SUNIL KUMAR S

Relationship Manager
Bangalore, Karnataka, India, 560078
8073673989
sunilrhaaj@gmail.com

Over 3+ years of experience in spearheading wide range of initiatives to achieve business

objectives and ensure optimal utilization of resources. Overseen a team of 50+ associates,
PAN India, in the domain of customer success. Skilled in cultivating positive relationships with
client and colleagues, able to prioritize tasks, synthesize and deliver complex information.
Translate and interpret business needs into technical requirements and the ability to envision
and communicate end to end solutions
.
Professional Experience

Think & Learn PVT Ltd September 2019 - January 2022 - Senior Product Specialist
 Extensive knowledge of product life cycle management, product strategy, market analysis, and
competitive analysis
 Experienced in leading cross functional teams to launch innovative products and increase
customer engagement
 Responsible for giving technical support and network arrangement from the back end.
 Solving the tasks in the given time frame and achieving daily basis targets and monthly targets.

Think & Learn PVT Ltd August 2022 - April 2023 - Center Head
 Managed the day-today operations of a center with over 50 staff members
 Developed a customer service system to ensure customer satisfaction
 Monitored and evaluated staff performance
 Created and maintained a positive and professional atmosphere for staff and customers
 Recruited and developed solid team of professionals to care for up to 500 children each day.

KIDO Enterprises PVT September 2023 - Present - Relationship Manager

 Developed and maintained relationships with clients while creating new business opportunities
 Analyzed customer data and created reports to inform business decisions
 Developed and implemented marketing campaigns to reach target audiences
 Generated leads through cold calling, networking, and online research
 Delivered presentations and product demonstrations to potential clients
 Utilized customer relationship management (CRM) software to track sales activities and customer
data

Education

B.E in Electronics and Communication - June 2018

K.S Institute of Technology at Bangalore

Key Skills

 Customer Relationship Management

 Planning and Implementation
 Lead squared, Salesforce, Zoho CRM
 Leadership, Communication, Decision making
 Customer Service, Time management, Project management