Transcom Worldwide | August 2012- September 2013 CONTACT INFO Proven customer support experience Track record of over-achieving quota Strong phone handling skills and active listening Phone TECHNICAL SUPPORT REEPRESENTATIVE +639095508394 Teleperformance | August 2014- August 2016 Strong analytical and problem solving skills Email jhenblongs2sam1@gmail.com Promoted to a SME (Subject Matter Expert) CUSTOMER SERVICE REPRESENTATIVE Address IQOR PHILIPPINES | November 2017 - October 2021 KM. 16 Brgy. Calumangan Excellent communication and presentation skills Bago City, Neg. Occ. 6101 Ability to multi-task, prioritize, and manage time effectively EXECUTIVE ASSISTANT / TELEMARKETER PROFESSIONAL SKILLS Farmers Insurance | November 2021 - December 2022 Creating interest in goods and services and seeking a sale or agreement to a sales Project Management appointment. Problem Solving MARKETING ANALYST Creativity Pretty Rolls in Pink| August 2022 – February 2023 Leadership Helping conduct and collate findings from Effective Learning market research Abilities Writing targeted content for website and blogs Language COLD CALLER / APPOINTMENT SETTER Proficiency Computer Literate Best Solar LLC | June 2023 - December2023 Customer Service Contribute to the success of the organization by guiding quality prospects through the sales channel. Making calls per day including following the email and lead EDUCATION SOFTWARE EXPERIENCE LA CONSOLACION COLLEGE - BACOLOD JUNE 2009 - MAY 2013 Podio Google Drive B.S in Business Administration ZOHO Google Major in Marketing Management MOJO Workspace HubSpot Microsoft REFERENCES Monday.com Teams Salesforce Google Fritz Leland Ganchoon | Best Solar LLC QuickBooks Calendar lelandg17@gmail.com /+639065723811 Trello Zoom Cristy Latoza | IQOR/ Asana Slacks iamtatzlatoza@gmail.com/+639166046535 Slacks Zillow Jeannie Nuestro| FARMERS INSURANCE Calendly Ring Central jentdataentry@gmail.com/+639816148676 Canva Redfin Grammarly Batch
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