WORK EXPERIENCE

BUSINESS DEVELOPMENT EXECUTIVE

SGC INVESTMENT LLC, DUBAI

September 2022 to present.

Maintained 100% positive feedback rating from clients by providing

them exceptional client-centered service and ensuring their comfort
and safety
.
Achieve or surpass a call quality target on a weekly and monthly basis
.
NOOR FATIMA handle a broad range of customer contacts, namely
inquiries/complaints via telephone, e-mail or fax for the SGC-
CUSTOMER SERVICE HOLDING'S outsource Contact Centre business. To provide excellent
customer service to existing as well as new third party accounts and
liwww.linkedin.com/in/noor-fatima-805a98231 therefore further strengthen and grow the outsourcing business.

noorfatima1213141516@gmail.com

+971554345029 EDUCATION HISTORY

Matric/Intermediate 2019 - 2022

RELEVANT SKILLS
Bachelor of Media and Science
First Aid & Emergency Care
Institution: Virtual University of Pakistan
Fluency in English/Urdu/Punjabi
Year of Graduation: 2022 - Present
Quality Customer Service
Social Activist
Captain of Team work
Distinction in Sports
Furthermore, I am skillful at CERTIFICATIONS
handling multiple tasks on a daily
basis proficiently and at working
well under pressure. 2023 FAA SAFETY TEAM AVIATION LEARNING CENTER
I am always active and eager to
learn new skills. ·Lit Fsdo Safety Team Representative Annual Training.

I am flexible in my working hours,

·Training Provider Training.
being able to work evenings and
weekends. ·Suas / Nist Measuring Capabilities And Remote Pilot
Proficiency.

. Representative Training: IT Security

 WORK EXPERIENCE

2018–PRESENT
DIGITAL MARKETING EXECUTIVE • FREELANCER
SOCIAL MEDIA MANAGER • FREELANCER
INFLUENCERS MARKETER • FREELANCER
SOCIAL MEDIA INFLUENCER • FREELANCER
EVENTS MANAGER/COORDINATOR • FREELANCER
Proven track record of supporting, planning,
controlling, and managing complex operations.
High level of commitment to customer service
and capable of getting the best out of teams and
achieve set goals.
NOOR FATIMA
CUSTOMER SERVICE

liwww.linkedin.com/in/noor-fatima-805a98231

noorfatima1213141516@gmail.com

+971554345029

Matric / Intermediate 2019 - 2022

RELEVANT SKILLS
Bachelor of Media and Science
I have strong technical skills as well as Institution: Virtual University of Pakistan
excellent interactive skills, enabling me to Year of Graduation: 2022 - Present
interact with a wide range of clients.
I am a self-driven and motivated individual
who wants to learn new things and make an
impact with my skills for the better of the firm
that I join. CERTIFICATIONS
I want to work in a challenging atmosphere
and meet targets and deadlines and improve
my skill set and contribute to the growth of
the organization.
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