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  • AZ Tech Malaysia Warranty Policy

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    Huzaifah Zin
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    This document outlines the warranty policy for AZ TECH MALAYSIA. Items covered under the warranty include devices that do not charge properly, will not turn on, freeze often, or have issues with the microphone, speaker, or buttons. The warranty is valid for one year and covers manufacturing defects. Items not covered include water damage, physical damage, unauthorized repairs, loss or theft of the device. The process for claiming warranty support involves contacting the service center directly with the defective item.

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    This document outlines the warranty policy for AZ TECH MALAYSIA. Items covered under the warranty include devices that do not charge properly, will not turn on, freeze often, or have issues with the microphone, speaker, or buttons. The warranty is valid for one year and covers manufacturing defects. Items not covered include water damage, physical damage, unauthorized repairs, loss or theft of the device. The process for claiming warranty support involves contacting the service center directly with the defective item.

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    © All Rights Reserved
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    4 views1 page

    AZ Tech Malaysia Warranty Policy

    Uploaded by

    Huzaifah Zin
    This document outlines the warranty policy for AZ TECH MALAYSIA. Items covered under the warranty include devices that do not charge properly, will not turn on, freeze often, or have issues with the microphone, speaker, or buttons. The warranty is valid for one year and covers manufacturing defects. Items not covered include water damage, physical damage, unauthorized repairs, loss or theft of the device. The process for claiming warranty support involves contacting the service center directly with the defective item.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    AZ TECH MALAYSIA Warranty Policy

    ✅ Entitled
    ➡ Doesn’t charge properly.
    ➡ Won’t turn on.
    ➡ Freezes often.
    ➡ Has microphone, speaker, or button issues.
    ➡ Has trouble getting internet or cell signal.

    ❌ Not Entitled
    ➡ You dropped the item & it got damaged.
    ➡ Spen,adapter,cable
    ➡ Debris entered the USB-C port & it stopped working.
    ➡ You lost it, it was stolen, you don’t have it anymore.
    ➡ You repaired the item elsewhere.
    ➡ You water damage the item.
    ➡ You rooted/jailbreak the device.

    ADDITIONAL
    📱This is NEW IMPORT SET warranty by OUR COMPANY for 1 YEAR.
    📱S21 and NOTE 10 DEMO IMPORT SET warranty by our company 3 MONTH only.
    📱 1 to 1 replacement (Return before 3 days of purchase) if MANUFACTURER DEFECT
    ONLY.
    🚗 If within 1 year warranty claim can send back to us by pos or walkin to service
    support in Gombak Batu Caves by APPOINTMENT ONLY.
    📌Dont remove if have any sticker within 1 year. Its warranty sticker
    ❌ NO WARRANTY Malaysia SAMSUNG
    ❌ For USED iPhone, no warranty by APPLE

    Note:
    -If the phone has problem, customer need to contact our service centre (Walk in or
    postage).
    -The service centre will take 1- 7 days to check or test the devices (depends on issue)
    -For warranty purpose, it may take 1-8 weeks for claiming warranty (depends on
    issue)
    -Our service centre will decide either can fix the problem or give a replacement unit.
    -We will bear the shipping cost only when ship the phone back to customer

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