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Course Details:
Duration: 4 hours
Release: 60
Delivery Methods: Instructor-Led Training, MyPath
Country: US, Canada, UK, Australia, New Zealand, Ireland
600301
Contents
Overview ........................................................................................................................................... 5
Learning Objectives....................................................................................................................................... 5
Prerequisites ................................................................................................................................................. 6
Available Resources ...................................................................................................................................... 6
Maintain Employee Information ......................................................................................................... 7
HR Record Review ......................................................................................................................................... 8
Submit Change Forms ................................................................................................................................. 10
Changes Initiated by an Employee or Manager ................................................................................... 11
Changes Initiated by the HR Administrator.......................................................................................... 16
Form Submission History...................................................................................................................... 25
Demonstration: View Form Submission History .................................................................................. 25
Edit Employee Records Directly in People .................................................................................................. 26
Add Work Assignments ........................................................................................................................ 26
Change Employment Status and Other Assignments........................................................................... 29
HR Record Change History .......................................................................................................................... 30
Employment Status and Work Assignments History ............................................................................ 30
Audit ..................................................................................................................................................... 31
Demonstration: .................................................................................................................................... 33
Future-Dated Changes ................................................................................................................................ 34
Avoid Conflicts between Multiple Changes ......................................................................................... 34
Notes .................................................................................................................................................... 37
Automatic Changes to Employee Information ........................................................................................... 39
Roles and Locations .................................................................................................................................... 41
Add Managed Locations ....................................................................................................................... 41
Security Settings.......................................................................................................................................... 42
Hire and Terminate Employees ......................................................................................................... 44
Hire Employees ........................................................................................................................................... 44
New Hire Form ..................................................................................................................................... 44
User Credentials ................................................................................................................................... 45
Terminate Employees ................................................................................................................................. 48
Terminate an Employee Form .............................................................................................................. 48
Rehire Employees ....................................................................................................................................... 50
HR Reports ...................................................................................................................................... 53
Employee Audit Report ............................................................................................................................... 53
Employee Changes Report .......................................................................................................................... 54
Ad hoc Reports ............................................................................................................................................ 54
Overview
Welcome to Administering Employee HR Information. Most of the tasks performed within Dayforce
involve the use of some employee information, such as work assignments that determine on which
location’s schedules and timesheets an employee appears; rates and salaries used to calculate pay; and
Pay Policies that determine if, and when, employees earn overtime or shift premiums.
This course teaches you how to administer employee HR information to ensure that other tasks within
the application, such as scheduling and paying employees, can be completed accurately. You will learn
how to perform common tasks, such as to view and modify employee information, submit and approve
change forms, and hire and terminate employees.
The following sections are included in this course:
Section Description
Maintain Employee Information Describes how to address common HR-related requests and tasks
in Dayforce. Usually this means making an edit to your employees’
information.
Also covers common user administration tasks including how to
assign roles, assign location visibility, unlock user accounts, and
reset passwords.
Hire and Terminate Employees Describes how to hire a new employee in Dayforce, as well as how
to terminate an employee when they leave the organization for
any reason. In addition, it explains the process to rehire an
employee.
HR Reports Introduces HR reports that you can run to audit and report on
employee information captured within Dayforce.
Learning Objectives
By completing this course, you will be able to:
• View employee HR information
• Review and approve employee changes submitted via forms
• Submit forms to process common changes, such as position and compensation changes
• Modify employee HR information directly in the HR record
• Add comments and documents to an HR record
• Hire employees
• Terminate employees
• Run and review HR reports
Prerequisites
Certain Dayforce courses are required as prerequisites prior to attending this course. The following
courses will provide the foundational knowledge you need to understand the key Dayforce features
discussed in this course.
Available Resources
A variety of supporting guides are available through support.ceridian.com. Talk to your organization’s
support user or Implementation Consultant for help with obtaining these guides, depending on if you
are in implementation or live.
Support Downloads > Admin & User Guides:
• HR Admin Guide
If given access, employees can fill out forms themselves from the Profile & Settings screen.
Later in this course we will explain how to update employee information directly in People, without
submitting a form. This lets you update information that does not have a corresponding change form,
such as changing some of the values of the Dayforce -specific terms and policies assigned to an
employee.
Also, as we will see, when you directly edit information in People you can better manage and review
when the changes take effect.
HR Record Review
As a review of the information you learned in the prerequisite courses, the following screenshots and
accompanying callouts will familiarize you with some of the main screens and key fields mentioned in
this course.
Path: People > [Load Employee] > Personal > Contact Information
You can find basic information about an employee, including their name, phone number(s), and
address(es) in the Contact Information section.
You will find private information such as SSN/SIN/National ID, Gender, and Birth Date in the Confidential
Information section.
Path: People > [Load Employee] > Employment > Employment, Compensation and Policy Settings >
Employment Status
Click the Employment Status tab to find employment-specific information such as work Status, Effective
Dates, Pay Type, Pay Class, and Pay Group in the header. Click the arrow to the left of the header to
expand it and view specifics in the General, Compensation and Hours, and Policies and Groups sections.
Path: People > [Load Employee] > Employment > Employment, Compensation and Policy Settings >
Key Information
View work-specific information, such as Hire Date and First Worked Date in the Key Information tab of
Employment, Compensation, and Policy Settings.
Other sections available in an HR Record include those shown above. This includes the Forms section,
where you will access many of the forms that you’ll use to submit changes. We’ll take a look at several
of these shortly.
For detailed information about the fields found on employee HR records and the New Hire form, see
the HR Admin Guide.
• Address Form
• Position and Compensation Form
There is a comment section available when filling out forms. Comments can be viewed in the form or in
the Form Submission History. The comment can also be added to the employee’s file if the
Add Comment to employee’s file checkbox is selected.
Click the envelope icon in the Application Container to open the Message Center. If you have unread
messages, a red badge appears alongside this icon, indicating the number of messages waiting.
The Message Center is similar to an email inbox. A list of all your messages displays within the main
workspace. Each message in your inbox is sorted automatically into one of four message types:
• Messages – A written message from another employee at your organization; this may be a
personal message or a broadcast message
• Reports – When you run a report in Dayforce, the report is delivered to the Message Center
• Notifications –Updates that let you know when a form has been approved or changes have
been made as a result of a form submission
• Actions – Indicate a form submission that requires a response from you
Select one of these categories from the left panel to filter the messages in your inbox. Click the Refresh
icon to check for any messages that have arrived since the page was loaded.
The Inbox shows the icon indicating the message type, the subject, and date of the message. Click the
message subject to read the message.
The message window displays the message content, sender, and date of the message. Click Delete to
erase the message entirely after reading. To close the message but keep it in the inbox as a read
message, simply close the window.
Kevin Kohler, the plant manager, has submitted the Request Leave of Absence form on behalf of
employee Angela Reid. The form has now arrived in the Message Center for your approval.
Form approval requests are categorized under the Actions message type. Click the message to view the
details of the request.
Request Summary
The first section of the request summarizes its most important details, including:
• The subject of the request
• The person who submitted the form
• The date and time at which the form was submitted
• Any notes describing the form or required actions
Form Details
The next section of the request shows a summary of the form that was submitted. You can review the
details of the request or modify them as needed.
Response
Use the buttons in the Response section to either Accept or Reject the submitted changes. You can also
include a response comment, if applicable.
When a form is accepted, the approval is saved and the workflow continues. Depending on the
workflow, the changes may be entered into the HR record immediately or sent to others for additional
approvals. When a form is rejected, the workflow terminates.
In the case of the Request Leave of Absence form used by XYZ Company, the form needs to be approved
by the HR Administrator. Click Accept to approve the form and the status changes to the employee’s HR
record.
History
The History section summarizes all form actions and responses to date for your review. For example, if a
form requires multiple levels of approval, you can check the history to ensure that those approvals have
been recorded before proceeding with your own approval.
A list of the most recently-received form actions requiring your response appears within this tab. You
can see the name of the employee that submitted the form, the name of the form submitted, and the
submission date at-a-glance. You can also click Accept or Reject to respond to the approval request
directly from this screen.
Click the form name to see the form details and to provide a response comment before making an
approval decision. Click View all actions in Message Center to open the Message Center and view the
requests there instead.
• Angela Reid was injured and needs to go on Short Term Disability to recover. Her Manager,
Kevin Kohler, submitted the request on her behalf. Review the details and approve the Request
Leave of Absence form for Angela Reid.
• Gary Taylor moved and has updated his address. Review the changes to Gary Taylor’s HR record.
No approval is required.
Solution:
Manage Form Submissions:
Path: Messages
Respond to the Request Leave of Absence submission:
1. Click the Request Leave of Absence: Angela Reid action message from Kevin Kohler.
2. Review the following details for the Request Leave of Absence form:
• The Status is set to STD.
• The Reason is set to Illness/Injury.
• The Start and Estimated Return dates.
3. Click Accept to approve the changes. Your approval is saved and the message no longer appears
in the Message Center.
If this form was completed by the employee, it could require approval by another level. However, in this
case, approval is not required because the HR Administrator generated the request. Upon submission,
the HR Administrator will receive a message in the Message Center confirming the change. The
workflow could also include sending a notification to the affected employee’s manager and the
employee.
In this example, the notification goes to the HR Administrator, Katie Nash, and the affected employee,
Jessica Bellow.
Jessica Parker has notified you that she was married earlier this month. Her name has changed, and she
has provided you a copy of her marriage certificate. Update Jessica’s HR record accordingly and attach
the marriage certificate.
Details:
• Date of Marriage: 1st of the current month
• New Last Name: Bellow
• Comment: Marriage Certificate copy received.
• Check the Message Center to verify that the notification was sent to Jessica Bellow.
Solution:
Complete the Name and Marital Status form:
Path: People > [Load Jessica Parker] > Forms > Personal Information > Name and Marital Status
1. On the Name and Marital Status form, verify that the First Name field shows Jessica.
2. In the Last Name field, type “Bellow”.
3. In the Maiden Name field, type “Parker”.
• It may take some time for the update to appear in the HR record, as you must wait for the
workflow attached to the form to finish processing.
• The Name and Marital Status form changes are only made to Jessica’s HR record information
and will not impact her taxes. To change her marital status for her taxes, additional tax forms
(i.e. W-4, TD1) must be completed.
Address Changes
Path: People > [Load Employee Record] > Forms > Personal Information > Address
When an employee moves or tells you they will be moving as of a certain date, you can record their new
address using the Address Form. The employee may also be able to complete and submit the Address
Form themselves, depending on your configuration.
The form displays their current address; you can record new addresses by clicking Add, selecting a Type,
and recording the address.
You can specify when the employee is moving to their new address in the Start Date field on the form.
This is one of the more important updates you can make to an employee’s personal details because
Dayforce Payroll uses an employee’s Primary Residence address to determine what taxes they pay.
Select the Payroll Mailing checkbox to indicate that this address can be used to send payroll-related
information such as paystubs or year-end tax statements to employees.
An employee can have multiple addresses, each with a different Type, such as mailing and secondary,
but they can only have one active Primary Residence address at a time. Whenever you create a new
address with Primary Residence selected as the Type, ensure that an End Date is added to the existing
Primary Residence address. The end date should be the day before the Start Date for the new Primary
Residence address.
You can select either Today, Tomorrow, or As of [and then type or select a date].
Most of the changes you record are going to be in the future, or ‘future dated,’ because you will likely be
informed about raises, promotions, and transfers before they take effect. We will analyze the impact of
future dated changes later in the course when we learn about editing employee information directly in
People. For now, just be aware that although you can submit multiple change forms for an employee,
each with their own effective date, it is a best practice to only have one future dated change pending at
any given time for an employee.
This means that if you submit a Position and Compensation Change Form on December 6th to be
effective January 1st, it would not be advisable to submit another Position and Compensation Change
Form later on December 20th, to be effective January 15th.
Below the effective date, the form is broken into 5 sections:
• Work Assignment
• Manager Assignment
• Pay and Rates
• Compensation Changes
• Onboarding
Work Assignment
The Work Assignment section contains two mandatory fields that dictate where the employee works
and what position they fill.
When you first open the form, these fields are pre-populated with the employee’s current location and
position. If these are not changing, you do not need to update this section.
To transfer the employee to a new location and/or new position, select an appropriate value from the
Location or Position Title lists. Optionally, you can also provide a Reason for the change.
An employee’s Location and Position Title are linked. If the Position Title you are looking for does not
display, it is not available at the selected Location. Clear the Location list and then try again.
Manager Assignment
In the Manager Assignment section, you can see the manager currently assigned to the employee, as
well as the Assignment Method used to make the association. If needed, you can override the existing
manager assignment by selecting a Direct Manager.
For additional information on manager assignments and other aspects of your organization, see the
Defining Management Structure course in the Ceridian Education Center.
In the Pay and Rates section, you can switch an employee’s Pay Type (hourly or salaried), Pay Class
(part-time or full-time), and record details around the number of hours the employee typically works on
a weekly, daily, and semi-monthly basis.
These details on typical work hours may be used by some of the gross pay rules that calculate overtime
and premiums. Whether or not they are used depends on how Dayforce has been configured for your
organization, but the Normal Weekly Hours and Average Daily Hours are mandatory fields and need to
contain an estimate.
When the Work Assignment section of the form is completed, the information from the Pay Type, Pay
Class, Normal Weekly Hours, and Average Daily Hours fields may be removed. You should always
review the Pay and Rates section after updating the Work Assignment section and must complete
these fields again if they have been cleared.
Compensation Changes
In the Compensation Changes section of the form, you can record a rate change for the employee by
selecting either Change Total or Change by Increment. When you choose to record a rate change total,
you only need to select a reason from the available options and update the amount. When you record a
rate change by increment, you need to select a reason from the available options, a change type (a
dollar amount or a percentage), and finally the amount of the rate change.
Change Type can be an additional dollar figure per hour if you choose $ Amount or an additional
percentage if you choose % Amount.
The Compensation Timeline and Peer Comparison graphs show illustrations of the employee’s
compensation based on the data you entered to help you stay informed.
Onboarding
In the Onboarding section, you can assign the employee’s onboarding policy. This policy allows you to
customize the employee onboarding process to suit their role in the organization.
Once you are finished recording all the employee’s new details, use the Comment field at the bottom of
the page to add comments to the employee’s file as needed, and then submit the form.
Great news, Jessica Bellow is being promoted to Maintenance Supervisor! Her hourly rate is increasing
by $5.00. Update Jessica’s HR Record using the Position and Compensation Change form.
Details:
• Effective date: 4 weeks from today’s date
• Location: Latrobe Maintenance
• Position: Maintenance Supervisor
• Reason: Promotion
• Compensation Increase: $5.00
Solution:
Complete the Position and Compensation Change form:
Path: People > [Load Jessica Bellow] > Forms > Employment Information
1. Click the Position and Compensation Change form.
2. Click the As of option.
3. In the Effective Date field, enter four weeks from today’s date.
Once you have submitted a few forms, you can review the history of those submitted forms through a
feature called the Form Submissions. Dayforce saves a copy of the forms that you have completed for
an employee in this section of their employee information in People.
5. If the Position and Compensation Change form does not display in the list, click Refresh.
6. For the Position and Compensation Change form, click View Details.
7. Review her Position Title and Compensation Change.
8. Click Close.
The combination of an employee’s work location and position is referred to as a Work Assignment. If an
employee is qualified to work in more than one position or location, multiple work assignments must be
added to their HR record.
You’ve already updated an employee’s work assignment by using the Position and Compensation
Change form. Now let’s look at how to directly add or update work assignment information for an
employee within Work Assignments.
In the above example, the HR record contains one work assignment – a Material Handler in Latrobe
Assembly 1. Click Add to add an additional work assignment to the HR record.
An employee must always have one and only one Primary work assignment, which is the employee’s
main assignment. This is indicated by the Primary checkbox. This section discusses adding additional
(non-primary) work assignments for an employee. If you want to change the employee’s Primary work
assignment, use the Position and Compensation Change form.
A Position Title and Location must be added for the new work assignment. You may notice that in some
cases, the same position is available at multiple locations. For example, the Maintenance Machinist
position is available at both the Latrobe and Alliston plants.
You must also add an Effective From date – employees cannot be scheduled for or record time toward a
work assignment until the effective date.
If you need to record that an employee can no longer be scheduled to one of their work assignments,
specify the date the work assignment ends in its Effective To field. For example, an employee may be
assigned to a secondary work assignment during busy periods of the year or as a temporary measure
until additional staff is hired.
Now that you have added a new work assignment, it doesn’t mean the employee has to stop working at
the first one; having multiple work assignments means you have the option of scheduling the employee
to work at either.
When adding an additional work assignment, you are also able to add a rate to that work assignment.
This tells Dayforce to apply the rate listed on the Work Assignment page instead of the normal rate they
would earn working in their primary work assignment. For example, an organization may add $0.50
incentive to an employee’s hourly rate for helping out in another department.
There are several other fields available for each work assignment that are used with more advanced
features of Dayforce and are not covered in this course.
The panels in Employment, Compensation and Policy Settings also include many other fields which are
used to assign information to employee HR records. For example, the Compensation panel can be used
to define an employee’s rate or average daily hours.
The Policies and Groups panel can be used to assign employees to various policies or groups.
We need to consider a status change as a change to any of these fields, even if the employment status
does not change because Dayforce applies the value of all the fields on the specified effective date.
When you open the Employment, Compensation and Policy Settings or Work Assignments screen in
People, it will display the current information based on today’s date, as well as any future-dated
changes that have been entered.
When viewing the current state of the HR record, if there is an Effective To date, as in the example
above, that indicates that the employee has at least one future-dated change.
To display a historical view of changes made to items in the Employment Status or Work Assignments
screen, click the All button. This view includes all historical entries entered in this screen, including
changes that took effect in the past.
A list of entries for each change made to the Status screen displays. Use the Reason and Effective dates
to help you narrow down which status you want to view.
Audit
The application tracks historical changes made to employee records in People. There are two methods
of auditing the employee record:
• Independently audit items found in the Employment > Employment, Compensation and Policy
Settings and Work > Work Assignments screens.
• View a centralized list of changes made to the employee record, by user, through the Audit
screen.
Click the Audit button at the top of the screen. An indicator displays next to the item being audited and
a list of changes, including what was changed and when, display in a dialog box. Since there are no
individual records found in the Key Information tab of Employment, Compensation, and Policy Settings,
no indicator displays in that tab.
The left side of the box lists each user who made a change to the record and the date and time it was
made. The right side displays the details about the entry selected from the left panel.
To close the Audit dialog box, click the X.
The filter panel allows you to search for audit records by the action taken, who perform the action, the
date the change was made, and what section of the employee record was modified.
Each change, creation, or deletion of the record displays as an audit entry below the filter panel. Each
entry displays the name of the user who made the change and the date and time it was made. Click to
expand the entry to view its details.
When you’re done auditing, click Profile at the top left of the screen to return to the previous screen
you were in.
Demonstration:
Watch as your instructor audits Elizabeth Smith’s employee record.
Audit Elizabeth’s Work Assignments:
Path: People > [Load Elizabeth Smith] > Work > Work Assignments
1. Click the Assembly 1 Material Handler Position.
2. Click Audit at the top of the screen.
3. View the audit details. The left panel shows that the SysAdmin user created this item on
10/2/2013 at 5:42 PM.
10. Click to expand the item that was created today by Katie Nash.
11. View the audit details.
12. Click Profile to return to the previous screen in the employee record.
Future-Dated Changes
As you work with Dayforce, you’ll notice that the effective dates for most of your changes are ‘future-
dated’ changes, meaning they do not take effect as soon as you enter them in the record.
For example, when we submitted the Position and Compensation Change form for Jessica Bellow’s
upcoming promotion to Maintenance Supervisor, Dayforce created a new Employment Status record
that will not take effect for four weeks. Her current Employment Status record was also end dated for
one day before the new one takes effect. This ensures Jessica can still be scheduled for her current
position as a Maintenance Machinist, and paid accordingly, right up to the start of their new position.
It’s important that you are aware of an employee’s future dated change, especially if additional changes
need to be applied to her record on different effective dates. Let’s look at an example.
To add the new shift rotation, click Add from the Employment, Compensation and Policy Settings
screen. An exact copy of her future dated change was created as a starting point; this includes her new
salary.
Since this change in her shift rotation will only take effect from this coming Monday through one day
before she starts her new position, we need to set the Effective dates to encompass that timeframe,
apply the new Shift Rotation, and also adjust her Base Rate to match her current rate.
This ensures she is still paid her current rate up until her promotion takes effect. At that point, her pay
rate will increase by $5.00 per hour and she will return to the Night shift rotation.
It is best practice to understand how Dayforce handles future-dated changes, and also to review the
Employment Status or Work Assignments history prior to recording any such changes. This is especially
true when you have to enact multiple changes with overlapping time periods.
Solution:
Update an HR Record with multiple changes:
Path: People > [Load Jessica Bellow] > Employment > Employment, Compensation, and Policy Settings
> Employment Status
1. Click Add.
2. In the Effective From field, enter Monday’s date.
3. In the Effective To field, enter one day before promotion takes effect (four weeks from today’s
date, minus one day).
4. In the Base Rate field, type “14.20”.
5. From the Shift Rotation list, select Morning.
6. Click Save.
7. Verify that starting Monday, Jessica has a Base Rate of $14.20 and is on the Morning Shift
Rotation.
8. Verify that starting one month from today, Jessica has a Base Rate of $19.20 and is on the Night
Shift Rotation.
Notes
Path: People > [Load Employee Record] > Overview > Notes
Notes are where Employee’s submitted files and comments are presented as a flyout. You can access it
from the Overview screen of the HR record. All comments and related documents are logged in the
employee profile.
Click Notes to open the Notes flyout on the right-hand side of the screen.
To start the note creation process, click in the ‘Write a note…’ field. Enter a Comment to describe the
note. If desired, you can also add a Title that will display in bold text when the note is posted, and an
Associated Date for reference purposes. This can be used to associate a note with past- or future-dated
events. To upload a supporting file, click Add File(s) ( ).
The Upload Files window displays where you can attach the files.
Before you select any files, you need to specify a Document Type. Document types define access
authorizations, role privileges, and security group restrictions, which ultimately control who can view
the file. The Document Type list shows all the document types available for your organization, and you
must select the appropriate document type, given the document's purpose and security settings.
Next, click Add File(s) to select the documents you want to add to the comment. You can associate as
many documents as necessary. DOC, DOCX, PDF, HTML, and HTM file types can be selected, and the
maximum file size is 20MB. Click Upload to finish adding the file(s) to the comment.
Once the note is ready, click Post.
Solution:
Update an employee file:
Path: People > [Load Richard Walker] > Overview
1. Click Notes.
2. Click in the Write a note… field.
3. In the Title field, type “First Aid Certificate”.
4. In the Comment field, type, “Course completed on [current month] 1, [current year].”
For example, the rules can indicate that any hourly full-time employees get assigned Normal Weekly
Hours of 40.
These rules are always applied. This means that whenever an employee’s information matches the
qualifiers of an employee data mapping rule, Dayforce applies the rule. This can mean after completing
a New Hire Form or any of the change forms, or making changes to employee information directly in
People, any applicable mapping rule will be applied.
Solution:
Update an HR Record and trigger data mapping rules
Path: People > [Load Steve Boye] > Employment > Employment, Compensation and Policy Settings >
Employment Status
1. Review and take note of Steve’s Shift Trading Policy and Overtime Group in Employment Status
tab.
2. Click Add.
3. Verify that the Effective From date is set to today’s date.
4. From the Pay Class list, click FT.
5. From the Reason list, click Promotion.
6. Click Save.
When an employee is assigned to manage a location within People > Work > Management
Assignments > Managed Locations, the location assignment is also updated within User > Location
Access.
Solution:
Add a managed location:
Path: People > [Load Janice Thompson] > Work > Management Assignments
1. In the Managed Locations section, click Add.
2. From the Managed Location list, click Alliston Mixing.
3. Verify that the Effective From date is set to today.
4. Verify that the Authority Type is set to Manager.
5. Click Save. Notice the Managed Employees list updates to show the employees of the Managed
Location.
Security Settings
Path: People > [Load Employee Record] > Security Settings > Log In
Although some, or all, of these tasks may be performed by your organization’s IT department, it is still
helpful to understand how access is controlled. Everyone who accesses Dayforce needs a user account
that is approved and unlocked.
Dayforce user accounts are similar to others you’ve probably worked with – they have a unique user
name and a password that people need to provide when they log in. Depending on the company’s
policies, the password may need to be reset at regular intervals.
User accounts can be locked after a number of failed login attempts, so knowing how to unlock them is
important. As an HR Administrator, you can reset an employee’s password within their HR record.
Navigate to the path above, enter and confirm a new password, and then click Save to make the change.
When the user logs in to Dayforce after the reset, they will be required to set a different password.
The account will automatically be unlocked once the user logs into the account with the new reset
password.
Solution:
Reset a Password:
Path: People > [Load Tim Brown] > Security Settings > Log In Security
1. In the New Password field, type “xyz123”.
2. In the Confirm your password field, re-type “xyz123”.
3. Click Save.
Hire Employees
Once your organization is live with Dayforce, any additional employees that you hire must be added
using the New Hire form.
• You can also record the employee’s emergency contacts on the form, although this is not
required.
• A separate New Hire w/Contract form is available for contract employees.
User Credentials
The User Credentials section of the New Hire Form is where you can define the new hire’s visibility to
specific options within Dayforce.
In the User Name field, if it is displayed, you specify a unique user name for the new hire. Often
Dayforce has been configured to automatically generate user names for new hires, in which case, it does
not display the User Name field.
The other fields define the new hire’s access:
• Role: This list is pre-populated with a set of ‘Roles’ for you to pick from. Each role provides
access to different features and different amounts of employee information. If they are named
appropriately and descriptive, it should be apparent which to pick for your new hire.
For example, an organization has the following roles set up: ‘Employee’, ‘Manager’, ‘Payroll
Administrator’, and ‘Candidate’. Each grant the new hire the ability to see and do different
things within Dayforce. If you were hiring a sales associate, you would select the Employee role;
but if you were hiring a store manager for a new location, you would select the Manager role
and then give them visibility to location they will manage through the Location Visibility list.
• Location Visibility: Determines the areas of your organization the new hire can see. This isn’t
relevant for employees who will only be working with their own information, such as viewing
their own schedule, trading shifts, and requesting time away from work for themselves.
But for managerial or supervisory positions where they need to work with a set of employees,
such as creating the schedule for a department, approving all the vacation requests for a store,
or reviewing and approving pay for an entire region, you need to select an ‘organizational unit’
from the Location Visibility drop-down list that best represents their needs.
Dayforce lists every site, such as all your company’s stores and every department as options; it
also lists other organizational units, such as districts or regions which may have been configured.
The organizational units help to form a hierarchy or org chart and can be assigned to a new hire
to manage. For example, if there are a dozen stores, each with five departments in the East
region, selecting East from the drop-down means the new hire has access to the data from any
of those dozen stores. What you select will depend on who you are hiring.
So, for a store manager, you would select the store they manage. For a department manager
who only schedules the employees in one department, select that department. For an executive
who can see everyone, select Corporate.
• Send First Time Access Email: Option to automatically send a welcome email to the employee at
the address listed in the Email field.
• First Time Access Email Template: If you select the above option, select a template for the
welcome email from this list.
The settings on System Admin > Client Properties > Employee > Login Algorithm determines how user
names are generated. If set to User defined, the User Credential fields can be used to set the User
Name, Role and Location Visibility. In addition, the submitter’s assigned role must be granted access
to the User Credentials fields through HR Admin > New Hire Role Assignment > Role Access.
After you complete the form, click Submit. Dayforce either sends a copy to other people in your
organization for approval if it has been set up to do so, or immediately saves this information, creating a
new ‘HR record’ in People for the new hire.
Solution:
Hire an Employee:
Path: People > Action > Onboarding > New Hire
1. From within the Pay Group section, click USA from the Pay Group list.
2. From within the Personal Details section, type “Matilda” in the First Name field.
3. In the Last Name field, type “Ridian”.
4. From the Gender list, click Female.
5. From the Marital Status list, click Single.
6. In the SSN/SIN field, type “275468564”.
7. In the Birth Date field, type “5/9/1970”.
8. From the Language list, click English (US).
9. In the Hire Date field, type or select next Monday’s date.
10. From within the Address section, type “15 Terry Way” in the Address Line 1 field.
11. In the City field, type “Latrobe”.
12. In the Zip/Postal Code field, type “15650”.
13. In the County field, type “Westmoreland”.
14. From the Country list, click United States of America.
17. From within the Location and Position section, click Latrobe Assembly 1 from the Location list.
18. From the Position Title list, click Assembly 1 Material Handler.
19. From within the Status and Compensation section, click Probation from the Status list.
20. From the Pay Type list, click Hourly (Non-Exempt).
21. From the Pay Class list, click FT.
22. In the Weekly Hours field, type “40”.
23. In the Base Rate field, type “14.50”.
24. From within the User Credentials section, click Associate from the Role list.
25. Click Submit.
Terminate Employees
Terminating employees is another common HR task that is completed in Dayforce by filling out and
submitting a form. ‘Termination’ in Dayforce refers to when an employee leaves your organization for
any reason.
When employees leave your organization, you must complete the Terminate an Employee Form so that
they are not available to be scheduled past their termination date or paid past their last pay date. Like
any other form, Dayforce may route this form to others in your organization for approval but you do not
need to track this process or request their approval – it is done automatically.
Completing the Terminate an Employee Form also tells Dayforce to:
• lock out the employee’s user account or reduce their access to application features
• remove the employee from any shifts scheduled after the termination date
• cancel any time away from work requests after the termination date
• prevent time from being entered in the timesheet for the employee after the termination date
You can set the termination date as a future date if an employee has given notice of their departure but
is still working at your organization for a period of time. You can also indicate whether the employee can
be rehired by selecting an option from the Eligible for rehire list, but this is only for tracking purposes.
Dayforce does not stop an employee from being rehired even if ‘No’ were selected from the list.
• Your organization may track several different types of terminations, such as Terminated Quit,
Terminated With Cause, and Terminated Laid Off, in which case you would select the
appropriate option from the Status drop-down list. Other areas of Dayforce may treat
employees differently depending on their status.
• If the employee is set to auto-pay, the last day for which the employee is paid should be
specified in the Last Pay Date field.
• If the employee is not set to auto-pay, the Last Pay Date field should specify the last day of the
employee’s last pay period, or a future date (if you are planning on paying the employee past
their last day). If the Last Pay Date is prior to the Pay Run that you require the employee to
appear in, the terminated employee can be manually added to the pay run when required.
• Is Terminated Role – provides employees with limited access to required features of Dayforce
after they have been terminated. For example, if employees need to access their historical
earnings statements and year-end tax forms after their termination, only these features and
authorizations should be assigned to the termination role.
Solution:
Terminate an employee:
Path: People > [Load Alexia Dow] > Forms > Employment Information > Terminate an Employee
1. In the Termination Date field, type or select next Friday’s date.
2. From the Status list, click Terminated.
3. From the Reason list, click Return to School.
4. From the Eligible for rehire list, click Yes.
5. Click Submit.
Rehire Employees
Path: People > Action > Onboarding > Rehire
Dayforce retains all the employee information of terminated employees so if you need to rehire a
terminated employee, you can review their information, including if they were flagged as eligible for
rehire.
When searching for the terminated employee in People, add ‘Terminated’ to the Status filter.
To rehire the employee, use the Rehire Form and provide their SSN/SIN in the Search For Employee
section:
If Dayforce finds the employee, it auto-populates all the most recent information available about the
employee on the form (which is similar to the New Hire Form).
Solution:
Rehire an employee:
Path: People > Action > Onboarding > Rehire
1. In the SSN/SIN field, type “555555556”.
2. Click Search. The form will populate with Nancy’s previous information.
3. From within the Location and Position section, click Latrobe Maintenance from the Location
list.
4. From the Position Title list, click Maintenance Supervisor.
5. From within the Status and Compensation section, click Active from the Status list.
6. In the Base Rate field, type “33.70”.
7. In the User Credentials section, click Manager from the Role list.
8. From the Location Visibility list, click Latrobe Maintenance.
9. Click Submit.
Review Nancy’s HR record to verify that the updates have been made:
Path: People
1. In the Name filter field, type “Nancy”.
2. Click Apply Filter.
4. Click Employment.
5. Click Employment, Compensation and Policy Settings.
6. From within the Employment Status tab, verify that Nancy’s Employment Status and Reason
have been updated.
HR Reports
Path: People > Reports
There are many helpful HR reports available within Dayforce. We will discuss several of these reports in this
section, but this is by no means an exhaustive list of all reports available.
For a complete list of reports, refer to the Fixed Format Reporting Guide.
Below are samples of the reports. However, the output can vary according to report options selected.
Ad hoc Reports
In addition to the fixed-format reports mentioned above, the report library contains templates and
custom reports that you have access to as well. Use these to preview reports before you run them to
see a sample of the records returned.
Employee Listing by Manager The Employee Listing by Manager report uses the HR Profile - As
Report of Date topic to display a list of active employees with details
about their current employment and work. The records are
grouped by manager.
New Hires Report The New Hires report allows you to quickly see a list of all new
hire employees grouped by location hired between a set of
selected dates. The New Hires report is especially helpful if your
state or province requires you to report newly hired employees.
Terminated Employees by The Terminated Employees by Location report uses the HR Profile
Location Report topic to display details for employees with a terminated
employment status, with the records listed by location.