Branch Recommendation Letter

The Deputy General Manager

Indian Bank
Zonal Office…………….

Dear Sir,

Reg: Requirement of New Business Correspondence (BCA) at Branch……………….….Villages/Locations ................ through

Service Provider (M/s Starfin India Private Limited )

Regards, I would like to inform that there is a location ........................................... under our rural/Urban
branch, which is at a distance of.......... KM. We need a Bank Mitra subordinate to our branch for the
said location, the population of the said location is approx. ............... , we are confident that we will be
increasing our bank's customer base and business drastically in the course of getting approved.

As such, you are requested to give approval for selection of new Bank Metra’s for the following locations.

Sr. Branch
No. District Branch Name Village/Location Village Code CBC Name
Code
Starfin India Private
1
Limited
Starfin India Private
2
Limited
Starfin India Private
3
Limited
Starfin India Private
4
Limited
Starfin India Private
5
Limited

Date:
Branch Head

Seal & Signature

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 LATEST PHOTO
BRANCH VERIFIED
[

Proposal for Engagement of Business Correspondent (BC)

Name of the Zone Date :

SUB: Proposal for Engagement of Business Correspondent under Financial Inclusion

Plan from our ………………………. Branch - Applicant: Mr. / Ms.
……………………………………..
Our …………………. Branch has forwarded and recommended a proposal for
ENGAGEMENT OF BC for their branch. The details are as under :

Sl.No. Selection of BC – Required particulars Details furnished by the Branch

I a) Name of the Zone
b) Name of the Branch
c) Business Position of the Branch Total Deposits :
Total Advances :
d) Staff Position of the Branch Off : Clerks : S/S
e) Name of the BC Location (SSA – Sub
Service Area) – For Non SSA – (separate location
approval should have been obtained from GM (FI)
f) Nature of BC Engagement Fresh / Replacement of BC
g) Nature of BC Outlet (pl. put √ mark) Micro ATM (IB Model)
/ Kiosk Model (e-ALB model)
II. Profile of the BC Proposed
01 Name of the Applicant to be engaged as
BC
02 Father / Spouse name
03 Address of Proposed BC

04 Mobile Phone Number of the applicant

05 Mobile Phone Number of the applicant’s
Spouse (In case of Woman Applicant)
06 Occupation of Spouse (In case of Woman
Applicant)
07 Gender : Male / Female
08 Whether photo of applicant affixed with
application
09 (i) Date of Birth & Age of Applicant (CO
guidelines : 18-60 years (as per FI policy)
(ii) Name of Documentary Proof for age
10 (i) Community : SC-ST / BC, MBC / Others
(ii) Documentary Proof -Community
11 Religion
12 Marital Status : Married / Unmarried
13 (i) Educational Qualifications – (Corporate
Norm : minimum 10th standard pass)
(ii) Documentary proof for Education – duly
attested by BM? (Mark Sheet, TC, School
Conduct Certificate etc.)
14 (i) Whether BC is the resident of the same
area and fluent with local language
(ii) KYC – identity Proof copy duly attested by
BM enclosed.
(iii) KYC – Address Proof copy duly attested by
BM enclosed.
15. Present Occupation of the Applicant, if
any?

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Sl. Selection of BC – Required particulars Details furnished by the Branch
No.
16. Previous Job experiences of the BC
proposed, if any.
17. Whether Applicant - has knowledge of local
area / people / socio-economic conditions
in the area of operation?
18. Whether Applicant has no affiliation with
political / religious organizations?
19 (i) Absence of any criminal record / adverse
reports to be verified from local police
station (Yes / No)
20 (ii) Documentary Proof enclosed from Police
Authorities, if so, details.
21 Whether Applicant is a defaulter of any Co-
operative Credit Society / Bank / any other
financial Institution. (CIBIL Score / A & L
Details)
22 Whether Applicant referred by at least two
persons known to the bank / a proven
track record. (Name and Address & other
details with their mobile phone number.)
23. (a) BC should qualify IIBF certification. If Undertaking letter from Applicant to
not appeared / passed, within 9 months of be obtained to qualify within 9 months
commencement of operation BC has to and enclosed.
qualify.

(b) If already passed / qualified : Documentary Proof to be enclosed.

III. Profile of BC Operational Area (SSA)

01. Profile of the BC Location
Name :

Block :

Taluk :

Dist :

State :

02 SSA – Village / Area Code assigned by the

Lead Bank, if so pl. mention.
03 Total Population of the operational area of
proposed BC
04 Distance from Base Branch (kms) & SSA

05 Names of other villages / area covered &

Distance from Base Village / area (kms)

06 Whether already any BC from other Bank’s

BC operating in the SSA : Yes /No
07. If yes, Name of the Bank & Branch

08. ZM to justify for recommending our BC for

the area, when other Bank BC is working.

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Sl. Selection of BC – Required particulars Details furnished by the Branch
No.
IV. Other Details
01. In case of replacement of BC, Name of the
Existing BC (to be replaced)
02. Reason /s for replacement of Existing BC

03. The KO Code / BC Agent ID of concerned

previous BC must be blocked as per extant
guidelines.
04. Whether BC OD account / settlement
account verified by the branch and it is
made to “nil”
05. All records & IT infrastructure given to BC
(Device / System, Pin pad, UPS etc.) and
other infrastructure like CCTV, UPS (in
case of fixed BC point) are taken
possession by the Service Provider.
06. In case of replacement, any pending
complaint on existing BC; if so, grievances
redressed / complaint attended & closed?
07. Scope of Business for deploying BC at the
SSA ( in case of BC first time engaged
afresh)
08. The name of the Service Provider to whom
the SSA is linked
09. Whether the Service Provider has duly
recommended for engagement of the
proposed BC along with request for
opening of OD account for BC.
10. Whether the BM of the Branch duly
recommended for engagement of the
proposed BC.

Recommendations for engaging the applicant as BC

I made discreet enquiries about the above applicant to be engaged as Business
Correspondent (BC) for our branch and verified the documents and credentials furnished
by him / her along with the service provider and duly recommended for engagement as
BC, based on fulfillment of the eligibility criteria.

The applicant satisfies with fulfillment of the eligibility criteria as laid down by our
Corporate Office. Based on the recommendations of Service provider & following the
guidelines given in our FI and BC management policy of the Bank and other guidelines
issued by Corporate Office from time to time in selection & utilization of the services of
BC, we recommend that ------------------------------- (applicant name with his address)
may be engaged as BC of Our Branch for the above operational area.

Office Seal BRANCH MANAGER

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 Starfin India Private
Limited, Delhi
LATEST PHOTO

BANK MITRA APPLICATION VISION VERIFIED

BANK

NAME

GENDER Male FEMALE MARITAL STATUS: MARRIED UNMARRIED

FATHER/HUSBAND NAME

RESIDENTIAL ADDRESS

PIN CODE

DATE OF BIRTH D D M M Y Y Y Y

MOBILE NUMBER

AADHAAR NUMBER

PAN NUMBER

E_MAIL ID

EDUCATION QUALIFICATION

BANKING LOCATION

TYPE OF LOCATION RURAL URBAN SSA NON SSA METRO

PIN CODE

LATITUDE .
LONGITUDE .
BRANCH NAME

ZONE / REGION

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OD ACCONUT NUMBER

SAVING ACCOUNT NUMBER

IFSC CODE

Present Business / Occupation, if any -

No. of year of stay in locality

Do you have any police record, if yes give details

Political Affiliation, If any -

Defaulter of any bank/ Financial institution -

Infrastructure Available for FI - Shop : - Own / Rented / Shared Internet - Mobile/ Wi-Fi - Yes/No
(Tick As - ✔)
Computer / Laptop :- Yes / No Bio Matric Pin pad :- Yes/No

Printer Scanner :- Yes / No Web Com / Camera :- Yes / No

Document Enclosed with Application (Tick As - ✔)

Education Certificate Aadhar Card

Pan card Saving Account Details

Police verification
confirmation IIBF

Reference’s Aadhar Card 1st 2nd

References
NAME AADHAAR NUMBER MOBILE NUMBER Signature

Working Place Latitude Working Place Longitude

I hereby declare that the information furnished above is correct to the best of my knowledge and belief

Place –
Date-
(FBC Name and Signature)
7
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10
 Financial Inclusion Policy and Use of Business Correspondents

Annexure -III
Date:
Processing of application for engaging Business Correspondent.

Name of the applicant

Address
Aadhaar (Mandatory):
Phone
No:
Mobile
No:
Date of Birth & Age
Educational Qualification:
Present Occupation
Annual Income
Whether the applicant resides in
theallotted village?
If so since when
Details of the assets owned by
theapplicant
Details of the loan availed, if
any from Financial
Institutions
If availed, overdue if any

Name and address of the local 1.

persons from whom reference
isobtained

2.

Whether Police verification Yes/No

reportobtained

1 1
 Financial Inclusion Policy and Use of Business Correspondents

Nature of Location SSA/URBAN /NON-SSA /METRO

Name of the Distance from Distance from
Details of ear marked villages villages to be base branch the residence of
/ urban location are to be covered covered BC
by Bcs

Recommendation Organization of
BC

Signature of the Applicant Signature of the Authorized Representative of BC

Organization/Service Provider
Encl: 1. Certificate of educational qualification 2. Certificate for proof of date of birth 3. Proof
for identity and residence(copy of the ration card/Voter identity card/Driving license) etc.
4. Copy of the letter obtained from two respectable persons in the locality

FOR BRANCH USE

Whether the BCs is
conforming to the KYC norms
Date of interview of the Bcs

Recommendation of the Branch Manager

Signature

FOR ZONAL OFFICE USE

Recommendation of the Chief Manager
(FI)/Senior Manager (FI)
Recommendation of the Deputy Zonal
Manager

Observations of Zonal Manager

CM (FI)/ SM (FI) Deputy Zonal Manager Zonal Manager

12
 Financial Inclusion Policy and Use of Business Correspondents

Annexure- IV

Letter for opening of Overdraft Account for Business Correspondent

The Branch Manager

Indian Bank,
Branch

Dear Sir/Madam

SUB
Village/Urban Center under
Financial Inclusion plan of Indian Bank.

branch of Indian Bank in the name of

residing at

He/She has been engaged as BC for providing banking services at...............................

Village/Urban center under the Financial Inclusion Plan of the Bank.

performing his/her duties as Business Correspondent under the terms and conditions
mutually agreed by M/s TCS Limited and Indian Bank.

Yours Sincerely

Authorized Signatory

Seal

Place:

13
 Financial Inclusion Policy and Use of Business Correspondents

Annexure- VII

Scoring Model For Selection Of Business Correspondent

(Individuals)

Branch: Name of the BC:

Stage 1: Screening - Minimum Eligibility Criteria for Scoring.

No Parameter Yes No Remarks

1 Age - more than 18 years and less than 65 years.
2 Education Qualification - minimum 10th standard pass.
3 Able to read and write in English or Hindi.
4 Able to read write and speak in local language

5 Not of doubtful integrity and no known criminal records/

unsatisfactory conduct reports.
6 Residing in the earmarked area.

7 Net worth - positive (Assets more than Liabilities)

8 Satisfactory Bank transaction

9 Reference from two persons with local standing available

individual can be evaluated as per the scoring index (stage 2) given below. Otherwise, the
individual need not be considered for selection as BC.

Stage 2: Components of Scoring Index for Business Correspondents:

S.no Parameter Total Marks

Marks Awarded
1 Age (proof to be verified from certificates) 8
a.18 - 40 years 8
b.41-60 years 6
c.61 -65 years 2
d.More than 65 years 0
Educational Qualification (certificates to be
2 8
verified)
a.+2 pass and above 8
b.10th pass 4

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 Financial Inclusion Policy and Use of Business Correspondents

S.no Parameter Total Marks

Marks Awarded
3 Residential status (Local enquiry/Voter identity 10
card/Ration card etc.)
a. Native/ resident of the earmarked area - for more 10
than 5 years
b.1-5 years 8
c. Less than 1 year 5
4 Personal integrity 10
(locale enquiry/ dealing with the Bank)
1.Excellant 10
2.Good 7

5 Mobility 6
1.Can drive two wheeler and has license 6
2.Can drive two wheeler but no license 4
3.Can drive cycle/ owns it 3
6 Communication 5
1.Owns a mobile/ land line 5
2.No mobile/ land line 0
7 Experience in respective field shop owner, PCO 10
operator. Petrol bunk owner, SHG member, agents
of insurance/ small savings, retired school
teacher(interview/certificate)
1.More than 5 years 10
2.3-5 years 8
3.1-3 years 5
4.Less than one year 3
8 Whether business premises is owned by BC/ family 3
1.Yes 3
2.No 0
9 Communication skills (by personal interview) 5
1.excellent 5
2.Good 3
10 Knowledge about local area and people (by 5
interview)
1.Excellent 5
2.good 3
11 Rapport with local Agencies /Government 5
Department
(By local enquiry/ interaction)
1.Excellent 5

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 Financial Inclusion Policy and Use of Business Correspondents

S.no Parameter Total Marks

Marks Awarded
2.good 2
12 Member of informal organizations like SHGs, 5

enquiry/Verification of books)
1.Member 5
2.Non member 3
13 Net worth of the BC (as per A&L) 5
1.A Net worth more than Rs2.00 lakhs 3
1.B Net worth less than Rs2.00 lakhs 2
2.A Immovable property more than Rs 1.00 lakhs 2
2.B No immovable property 0
14 Dealings with the Bank 15
14.a Relationship with the branch (personal interview) 5
1.More than 5 years 5
2.3 5 years 3
3.Less than three years 1
14.b General Knowledge about banking transactions 5
1.Good 5
2.fair 3
3.nil 0
5
14.c Credit History (Bank pass book/statement of
account)
1.Satisfactory (all interest and instalments are paid on time) 5
2.fair (no overdue, but interest and Instalments -not paid in 2
time)
Total 100

Score card for eligibility as BC (Comparison with Maximum marks)

More than 70 marks The Individual can be selected as Business Correspondent

Summary:
Marks Scored by the Business Correspondent
Remarks by Branch Manager:

Date:

Signature of the Branch Manager

Name:
S.R.No:

16
 Financial Inclusion Policy and Use of Business Correspondents

VISIT REPORT
Date:
Joint Visit Report For Business Correspondent.

Name of the applicant

Shop Address

Phone No:
Mobile No:
Land Mark

Educational Qualification:

Communication Skill:

Remark If Any (Detail):

Landlord Name:

Mobile No.:

Details of the assets owned by the

applicant

List Of documents verified during

visit:

Whether applicant’s stay has been

confirmed and for how much periods:

INDIAN BANK STARFIN INDIA PRIVATE LIMITED

Visited By Visited By

Signature With Seal Signature With Seal

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 Reference certificate

Reference-1

Certified That I have Mr./Mrs

S/O, W/O, D/O, Mr.
since ............ Years and that to the best of my knowledge and belief .
He/She bears good character and has not been assured of any
financial mismanagement earlier and has not associated /involvement/
connection with any entity whatever ,Which has banned by law.

Also Verified That Mr./Mrs is not my relative.

Place
Date
Signature

Address with Phone No............

.................................................
.................................................

Reference-2

Certified That I have Mr./Mrs

S/O, W/O, D/O, Mr.
since ............ Years and that to the best of my knowledge and belief .
He/She bears good character and has not been assured of any
financial mismanagement earlier and has not associated /involvement/
connection with any entity whatever ,Which has banned by law.

Also Verified That Mr./Mrs is not my relative.

Place
Date
Signature

Address with Phone No............

.................................................
18.................................................