EMPLOYMENT HISTORY
Senior BDA | Scaler Academy, Bangalore, Karnataka
CHETAN SHARMA
SENIOR BUSINESS
DEVELOPMENT ASSOCIATE
PERSONAL PROFILE
An Enthusiastic team player looking
to expand Business Development,
leadership responsibilities, coming
with the ability to help the
organization exceed corporate goals
and honor long-term commitments
made to customers, stockholders, and
employees. A clear understanding of
CPQ, Salesforce, and training in
Project Management. Accomplished
in overseeing day-to-day business
operations and fostering
relationships with customers and
clients for sustained business growth.
SKILLS AND ABILITIES
Salesforce: CPQ; Account
servicing and Testing
Lead prospecting and Network
development
Upselling, cross-selling, and
retention
Effective communication and
emotional intelligence
November 2022 - present
Driving inquiries & admissions for the online learning programs
offered for the Indian Market for Software development and Data
Science
Counselling experienced professionals via call, email and/or Zoom,
With a customer-centric approach, qualifying their career goals and
identifying how Scaler can help them on accelerated career
progression
Looking after the entire sales life cycle: starting from engaging with
the large volume of well-qualified leads till the final conversion i.e.
enrolment in the program
Student Success Specialist | Byjus, Bangalore, Karnataka
October 2020 - November 2022
Worked on Salesforce and Lead squared for customer relationship
management, inbounds handling, upselling, cross-selling for K10
and K12 prospects, siblings, and referrals.
Assisting old and new leads with in-depth program overview and its
efficient usage and a seamless experience to ensure conversion for
further years.
Prospecting leads by calling and booking zoom meeting, closing on
spot or on follow-ups, with financing options: end to end sales cycle
Pricing Associate | Cvent, Gurgaon, Haryana
February 2020 - September 2020
SKU Management in Salesforce, involving Creation, modification, and
sunsetting of the Stock Keeping Unit (Products) for both Event and
Hospitality cloud, and tracking it on SKU governance sheet
Testing every SKU creation and modification case, before pushing
those changes live in production in Salesforce CPQ
Resolving queries received through the pricing help mailbox from
various teams like sales and finance
Coordination with Finance and tax department, to facilitate
Synchronicity with their respective software E-Business suite and
Avalara
Associate, Project Management | Cvent, Gurgaon, Haryana
August 2019 - January 2020
I worked with this SAAS-based MNC and a platform for event
management and hospitality to boost sales by enhancing efficiency
of quote creation and closing contracts
Streamlined Client's Account Management for Sales Rep, Finance,
and Client Services teams for new contracts, renewals and, upsells
using the CRM tool Salesforce.com

CONTACT INFORMATION
+91-9584876884
Chetansharma470@gmail.com
9, SBI Colony, Morena, Madhya
Pradesh 476001
CERTIFICATIONS
Linkedin Certifications:
1. Learning Excel 2019
2. Business Writing Strategies
3. Communicating with Charisma
4. Project Management Simplified
Military Training Camp: A camp
intended to help gain insight into
the military training and life skills
in March 2018
Conserving Green Earth and Blue
Oceans for Sustainability
conducted in Amity University on
4th June 2019
EDUCATIONAL HISTORY
M.Sc Environmental Sciences - Noida
Academic year: 2017-19
Amity Institute of Environmental Sciences
B.Sc Microbiology - Gwalior
Academic year: 2014-17
Jiwaji University - Gwalior Madhya Pradesh
Higher Secondary - Chennai
Academic year: 2012
Lalaji Memorial Omega Intl School Chennai
Secondary Examination - Morena
Academic year: 2010
Kendriya Vidyalaya Morena
INTERESTS AND HOBBIES
I have a taste for music; I play percussion and guitar
Traveling to mountainous regions, getting an insight into local
culture and lifestyle amazes me
I spend my leisure time doing eco-friendly and sustainable
DIYs