OMENOGOR JOY GRACE

PERSONAL PROFILE
CONTACT
A result-driven and hard-working individual, with resourceful
17B Chairman Street Dape Village, working capacities across different organizational structure
Along Karmo Road Gwarimpa District
Abuja, FCT Highly experienced stylist and articulate fellow able to work
confidently with diverse cultures and situations where cultural
+2348164747028 awareness and appreciation are integral.
+2347012749099
High proficiency in record keeping, social marketing customer
joyomenogor93@gmail.com relation services and resources management acquired over time
linkedin.com/in/joy-omenogor- from professional experience and volunteer placements.
150213225
WORK EXPERIENCE
CALL CENTER AGENT
OUTSOURCE GLOBAL TECHNOLOGIES LIMITED
EDUCATION 07/2021 – TILL DATE.
Make Out Bound call and tele-market on behalf of Client
Bachelor of Science (B.Sc) Take Customers complaint and Resolve/escalate them
Call center Agent
Mass Communication
REAL ESTATE CUSTOMER SERVICE
National Open University of Nigeria. REPRESENTATIVE
2014 – 2018 12/2020 – 07/2021.
Making out bound calls,
Identifying people interested in selling/buying properties, houses,
SKILLS Using a buyer/sellers script
Weekly sales target

Project Management
FRONT OFFICE MANGER
Problem Solving GLAM ADDICT BEAUTY CENTER
Phone Etiquette
Active Listening 03/20 – 11/2020
Provided Customer Service & Support
Took inventory of stocks
MS Office Front desk Receptionist
Customer Relationship Management
Acute Detail Orientation RECEPTIONIST & STYLIST
Organizational Effectiveness PRINCE UNISEX SALON
Team Work 05/2014 – 02/2019
Flexibility Front office Receptionist & clerk
Multicultural Awareness Customer Support Personal
Creativity Hair Stylist
Office Management
Adaptability
Ability to Work under Pressure PERSONAL SKILLS
Task Delegation Professional Hairstylist, specializing is the braiding of different styles
Able to function autonomously and interact effectively with co - workers
within the department.
Ability to be the calming force in any situation while using emotional
intelligence to strategize the best way to resolve heated clients issues in a
way that the company’s standards and reputation is not affected and the
AWARDS client is fully satisfied with the service received
Six years of experience in administrative and front office management at both
private and public institutions.
REFERENCES
Special Recognition Award for extraordinary work
Prince Unisex Saloon 2018 Dr Eluke Francis Blessing Rev. Fr. Joseph Kioko
Senior Technical Advisor, Parish Priest,
Management Sciences for Health St Christopher Catholic Church
8 Sakete Close O ffKampala Street Games Village Abuja, FCT
Wuse II, Abuja, FCT. +2348138068438 and +2347031835926
+2348035798438, +2348075200071 kiksja@yahoo.com
elukefrankye@gmail.com