TEAMMATE+ QUICK GUIDE

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2.1 Global Risk Annual Audit Plan

Assessment
At the Beginning of the year, the Administrator will create an Audit Plan.

The Global Risk Assessment Area is the main access area for your Risk assessments.
From here, you can open existing assessments, view/edit assessment properties, create
an assessment, and perform administrative functions.

Risk Assessment for Individual Assignments

1.Navigate to Main Menu> Global Risk Assessment
2.Open the relevant Global Risk Assessment e.g. 2022/2023 Financial Audit Global Risk
Assessment
3.Select the Client (Use Search Option)
4.For the specific client obtain the Global Risks Scores and update
Click on the 3 Dots
Select TeamStore
Select Risk Scoring Metric
Search the Client Again on the TeamStore
Check the Box
Click Insert (N.B Click Insert Once; if you insert twice, delete using the 3 Dots)
Close TeamStore
Go back to the Client on Dimension and populate the Scores (MRPS)
Click on Save
Close the Scoring Window
Move the Toggle from Not Scored to Scored (The Score Update and the Color changes
depending on Risk Rating (High=Red, Medium=Amber and Low=Green)

5.Select/Check the Yes box under the Scope Column

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NB: You choose yes to signify that this will form part of your audit assignment for the year
Creating an Audit assignment
1.Create audit assignment at Global risk assessment level.
2.Select the Client
2.Add Audit Assignment either at the entity level by clicking on the three dots or at the
Global Risk Assessment ribbon
3.The Add Audit Assignment window will pop up Populate the assignment code,
assignment name, select the relevant annual audit plan (the Audit Plan picks automatically)
and then select the audit assignment template on the RIGHT and not the LEFT and save
(Explain implication of Adding Template on the Right and on the Left)
4.Click on Save and Exit using the 3 back arrows
4.The audit assignment is now added; an Icon with an arrow appears on the Client

2.2 Annual Audit Annual Audit Plan

Planning Contains a listing of all audit assignments that will be performed during the Financial Year.

Audit Planning in TM+ involves two activities I.e

Capacity Planning and Scheduling

Capacity Planning
This is Planning Based on Roles. Determine the Roles required for the audit assignment
and then allocate time for each cadre/role.

Selecting the Capacity Planning tab. You have 2areas to focus on:
• Audit Assignment: Assignment you have planned in your audit plan.
• Other Activities: this comes from Time Tracking where you can put your time
categories and allocate them in your Audit Plan.
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Capacity planning
1.Open existing annual plan>Go to capacity planning>
2.Expand Audit Assignment and Select the respective audit assignment (Client) and update
the estimated start and end dates.
3.Populate the Estimated Time depending on the Global Risk Rating using the Approved
Client Effort Guide
4.From capacity planning ribbon add all the roles/Grades that will be involved in the Audit
Assignment (AG, DAG, DA, DDA, PA,SA,AA I,AA I,R&P etc)
Select Audit Assignment/Client
Click on Role
Select Roles on Page 1 and Click GET
Select Roles on Page 2 and Click GET
5.Allocate each Role/Grade the estimated hours as per the Approved Client Effort Guide
(AG to DDA and R&P, share remaining hours equally to Team Members)
The hours are populated on the Annual Column
The unallocated hours will be zero after full allocation to the various Roles/Grades is done.
2.3 Scheduling Scheduling
The Audit Plan Scheduling Ribbon allows you to manage the scheduling attributes of an
Audit Plan:

1.On Main Menu, Select Annual Audit Plan and go to the scheduling ribbon
2.Select the relevant annual audit plan
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3.Expand Audit Assignment

4.Select the Client (If the Client does not appear, clear all the filters and using the filter by
audit assignment to search (Apply Filter)
5. Update the scheduled start and scheduled end dates (Depending on when you want to
start and finish the assignment).
6.Add Team Members
Select the Audit Assignment/Client
On the Scheduling Ribbon, Click on User
Search and Select the User by Name on the Users Window
Click on GET
7.Populate Scheduled Start and Scheduled End for each Team Member depending on
when they will be involved in the assignment (e.g., the last day for the AG)
8.Allocate the time (Scheduled Time) for each resource
After allocating time, Click on Save.

Assignment Gantt
1.To view the schedule as a Gantt chart of a specific audit assignment
2.Main Menu, Select Annual Audit Plan
3.Select the Audit Plan
4.Expand Audit Assignment
5.Select the Audit Assignment/Client
6.Set the perspective to audit assignment or Resource Assignment.
7.Set the frequency as either Annually, Monthly, or Weekly.
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8.Click on Gantt

Scheduling for Other Activity

1.Go to scheduling and select the other activity below the Audit Assignment cabinet
2.For each activity e.g. Annual leave add user and scheduled start and end date
3. If you wish to view the scheduled time for the user for both the Audit assignment and
Other activity change the perspective etc. Resource Assignment and click Gnatt chart

3.1 User interface

• Go to the taxonomy/main menu and open audit assignment
• Select the preferred assignment and open or double click.

Overview of the ribbons under audit assignment

i. Open -Click on open to open an Audit Assignment. You can also double-click an
Assignment to open it.
ii. Exit: Exits the Assignment and returns you to the Audit Assignment. Exiting the
Assignment saves the exact view you were viewing as well as any selected filters.
iii. Save: Saves any changes you have made. It is not always necessary, as changes
will automatically save when you click anywhere on the page, or navigate to
another tab
iv. Form View or Tab View: The assignment is on ‘Form view’ by default. This tab
allows you to open in ‘Tab view’ when your current view is set to ‘Form View’ or v.v.
v. Dimensions-Refers to the OAG audit universe
vi. Perspective-This is your view of your data within the Assignment. It controls what
data will display on the screen as well as the data that is displayed in the column.
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To change the perspective, you go to the drop-down button and select preferred
perspective.
vii. Home: Closes this area and redirects you to the Dashboard Home Page.
viii. Insert Ribbon is where all new items are either added (in the Add area) or brought
in from TeamStore (in the Get area)
ix. Edit Ribbon- allows users with access to edit some objects in an Assignment -
Move objects up and down
x. Document Request: Opens the Document Request page for the selected
Assignment.
xi. Profile: Opens the Assignment page for the selected Assignment. You can edit the
details of your audit assignment from here
xii. The Admin Ribbon -allows the Owners or Administrators to manage the
administration attributes of the audit assignment (Close an audit assignment, Re-
open an audit assignment)
xiii. Milestones: Opens the assignments phases where you populate the milestones.
xiv. Audit Report: Opens the Audit Report area within the assignment where you
generate various reports.
xv. Delete: Deletes the selected assignment in (Open and Re-Open state only) and
any data associated with it. Confirmation is required
3.2 Milestones Intro: This ribbon allows you to manage all the dates, costs and hours associated with an
Audit Assignment. You can also change the Audit Assignment state and the active audit
phase.
i. Open Audit Assignment
ii. Select ‘Milestones’ from the ribbon (at the top)
iii. Update estimated start and estimated end as well as scheduled start and scheduled
end dates (If necessary)
iv. Input the actual start & actual end dates, budgeted costs and actual costs
v. Mark active an audit phase to enable sign offs and reviews
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vi. Update the state to ‘In progress, Not started or Complete’ to activate the next phase
NB:
**Actual hours will be automatically updated from timesheets
**You must complete a phase to activate the next one. Once marked “Complete’ you can
revert to ‘In progress’ state to allow for edits.
3.3 Document Intro: This is an easy way to request for documents from the client and from colleagues
Requests within OAG
i. Open Audit Assignment
ii. Select Document Request on the ribbon (at the top)
iii. Add Document Request
iv. On the new document request, add a title and a description
v. Under tracking, ‘Add recipient’ for colleagues within OAG and ‘Get recipient’ for
external (Only one recipient per request)
vi. Insert the due date
vii. Under attachments include any templates or detailed list (If any)
viii. Click ‘Send Request’
ix. Once a response is received you will get an in-app notification and the actual
response in the ‘Response’ Dialogue box

NB: **Do not check the ‘Document Request Complete’ box, otherwise the email is received
blank by the recipient and the document request is received as expired. Clicking the box
also disables the request due date.
Once the requested documents have been received, the system automatically marks the
‘Document Request Complete’
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3.4 Assigning Assigning procedures to preparer

Preparers and
i. Highlight the procedure and click on the preparer column
Reviewers
ii. Option 1-Type the name of the preparer or
Option 2- Get a preparer by clicking on the three lines in that cell
Assigning procedures to reviewers
i. Highlight the procedure and click on the reviewer column
ii. Option 1-Type the name of the reviewer or
Option 2-Get a reviewer by clicking on the three lines in that cell
You can have multiple preparers/reviewers

3.5 Getting Option 1-Getting a procedure from teamstore

Procedures Highlight the component you are working on, then go to insert Ribbon and Get audit
procedure or click the three buttons, go to teamstore then add procedure

Option 2-Adding a procedure not in teamstore

Highlight the component you are working on, then go to insert Ribbon and ADD audit
procedure or click the three buttons, go to ADD then audit procedure
A window pops up of a new procedure, Rename and save it.

3.6 Properties of i. Audit Objective-Document your audit objective

the procedures ii. Audit Procedure Step-Outline the audit steps
iii. Record of Work Done-Document work done
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under form/tab iv. Workflow-Status of the procedure-either InProgress or complete. You also sign off
view navigator your procedure at the workflow
v. User Access-
vi. Reference-
vii. Security-
viii. Audit Trail-Shows a trail of those who have worked on the procedure

i. Highlight the procedure

3.7 Completing
ii. Click the arrows to open
audit
iii. A procedure window pops up which has
procedures
and signoff • Inbuilt objectives and audit procedure steps
• Record of work done steps where you document your audit work. It has a floating
tool bar that enables you to: -
a. Add workpaper
b. Create a link
c. Add an audit finding
d. Raise/add a coaching note
e. Add a table
f. Add an image

iv. Score card- Used by a reviewer to rate the quality of the work done
v. Workflow- -Status of the procedure-either InProgress or complete. Thats where you
also sign off your work
Also populate the due date and the reviewer due date
3.8 Adding
workpaper To add workpaper within a text field
i. Open the Tab View for the audit assignment
ii. Open the procedure/where to add WP.
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iii. Click Workpaper on the editing toolbar. The File Explorer opens.
iv. Locate and select the file to attach.
This creates a hyperlink to the workpaper within the text field and attaches it below the
procedure.

To upload a workpaper saved on your computer

Option 1
i. Select where the workpaper needs to be attached.
ii. Click Add Workpaper (ribbon with +) from the Add section of the Insert ribbon. Then
the Add Workpapers action panel opens.
iii. Drag and drop the file(s) into the gray area of the panel or click Browse to and select
the saved document(s).
*The document displays in the gray area while it is processing and then disappears when
the process is complete.
*Each attachment displays as a workpaper under the selected area
iv. Close the action panel.

Option 2
i. Select where the workpaper needs to be attached
ii. Click on three dots, select Add then workpaper (ribbon with +)
iii. Drag and drop the file(s) into the gray area of the panel or click ‘Browse to’ and select
the saved document(s)
The document displays in the gray area while it is processing and then disappears when
the process is complete.
Each attachment displays as a workpaper under the selected area
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iv. Close the action panel

To upload a workpaper from team store

Option 1
i. Select where the workpaper needs to be attached
ii. Click Add Workpaper (ribbon without +) from the Add section of the Insert ribbon.
Then the Team store action panel opens.
iii. Search for WP to be inserted
iv. Select then Insert
v. Close the action panel

Option 2
i. Select where the workpaper needs to be attached
ii. Click on three dots, select team store to open team store action panel
iii. Search for WP to be inserted
iv. Select then Insert
v. Close the action panel.

3.9 Working paper Why check out/check in?

preparation Helps manage workpapers for each Audit assignment
✓ Allows several TeamMate+ users to work on a document (edit/review) one at a time,
without overwriting changes from each other,
✓ To save previous versions,
✓ To track updates
✓ Discourages offline work
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To checkout, edit or replace and check in workpaper

i. In an audit assignment, display the Workpaper Perspective.
ii. For the desired workpaper, open the Tab View.
iii. From the default Document tab, click Check Out. The document is checked out to
you as displayed in the Checked out by column.
After Check-out, open, edit and then check-in the document.

i. To replace a workpaper, click Replace and select a file.

ii. To clear a check out and discard any changes, click Clear Check Out.
iii. To check in the document after making your edits, click Save.
iv. Add optional comments when prompted.
v. Click Save Check-In.
To edit MS Word, MS Excel or PDF working paper
i. Open workpaper from hyperlink or by using open button in the document tab (check
out should be active),
ii. Start typing, click yes on Teammate+ prompt to check out the document.
iii. After editing, click on team mate on tool bar
iv. Click check in to save changes
v. Close the document
vi. Comment on the check in box and save
*Any edits made to a document while it is checked out will not be visible to other users until
the document is checked in.
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3.10 Audit Findings Adding Audit Finding

i. Open Workpaper/procedure where the finding is to be added.

ii. To add on work paper, on teammate tab select and click audit finding, on audit
procedures open the procedure - under the record of work done on the floating tab
select and add finding.
iii. Complete the audit finding by filling in the required field as per the view navigator
• Criteria
• Finding/observation
• Effect/risk
• Issue summary (Explain that this is only relevant for reportable issues)
• Insert/Paste appendix where necessary – Has to be in word format.
• Issue impact
• Classification (Issue type, qualification......)
• Workflow status (This is where issue will be signed off by completed on the
dropdown)
iv. Audit trail will show details of all edits done on the issue

Recommendation

i. On addition of a new issue, a recommendation is automatically added for the issue.

ii. Edit recommendation title and add recommendation in reference to issue raised.
iii. Under recommendation classification select priority (immediate....) and indicated the
response due date and due dates under workflow. Further, on workflow status
dropdown select status.
iv. Under responsible person select get and tick/pick the relevant accounting officer
(recipient of the audit issue)
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Review of the Audit Finding

i. For reviewer to see all audit finding, change the perspective to audit findings
ii. Open the finding to be reviewed.
iii. Review the finding.
iv. Edit the various sections where necessary.
v. Under workflow dropdown select reviewed – Accepted

Notes.

• Audit findings reviewed and accepted should only be released after the Certificate is
signed by the AG
• On completing each issue, the state changes to read only and notification is sent to
the reviewer. To further edit the issue return it to in progress.

Review notes Adding review notes

3.10
i. Highlight the object where you want to add the review note.
ii. Select the Insert tab. Additionally, there is a review note icon in the ribbon of each
HTML text field that allows you to add a hyperlink to the review note in the spot where
the cursor is placed.
iii. Click Add review note on the ribbon.

Review notes properties

i. Review notes can be tied as references to other WPs or Audit procedures through
the use of Hyperlinks.
ii. Each review note has an author, the person who created the note.
iii. The author cannot be changed.
iv. Authors can Complete or Review.
v. A review note can have an unlimited number of recipients assigned
vi. Comments per note displayed in threaded discussion format are date-time order.
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Completing, sending, response and signoff

i. Enter a title in the review note title field.
ii. Enter the note in the comments field.
iii. Open the Workflow tab.
iv. Add a due date, and then update the Workflow State as required.
v. Open the Assignments section, and then click Get to assign additional recipient as
needed.
vi. After a review note is added, an icon displays next to the object where it was created.
Click the icon to view the individual review note. You may also use the review note
perspective to view all the coaching notes for the project or assessment.
3.11 Hyperlinks Intro: there are two ways to hyperlink.
Option I:
i. Open Audit Assignment
ii. Select Audit Execution Perspective
iii. Open an audit procedure
iv. Under record of work done, on the floating bar ‘copy link’
v. Go to the relevant WP and select ‘paste link’

NB: *This Hyperlink is two-way by default

Option II:
**Alternative Hyperlinking Method (Use of Hotkey):
i. Type hotkey # at record of work done section
ii. Select from system loaded suggested document /or type out the document for linking
next to the #
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NB: **Hotkey (#) hyperlinks to WP while ‘copy link’ hyperlinks to a specific section on
system / document
Sharable Link – this is an easier way to communicate and share review notes.
- From audit findings
i. Open audit assignment, highlight object to sign off
3.12 Sign offs
ii. From either detail Pane or the Form View display grid, update the state from
dropdown option
iii. Save by changing focus to another item

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4.1 Generating ▪ Audit queries
Reports ▪ Management letter
▪ Draft Audit Report
▪ Editing and renaming report

Procedure for Generating reports

➢ Open main menu and select audit
assignment
➢ Open the assignment (client)
➢ Select the Audit Report ribbon
➢ Select Generate audit report tab
➢ Select the appropriate reporting
template (Audit query, management
letter, DAR, Final report)
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➢ Click on Generate at the right-hand

top corner
Note: Before generating draft audit report,
go to audit assignment, select profile
ribbon, go to summary and select the
appropriate overall opinion.
Editing and renaming
➢ Click on the drop-down menu (two
arrows) at the generated report
➢ Rename the audit report as
appropriate
➢ To edit, select check-out option then
open the document for editing
➢ Check-in and close the document
after editing
4.2 ▪ System sharing/ unsharing
Sharing of
▪ Physical document sharing
reports to
Management
Steps in Sharing of Reports to Management
➢ While in the reporting tab, select the specific report to be shared
➢ Select assignment tab and select Get to navigate to the users and select the
accounting officer and click Get then close the user's menu.
➢ Assign the accounting officer role from the drop-down menu
➢ Check in the document then select share draft with client
Note: In case of physical document sharing, generate report and save it outside TeamMate
+ and share via email or print a copy.
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▪ Receiving management responses

4.3 Receiving
▪ Verification of responses
responses from
▪ Updating workflow status
Management

1. Receiving Responses from Management

➢ Update management response in respective audit findings
➢ Where the responses include documents, attach the documents.
➢ Update respective workflow status and insert auditors' comments and complete
classification section (retain, drop or KIV)
Note: Audit finding must be reviewed before you request for management responses
➢ Where an issue has been retained in classification section, populate issue
summary.

4.4 Closing the audit Closing assignment

assignment.
Steps of Closing the audit assignment
➢ Go to audit assignments
➢ Open admin ribbon
➢ Select clear all checkouts
➢ Click closed button (flag)
➢ In the dialogue box, click next
➢ Under options, uncheck all options and click next
➢ Under confirmation, click Accept
The status of the audit assignment will change to closed
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5.1 Audit Finding 1.Obtain the oversight committee reports/recommendations and input the
Tracking recommendations into Teammate+
(External
• Ensure Audit assignment is closed, and issues released to Audit finding tracking.
Reporting)
• From the main menu, Open Audit finding tracking, select the specific audit
assignment
• Expand the issue (+ button) and open form view (click on two arrows)
• Open form view navigator and Input management response to parliament and the
recommendation by parliament
2.Obtain the Management response/Treasury memorandum on the status of
implementation of recommendation
• Fill in the implementation status update and attach any document/evidence
• Finally update the workflow status (e.g., in progress/implemented/closed)
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Time Tracking
The Time Tracking feature allows users to track the time spent on assessments,
assignments, nonworking items, admin items, or holiday time.
Steps
Method 1 - Select Time Tracking from the Home Menu.
To create a new timesheet
1. Select Time Tracking from the Home Menu and the Time Tracking page displays.
2. Select a Timesheet date using the Previous and Next buttons at the top of the page.
3. Select the Time Category from the dropdown.
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4. Place your cursor and/or begin typing in the Title field to find the specific assignment or
Risk Assessment to charge time against.
a. For Risk Assessment, assignment, and Phase entries, placing the cursor in the Title field
displays your recent activity. Type to search.
b. For Nonworking, Admin, and Holiday categories, select the Title from the dropdown.
c. As you make selections from the Title field, they are added to your timesheet.
5. Enter time and comments in the fields provided, as needed. NB: Update Maximum of
40 hours per week, 8 hours per day
a. If activated, the Comments field is enabled by placing the cursor in a Time field, which
adds a date
stamp to comments entered.
b. Click the Show Comments: On/Off toggle switch to either display or hide comments.
6. Click Save.
7. Click Submit if your time entries are complete.
You can unsubmit before the timesheet is approved

Method 2-Entering time from the project area

1. Select Time Tracking on the Project ribbon and The Timesheet opens.
2.Use the Time Category dropdown and Title field to add an item to your timesheet.
a. For Risk Assessment, assignments, and Phase entries, placing the cursor in the Title
field displays your recent activity. Type to search.
b. For Nonworking, Admin, and Holiday categories, select the Title from the dropdown
c. As you make selections from the Title field, they are added to your timesheet.
3. Enter time and comments in fields, as needed.
4. Click Save.
5. Click Submit if your time entries are complete.
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Team Insights Team Insights Reports is a fully integrated reporting tool allowing users visibility into
Reports Teammate+ data. It helps to Report on audit trends, communicate your plan and report
Overview progress, as well pull detailed reports on your procedures, controls, and risks.

Report Grids: Display in an easy-to-read grid and can be exported to Excel. You can
configure the report to meet your needs by using the comprehensive set of filters, column
selection and conditional formatting
Report Dashboards: Graphical reports that display high-level information for Assessments

Getting a 1. From the Main Menu, open Team Insights Reports. The Reports page displays.
Report 2. Select a folder where you want the report to reside.
3. Click Get Report from the ribbon. The Get Report action panel displays.
4. Select the check box(es) for the report(s) to add to your folder.
5. Click Get in the panel. The panel closes and the reports display in the selected folder.
6. Click the Open Form View double arrows button next to the report Title to:
1. Enter the Title.
2. Enter a Description.
c. Properties: Select the Active checkbox to activate the report. Unselect the Active
checkbox to deactivate the report

To Run a 1. From the Main Menu, open Team Insights Reports. The Reports page displays.
Report 2. On the Reports page, select the report to run.
3. Click Run on the ribbon. The report opens in a new tab with the filter panel open. If
the report was modified and saved previously, the filter panel is not open.
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N/B- When a report is deactivated, run on the ribbon is disabled, so you are not able to run
a deactivated report.
4. Select the filters as needed, and then click Apply.
5. Make any other adjustments using the various formatting tools.
6. Click Save on the ribbon to save the report view. The next time you run the report,
all the filters and formatting you added will be applied.
7. Click Export to Excel to view the report data in Microsoft Excel. The report is
processed and sent to the queue. You will receive a notification to download once
completed.
Dash Report • Filter: Opens the filter panel so you may refine your results. Filters vary by report.
Options An asterisk denotes a required filter.
o Search is available on all category and name filters. Type the first few letters of the
item you want to filter on in the Search box.
o Entity filters display the Entity tree.
o Date filters have options available to filter on dates such as: On, After, Between,
This, Next, Last (days, weeks, months, quarters, years), and today.
▪ Today: Applies the filter based on the current date.
• Save: Saves the filters and other formatting you applied to your view.
• Export: Export everything you see on the page to Microsoft Excel or to an image.
When exporting to an image or to Excel, a dialog box opens to select export options.
When the export has completed, a notification will be displayed indicating that the
Excel file is ready to be opened
Dashboard Dashboards display 1 to 4 charts. Some of these charts have the option to change the Y-
Chart options Axis and the Chart Series.
• Axis Y: If available, select the Axis Y category for the chart.
• Series: If available, select the X series category to display on the chart.
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• Swap: Swap the Axis-Y with the Series selected.

• Export: Each chart can be exported individually to an Image or Excel file.
• Maximize: A chart can be maximized to take up the full Dashboard view.
• Resize chart: Position the mouse on the chart border to resize charts in the
Dashboard view.
• Hover over: Position the mouse on any area of the bar chart to see count details
per category.
• Drill through to data: Click on a bar portion to open a drill through grid showing bar
details. The drill through report can be formatted and exported to Excel, but not
saved.
• Drill through all: Click on the drill through icon on the top right of any chart to open
a drill through report all of data details on the chart.