Day 0, Nov 7

& WARM-UP
15:00-16:00 Site visits: Acamar, Rohlík

SITE VISITS
16:30-17:30 Site visits: AB InBev, Scott.Weber Workspace - Blox, ExxonMobil

19:00-21:00 Warm-up party in Hotel Marriott Prague

Day 1, Nov 8

SPORTS 7:30-8:30 Morning ChiRun

Keynote sessions
Main Hall
9:00-9:15 Welcome by Filip Horký

Latest trends and insights to business services in CZ

9:15-10:00
Joe Appleton (ABSL), Jaromír Staroba (AB InBev)

The Big Bang: Emerging challenges and the future of business services in CZ
10:00-11:00
KEYNOTES

Moderator: Filip Horký, Panelists: Vladimír Dlouhý (Czech Chamber of Commerce), Jaromír Staroba (AB InBev), Adam Kiwalski (Siemens)

11:00-11:30 Coffee break

Transformation strategies to building resilience. Centre Office operating model: how can GBS become the backbone of digital organisation?
11:30-12:00
Dorthe Keilberg (Deloitte Consulting Netherlands)

Future of Finance & ESG (and its implications for GBS)

12:00-12:30
Ash Noah (CIMA)

12:30-13:30 Networking lunch

Breakout sessions / Panels Breakouts sessions / Panels Roundtables Masterclasses Masterclasses Masterclasses
Main Hall | Facilitator: Joe Appleton (ABSL) Moravia 1+2 | Facilitator: Jan Skoták (Infosys) Studio G Studio C Studio D Studio E

Education opportunities for future GBS leaders

13:30-13:45 Anna Štiptová (ABSL), Ben Hartfield (The Hackett
Institute) Delivering comprehensive automation solutions Towards New Ways of Working
13:30-14:00
Stewart Oldroyd (UiPath/ Techstra) Moderator: Jana Vlková
(Colliers), Jana Patil (Welcome to
13:30-14:15
the Jungle), Adam Zvada (Scott.
Leadership challenges in GBS and how to overcome Weber Workspace), František
them - Vojtěch Sůva (Accenture), Hana Doležalová Havel (Novartis) Decrease order document Discover how the Lego®
13:45-14:10 processing time from Serious Play® can
(Siemens), Petr Tomšej (Knorr-Bremse), Zuzana Employing Foreigners in
Andrlová (Atlas Copco) minutes to seconds via enhance your
the Czech Republic
Driving Accounts Receivable Efficiency with Intelligent Artificial Intelligence transformational
13:30-15:00 Andrea Tkačuková
14:00-14:30 Automation Štěpán Kopřiva Leadership skills
The Box of Chocolate Project (Foreigners.cz), Martin
Manuel Klaaßen (Serrala) (Blindspot.ai), František Magda Kolínská, Matěj
Jan Kopecký (J&J), Vladimíra Raidová (KBC), Elena Narrowing the Gender Gap. Faů (Foreigners.cz)
14:10-14:35 Mareth (Acamar Pilík, Jakub Kolínský
Jonášová (Siemens), Kamil Borovička (Knorr-Bremse), Creating an inclusive Technology) (24 Services)
Sejla Voljevica (Infosys), Alexander Korolev (Rohlík) environment for women in IT.
Moderator: Olga Maximová
14:15-15:00 (Czechitas) Panelists: Radka
ABSL GRaSPeⓇ - Knowledge & Community Portal Hlaváčová (SAP Labs), Šárka
Shaping the future vision for finance and strategic
Gabriela Gáplovská (Siemens), Peter Guraj (Knorr-
BREAKOUTS & MASTERCLASSES

Vránová (Accenture), Zuzana

14:35-15:00 14:30-15:00 analytics
Bremse), Zuzana Šušotová (Accenture), Martin Lašek Štenclová (Ataccama), Tomáš
Jana Šťovíčková (Deloitte), Vlad Yumashev (Deloitte) Ondroušek (Kyndryl)
(SAP), Jullien Lamsfus (Novartis)

15:00-15:30 Coffee break

Breakout sessions / Panels Breakouts sessions / Panels Roundtables Masterclasses Masterclasses Masterclasses
Main Hall | Facilitator: František Havel (Novartis) Moravia 1+2 | Facilitator: Helle McDermott (ADP) Studio G Studio C Studio D Studio E

Building resilience through

Panel Debate: Beyond digitalization - challenging Centralization &
Panel Debate: Impact of inflation. Are we heading education
transformation and what's next? digitalization of HR.
towards financial sustainability? Ben Hartfield (The Hackett
Moderator: Jakub Vaniš (AbInBev), Panelists: Zdeněk ServiceNow Demo
15:30-16:15 15:30-16:15 Moderator: Martin Malo (Grafton Recruitment), Viera 15:30-16:15 Institute) 15:30-16:15 Showcase
Kabátek (Neoops), Ondřej Hora (DTSE), Marek Wurm Using global
Kučerová (ACCA), Ondřej Beránek (Veolia), Eloi Sotiris Karagiannis (UNYP) Tomáš Husner (Deloitte), Iva
(Zebra Technologies) How to Achieve Best-in- employment technology
Decottignies (Accenture) Jan Radoň (Siemens), David Bilinská (Deloitte) Class Automated Cash to foster sustainable
Böhm (Knorr-Bremse)
Application in a Shared and resilient growth
Service Center Setting Borislav Sinik
Temporary protection Ondřej Kuncman (Globalization Partners),
Panel debate: Brno and South regime for Ukrainian (Medtronic), Manuel Petr Pesek (Trelleborg),
Panel Debate: Driving business towards Customer Moravian Region – CEE Digital nationals and their Klaaßen (Serrala) Tomáš Frkal (Process
centricity Innovation Hub further stay in the CZ Eva Solutions)
Protecting those who protect
16:15-17:00 16:15-17:00 Moderator: Ludmila Černá (Deloitte), Panelists: Vincent 16:15-17:00 Moderator: Jan Skoták (Infosys), 16:15-17:00 Drhlíková (Deloitte),
Alessio Colantonio (Damas Engineering) Marek Rešovský (DTSE) , Roman
Leonardi (Bluelink), Jan Nedělník (Comdata), Lucie Anastasia Verkhorubova
Masopustova (CEZ Distribution) Pavloušek (Atlas Copco), Jakub
(Deloitte)
Rybář (City of Brno)
DIAMONDS

ABSL Diamond Awards 2022 - V.I.P. Gala

18:30-22:00
Obecní dům
 Day 2, Nov 9
Keynote sessions
Main Hall
Checkmate or Czech-made? The role of Czech Business Services in a multi-location future
9:00-9:30 Moderator: Elias van Herwaarden (Colliers)
KEYNOTES Panelists: Andrew Wrobel (Emerging Europe), Tereza De Bardi (Deloitte), David Böhm (Knorr Bremse)

Towards a responsible sustainability: emerging trends and challenges in smart governance

9:30-10:00
Raúl García Rodríguez (Deloitte), Anne Marie Corsten (Carrier), Karla Pešek Mateo (Novartis)

Cyber Security: Protecting critical systems & Sensitive information

10:00-10:30 Moderator: Filip Horky
Panelists: Michal Merta (Accenture), Ondřej Nekovář (SPCSS), Viktor Timko (Commerzbank), special guest: Paula Januszkiewicz (CQURE)
10:30-11:00 Coffee break
Breakout sessions / Panels Breakouts sessions / Panels Roundtables Masterclasses Masterclasses Masterclasses
Main Hall | Facilitator: Jan Skoták (Infosys) Moravia 1+2 | Facilitator: Helle McDermott (ADP) Studio G Studio C Studio D Studio E

Adding Value through

Panel Debate: Danger of Short-termism: ESG agenda as Panel Debate: Diversification of the labour market. Procurement: Types, Processes
an opportunity Moderator: František Mareth (Acamar) & Technology
BREAKOUTS & MASTERCLASSES

Pavel Bezdek (MANN +

11:00-11:45 Moderator: Tereza De Bardi (Deloitte) 11:00-11:45 Panelists: Igor Savič (Commerzbank), Gabriela Bauerová 11:00-11:45
HUMMEL), Jan Štembera (Knorr-
Panelists: Martin Janáček (SAP Labs), Eva Nykodymová (CzechInvest), Deepak Dhayatker (Rapid Addition Bremse), Nicole Pierson (JNJ),
(Skanska), Ondřej Hlavička (Edwards Lifesciences) Limited) Franck Capron (GEP), Stephan Intelligent Automation
Schuchardt (Novartis) Making your work flow Journey: how to reach a
better successful end-to-end How to plan your future
Lukáš Řeha (Techstra), business process office requirement in
Preventing burnout & 11:00-12:30
Jakub Vaňhara automation. uncertain times?
Supporting mental health
(Techstra), Stewart Jan Rapala (NEOOPS), Jana Vlková (Colliers)
Norbert Riethof (Coaching
Oldroyd (UiPath) Zdeněk Kabátek
Systems), Gabriela Puflerová
Delivering Real Business Value by injecting AIML into (NEOOPS)
Achieving Digital World Class GBS performance (JNJ), Helen Hickin (ICON
11:45-12:15 11:45-12:15 your Operation 11:45-12:30 Communications), Martin Kos
Martijn Geerling (The Hackett Group)
Serge de Vos (AB InBev) (Accenture), Violeta Malar
Momiroska (KBC)

12:30-13:30 Networking lunch

Breakout sessions / Panels Breakouts sessions / Panels Roundtables Masterclasses Masterclasses Masterclasses
Main Hall | Facilitator: Roman Pavloušek (Atlas Copco) Moravia 1+2 | Facilitator: Jan Nedělník (Comdata) Studio G Studio C Studio D Studio E
Learn how Global HR Data Management at SAP built
Experiencing and Testing the Post Pandemic Workplace resilience through Business Transformation with 3 key Business Services &
13:30-14:00 13:30-14:00
JanJaap Boogaard (Colliers) ingrediencies Government relations
BREAKOUTS & MASTERCLASSES

Lucia Hubbs, Jaroslava Buzeková (SAP Services) Václav Kopecký (CEC Group),
13:30-14:15
Jan Skoták (Infosys), Tereza
Huczalová (CzechInvest),
How I became a Citizen Developer in Novartis Finance Jaromir Staroba (ABInBev) Tips and tricks on how
Cloud Resiliency Learning & Talent How to build personal
14:00-14:30 Tereza Milsimerová (Novartis), Tatiana Eliášová 14:00-14:30 to cope with social
Valentin Lazarov (DTSE) Development in business resilience in your
(Novartis), Stefan Stan (Novartis) engineering
13:30-15:00 services private & professional
Michal Merta
Gregory Bech (JNJ), life
Diversity and Inclusion in Czech (Accenture), Radek
Nicole Pierson (JNJ) Ota Kulhánek
business environment Černoušek (Accenture)
Moderator: Kateřina Vranovská
Premier of the AICPA & CIMA and PwC Report for 14:15-15:00 (BE-ID human), Panelists: Olga
What Breaking 14 Bones Taught Me About Recruitment
Central and Eastern Europe: Talent depletion: Finance Maximová (Czechitas), Alejandro
14:30-15:00 in Czech Republic 14:30-15:00
and the great reshuffle Cruz (Novartis), Tereza De Bardi
Blake Wittman (GoodCall)
Maciej Szczygiel (AICPA & CIMA) (Deloitte), Monica Galea (ADP)

Closing remarks by Filip Horký, Jonathan Appleton

15:00-15:15
(ABSL), Jaromír Staroba (ABInBev)

ABSL Conference 2022: absl.cz/conference