Professional Documents
Culture Documents
christinerosetenebro@gmail.com
Dumaguete City, Negros Oriental 6200
PERSONAL PROFILE
WORK EXPERIENCE
LANGUAGES
English CUSTOMER SERVICE REPRESENTATIVE
Professional Working Proficiency
April 2020 - June 2021, Linksy 1 Building, Bantayan, Dumaguete
Filipino City
NatIve or Bilingual Proficiency
Achievements/Tasks
Receiving customer's concern through calls.
Bisaya
Perform troubleshooting on customer's account.
Native or Bilingual Proficiency
Handling Credit Card payments.
Identified a problem and solved it.
Ensures customer satisfaction in every calls.
Handling customer's concern via email
OTHER SKILLS
EDUCATION HISTORY
Customer service
Asian College of Science and Technology / Bachelor of
Science in Tourism Management
Email support
Computer skills
Foundation University / Senior High School
June 2016 - April 2018, Dr. V. Locsin St, Dumaguete City
Interpersonal skills
Emotional Intelligence
Critical Thinking