ZAINAB ZAKARI

027 280 2310 / 020 947 5629

zainabzakari573@gmail.com
https://www.linkedin.com/in/zainab-zakari-6364201bb

CUSTOMER SERVICE PERSONNEL Amarhia, Greater Accra Region. Ghana

A self motivated and reliable young lady; willing to learn and improve at various levels to
About Me deliver value and help her organization grow and meet goals and objectives. As a team
player, I can work across teams to achieve organizational goals with little or no supervision.

Abjon Communication and Production. November 2021- date

Experience MARKETING EXECUTIVE
Organize and keep records of events.
Helping to develop communication strategies.
Working to publication production timeline.

Ghana Standards Authority, Sep 2020-August 2021

MARKETING Executive; National Service Personnel.
Liaise with managers and clients to understand marketing requirements.
Engage with clients towards the enlightenment of the services provided.
Monitor marketing trends.
Ghana Water Company Limited, May 2019- July2019
CUSTOMER SERVICE OFFICER (INTERNSHIP)
Keep records of customer interactions
Process customer accounts and file documents
Engage customers via communication procedures, guidelines, and policies.
Holiday Inn, (Airport, Accra) May 2018- August 2018
FRONT DESK RECEPTIONIST /WAITRESS (INTERNSHIP)
Engage with clients via email and calls to manage relationship and deliver value
Perform all clerical duties necessary to keep the business running
File important documents and keep them well organised

Education INTRODUCTION TO UI/UX

Basic, GREAT LEARN ACADEMY. 2023

Bachelor of Arts, Political Science & Kiswahili.

Second Class Upper, UNIVERSITY OF GHANA, LEGON. 2020

WASSCE, 2016.
General Arts. ABURI GIRLS' SENIOR HIGH SCHOOL.

Skills SOFT SKILLS: Client Engagement, Teamwork, Communication skills, Deligence & Time
management, Analytical and problem solving skills, Excellent writing skills.
TECH SKILLS: QuillBot, CHATGPT, MS Office Suite, Canva, Capcut, Figma, AirBrush

Dr. Felix Sosoo

Reference Mrs Amoah Dorothy
Head of Marketing Department
Ghana Standards Authority
E-Mail: dorothy.damoah@gsa.gov.gh
Lecturer, Department of Modern Languages.
University of Ghana, Legon.
E-Mail: fksosoo@gmail.com