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    Jonathan is seeking a Customer Service Associate position where he can utilize his problem-solving skills and experience in customer relations. He has experience as an aircon technician, barista, and in various food service roles. His skills include resolving customer concerns, sales, technical support, and learning new products quickly. He was a top performer in previous roles and graduated high school through an alternative learning program with honors.

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    Jonathan is seeking a Customer Service Associate position where he can utilize his problem-solving skills and experience in customer relations. He has experience as an aircon technician, barista, and in various food service roles. His skills include resolving customer concerns, sales, technical support, and learning new products quickly. He was a top performer in previous roles and graduated high school through an alternative learning program with honors.

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    1 views3 pages

    JCJRESUME

    Uploaded by

    arvssdb
    Jonathan is seeking a Customer Service Associate position where he can utilize his problem-solving skills and experience in customer relations. He has experience as an aircon technician, barista, and in various food service roles. His skills include resolving customer concerns, sales, technical support, and learning new products quickly. He was a top performer in previous roles and graduated high school through an alternative learning program with honors.

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    © All Rights Reserved
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    of 3

    JABELLANA, JONATHAN C.

    Cogon Pardo Cebu City, 6000


    Jonathancalinwan03@gmail.com
    Cell 09285957893

    OBJECTIVE

    A position of Customer Service Associate where my excellent problem solution skills and experience in
    interpersonal skills and public relations knowledge will be used to perfrom and identify and assess cur-
    rent and future negotiation needs with the client through job analysis career paths and produtch knowl-
    edge for a purpose of achieving our goal.

    SKILLS AND QUALIFICATION SUMMARY

    Ability to perform and provide resolution to any customer related concern without compromising
    client satisfaction

    Mastery in both sales and hard selling

    Excellent skills in providing product /service related information

    Excellent a adeptness in technical processes including software and hardware or any information
    technology related concerns

    Learns quicker in product and services trainings and orientations

    PROFESSIONAL EXPERIENCE

    Certified Aircon and Refrigaration Technician

    Marasu Air and Refrigeration Technology

    Certified Barista and Service Crew Associate rank file


    Island Tea and Co.

    October 8 – January 16

    Certified Barista and Service Crew

    BlackDragon SM Seaside

    February 15 – June 28

    Bella Tea And Chocoffee House

    Iconique Mall Colon

    April 2 – Agust 20

    Golden Sugar

    Fuente Osmena Cebu City

    September 10 2020 – January 20 2021

    ACHIEVEMENT
    Consistent top Performer on a month to date daily basis performance at both company.

    Top Student of Alternative Learning System School

    EDUCATION
    Graduated Elementary at Pardo Elementary School

    High School graduate at Alternative Learning System School

    Graduate with honors

    PERSONAL INFORMATION
    Name Jonathan C Jabellana

    Age 24

    Gender Male

    Status Single

    CHARACTER REFERENCE

    Mrs Flora Go Intreprenuer

    -0912-427-7889

    Mrs. Grace Go Kintanar

    Operational Excellence Analyst

    OBE -0956 -274- 4313

    Allain Fonte Mall Manger

    Iconique Mall Colon

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