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STUDY UNIT 1.

American perspective
Learning
outcomes
Discuss the European perspective
on corporate communication;

Discuss the American perspective


on corporate communication;

Discuss the African (Ubuntu)


perspective on corporate
communication

Compare the different


perspectives
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Goals of Corporate communication
• Plan
• Initiate
• Develop
• Integrate
• Optimise
• Manage

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Components/Elements of Corporate
Communication

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European perspective of corporate communication
Recap

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American Perspective of Corporate
Communication

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“PR is the planned and sustained effort to establish and maintain goodwill
and understanding between an organisation and its publics” (IPR)

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Key stakeholders – Anybody who can be influenced by an organisation, or
who can influence organisation

Public stakeholders – Stakeholders at risk of a potential (positive or negative)


issue between org & stakeholders. Tend to be members of the public or a
broad base of stakeholders affected by a project

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Excellence Theory

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Excellence theory explained the value of PR to organisations and society based
on the social responsibility of managerial decisions and the quality of relationship

For an organisation to be effective it must behave in ways that solve the


problems and satisfy the goals of stakeholders as well as management

Organisations must communicate symmetrically with publics to establish high-


quality, long-term relationships with them

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Press Angetry Model

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Public information model

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Asymmetrical Model

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Symmetrical Model

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The generic principles of the excellence theory

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Critique

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Conclusion

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Next: American Perspective

Thank you

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