TABLE OF CONTENTS

TABLE OF CONTENTS....................................................................................................................................1

Introduction................................................................................................................................................3

PART A Demonstrate, Using Different Communication Styles And Format, That You Can Effectively Design
And Deliver A Training Event For A Given Target Audience (P1)....................................................................4

1.1. Definition and the importance of communication skill......................................................................4

1.2. Verbal communication........................................................................................................................4
1.3. Non-Verbal Communication............................................................................................................... 4
1.4. Communication in my group.............................................................................................................. 4

PART B Demonstrate That You Have Used Effective Time Management Skills Is Planning An Event (P2).......5

1. Definition and the importance of time management skill..........................................................................5

2. Planning a training event........................................................................................................................... 5
2.1. Name of the program:” Training event organization skills”................................................................5
2.2. Goals of the program:.........................................................................................................................5
2.3. Participants: Interns, fresher, managers.............................................................................................5
2.4. Time: November 22st, 2022............................................................................................................... 5
2.5. Place: VINPEARL PHU QUOC...............................................................................................................5
2.6. Agenda:.............................................................................................................................................. 5
2.7. Gantt Chart:........................................................................................................................................ 5
2.8. Estimated Budget:.............................................................................................................................. 5
2.9. Slides for “Team Dynamics”................................................................................................................5
2.10. Speaker Notes.................................................................................................................................. 5

PART C Demonstrate The Use of Different Problem Solving Techniques in The Design and Delivery of an
Event (P3)....................................................................................................................................................6

1. Definition and the importance of problem solving....................................................................................6

2. Some techniques and tools for the problem solving..................................................................................6
3. Problems and solutions in the event and teamwork..................................................................................6

PART D DEMONSTRATE THAT CRITICAL REASONING HAS BEEN APPLIED TO A GIVEN SOLUTION (P4)...........7

1. Definition and the importance of critical reasoning...................................................................................7

2. Apply to a given solution............................................................................................................................7

PART E PERFORMANCE EVALUATION...........................................................................................................8

1. Team member’s roles (4 members)............................................................................................................8

 1.1. M1. Design a professional schedule to support the planning of an event, to include contingencies
and justifications of time allocated............................................................................................................8
1.2. D1 Evaluate the effectiveness and application of interpersonal skills during the design and delivery
of a training event..................................................................................................................................... 8
1.3. M2. Research the use of different problem-solving techniques used in the design and delivery of an
event......................................................................................................................................................... 8
1.4. M3 Justify the use and application of a range of solution methodologies.........................................8
1.5. D2 Critique the process of applying critical reasoning to a given task/activity or event.....................8

Conclusion...................................................................................................................................................9

R. References .........................................................................................................................................10