You are on page 1of 2

52

82
E

53
7

F3
15
D5

1C
DC
ED

3A
27

52

82
57
6B

C5

F3
C-3155

D5

1C
D1

3A
45

7D
27

52
5E
7E

3
15

DC

F
D
6
3B
Total No. of Printed Pages: 02

ED

3A
45

7
B2

57
5E

7E
SUBJECT CODE NO:-C-3155

5
D5

DC
D1
56
82

3A
FACULTY OF COMMERCE & MANAGEMENT

7
3

E4

E
2

7
1C

5E

6B

C5
15
5
B.C.A F.Y. (Sem-I)

B7

7D
52

82

ED
45

7D
Examination November/December- 2022

3
F3

B2
C

15
D5
1
Communication Skills - BCA-105-V

25

7
3A

56
52

3B

ED
27
C8
[Time: 3:00 Hours] [Max. Marks:80]

4
C5

F3

5E

7E

6B

5
5
“Please check whether you have got the right question paper”

1
N.B

A
7D

D1
D
2

82

5
3

35

7
E3

4
5
15

5E
B2
1C

7E
DC

AF

5
ED

7D
1) Question No.1 is compulsory

56
52

82

3B
3
7

E4
5

F3
15
D5

B2
2) Solve any 4 question from Q. No. 2 to 7

5E
C

21

B7
D

3A
D

56
27

2
E

35
7

C8

E3

E4
6B

5
5
5

2
DC

AF
1
7D

6B
1

B7
D
45

52

2
Q.1 A. Select proper alternatives of the following. 05

45
E
2

53
57

C8
7E

E3
6B

3
D5

7E
C

AF
D1

21
3B

25
45

7D
27

3B
1) Communication is an nonstop________
5E

35

C8
5E

5
15

5E
7

DC

F
7D
(a) Paper (b) Process (c) Programme (d) Plan
6

21
82

3B

ED

3A
5

82
4

B2

35
57
1C

5E

7E

C5
D5

1C
AF
D1
6
52

2) The _______is the person who transmits the massage.


82

7D
27

52
E3

E4
F3

5E

53
1C

(a) Receiver (b) Driver (c) Sender (d) Cleaner


6B

F3
15
25

B7
3A

DC
7D
52

ED

3A
45
8

3
C5

F3

B2

57
C

7E

3) Environment barriers are the same as------noise.

C5
D5
1

5
3A
7D

D1
56
52

3B

7D
(a) Physiological (b) Psychological (c) Physical 27 (d) Sociological
C8

E4
C5

F3
15

5E
E

6B

15
1

B7
ED

3A
7D

7D
52

82

ED
45

4) All communication events have a _______


E3
C5

3
15
D5

B2
C

7E
AF

D5
21

(a) Resource (b) Source (c) Start (d) End


25
ED

7D

56
27

3B
3

35

27
C8

E4
6B

C5
15
D5

5E
F

6B
1

5) The massage may be misinterpreted because of _______


B7
ED

A
45

7D
27

82

45
53

35
7E

E3

(a) Barriers (b) Distortions (c) Distractions (d) Noise


6B

15
D5

1C

7E
C

AF
3B

25
ED
5

7D
27

3B
E4

C8
6B

3
15
D5

B. Answer in one sentence. 05


5E
B7

DC

21
ED

3A
45

27

1) What is not a communication barrier?


82
E3

35
57
7E

6B

5
D5

1C

2) What is not quick and clear method of communication?


25

DC

AF
D1
3B

45

27

52
C8

3) Visual communication are dependent on what factors.


5E

53
7
5E

7E

6B

F3
15
21

4) What is the final step in the communication cycle?


DC
7D
82

3B

ED

3A
45

5) Which methods are used for advertising the product in local area?
B2

57
1C

5E

7E

C5
D5

D1
6
52

82

45

7D
27
E3
F3

E
1C

7E

6B

15
D5
25
3A

52

C. Fill in the blanks. 05


B

ED
45

27
C8

E3
C5

1) When we write to someone, it is called ____ communication.


7E
AF

D5
21

25

56
3B

2) We can send ______on a computer.


53

27
C8

E4
F3

5E
DC

3) We get the latest local news from________


6B
21

7
3A

82

45

4) The word communication comes from________


5
57

E3
C5

F3

1C

7E
D1

5) Communication is the process of transmitting____


25
3A
7D

52

3B
5E

C8
C5

3
15

5E
AF

21
ED

7D

82
53

3 5
15
D5

1C
DC

AF
ED
27

52

1
53
57
6B

F3
D5

DC
1
ED

3A
45

27

57
6B

C5
D5

1
ED

B7E456B27D5ED157DC53AF3521C825E3
45

7D
27
45 5E C5 21 3B
6B D1 3A C8 7E
27 57 F3 25 45
45 D5 DC 52 E3 6B
6B ED 53 1C B7 27
27 15 AF 82 E4 D5
D5 7D 352 5E 5 6B ED
3B

5)
4)
3)
2)
1)
5)
4)
3)
2)
1)
C5 15

D.
ED 1C 7E 27
15 3A 82 D5 7D
27 7D F3 5E 45 ED C5
D5
ED C5 5 21 3B 6B
15 3A
7E 27 F3
1 57
3A
F3
C8
25 45 D5 7D
C5 52
DC 5 E3 6B ED 1C
ED 21 B 15 3A 82
53 27
True or False

1 AF C8 7E D5 7D F3 5E
57 25 45 52 3B
DC 3 52 E3 6B ED C5
3A 1C 7E

Effective speaking
53 1C B 7E 27 15
7D 45 F3 82
5E
AF 82 45 D5 6B 52 3B
7D 5 5E 3
6 ED C5
3 1 C 7 27
C5 21 3B B2 15 AF 8 25 E 45 D5

Telephonic communication
3A C8 7E 7D 7D 3 ED

Q.7 Write short notes on (Any three)


C 52 E3 6B

Limitation of communication
F3 25 45 5E 1 B 2 15
52 E3 6B D1 53 7E 7D
B A F
C8
2 4 5
7D

Use of internet in communication


1C 7 27 57 5 5 E
Expressions can be presented face.

E C5
6

Barrier to effective communication


35 D
A group of ideas is called sentence.

82 E4 D5 DC 21 3 B 3A
5E 56
B
ED 5 3 C B7 27 15
7
Barriers is misinterpreted the message.

3B 15 AF 82 E4 D5 DC F3
27 7 5 5 E 52
7E D5 DC 35 E 6 D 5 3 1C
45 E 5 2 1 3B B2 15 A 82
6B D1 3A C8 7E 7D 7 D F3 5E

2
27 57 F 3 25 45 5E C 5
52
1 3B
D5 DC 5 2 E3 6B D1 3 C 7E
In verbal communication Technical words as used.

ED 53 1C B7 27 57 AF 82 45
15 82 E4 D5 35 5E 6B
AF DC
5 2 1 3B
Q.2 Explain the meaning of communication. State its functions.

7D 35 5E 56 ED 27
C5 21 3B B2 15 3A C8 7E D5
3A C8 7E 7D 7D F3 25 45 E
E 6B
Q.4 What do you mean by written communication? State its features.

C 3
Q.5 Draft a reminder letter to client for settling a long pending credit.

F3 25 45 5E 52
52 E3 6B D1 53 1C B7 27
82 E4 D5

B7E456B27D5ED157DC53AF3521C825E3
1C B7 27 57 AF
82 E4 D5 DC 35 5E 56 ED
21 3B B2
In oral communication, there is no possibility of immediate response.

5E 56 ED 5 15
Q.6 Explain the methods of preparation, analysis and interpretation of reports.

3B B2 15 3 AF C 82 7 E 7D 7
7E 7D 7D 3 52 5E3
45
6B
5E
D1
45 5E C5 1 B 2
6B D1 3A C8 7E 7 57
F 2 4 D5 DC
Q.3 Explain the concept of an effective speech. State the guidelines of effective speech.

27 57 5E 56 ED
D5 DC 35 53
ED 53 21 3B B2 15
15 C8 7E 7D 7D
7D
AF
35 2 5 4 5 5 E C5
C5 21 E3 6B D1 3A
3A C8 B7 27 57 F3
F3 25 E4 D5 DC 52
52 E3 56
B2
ED 5 3A
15
1C
82
B7
E4 7 D 7 F3
5 DC 52
5E 56 ED 5
15
15
15
15
15
15
05

1C
C-3155

3B B2 15 3A 82
7E 7D 7D F 3
45 5E C5 52
6B D1 3A 1C
2 5 82

You might also like