Professional Documents
Culture Documents
UTS B.ING Fix
UTS B.ING Fix
Instruction
1. Complete your identity on the provided space
2. Read the instruction for test items intensively
3. Submit your answer sheet to wardanak2tut@yahoo.co.id
Name : Komang Ayu Desy Handayani Apsari
NPM : 2302622010317
Class : Akuntansi E Malam
Semester : 1 (Ganjil)
I. Fill in the blanks to complete the sentences with the following words
My name is Komang Ayu Desy Handayani Apsari and I come from Indonesia.
I proudly represent my Indonesian nationality.
I work as a private teacher and my job involves tutoring kids.
In my free time, I enjoy watching movies and exploring my hobby.
One interesting fact about me is I’m a person who gets shaky easily.
8. What task is the manager requesting regarding the meeting attendees and documents?
The manager requesting the secretary to prepare a list of attendee and ensure all
documents are ready.
9. What additional responsibility does the manager assign to the secretary regarding the
meeting location?
The manager asks the secretary to book the conference room.
III Write a letter to Manajer of Lotus Restaurant seeking a solution to the problem of delayed
payment for invoice. You are Devi / The manajer of Kemu Mai Tour and Travel
We would like to inform you that the amount of your outstanding has now increased as you
have failed to clear the payment within 10 days of invoice. We attach the copy of invoice and
the details of the payment that you must settle immediately.
Please consider the issue as serious and find a solution at the earliest.
Yours Sincerely
IV. Make a short conversation of making and answering business phone call
Mrs. Desy (sales representative Xingpy): ring ring...ring ring...ring ring...
Mrs. Amuora (Secretary): Hello, Xingpy, this is Amuora speaking. How may I help
you?
Mrs. Desy : Yes, this is Mrs. Desy calling. Could I speak to Mrs. Agrilya please?
Mrs. Amuora: I'm afraid Mrs. Agrilya is out of the office at the moment. Would you
like me to take a message?
Mrs. Desy: Uhm...actually, this call is rather urgent. We spoke yesterday about a
delivery problem that Mr. Agrilya mentioned. Did he leave any information with you?
Mrs. Amuora: As a matter of fact, he did. He said that a representative from your
company might be calling. He also asked me to ask you a few questions...
Mrs. Desy: Great, I'd love to see this problem resolved as quickly as possible.
Mr. Amuora: Well, we still haven't received the shipment of chocolates that was
supposed to arrive last Monday.
Mrs. Desy: Ah, yes, I'm so sorry about that. In the meantime, I've spoken with our
delivery department and they assured me that the chocolates will be delivered by
tomorrow afternoon.
Mr. Amuora: Excellent, I'm sure Mrs. Agrilya will be pleased to hear that.