PRECIOUS B.

PEROY
Poblacion Sta Fe, Imelda
Zamboanga Sibugay, Philippines 7007
Precious092433@gmail.com
+639665744990

Dear Madam/Sir:

I am pleased to be writing to you regarding your company’s Customer Service

Representative opening. I have worked as a Customer Care Specialist at Focus Support
Associates for almost 2 years and a sales representative at TSD Global for 1 year. During those
times I have developed impeccable phone manners and ability to politely deal with different
customers.

My experience on both companies has helped me improve my leadership skills and

has provided me with extensive knowledge of how to upsell services and goods to potential
clients. During my time at Focus Support Associates, I was able to perform well and was
promoted as a Quality Analyst. I believe that my experience has shown that I am suited in the
position that you are looking for.

I am willing to impart my knowledge that I have gained in my previous companies as

well as learn new things from your company. I am a fast learner, flexible, responsible, committed
and I can do work in my own or in a group with a minimal supervision.

I am looking forward to discussing the position and my qualifications with you in

more detail soon. Thank you for your time and consideration.

Respectfully yours,

Precious B. Peroy
Applicant

PRECIOUS B. PEROY
Poblacion Imelda Zamboanga
Sibugay
+639665744990
Precious092433@gmail.com
PROFESSIONAL
OBJECTIVE
To seek employment in an
organization where I can
obtain a challenging and
rewarding position and for
which I can utilize my
knowledge and skills.
Qualifications
• Computer Literate (Basic
in using Microsoft Word,
Microsoft PowerPoint and
Excel)
• Excellent in written and
verbal communication skills
EDUCATION
Tertiary:
Our Lady of Triumph
Institute of Technology
Bachelor of Science in Hotel
and Restaurant Management
Bañadero, Ozamiz City
March 2017
Secondary:
Imelda National
High School
Poblacion Imelda
Zamboanga Sibugay
March 2011
Elementary:
Imelda Central
Elementary School
Poblacion Imelda
Zamboanga Sibugay
March 2007
PROFESSIONAL EXPERIENCE
On the Job Training
Crown Regency Hotel and Towers
Fuente Osmena, Cebu City
Food and Beverage Service
BONDI & BOURKE
AUSTRALIAN RESTAURANT
Forbes Town BGC, Taguig City
Outbound Sales Representative
TSD GLOBAL
4F 8/10 bldg.
Upper Mckinley Hill, Taguig City
Inbound Retention Quality Analyst
FSA (Focus Support Associates)
Upper Mckinley Hill, Taguig City
Prestige Tower, Emerald Avenue
Ortigas, Pasig City
SEMINARS AND TRAININGS
Personality Development for Future use
Our Lady of Triumph Institute of Technology
Bañadero, Ozamiz City
September 26, 2016
English Skills and Employability Skills Training Program
Our Lady of Triumph Institute of Technology
Bañadero, Ozamiz City
October 12-14, 2016
Exposing the Future of the Hospitality Industry
Our Lady of Triumph Institute of Technology
Bañadero, Ozamiz City
January 16, 2016
Walk the Talk
Our Lady of Triumph Institute of Technology
Bañadero, Ozamiz City
February 11, 2016
CHARACTER REFERENCES
Lucile A. Maglasang
President
Our Lady of Triumph Institute of Technology
Bañadero Highway, Ozamiz City
Contact #: +63 918 962 5011
ALBERT CO
Supervisor
TSD GLOBAL
Upper Mckinley Hill, Taguig City
Contact #: +63 915 302 8191
Marnie Joy Ramayrat
Assistant Manager
Bondi and Bourke
Makati City
Contact #: +63 995 549 1729