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When people experience positive emotions, their minds broaden and they open
up to new possibilities and ideas. At the same time, positive emotions help people build
their personal well-being resources, ranging from physical resources, to intellectual
resources, and social resources (Fredrickson 2009).
Everyone wants to feel positive emotions like happiness, excitement, and love.
Despite this, research on how to cultivate such emotions has only recently begun to
flourish with the rise of movements like positive psychology.
This theory states that certain discrete positive emotions-including joy, interest,
contentment, pride and love– although phenomenologically distinct, all share the ability
to broaden people’s momentary thought-action repertoires and build their enduring
personal resources, ranging from physical and intellectual resources to social and
psychological resources.
Through this lens, positive emotions leave us free to be creative, playful, curious, and
experimental, and from these behaviors flow opportunities to gain new physical, social,
and intellectual resources.
According to the Broaden-and-Build Theory of Positive Emotions, we are most
likely to acquire these resources while experiencing positive emotions. To draw again on
the above examples, we will probably be more motivated to get out of bed and do a
muscle-strengthening workout when feeling positively energized.
3.
Fredrickson offered several pieces of advice for helping managers conduct business in such a
way that cultivates and leverages the benefits of positive emotions (Robinson,2003):
Look for ways to enable employees to connect with others on a human level at work.
Remember that small moments of recognition, such as telling a team member that
you appreciate their hard work, produce positive emotions that may compound and
lead to something greater.
Be aware that emotions experienced across different life domains travel.
Keep in mind that we remember emotions more than we remember judgments.
Broaden-and-Build Resources
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