ANNIE OPOKUA YEBOAH

PERSONAL DETAILS
Nmatie Abonase ST. Tseaddo Accra
amayeboah2120@yahoo.com, anneyeboah2021@gmail.com, 0501591600/0543402449
Place of birth: Accra
Nationality: Ghanaian
LinkedIn: linkedin.com/in/annie-yeboah-853195128

EDUCATION
HR Mentorship Program Apr2023- Jun2023
HR CERTIFICATION CENTRE, ACCRA, GHANA.

Bachelor of Arts, English Sep 2016 - Sep 2020

Kwame Nkrumah University of Science and Technology, KNUST, Kumasi

West African Secondary School Certificate Examination, WASSCE Sep 2011 - Jun 2014
ACCRA GIRLS SNR’ HIGH SCHOOL

EMPLOYMENT
Human Resources & Administrative Officer Dec 2021 - Present
CROSS SWITCH GHANA LTD., Accra

Established the HR & Admin Department.

Assist with Hiring and onboarding processes for new recruits.
Currently accomplishing the Operating Procedure and Processes of ISO 27001 under the supervision of the Risk and
Compliance Manager, also working on documentation to enable the company to acquire and maintain ISO
CERTIFICATION (27001:2013).
Updating internal databases with new hire information
Planning and Coordinating business travel arrangements.
Planning and Coordinating staff training sessions
Coordinate orientation for new hires.
Ensuring working tools are readily available before new hires begin.
Ensuring office supplies and logistics are available.

Digital Media Specialist: PART-TIME Apr 2021 - Dec 2021

STRATEGROWTH MANAGING PARTNERS, ACCRA
Creation of social media platforms for clients and brands my team was engaging.
Coordinated and managed the social media platforms of the clients and brands my team was working with.
Promoted a client social media platform using graphics and content created.
Planned and scheduled content for the social media platforms.

Administrative Assistant (National Service Personnel) Nov 2020 - Aug 2021

GHANA CIVIL AVIATION AUTHORITY, Kotoka International Airport- Accra
Assisted with administrative duties.
Coordinated with my supervisor on the academy training schedule.
Performed Customer Service duties by attending to all enquiries and issues of customers and clients presented.
Handled Financial Records.

Volunteer Data Entry Officer Jul 2020 - Aug 2020

ELECTORAL COMMISSION OF GHANA, Koforidua
Completion of an application form for an applicant.
Capturing the biometric features of an applicant on the BVR kit.
Laminated printed cards.
Record management

SKILLS
Microsoft Office Critical Thinking

People Skill Organizational Skills

Communication Skills Collaborative Skills

 LANGUAGES
Written and Spoken English, Twi.

HOBBIES
Playing Tennis Reading and Writing

CERTIFICATES
Foundations of Cybersecurity Aug 2023

National HR Mentorship Jul 2023

ISO 27001 Lead Implementer-Information Security Certification. Apr 2023

Google Digital Marketing Garage Certificate Dec 2020

Bachelor of Arts, English Aug 2020

PROFILE
I would describe myself as a curious, adaptable, passionate, and self- motivated individual who is goal oriented
and always seeking to gain experience in different fields. I also believe in living a purposeful life and contributing
towards social change in any little way possible. I aspire to enhance my profession by becoming a better version
of myself.

INTERNSHIPS
Administrative Intern Aug 2019 - Aug 2019
GHANA CIVIL AVIATION AUTHORITY, Kotoka International Airport- Accra
•Performed Administrative Duties
•Ensured provision of adequate logistics for office tasks was available

Administrative Intern Jun 2018 - Aug 2018

IPAS GHANA, Airport Residential -Accra
•Assigned to assist all departmental offices (i.e., Research & Evaluation, Health Systems, Community Access,
Administration, and Finance) on a rotational basis.
•Assisted in Entry of Data into Terra Software for Community Access Department
•Supported Finance/Administration Department with scanning, photocopying, and filing of documents and other
administrative issues.
•Worked as a Front Desk Person, where every client’s first call of interaction is. Through this medium, I adapted a sense
of good communication skills and how to relate well with clients coming in and colleagues as well.

REFERENCES
Godfred Davidson
Cross Switch Ghana Limited, Accra
0264371378, godfred.davidson@cross-switch.com

Rita Mintah
Cross Switch Ghana LTD., Accra
0246151553, ritlyngh@gmail.com

Dr. Koma Steem Jehu-Appiah

Rabito Clinic, Accra
0244351070.