) Oldest to Newest and Newest to Oldest i (d) All the above (©) Amount, Row Labels, Column Labels, Sort (@) d. Values, Row Labels, Column Labels, Sort (a) One-input data table (b) Two-input data table (c) Both a. and b. (A) None of the above 5. Which of the following is a type of What-It Analysis using Data Table. tists of how many rows and columns (01) respectively? ay (01) (1) (01) PTO.6 10. 11 12. Ag; 2) Which is true for the Slicer and Timeline? (a) These are useful for filtering the data of Pivot Table (b) These are useful for creating dashboards (©) Both a. and b. e (4) None of the above Section - B (1x4) Differentiate between the following with suitable examples (a) Workbook and Worksheet (b) Contextual Tabs and Other Tabs (©) Paste and Paste Special (4) Formulas and Functions Explain the following types of What-if Analysis using e (2) Scenario Manager Ce ae hee (b) One Input Data Table (©) Two Input Data Table (a) Goal Seek Explain Sum IE, Sum IFS, Count IF, Count IFS functions with syntax and (1x4) examples (a) Describe the utilities of the Online Spreadsheet in collaborating working with (02) suitable examples. (b) How Google Form is connected with Online Spreadsheet? How google form (02) data is possible to export in MS Excel sheet? What is Pivot Table? Explain the steps for the creation and customization of the (04) Pivot Table using its four quadrants and a user-defined dataset. Section -C (a) Differentiate between Sort and Filter facilities of MS Excel. (03) (b) Explain different types of Sort with examples. (03) (03) (©) Describe features of the custom sort of MS Excel with examples. “Answer the questions given below consider the following excel sheet where the BS:F13 range name is EmpData.Mite m0 thats ‘Anon 22 teenie ‘Admin nose Operates 0 eons oma rece sea tae mes LOOKUP function in Cell C2, D2F2andF2 (04) ime “Baker” from EmpData, wen SH 8 Fecord based on Last Name “Davis wer. "2 (02) UP function in Cell B2, C2, D2, and (03) ‘on the search of Extension in cell the following. with a password and how foremove the 14 step pro for | () How to eneryprermoress | Explain step by 8 workbook eneryption? (©) How to protect a Workbook structure? © © How § protect a Worksheet? ——=, a. Vertical Analysis >. Diagonal Analysis 1. Discuss the use of MS- Excel in Financial Statement Analysis. 2. Discuss the Contents of Annual Report. 3. Explain Du Pont Analysis and its components. 4, Discuss AS-S3 in Accounting Standards, PTO.—__ Ltd., as at 313.2020, k Position Statement - MRF Ltd. Rs (in Crores) | Particulars Co " & ‘Analysis | Comments | size" | Comme | Liabilities 3848.39 Investments 1540.18 | [Inventories 2852.69 | 2950.93 Sundry Debtors 2257.03 | 2361.62 y | Cash and Bank 1106.85| 60.07 j= [Toans and | aavaees 813.62| 835.96 a Total Current ere 7030.19 | 6208.58 | Current abilities 57865 | 5793.76 | Provisions | 34224) 317.03 is! Total Current j acuta 6128.74| 6110.79 x DEE CURSE 90145! 97.79 ASSETS Misc. Expenses 0 0 TOTALASSETS | 3025.37 | 1216.89 | (A+B+C+D+E) | ‘You are required to prepare Comparative and Common Size Analysis statement forthe period and comment on relative increase,Bie Capital (Shares of 10 Plant & Machinery at 770 | 10% Debentures 200 Trade Receivables 96 |General R e eserve Inventories 1.3.21) 86 | Profit & Loss Ae 2 A 20_| "Securities Premium en Adjusted Purchases 320 "| Sales 700 Factory Expenses 60_| “Trade Payables 52 ideuinistration Expenses | 30 | Provision for Deprecint 72 Selling Expenses 30_| a : Debenture Interest 20 Interim Dividend Paid | __18 670 Lo70 Additional Information: GB ane authorized share capital of the company is 40,000 shares of Ra, 10 each, (®) The company on the advice of independent valuer wish to recdng the land at* 3,60,000, LD10% 6, b plant and machinery at 10% on cost. (©) You are required to prepare Omega Limited's Balance Sheet as on 313.2021 and Statement of Profit and Loss with notes to accounts for the year ended 31.3.200; as er Vertical Format. You can make suitable assumptions as and where required by mentioning in foot notes. 3. Following are the ratios relating to trading activities of National Trader Itd. Debtor's velocity 3 month Stock velocity 8month Creditor’s velocity 2month Gross profit Ratio 25% 7 ts Gross profit for the year ended 31st December, 2020 amounts to Rs.4, 00,000. Closing of the year is Rs, 10000 above the opening stock, bills receivable amount to Rs, 25000 and bills payable to Rs. 10,000. Find out. - iv) Closing Stock i) Sales 4 ‘Coaeaiee v) Sundry Creditors iii) Sundry Debtors‘4 161 4 From the following particulars, you are required to prepare Cash Flow Statement of GE. ‘Shipping Co, Ltd. for the year ended 31/12/2021, beh |____~ Position Statement (Re) _ Liabilities 2020 [2023 Share Capital +10,00,000 | 11,00,000 Reserves '3,50,000 | 3,00,000 Profit & Loss A7e 80,000 000 Loans © 10% 600,000 |_8,00,000 Provision for tx 2,10,000 | 240,000 Provision for Doubtful debts 30,000 | _20,000 ‘Creditors 3,10,000 | 2,90,000 | Proposed Dividend 11,00,000 | _1,20,000 26,80,000 | 29,40,000 Assets 2020 2021 Fixed Assets Net of Depreciation "11,70,000 | 16,90,000 Investments 2,00,000 | _1,50,000 Sundry Debtors 5,00,000 | 4,50,000 Stock in Trade 4,50,000 | 390,000 Cash at Bank ‘90,000 | 60,000. SS \ Additional Information: @ @ @ @ Investments were sold during 2021 at a loss of 20% on the cost ‘An item of fixed assets, cost Rs.70,000, depreciation provided for Rs.66,000 had to be discarded in 2021 without any scrap value Depreciation provided during 2021 came to Rs. 180,000 ‘The increase in share capital was because of issue of bonus shared out of reserves.ReltNe 2/1 00 a 183 DECEMBER, 2921 Master of Business ‘Administration (FT) ~ ti mination = First Semester se Whnie<5 es ‘anagerial Economice ‘ : (Max. Marks: 60 Note: Section A is of 06 Marks uF questions out of w! jonny three questions worth many each. Section ceee nee uestions and are required to ‘sMempt three questions worth 12 mas All of the following are in ‘he purview of microeconomics except: ea (@) What to produce? (®) How to produce? (© For whom to produce? (d) Is the economy growing? 4 ‘Steel and Cars are examples of: () Replacement and Recurring demand (b) Short term and long term demand 4) durables (@) Derived and direct demand 5 ‘The quantity of a commodity that an individual is willing to purchase over a specified Period of time is nota function of (2) His disposable income (®) Price of the commodity (c) Price of factors of production, (A) Price of competitive goods® 183 6° Incase of a homogeneous production function, the expansion path is {a) Convex (&) Concave {e) Linear (4) Curvilinear Section - B 1 i ie stinguish economies and dliseconomies of sale, and suggest possible causes ofeach, TA Blow isthe law of iminishin i prod is he aw of im 3g retums i reflected in the shape of total product Whatis SE eee ing riame xsd be mae of oui z _-2-“Whatis the difference between explic ici Bleed : f sxplicit costs and implicit for optimal business decision ~ making by the frm? te ee 3, ‘Below are given some famous Indian Businesses and Retail houses. Find out the kind of pricing used by each: (a) Shoppersstop (b) Big Bazaar (©) Pantaloon __ 5a emand come np in ening re eld der CUO” Evaluate the above statement by faking an example from the industry. —~" electronics are TC = 200 + 5Q-. 04% + 001.2 MC = 5-08 Q + 003 ‘The President of the company de for decision making, You have be: ys q ine the level of Fixed cost (if any) and equations for avera| variable cost, and average fixe di cost: _2ot Determine the rate Sf output that results in minimum averae variablecost. @ = 20 termines that knowing only these equations is inadequate ‘en directed to do the following: ge total cost, average the following demand and total cost function are given. Find out Suppose for a monopolist PoP Pemuch he will produce and what ‘price he will charge: Q=260-20P fa #2 TC=8Q+ 02 @: se 4, For each of the following equal" ‘determine type of elasticity of demand3 183, 4 Analyse the ase below ang ePeWer the questions Biven at end, THE 007 car 1g HEREr ston Martin, the car immortalizea By the superspy james Bond, is the latest, rant into the rat ultrastuxury car ee cola this is the fourth = Pet car to be launched in Indian after the Re 45 crore-wo, Maybach in February’ the Rs. 12.5 crore Koenignsegy Sera in March and the Rs. 14 crore Mas 'n early April The opens of the Indian lise Re muketis already ‘STowded with more th © dozen models carrying « Price tag of over crore. poten Martin has added nine more to the Rs. 20 crore, is i ‘cars each, BS arilts 97-years Kistory-and shout ee te c Burope, the US and Asia. the ‘company expects yuarter richest across Europe, ene SE Ms cars to Asian and Middle Lastas countries in th year Questions: Of demand? Leyes, explain ical) demand curve, oe cdace 7 9: och igh rt cs by compan tam 2. Explain consum. coeRoll No, 21/00 4 _ qT 179 DECEMBER, 2021 Master of Business Administration (FT) - Examination First Semester Fundamentals of Management ne ~ 3 Hours] [Max. Marks: 60 type questions C will be of 20 marks, students are '6 answer type of questions out of three questions. Section ing of case/s, out of five questions from section B, Section required to attempt two lon, D carries 15 marks compris Section - A —___is the important interpe (a) Leader role (b) Liaison role (©) Figurehead role (a) All of the above sonal role of manager. Which is NOT an informational role of manager? (a) Monitor's role (b) Disturbance’s handler role (©) Disseminator’s role (a) Spokesman's role Which management principle states that orders and instructions should flow down from top to bottom or from a higher level manager to a lower one (a) division of work (b) chain of command (©) unity of direction (A) unity of command Which management function involves measuring results, comparing results to expectations, and taking corrective action? (a) Planning (b) Organizing (©) Leading (d) Controlling What two major end results are managers seeking on a daily basis (a) a product or service (b) management and efficiency (0) energy and utilities (i) facilities and equipmentee Y oom a 179 Section - B (Short Answer Type Questions (any four) 6. Why Taylors’ approach to management was considered setentifie? % Discuss the various steps involved in planning with suitable example of business context. ” How do you develop the business strategy? Explain with an example, © Identify various issues and dynamics of delegation as a process, Whatare the pre+ for effective delegation? ie ae 10. What is ‘control’ in context to an organization? Explain the prerequisites and characteristics of an effective control system. Section - C (Long answer type questions (any two) 11. Discuss the concept of “Management by Objectives” (MBO). What are its key features? - Give your views on its practical application with regard to Indian organisations of today. 12. Explain briefly the major elements of management processes. What new skills would a \ _ manager require as he/she moves from middle to top management level? S. 13. Write short note on (any two) :- () Porters Five Force Model with Example (b) Line and Staff Relationships with example (© POSDCORB Section-D_ soe 14. Read the following case and answer the questions given at the end. Vision, Values and Vitality - A Cases Study of ITC The potential of an enterprise for wealth creation is set apart by the distinctive amalgam of its vision, values and vitality. It represents a mix of constancy and:change; of a timeless core and constantly evolving strategies and processes built around the core, The effectiveness of interplay between these complementary elements determines the extent to which latent potential is realized. It is the role of leadership to nurture a unique combination of the 3Vs towards ensuring that the enterprise sustains superior wealth generating capacity in an environment of competitive pressures, Such leadership in a multi-business context needs to extend beyond the corporate level to the strategic business units and their constituents, In line3 179 with this thought, the following case illustrate that has powered the transformation of the Repceny end of vision, values and vitality VISION \ A compelling vision creates and for i i BES Corporate identity. It i darger coed ee eavoe abate us id pans @ larger purpose and conten pres has always been a han NS and Motivational Envieoeinns mitment beyond the market”. This hallmark of TIC, described in the past as “a Indian society has Compelling Vision of enlarging i ‘ multiple forms, each Company over the past d Bee se coctbusion 0 the Purpose of creatin, Tesource and ali ‘organization VALUES ¥ be 5 Values refer ‘tthe institutional ‘standaids! OF behavior that strengthen commitment to"the ‘sion, and guide strategy formulation and purposive action, The core values of the compan ars ahaped around the belief that enterprises exists to serve society, In terms of this belle?) Clrtvene a ue than an enn sl: acomperston owners fet inked the effectiveness society and, the essential ingredient to sustain such’ societal company has embraced an extended role of trusteeship that conan reflected .in the balance sheet to encompass societal assets’ An’ unwave on Integrity, ethical conduct, teamwork and abiding ‘coneéin for fakeholders are at the heart of the company’s value system. The defining trait of ITC, however, Is its deeply ‘Indian’ character that aligns corporate strategy to national priorities. Such a character flows from the Indianniess of its soul rather than the origin of its capital. As a Premier ‘Indian’ enterprise, ITC consciously engages across the value chains towards maximizing benefit for the Indian society. Such a combination of values determines choice of corporate strategy, orients such strategy in favour of Indian value chains wherever feasible, and engages the oragnisation willingly in confronting the larger societal challenges of inclusive and sustainable growth. The company’s abiding commitment to society provides depth of moral content and infuses energy acros the enterprise, thus, elevating collective corporate effort to the mission for the ultimate benefit of all stakeholders, including the shareholders,179 VITALITY a. oe —— and strong values by themselves could not have radically transformed the a sind Sati n nan that enables robust strategy formulation and world-class strategy cpabdiiey: the de ; is manifest in many ways including, the strengthening competitive Say ihe Gepening consumer insight, the breakthrough innovations in products and pendwidth of distribytal LePidly, absorb knowledge and harness technology, the widening seen ecnete to anuted leadership, « growing nimbleness to proactively manage change and adaptive continuously leverage market opportunities, ITC's robus strategy of organization, climate of professionalism and time-tested cating cultere constituce th framework for effectively channelizing corporate vitality, The taspitation, A commitment derived from the Vision and values has led te growing sean eee ant tum has led to enhanced market standing and profitability. cliteh ofiglsbal hinorae oa recognition for the company in the last several years testifies to the cacti na quality of transformation achieved. In order to fulfill the vision making a substantial and endurin, society, the company consciously chose the more challenging eesti Caner drivers of growth, against conventional wisdom. The company is engaged in P} versity by creating synergies and special strengths based on cultivating a network of ines within the organization. ITC’s strategy of organization based on the gov principle of distributed leadership, seeks to derive the benefits of focus for each business while deploying its diverse pool of core competencies to generate distinctive sources of ‘creatively ‘sustainable competitive advantages. Tae sacle Hegpat Qupations: ivthi nasfims eo1esths & HAD: 1., Explain the importance of strategic plarining in thé light of & i oaths ae Helgi ori CR 2, Explain the various levels of strategies. ‘The conipainy’s foe lata iy pany’ fn ol staat AEH ive Explain that strategy along with its sub-strategies."” i mo) ot to Heed ont th om eroblorole jaousrl> “neibal’ Yqseb ett et aavowor ‘inital oAl¥ caot) ewolt zeignerlae rae oo OTT sthqrains ‘msibnl’ zsinds; 2 maibrd oli 01 fonsd grbsteaizsre Hue eine .\Ygatene stn mio ont eayea 26 hid #*ynsiqenga org oldgnieteve: baa 9vien'sn gists) wink bite $asiros Usroi 36 sige iy aft 0] nolaaim ail of 4bAa shiney my aablodmiane21 ee tion (Full Time) - emester ion MARKRTING MANAGEMENT Time ~3 Hours} ro < IM Note: Section ‘A cont 60 eae tains five objective type qu, ti a psa from Section ae, = ee Worth I mark each. Att answer pe and carries 5 SAELY 10 marks exch oe testONS from Section C, which! z " ‘hare Long Ai . Section D is ‘compulsory and carries 15 marta, 7 Section - a Cea Preferences are scatt consumers vary pes Bl Profesor, Scattered throughout the space indicating that @ Gomogencous Pattern (b) Diffused pattern tered pattern (A) None of the above 2. Dominos offer "Happy Wednesday" offer in which the pri various I pies Comat mesday, This is an example of, PTS ae lowered for various (@) Promotional Pricing (b) Discounted Prici a: aug (¢) Segmented Pricing (A) None of the above = can be defined as “a business Strategy aimed at gaining long term competitive advantage by deliverin, ae customer value and extracting. businas value simultaneously”, (@) Internet Marketin, (b) Event Marketing (©) Network Marketing (CRM 4. Evaluation of Distribution Channel by the company is done on the basis of: (a) Cost (b) Coverage (©) Control (@) All of the above 5. Attributes/Features thata (@) POPs (0) USP brand shares with other brands are known as: (2) FODs (A) All of the above Section - B 6. What basis would you like to suggest to segment market for following products and why? (a) Premium Chocolates (b) Sanitizers 7 ‘Suggest appropriate marketing strategies toa product which is in‘maturity’ stage of PLC. * by taking example from Indian market, 8. Explain all the steps of setting price of a product by taking an example of any FMCG product. Pr.O,accessories. What are the 12, Design distribution channel for a company manufacturing Car one various channels options available to them? 13. What rote Advertising and Public Relations are likely to play in promotion-anix strate of any company? Explain with the example of ‘Maggi Noodles Section - D 14. Read the following Case and answer the questions given at the end. ‘An electronic gadgets manufacturing firm wanted to market in Indis 2 snail, hank hei electronic instrument for measuring blood pressure at horn. The price ofthe testament fixed at around Re, 3000 per unit. Being a specialty prodack, en =e. limited clientele. As the firm had no established chanel product was unique in the sense that it offered the of blood pressure at home, in office or anywhere, without having to visit the doctor. It could save a lot of time and inconventence, expecially for busy professionals, executives, businessmen and all those who had « hectic work A schedule. Since it was a relatively expensive product, senior eecutiven, businessmen above 45 years of age, having an income of more than Rs. 15,000 per month were expected to be the prospective buyers. The firm adopted the fallowing procedure for identifying and enlisting prospects. In order to prepare a cold list, an advertisement of the product, along with a coupon, was released in two leading business newspapers in Bombay Interested! infrvichuals were asked to fil up the printed coupon and send it to the firm within 10 days to get a free booklet on management of blood pressure. Personal particulary relevant to kbentifving the ‘qualifying prospects’ Such as income, age, profession, related problem were to be filled in the coupon. A majority of the people who responded were found to be suffering from blood pressure, obesity or heart-related problems. A. cold list of about 5,000 individuals was generated an the basis of filled-in coupons. This list was further scrutinized and names of individuals below 40 years of age and these whio did not full the income criteria were dropped, as were the names of non-serious Tespondents who might have sent the coupon more out of curiosity. The residwal list of about 3,500 responcents was treated as the hot list. = rear Another alternative o this newspaper ad approach, as suggested by the research agency to obtain at of ret card elder rom reputed tae sch ss ANG Connors Pore,3 185 Citibank, Canar# HK, State Bank of India and Bank of Baroda. The orted our we Names of card holders who were above the age of 40 ana‘°uld then have executive positions in private or public organizations. This would have formeg 4° Senior ext the firm could have sent a brochure and a personal letter to ther stration of the product at their residences, All those who responded way) Be a formed the hot list. However, this approach was not taken due to some logistic wut fave The respondents were then clustered into different segments on the basis of > status : those who had only mild blood pressure but no other problem; those sufferi obesity and blood pressure both; those suffering from blood pressure and some Problem; those who had blood pressure and diabetes with or without some cardiac proble and so on. This database ofall the listed people with their detailed health profiles helped the firm in identifying specific needs of the respondents. Questions: (@) What elements of promotion mix would be more appropriate for the company to market blood pressure instruments, and why? (®) What should be the long-term promotional strategy for the company? What promotional tools should the company use? | oe186 DECEMBER, 2021 — | Master of Business Administration (FT) - Examination First Semester Personality Development Time ~ 3 Hours] [Max. Marks: 40 Note: The question paper has three segments, Section A consists of 5 multiple choice questions of one mark each and is compulsory. : ; Section B consists of 5 Long answer type questions out of which the candidate is required to attempt any 3. All questions carry 7 marks. Section C consists of a case and is compulsory. The section is of 14 marks, d Section - A 1, One trait that dominates a personality so much that it influences nearly everything a person does is a: (a) Global Trait (b) Central Trait . (c) Specific trait -(d) Cardinal Trait 2. Whatis the main disadvantage of the introspection process? S 4a) Information gathered during introspection cannot be cannot be quantified (b) Information gathered during introspection is fearful es (c) Information gathered during introspection reflects the history of human civilization (d) Information gathered during introspection is in a story form 3. Which of the following are ways to demonstrate professionalism in the workplace: (a) Keeping your word (b) Exceeding expectations (c) Demonstrating loyalty _{d) All of the above 4, Inan oral presentation, the speaker should not 4a) panic (b) pause (c) make eye contact (d) inspire 5, Which of these can be used to break the monotony in a speech? 4a) Humor (b) Constant tone (c) Low voice (d) Sad story ag PO:ee) aes ae a . | 186 Section - 5 ee f had spent years before trying to pin down character traits as a way o le’s behavior”. Comment, ence between introspection and self-assessment? Use example also. essionalism leads to workplace success, a strong professional reputation work ethic and excellence? Justify your answer. Afar . or ; Organ dantity the your Lconchusian PUTOSE op ES a3 a baieagest Getting Ready po Oiganize for an Oral ndersiand ite Presentation : yee audience t oody Wee, Oraanize ihe a ai vantage and disadvantage of personal interviews. Elaborate. lain the candidate skills that are tested by the evaluators? ts old now, is excited about the balance that he has in personal and | close to 8 years back, the transition was not so tough for Devanathan acities with Tata Steel. While he was heading maintenance for Tata Tata Steel, GE, was interested in getting help from Devanathan in That made it easier for Devanathan to move to Jsw steels as an advisor. As he himself puts it, “These assignments made mea pure professional. I could voice the opinion to the best of my knowledge. Also my suggestions getting accepted4 a are also part of lear Ss ‘ fearing, | cae Cm ‘higher compensation,” SMO longer have Any worries regarding fo aa para . J y FOTIA Pe ee Nore interesting for h: was planning to set Bp cece for him, He took up a role with a small supplier, This called for a ae ae # Joint venture with a German steel ae, wien them, mostly from home He set eee “pproach from his side and he seeelau ne 5 0 “ . > Ss is Owl OE es ; © 2 0 WwW meetings with the Glien: Pp V office ork for at home and ts. Some of : conducted a seri second career were to ba Sue Ney, chal balance the work lif : had to face in hi expectations of an advisory role Trae ands, move into a purel on balance that he wanted from the second career and fun from life woe > ee ets management studies, titute in management by a veteran m : anage Kerala. Although it was considered to be a post retirement opportunity, hiss eae af more challenging for him. As an associate dean of the institute, he was responsible re academic, administration and teaching activities. As he puts it, 3 ‘ rs “I have never worked so hard im my entire career’. The efforts at the institute did pay off and he had multiple offers coming from across the state to help them set up and be a lead professor in his subjects and personal development programs. Dr. Manoharan also got involved as an invited board member with Manappurum General Finance and Leasing Ltd., a NBFC form Kerala, putting his efforts in professionalizing of Management and training. As an independent director, he is now helping in corporate governance and setting standards for human resource management. He continues to get involved in many professional activities like development of regional management associations, social activities like public library and lectures in various management institutes. As a State President of Govt. College Teachers’ Organizations, President of Gazetted Officers Union, Chairman of Commerce Education Promotion Council, Member of the Syndicate and Senate of the University of Calicut, he is widely known in varied circles. Dr. Manoharan believes that networking definitely helps in post retirement plans and the key is to select assignment that give professional satisfaction. His advice: stay away from any commitments that might be ethically challenging. As his passion for building and developing management institutes is still profoundly burning in him, he has become a much sought-after person by the promoters of B-schools. Questions: _*& Analyze the psychological and functional abilities that made the two persons successful in their second innings.(04) _2- How were they benefited by the environment and opportunities? (04) 2; Develop a model for retirees to follow for a successful second innings. (06)M os a ea + a Roll No.2 |) 02 a 184 DECEMBER, 2021 ; Master of Business Administration (Full Time) - Examination First Semester Organisational Behavior Time: 3 Hours] [Max. Marks: 60 Note: There are four sections, Sec. A (5 Marks) has Multiple Choice Questions, all questions are compulsory. Section B (20 Marks) has five short answer type questions and four are required to be attended. Section C (20 Marks) three long answer type questions and two are required to be attended. Section D (15 Marks) has a case study and compulsory. Il. Sec. A There are five MCQs, each question carries one mark. All are compulsory. I Which is false statement (a) Anthropology works on study of behavioral changes (b) Psychology studies relations and social environment of people (c) Psychology studies cultural interaction of different societies (d) None of these Il The basis of Supportive Model is (a) Authority (b) Power (c) Economic resources (d) None of these Ill Which is false statement about distress (a) In long run it leads to performance (b) In Jong run it leads to fatigue (c) In long run it leads to bad health (d) None of these IV True statement about Organizational Culture is: (a) It improves with close supervision (b) It demands for strict administration (c) It improves by good value orientation (d) None of these V_ Which is false statement about perception (a) It leads to right behaviour (b) It gives a meaning to surroundings (c) It helps in attribution (d) None of these Section —B 2. “Conflicts consume lots of energy of the leaders” What do you think? Explain job attitude of a manager. 3. How asa manager you will apply Airibution Theory? Elucidate with example. (1 mark) (1 mark) (1 mark) (1 mark) (1 mark) (5 marks) (5 marks) P.T.O. — Se184 2 rks 4. Is it essential to Understand the employees’ attitude? And how a manager can gain (5 marks) from it in creating tight kind of work environment. 5. “Working in a feam also demand to sacrifice performance for teammates” What (5 marks) are your views about the Statement? How do you ensure higher team orientation in the organization? 6. “The interpersonal relations and power position are two important factors for a (5 marks) leader” Discuss the good leadership practices in the light of the statement. ~~ Section C: Long answer type questions (Any two) 7. Without continuous learning organizations become stagnant. Do you agree with (10 marks) the statement? Express your views about it. What are the steps to be followed to create organisations as a dynamic Learming Organisations? 8. Organisational Motivation is the life blood for any organisation” How as a (10 marks) manager you will collectively motivate employees. How two factor theory is applicable at work? Discuss. 9. What is the necessity bringing change in the organisation, What are the steps (10 marks) involved in the change management. Does it has any relevance with employees’ Stress? Comment. 10. Section D: Read the case and answer the questions given at the end. (15 marks) Multicultural Multinational Teams at IBM When many people think of a traditional, established company, they think of IBM. IBM has been famous for its written and unwritten rules—such as its no- layoff policy, its focus on individual Promotions and achievement, the expectation of lifetime service at the company, and its requirement of suits and white shirts at work. The firm was one of the mainstays of the “man in a gray flannel suit” corporate culture in the United States. Times have certainly changed. IBM has clients in 170 countries and now does two-thirds of its business outside the United States. As a result, it has overturned virtually all aspects of its old culture. One relatively new focus is on teamwork. While IBM uses work teams extensively, like almost all large organizations, the way it does so is unique. { To foster appreciation of a variety of cultures and open up emerging markets, -— IBM sends hundreds of its employees to month-long volunteer project teams in regions of the world where most big companies don’t do business. Al Chakra, a software development manager located in Raleigh, North Carolina, was sent to join Green Forest, a furniture manufacturing team in Timisoara, Romania. With Chakra were IBM employees from five other countries. Together, the team helped Green Forest become more computer-savvy to increase its business. In return for the IBM team’s assistance, Green Forest was charged nothing. This is hardly altruism at work. IBM firmly believes these multicultural, multinational teams are 800d investments. First, they help lay the groundwork for uncovermg business in emerging economies, many of which might be expected to edOreos ne future growth than mature markets Stanley Litow, the IBM VP who : , Program, also thinks it helps [BMers develop multicultural tearm ie Stet Lean Of eal markets, He notes, “We want to tate ; ae cams to exchange their backgrounds and skills, Among the countries where [BM has sent its multicultural teams are Turkey, Tanzania, Vietnam, Ghana, and the Philippines. As for 1 lottery» tiki, hhe was thrilled to be selected for the team, I felt like I won the ROW A cero ec “Green Forest on how to become a paperless sad Baten: Cperend Mebeamended computer synicms io bore eerie 1. If you calculate the person-hours devoted to IBM’s team projects, they (4 marks) amount to more than 180,000 hours of Management time each year. Do you think this is a wise investment of IBM’S? Human resources? Why or why not? - Why do you think IBM’s culture changed from formal, stable, and (4 marks) individualistic to informal, impermanent? And team-oriented? you like te sserl. a5 ~— -¢ Soir o enuescurural; muilibaional project (4 marks) : Would. Wisy or why not? . Multicultural project teams often face problems with communication, (3 marks) expectations, and values. How do you think some of these challenges can be overcome? 184