This FAQ covers entire aspect/features of neosat ipro 2000.

This FAQ is based on using 3rd party

software only and concentrates on that aspect. If using original factory bin please ignore this FAQ.

Please remember throught this FAQ I will assume that you know how to UNZIP files. All file that are
zipped need to be unzipped before use. Also please remember that it is highly recommended that you
FACTORY DEFAULT your unit after upgrading to a new bin file. It is not recommended to load factory bin
file if you are having issues. Instead just FACTORY DEFAULT or reload same file and Factory Default.

Section 1a ……… Upgrade via Rs232

Section 1b……… Upgrade via USB
Section 1c………. Upgrade via Network
Section 2a………….Troubleshooting network connections IKS
Section 2b………….Troubleshooting local network connection
Section 2c…………Wireless Network Setup
Section 3a……………Hard drive/PVR setup
Section 3b………….Detect drive on PC/codecs to play hard drive on pc/convert to dvd
Section 4a........Autoroll
Section 5..........lnb's switches and anetna setup
Section 5a........How to identify if you have a Legacy LNB or DPLNBF
Section 5b........Using Legacy Lnb’s
Section 5c........Using DPLNBF’s

Section 1A Upgradeing bin file via rs232

*****Warning do not click on upload BOOT will damage the ipro2000 if you load a bin using upload boot
button*******

Download the loader from files section.

1 Click on Ipro_loader.exe
2 On the top right choose correct com port (usually 1 or 2) than click OPEN
3 In the middle section you will see a box with “….” Click on that
4 In the new window that opens up you will be able to select the latest file which you downloaded from
the Neosat files section. Make sure the file is in .hzf format
5 Make sure power is off from switch in back
6 Click on UPGRADE SOTWARE
7 Turn power on from back switch
8 Make sure your ipro is plugged into the power and has rs232 cable plugged in and turn it ON
9 You will see the update taking place
10 wait till the ipro2000 displays GOOD on its display
11 Power off the unit and plug it back to your tv
12 Remember to FACTORY DEFAULT your unit by going to MENU->Installation->Factory Default

Q&A

Q: When I click on Upgrade Software I see a message PORT NOT OPEN

A: You forgat to select your correct comport and click OPEN
Q: When I click on Upgrade Software on the bottom it says Waiting for Target and box doesn’t update
A: Power off/on the ipro2000 from switch on the back of the unit. Also its possible you have chosen
wrong Com port for your PC

Section 1b Upgrade Via USB

It is very important to understand how the USB function works on ipro2000. Many users complain that
the USB function doesn’t work when in reality they do not know how to use it. The file has to be in .hzf
format and be on the ROOT of the usb memory stick for example:

E:\up.hzf

The E: is an example and can be any letter your computer assigns to the USB drive. Now the file name
has to be up.hzf only if you are using the usb stick to upgrade from a factory bin version. If your
upgrading from 1.8X to current bin file than bin can be either up.hzf or up_V18x.hzf format.

Summary: File has to be on root drive X:\up.hzf and has to be named either up.hzf or up_V18X.hzf to
work.

Next it is very important when you unplug a USB device to insure that you safely remove it. For example
if you have a USB hard drive or another USB memory stick in your ipro2k go to MENU->STB SETUP-
>USB SETUP-> Remove USB device Safely

By doing this you insure not to have any problems when you connect another device.
IMPORTANT!!! When removing MEMORY STICK or USB HARD DRIVE DO NOT just unplug. CLICK USB
button to remove safely. Also you can access the same screen by going to MENU->STB Setup->remove
usb device safely. If you do not do this step than its possible for you to damage your usb device and also
its possible that when you reinput a new device it is not detected properly.

Now your ready to upgrade via USB memory stick. Insert the device into the USB port. You will see a
prompt asking you if you would like to upgrade. Click OK. On the next screen you will see another
screen showing you the current version of your bin file and the one on the USB stick. Click OK again to
continue with the upgrade. Your done.

Please remember that if you upgrading from a version to same version or lower version that NO PROMPT
will be displayed. You will have to go to menu->installation->Upgrade by USB to upgrade to a lower
version or to same version. The only time you will see a prompt is if your upgrading from a lower version
to a higher version.

Remember to FACTORY DEFAULT your unit by going to MENU->Installation->Factory Default.

Your done

Section 1c Upgrade via Network

This is the easiest of all methods to use for upgrading. In this section I will cover not only the upgrading
but also troubleshooting networking issues.
Go to menu->installation->Upgrade By network. On this screen you will see several forum site to chose
from. I recommend futuredss.com. You have 2 options either the RED button or Blue button. The red
button checks for updates to see what’s available. Click it and you will see the files that are hosted on
the futuredss and its version/description. If you would like to download it click the BLUE button and the
download will start.
Remember to FACTORY DEFAULT your unit by going to MENU->Installation->Factory Default.

Your done

Section 2a Troubleshooting network connections IKS

Many times users state that there network connection is not working. Usually this is due to the fact they
unplug the Ethernet cable and then re-plugged it into the ipro and expect it work immediately. Just like
windows when network cable is unplug and the re-plugged in to the box the ipro2k needs to get new IP
address from your router than connect to our server. The easiest way to do this is to power off/on the
ipro2k from the switch on the back.

You do not need to power off/on the unit if you would like to take a few extra steps. First off click the F4
button located in the hidden compartment of the remote. This will bring up the IKS panel. The status
should state “login, ready for channel change” If you see any other status than click the Green button to
disconnect than red button to reconnect to server. If you unit does not reconnect after 2 or 3 try’s than
you have a problem with your local network.

Section 2b Troubleshooting local network connection

Go to menu->Stb setup->Network Setup
To check to see whether DHCP is working properly first change the type to STATIC, Click the RED button
“apply” now change type back to DHCP and click Red button “apply” all numbers will turn BLANK and in
10 to 20 seconds the numbers should fill back in with correct DHCP information from your router. IF they
number didn’t fill in after 20 seconds there is an issue with your router or your network cable.

How to setup IP information statically?

Using your computer with XP. Start up network connections (in control panel) In here you will see your
current active network connections (you might have more than 1) double click on the active one which
your computer is using. You will see Local are connection status screen. Click on support tab. Click on
Details TAB. In this screen you will see all the ip information for your pc. Now using the information you
see in this screen type the information into the ipro2k. Remember that the IP address cannot be same
as your computer so change the ip by adding 10 to it. For example if your computers ip is
192.168.1.101 than the ipros will be 192.168.1.111. All other fields (subnet, gateway, dns) will be same
numbers on ipro2k as in your computer.

Section 2c…………Wireless Network Setup

It is possible to set up the ipro with a wireless network using an adapter. Check your local retailer for
options. This is more costly but also can be used to extend your wireless home network as well as
allowing your ipro to function wirelessly. This does require a wireless router as well to work with.

Section 3a……………Hard drive/PVR setup

Remember if you had any USB device plugged into the USB port to click the USB button on remote
located in the (hidden compartment) to remove it “safely” prior to unplugging it. If you do not do this
than you might have an issue using a new device.
If this is the first time you are plugging in a hard drive Go to MENU->PVR->PVR SETUP-> HDD format
and click OK. The format process can take from 5 seconds up to 3 minutes. After format is done you
should see the total HDD size and the Free HDD Space. If you’re still having problems with your hard
drive than use a partition utility such as partition magic to format the hard drive into Linux EXT2 format.
You can also use gparted to accomplish this task.

If you have previously used this hard drive with ipro and you are Re-plugging it in than first off insure
that you disconnected the previous device properly by clicking the USB button than just re-plug the hard
drive in. To check if the installation went smoothly you can go to MENU->PVR->PVR SETUP if Total HDD
size and Free HDD Space is displayed than you are ready to use your PVR. If it states on the right side
“please wait while your hard drive is being initialized” than wait up to 3 minutes. If it’s not detected than
try to power off/on your unit from the back switch

Section 3b………….Detect drive on PC/codecs to play hard drive on pc/convert to dvd

Use this program to detect your hd if you are using windows xp.
xxx.fs-driver.org/download.html

Also here is the K-Lite codec v2 was saying to use to play back video with media player.
xxx.free-codecs.com/K_Lite_Co...k_download.htm

Section 4a........Autoroll

Simple steps to manually enter keys for bev/dish

And for Turn on/off autoroll

Bev

While on a bev channel

Hit F3 on remote
Only enter active key in the two lines
Turning on/off autoroll in there as well

Dish

While on a dish channel

Hit F3 on remote
Only enter active key in the two lines
Turning on/off autoroll in there as well

You may also click the green button to update keys by network (For this to function you must the ipro
connected to the internet)

Section 5..........lnb's switches and anetna setup

Most problems people have with antenna setup have to do with the fact of not knowing what type of
LNB’s or switches are being used. The Ipro2000 has the ability to setup proper lnb’s and switches
automatically provided you are using dish network lnb’s and switches. What does this mean? This means
that the LNB’s you have on the dish are the types used by dish network for their installations. All lnb’s
and switches will be labeled as Dish Network or Dish Pro or DP on them. If you had your installation
done by a dish network installer all equipment is dish network. If you had a private party installer install
your dish for you, then you should find out from him what type of lnb’s and switches were used.

Section 5a........How to identify if you have a Legacy LNB or DPLNBF

How to identify if you have a Legacy LNB or DPLNBF

There are 2 types of lnb’s used by dish network. Legacy (older style) or DPLNBF. IT is very simple to
identify what type of LNB’s you have. Look at the LNB’s back side and you will notice either “dish
network, or DP, or Dish Pro, Or DP PLUS, or Dish Pro Plus”
If you have “DISH NETWORK” on the lnb than you have LEGACY lnbf
If you have “DP, or Dish Pro, or Dish Pro Plus, or DP PLUS” you have a DPLNBF.
Remember if you’re using switches that DP switches only work with DPLNBF and SW switches only work
with Legacy switches. (Reminder if you had a dish network installer install your dish for you than all
equipment used is properly matched)
If you have all dish network lnb’s equipment and they are installed properly according to dish network
standards/installer than ipro2k auto setup will work perfectly for you without you have to know a thing
about antenna setup/configuration. If not please read below.
Section 5b........Using Legacy Lnb’s

Using Legacy Lnb’s. (lnbs which state DISH NETWORK on the backside of them) difference between
twin/quad is how many coax output are on the lnb, twin has 2, quad has 4.
When using Twin/Quad Legacy Lnb’s for 110,119 without any switches all you have to do is run 1 wire
from the lnb to the ipro2k.

Antenna setup
110 Legacy twin/quad 2.
119 Legacy twin/quad1.

If you have sw21 switch as well for use with 148,121, or 61.5 than you would have to run 1 wire from
twin/quad legacy lnb to sw21 input1 and 1 wire from 148/121/61.5 to sw21 input2. From output of sw21
run 1 wire to ipro2k

Antenna setup
110 legacy twin/quad 2 sw1
119 legacy twin/quad 1 sw1
148/121/61.5 legacy twin/quad 1 sw2 (this lnb is a single legacy lnb)

Section 5c........Using DPLNBF’s

DPLNBF’s (lnb’s which state DP, Dish Pro, DP PLUS, DISH PRO PLUS on the back side)
If you’re using twin DPLNBF for 110,119 only than all you have to do is run 1 wire down from the dplnbf
to ipro2k.

Antenna Settings

119 DPLNBF diseq port1

110 DPLNBF diseq port 2

If you’re using DP PLUS lnb to catch 110,119, 148/121/61.5 than all you have to do is run 1 wire from
the 148/121/61.5 to the input of the twin DP PLUS LNB. From the DP PLUS LNB run 1 wire down to the
ipro2k.

Settings:
119: DPLNBF diseq port 1
110: DPLNBF diseq port 2
61.5/121/148 DPLNBF diseq port 3

If your using dp34 switch along with dplnbf to catch 110,119,148/121/61.5 all you have to do is run 2
wires down from twin dplnbf(2 singles dlnbfs will also work) to port 1 and 2 (if you’re using single dplnbf
make sure to plug in 119 to port 1 and 110 to port 2) of dp34. From 148/121/61.5 run a 1 wire down to
the port 3 of dp34. Insure all LNB’s are DP lnb’s

Antenna Settings
119 DPLNBF diseq1
110 DPLNBF diseq2
148/121/61.5 DPLNBF diseq3