ESMP

INTEGRATED URBAN SERVICES EMERGENCY
PROJECT II
Additional Financing
(YIUSEP II AF)
Environmental and Social Management Plan

(ESMP)
COMPONENT 1
SERVICE RESTORATION
SUB-COMPONENT 1.2
Urban Water and Sanitation
Rehabilitation of the Sewage Line of Al-Asbahi Area in Sana'a

City
Sub-Projects:
IUS-AF-UWS-SAN-028
12 August , 2023
Table of Contents
List of Tables....................................................................................................................................................
List of Figures..................................................................................................................................................
Abbreviations..................................................................................................................................................
Summary Sheet...............................................................................................................................................
1 Introduction ......................................................................................................................
2 Sub-Project Description ......................................................................................................
2.1 Description 3
2.2 Location 3
2.3 Scope of Work 4
2.4 Sub-project implementation period 8
2.5 Labor: 8
2.6 Beneficiaries 9
3 Environmental and Social Baseline........................................................................................................
3.1 Climate and Weather 10
3.2 Air Quality and Noises 11
3.3 Hydrology 11
3.4 Biodiversity 11
3.5 Socioeconomic aspects: 11
Economy 11
pulation 12
4 Environmental and Social Screening Process Applicability: .........................................
4.1 Environment and Social Responsiveness 13
4.2 Applicability of Implementation 13
4.3 Eligibility: 13
5 Environmental and Social Screening ...........................................................................
6 Risk Level and Mitigation Instruments ........................................................................
6.1 Resources and Services' access restrictions: 18
6.2 COVID-19 Sensitivity 18
6.3 Labor Management: 19
6.4 Gender: 19
6.5 Gender-Based Violence GBV, Sexual Exploitation and Abuse SEA and Sexual Harassment SH 19
6.6 Land Acquisition 20
6.7 Community health and safety 20
6.8 Grievance Mechanism for Workers 21
7 Environmental and Social Risks Impact and Mitigation Measures ............................
8 Environmental and Social Monitoring Plan .................................................................
9 Stakeholder Engagement Plan ...............................................................................
9.1 Overview 52
9.2 Stakeholder Consultation Plan 53
10 Grievance Mechanism GM ................................................................
10.1 UNOPS GM 58
11 Reporting of ESMP ............................................................................................
Annex:1 Environmental and Social Requirements for Contractors...............................................................
Annex 2: GM Complaint and Suggestion Form.............................................................................................
i
List of Tables
Table 1: Summary Sheet.................................................................................................................................iv
Table 2:The Geographical Coordinates of Sub-Project ..................................................................................3
Table 3 : Expected labor in the sub-project......................................................................................................8
Table 4: Climate data for Capital Secretariat Sana'a......................................................................................10
Table 5 : Exclusion List..................................................................................................................................13
Table 6 : Environmental and Social Screening Form.....................................................................................15
Table 7 : Potential Environmental and Social Risks and Mitigation Measures.............................................24
Table 8 : Monitoring Plan ...........................................................................................................................43
Table 9: Concerns raised During the field visits and their Responses...........................................................52
Table 10 : Stakeholder Engagement Plan.......................................................................................................54
Table 11: Type of expected grievances..........................................................................................................58
Table 12 :Reporting Plan................................................................................................................................62
Table 13:Roles and Responsibilities of Supervision Consultant and ESSO..................................................63
List of Figures
Figure 1: Figure 1: ‫ا‬The satellite image shows the location of the sub-project...............................................4
ii
Abbreviations
Automatic Transfer Switch ATS
Contractor Environmental and Social Management Plan C-ESMP
Code of Conduct Coc
Civil Society Organization CSO
Current Transformer CT
Duration Curve DC
Environmental, Health and Safety EHS
Environmental and Social Framework of the World Bank ESF
Environment, Social (including labor), Health, and Safety ESHS
Environmental and Social Impact Assessment ESIA
Environmental and Social Management Framework ESMF
Environmental and Social Management Plan ESMP
Environmental and Social Standard ESS
Gender Based Violence GBV
Grievance Mechanism GM
Head Quarter HQ
Health, Safety, Social and Environment HSSE
International Development Association IDA
Internally Displace Person IDP
Kilometer km
Kilowatt kW
Local Corporation LC
Labor Management Procedures LMP
Ministry of Water and Environment MoWE
Occupational Health and Safety OHS
Project Management Unit PMU
Protective Personal Equipment PPE
Resettlement Framework RF
Sana’a Water and Sanitation Local Corporations SWSLC
Supreme Council For Management and Coordination of Humanitarian Affairs SCMCHA
Sexual Exploitation and Abuse SEA
Stakeholder Engagement Plan SEP
Sexual Harassment SH
Security Management Plan SMP
Third Party Monitoring TPM
United Nations Children's Emergency Fund UNICEF
United Nations Office for Project Services UNOPS
Urban Water Project Management Unit UW-PMU
Urban Water Supply and Sanitation project UWSSP
Voltage Transformer VT
Water, Sanitation and Hygiene WASH
Waste-Water Treatment Plant WWTP
Frist Yemen Integrated Urban Services Emergency Project YIUSEP I
Second Yemen Integrated Urban Services Emergency Project Additional
YIUSEP II AF
Financing
iii
Summary Sheet
This sub-project is a part of YIUSEP II-AF subcomponent 1.2: Urban Water and
Sanitation which falls under the component 1: Service Restoration.
Table 1: Summary Sheet
Subproject Name Rehabilitation of the Sewage Line of Al-

Asbahi Area in Sana'a City
Subproject Location Al-Asbahi Area in Sana'a City
Implementing Partner Urban Water Supply and Sanitation
Project (UWSSP)
Name of consultant preparing the Eng. Rasheed Mohammed Al-Saidi
ESMP
Risk level (low or moderate) Moderate
Date of the field visit 9 August 2023
Estimated Total ESMP Cost
Implementation Period 8 months

Directly implemented by UWSSP through
Implementation Modality
Local Contractors
Consultation date and name of 9 August 2023/ Eng. Rasheed Mohammed

consultant Al-Saidi
Observations/Comments Indicated below
Signature of responsible ESSO
Date
iv
Rehabilitation of the Sewage Main Line of Al-Asbahi Area in Sana'a City
1 Introduction
[
After the success of the First Yemen Integrated Urban Services Emergency Project
(YIUSEP I), United Nations Office for Project Services (UNOPS) has received
repeated requests from urban communities and the YIUSEP local implementation
partners for additional support. This has led to the development of YIUSEP II AF. The
overall objective of the Second Yemen Integrated Urban Services Emergency Project
(YIUSEP II) is to restore access to critical urban services in selected cities of Yemen
where most of the conflict-related damage has occurred. The project is financed by
the World Bank (grant from IDA), and implemented by UNOPS, with implementation
support by local implementing partners.
The current Environmental and Social Management Plan (ESMP) for the
Rehabilitation of the Sewage Line of Al-Asbahi Area in Sana'a City was prepared
based on the Environmental and Social Management Framework (ESMF) for the
Second Yemen Integrated Urban Services Emergency Project Additional Financing
(YIUSEP II-AF) 1 . The ESMF was prepared by UNOPS to meet the requirements of
the World Bank’s Environmental and Social Framework (ESF), UNOPS requirements,
and the national environmental laws and regulations requirements.
The YIUSEP II-AF ESMF will guide UNOPS and its implementing partner (Urban
Water Supply and Sanitation Project -UWSSP) to ensure that all subprojects are
prepared and implemented in accordance with the ESF requirements, including the
preparation of subproject specific Environmental and Social Management Plans
(ESMP). For this purpose, the ESMF details how UNOPS will screen each subproject
to assess its environmental and social risks and impacts, identify the mitigation
measures, and monitor ESMP implementation, most particularly the environmental
and social performance as well as the occupational health and safety of project
contractors. UNOPS has in parallel prepared a Labor Management Procedures (LMP)
to meet the requirements of ESS2, and a GBV/SEA/SH Plan and a Security
Management Plan (SMP) to meet the requirements of ESS4, and a Resettlement
Framework (RF) to meet the requirements of ESS5, and a Stakeholder Engagement
Plan SEP, to meet the requirements of ESS10.
The subproject involves civil works which means that the scope of work requires
applying ESS1 (Assessment and Management of Environmental and Social Risks and
Impacts). The work will involve contractors and workers which requires applying
ESS2 (Labor and Working Conditions). The work activities generate waste which
leads to the application of ESS3 (Resource Efficiency and Pollution Prevention and
Management). Additionally, the activities and equipment may increase community
exposure to risks and impacts, thus, ESS4 (Community health and safety) should be
1
https://documents1.worldbank.org/curated/en/099854511242137276/Final0ESMF0YIUSEP0II0AF.docx
1
applied to address the health and safety risks and impacts on the community.
Furthermore, open and transparent engagement with the subproject’s stakeholder is an
essential element of good international practices, therefore, ESS10 (Stakeholder
Engagement and Information Disclosure) will be applied to ensure the environmental
and social sustainability of the subprojects, enhance subprojects acceptance and make
a significant contribution to successful design and implementation throughout the
subproject life cycle.
The ESS5 is not relevant because the subproject does not include any land acquisition,
restrictions on land use due to the fact that this subproject will be carried out on public
property (streets), or involuntary resettlement; also the ESS6 is not relevant because
the subproject does not include and will not impact any kind of biodiversity or living
natural resources; in addition the ESS7, ESS8, and ESS9 are not relevant because there
are no indigenous peoples, cultural heritage in the subprojects' area, and the subproject
does not involve any financial intermediaries that may be affected and have
relationships in the subproject. As a result, these subprojects must follow the
requirements of the LMP for labor working conditions and OHS, the GBV action plan
for any GBV issues, and SEP for consultation and information disclosure.
The sub-project activities will be carried out on public property (streets) . The
subproject will not use of any security or military personnel during the implementation
and operation, so SMP isn’t required in this subproject.
It is worth mentioning that this ESMP will be distributed to stakeholders and

published on UNOPS and WB websites.
2
2 Sub-Project Description
2.1 Description
Residents of the Capital Secretariat Sana'a rely on two means to dispose of their
wastewater: the public sewage network system and on-site disposal facilities
(cesspits).
The public sewer system now is covering about 31 percent of Sana’a City, and this
system is managed and operated by Sana’a Local Water and Sanitation Corporation.
The current sewage system is not able to accommodate the residents’ sewage because
of the overpopulation in the area, and as a result, the sewage often overflows into the
streets as it represents a health hazard to the residents and the environment.
The diameter of the sewage pipeline was chosen to accommodate the sewage water of
the residents of the region in the future. In addition to taking into account the
connection of new expansions in the neighboring areas, the sewage pipeline will be
linked to the current sewage pipeline with a diameter of 500 mm that connects to the
treatment plant.
The implementation of the Sewage Line of Al-Asbahi Area in Sana'a City is an

important sub-project that will improve the quality of life for the residents of this area.
The sub-project will implement sewage line that will connect the Al-Asbahi Area to
the Sana'a City Sewage Treatment Plant. This will allow the residents of Al-Asbahi to
dispose of their wastewater in a safe and environmentally friendly manner.
2.2 Location
The sub-project is located in in the Al-Asabahi area -Sana’a City. The geographical
coordinates of sub-project are presented in Table 2
Table 2:The Geographical Coordinates of Sub-Project
Coordinates
# subproject City
N E
IUS-AF-UWS-SAN-
Al-Asabahi area -
1 1690856.581 417415.323
028 Sana’a City
3
Figure 1: Figure 1: ‫ا‬The satellite image shows the location of the sub-project
2.3 Scope of Work

The sewer pipes trenches will be excavated to a depth 6 m. Excavation areas will be
appropriately secured with barricades, fences, and precaution tapes. The contractor
will place safety signs, and the waste will be removed and transferred to an approved
landfill. The excavation equipment (excavators, dumpers) will be used to finish the
excavation works
The activities will be conducted section by section, and the excavations will be
executed with the installation of the pipes in the same day for every section to avoid
any access restriction issues. The activities will be conducted coordinated with LWSC
by the contractors and UWSSP supervisors of subproject. Leveling and surveying will
be conducted by the instrument of total station to guarantee the drainage of the
stormwater and no flooding of water during the rainy season in the targeted areas.
The asphalt will be cut by using low vibration asphalt cutter machine with width less
than 110 cm and the asphalt will be reinstated to match existing surface level in
accordance with Specifications. A crane will be used to install the manholes at the
places specified in the technical study.
4
Demolishing existing cesspits that intersect with sewer lines. Work includes
excavation, breaking and removing of the old concrete cover, emptying the cesspool
and disposing wastewater to the site approved by the LWSC and the engineer, and
filling with mixing soil and crushed stones which will be bring from the local market.
And connecting the house temporarily to the nearest operational sewer or providing
drums for collecting sewage and frequent emptying until the connection is ready to
receive the house sewage.
All the activities in the subproject will be done according to quantities of activities,
and OHSSE regulations (WB guidelines, and UNOPS HSSE System)
The scope of work shall include (but will not be limited) to activities, which are
classified into:
Qty Unit Description #

Gravity Sewers 1
Excavation and Backfilling
Excavation and backfilling trenches in any kind of soil or rock,
including workers, equipment, fill material, compaction, and disposal of
excavated debris to an approved dumping location. Before beginning the
excavation, the contractor must consult with the local authorities and
shall bear full responsibility in the case that any property is damaged 1.1
during conducting of works. The pricing shall also include dewatering
where required. All in accordance with the drawings, specifications, and
as mentioned in the preamble to the BOQ and to the supervising
engineer's complete satisfaction for sewers with depths to invert for the
following pipe:
DN500 1.1.
1
38 M Ditto item but depth to invert exceeding 2.00m up to 3.00m (DN500) A
531 M Ditto item but depth to invert exceeding 3.00m up to 4.00m (DN500) B
822 M Ditto item but depth to invert exceeding 4.00m up to 5.00m (DN500) C
382 M Ditto item but depth to invert exceeding 5.00m up to 6.00m (DN500) D
134 M Ditto item but depth to invert exceeding 6.00m (DN500) E
Supply, installation and testing of uPVC pipes 1.2
Supply and installation of uPVC pipes (DIN 8062) PN6, Socket end
(Rubber Ring) with all required fittings, elbows, and connections, and
installation of pipes not less than 1.5 m from nearby water networks.
The pricing shall include water testing for all pipes and materials, as
well as manhole labeling and pipe identification with flow direction. In
addition to catalogs and O&M manuals, and any other required works to
complete the job and operate the system in accordance with the designs,
specifications, instructions and to the full satisfaction of the supervising
engineer.
Notes: Internal diameter of all pipe diameters
1907 m DN 500mm uPVC Pipes push on type A
5
Extra Over trench excavation and backfilling item for supplying and
implementing of reinforced concrete class C25 for sewer pipe
10 m³ 1.3
encasement including reinforcement and formwork. (Provisional
Quantity)
House Connections 2
Supply and construct wastewater collection chambers. The price shall
include, excavation, backfilling, benching, ployethelene coated step
irons, medium duty covers and frames , Strach screen and reinstatement. 2.1
All according to Specifications, Drawings and to the satisfaction of the
Engineer as per the following details:
Chambers with diameter (D) 800 mm, (H) up to depth not exceeding 2
86 No. A
m.
Supply install, and test DN 150mm uPVC pipes from the nearest sewer
line or manhole to the precast collection chamber, and from the precast
collection chamber to the building private inspection chamber, OR from
1290 m the nearest sewer line or manhole direct to the building private 2.2
inspection chamber. The price shall include, excavation, bedding, pipe
laying, backfiling, fittings (wyes, elbows). All according to
Specifications, Drawings and to the satisfaction of the Engineer.
Demolishing existing cesspits and making arrangements to connect to
2.3
House service connection chambers
Allow for terminating all incoming waste or diverting /arranging
temporary sewage collection and disposal system as necessary and
demolishing existing cesspits of varying capacity/size including
86 No. disinfection and back filling with imported fill material and compacting 2.4
ground to suit the
surrounding levels. Disposal of surplus/waste material to approved
dumping area.
Manholes 3
Supply and construct manholes with precast reinforced concrete bases,
precast reinforced concrete units with a 1:1.5:3 mixing ratio, and plain
concrete 10 cm thick with a 1:2:4 mixing ratio. All manholes are made
of concrete with a minimum strength of 350 kg/cm2. For all manhole
works, sulfur salt resistant cement is used, ductile iron heavy duty d400
cover and frame in accordance with BS EN-124 (5 sets - Opening keys)
should be used, iron steps (Steel), coated with PE for all manholes over
1m in depth. The pricing also includes a channel and the installation of a
piece of plastic pipe in the channel, benching, accessories, and the
addition of a sealant at the precast part's intersections (EPOXY RESIN).
The price shall also include painting the inside walls with two coats of
black tarry epoxy (special for manholes) and painting the external walls
with two layers of bitumen paint (Resistant for Moisture Paint) The
price includes all of the abovementioned, as well as materials disposal,
stone cutting, digging, excavation in any type of soil and rock, damp
proofing, backfilling, and reinstatement, all in accordance with the
drawings, specifications, instructions and to the full satisfaction of the
supervising engineer, for the following depths: (DWG NO: 1, 2 & 3)
6
Manholes Type B & C Dia 1000mm Precast Reinforced Concrete 3.1

1 No. Depths to invert exceeding 2.00m up to 3.00m A
Manholes Type B, 1200mm for the following depths: 3.2
10 No. Depths to invert exceeding 3.00 m up to 4.00 m A
20 No. Depths to invert exceeding 4.00 m up to 5.00 m B
8 No. Depths to invert exceeding 5.00m up to 6.00m C
4 No. Depths to invert exceeding 6.00m D
Extra over items 3.1 and 3.2 for drop height H; H > 1400 mm
(Type-II) with drop pipe diameter:
supply and construct DROP MANHOLES from the exterior using
concrete with a minimum strength of 250 kg/cm². The price covers 3.2
labor, curing, and all other finishing needs, all in accordance with the
drawings, specifications, instructions and to the full satisfaction of the
supervising engineer.
0 No. DN 500mm A
Safety Requirements 4
Safety for workers and the public and secure site and work safety,
Personal Protective Equipment (PPE) for every worker includes.
Breathing Apparatus for working inside Manholes, Safety Signs for
required PPE, Work instructions, Safety Procedures to installed and
placed in the work area, First Aid Kit with enough supplies. Portable air
ventilation System to be used in confined space Includes High-quality
1 L.S with proper HP Gasoline motor, High-quality corrosion-resistant blower 4.1
or fan, and, High-quality Flexible PVC Ducting. Fire Extinguishers to
be placed where there is Diesel pumps or places where risk of fire
exists, Project sign boards for instruction and traffic for people and
vehicle.. etc.. all in accordance with Technical Specifications & General
Requirements , as set out in the preamble of the B.O.Q to the complete
satisfaction of the Engineer
The Signboard of the Project
Supply and installation of a metal plate that will be fixed on a concrete
1 No. layer on the nearest asphalt road, the signboard should list the project’s 4.2
name, the name and logo of the donor and UWSSP, according to the
drawings, specifications, and as instructed by the supervising engineer.
Reinstatement 5
Asphalt reinstatement of road to match existing levels. This will include
the compaction, watering and preparation of the sub-grade, provision,
installation and compaction of 30 cm base course materials as per
specifications, provision and installation of MC layer, provision,
2930 m² 5.1
installation and compaction of asphalt concrete with thickness similar to
that before excavation (minimum 5 cm), removal of any excess material
and cleaning of site to bring the road to its original elevations and
conditions.
Curbs in accordance with Specifications and to the Satisfaction of the
100 m 5.2
Engineer.
50 m² Cut Stones paving and repaving site to bring the road to its original 5.3
elevation and conditions to match existing surface level in accordance
7
with Specifications and to the Satisfaction of the Engineer
2.4 Sub-project implementation period

The sub-project implementation period is eight (8) months.
2.5 Labor:
The estimated workers in the subproject 30 workers during the implementation period,
as presented in Table 3.
Table 3 : Expected labor in the sub-project
No. Labor #
1 Project Manager 1
1 Supervisor 2
3 Heavy Equipment Driver 3
1 ES Officer 4
1 Paramedic 5
1 Flag Man 6
1 HR Officer 7
1 Accountant 8
1 Procurement Officer 9
1 Civil Engineer 10
1 Blacksmith 11
3 Blacksmith Assistant 12
1 Plumber 13
2 Plumber Assistant 14
1 Painter 15
2 Painter Assistant 16
8 Dailly worker 17
0 Total
There will be no need for accommodations because the contractor will hire skilled and
unskilled labor from the available labor in Tize city. The contractor will provide
mobile latrines, located at areas away from groundwater zones or surface runoffs to
avoid contamination. The mobile latrines must contain wash hands and soap, that will
be connected to cesspits that he will construct. The cesspits will be dismantled
immediately after the activities are completed, discharged to the nearest manhole in the
public network, and filled with gravelly soil.
The contractor will be responsible for protecting the workers and communities during
implementation, applying the environmental and social mitigation measures, and
providing the required training, tools, and PPE for workers. The daily working hours
8
must not exceed 8 hours.
2.6 Beneficiaries
The subproject will improve the environment and living conditions for 258
households, for more than 3870 persons in the target area.
9
Rehabilitation of the Sewage Main Line of Al-Asbahi Area in Sanaa City
3 Environmental and Social Baseline

Sana'a is the capital (Capital Secretariat Sana'a) and largest city in Yemen with an
area2 of about 390 km2 , located in the western part of the country, at the narrowest
part of the plain, nestled between Jabal Nuqum to the east and the foothills of Jabal an-
Nabi Shu'ayb at an elevation of more than 2,150 meters above level. Capital
Secretariat Sana'a divided into ten (10) districts,
3.1 Climate and Weather

The climate in the sub-project's area is mild in summer and cold in winter, the average
temperature in summer at night is 12.4 °C while during the day it goes up to 28.2°C.
However, in winter the average day temperature is 22.5° C while the average
minimum temperature is around 3.5° C below freezing point (4° C).
The average yearly relative humidity is 36.5 %, the month with highest relative
humidity is July (45.5%), and the month with the lowest relative humidity is June
(27.2%)
The month with the most sunshine are April, May, October and November (Average
sunshine: 9h). And months with the least sunshine is July (Average sunshine: 8h).
The average yearly wind speed is 8.83 km/hr. the month with highest wind speed is
September (10.2 km/hr), and the month with the lowest wind speed is May (8km/hr)
The rainfall in the wettest month (with the highest rainfall) is August (77 mm), and the
driest month (with the least rainfall) is October (2mm)., The average yearly rainfall is
265mm
Table 4: Climate data for Capital Secretariat Sana'a
Year Dec Nov Oct Sep Aug Jul Jun May Apr Mar Feb Jan Month
41 31 33 34 40 38 41 39 37 32 32 31 30
Record high °C (°F)
(106) (88) (91) (93) (104) (100) (106) (102) (99) (90) (90) (88) (86)
24.3 20.5 20.3 22.2 25.1 25.9 26.6 28.2 25.7 24.8 25.6 24.7 22.3
Average high °C (°F)
(75.8) (68.9) (68.5) (72.0) (77.2) (78.6) (79.9) (82.8) (78.3) (76.6) (78.1) (76.5) (72.1)
16.2 12.4 12.9 15.0 17.8 19.6 20.0 19.3 18.0 16.6 16.3 14.1 12.6
Daily mean °C (°F)
(61.2) (54.3) (55.2) (59.0) (64.0) (67.3) (68.0) (66.7) (64.4) (61.9) (61.3) (57.4) (54.7)
8.2 4.4 5.5 7.9 10.6 13.3 13.4 10.5 10.4 8.5 7.0 3.6 3.0
Average low °C (°F)
(46.7) (39.9) (41.9) (46.2) (51.1) (55.9) (56.1) (50.9) (50.7) (47.3) (44.6) (38.5) (37.4)
−4 −2 −1 1 3 0 5 9 1 4 1 −1 −4
Record low °C (°F)
(25) (28) (30) (34) (37) (32) (41) (48) (34) (39) (34) (30) (25)
265 5 8 2 13 77 50 6 29 48 17 5 5 Average precipitation mm
(10.4) (0.2) (0.3) (0.1) (0.5) (3.0) (2.0) (0.2) (1.1) (1.9) (0.7) (0.2) (0.2) (inches)
2
https://yemen-nic.info/gover/amanaa/brife/
10
Year Dec Nov Oct Sep Aug Jul Jun May Apr Mar Feb Jan Month
41 1 2 3 3 5 4 4 5 5 4 3 2 Average rainy days
Average relative
36.5 37.7 38.1 29.0 29.9 45.5 40.1 27.2 36.0 41.1 38.5 35.8 39.3
humidity (%)
8 8 9 9 8 8 8 8 9 9 8 8 8 Mean daily sunshine hours
8.83 8.6 8.8 9.1 10.2 8.9 9.5 8.7 8.0 8.2 8.2 9.4 8.4 Wind Speed km/hr
3.2 Air Quality and Noises

There is a severe lack of information on the state of the air quality in Yemen in general
and in the sub-project area in particular. There was no air quality monitoring data for
the sub-project area found. During the field visit, numerous sources of air pollution
have been observed, which are diesel generators and vehicles, additionally dust
generation as result of vehicles passing on un-asphalted roads.
vehicles traffic and diesel generators are a source of noise in the sub-project location.
3.3 Hydrology
The aquifers in the subproject are represented by three main aquifer units: The
Quaternary alluvium (Quaternary Age), the tertiary Volcanic (Tertiary Age) and the
Tawillah Sandstone (Cretaceous Period) aquifers. The groundwater depths and
location are determining the aquifer. Where the layer of the Quaternary Deposits is
large enough to reach a thickness of 300 meters in the middle of the lowland area of
the basin. This layer is followed by either the Tertiary volcanic aquifer or Tawillah
Sandstone aquifer that reach depths up to 400 m.
The average depth of the groundwater is 400-500 meters and there isn't surface water
in the subproject area.
Leveling and surveying will be conducted by the instrument of total station to

guarantee the drainage of the stormwater and no flooding of water during the rainy
season in the targeted areas.
3.4 Biodiversity
Endemic or near-endemic species of plants and animals are not present in the sub-
project area. And the sub-project activities will be implemented within the streets, so
there is no impact on Biodiversity in the sub-project area during the implementation.
3.5 Socioeconomic aspects:

3.5.1 Economy
As the capital city of Yemen, nearly 40% of jobs in Sana'a are in the public sector. The
11
city is also an important center for commerce and industry in Yemen. Sana'a has a
large informal sector that is estimated to constitute 32% of nongovernmental
employment.
By far the largest area of the economy, both in terms of number of businesses and in
jobs, is in commerce and small services. As of 2004, 58.9% of all establishments and
31.3% of all jobs in Sana'a belong to this category. Another major category is general
administration, which only makes up 0.8% of employers but has 18.0% of workers,
making it the second largest in that regard. Manufacturing is the third-largest category
by both measures, with about 12% for both. Sana'a also has a higher concentration of
hotels and restaurants than elsewhere in the country.
About 62% of jobs in Sana'a are working for private, locally owned enterprises,
followed by state-owned enterprises which employ 31%. Waqfs, private foreign-
owned companies, and private joint ventures make up the rest in that order, with none
employing more than 2%.
Sanaa's economy is large compared to its population: as of 2004, it was home to only
9% of Yemen's population but 16% of the country's businesses and 22% of its formal-
sector jobs. The average size of a business establishment in Sana'a is small, at 3.88
employees on average; however, this is higher than the national average of 2.87 and
only Aden has a higher average at 6.88 employees. Between 1992 and 2006, 39% of
all new formal-sector jobs in Yemen were created in Sana'a, along with 33% of new
business establishments. In terms of jobs created, Sana'a is ahead of all other
governorates in Yemen by a factor of three.
While Sana'a has a vibrant, diverse economy with more jobs being created than
anywhere else in Yemen, it also has the highest concentration of poverty in the
country. It is home to 6.5% of the country's total poor population and 23% of the poor
urban population. About 15% of the city's population lives below the national poverty
line as of 2007.There are also many people living just above the poverty line that are
still in a relatively precarious financial position. High unemployment is another
problem; by some estimates, as much as 25% of Sanaa's potential workforce is
unemployed.
3.5.2 Population
Capital Secretariat Sana'a has a population of approximately 4,621,132 (2022), about

9% of Yemen's total population. Women represent 30% of Capital Secretariat Sana'a 's
population.
12
4 Environmental and Social Screening Process Applicability:

4.1 Environment and Social Responsiveness
The sub-project is responsive to the environment and social criteria according to
YIUSEP II AF ESMF, and all the potential environmental and social impacts and risks
are limited to the scope of the sub- project area /activities and can be mitigated.
4.2 Applicability of Implementation

Based on risks assessment, the sub-project may trigger some HSSE risks and impacts
such as Occupational Health and Safety risks and impacts and HSSE impacts were
considered in the design, tender documents and bill of quantities and the mitigation
measures will be implemented.
4.3 Eligibility:
This sub-project is eligible for support because it does not have any of the attributes in
the following exclusion list, which is presented in Table 5.
Table 5 : Exclusion List
Answer
Question #
No Yes
Production or activities involving harmful or exploitative forms of forced
X 1
labor/harmful child labor;
Production or trade in any product or activity deemed illegal under host
X 2
country laws or regulations or international conventions and agreements;
X Production or trade in weapons and munitions; 3
X Gambling, casinos and equivalent enterprises; 4
X Trade in wildlife or wildlife products regulated under CITES; 5
X Production or trade in radioactive materials; 6
X Production or trade in or use of un-bonded asbestos fibers; 7
Production or trade in wood or other forestry products from unmanaged
X 8
forests;
X Production or trade in products containing PCBs; 9
Production, trade, storage, or transport of significant volumes of hazardous 1
X
chemicals, or commercial scale usage of hazardous chemicals; 0
Production or trade in pharmaceuticals subject to international phase outs or 1
X
bans; 1
Production or trade in pesticides / herbicides subject to international phase 1
X
outs or bans 2
Production or trade in ozone depleting substances subject to international 1
X
phase out; 3
X Production or activities that impinge on the lands owned, or claimed under 1
adjudication, by indigenous peoples, without full documented consent of such 4
13
Answer
Question #
No Yes
people.
1
X Landfills and waste transfer stations,
5
1
X Power plants,
6
Large-scale transport infrastructure such as highways, expressways, urban 1
X
metro-systems, railways, and ports, 7
1
X Investments in extractive industries; commercial logging,
8
Dams, or projects involving allocation or conveyance of water, including
1
X inter-basin water transfers or activities resulting in significant changes to
9
water quality or availability,
Activities that would convert natural habitats or significantly alter potentially 2
X
important biodiversity and/or cultural resource area, 0
Activities that would require the relocation of residential households and/or 2
X
significant involuntary land acquisition, 1
2
X Activities in disputed area.
2
14
5 Environmental and Social Screening

Environmental and social screening was conducted using the YIUSEP II ESMF
screening form, which is provided in Table 6. The sub-project activities will be done in
the streets , and don't involve activities that have a high potential environmental and
social impacts as mentioned in section 6
OHS, Environmental and Social and COVID-19 requirements for prevention measures
will be included in the contract and tender documents do not cause disturbance to the
community as mentioned in section 7
The environmental and social impacts will be positive when completing

implementation of subproject activities that will improve the environment and living
conditions in Al-Asbahi Area in Sana'a City
Table 6 : Environmental and Social Screening Form
Answer Due to
Question Yes No ESS relevance diligence/
Actions
Does the sub-project involve civil works X ESS1 ESMP, SEP
including new construction, expansion,
upgrading, or rehabilitation of existing
infrastructure?
Does the sub-project involve the land X ESMF, SEP,
acquisition and/or restrictions on land use? RF
Is the sub-project associated with any ESS3 ESMP, SEP
external waste management facilities such X
as a sanitary landfill, incinerator, or
wastewater treatment plant?
Does the sub-project have an adequate ESS1, ESS3 ESMP
system in place (capacity, processes, and X
management) to address waste?
15
Answer Due to
Question ESS relevance diligence/
Yes No
Actions
Does the sub-project involve the recruitment ESS2 LMP, SEP,
of workers including direct, contracted, X ESMP
primary supply, and/or community workers?
Does the sub-project have appropriate OHS ESS2 LMP, ESMP
procedures in place and an adequate supply X
of PPE (where necessary)?
Does the sub-project have a GM in place, to ESS10, ESS2 SEP, LMP
which all workers have access, designed to X
respond quickly and effectively?
Does the sub-project involve the use of
security or military personnel during the X ESMP, SEP
construction and/or operation of healthcare
facilities and related activities?
Does the Sub-project establish and
implement an appropriate quality
management system to anticipate and X ESS4 ESMP, SEP
minimize risks and impact that services may
have on community health and safety?
Does the sub-project apply the concept of
universal access were technically and X ESS4 ESMP, SEP
financially feasible?
Is the sub-project located within or in the X ESMP, SEP
vicinity of any ecologically sensitive areas?
Is the sub-project located within or in the ESMP, SEP
vicinity of any known cultural heritage X
sites?
Do the sub-project area present potential ESS1, ESS4 ESMP,
Gender-Based Violence (GBV) and Sexual X SEP/GBV
Exploitation and Abuse (SEA) risk? Action Plan
16
6 Risk Level and Mitigation Instruments

The sub-project assigned risk is moderate, thus, it requires the preparation of an
Environmental and Social Management Plan ESMP as detailed in the Environmental
and Social Management Framework ESMF for YIUSEP II AF. However, some
environmental and OHS impacts may be triggered. Therefore, UNOPS will include
environmental and social requirements for contractor including all OHS requirements,
as well as Health and Safety prevention measures from COVID-19 in the contract and
tender documents.
Social Risk and Impacts:

 Lack of worker’s awareness and knowledge on social safeguard issues on gender,
SEA and GBV.
 Child Labor
 Risks of water network and sewage network mixing
 Accidental destruction of other public infrastructure such as electricity grids if
present
 Public safety during the rehabilitation.
 Safety risks associated with open trenches
 Increase in road traffic and temporary inaccessibility
 Risks to children where construction carried out in the road
Potential Environmental risks and Impacts

 Dust generation during maintenance work’s excavation, backfilling and compaction
of soil;
 Air pollution due to gaseous emissions from vehicles and equipment.
 Waste production including solid wastes, domestic waste and hazardous waste such
as sludge and asbestos pipelines due to excavation and removal and replacement of
old sewage lines and earthwork wastes from rehabilitation work may be triggered.
Therefore, contractor is obliged to provide well maintained equipment and follow
the mitigation measures that included in the waste Management Plan, ESMP clauses
for contractor and BOQ’s in the tender documents.
 Minor Increased levels of noise and vibration due to heavy vehicles and equipment,
which are a nuisance to the community around the site.
17
 Accidental oil spills from machineries and vehicles causing soil and groundwater
contamination and from sewage and sludge from the cesspits that will be closed, or
accidental sewage spills during change of lines or from the temporary latrines that
will be used by workers
Potential Occupational Health and Safety risks and Impacts

 Work related accidents and injuries from lifting activities and excavation activities
 Work related accidents and injuries from vehicles running into workers
 Risk of working activities involving entry into confined spaces, including manholes,
sewers, pipelines,
 Coming into contact with hazardous wastes such as sewage and sludge
 Handling chemicals such as cement which may cause skin irritation
 Poor onsite sanitation or water supply, leading to illness and disease.
 Falling into excavated zones
 Risks from physical exhaustion
 Environmental risks (heat exposure, sand storms, rainfall, etc.)
 Risks from accidental electrical shocks from electrical poles
 Collapse of excavated trenches, soil on unstable ground.
 Risks of COVID 19 transmission
 Vehicles accidentally running into workers
 Road accidents while transporting materials and equipment and waste to and from
the site
 Poor onsite sanitation and lack of latrines for workers
Risks and impacts during operation and maintenance
 OHS risks such as vehicles accidentally running into workers during maintenance
 OHS risks during maintenance such as working in confined areas (i.e inspection
chambers)
 Lack of maintenance causing deterioration of pipelines and spread of sewage in the
streets and potential mixing with water lines and soil and groundwater
contamination if present.
 Road blocking/traffic during maintenance work
6.1 Resources and Services' access restrictions:

The subprojects will be implemented on the streets which will cause temporary
restrictions on the services and resources and access to houses. the activities will be
conducted section by section, and alternative roads will be available for road users
during implementation (The other side of road will be used as alternate road for cars).
18
6.2 COVID-19 Sensitivity

Extra measures are required form contractor during COVID 19 Pandemic, including
the following prevention measures to protect workers and will depend on emphasizing
basic infection prevention measures and contractor should implement good hygiene
and infection control practices, including but not limited to:
● Promote frequent and thorough hand washing, including by providing workers,

customers, and worksite visitors with a place to wash their hands. If soap and
running water are not immediately available, provide alcohol-based hand rubs
containing at least 60% alcohol.
● Encourage workers to stay home if they are sick.
● Encourage respiratory etiquette, including covering coughs and sneezes.
● Provide customers and the public with tissues and trash receptacles.
● Discourage workers from using other workers’ phones, desks, offices, or other work
tools and equipment, when possible.
● Maintain regular housekeeping practices, including routine cleaning and disinfecting
of surfaces, equipment, and other elements of the work environment. When choosing
cleaning chemicals, employers should follow the manufacturer’s instructions for use
of all cleaning and disinfection products (e.g., concentration, application method and
contact time, PPE).
6.3 Labor Management:

The estimated workers in the subproject is 30 workers during the implementation
period, as presented in Table 3.
The contractor shall:

 Ensure all workers are more than 18 Years old.
 Protect the workers from any risk that may be encountered during the
implementation including the exposure to the virus (COVID-19).
 Maintain occupational health and safety system in the site to protect workers
from hazards and risks and provide adequate health and safety training, required
PPE, first aid box, and toilets and potable drinking water and soap
 Provide OHS training to workers including trainings with dealing with hazardous
materials and wastes and chemicals and dealing with asbestos pipelines
 Avoid all forms of forced, involuntary, unpaid or compulsory labor
 Provide health and life insurance for all employees involved in onsite activities
 Ensure all working conditions as per national law/and or ESS2 are met
19
 Meet the requirements of national law and ESF

 Meets the requirements of the LMP.
 The contractor is responsible for all subcontractors
 Ensure non-discrimination in hiring of workers
6.4 Gender:
The sub-project is a priority to all community’s groups, men and women, and will
serve all families without exclusion in areas served by sewer network.
6.5 Gender-Based Violence GBV, Sexual Exploitation and Abuse SEA and
Sexual Harassment SH
The contractor and workers should sign the Code of Conduct, and ensure workers
respect and adhere to the Code of Conduct. CoC to respect the local community
cultures, and adhere to the social safeguard issues on Gender, SEA/SH and GBV.
Raise awareness on the GM system and how it can be used to report any GBV cases.
UNOPS, UW-PMU and Contractor should provide the workers with required training
and daily toolbox talk in the OHS, GBV and SEA . Contractor should provide the
work site with GM system for all workers including providing complaints box and
complaint means.
UNOPS has already taken the following steps in GBV/SEA/SH:
- In the stakeholder consultation meetings UNOPS has presented the project GBV
SEA/SH action plan and during the meetings and ensured to explain about the GM
mechanism and highlighted how it is transparent, secure and confidential to use any
of the GM access point.
- UNOPS has developed visibility materials to promote awareness for PSEA/SH in
local language (Arabic) the materials and messages used adapted to be suitable for
Yemen context and sensitivity of the subject.
- GM focal point received specialized training about SEA/SH cases and the way to
deal with it using a victim centered approach.
- UNOPS is developing SOP and protocol for GM in how to deal with SEA/SH
cases.
- UNOPS has conducted refresh sessions for Project Personnel in GBV/SEA/SH and
trained retainer’s sites engineers as well.
- UNOPS has prepared risk assessment tools for GBV and will require contractors to
fill a checklist on GBV/SEA/SH and to prepare code of conduct for their
workers/staff.
- AS part of YIUSEPII GBV SEA/SH action plan UNOPS will roll out SEA/SH
prevention and response plans for contractors , where the contractors need to
prepare the action plan as part of the tender documents , UNOPS is supporting to
enhance the contractors capacity in this area looking to the fact that almost they
20
have zero knowledge and capacity , for that UNOPS developed contractors action
plan template where it covers the most priority areas and UNOPS conducted
induction session for contractors about this requirement and presented to
contractors on how to prepare their own GBV SEA/SH prevention and response
plans (GBV Action Plans) using the developed template , other in depth training
sessions will follow and will continue during project life span.
- UNOPS will train contractors’ PSEA/SH focal points.
6.6 Land Acquisition

All the sub-project's activities will be carried out in the public property (streets), so no
need for land acquisition to carry out the sub-projects’ activities.
6.7 Community health and safety
As mentioned before, all of the sub-project activities will be in the public property
(streets) , community may impact on:
- Exposure to COVID, risk during implementation of the sub-project.

- Carrying the subproject scope of work in the public property community will be
exposed to Social, OHS risks as mentioned before.
- Access of public to worksite.
These impacts on the community health and safety can be mitigated through:
 Working in day hours.
 Install barriers, danger warning signs and restriction signs to only authorized
persons and signs showing the potential danger to the public.
 Establish barriers around the working site.
6.8 Grievance Mechanism for Workers
The Workers must use the general GM system highlighted in section #10 to submit
any grievances pertaining to them. These complaints may include, but are not limited
to, the following:
 Termination/Summary Dismissal,
 Breach of Employment Contract Terms
 Work Injury
 Discrimination
 Sexual Harassment
 Remuneration
 Wrongful termination
 Suspension
 Waiver of Claims
21
GM shall adhere to the following principles:
● Provision of information. All workers should be informed about the grievance

mechanism at the time they are hired, and details about how it operates should be
easily available, for example, included in worker documentation or on notice
boards.
● Transparency of the process. Workers must know to whom they can turn in the
event of a grievance and the support and sources of advice that are available to
them. All line and senior managers must be familiar with their organization's
grievance procedure.
● Keeping it up to date. The process should be regularly reviewed and kept up to
date, for example, by referencing any new statutory guidelines, changes in
contracts or representation.
● Confidentiality. The process should ensure that a complaint is dealt with
confidentiality. While procedures may specify that complaints should first be
made to the workers’ line manager, there should also be the option of raising a
grievance first with an alternative manager, for example, a human resource
(personnel) manager.
● Non-retribution. Procedures should guarantee that any worker raising a complaint
will not be subject to any reprisal.
● Reasonable timescales. Procedures should allow for time to investigate grievances
fully but should aim for swift resolutions. The longer a grievance is allowed to
continue, the harder it can be for both sides to get back to normal afterwards. Time
limits should be set for each stage of the process, for example, a maximum time
between a grievance being raised and the setting up of a meeting to investigate it.
● Right of appeal. A worker should have the right to appeal to the World Bank or
national courts if he or she is not happy with the initial finding.
● Right to be accompanied. In any meetings or hearings, the worker should have the
right to be accompanied by a colleague, friend or union representative.
● Keeping records. Written records should be kept at all stages. The initial
complaint should be in writing, if possible, along with the response, notes of any
meetings and the findings and the reasons for the findings. Any records on SEA
shall be registered separately and under the strictest confidentiality.
● Relationship with collective agreements. Grievance procedures should be
consistent with any collective agreements.
22
● Relationship with regulation. Grievance processes should be compliant with the

national employment code.
7 Environmental and Social Risks Impact and Mitigation Measures

Mitigation measures have been determined to reduce the impact of potential
environmental and social risks during the sub-project implementation, which are
provided in Table 7.
23
Table 7 : Potential Environmental and Social Risks and Mitigation Measures
Estimated cost (USD) Implementation

Mitigation Measure Potential Impact
Responsibility
Occupational Health & Safety Impacts
Contractor, UNOPS  Provide required information and training on the lifting Lifting
and UWSSP ESSO operations to the site workers. Operations( Manhole
 Ensure applying safe lifting operations. s, Pipelines)
 Ensure existence of a flag man and use of proper
communication means. Impacts from
 Ensure testing and checking the lifting equipment and Failure of lifting
license of trained operator. equipment;
 Ensure use of proper PPE safety materials and tools. Falling loads; and
 Prevent workers from standing close to the lifting area workers being
A safe distance between workers or pedestrians standing crushed by a moving
from the davit lifting device or any other lifting device has Load or lifting
to be maintained. equipment
which all might
 Close the lifting area with fence to prevent access to the
result in fatalities or
lifting area during lifting work.
injuries.
 Install warning signs for lifting activities
 Carry out lifting work by well trained, qualified, and
certified lifting team and with proper communication
means and flagman.
 Secure loads when lifting and use strong and reliable
fixation materials to make sure that the load is well tighten
NA Contractor, UNOPS  Provide required information and training on manual Manual Handling
and UWSSP ESSO handling to the site workers. Injuries that includes
 Ensure applying safe handling techniques. Fractures
 Remove space constraints, ensure good housekeeping and Damage to muscles,
providing improved layouts ligaments, and
 Keep manual handling to one level, improve floor tendons
Spinal disc injuries
24
conditions and improve the environmental conditions. The Trapped nerves

floor must be clean from any obstacles and should be open, Abrasions and cuts
clean and well protected. Burns
 Ensure use of appropriate PPE and safety materials. Hernias
Addressing potential use of handling aids with matching
safety measures.
 Ensure workers are aware of correct lifting techniques
or physical work to avoid injuries including back
injuries
 Ensure regular breaks are maintained and the presence
of potable drinking water
Contractor, UNOPS Protection from falls, Falling Loads, and Excavation
and UWSSP ESSO Equipment Falling in excavated
areas.
 Install barricades around excavated zones or open
zones
 Use hand / mechanical signals
 Grade soil away from the excavation
 Fence or barricade trenches left overnight
 Keep materials or equipment that might fall or roll into
an excavation at least two (02) feet from the edge of
excavations, or have retaining devices, or both.
 Provide warning systems such as mobile equipment,
barricades, hand or mechanical signals, or stop logs, to
alert operators of the edge of an excavation. If possible,
keep the grade away from the excavation.
 Provide scaling to remove loose rock or soil or install
protective barricades and other equivalent protection to
protect employees against falling rock, soil, or
materials.
 Prohibit employees from working on faces of sloped or
benched excavations at levels above other employees
unless employees at lower levels are adequately
25
protected from the hazard of falling, rolling, or sliding

material or equipment.
 Prohibit employees under loads that are handled by
lifting or digging equipment. To avoid being struck by
any spillage or falling materials, require employees to
stand away from vehicles being loaded or unloaded.
A competent person must make daily inspections of
excavations, areas around them and protective systems:
 Before work starts and as needed,
 After rainstorms, high winds or other occurrences
which may increase hazards.
 When reasonably anticipated that an employee will be
exposed to any hazard.
NA Contractor, UNOPS  provide proper PPEs for all workers Work related
and UWSSP ESSO  Ensure skilled workers are hired for each job. accidents and
 Conduct regular awareness sessions and daily Toolbox injuries and handling
Talks on OHS requirements before commencing any hazardous materials
work. and wastes
 Periodic inspection to ensure that mitigation measures are
implemented and stop any unsafe act or unsafe situation.
 Emergency response plan to be in place with details and
contact of the nearest hospital or medical center,
responsibilities are understood for all works, first aid
boxes are available and a list of trained first aiders is
posted and known by all workers with available
transportation.
 Immediately report all accidental occurrences with serious
accident potential such as major equipment failures, and
exposure to hazardous materials, slides c to UNOPS and
to the WBG within 48 hours.
 Contractors shall monitor, keep records and report on the
following environmental and social issues:
 Safety: hours worked, lost time injury (LTI), lost
26
workdays, recordable incidents and corresponding Root

Cause Analysis (lost time incidents, medical treatment
cases), first aid cases, high potential near misses, and
remedial and preventive activities required (for example,
revised job safety analysis, new or different equipment,
skills training, and so forth).
 Major works: those undertaken and completed, progress
against project schedule, and key work fronts (work
areas).
 ESHS requirements: noncompliance incidents with
permits and national law (legal noncompliance), project
commitments, or other ESHS requirements.
 ESHS inspections and audits: by Project Company,
Independent Engineer, UNOPS and its implementing
partners, or others—to include date, inspector or auditor
name, sites visited, and records reviewed, major findings,
and actions taken.
 Maintaining a record of injuries and accidents specifying
cause and location
 Provide a list of trained workers, who will be checked for
their training skills. Measures will be implemented onsite
and followed by regular monitoring visits.
 Ensuring the contractor is taking care of the safety of
workers while working in the site and give all necessary
vaccines to workers to prevent any infection with
epidemic and pandemic diseases.
 Store oil at inaccessible areas away from heat and with
proper ventilation.
 Ensure presence of fire extinguisher and train workers on
how to use them.
 Train workers to handle and store hazardous materials and
wastes as per their material safety data sheets (MSDSs).
27
 Provide proper PPEs for workers handling hazardous

materials and wastes
Contractor, UNOPS Contractor has to prepare emergency response plan and The emergency
and UWSSP ESSO establish and maintain an emergency preparedness and response and
response system, in collaboration with appropriate and relevant accidents
third parties, including to cover: (i) the contingencies that
could affect personnel of the sub-project to be financed; (ii) the
need to protect the health and safety of sub-project workers;
(iii) the need to protect the health and safety of the affected
people and Affected communities.
- The emergency preparedness and response system shall
include (i) identification of the emergency scenarios,
specific emergency response procedures, and training of
emergency response teams, (ii) emergency contacts and
communication systems/protocols (including
communication with affected communities), (iii)
procedures for interaction with government authorities
(emergency, health, environmental authorities), (iv)
permanently stationed emergency equipment and facilities
(e.g., first aid stations, firefighting equipment, spill
response equipment, personal protection equipment for the
emergency response teams), (v) protocols for the use of
the emergency equipment and facilities with clear
identification of evacuation routes and muster points
emergency drills and their periodicity based on assigned
emergency levels or tiers, (vi) decontamination procedures
and means to proceed with urgent remedial measures to
contain, (vii) limit and reduce pollution within the
physical boundaries of the project sites, property and
assets to the extent possible.
-The emergency preparedness will include both the
implementation and the operation phases, and a dedicated,
trained, and competent contractor team will be trained to
28
handle the emergency response responsibilities.

First Aid and Accidents
● Ensure that qualified first-aid by qualified personnel

is always available. Appropriately equipped first-aid
stations should be easily accessible throughout the
place of work.
● Provide workers with rescue and first-aid duties with
dedicated training so as not to inadvertently aggravate
exposures and health hazards to themselves or their
co- workers. Training would include the risks of
becoming infected with blood–borne pathogens
through contact with body fluids and tissue.
● Provide eye-wash stations and/or emergency showers
close to all workstations where immediate flushing
with water is the recommended first-aid response.
● Provide dedicated and appropriately equipped first-aid
room(s) where the scale of work or the type of
activity being carried out so requires.
● Equip first aid stations and rooms with gloves, gowns,
and masks for protection against direct contact with
blood and other body fluids.
● Make widely available written emergency procedures
for dealing with cases of trauma or serious illness,
including procedures for transferring patient care to
an appropriate medical facility.
● Immediately report all accidental occurrences with
serious accident potential such as major equipment
29
failures, contact with high-voltage lines, and exposure

to hazardous materials, slides, or cave-ins to UNOPS.
● Immediately investigate any serious or fatal injury or
disease caused by the progress of work by the
Contractor and submit a comprehensive report to
UNOPS.Details of the nearest hospital should be
present on site.
Contractor, UNOPS  Maintain insurance for workers in sub-project site Risk of working
and UWSSP ESSO according to the requirements and conditions of insurance activities involving
in the bidding documents which should comply with labor entry into confined
law, UNOPS, and the World Bank regulations. spaces, including
 Provide occupational health and safety training to all manholes, sewers,
employees involved in works. pipelines,
 Provide protective masks Half Face Mask Respirator with
EN140 with P3 filters, oxygen breathing tank. safety
helmets, goggles, shoes, and overall safety materials as
appropriate.
 Ensure selected PPEs are suitable to mitigate health and
safety impacts related to sewer activities.
 Provide workers in high noise areas with earplugs or
earmuffs.
 Ensure availability of first aid box.
 The contractors should submit daily report on the
movement of workers, approved and trained workers list,
for workers working on the manholes or sewers.
 The contractors should protect workers and public by
covering openings and establishing protected fencing,
barricaded and guardrails around worksite locations, and
overall use with appropriate awareness and/or warning
signage where appropriate on the worksite.
 Following driving safety instructions i.e., trained drivers,
30
following speed limits, using well maintained trucks.

 Maintain insurance for workers in the sub-project site
according to the requirements and conditions of insurance
in the bidding documents which should comply with labor
law, UNOPS and the World Bank regulations.
 The contractors should ensure the safety of workers
(appropriate collective protection equipment as well as
PPEs) while working on the manholes and sewers and give
all necessary vaccines to workers to prevent any diseases
that may infect them.
 The contractors should provide suitable lighting inside the
sewers and manholes during work hours.
 Contractors shall prepare and submit method of statement
and OHS risk assessment for high-risk work activities
including deep excavations, lifting operations and
confined spaces work such as (manholes and inspection
chambers).
 Provide self-contained breathing apparatus (oxygen
cylinders) to all workers working in confined spaces and
provide full body harness and lifelines for workers when
working in confined spaces. Apply Permit to Work to
ensure full compliance with OHS system and that all the
measures are in place to ensure safety of public and
workers. The contractors should conduct all works using
trained workers using appropriate PPEs, including full face
respiratory cartridge, disposable coverall/overall, and
safety footwear with disposable boat cover for upper
groundwork and for underground work (e.g., manholes
and sewer lines). Other PPEs for Eye Protection (Safety
Goggles), Hard Hat/Helmet, Gloves, Disposable Overalls
and Boot Cover and all required PPEs, should be provided.
 The contractors should provide necessary PPEs, including
self-contained breathing apparatus (SCBA) provided to
31
workers inside manholes and sewers with proper training

on how to use them properly.
 Workers should spend limited time in confined spaces.
 Ensure presence of extra oxygen tanks.
 Ensure workers are attached to safety ropes in case of
dizziness in confined places.
 Conduct gas tests prior to working in confined areas and
sewers and manholes

Contractor, UNOPS  contractors will provide health, safety and hygiene Infection by
and UWSSP ESSO materials to staff, workers and visitors and provide proper COVIDCovid-19
training on health and hygiene issues.
 Contractor to maintain routine cleaning and disinfecting of
surfaces, equipment, and other elements of the work
environment. When choosing cleaning chemicals,
contractors' employers should follow the manufacturer’s
instructions for use of all cleaning and disinfection
products (e.g., concentration, application method and
contact time, PPE).
 Workers should wear masks, gloves and goggles at all
time in the sites.
NA Contractor, UNOPS The safe clearance required beneath the overhead lines should Risks from accidental
and UWSSP ESSO be found by contacting the distribution network operator electrical shocks from
 Vehicles, plant, machinery, equipment, or materials that could electrical poles
reach beyond the safe clearance distance should not be taken
near the electrical line
 Operators should be instructed not carry out any work on top
of the machinery near overhead electrical lines;
 The working should be under the direct supervision appointed
to ensure that safety precautions are observed.
 The contractors should ensure the safety of workers
(appropriate collective protection equipment as well as PPEs)
32
while working near the electrical poles

 Provide occupational health and safety training to all workers
involved in works
 The contractors should submit daily report on the movement of
workers, approved and trained workers list, for workers
working near the electrical poles
 Provide warning systems such as mobile equipment,
barricades, hand or mechanical signals, or stop logs, to alert
workers of the edge of an electrical pole . If possible, keep the
grade away from the electrical poles .
 Never touch an overhead line that has been brought down by
machinery, or has fallen, until have received confirmation
that the electrical line has been de-energized and made safe
NA Contractor, UNOPS Conduct drug tests on drivers Risks from accidents
and UWSSP ESSO  Ensure drivers are aware of good driving practices, such as while transporting
wearing seatbelt and ensuring speed limit is not crossed materials
NA Contractor, UNOPS Use one-way systems if can. and use signpost. Vehicles running
and UWSSP ESSO  Avoid traffic routes passing close to any open edge. into workers
 Ensure that there are safe areas for loading and unloading
 Make entrances and gateways wide enough.
 Set sensible speed limits and clearly signpost them. Where
necessary, use suitable speed reduction measures, for example
road humps to restrict the width of road.
 Use a flagman, signals, barricades, and cones
 Stop the movement of vehicles in worksite in bad weather
conditions to avoid collision
 Worksite entrance and exits, and not allow for unauthorized
person or vehicles enter the worksite.
 Prohibit workers to climb on the vehicles during moving to
avoid falling.
 Organizing awareness sessions on occupational health and
33
safety before starting the work

NA Contractor, UNOPS  Allow resting breaks in shaded areas and provide workers Working during bad
and UWSSP ESSO with enough water weather conditions
 Raise awareness on the importance of drinking enough water
 Provide proper PPEs against heat and dust
 Do not allow working during bad weather, rain, dust storms
Contractor, UNOPS - Provide adequate supplies of potable drinking water from a Poor onsite
and UWSSP ESSO fountain with an upward jet or with a sanitary means of sanitation or water
collecting the water for the purposes of drinking supply
- Ensure that water supplied to areas of food preparation or for
the purpose of personal hygiene (washing or bathing) meets
drinking water quality standards
 provide mobile latrines, which must contain wash hands and
soap, that will be connected to cesspits that he will construct.
The cesspits will be dismantled immediately after the
activities are completed, discharged to the nearest manhole in
the public network, and filled with gravelly soil.
 Ensure a good housekeeping measures are kept
NA Contractor,  Maintain the cutting equipment to ensure they are in good Improper use of
UWSSP and condition. equipment while
UNOPS  Provide storage place in the worksite to ensure good storage cutting Asphalt
for the machinery and equipment in the end of the day. which causes
 Check the used cutting equipment if they are in compliance injuries
with the relevant standard.
 Issuance of a special permit to work before using cutting
equipment to ensure health and safety procedures in place.
 Ensure the moving parts in the equipment are provided by a
fixed guard to avoid contact with dangerous moving parts
 Train the workers at a safe distance from moving parts to
avoid injuries.
34
 Monitor the operation of equipment during all working times

on the equipment to ensure safe procedures are in place and
stop any dangerous acts with equipment directly.
 Prohibit the use of untrained workers and use restricted to
trained operators only
- Ensure that workers wear the necessary personal protection
equipment at all times
Social Impacts
Contractor, UNOPS 
Contractor and workers must sign the code of conduct, and Lack of workers
and UWSSP ESSO ensure workers respected and adhere to the code of awareness and
conduct. knowledge on ESF
 Conduct regular awareness sessions on site in GBV requirements on
prevention. gender, SEA/SH and
 GM system is in place to handle any issue on Gender GBV.
SEA/SH and GBV.
 GM system for all workers including providing complaints
box and complaint means.
Link:
https://www.un.org/Depts/ptd/about-us/un-supplier-code-
conduct
NA Contractor, UNOPS  All workers should be more than 18 years old. Child Labor
and UWSSP ESSO  Verifying age of workers by checking IDs and official
documents should be mandatory.
 Ensure a worker log is available, and all workers are
registered.
Contractor, UNOPS  Ensure closure of street sections will not cause income loss to Temporary disruption
and UWSSP ESSO roadside businesses by providing alternative access to of access to the home/
residences and roadside businesses. economic activities
 Activities are to be conducted section by section in a manner due implementation
to avoid any disruption to people's daily routines.
process
 Coordinate with the public on the activities implementation
time and inform them previously to avoid any delay or
35
disruption.
 Never disturb citizens from access to homes, markets, and
daily subsistence zones;
 Provide alternative temporary access roads to homes, markets,
and daily subsistence zones.
 In residential areas where dust and odor are emitted, inform
locals to close their windows
NA Contractor, UNOPS  Coordination with the LWSC to determine the paths of the Contaminated water
and UWSSP ESSO water network pipes before beginning implementation, as well due to mixing with
as assigning a LWSC representative to be present at the work sewerage
site during implementation.
 Coordinating the supply of water to residents with the LWSC
 In the event that water is mixed with sewage, sterilize (with
chlorination) the water network and citizens' tanks in
collaboration with the LWSC, and test to ensure that the water
network is sterilized before supplying citizens with water.
NA Contractor, UNOPS Install barriers, danger warning signs and restriction signs to Access of public and
and UWSSP ESSO only authorized persons and signs showing the potential children into working
danger to the public. And establish barriers around the site.
working site rooftop, equipment area and excavation area.
 Do not allow public and children to access working sites in all
cases
Ensure proper storage of construction material and fencing the
storage area to prevent accessibility.
NA Contractor, UNOPS  Coordination with local authorities and locating service lines Damage to the utilities
and UWSSP ESSO before starting work. and services located
 Get detailed drawings of underground services. underground
 Before starting excavation, manual excavate is applied to (electricity, water,
avoid damaging the underground infrastructure. telephone, etc.)
 The area that will be scanned for underground services is
needed to be obtained from the relevant government
institutions before starting work.
36
 Ensure contractor repairs time for any services that were

destroyed during implementation.
NA Contractor, UNOPS  Leveling and surveying should be conducted by the Inadequate slope of
and UWSSP ESSO instrument of total station to guarantee the drainage of the the road after the
stormwater and no flooding of water during the rainy season excavation for the
in the targeted areas. water network.
Environmental Impacts
NA Contractor, UNOPS  Noise should be minimum ( Max 84 dB(A) during lifting Noise impacts from
and UWSSP ESSO operation and installation, and proper mitigation measure machineries
and PPE should apply.
 Ensure work is carried out during daytime
 Use well maintained equipment
NA Contractor, UNOPS  Ensure that work wastes are properly stored at designated Solid waste produced
and UWSSP ESSO areas in bags and containers and regularly collected and by work
transported by an approved contractor to an authorized
disposal site
 Ensure proper housekeeping practices are maintained
 Storing and covering excavated piles at less windy areas
NA Contractor, UNOPS  Ensure all chemicals including oil are stored and handled Hazardous
and UWSSP ESSO and disposed according to their MSDSs (i.e., oil, sludge, Substances and
used PPEs, etc.) and at insulated zones from the ground to wastes
avoid contamination.
 Ensure hazardous materials are labelled
 Ensure oil is stored at an inaccessible ventilated area, away
from heat and unattainable by animals and pedestrians
 Ensure all workers handling hazardous materials and
wastes are properly trained and wearing suitable PPEs.
NA Contractor, UNOPS  Visual observation and applying equipment checklist for

and UWSSP ESSO inspection to ensure low emission and well-maintained Air pollution due to
equipment will be the only ones used. emissions from lifting
 Ensure using dust sweeping methods to reduce water used equipment/
37
in dust suppression transportation

 Use water in dust suppression in limited amount, equipment.
preferably. Preferably grey water.
Dust generation
during excavation
NA Contractor, UNOPS  Ensure any chemicals and wastes are stored at insulated Soil, surface and
and UWSSP ESSO areas from the ground and away from runoffs and areas ground water
with potential surface and ground water presence
 Ensure the presence of spill prevention kit and train
workers on how to use them
 Ensure the wastewater treatment facility receives sewage
amount suitable for its capacity.
Operation and Maintenance
NA Contractor (for  Same mitigation measures for installation will apply for Operation and
training only during relevant risks during inspection and maintenance as well. Maintenance (Staff
handover), UNOPS  Scheduled cleaning and inspection of the sewer stations; Health and Safety)
and UWSSP ESSO more frequent cleaning in those areas with a history of
stoppages due to sediment, roots, debris, and fats, oils, and
grease to minimize the potential for SSOs (Sanitary Sewer
Overflows).
 Inform locals on maintenance periods
 Maintenance activity records should be available to
support appropriate analysis and reporting
 Inform locals with maintenance periods.
 Contractor to provide OHS training on maintenance of the
network.
NA LWSC,  Use one-way systems if can. and use signpost. OHS risks such as
administration  Avoid traffic routes passing close to any open edge. vehicles accidentally
 Ensure that there are safe areas for loading and running into workers
unloading during maintenance
 Make entrances and gateways wide enough.
 Set sensible speed limits and clearly signpost them.
38
Where necessary, use suitable speed reduction

measures, for example road humps to restrict the
width of road.
 Use a flagman, signals, barricades, and cones
 Stop the movement of vehicles in worksite in bad
weather conditions to avoid collision
 Worksite entrance and exits, and not allow for
unauthorized person or vehicles enter the worksite.
 Prohibit workers to climb on the vehicles during
moving to avoid falling.
 Organizing awareness sessions on occupational health
and safety before starting the work
NA LWSC,  Provide occupational health and safety training to all OHS risks during
administration employees involved in works. maintenance such as
 Provide protective masks Half Face Mask Respirator with working in confined
EN140 with P3 filters, oxygen breathing tank. safety areas (i.e inspection
helmets, goggles, shoes, and overall safety materials as chambers)
appropriate.
 Ensure selected PPEs are suitable to mitigate health and
safety impacts related to sewer activities.
 Ensure availability of first aid box.
 submit daily report on the movement of workers, approved
and trained workers list, for workers working on the
manholes or sewers.
 protect workers and public by covering openings and
establishing protected fencing, barricaded and guardrails
around worksite locations, and overall use with
appropriate awareness and/or warning signage where
appropriate on the worksite.
 Following driving safety instructions i.e., trained drivers,
following speed limits, using well maintained trucks.
 ensure the safety of workers (appropriate collective
39
protection equipment as well as PPEs) while working on

the manholes and sewers and give all necessary vaccines
to workers to prevent any diseases that may infect them.
 provide suitable lighting inside the sewers and manholes
during work hours.
 Provide self-contained breathing apparatus (oxygen
cylinders) to all workers working in confined spaces and
provide full body harness and lifelines for workers when
working in confined spaces. Apply Permit to Work to
ensure full compliance with OHS system and that all the
measures are in place to ensure safety of public and
workers. The contractors should conduct all works using
trained workers using appropriate PPEs, including full face
respiratory cartridge, disposable coverall/overall, and
safety footwear with disposable boat cover for upper
groundwork and for underground work (e.g., manholes
and sewer lines). Other PPEs for Eye Protection (Safety
Goggles), Hard Hat/Helmet, Gloves, Disposable Overalls
and Boot Cover and all required PPEs, should be provided.
 provide necessary PPEs, including self-contained
breathing apparatus (SCBA) provided to workers inside
manholes and sewers with proper training on how to use
them properly.
 Workers should spend limited time in confined spaces.
 Ensure presence of extra oxygen tanks.
 Ensure workers are attached to safety ropes in case of
dizziness in confined places.
 Conduct gas tests prior to working in confined areas and
sewers and manholes
NA LWSC,  Check the water quality on a regular basis to ensure that Lack of maintenance
administration there is no pollution in the water or the network. causing deterioration
40
 In the event that water is mixed with sewage, sterilize of pipelines and
(with chlorination) the water network and citizens' tanks in spread of sewage in
collaboration with the LWSC, and test to ensure that the the streets and
water network is sterilized before supplying citizens with potential mixing with
water. water lines and soil
and groundwater
contamination if
present.
Estimated Total cost
41
8 Environmental and Social Monitoring Plan

The implementation of the mitigation measures will be monitored accordingly
through daily, weekly and event-based by the Contractor, WSLC and UNOPS .
The aspects that will be monitored, which is provided in Table 8, will be updated to
accommodate any emergency or updated aspects that may be recommended by the
monitoring reports.
42
Table 8 : Monitoring Plan
Implementation Frequency Measurements (incl. methods & equipment) Impacts

responsibility
Community Health and Safety
Contractor, UWSSP and Daily basis during Method: Public safety during the work.
UNOPS rehabilitation work and weekly - Visual observation and photographic documentation of
during site inspection visits, safety measures.
- Visual observation for installing warning signs,
On any complaint barricading of working areas with safety tapes and
fencing/barricades to prevent unauthorized access of
public and pedestrians to the working areas.
Indicators
- Number of recorded injuries and types of injuries and
accidents
Contractor, UWSSP and Weekly during site inspection Method: The risk of employing children
UNOPS and TPM and regularly by TPM - Site inspection, checking and documentation of and forced labor for work
contractor employee records activities.
Indicators:
o Number of recorded employees below the age of 18
Contractor, UWSSP and Weekly Method: Complaints Handling
UNOPS Complaints register will be kept on site and this will feed
into the GM. Details of complaints received will be
incorporated into the audits as part of the monitoring
process
Indicators:
Number of Reported Grievances
43
Contractor, UWSSP and Weekly Indicators GBV and SEA issues

UNOPS and TPM - Number of reported and registered cases of the SEA/SH
through project GM.
- Number of reported cases of contractors’
noncompliance to PSEA/SH obligation on work sites.
General Environmental Impacts
Contractor, UWSSP and Daily Method: Dust generation during work
UNOPS Weekly for received Visual observation and photographic documentation of implementation.
complaints equipment induced dust clouds during maintenance/
rehabilitation activities
Indicator:
visible dust emissions/visible dust cloud
Number of received complaints regarding dust and air
emissions
Contractor, UWSSP and Daily Method: Production, proper disposal and
UNOPS disposal of work’s debris and
Inspection and photographic documentation waste materials.
Indicators:
Records of presence of waste stored in open areas or near
drainage areas and increase in waste pollution
Number of complaints received regarding waste
mismanagement
Contractor, UWSSP and Daily Method: Soil and groundwater
UNOPS contamination
Inspection and photographic documentation and water
testing
44
Indicators:
Change in soil color and presence of visible fuel leaks
Testing for potable water Contaminants above national

and WHO health and safety limits.
Presence of sewage and sludge leaks on the soil
Occupational Health and Safety

Contractor, UWSSP and Daily Visual inspection to ensure that all lifting activities in the Lifting Operations
UNOPS work site are executed safely and as per the standard lifting
safety rules.
Visual inspection that safety distance from lifting sites is
adhered to
Indicators:
Number of injured workers from lifting activities
Contractor, UWSSP and Daily Visual inspection to ensure that all manual handling Manual Handling
UNOPS activities are performed according to the OHS manual
handling safety rules and instructions. Record any
noncompliance
Ensure that the implementation of the safety techniques to
control the manual handling risk is monitored
continuously.
Indicators:
45
Number of injured workers and number of workers not

wearing proper PPEs.
Visual inspection Hazardous materials, chemicals
Indicators: and wastes
Hazardous materials and chemicals storage is unlabeled
Presence of hazardous material at undesignated zones
Empty chemical bins are stored inappropriately
Number of workers not wearing proper PPEs and number
of injured workers from chemicals such as skin blister
from cement
Contractor, UWSSP and Daily Visual inspection to ensure that all excavation activities Excavation
UNOPS are executed safely and all safety rules are implemented.
Record any noncompliance.
Indicators:
Number of workers wearing masks
Number of workers falling into excavated areas
46
Contractor, UWSSP and Daily Method: Infection by Covid-19

UNOPS - Visual inspection to ensure that health, safety and
hygiene awareness are followed and communicated.
- Visual inspection to ensure that all health, safety and
hygiene materials are provided.
Indicator:
- Number of sick workers
- Number of workers adhering to wearing PPEs through
visual Inspection
Contractor, UWSSP and Daily Method: Work related accidents and
UNOPS and TPM - Inspection and photographic documentation injuries.
- Maintaining a record of injuries and accidents in project
reports specifying cause and location
- Contractors are required to provide a list of trained
workers, who will be checked for their training skills and
age and the measures will be implemented onsite and
followed by regular monitoring visits.
- Inspection and photographic documentation
Indicator:
The record of injuries and accidents in project reports

specifying cause and location.
UNOPS and TPM Weekly during site inspection Method: Poor onsite housekeeping, toilet
and regularly by TPM Site inspection and water supply, leading to
- Indicator: illness and disease.
o Presence of clean water and soap
47
o Presence of pests
o Reports on illness and diseases
 Presence of waste outside designated bins
Contractor, UWSSP and Weekly during site inspection. Method: Increased level of noise
UNOPS Site supervision/inspection and documentation to ensure
compliance with the noise mitigation measures
Indicator
Percentage of workers complying with PPE procedures
Number of received complaints regarding noise emissions
Contractor, UWSSP and Daily Indicator: Safety
UNOPS Hours worked, recordable incidents and corresponding
Root Cause Analysis (lost time incidents, medical
treatment cases, first aid cases, high potential near misses,
and remedial and preventive activities required (for
example, revised job safety analysis, new or different
equipment, skills training, and so forth.
Contractor, UWSSP and Daily Method: : Environmental incidents and near
UNOPS Environmental incidents and high potential near misses misses
and how they have been addressed, what is outstanding,
and lessons learned.
Indicator:
Number and types of recorded environmental misses
Contractor, UWSSP and Daily Indicator: Major works:
UNOPS Work undertaken and completed, progress against project
schedule, and key work fronts (work areas).
48
Contractor, UWSSP and Daily Indicator: E&S and OHS requirements:

UNOPS Register non-compliance incidents with permits and
national law (legal noncompliance), project commitments,
or other E&S requirements.
Contractor, UWSSP and Daily Indicator: E&S/OHS inspections and audits:

UNOPS By contractor, engineer, or others, including authorities to
include date, inspector or auditor name, sites visited, and
records reviewed, major findings, and actions taken.
Contractor, UWSSP and Daily Indicator Workers:
UNOPS Number of workers, indication of origin (expatriate, local,
nonlocal nationals), gender, age with evidence that no child
labor is involved, and skill level (unskilled, skilled,
supervisory, professional, management).
Contractor, UWSSP and Weekly Method: Training on E&S issues
UNOPS
Including dates, number of trainees, and topics.
Indicator:
Training records and number of training sessions on OHS
risks and Environmental & Social issues and attendances
Contractor, UWSSP and Monthly Details of any work outside boundaries (Such transportation Footprint management:
UNOPS of equipment and materials) or major off-site impacts
caused by ongoing work—to include date, location, impact,
and actions taken.
Contractor, UWSSP and Weekly Indicator: Worker grievances:
49
UNOPS and TPM Number or grievances, details including occurrence date,

grievance type, and date submitted; actions taken and
dates; resolution (if any) and date; and follow-up yet to be
taken— grievances listed should include those received
since the preceding report and those that were unresolved
at the time of that report.
Contractor, UWSSP and Weekly Indicator: Major changes to contractor’s
UNOPS and TPM Records of Major changes to contractor’s environmental environmental and social
and social practices. practices.
50
Contractor, UWSSP and Weekly Indicator: Deficiency and performance

UNOPS and TPM Actions taken in response to previous notices of deficiency management
or observations regarding E&S performance and/or plans
for actions to be taken—these should continue to be
reported until UNOPS determines the issue is resolved
satisfactorily
Local Authority/WSLC Continuous daily Ensure same monitoring measures are implemented during Operation and Maintenance (Staff
operation and maintenance for relevant risks Health and Safety and community
health and safety)
UNOPS, Contractor and Training Prior to handing the Number and type and details for training on how to Operation and Maintenance
Local Authority/WSLC project to the community maintain the rehabilitated network.
(contractor and UNOPS). Indicator:
Maintenance shall be Number of recorded grievances related to network issues
periodical/Continuous (local and resolved issues
authority/WSLC) Number of recorded leaks
Number of misfunctions
Number of times clogging was recorded
Number of maintenance sessions conducted
-
All costs will be the responsibility of each party including the contractor and will be included in the contract BoQ.
51
9 Stakeholder Engagement Plan
9.1 Overview
The preparation of the ESMP and of the project selection and design was highly
dependent on stakeholder consultations, conducted as per the YIUSEP II
Stakeholder Engagement Plan (SEP)3.
UNOPS consulted with public authorities and the Implementing Partners (PWP,
RMF-IU, and Urban PMU) to ensure that YIUSEP II - AF responds to the “urgent”
priority needs identified during the implementation of YIUSEP I The consultations
were carried during field missions and official meetings, virtual meetings, and
through phone calls., between September 2020 and March 2021.
UNOPS consulted with its Implementing Partners (IPs) and selected Yemeni civil
society organizations to discuss and seek their inputs and feedback on the YIUSEP
II environmental and social risk management instruments. the consultations were
carried during 17-29 April 2021, through phone calls.
On 9 -10 August 2023 UWSSP ESSO consulted 31 beneficiaries (26 males and 5
females) to identify the purpose, scale and scope of work of sub-project, and to
discuss and seek their inputs and feedback on impact assessment, the mitigation
measures. The consultation carried out through individual meetings.
The following table addresses the concerns raised by beneficiaries during the field
visit
Table 9: Concerns raised During the field visits and their Responses
Responses Concerns Raised #

During the consultation process, social and environment team briefed the proposed
subprojects including fencing the sites, civil works, grievance redress mechanism, etc. Local
residents, business community and the shopkeepers considered the subprojects very positive
for the community and emphasized that the work in the subproject should be completed as
early as possible. The work in this site will increase the employment and business
opportunities for the locals. The various concerns raised related with their responses during the
site visit are given below:
If the contractor encounters a solid, challenging Minimize the effects of noise, dust,
rock, he may use a variety of machineries to vibration, traffic associated with
speed up the process, but he will keep them in
good working order, properly tuned, and excavation and other work activities on the
maintained to reduce exhaust emissions and nearby communities living along the
3 https://ye.unopsmr.org/wp-content/uploads/2021/06/Stakeholder-Engagement-Plan-SEP-Integrated-Urban-Services-Emergency-Project-II-P175791.pdf
52
vibration issues. The Contractor will also subprojects’ areas.

ensure that the suggestions made in this ESMP
are implemented.
It was briefed that the Contractor will be bound The Contractor shall dispose solid waste
to on regular basis.
safely dispose all the solid waste generated in
demarcated waste disposal sites.
It was briefed that the Contractor will be Temporary disruption of access to the
providing alternative access to residences and home/ economic activities
roadside businesses. and the activities are to be
conducted section by section
It was briefed that the Contractor will be Inadequate slope of the road after the
leveling and surveying should be conducted by excavation
the instrument of total station to guarantee the
drainage of the stormwater and no flooding of
water during the rainy season in the targeted
areas
9.2 Stakeholder Consultation Plan

Sub-project's stakeholders, sub-project-affected parties and interested parties, were
identified. Also, activities and methods of engagements are identified, as provided
in Table 9. The purpose of these consultations is to refine the stakeholder
engagement strategy so as to meet the requirements of YIUSEP II, and ensure that
future communication is effective.
All stakeholder engagement activities will be informed by and regularly updated

according to an iterative process of stakeholder identification, analysis and based on
comments received on the stakeholder engagement process.
53
Table 10 : Stakeholder Engagement Plan
Methods of
Stakeholder Interest influence Key Activities Stage Responsibility
engagement
MoWE Medium Medium  Identification of the proposed Project Study Correspondences UWSSP Manager
(Nature, purpose, scale and scope of (Phone/
work...etc) Emails/WhatsApp)
 Identification of the Impact Assessment
and the mitigation measures
 Identification of stakeholder concerns
and opinions on the impacts identified
 Allow to provide their views and
opinions on the proposed Project and
Impact Assessment and the mitigation
measures
Provide information on the Project 's Implementation Correspondences UWSSP Manager

progress (Phone/
Emails/WhatsApp)
Provide information on the Project 's Operation Correspondences UWSSP Manager

progress (Phone/
Emails/WhatsApp)
WSLC High High Coordination to provide technical data and Study Correspondences UWS-PMU
information for UWS-PMU designer (Phone/ designer engineer
engineer Emails/WhatsApp)
Consultation on the proposed Project UWS-PMU ESSO

(Nature, purpose and scale of sub- project
and scope of work...etc)
54
Methods of
engagement
Consultation on the Impact Assessment and

the mitigation measures.
Identification of stakeholder concerns and

opinions on the impacts identified
Allow to provide their views and opinions

on the proposed Project and Impact
Assessment and the mitigation measures
Participation in the inspection of supplied Implementation Field inspection UWS-PMU

materials. /Meeting Engineer
Provide facilities in supervision the Implementation Meeting

project's activities (Coordination to enable
the contractor to commencing work)
Provide information on the Project 's Implementation Correspondences

progress (Phone/
Emails/WhatsApp)
Meeting
Participation in the primary receipt of Implementation Field visit and

implemented project activities form the
contractor meeting
Evaluation project technical performance Operation Reporting
55
Methods of
engagement
Participation in the final receipt of Operation Field visit and

implemented project activities form the
contractor meeting
Local cleaning Low Low Coordination to remove waste and debris Implementation Meeting / letters UWS-PMU
fund from working sites to the assigned landfill designer engineer
and ESSO
Traffic Low Low Coordination to organize and facilitate Implementation Meeting / letters UWS-PMU
management traffic movement designer engineer
and ESSO
Communities / High Medium Consultation on the proposed Project Study In person public UWS-PMU ESSO
Beneficiaries (Nature, purpose, scale and scope of meetings and
work...etc)
focus groups
Consultation on the Impact Assessment and
the mitigation measures.
Raise Communities awareness about In person public UWS-PMU

gender, SEA/SH, GBV and GM meetings and supervisor
Implementation
focus groups UWS-PMU ESSO
resolve complaints and reply on their In person meetings UWS-PMU ESSO

concerns regarding the project activities and and UWS-PMU
supervisor
correspondences
(Phone/
Emails/WhatsApp)
56
Methods of
engagement
Contractor and High Medium  Raise Contractor and workers awareness Implementation Awareness sessions UWS-PMU
workers about gender, SEA/SH, GBV, GM and supervisor
LMP
 Raise Contractor and workers awareness UWS-PMU ESSO
on the Impact Assessment and the
mitigation measures
 Identification of ESHS requirements
SCMCHA Low High Coordination to issue permits to transport Implementation Meeting / letters UNOPS and
and deliver materials to the subproject
site UWSSP Manager
57
10 Grievance Mechanism GM
UWS-PMU is establishing its own GM, until it finished, UNOPS GM will be used
in the sub-project.
10.1 UNOPS GM
The grievance redress mechanism will focus on the following during the
implementation Process:
 Record grievances, both written and oral, categorizing and

prioritizing them, and providing solutions within an agreed timeframe;
 Discuss the grievances on a regular basis with relevant authorities

and identify decisions/actions for issues that can be resolved at that
level;
 Informing the project management of any more serious issues;
 Reporting to the aggrieved parties about the developments regarding

their grievances and the decisions;
 All information about grievance procedures, grievance forms, and

responses will be available in languages readily understandable to the
locals.
Table 11: Type of expected grievances
Categories of Grievances
1. Basic information
− Access to subproject information
− Correction and deletion of untrue or misleading information that affects the person
2. Ethics and conduct
− Government entities and staff
− Implementing Partner staff
4. Violation and breach of codes of ethics
− Violation of codes of ethics;
− Breach of the code of ethics by government officers:
− Breach of Code of Conduct and Ethics by staff of Implementing Partners
5. Violation of human rights and fundamental freedoms
− Gender equality and general equality matters.
− Equality and freedom from discrimination (Equality -every person; Equality of men and
women
to opportunities in political, economic, cultural and social)
− Non-discrimination of special needs groups
58
6. Corruption and Economic crimes

− Unethical conduct
7. Labor and working conditions
− Termination/Summary Dismissal,
− Breach of Employment Contract Terms
− Work Injury
− Discrimination
− Sexual Harassment
− Remuneration
− Wrongful termination
− Suspension
− Waiver of Claims
8. Environmental compliance violations
− Violation of environmental standards laid out in the ESMPs, and ESMF , including
complaints about noise, dust, pollution, waste accumulation, debris, damages to the
eco system etc.
9. Occupational Health and Safety (OHS)
− Violation of occupational health and safety measures and standards laid out in the ESMF,
ESMPs
− Issues of Community Health and Safety
11. Gender-Based Violence (GBV) / Sexual Exploitation and Abuse (SEA) / Sexual Harassment
(SH)
− Gender based violence committed by project personnel or any worker on the Project, or GBV
committed in relation to the Project
− Sexual Exploitation and Abuse committed by Project staff or any worker of an IP associated
to these
subproject
− Sexual Harassment committed by subproject staff or any worker associated to these subproject
10.1.1 Available Channels
 A phone number for a hotline operator: The phone number of a grievance

hotline operator must be widely distributed among subproject stakeholders.
The Hotline Operator is available every day from 8 a.m. to 5.00 p.m. via a
toll-free number. Anyone with a concern can call the hotline number and file
a complaint with the Project. Operators will respond in either Arabic or
English.
 A phone call and/or a WhatsApp message: The GM officer will accept
complaints 24 hours a day, seven days a week via the WhatsApp number
provided to all stakeholders.
 A Complaint box must be installed on the sub-project sites. Complaint
boxes provide a more anonymous way of filing a grievance or for providing
feedback. Grievances or feedback submitted to the Complaint Box must be
59
expressed in writing. Boxes are clearly marked as Complaint box and

grievance mechanism.
10.1.2 Tracking, Investigating and Resolving Complaints
The GM log maintained by UNOPS will track the date the complaint was received,
date responded to, the type of response, and if the complaint was resolved to the
satisfaction of the plaintiff.
The ESSO will coordinate with local partners, local field staff and local government
officials to ensure prompt follow up action in response to each complaint. More
specifically, the GM focal point wills forename complaints:
Inform the plaintiff if the complaint is accepted or rejected within 3 days from
receiving the complaint; any technical input from project engineers; if necessary,
the response will require input from project engineers.
If the complaint is accepted, send the plaintiff an officially stamped review

card indicating:
 plaintiff name or legal representative
 plaintiff address
 complaint title
 review date
 list of annexes submitted with the complaint
Work with engineers, local partners, and contractors to resolve the complaint within
28 days of its submission.
10.1.3 Steps to handle GM
 Publicizing: stakeholder’s consultation, printed materials;

 Receiving and registering complaints: staff at local and central level who will
be responsible for receiving registering and tracking complaints;
 Acknowledging: The GM staff (team) acknowledges receipt of the complaint
within 2-3 working days. Inform the complainant on the eligibility of his/her
complaint;
 Anonymous complaints: To be studied as well;
 Reviewing and investigating, collect, review and analyze related documents;
 Conducting interviews of the involved persons, officers and staff;
 Analyzing the related national legislations & regulations, World Bank
Policies & Guidelines and UNOPS standards;
60
 Summarizing the facts and findings;

 Developing resolution options: based on the collected evidence, the GM staff
(team) will draw conclusions, make recommendations for solutions, and
present it to the complainant;
 If the solution is not accepted, complaint will be presented to the Program
Manager as a second level to appeal who can make the resolution and/or can
delegate an arbitrary to investigate on the complaint and propose
recommendations for resolution;
 Implementing resolution: If the solution is accepted, then will be
implemented;
 Monitoring and closing: the complaint should be monitored for a reasonable
period of time to make sure that the complainant does not express additional
concerns, and then the complaint could be closed.
Reporting (recording): prepare concise summary reports of the complaints received,

with the resolutions taken and status of resolutions implementation, and filled in the
database with detailed records
61
11 Reporting of ESMP
The ESSO will report on monthly basis the implementation of the ESMP to
UNOPS, and UNOPS will report the ESMP implementation to the WB. There will
be also irregular reports based on the situation and updates. The Supervision
Consultant will monitor and report monthly and irregularly on the level of
mitigation measures implementation and environmental issues. The contractor shall
monitor, keep records and report on the following environmental and social issues:
safety, Environmental incidents and near misses, major works, ESHS requirements,
ESHS inspections and audits: workers, training on ESHS issues, footprint
management, external stakeholder engagement, details of any security risks, worker
grievances, external stakeholder grievances, major changes to Contractor
environmental and social practices, deficiency and performance management.
The following table (12) provides indicative reporting plan.
Table 12 :Reporting Plan
When Who How What

Weekly and ESSO (UNOPS) Based on Compliance level to the
monthly from monitoring and ESMP including
ESSO and inspections, log, environmental and social
quarterly from the consultant issues, OHS, GM, etc.
UNOPS to WB. reports, GM log
Weekly Supervision Consultant based Compliance level to the
Consultant. on monitoring, ESMP and environmental and
(appointed by the inspection, social issues: safety,
implementing records, logs, environmental incidents and
partner). contractor reports. near misses, major works,
ESHS requirements, ESHS
inspections and audits:
workers, training on ESHS
issues, footprint management,
external stakeholder
engagement, details of any
security risks, worker
grievances, external
stakeholder grievances, major
changes to Contractor
environmental and social
practices, deficiency and
performance management.
Weekly Contractor Contractor ESSO Environmental and social
based on issues: safety, environmental
62
monitoring, incidents and near misses,

inspection, major works, ESHS
records, logs. requirements, ESHS
inspections and audits:
workers, training on ESHS
issues, footprint
management, external
stakeholder engagement,
details of any security risks,
worker grievances, external
stakeholder grievances, major
changes to Contractor
environmental and social
practices, deficiency and
performance management.
The roles and responsibilities of Supervision Consultant and ESSO are given in
the table below:
Table 13:Roles and Responsibilities of Supervision Consultant and ESSO

The Responsibility Position
organization
 Implementi  Ensure ESMP Implementation; Supervision Consultant
ng Partner  Supervise procurement and hiring of staff; and
(UWSSP)  Overall supervision of project.
 Assist UNOPS ESSO in managing and monitoring all
HSSE related activities on the ground
63
 UNOPS Environmental Aspects ESSO

 Ensure that the contracts include clauses for ESMP
implementation;
 Ensure implementation of the ESMP during various
phases of design and implementation;
 Certify timely and robust environmental monitoring in
the field by local facilitators and technical resource
persons;
 Ensure that environmental trainings are planned and
implemented;
 Overall monitoring and reporting of environmental
impacts;
 Coordinate and ensure development of awareness
material;
 Prepare environmental Progress Reports including
monitoring reports for the project.
 Monitor and check the proper implementation of all
occupational health and safety mitigation measures as
suggested in ESMP through field visits as well as site
records;
 Ensure that environmental trainings regarding
occupational health and safety are planned and
implemented;
 Overall monitoring and reporting of occupational health
and safety issues; and
 Prepare Progress reports regarding compliance of
mitigation measures for occupational health and safety
for the project.
Social Aspects
 Monitor and check the proper implementation of all
social mitigation measures as suggested in ESMP;
 Monitoring and evaluation of social related matters of
the project and maintain a social complaint register to
document social issues;
 Certify timely and robust social monitoring in the field
by local facilitators and technical resource persons
 Ensure inclusion of ESMP requirements in project
designs;
 Remain the focal point for managing the project GM,
and maintain analysis and reports on types of
complaints received, resolved, time taken to action, etc.
Provide technical lead to the field teams regarding
gender mainstreaming activities of the project;
 Linkages development with NGOs and public-sector
entities working on empowerment of women and
marginalized segments of society;
64
 Ensure the GM is gender friendly;

 Provide assistance and advice to field staff for
resolving grievances related to gender arising on
account of project implementation; and
 Prepare Grievance Reports as and when required
 basis.
Annex:1 Environmental and Social Requirements for Contractors

Contractors shall meet the following Environmental, Health, Safety and Social (including labor)
requirements – thereafter called ESHS requirements1.
The ESHS requirements include 10 sections
1. Contractor Environmental and Social Management Plan (C-ESMP)

2. ESHS Training
3. Site Management
4. Occupational Health and Safety (OHS)
5. Chance Find Procedures
6. Emergency Preparedness and Response
7. Stakeholder Engagement
8. Code of Conduct
9. Contractor Environmental and Social Reporting
10.GBV Action Plan based on UNOPS template
Contractor Environmental and Social Management Plan (C-ESMP)
 Prepare and submit to UWS-PMU / UNOPS for approval a Contractor
Environmental and Social Management Plan (C-ESMP).
 Include in the C-ESMP a detailed explanation of how the contractor’s
performance will meet the ESHS requirements
 Ensure that sufficient funds are budgeted to meet the ESHS requirements,
and that sufficient capacity is in place to oversee, monitor and report on C-
ESMP performance.
 Put in place controls and procedures to manage their ESHS performance.
 Get prior written approval from UWS-PMU Engineers before starting
construction or rehabilitation activities.
ESHS Training
 Determine ESHS training needs in collaboration with UWS-PMU/ UNOPS
 Maintain records of all ESHS training, orientation, and induction.
 Ensure, through appropriate contract specifications and monitoring that
service providers, as well as contracted and subcontracted labor, are trained
adequately before assignments begin.
 Demonstrate that its employees are competent to carry out their activities and
duties safely. For this purpose, the Contractor shall issue a Competence
Certificate for every person working on site (relative to trade and aspect of
work assignment) that specifies which tasks can be undertaken by which key
65
personnel.
 Training should include occupational health and safety measures, GBV HS
and social health and safety measures, Environmental health and safety
measures, waste management and hazardous materials management.
Orientation Training
 Provide ESHS orientation training to all employees, including management,
supervisors, and workers, as well as to subcontractors, so that they are
apprised of the basic site rules of work at/on the site and of personal
protection and preventing injury to fellow employees.
 Training should consist of basic hazard awareness, site-specific hazards, safe
work practices, and emergency procedures for fire, evacuation, and natural
disaster, as appropriate. Any site-specific hazard or color coding in use
should be thoroughly reviewed as part of orientation training.
Visitor Orientation
 Visitors shall not enter hazard areas unescorted.
 Ensure that visitors shall always be accompanied by an authorized member of
the contractor, or a representative of UNOPS or UWS-PMU, who has
successfully fulfilled the ESHS orientation training, and who is familiar with
the project site construction hazards, layout, and restricted working areas.
New Task Employee and Contractor Training

 Ensure that all workers and subcontractors, prior to commencement of new
assignments, have received adequate training and information enabling them
to understand work hazards and to protect their health from hazardous
ambient factors that may be present. The training should adequately cover the
step-by-step process that is needed for Project activities to be undertaken
safely, with minimum harm to the environment, including:
o Knowledge of materials, equipment, and tools

o Known hazards in the operations and how they are controlled
o Potential risks to health
o Precautions to prevent exposure
o Hygiene requirements
o Wearing and use of protective equipment and clothing
o Appropriate response to operation extremes, incidents and accidents
Construction Site Management

Vegetation
 Prevent any unnecessary destruction, scarring, or defacing of the natural
surroundings in the vicinity of the construction site
 Protect all trees and vegetation from damage by construction operations and
equipment, except where clearing is required for permanent works, approved
construction roads, or excavation operations
 Revegetate damaged areas on completion of the Works, and for areas that
cannot be revegetated, scarifying the work area to a condition that will
facilitate natural revegetation, provide for proper drainage, and prevent
erosion
 Use, as much as possible, local species for replanting and species that are not
listed as a noxious weed
 Repair, replant, reseed or otherwise correct, as directed by UNOPS or UWS-
PMU, and at the Contractor’s own expense, all unnecessary destruction,
scarring, damage, or defacing of the landscape resulting from the Contractors
operations
 Transport labor and equipment in a manner to avoid as much as possible
66
damage to grazing land, crops, and property
Protection of the Existing Installations

 Safeguard all existing buildings, structures, works, pipes, cables, sewers, or
other services or installations from harm, disturbance or deterioration during
construction activities
 Coordinate with local authorities to identify existing infrastructure that might
not be visible
 Repair any damage caused by the Contractor’s activities, in coordination with
concerned authorities.
 Take all reasonable precautions to prevent or reduce any disturbance or
inconvenience to the owners, tenants or occupiers of properties to the
construction activities, and more generally to the public
 Maintain safe access to public and private properties that might be affected
by construction activities. If necessary, provide acceptable alternative means
of passage or access to the satisfaction of the persons affected.
 Avoid working during night hours
Waste from Construction Activities

 Collect and properly store and manage all solid wastes and hazardous wastes
resulting from the construction activities, including construction debris and
spoils, to prevent the contamination of soil and groundwater. In case
chemicals are present they should be stored and disposed according to their
Material Safety Data Sheets (MSDSs)
 Remove unneeded excavation material from construction sites as soon as
possible
 Agree with relevant municipalities about construction waste disposal
 Carefully select waste disposal sites, to be approved by UNOPS or UWS-
PMU.
 Minimize littering of roads by ensuring that vehicles are licensed and loaded
in such a manner as to prevent falling off or spilling of construction
materials, and by sheeting the sides and tops of all vehicles carrying mud,
sand, other materials or debris
 Transfer construction waste to assigned places in the selected waste disposal
sites with documented confirmation.
 Properly dispose of solid waste and debris and hazardous waste at designated
permitted sites waste disposal sites allocated by the local authorities, and
obtain a receipt of waste from the authorized landfill authority.
Hazardous and Toxic Materials
Toxic and deleterious wastes resulting from the Project Company's activities require special
attention in order to forestall their introduction into the natural environment which could result in
harm to people, aquatic life or natural growth of the area. The Contractor shall take precautions
relative to the conditions specified herein.
 Train workers regarding the handling of hazardous materials

 Store , handle and dispose hazardous materials according to their MSDSs
 Provide adequate secondary containment for fuel storage tanks and for the
temporary storage of other fluids such as lubricating oils and hydraulic fluids,
 Use impervious surfaces for refueling areas and other fluid transfer areas
 Train workers on the correct transfer and handling of fuels and chemicals and
the response to spills
 Provide portable spill containment and cleanup equipment on site and
training in the equipment deployment
 Deposit or discharge toxic liquids, chemicals, fuels, lubricants and bitumen
67
into containers for salvage or subsequent removal to off-site locations.

 Treat hazardous waste separately from other waste
 Avoid the storage or handling of toxic liquid adjacent to or draining into
drainage facilities.
 Keep absorbent materials or compounds on Site in sufficient quantities
corresponding to the extent of possible spills
Area Signage
 Appropriately mark hazardous areas.
 Install warning signs
 Ensure that signage is in accordance with international standards and is well
known to, and easily understood by workers, visitors and the general public
as appropriate.
 Demarcate work sites with safety tape, fencing or barricades, as appropriate,
to prevent unauthorized access to the construction sites
 Safeguard public safety by covering holes and by installing guardrails along
temporary pathways.
Decommissioning of Worksites and Plant

 Clear construction sites of any equipment or waste, and ensuring that the sites
are free from contamination.
 Dispose of or recycle any equipment or waste in an appropriate and
environmentally sound manner.
 Hand construction sites over to the original owners, taking into account
his/her wishes and national legislation.
Health and Safety

Severe Weather and Facility Shutdown
 Design and build work place structures to withstand the expected elements
for the region and designate an area designated for safe refuge, if appropriate.
 Develop Standard Operating Procedures (SOPs) for project or process shut-
down, including an evacuation plan.
Lavatories and Showers
 Provide adequate lavatory facilities (toilets and washing areas) for the
number of people expected to work at the construction sites, and make
allowances for segregated facilities, or for indicating whether the toilet
facility is “In Use” or “Vacant”.
 Provide toilet facilities with adequate supplies of hot and cold running water,
soap, and hand drying devices.
 Where workers may be exposed to substances poisonous by ingestion and
skin contamination may occur, provide facilities for showering and changing
into and out of street and work clothes.
Potable Water Supply
 Provide adequate supplies of potable drinking water from a fountain with an
upward jet or with a sanitary means of collecting the water for the purposes
of drinking
 Ensure that water supplied to areas of food preparation or for the purpose of
personal hygiene (washing or bathing) meets drinking water quality standards
Clean Eating Area
 Where there is potential for exposure to substances poisonous by ingestion,
make suitable arrangements to provide clean eating areas where workers are
not exposed to the hazardous or noxious substances
Personal Protective Equipment (PPE)
 Identify and provide at no cost appropriate PPE to workers, the workers of
68
subcontractors, as well as to visitors, which gives adequate protection

without incurring unnecessary inconvenience to the individual
 Ensure that the use of PPE is compulsory.
 Provide sufficient training in the use, storage and maintenance of PPE to its
workers and workers of its subcontractors.
 Properly maintain PPE, including cleaning when dirty and replacement when
damaged or worn out;
 Determine requirements for standard and/or task-specific PPE based on of
Job specific Safety Analysis (JSA);
 Consider the use of PPE as a last resort when it comes to hazard control and
prevention, and always refer to the hierarchy of hazard controls when
planning a safety process.
Noise
Institute appropriate measures to reduce the exposure of workers to construction noise, including but
not limited to:
 Avoid exposure to a noise level greater than 85 dB(A) for a duration of more
than 8 hours per day without hearing protection. In addition, no unprotected
ear should be exposed to a peak sound pressure level (instantaneous) of more
than 140 dB(C).
 Enforce the use of hearing protection should be enforced actively when the
equivalent sound level over 8 hours reaches 85 dB(A), the peak sound levels
reach 140 dB(C), or the average maximum sound level reaches 110 dB(A).
 Provide hearing protective devices capable of reducing sound levels at the
ear to at most 85 dB(A).
 Reduce the “allowed” exposure period or duration by 50 percent for every 3
dB(A) increase in in excess of 85 dB(A).
 Perform periodic medical hearing checks on workers exposed to high noise
levels.
 Rotate staff to limit individual exposure to high levels.
 Install practical acoustical attenuation on construction equipment, such as
mufflers.
 Use silenced air compressors and power generators
 Keep all machinery in good condition
 Install exhaust silencing equipment on bulldozers, compactors, crane, dump
trucks, excavators, graders, loaders, scrapers and shovels.
 Post signs in all area where the sound pressure level exceeds 85 dB(A).
 Shut down equipment when not directly in use
 Provide advance notice to occupants if an activity involving high level
impact noise is in close proximity to buildings.
First Aid and Accidents
 Ensure that qualified first-aid by qualified personnel is always available.
Appropriately equipped first-aid stations should be easily accessible
throughout the place of work.
 Provide workers with rescue and first-aid duties with dedicated training so as
not to inadvertently aggravate exposures and health hazards to themselves or
their co- workers. Training would include the risks of becoming infected
with blood–borne pathogens through contact with bodily fluids and tissue.
 Provide eye-wash stations and/or emergency showers close to all
workstations where immediate flushing with water is the recommended first-
aid response.
 Provide dedicated and appropriately equipped first-aid room(s) where the
scale of work or the type of activity being carried out so requires.
 Equip first aid stations and rooms with gloves, gowns, and masks for
protection against direct contact with blood and other body fluids.
 Make widely available written emergency procedures for dealing with cases
69
of trauma or serious illness, including procedures for transferring patient

care to an appropriate medical facility.
 Immediately report all accidental occurrences with serious accident potential
such as major equipment failures, contact with high-voltage lines, and
exposure to hazardous materials, slides, or cave-ins to UNOPS and UWS-
PMU.
 Immediately investigate any serious or fatal injury or disease caused by the
progress of work by the Contractor, and submit a comprehensive report to
UNOPS and UWS-PMU.
Communicable Diseases
Sexually-transmitted diseases (STDs), such as HIV/AIDS, are the communicable diseases of most
concern because of labor mobility. Recognizing that no single measure is likely to be effective in
the long term, the Contractor shall implement a combination of behavioral and environmental
modifications to mitigate communicable diseases:
 Conduct Information, Education and Consultation Communication (IEC)

campaigns, at least every other month, addressed to all construction site staff
(including all the Contractor’s employees, all subcontractors of any tier,
consultants' employees working on the site, and truck drivers and crew
making deliveries to the site for Works and Services executed under the
Contract, concerning the risks, dangers and impact, and appropriate
avoidance behavior of communicable diseases.
 Ensure ready access to medical treatment, confidentiality and appropriate
care, particularly with respect to migrant workers.
 Promote collaboration with local authorities to enhance access of workers
families and the community to public health services and ensure the
immunization of workers against common and locally prevalent diseases.
 Provide basic education on the conditions that allow the spread of other
diseases such as COVID-19, Lassa Fever, Cholera and Ebola. The training
should cover sanitary hygiene education.
 Prevent illness in immediate local communities by:
o Conducting immunization programs for workers in local communities to
improve health and guard against infection.
o Providing health services.
COVID-19
In the context of the COVID-19 pandemic, Contractors shall develop and implement measures to
prevent or minimize an outbreak of COVID-19, and develop procedures indicating what should be
done if a worker gets sick. The measures shall include:
 Assessing the characteristics of the workforce, including those with

underlying health issues or who may be otherwise at risk
 Confirming that workers are fit for work, including temperature testing and
refusing entry to sick workers
 Considering ways to minimize entry/exit to site or the workplace, and
limiting contact between workers and the community/general public
 Training workers on hygiene and other preventative measures, and
implementing a communication strategy for regular updates on COVID-19
related issues and the status of affected workers
 Treating workers who are or should be self-isolating and/or are displaying
symptoms
 Assessing risks to continuity of supplies of medicine, water, fuel, food and
PPE, taking into account international, national and local supply chains
 Reducing, storing and disposing of medical waste
 Adjusting work practices, to reduce the number of workers and increase
social distancing
70
 Expanding health facilities on-site compared to usual levels, developing

relationships with local health care facilities and organize for the treatment
of sick workers
 Building worker accommodations further apart, or having one worker
accommodation in a more isolated area, which may be easily converted to
quarantine and treatment facilities, if needed
 Establishing a procedure to follow if a worker becomes sick (following
WHO guidelines)
 Implementing a communication strategy with the community, community
leaders and local government in relation to COVID-19 issues on the site.
Emergencies
 Establish and maintain an emergency preparedness and response system, in
collaboration with appropriate and relevant third parties including to cover:
(i) the contingencies that could affect personnel and facilities of the project
to be financed; (ii) the need to protect the health and safety of project
workers; (iii) the need to protect the health and safety of the Affected
Communities. The emergency preparedness and response system shall
include:
 Identification of the emergency scenarios
 Specific emergency response procedures
 Training of emergency response teams
 Emergency contacts and communication systems/protocols (including communication
with Affected Communities when necessary)
 Procedures for interaction with government authorities (emergency, health,
environmental authorities)
 Permanently stationed emergency equipment and facilities (e.g., first aid stations,
firefighting equipment, spill response equipment, personal protection equipment for
the emergency response teams)
 Protocols for the use of the emergency equipment and facilities
 Clear identification of evacuation routes and muster points
 Emergency drills and their periodicity based on assigned emergency levels or tiers
 Decontamination procedures and means to proceed with urgent remedial measures to
contain, limit and reduce pollution within the physical boundaries of the project
property and assets to the extent possible.
Stakeholder Engagement
The Project Company will be required to undertake a process of stakeholder engagement with
representative persons and communities directly affected by the activities it undertakes, including if
necessary, the public disclosure of its C- ESMP. The Project Company shall also maintain
throughout the Project good relations with local communities and will give these communities prior
notice of plans and schedules as they might affect local people.
The stakeholder engagement process will also be applicable in the event of land acquisition
associated with changes in the footprint of activities.
Labour Force Management

Labour Influx
 Avoid contamination of fresh water sources
 Provide opportunities for workers to regularly return to their families
 Provide opportunities for workers to take advantage of entertainment
opportunities away from rural host communities
 Ensure that children and minors are not employed directly or indirectly on
the project, and keep registration and proof of age for all employees on-site.
 Pay adequate salaries for workers to reduce incentive for theft
 Pay salaries into workers’ bank accounts rather than in cash
71
 Get an appropriate mix of locally and non- locally procured goods to allow
local project benefits while reducing risk of crowding out of and price hikes
for local consumers
 Establish substance abuse prevention and management programs
 Hire workers through recruitment offices, and avoid hiring “at the gate” to
discourage spontaneous influx of job seekers
 Identify authorized water supply source and prohibiting use from other
community sources;
 Put in place measures to reduce water and electricity consumption;
 Employ locals to the extent possible;
 Develop and adopt a Gender Action Plan to promote the transfer of
construction skills to local women, to facilitate their employment at the
Project site, including training and recruitment targets.
Labor Conditions
 Implement the measures and commitments defined in the Labor
Management Procedures. A copy of the LMP can be found in the Project
ESMF
 Provide all workers with terms and conditions that comply with Yemeni
Labor Legislation, most particularly Decree 5/1995) and applicable
International Labour Organization conventions on workplace conditions.
Insurance
 Provide insurance for call employees involved in onsite activities, as
indicated by Yemen’s Labor Law
 Compensate any employee for death or injury, except to the extent that
liability arises.
Grievance Mechanism for Workers
The Contractor will put in place a Grievance Mechanism for its workers and the workers of its
subcontractors that is proportionate to its workforce. The GM shall be distinct from the Project
level Grievance Mechanism for affected individuals and communities, and shall adhere to the
following principles:
 Provision of information. All workers should be informed about the grievance

mechanism at the time they are hired, and details about how it operates should be
easily available, for example, included in worker documentation or on notice boards.
 Transparency of the process. Workers must know to whom they can turn in the event
of a grievance and the support and sources of advice that are available to them. All
line and senior managers must be familiar with their organization's grievance
procedure.
 Keeping it up to date. The process should be regularly reviewed and kept up to date,
for example, by referencing any new statutory guidelines, changes in contracts or
representation.
 Confidentiality. The process should ensure that a complaint is dealt with
confidentially. While procedures may specify that complaints should first be made to
the workers’ line manager, there should also be the option of raising a grievance first
with an alternative manager, for example, a human resource (personnel) manager.
 Non-retribution. Procedures should guarantee that any worker raising a complaint will
not be subject to any reprisal.
 Reasonable timescales. Procedures should allow for time to investigate grievances
fully, but should aim for swift resolutions. The longer a grievance is allowed to
continue, the harder it can be for both sides to get back to normal afterwards. Time
limits should be set for each stage of the process, for example, a maximum time
between a grievance being raised and the setting up of a meeting to investigate it.
 Right of appeal. A worker should have the right to appeal to the World Bank or
72
national courts if he or she is not happy with the initial finding.

 Right to be accompanied. In any meetings or hearings, the worker should have the
right to be accompanied by a colleague, friend or union representative.
 Keeping records. Written records should be kept at all stages. The initial complaint
should be in writing if possible, along with the response, notes of any meetings and
the findings and the reasons for the findings. Any records on SEA shall be registered
separately and under the strictest confidentiality.
 Relationship with collective agreements. Grievance procedures should be consistent
with any collective agreements.
 Relationship with regulation. Grievance processes should be compliant with the
national employment code
Protection from Sexual Exploitation and Abuse
 Provide repeated training and awareness raising to the workforce about refraining
from unacceptable conduct toward local community members, specifically women
 Inform workers about national laws that make sexual harassment and gender-based
violence a punishable offence which is prosecuted
 Prohibit its employees from exchanging any money, goods, services, or other things
of value, for sexual favors or activities, or from engaging any sexual activities that are
exploitive or degrading to any person.
 Develop a system to capture gender-based violence, sexual exploitation and
workplace sexual harassment related complaints/issues.
 Adopt a policy to cooperate with law enforcement agencies in investigating
complaints about gender-based violence.
Protection from Child Labor
 Verify that workers are older than 18 when hiring
 Exclude all persons under the age of 18.
 Review and retain copies of verifiable documentation concerning the age of workers
Code of Conduct
 Contractors shall ensure that all employees, including those of subcontractors, are
informed about and sign Code of Conduct:
Contractor Environmental and Social Reporting

Contractors shall monitor, keep records and report on the following environmental and social issues:
 Safety: hours worked, lost time injury (LTI), lost workdays, recordable incidents and
corresponding Root Cause Analysis (lost time incidents, medical treatment cases), first
aid cases, high potential near misses, and remedial and preventive activities required
(for example, revised job safety analysis, new or different equipment, skills training,
and so forth).
 Environmental incidents and near misses: environmental incidents and high potential
near misses and how they have been addressed, what is outstanding, and lessons
learned.
 Major works: those undertaken and completed, progress against project schedule, and
key work fronts (work areas).
 ESHS requirements: noncompliance incidents with permits and national law (legal
noncompliance), project commitments, or other ESHS requirements.
 ESHS inspections and audits: by Project Company, Independent Engineer, UNOPS
and its implementing partners, or others—to include date, inspector or auditor name,
sites visited and records reviewed, major findings, and actions taken.
 Workers: list of workers at each site, confirmation of ESHS training, indication of origin
(expatriate, local, nonlocal nationals), gender, age with evidence that no child labor is
involved, and skill level (unskilled, skilled, supervisory, professional, management).
 Training on ESHS issues: including dates, number of trainees, and topics.
 Footprint management: details of any work outside boundaries or major off-site
73
impacts caused by ongoing construction—to include date, location, impacts, and

actions taken.
 External stakeholder engagement: highlights, including formal and informal meetings,
and information disclosure and dissemination—to include a breakdown of women and
men consulted and themes coming from various stakeholder groups, including vulnerable
groups (e.g., disabled, elderly, children, etc.).
 Details of any security risks: details of risks the Project Company may be exposed to
while performing its work—the threats may come from third parties external to the
project.
 Worker grievances: details including occurrence date, grievance, and date submitted;
actions taken and dates; resolution (if any) and date; and follow-up yet to be taken—
grievances listed should include those received since the preceding report and those that
were unresolved at the time of that report.
 External stakeholder grievances: grievance and date submitted, action(s) taken and
date(s), resolution (if any) and date, and follow-up yet to be taken—grievances listed
should include those received since the preceding report and those that were unresolved at
the time of that report. Grievance data should be gender-disaggregated.
 Major changes to Contractors environmental and social practices.
 Deficiency and performance management: actions taken in response to previous notices
of deficiency or observations regarding ESHS performance and/or plans for actions to be
taken should continue to be reported to UNOPS until it determines the issue is resolved
satisfactorily.
74
Annex 2: GM Complaint and Suggestion Form

‫ استمارة توثيق ومتابعة شكاوى المستفيدين من المشروع الطارئ للخدمات الحضرية‬Yemen Integrated Urban
‫المتكاملة المرحلة الثانية‬ ‫المشروع الطارئ للخدمات الحضرية‬ Services Emergency Project
‫نموذج أللية التظلمات والشكاوى‬ ‫المتكاملة – المرحلة الثانية‬ YIUSEP II
Sample of GM
Complaint and Suggestion
Form
"Documenting and Monitoring Complaints Form of
Beneficiaries of Yemen Integrated Urban Services Emergency Project YIUSEP II"
:‫االسم الثالثي للمستفيد‬

Beneficiary Name
Tel Number ‫ة‬‰‰‫اتف للمتابع‬‰‰‫رقم اله‬ :‫رقم البطاقة الشخصية‬
for follow up .ID No
:‫العنوان الدائم‬
Permanent Address
)‫وحدة‬/‫اسم النشاط المنفذ (مركز‬
Name of Activity under implementation
:‫المحافظة‬ :‫المديرية‬ :‫القرية‬ :‫مكان تنفيذ النشاط‬
Governorate District Village Place of activity under
implementation
‫أخرى‬ ‫مالية‬ ‫فنية‬ ‫إدارية‬ ‫نوع الشكوى‬

Other Financial Technical Administrative Complaint Type
:‫موضوع الشكوى‬
Complaint Subject
:‫الوضع الحالي‬
Current Situation
:‫أسباب المشكلة‬
Reason of the problem
:‫توقيع صاحب الشكوى‬ :‫التاريخ‬
Complainant Signature Date
UNOPS – Tool Free No 8000190 Tel: 01 504914/915 - SMS: 739888388 Email::‫ الجهة التي يجب أن يقدم لها الشكوى‬-
........................................................................................GRM.yemen@unops.org
:The entity, which the complaint should be forwarded to
.......................................................................................................:‫الرأي في جدية الشكوى‬-
Opinion on the seriousness of the complaint
.........................................................................................................: ‫الجهة المحول لها الشكوى‬-
The complaint transferred to
...........................................................................................:‫ المدة الزمنية الالزمة للبت في الشكوى‬-
Time required for response
..................................................................................:‫مدى رضى المستفيد عن االستجابة لحل شكواه‬-
Satisfaction of beneficiary in responding to his/her complaint
Action taken: ‫اإلجراءات المتخذة‬
Date:‫التاريخ‬ The results of the action taken:‫ما ترتب عليها من نتائج‬
................................................ :‫اسم مستلم الشكوى ووظيفته‬
Name of person received the complaint and his/her position
‫التاريخ‬/ Date : ....................... ‫توقيع الموظف المختص‬/ Signature……...
75

ESMP

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

ESMP

Uploaded by

Copyright:

Available Formats

INTEGRATED URBAN SERVICES EMERGENCY

Environmental and Social Management Plan

Urban Water and Sanitation

Rehabilitation of the Sewage Line of Al-Asbahi Area in Sana'a

Table 1: Summary Sheet

Subproject Name Rehabilitation of the Sewage Line of Al-

Implementation Period 8 months

Consultation date and name of 9 August 2023/ Eng. Rasheed Mohammed

It is worth mentioning that this ESMP will be distributed to stakeholders and

The implementation of the Sewage Line of Al-Asbahi Area in Sana'a City is an

Table 2:The Geographical Coordinates of Sub-Project

2.3 Scope of Work

Qty Unit Description #

Manholes Type B & C Dia 1000mm Precast Reinforced Concrete 3.1

with Specifications and to the Satisfaction of the Engineer

2.4 Sub-project implementation period

Table 3 : Expected labor in the sub-project

must not exceed 8 hours.

3 Environmental and Social Baseline

3.1 Climate and Weather

Table 4: Climate data for Capital Secretariat Sana'a

3.2 Air Quality and Noises

Leveling and surveying will be conducted by the instrument of total station to

3.5 Socioeconomic aspects:

Capital Secretariat Sana'a has a population of approximately 4,621,132 (2022), about

4 Environmental and Social Screening Process Applicability:

4.2 Applicability of Implementation

Table 5 : Exclusion List

5 Environmental and Social Screening

The environmental and social impacts will be positive when completing

Table 6 : Environmental and Social Screening Form

6 Risk Level and Mitigation Instruments

Social Risk and Impacts:

Potential Environmental risks and Impacts

Potential Occupational Health and Safety risks and Impacts

Risks and impacts during operation and maintenance

6.1 Resources and Services' access restrictions:

6.2 COVID-19 Sensitivity

● Promote frequent and thorough hand washing, including by providing workers,

● Encourage respiratory etiquette, including covering coughs and sneezes.

6.3 Labor Management:

The contractor shall:

 Meet the requirements of national law and ESF

6.6 Land Acquisition

- Exposure to COVID, risk during implementation of the sub-project.

6.8 Grievance Mechanism for Workers

GM shall adhere to the following principles:

● Provision of information. All workers should be informed about the grievance

● Relationship with regulation. Grievance processes should be compliant with the

7 Environmental and Social Risks Impact and Mitigation Measures

Table 7 : Potential Environmental and Social Risks and Mitigation Measures

Estimated cost (USD) Implementation

conditions and improve the environmental conditions. The Trapped nerves

protected from the hazard of falling, rolling, or sliding

workdays, recordable incidents and corresponding Root

 Provide proper PPEs for workers handling hazardous

handle the emergency response responsibilities.

● Ensure that qualified first-aid by qualified personnel

failures, contact with high-voltage lines, and exposure

following speed limits, using well maintained trucks.

workers inside manholes and sewers with proper training

while working near the electrical poles

safety before starting the work

 Monitor the operation of equipment during all working times