Professional Documents
Culture Documents
Experience
Business Manager | Shango Ltd | Kolwezi, Lualaba June 2020 – July 2022
Kept track of all materials and services to see that they have been received or performed
Prepared purchase requisitions, received invoices, and matched them to purchase orders by ensuring accuracy and
completeness
Prepared payment uploads, financial reports and reviewed purchasing card statements
Communicated frequently with vendors and contractors to ensure that deadlines and standards were met
Operations Manager | FSI - Digital Divide Data | Kolwezi, Lualaba January 2017 – March 2021
Prepared contracts and verified insurance documentation
Monitored billed items to ensure that they were approved following established processes
Recruited, trained, and managed data entry agents, field agents, and entrepreneurs to gather genealogical records,
increasing field operations performances
Negotiated and promoted integrated solutions, resulting in perpetual access to the region records
IT Support Engineer | SAM MS Multiservice | Lubumbashi, Haut-Katanga May 2009 - January 2014
Enhanced troubleshooting and communication abilities while providing timely technical support to dozens of clients.
Utilized exceptional correspondence and research capacities to maintain effective relationships with existing and new
clients
Built, configured, for cameras, printers, scanners, and computers resulting in user satisfaction
Education
Bachelor of Science in Applied Technology | BYU - Idaho | Rexburg, Idaho Expected graduation:
December 2022
Minor:
Project Management
Pathway Connect Certificate | BYU-Pathway Worldwide | Rexburg, Idaho April 2019 - April 2020
Internship
Research Specialist | Research & Business Development Center | Rexburg, Idaho April 2022 - July 2022
Tasked with providing value-driven research for RBDC clients by gathering pertinent data from primary and/or
secondary sources. The data was then analyzed to provide insights to address the client’s business question(s).
Analysis varied based on project needs and my skills. My team presented findings to clients in a final presentation
and provided a final written report
Volunteering Experience
Full-time Volunteer Representative | The Church of Jesus Christ of Latter-day Saints| January 2014 – January
2016
Kinshasa, DRC
Motivated, trained, and taught 150+ full-time volunteers monthly on time management, communication, and teamwork
Scheduled and made travel arrangements for missionaries
1