DSS Agile 8 App

User’s Manual

ZHEJIANG DAHUA VISION TECHNOLOGY CO.LTD V6.1.3

 User’s Manual

Foreword

General
This manual introduces the functions and operations of DSS Agile 8 App (hereinafter referred to as
"the app"). Read carefully before using the app, and keep the manual safe for future reference.

Safety Instructions
The following signal words might appear in the manual.
Signal Words Meaning
Indicates a high potential hazard which, if not avoided, will result in
death or serious injury.
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in
property damage, data loss, reductions in performance, or
unpredictable results.
Provides methods to help you solve a problem or save time.
Provides additional information as the emphasis and supplement to
the text.

Revision History
Version Revision Content Release Time
● Added Retail Service.
V6.1.3 ● Updated Live view Description. November 2022
● Updated Search by Feature.
● Updated Live and Playback screen.
● Updated changing password.
V6.1.2 ● Updated personalized settings. September 2022
● Added 4G low power consumption camera.
● Added rule line settings.
V6.1.1 Added "4.15 Alarm Control Panel". June 2022
● Updated Live and Playback screen.
● Added clipping video function.
V6.1.0 ● Added searching recordings by different types. April 2022
● Supports Russian.
● Updated images.
● Added the alarm output control function.
● Added two modules: face watch list and vehicle
V6.0.0 December 2021
watch list.
● Updated images.

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Version Revision Content Release Time

● Added soft trigger function, deleted audio 1
function on the Live.
● Updated storage types on the Maintenance Center.
V5.0.0 October 2021
● Added compatible languages, including Bulgaria,
French, and Arabic
● Updated images.
● Updated "4.1 Live View", "4.2 Playback", and "4.7
Vehicle Capture".
V4.0.0 July 2021
● Added "4.12 Passenger Flow Analysis".
● Updated images.
● Updated "4.5 Face Capture", "4.6 Body Capture", "4.7
Vehicle Capture".
● Added "4.8 Person Archive", "4.9 Vehicle Archive",
V3.0.0 June 2021
"4.10 Case Bank".
● Updated images.
● Updated software version to V1.1.0.
● Updated name to DSS Agile 8 App.
● Updated "4.5 Face Detection", "4.6 Human
Detection", "4.8 Visitor Manager", "4.10 Alarm
Messages", and "5 System Configuration and
Account Management".
V2.9.0 ● Added "4.7 Vehicle Detection". April 2021
● Deleted "4.7 Passenger Flow", "4.4.2 Snapshot
Database Search", "4.4.3 Face Database Search",
"4.4.4 Face Statistics","4.9 Alarm Controller".
● Added "4.10.4 Event Center", and "4.12 Maintenance
Center".
● Updated " 1 Introduction", "3 Home", "4.2 Playback",
"4.4 Access", "4.11 Map". January 2021
V2.8.0
● Added "5 System Configuration and Account
Management".
● Updated "1.1 Overview", "1.2 Features", "2.2 Live
View", "2.5 Person", "2.9 Passenger Flow".
V2.7.0 November 2020
● Added "2.64 Face Statistics".
● Replace some figures.
● Added "2.11 Alarm Controller".
V2.6.0 ● Deleted "4 System Settings" and "2 Installation". September 2020
● Replaced some figures
● Updated "3.1 Login", "3.2 Live View", "3.3 Playback",
V2.5.0 "4 System Settings". July 2020
● Replaced some figures.

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Version Revision Content Release Time

● Added "3.10 Visitor Management".
● Updated "3.2 Live View", "3.11 More", "3.13 Alarm
V2.4.0 June 2020
Messages", and "4.15 Account".
● Replaced some figures.
● Updated UI.
● Modified descriptions of updated Home, Mine, Live,
V2.3.0 March 2020
Playback, and Message modules.
● Adjusted structures.
● Added "3.10 People Counting". Add quick position in
"3.2.2 Icon Descriptions".
V2.2.0 ● Updated "3.1 Login" and "4 System Settings". December 2019
● Replace some figures.
● Optimized other function descriptions.
● Added "3.9 Video Intercom". Add channel talk in "3.2
Live View".
V2.1.0 ● Updated "3.6 Access", "3.10 Map", and "3.12 Alarm September 2019
Message".
● Optimized other function descriptions and figures.
● Added object detection.
V2.0.0 May 2019
● Updated function on the Live View and Playback.
● Added access control devices.
● Added raster map.
V1.1.1 April 2019
● Updated message function.
● Added App mark function.
● Added switch account function and maximum
number of channels function.
● Optimized the function of map, multiple
V1.1.0 devices/channel preview, version record, displaying January 2019
the user’s manual on App, resetting the input
information for searching the history messages, task
claim and task forward.
V1.0.0 First release. August 2020

Privacy Protection Notice

As the device user or data controller, you might collect the personal data of others such as their face,
fingerprints, and license plate number. You need to be in compliance with your local privacy
protection laws and regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and visible identification
to inform people of the existence of the surveillance area and provide required contact information.

About the Manual

● The manual is for reference only. Slight differences might be found between the manual and the
product.

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● We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
● The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or visit
our official website. The manual is for reference only. Slight differences might be found between
the electronic version and the paper version.
● All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
● There might be errors in the print or deviations in the description of the functions, operations
and technical data. If there is any doubt or dispute, we reserve the right of final explanation.
● Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
● All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
● Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
● If there is any uncertainty or controversy, we reserve the right of final explanation.

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Table of Contents
Foreword ........................................................................................................................................................................................................I
1 Introduction ............................................................................................................................................................................................ 1
1.1 Overview ........................................................................................................................................................................................ 1
1.2 Applicable OS .............................................................................................................................................................................. 1
2 Login ........................................................................................................................................................................................................... 2
3 Home........................................................................................................................................................................................................... 4
4 Retail Service .......................................................................................................................................................................................... 6
4.1 Home ................................................................................................................................................................................................ 6
4.2 Store ................................................................................................................................................................................................. 8
4.3 Intelligent Analysis ................................................................................................................................................................... 9
4.3.1 Passenger Flow ................................................................................................................................................................ 9
4.3.2 Queue Analysis...............................................................................................................................................................10
4.3.3 Heat Map ...........................................................................................................................................................................11
5 Basic Operations .................................................................................................................................................................................13
5.1 Viewing Live videos ................................................................................................................................................................13
5.2 Live view Description.............................................................................................................................................................14
5.2 Playback .......................................................................................................................................................................................17
5.3 Access ............................................................................................................................................................................................21
5.3.1 Single Access Control Device Management .................................................................................................... 21
5.3.2 Multiple Access Control Devices Management .............................................................................................22
5.4 Video Intercom .........................................................................................................................................................................22
5.4.1 Video Call ..........................................................................................................................................................................22
5.4.2 Call Center ........................................................................................................................................................................22
5.4.3 Call Record........................................................................................................................................................................22
5.5 Face Capture ..............................................................................................................................................................................23
5.5.1 Search by Image ............................................................................................................................................................23
5.5.2 Search by Feature .........................................................................................................................................................24
5.6 Human Capture.........................................................................................................................................................................24
5.7 Vehicle Capture ........................................................................................................................................................................25
5.8 Person Archive ..........................................................................................................................................................................26
5.9 Vehicle Archive .........................................................................................................................................................................26
5.10 Case Bank ..................................................................................................................................................................................27
5.11 Visitor Manager ..................................................................................................................................................................... 27
5.11.1 Visitor Pass .................................................................................................................................................................... 27
5.11.2 Visitor Records.............................................................................................................................................................28

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5.12 Passenger Flow Analysis ...................................................................................................................................................29
5.12.1 Real-time Count ..........................................................................................................................................................29
5.12.2 Historical Count ..........................................................................................................................................................30
5.12.2.1 Search by Channel ..........................................................................................................................................30
5.12.2.2 Search by Rule...................................................................................................................................................31
5.13 Face Watch List....................................................................................................................................................................... 32
5.14 Vehicle Watch List................................................................................................................................................................. 33
5.15 Alarm Control Panel ............................................................................................................................................................33
5.15.1 Host List ..........................................................................................................................................................................33
5.15.2 Area List ..........................................................................................................................................................................34
5.15.3 Zone List .........................................................................................................................................................................35
5.16 Map ..............................................................................................................................................................................................36
5.16.1 GIS Map ...........................................................................................................................................................................36
5.16.2 Raster Map ..................................................................................................................................................................... 37
5.17 Alarm Messages ..................................................................................................................................................................... 37
5.17.1 Subscribing Messages .............................................................................................................................................39
5.17.2 Dealing with Messages............................................................................................................................................39
5.17.3 Searching for History Messages .........................................................................................................................40
5.17.4 Event Center ................................................................................................................................................................. 40
5.18 Favorites ....................................................................................................................................................................................42
5.19 Maintenance Center ............................................................................................................................................................42
6 System Configuration and Account Management ............................................................................................................44

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1 Introduction

1.1 Overview
DSS Agile 8 app is a mobile monitoring software for professional security surveillance. It has
functions such as live view, video playback, access control, video intercom, and face, human and
vehicle capture, and passenger flow. Devices such as cameras, video recorders, access controllers,
and video intercoms are supported.

1.2 Applicable OS
Android:
● Hardware: RAM 1 GB or larger; free storage space 1 GB or larger.
● System: Android 5.0 or later.
● Resolution: 1280 × 720 or higher.
iOS:
● iPhone model: 5S or later.
● System: iOS 10 or later.

Supports Bulgaria, French, Chinese, English, Arabic, Ukrainian, Bulgarian, Japanese, Polish and
Russian.

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2 Login

Make sure that the app and the DSS platform are in the same LAN. Otherwise, login might fail.
Step 1 On your mobile phone, tap .
Step 2 Log in as a normal user or a domain user.
● Normal User: Platform users created normally.
1) On the Login screen, tap Normal User.
2) Enter username and password of the normal user, IP address, and port number, and
then tap Login.
● Domain User: Platform users imported from the same domain of their organization
such as a company.
1) On the Login screen, tap Domain User.
2) Enter username and password of the domain user, IP address, and port number, and
then tap Login.

Figure 2-1 Login

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● The username, password, IP address, and port number must be the same as those set
on the DSS platform.
● To change the IP address and port number, tap Edit on the Login screen (unavailable
for the first-time login).
Step 3 (Optional) Draw an unlock pattern.

Tap Failed to log in? if you failed to log in to the account.

● You are required to change the password at your first login when changing password is
enabled at the DSS platform.
● For details on changing password, see "5 System Configuration and Account
Management".

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3 Home

Figure 3-1 Home

Table 3-1 Home

No. Name Description
Integrated Tap to search by organization, device, channel, person
1
search archive, and vehicle archive.
2 Scan Tap to scan the QR code.
Function
3 Displays function modules.
modules

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No. Name Description

Displays the recently viewed channels. Tap the channel to view
its live video.
Recently
4
browsed
Tap if you want to clear all browsing records.
Displays the alarm message statistics. Tap it to view details. For
5 Event center
details, see "4.17.4 Event Center".
Displays the running status of the device, channel and server.
6 Maintenance
Tap it to view details. For details, see "4.19 Maintenance Center".
Tap Personalized Settings to delete, add and lay out modules.

Supports displaying in several types.

● : Includes Live View and Playback.
Personalized ● : Includes Face Capture, Human Capture, Vehicle Capture,
7
settings Person Archive, Vehicle Archive, and Case Bank.
● : Includes Access Control, Video Intercom, and Visitor
Pass..
● : Includes People Flow Analysis..
● : Includes Face Watch List, Vehicle Watch List.
8 Navigation bar Four tabs: Home, Map, Message, and Me.

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4 Retail Service

You can switch to DSS Retail to view all the information on retail stores, including customer flow
statistics, store saturation rate, and passenger flow portrait.

4.1 Home

● Make sure that you select the Retail in Subsystem Permission when configuring role
management at DSS PC Client.
● The data displayed in this screen refreshes every 5 minutes automatically.

Figure 4-1 Retail home

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Table 4-1 Home description

No. Name Description
1 DSS Retail Tap to switch between DSS Agile and DSS Retail.
Tap to select from day and week to display the retail information.

2 Day/Week
Only Top 5 Visits and Customer Flow Statistic changes along
with the selection.
Tap to enter the Account Details screen, and then view the
3 Account account information and operate the account, including changing
password, switching account and logging out.
Displays the number of total visits, total stores, and total areas.
● Total number of people: Displays the total number of
customers entered into the store(s) that your account has
Number of
4 Stores/People permission to control.
/Area ● Total number of stores: The total number of stores in the area
that your account has permission.
● Total number of areas: The number of areas that your account
has permission.
Displays the store ranked among top 5 in terms of the total
number of customer entered.
5 Top 5 Visits

This section supports refreshing based on day/week.

Displays the line graph and number of the customer flow.
Customer
6
Flow Statistic
This section supports refreshing based on day/week.
Store Displays the proportion of stores with saturation rate of low,
7
Occupancy middle or high in the area.
Displays gender, age and percentage data of the customers in all
8 Demographics
stores.
Navigation
9 Display three tabs of Home, Store, and Intelligent Analysis.
bar

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4.2 Store
You can select a store from the store lists to see the real-time data of the store saturation, queue,
customer flow and heat map.

Figure 4-2 Store page

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Table 4-2 Retail home description
No. Name Description
Display the store name and the store organization.
● Tap to enter the store list.
1 Store name ● Tap , enter the keywords, and then you can search for
organization and store. You can tap Organization or
Store to filter the search criterion.
Tap to enter the personnel list.
2 Store personnel Displays the profile, name, ID, gender, organization, and
position of the store personnel.
Displays real-time information on the store, including the
3 Store status store saturation level, current number of customers in the
store, and current number of customers in the queue.
Customer Flow Displays the total number of customers entered in the store
4
Statistic on one specific day, and the graphic during one week.
People Queuing Display the number of customers waiting in each queue in
5
Number the store.
Displays the proportion of customers who exceed the
threshold time for queuing and who do not.
● You can click to set the threshold queuing time.
6 Queue Time ● The default threshold time is 30 s.
● The store saturation is low, normal, and high when the
queuing time is less than 50 s, 50 s to 75 s, and over 75 s
respectively.
7 Heat Map Displays the regional heat statistic of the floor(s) of the store.

4.3 Intelligent Analysis

4.3.1 Passenger Flow

Tap Intelligent Analysis > Passenger Flow, tap to select a store, and then you can view the
line graph and portrait of the customer flow.
● You can select from Day, Week, and Month to display the customer flow statistic and
demographic.
● Tap the time period at the right-upper corner to select the week to be displayed.
● The demographic of portrait displays information including gender, age, and percentage data on
each dimension.

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Figure 4-3 Passenger flow

4.3.2 Queue Analysis

Tap Intelligent Analysis > Queue, tap to select a store, and then you can view the queue
overview, queue number trends, and queue time trends.

Figure 4-4 Queue analysis

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You can select from Day, Week, and Month to display the information.

Table 4-3 Screen description

Queue Module Description
Displays the overview in the store, and the percentage of customers
queuing in each cashier area.
Queue Overview
Tap to view the queue details, including queue name,
channel name, number of people, stay rate, and average stay time.
Displays the queue number trend (the number of customers in the
queue) based on day/week/month dimensions.
Queue Number Trends
● Tap to select queue to view.
● Tap to display in full screen.
Displays the queuing time trend (the different duration of queuing
of customers in the queue) based on day, week or month
Queue Time Trend dimensions.
Tap to display in full screen.

4.3.3 Heat Map

Tap Intelligent Analysis > Regional Heat, tap to select a store, and then you can view the
thermodynamic diagram, and heat analysis report.
● Tap Day or Week to display the thermodynamic diagram.
● Tap the time period at the right-upper corner to select the time to be displayed.
● Tap to display the thermodynamic diagram in full screen.
● The heat analysis report includes information, including area name, number of customer, stay
rate, stay time, and average stay time.

Figure 4-5 Heat map

Table 4-4 Heat analysis description

Heat analysis parameter Description
Area name The name of the area.
Number of customer The number of customers entered in the area.

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Heat analysis parameter Description

The rate of customers stayed in the area. It is calculated by
Stay rate the number of customers in the area on the day divided by
the number of customers entering the store on that day.
The total amount of the stay time of the all customers in the
Stay time
area on the day.
It is calculated by total amount of the stay time of the all
Average stay time customers in the area on the day divided by the number of
customers in the area on the day.

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5 Basic Operations

After logging in to the app, you can configure functions such as live view, video playback, and face,
human and vehicle capture, passenger flow, and more.
Before operating on the app, you need to make configurations on DSS platform, such as adding
organizations, users, and devices, configuring map, videos, storage, and more.

This manual is for reference only, and the screens and functions might differ from different added
devices. This manual uses iOS as an example.

5.1 Viewing Live videos

You can view the monitoring channels, take snapshots, record videos, add channels to favorites, and
more.

Procedure
Step 1 On the Home screen, tap .
Step 2 Play a channel or multiple channels.
● Play a channel: Tap in the window, and then select a channel in the device list to be
played.
● Play multiple channels: Tap , and then select channels in the device list as needed.
● Play multiple channels that has been added in the DSS Pro: Tap , and then select
channel groups in the device list as needed.
◇ The number X/Y at the right of the row: X means the number of online devices or

channels and Y means the number of total devices or channels.

◇ Tap Favorites to select and view channels saved in the favorites.
◇ Tap to search for organizations, devices, or channels with keywords.
◇ Tap to view or cancel selection.
◇ The maximum number of channels to be selected at a time can be set in Me >
Monitoring Settings > Maximum Number of Channels.
◇ The layout mode of the device list can be set in Me > General > Layout.
Step 3 View and perform operations for live videos.

Related Operations
● Zoom in and out: Double-tap the video.
● View other videos: Swipe to the left or right, When played channels exceed the number of split
views.
● Change the video place: Tap and hold a video, and then move it to the target window.
● Delete a video: Tap and hold the video until the trash bin appears at the top of the screen, drag
the video to the trash bin, and then release.

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5.2 Live view Description

Figure 5-1 Live view

● You can enable or disable Picture Scale Adaptation to view the video. For details, see "6 System
Configuration and Account Management".
● For IVSS device, the live screen can display the recording status. If the device is recording, the
screen displays a red icon at the left-upper corner. You can enable or disable Device record
status to display the recording status. For details, see"6 System Configuration and Account
Management".
● Supports acquiring stream from the device through logging in to the IP address. You can enable
or disable Acquire directly from the device. For details, see "6 System Configuration and
Account Management".

Table 5-1 Live view function icons

No. Function Description
Brightness/Volume adjustment. On the left or right side of the
live screen, swipe up and down to adjust brightness and
volume.

1 /
The function is available when:

● The video window is not in the multi-view mode.

● Fisheye and PTZ functions are disabled.
/ Play/Pause.
2
/ / / Audio Mix/Mute/Audio 1/ Audio 2.

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No. Function Description

● Main Stream, Sub Stream 1 and Sub Stream 2.
/ / ● Video definition: Main Stream > Sub Stream 1 >Sub
Stream 2.
Rule line. You can set rule lines, including three types:
Regular superposition, Target box overlay, and Dynamic
detection target frame overlay.
Split view. The live screen can display 1, 4, 9, or 16 views.

Set the maximum number of live channels in Me >

/ / / Monitoring Settings > Maximum Number of Channels.

Enabling too many channels at the same time might limit app
performance.
Tap to display in full screen.
Video playback. For details on performing operations on the
Playback screen, see "4.2 Playback".
Take a snapshot.

Snapshots are saved in Me > Files. You can also tap the
captured image on the lower-left corner of the window to see
details.
Video recording.

Recorded videos are saved in Me > Files. You can also tap the
3 video on the lower-left corner of the window to see details.
Two-way audio.
● Channel talk: Talk to the played channel.
● Device talk: Talk to the device.

● Two-way audio is available on select models.

● If device talk is available, the system will prompt you to
select between device talk and channel talk. Otherwise,
only channel talk is enabled by default.
Close/Recover the live view. Tap to close all the live view. Tap
again to recover.

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No. Function Description

PTZ control.
● Zoom: Tap to zoom in or zoom out the image.
● Focus: Tap to adjust focal length.
● Iris: Tap to adjust the brightness of the video.
● Preset: Add presets on the DSS platform. On the app, tap
and then select a preset. By calling the preset, the
camera can quickly turn to the monitoring target.
● Quick position: Tap to draw a box on live video, and
then the PTZ camera will rotate, focus and quickly locate
that area.

● Direction control: Tap on the screen to control

PTZ directions. The directions include left, right, up,

down, upper-left, upper-right, lower-left, and lower-right.
● Gesture control: Pinch or stretch out with fingers on the
screen to zoom out or zoom in.
● Snapshot: Tap to take a snapshot.
● Video recording: Tap to record videos.

● Only one window is displayed during PTZ control.

● PTZ function is available on select models.
● In Me > Monitoring Settings, select PTZ Speed from 1
to 8. The higher the value is, the faster the PTZ moves.
Favorites. For details, see "4.18 Favorites".
Fisheye.
● Select a video, and then tap to enable fisheye. Swipe
on the screen to dewarp the display effect of video
image.
● For snapshot, video recording, and audio, refer to
previous items.
● The fisheye VR mode can be switched to 1+3P mode on
wall mount.

The function is available on fisheye cameras only.

Temp.
● Select a video, and then tap to monitor temperature.
● Tap anywhere on the screen, and the temperature at that
location will be displayed.

The function is only available on thermal cameras.

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No. Function Description

Sound and light control.
● : Controls the sound. Tap or to turn on or turn
off sound.
● : Controls the light. Tap or to turn on or turn
off light.

Tap or to turn on or turn off the sound and light at

the same time.

● The function is only available on IP cameras with sound

4 Alarm message
4G low power
5 consumption
camera
and light channels. Up to 16 channels are supported.
● The function should be configured first on the DSS
platform.
Tap , and then select a defined alarm event to trigger an
alarm manually.
Alarm output control.
Tap , select a channel, and then tap or to enable or
disable alarm input/output.
Displays the latest alarm message of the selected channel. For
details, see "4.17 Alarm Messages".
You can enable the sleep mode and set the power threshold
of the 4G low power consumption camera at the DSS
platform.
Tap to wake up the camera, and the video prompts
Device is waking up....

5.2 Playback
You can search and play back recorded videos that are saved on the device or platform.

Prerequisites
Before playing back videos on the app, you need to add a record plan, set record storage position,
and enable the plan on the DSS platform. For details, see DSS Pro User’s Manual.

Procedure
Step 1 On the Home screen, tap .
Step 2 Play back a channel or multiple channels.
● Play back a channel: Tap in the window and then select a channel in the device list.
● Play multiple channels: Tap , and then select up to four channels in the device list as
needed.
Step 3 Select between Center Recording and Device Recording. The date with a blue icon
above means it has records. Center Recording is set by default. It can be modified in Me >

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Monitoring Settings > Default Recording Type.
● Center Recording: Videos stored on the server. Make sure that the storage disks are
installed.
● Device Recording: Videos stored on the device. Make sure that the storage devices are
installed.
Step 4 Tap the date with a blue icon, and then the video is played automatically.
● Double-tap the video to zoom in or out.
● When multiple channels are being played back in the single view mode, swipe the
window to the left or right to view other videos.
● To change the video place, tap and hold a video, and then move it to the target
window.
● To delete a video, tap and hold the video till the trash bin appears at the top of the
screen, drag the video to the trash bin, and then release.

Figure 5-2 Video playback

Table 5-2 Video playback function icons

No. Function Description
For the icon information, see "4.1 Live View".

1 /
The function is available when the video window is not in the
multi-view mode.

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No. Function Description

● When playing back the video, you can watch the live video of
the selected channel in the small floating window, which can
be dragged anywhere.
● Tap to fold the live video.

Picture-in-pict
2
ure
● The function is available only when the window is in the single
view mode.
● The function is enabled by default. To disable it, tap Me >
Monitoring Settings to disable the Picture in Picture
function.
/ Play/Pause
/ / / Audio Mix/Mute/Audio 1/ Audio 2.
Tap to play the video frame by frame.
Rule line. You can set rule lines, including three types: Regular
superposition, Target box overlay, and Dynamic detection
target frame overlay.
3
Tap to change the playing speed from 1X, 2X, 4X, 8X, 1/2X, 1/4X,
and 1/8X.

The function is available only when the window is in the single view
mode.
Tap to display in full screen.
Tap to take a snapshot.

Snapshots are saved in Me > Files. You can also tap the captured
image on the lower-left corner of the window to see details.
4
Tap to record a video.

Recorded videos are saved in Me > Files. You can also tap the video
on the lower-left corner of the window to see details.

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No. Function Description

Tap to clip a video. Tap , and select the start and end time, and
then click . The video clip will be downloaded.

● Video clips are saved in Me > Files. You can also tap the video
on the lower-left corner of the window to see details.
● Video clips cannot be more than 30 minutes or less than 5
seconds.
● When the downloaded videos reach the storage limit, the app
will pop up a prompt of insufficient storage
● When downloading the video clips, if you switch account, exit
the app or kill the process, the system will pop up a prompt to
confirm your operation.
● The downloading continues when the app is running in the
background or your phone is reconnected to the network.
Reverse play.

The function is valid only for Central Recording and the window is
in the single view mode.
Fisheye.
● Select a video, and then tap to enable the fisheye. Swipe on the
screen to dewarp the display effect of video image.
● For snapshot, video recording, and audio, refer to previous
items.
● The fisheye VR mode can be switched to 1+3P mode on wall
mount.

The function is available on fisheye cameras only.

● Tap All, and then tap Center Recording or Device Recording
to switch the video, and the video will be automatically played
Change back if it can be searched.
5
videos ● In multi-view mode, center record and device record can be
played back independently for each channel.
● Tap the date to select again.
● The blue block indicates recorded videos and the red line
indicates the current time point. Drag the timeline to view the
video of any time frame.
6 Timeline ● Pinch or stretch out to zoom out or zoom in the timeline to
adjust time accuracy, which can be accurate to 1 minute.
● Tap video clips under the timeline to view videos within a
specific period.
7 / Fast-forward/Rewind.

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No. Function Description

Stop the video.

5.3 Access
You can open or close the door on the app, play live videos of access control devices or video
intercoms, make the door normally open or normally closed, and more.
Before using this function, you need to bind video channels for the access control devices or video
intercom devices on DSS platform. For details, see DSS Pro User’s Manual.

5.3.1 Single Access Control Device Management

Procedure
Step 1 On the Home screen, tap .
Step 2 Tap Access Control, and operate on Access Control screen.
● Tap a channel in the device list, and then you can open door, close door, and play live
video.
● Tap , select one or multiple online channels, and then you can open doors or close
doors simultaneously.

Figure 5-3 Simultaneous operations

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5.3.2 Multiple Access Control Devices Management

Procedure
Step 1 On the Home screen, tap .
Step 2 Tap Global Control, and operate on Global Control screen.
Step 3 Select one or multiple online channels of access control devices.
Step 4 Select from Normally Open and Normally Closed.
Step 5 Enter user password, and then tap Confirm to complete settings.
Once Normally Open or Normally Closed is set, you need to tap Restore to restore to
normal control mode, and then you can manually open or close the door.

5.4 Video Intercom

5.4.1 Video Call

You can realize functions such as mutual call between video intercoms and the app, and search for
call logs.

Prerequisites
Before managing alarm messages, you need to make configurations on DSS platform such as adding
video intercom devices, enabling or disabling building/unit, and make configurations of
management group and group relation. For details, see DSS Pro User’s Manual.

Procedure
Step 1 On Home screen, tap .
Step 2 Tap an intercom, and then tap for video call or tap for voice call.

Table 5-3 Function icon descriptions

Function Description
Snapshot Tap to take a snapshot. For the icon information, see "4.1 Live View".
Record Tap to record videos. For the icon information, see "4.1 Live View".
Answer/End the
Tap to answer the call; tap to decline or hang up the call.
call
Tap to unlock the connected door. After the door is successfully
Unlock
unlocked, it will remain open for 30 s.

5.4.2 Call Center

Enter calling number of the corresponding intercom such as 5#3#8001, and then tap Call.

5.4.3 Call Record

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All the call records are displayed on Call Record screen. Tap the number in the record list to call back
the intercom.

Deleting the Record

● Swipe the block to the left, and then tap Delete.
● Tap , tap Batch operation, and then tap to delete selected records. Tap All, and then tap
to delete all records.

Searching for Call Logs

On Call Record screen, tap , and then tap Call Logs.

5.5 Face Capture

Use a captured image or select specific features, such as age and gender, to search the database for
people who match your requirements.
Before using this function, you need to configure the face capture function for devices such as a
camera, intelligent video surveillance server, and intelligent network video recorder. For details, see
the user's manual of each corresponding device.

5.5.1 Search by Image

Use a captured image to search the database for people who match it. View the level of similarity
between the results and the image in percentage.

The function is only supported by select devices such as an intelligent video surveillance server and
an intelligent network video recorder.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the Face Capture screen, tap Search by Image, and then tap Snapshot to capture the
human face.
Step 3 Select one or multiple channels from the same device, set the begin time and end time,
and similarity, and then tap Search.
Step 4 Tap a search result (listed by similarity) to view more information on the person, including
the level of similarity and video records linked to the person.

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Figure 5-4 Search by image

You can tap the image to enlarge and save it.

5.5.2 Search by Feature

Select specific features, such as age and gender, to search the database for people who match your
requirements.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the Face Capture screen, tap Search by Feature.
Step 2 select the channel, set the start time and end time, select age, and gender, face mask,
beard, glasses, and then tap Search.
● Age includes all, toddler, child, teenager, young adult, adult, and older adults.
● Gender includes all, male, female, and unknown.
● Face Mask includes all, wearing face mask, not wearing face mask, and unknown.
● Beard includes all, with beard, without beard, and unknown.
● Glasses includes all, none, glasses, and sunglasses.
Step 3 Tap a result to view the details, including captured image and video records linked to the
person.

5.6 Human Capture

View the snapshot details of person from the camera with video metadata function.

Prerequisites
Before using this function, you need to add cameras with video metadata function on the DSS
platform and then enable Body Capture. For details, see DSS Pro User’s Manual. Also, you need to

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configure the metadata parameters of the camera. For details, see user's manual of corresponding
device.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the Human Capture screen, select the channel, set the start time, end time, and
gender, and then tap Search.
Step 3 View the search result.

To filter the search range by gender, tops, top color, bottom clothes, bottom color, cap and
bag, tap .
Step 4 Tap a result to view details, including body and face features and captured videos that are
linked to the person.

5.7 Vehicle Capture

View the snapshot details of vehicle from the camera with video metadata function.

Prerequisites
Before using this function, you need to add cameras with video metadata function on the DSS
platform and then enable Vehicle Capture. For details, see DSS Pro User’s Manual. Also, you need to
configure the metadata parameters of the camera. For details, see user's manual of corresponding
device.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the Vehicle Capture screen, select the channel, set the start time, end time, plate No.,
vehicle logo, and vehicle color, and then tap Search.
Step 3 View the search result.

To filter the search range by gender, tops, top color, bottom clothes, bottom color, cap and
bag, tap .
Step 4 Tap a result to view details, including motor vehicle features and captured videos that are
linked to the vehicle.

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Figure 5-5 Vehicle capture

5.8 Person Archive

View face and vehicle captures, and access related capture records of the person that you are
searching for.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the Person Archive screen, enter the ID, name, and card No. of the person that you are
searching for, and then tap Search.

You can tap Search without entering ID, name or card No. to view all search results.
Step 3 Tap a result to view person details and linked capture records.
● To view face captures of the person that you are searching for, tap Face Capture.
● To view vehicle captures of the person that you are searching for, tap Vehicle Capture.
● To view access related capture records of the person that you are searching for, tap
Access Records.

5.9 Vehicle Archive

View information on the vehicle owner, their vehicle, and the vehicle capture records linked to them.

Procedure
Step 1 On the Home screen, tap .

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Step 2 On the Vehicle Archive screen, enter the plate No., vehicle owner, vehicle brand, and
vehicle color that you are looking for, and then tap Search.

You can tap Search without entering the plate number, owner name, or brand and color of
the vehicle to view all search results.
Step 3 Tap a result to view information on the vehicle owner, their vehicle, and the vehicle
capture records linked to them.

To filter the search range by vehicle color and logo, tap on the Search Result screen.

5.10 Case Bank

View information and records on the case.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the Case Bank screen, enter the case ID/name, case type, and case state that you are
searching for, and then tap Search.

You can tap Search without entering the ID/name, type and state of the case to view all
search results.
Step 3 Tap a result to view information and records on the case.

To filter the search range by case type and state, tap on the Search Result screen.

5.11 Visitor Manager

You can create a visitor pass, giving a visitor access permissions. You can also view visitor status to
see information on a visit or the ending of a visit, to modify the pass, and configure automatic visit
and automatic leave.

5.11.1 Visitor Pass

Create a pass for the visitor or manually invalidate the pass.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the Visitor Pass screen, fill in pass information.
● Information such as host name, host address, and visitor name are required; otherwise,
the pass cannot be created.
● Permission means the entrance and exit permissions on the device for the visitor,

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including Access Control, Video Intercom, and Entrance/Exit.
◇ Access Control: Access control devices.
◇ Video Intercom: Door stations. Select Host Address first; otherwise, you cannot
authorize Video Intercom.
◇ Entrance/Exit: Automatic plate recognition cameras. Enter Plate No. first;
otherwise, you cannot authorize Entrance.

Permission can be configured on the DSS platform.

Step 3 Tap Generate visitor pass to create a pass QR code.

Figure 5-6 Pass information

● To share the pass to others, tap Send to visitor.

● To cancel the appointment, tap Cancel Appoint, and then the QR code becomes
invalid.
● To save the pass, tap Save.

5.11.2 Visitor Records

You can obtain the visitor status, view and modify the pass.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the Visitor Pass screen, tap to view visitor records.
Step 3 Tap a result to view details and modify the pass.
● For the visitor whose appointment has been cancelled, to re-invite the visitor, tap

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Re-invite on the Cancel Appointment.
● For the visitor who is being invited, operate on the Appointment. For details, see
"4.11.1 Visitor Pass".
● For the visitor who has finished appointment, view the details on End Visit, but no
operation can be done.

5.12 Passenger Flow Analysis

You can view historical and real-time passenger statistics.

5.12.1 Real-time Count

After selecting a people counting group, you can view real-time passenger statistics on it, including
information on the specific number of exit, entry and stay people, the remaining number of people
allowed to enter, and current limit status.

Prerequisites
Before using this function, you need to configure people counting groups on the DSS platform. For
details, see DSS Pro User’s Manual.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the screen, tap Select or on the upper-right corner to select a people
counting group, and then tap Confirm.
Step 3 Real-time passenger statistics is generated.
● Real-time passenger flow dashboard shows the remaining number of people allowed
to enter, and current limit status.
● Lights on the dashboard serve as a warning.
◇ Green: The number of stay people is much smaller than the defined limit number.

More people can enter.

◇ Orange: The number of stay people is very closer than to the defined limit number.

◇ Red: The number of stay people is larger than the defined limit number. People
need to wait before entering.

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Figure 5-7 Real-time passenger statistics

Prompts can be configured on the DSS platform. For details, see DSS Pro User’s Manual.

5.12.2 Historical Count

You can select a channel or a group to view passenger statistics from a specific time period.

5.12.2.1 Search by Channel

After selecting channels, you can view passenger statistics, including information on the specific
number of exit, entry and stay people within a specific time period in a bar chart or a line chart.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the screen, tap Select by Channel on the top of the screen.
Step 3 Tap on the upper-right corner to select one or multiple devices, and then tap
Confirm.
Step 4 Select a specific time, and then passenger statistics is generated.
● To view daily, weekly, monthly or annual report, tap Day, Week, Month, or Year.
● To view a report of a specific day, tap .

● To view in a bar chart or a line chart, tap or .

● To view the result more accurately, zoom in and swipe the screen.

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Figure 5-8 Search by channel

5.12.2.2 Search by Rule

After selecting a people counting group, you can view passenger statistics, including information on
the specific number of exit, entry and stay people within a specific time period in a bar chart or a line
chart.

Prerequisites
Before using this function, you need to configure people counting groups on the DSS platform. For
details, see DSS Pro User’s Manual.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the screen, tap Select by Rule on the top of the screen.
Step 3 Tap on the upper-right corner to select one or multiple groups, and then tap
Confirm.
Step 4 Select a specific time, and then passenger statistics is generated.
● To view daily, weekly, monthly or annual report, tap Day, Week, Month, or Year
● To view a report of a specific day, tap .

● To view in a bar chart or a line chart, tap or .

● To view the result more accurately, zoom in and swipe the screen.

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Figure 5-9 Search by group

5.13 Face Watch List

Configure a face watch list for future investigation. You can view face comparison groups, add and
edit basic information on the person, and remove the person from the group.

Prerequisites
Before using this function, you need to add face comparison groups to the DSS platform. For details,
see DSS Pro User’s Manual.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the Face Watch list, select a face comparison group, and then tap to add a person
to the group.
Step 3 Tap Snapshot to capture a face or upload a face photo from the album, and enter basic
information on the person, and then tap Complete.
The person will be displayed on the list of the face comparison group, and you can tap the
person to view details.

Tap More Info to enter more information on the person.

Related Operations
● To search for a person from the face comparison group, enter keywords in the
.
● To remove one or multiple persons, select a face comparison group, tap , and then select one

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or multiple persons to remove them one by one or in batches.
● To edit the person, tap .

5.14 Vehicle Watch List

Configure a vehicle watch list for future investigation. You can view vehicle arming groups, add
vehicles to the group, and remove them from the group.

Prerequisites
Before using this function, you need to add vehicle arming groups to the DSS platform. For details,
see DSS Pro User’s Manual.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the Vehicle Watch list, select a vehicle arming group, and then tap .
Step 3 Select one or multiple vehicles to add them to the group, and then tap Confirm.
Vehicles will be displayed on the list of the vehicle arming group, and you can tap the
vehicle to view information on the vehicle and its owner.

Related Operations
● To search for a vehicle from the vehicle arming group, enter keywords in the
.
● To remove one or multiple vehicles, select a vehicle arming group, tap , and then select one or
multiple vehicles to remove them one by one or in batches.
● To filter vehicles from the vehicle arming group, select a vehicle arming group, and tap .

5.15 Alarm Control Panel

You can view host list, area list, and zone list of devices, configure arming status, and search for
devices by rules.

5.15.1 Host List

Procedure
Step 1 On the Home screen, tap to view the host list of device name and device IP.

Tap Personalized settings > Edit Module, select Alarm Control Panel from Event
Center to display it on the function modules.
Step 2 Tap to set the arming status as Armed, Disarmed or Update Alarm Host.

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Figure 5-10 Host list

Related Operations
Tap to select multiple hosts, and then set the arming status as Armed or Disarmed.

5.15.2 Area List

Procedure
Step 1 Tap a host and enter the area list, you can view the area name, arming status, and alarm
status.
Step 2 Tap to set the arming status as Armed, Partition 1 Armed, Partition 2 Armed, or
Disarmed.

You can search for areas by name.

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Figure 5-11 Area list

Related Operations
● Tap to select multiple areas, and then set the arming status as Armed or Disarmed.
● Tap , you can search for areas by configuring Arming Status and Alarm Status.

5.15.3 Zone List

Procedure
Step 1 Tap an area and enter the zone list, you can view the zone name, partition name, and
bypass status, realtime status, and fault status.
Step 2 Tap to set the Fault Status as Bypass, Isolate, or Normal.

You can search for areas by name.

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Figure 5-12 Zone list

Related Operations
● Tap to select multiple partitions, and then set as Bypass, Isolate, or Normal.
● Tap , you can search for partitions by configuring Bypass Status, Realtime Status and Fault
Status.

5.16 Map
You can switch the maps between GIS map and raster map. With the map, you can play live and
recorded videos, view details of the channel, and cameras and access control devices that are added
to the map.

Prerequisites
Before using GIS map and raster map, you need to configure maps, add channels to the map, import
a raster map, and more. For details, see DSS Pro User’s Manual.

5.16.1 GIS Map

Procedure
Step 1 On the Home screen, tap .

Tap , select GIS map, and then you can switch between Google map and Baidu map.
Step 2 Tap a blue camera icon, and then you can play live or recorded videos.

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● Gray icon means that the channel is offline, and you can only play back the center
record if it has.
● Tap , and then you can select a channel in the device list to quickly find its location
on the map. Make sure that you have added that channel to the map.
● Tap to view detailed device information such as the device type, name,
manufacturer, and more.
Step 3 (Optional) Zoom out the map, the channels will aggregate as a number. The displayed
number is the quantity of aggregated channels.
● Tap a number on the map to show the aggregated channels. Swipe upward to unfold
all channels.
● Tap an online channel, and then you can view and playback live recorded videos
(offline channel can only play back center records if it has).

Hot zone is supported on the GIS map. Tap to view details. The function should be
configured first on the DSS platform.

5.16.2 Raster Map

Procedure
Step 1 On the Home screen, tap .
Step 2 Tap , select Raster Map, and then tap a raster map in the list.
Step 3 Tap a blue camera icon, and then you can play live or recorded videos.

● Gray icon means the channel is offline, and you can only play back the center record if it
has.
● Tap , and then you can select a channel in the device list to quickly find its location
on the map. Make sure that you have added that channel to the map.
● Tap to view detailed device information such as the device type, name,
manufacturer, and more.
● Hot zone is supported on the raster map. Tap to view details. The function should
be configured first on the DSS platform.
● You can find access control devices on the map and open or close the door remotely on
app.

5.17 Alarm Messages

On the Message screen, you can subscribe and manage messages, search and view history
messages.

Prerequisites
Before managing alarm messages, you need to configure alarm events on the DSS platform. For

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details, see DSS Pro User’s Manual.

Procedure
Step 1 On the Home screen, tap .
Step 2 View and perform operations for messages.

Figure 5-13 Message screen

Table 5-4 Main function descriptions

No. Name Description
Different icons mean different alarm categories, which
1 Alarm messages share the same classification with message subscription
types.
Subscribe alarm Tap to subscribe alarm message. For details, see
2
messages "4.17.1 Subscribing Messages".
Search alarm Tap to search for history messages. For details, see
3
messages "4.17.3 Searching for History Messages".
Display the message status. means the alarm message
is unprocessed. To process the message, you can:
● Tap the message to process it.
4 Message status
● Swipe the block to the left, and then select Claim or
Process. For details, see "4.17.2 Dealing with
Messages".

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No. Name Description

Tap to view claimed messages. For details, see "4.17.2
5 Taskbar
Dealing with Messages".

5.17.1 Subscribing Messages

Subscribe different alarms sources to keep updated.

Procedure
Step 1 On the Home screen, tap .
Step 2 Tap .
Step 3 Enable alarm message subscription as needed. All messages are subscribed by default.

5.17.2 Dealing with Messages

You can deal with alarm messages by processing pending messages immediately or later, and by
viewing message details on alarm status, individuals processing alarms, processing suggestions and
linked videos or pictures, and live videos.

This manual is for reference only, and might differ from the operations of the actual product.

Procedure
Step 1 On the Home screen, tap .
Step 2 On the Message screen, slightly swipe left on the of a message to see a preview of the
actions Claim and Process. Tap on either action to claim or process the message.
● Directly process the message
1) Tap Process.
2) Select a process status, enter remarks (optional), and then tap Confirm.

Figure 5-14 Process the message

● Select Processed if the alarm event has been solved.

● Select Ignored if it is a false alarm.
● Select Forward to forward this message to another app user, who will process this
message.

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3) On the Message screen, tap a processed message to view alarm details.

If you want to swipe between messages, then while in the Alarm Details screen of a
message, swipe left or right on the screen to view the previous or the next message.

Figure 5-15 Alarm details (processed message)

● Claim the message for later processing

1) Tap Claim.
2) Tap on the Message screen to view the messages.
3) Select a claimed message, tap Process to view alarm details and process this message.

5.17.3 Searching for History Messages

You can sort the history messages by time, alarm type, process status, and alarm level.

Procedure
Step 1 On the Home screen, tap .
Step 2 Tap .
Step 3 Set search conditions, and then tap Search.

To reset the search conditions, tap Reset.

Step 4 Tap a result to view the details of the alarm message or process it.

5.17.4 Event Center

You can view alarm statistics in Event Center. To go to Event Center, select Home > Event Center

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or > .
You can sort the latest alarm data by time (day, week, month). It supports viewing alarm data by
processing status, alarm priority, alarm trend, and top 10 alarm sources and types.

Procedure
Step 1 Tap on the upper-right corner to select an organization.
Step 2 On the Message Statistics screen, alarm statistics is generated.

Figure 5-16 Alarm message statistics

● To view specific alarm data by processing status, alarm priority and alarm trend, tap
chart node on Alarm Priority and Alarm Trend.

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● To view all alarm sources and types, tap on Top 10 Alarm Sources and Top 10
Alarm Types.
● To select time (day, week, month), tap date on the orange box.

5.18 Favorites
During live view, you can save channels to favorites so as to find them and go to live view quickly
when needed.

Procedure
Step 1 On the Home, select > .
Step 2 Tap , and then enter the folder name.

Figure 5-17 Create favorites folders

Step 3 Tap the new folder, tap , select channels in the device list, and then tap Favorites.

● Tap the existing folder, tap to add more channels.

● To delete the folder, swipe the folder block to the left, and then tap Delete.

You can also save channels to Favorites on Live screen. For details, see "4.1 Live View".

5.19 Maintenance Center

You can quickly view the running status of the DSS Pro Platform, including server, channel, and
device. You can locate the faults by viewing fault sources and types, and then fix them in time. For
details, see DSS Pro User's Manual.

Procedure
Step 1 On the Home screen, tap Maintenance Center.
Step 2 View system status.

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Figure 5-18 Running status of the system

● To view details of device online number and online rate, tap More on Device Online
Rate.
● To view specific data of faults and devices with faults, tap coordinates on Device Fault
Trend.
● Tap to select a server on the Server Running Status.

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6 System Configuration and Account

Management

On Me screen, you can manage account information and configure system parameters.

Figure 6-1 Me

Table 6-1 Me
Name Description
● View account details and switch account.
● Tap Change Password to enter the Change Password screen, enter
the old password, new password, and then confirm the new password.

Only when the password is strong, can you tap Confirm.

Files Snapshots and recorded videos are saved in Files.
Favorites For details, see "4.18 Favorites".

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Name Description
● PTZ Speed: Select the speed for PTZ camera from 1 to 8.
● Maximum Number of Channels: Select from 1, 16, 32, 64 and 128.
● Stream Encryption: Enable it to prevent security risks.
● Default Video Stream: Select from main stream, sub stream 1, and
sub stream 2.
● Picture Scale Adaptation: Tap to enable the picture scale
adaptation when viewing the live videos. It is disabled by default.
Monitoring
Settings ● Device Record Status: Tap to enable the recording status when
viewing the live videos from the IVSS device. It is enabled by default.
● Acquire Directly from the Device: Tap to enable acquiring
stream by directly logging in to the device IP address.
● Picture-in-Picture: Enable it, and then live video can be viewed on the
small floating windows simultaneously.
● Default Recording Type: Select from center recording and device
recording.
● Alarm Voice Broadcast: Enable it, and then the new alarm will be
reported with audio when you are using the app. For iOS system,
alarm voice broadcast is disabled immediately when the app is in the
background.
Message
Settings ● Subscribe Offline Call: Enable it, and then you can receive a push
notification of the incoming call when the app is in the background
(not log out).
● Push Notifications: Enable it, and then notifications can be pushed.
You cannot receive push notifications if you have logged out the app.
● Organization Tree Display Mode: Select from organization & device
and device only.
● Display service: Display devices.
General
● Theme Mode: Select theme mode between normal and dark mode.
● Pattern Login & Face Login: Enable them, and then you can login
with gesture, fingerprint, or face.
About View information on the DSS Agile 8.
Help View brief function introduction of each module.

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